Night Audit - Franchise
Night Auditor Job In Providence, RI
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Work Experience
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, OnQ
Understanding of how travel planning websites operate, like Booking, Expedia and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
Benefits
Employee Discount at all Worldwide Hilton Brands subject to availability. Vision and Dental.
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
Night Auditor
Night Auditor Job 40 miles from Providence
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who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for NIGHT AUDITOR Creating an unforgettable hotel experience is not a 9 to 5 job For us impeccable service never sleeps so we hope youre a night owl As Night Auditor you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well What to expect Here are a few things that will make your days full and rewarding Completing front desk duties including check insouts room scheduling room moves late checkouts stay overs and other requests from guests Completing group pre registrations and blocking room reservations as well as pre registering VIPsMaintaining knowledge of current hotel rates sales strategies current special rates and types and locations of available rooms Balancing paperwork cash drawer deposits reconciling credit cards and submitting batches Your experience and qualifications Associates degree or equivalent from a two year College or Technical School; or six months to one year related experience andor training Working knowledge of Microsoft Windows and OfficeAbility to effectively interact with all hotel guests and team members in a polite and positive manner Ability to quickly assess situations and create effective resolutions to problems Possess a passion to provide excellent customer service Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etc Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay 2472 per hour Status Full Time
Night Auditor Part Time
Night Auditor Job 22 miles from Providence
Part-time Description
We are seeking a hands-on dynamic individual to join our hospitality team. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. The Night Auditor audits, balances and reports on the various areas of the hotel to provide accurate, timely information and to ensure company and hotel policies and procedures are followed while being mindful of fraud prevention.
Responsibilities:
Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am.
Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.
Audit, balance, post and report on front desk, rooms, and all food and beverage outlets' cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management.
Run the night audit final, after ensuring all revenue is in balance.
Attending to guest needs at the front desk.
The benefits package offered to eligible associates includes:
Medical and Dental Insurance
Long Term Disability and Life Insurance
401(k) retirement plan with Employer Match
Vacation
Sick time
Brand specific team discounts
Requirements
Requirements:
High school education or equivalent experience is required.
An Accounting background is preferred but not required.
Ability to be on call and scheduled when necessary.
This position requires attention to detail and the ability to compile facts and figures.
In addition to general office equipment, you will regularly operate Hotel systems and software, including a cash register.
You must be able to communicate effectively and courteously over the telephone and in person.
This position may occasionally require lifting luggage up to 50 pounds.
Availability weekends and holidays.
Salary Description 17.00 - 18.00 depending on experience level
Night Auditor
Night Auditor Job 37 miles from Providence
Property Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description
Welcome to Boston Marriott Newton, a premier property within the Pyramid Global Hospitality portfolio. Located along the scenic banks of the Charles River in Newton, Massachusetts, our hotel features 430 well-appointed guest rooms and an expansive 34,090 sq ft of versatile meeting space, offering a dynamic work environment that combines comfort with functionality.
At Boston Marriott Newton, we are dedicated to providing exceptional service and fostering a supportive work culture that prioritizes growth and development. Our team members have the opportunity to thrive in a collaborative atmosphere, working alongside professionals who share a commitment to excellence. We offer a variety of roles across departments such as guest services, food and beverage, housekeeping, sales and marketing, and more.
Joining our team means becoming part of a community that values teamwork, professionalism, and a passion for delivering outstanding experiences. With comprehensive training programs and a focus on personal development, we equip our employees with the tools they need to succeed. If you are driven and enthusiastic about hospitality, we invite you to explore the rewarding career opportunities at Boston Marriott Newton. Start your journey with us today.
Overview
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing and Marriott Systems experience a plus.
Dual Night Auditor
Night Auditor Job 40 miles from Providence
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Full-time Night Auditor
Night Auditor Job 40 miles from Providence
Full-time Description
We are seeking a hands-on dynamic individual to join our hospitality team. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. The Night Auditor audits, balances and reports on the various areas of the hotel to provide accurate, timely information and to ensure company and hotel policies and procedures are followed while being mindful of fraud prevention.
Responsibilities:
Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am.
Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.
Audit, balance, post and report on front desk, rooms, and all food and beverage outlets' cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management.
Run the night audit final, after ensuring all revenue is in balance.
Attending to guest needs at the front desk.
The benefits package offered to eligible associates includes:
Medical and Dental Insurance
Long Term Disability and Life Insurance
401(k) retirement plan with Employer Match
Vacation
Sick time
Brand specific team discounts
Requirements
Requirements:
High school education or equivalent experience is required.
An Accounting background is preferred but not required.
Ability to be on call and scheduled when necessary.
This position requires attention to detail and the ability to compile facts and figures.
In addition to general office equipment, you will regularly operate Hotel systems and software, including a cash register.
You must be able to communicate effectively and courteously over the telephone and in person.
This position may occasionally require lifting luggage up to 50 pounds.
Availability weekends and holidays.
Salary Description 23.00
Night Auditor
Night Auditor Job 37 miles from Providence
We are looking for a night owl to join our front office team! This is an overnight front desk/night audit position. Excellent benefits include paid time off, free meals, hotel discounts, and more!
What you will do: The night auditor is a dual role. You will serve as the overnight front desk/guest service agent and complete the daily audit. This includes balancing room, restaurant, and bar receipts, posting and balancing charges and settlements in a timely and efficient manner. You will also maintain files and reset the systems for next day operations, and email pertinent information to various hotel departments.
When you will do it: Night Audit shifts are generally 11:00 p.m. to 7:00 a.m., but flexibility to start earlier or stay later as needed is ideal. Part-time or full time hours.
What you should bring to the table: A self-starting personality with an even disposition. The ability to communicate well with guests. A willingness to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. The ability to effectively deal with guest and employee concerns in a friendly and positive manner. The ability to access and accurately input information using a moderately complex computer system. Previous experience working with Marriott FS-PMS would be ideal!
Part Time Night Auditor
Night Auditor Job 15 miles from Providence
We are seeking Part-Time Night Auditor candidates for the Fairfield Inn & Suites in Somerset, MA. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift from 11 pm-7 am. The ideal candidate will provide a welcoming and accommodating environment and demonstrate the highest level of service to our guests. The Night Auditor audits, providing accurate balances and reports on the various areas of the hotel always ensuring company and hotel policies and procedures are followed while being mindful of fraud prevention.
This role will mostly be scheduled for weekend Night Audit shifts with some shifts covering the front desk.
Responsibilities include:
Check-in & check out late arrivals or early departures according to company procedures
Balance all cash, check, credit card & ledger accounts per proper protocol.
Handle all administrative and or accounting tasks as directed by Management.
Assist with any light maintenance and/or housekeeping duties that may arise overnight or other guest requests.
Attend all mandatory staff meetings
Comply with all company standards and policies, as established in the employee handbook.
Education And Or Experience
At least two years of experience working in hospitality preferably in a similar guest service role. Some knowledge of basic accounting principles required. Previous Marriott experience preferred, but not required. Employees may need to lift items up to 25 lbs. and spend a length of time on their feet.
Front Desk Agent
Night Auditor Job In Providence, RI
Job Details Experienced The Beatrice Hotel - Providence, RI Full Time High School $17.00 None Any Hospitality - HotelDescription
The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests.
Qualifications
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Approach all encounters with guests and team members in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations.
Must always be attentive, friendly, helpful, and courteous to all guests, managers, and other team members.
Register guests into the hotel in a prompt and courteous manner, using Beatrice Standards and up selling techniques to maximize room rates.
Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift.
Check guests out of the hotel; process customer payments according to established policies and procedures.
Respond to guest requests promptly; promote hotel services, facilities, and outlets; provide guests with information such as local attractions and directions to increase satisfaction.
Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances, or unhappy guests.
Book guest reservations or coordinate with reservation center.
Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report and prepare deposit.
Balance bank daily per shift.
Follow company policies and procedures.
Complete all side work and cleaning duties per COVID standards.
Confirm credit and payment method at check in and confirm full payment at check out.
Review rooms inventory and House Count for availability and rates.
Maintain and understand special guest- VIP programs.
Conduct daily bank drop with a witness and according to standards.
Run daily arrival report and identify any special requests.
Always maintain a clean and organized work area.
Maintain proper key control daily.
Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary.
Block large group check ins and inform Housekeeping of any changes.
Check with Supervisor prior to end of shift.
Have thorough knowledge of outside venues and directions to each.
Full understanding of the Front Desk system for all guest services.
Perform other duties as requested by management.
Attend meetings/training as required by management.
Education & Experience:
High School diploma or equivalent and some customer service experience preferred.
Strong Computer skills and some financial knowledge required.
Previous hotel experience preferred
Physical Demands:
Long hours sometimes required, including nights and weekends.
Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to be on your feet throughout the entire shift.
Required Competencies
Must be able to convey information and ideas clearly, both oral and written.
Must work well in stressful, high-pressure situations.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary.
Must be effective at listening to, understanding, and clarifying concerns and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
Must be able to prioritize departmental functions to meet due dates and deadlines.
Must be able to work with and understand financial information and data, and basic arithmetic function.
Night Audit - Providence Marriott Downtown
Night Auditor Job In Providence, RI
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
Job Title: Night Audit
Location: Providence Marriott Downtown
Department: Front Desk
Reports to: Front Office Manager
Shift Hours: 11PM to 7AM
Interested applicants should send cover letter and resume to: *******************************************
Position Summary:
Processing of the night accounting and general hotel operations to ensure the financial controls, compliance with standards, and regulations, customer satisfaction and protection of guests, staff, and assets while serving guests at the front desk providing the highest level of service possible in an efficient, courteous, and professional manner by following Marriott standards of aggressive hospitality and adhering to guidelines and procedures.
Essential Functions:
Report to work on time, in proper, and clean uniform, including name tag. Personal appearance and grooming must conform to standard.
Handle all duties according to hotel policies, procedures, internal rules, and
standards. Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards, and be up to date with all changes, new procedures and events.
Get a daily briefing about extra ordinary events to effectively deal with all
foreseen situations on a daily basis.
Have knowledge about room rates, packages, discounts, and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel.
Follow all cash handling and banking procedures to check out all customers efficiently.
Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.
Operate MARSHA and PMS, take same day reservations, and know how to enter a reservation in MARSHA.
Perform guest registration and room assignment and accommodate special requests of all customers.
Be knowledgeable about Marriott Rewards, Club Marquis, and other frequent traveler programs.
Know how to follow all hospitality guidelines.
Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings).
Knowhow to handle safe deposit boxes.
Handle mail and messages properly and on a confidential basis.
Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Assist all guests with problems and questions as required. Ensure that all guest problems are resolved by using the "Guest Response Program" procedures.
Assist fellow associates in their jobs to ensure that all jobs are done on time.
Have knowledge about all emergency procedures and know how to act on them.
Be flexible in regard to work schedule.
Use your PMS password with discretion; log off the terminal when leaving the area.
Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
Ensure proper credit when checking out guests and provide the guests with a 0 balance folio.
Handle late charges according to the procedure.
Cash out at the end of the shift by running a detailed employee transactions report for all 3rd shift employees who worked and count the bank accurately, configuring in all vouchers to balance. Run an adding tape and sign, date, time.
When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
Report any unusual occurrences or requests to the manager and security.
At all times strive to represent Marriott in the most professional manner.
Be disciplined at all times, stand alert and tall at the front desk, greet guests immediately, and offer assistance before the guest needs to ask. Focus your total attention on customers first, audit work second.
Night Auditor - Full Time
Night Auditor Job In Providence, RI
We are seeking a hands-on dynamic individual to join our hospitality team. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. The Night Auditor audits, balances and reports on the various areas of the hotel to provide accurate, timely information and to ensure company and hotel policies and procedures are followed while being mindful of fraud prevention.
Responsibilities:
Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am.
Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.
Audit, balance, post and report on front desk, rooms, and all food and beverage outlets' cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management.
Run the night audit final, after ensuring all revenue is in balance.
Attending to guest needs at the front desk.
The benefits package offered to eligible associates includes:
Medical and Dental Insurance
Long Term Disability and Life Insurance
401(k) retirement plan with Employer Match
Vacation
Sick time
Brand specific team discounts
Requirements
Requirements:
High school education or equivalent experience is required.
An Accounting background is preferred but not required.
Ability to be on call and scheduled when necessary.
This position requires attention to detail and the ability to compile facts and figures.
In addition to general office equipment, you will regularly operate Hotel systems and software, including a cash register.
You must be able to communicate effectively and courteously over the telephone and in person.
This position may occasionally require lifting luggage up to 50 pounds.
Availability weekends and holidays.
Night Auditor
Night Auditor Job 24 miles from Providence
The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. Accurately balance all hotel income for a 24-hour operating period.
Benefits
Group insurance, including medical, dental and vision, in addition to company-paid life insurance
Optional insurance plans include Short and Long-term disability, Accident and Critical Illness
401K retirement program with employer match
You work hard and deserve time to unwind and relax. That's why we offer paid time off including vacation days, personal days and holidays
Hotel discounts throughout Main Street Hospitality's hotel portfolio
Career development, child reimbursement and more!
Responsibilities
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Communicating effectively with other personnel and departments to ensure that guests' needs are met.
Walk-through of all Public Spaces and Corridors to ensure they are in neat and guest-ready condition
Process Daily Cover Reports and keeping up to date with upcoming guests, events, and notable items. ie. weather forecast, holidays, specials.
Process invoices, post checks to vendors and distribute employee checks
Reconcile accounts for all departments, including Rooms, Food & Beverage, and Events.
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
Any other duties assigned
Qualifications
Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
Experience with accounting and facilities management software
Must have the ability to follow direction and a willingness to learn
Excellent math skills
Must meet standards of cleanliness, employee satisfaction, productivity, safety and guest comfort as well as satisfaction standards as established by the Company
Good problem-solving skills
Strong customer service skills
The ability to multitask
Strong written and verbal communication skills
Availability to work overnight
BS in accounting, finance or relevant field
Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties
Very self-confident and mature; able to manage systems, employees, and demanding guests
Extremely self-sufficient with good analytical, administrative, and problem-solving skills
Good discretion and independent judgment in evaluating data and determining courses of action
Ability to interpret, and implement management policies or operating practices
Good self-discipline with an ability to complete tasks independently
Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law
Night Auditor
Night Auditor Job 24 miles from Providence
Join our team as a
Night Auditor
and become the ultimate journey curator for the employee experience. The Night Auditor at The Chanler plays a crucial role in overseeing front desk duties at the hotel, checking guests in and out, reviewing guest payments, and other details from the day shift. The Night Auditor also performs end-of-day accounting tasks, such as balancing the guest ledger, city ledger, and advance ledger.
the mansion.
The Chanler, reimagined as a magnificent, stately manor residence, extends a warm welcome to guests as a peaceful enclave from bustling Newport, Rhode Island. Inviting guests to relish in the building's storied architecture, chic-European dining options, and gracious hospitality.
Built in 1873 as a summer home for John Winthrop Chanler, the property exudes history while maintaining the current charm of a regal residence. As a double Forbes five-star property, the mansion draws admirers worldwide by authentically cultivating the guest experience with elegance and natural refinement.
the mission.
To make an impact on a guest's journey by creating memories that last a lifetime. Mansion household staff are the key journey curators, responsible for creating a sense of place and personalization for each guest. We achieve this by working in a collaborative environment, providing training while encouraging an unscripted narrative to tell the brand story and sharing a passion for the heart of hospitality.
the rewards.
Competitive Salary
Health, dental, and vision for employees, families, and partners
401K
Free Parking
Uniforms Included
Employee Appreciation Events
Referral Bonus
Seasonal Staff Meals
the responsibilities.
Inclu
ding but not limited to:
Check guests in and out of the hotel
Process payments and reconcile guest accounts
Answer guest questions and resolve problems
Manage the front desk during the night shift
Perform end-of-day accounting tasks
Prepare reports for the next day's work
Stay up-to-date on hotel policies and procedures
Full list of responsibilities upon request
the requirements.
High school diploma or equivalent
1-2 years of experience in a front desk or accounting role
Excellent customer service skills
Strong attention to detail
Proficient in Microsoft Office Suite
Ability to work independently and as part of a team
Ability to work rotating shifts, including nights and weekends
Night Auditor
Night Auditor Job 24 miles from Providence
Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Qualifications
Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.
Charles Hotel In Harvard Square - Night Auditor
Night Auditor Job 41 miles from Providence
Join Our Team as a Night Auditor! Night Auditor About Us: At Aimbridge Hospitality, we deliver exceptional guest experiences. As a Night Auditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team!
Key Responsibilities:
* Guest Services: Welcome guests during the overnight shift (typically 11 PM - 7 AM), assist with check-ins, reservations, and inquiries.
* Night Audit: Prepare and finalize Night Audit work, ensuring accurate daily transaction balancing.
* Security: Conduct security walks to ensure guest and property safety.
* Reporting: Prepare daily reports and the Daily Flash Report for management insights.
* Collaboration: Work with other departments for smooth operations and exceptional service.
What We're Looking For:
* Experience: 1 year in a hotel or related field. Supervisory experience is a plus.
* Education: High School diploma or equivalent required; college coursework beneficial.
* Skills: Proficient in Windows, spreadsheets, and word processing. Strong problem-solving skills and independence.
* Attributes: Friendly, service-oriented, with excellent communication and detail-oriented.
Why Join Us?
* Growth Opportunities: Career advancement potential.
* Supportive Environment: Collaborative and respectful team.
Ready to Make a Difference?Passionate about hospitality? Apply today and start a rewarding career with Aimbridge Hospitality!
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
* Now offering Daily Pay! Ask your Recruiter for more details
* Medical, Dental, and Vision Coverage
* Short-Term and Long-Term Disability Income
* Term Life and AD&D Insurance
* Paid Time Off
* Employee Assistance Program
* 401k Retirement Plan
PROPERTY INFORMATION:
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.
Application deadline for Colorado positions:
Lenox Hotel Night Auditor -Full Time & Part Time
Night Auditor Job 40 miles from Providence
Lenox Hotel
Night Auditor - Full Time & Part Time
A smile tells you, you've arrived! The Lenox Hotel has been a fixture in Boston since 1900. Nestled in the heart of Boston's storied Back Bay neighborhood, The Lenox offers a sophisticated hotel experience for today's adventurous and creative-minded traveler. We boast luxurious accommodations and personalized service complete with a truly independent spirit that allows us the opportunity to connect one-on-one while customizing services for our guests. At the Lenox, we are all about empowering our team members, who are always dreaming up new ways to provide pleasant surprises for our guests. The Lenox is our guests' home away from home while in Boston. Join us, we've been expecting you.
The Lenox Night Auditor manages our guests' experience and safety at the hotel during the overnight hours, when our guests are enjoying a peaceful and comfortable night's sleep. The Night Auditors main focus is to provide a warm friendly welcome to the hotel, assist the guests' with information about the hotel and the surrounding area, and ensure that our guests' needs are met after a long day of work or play. While primarily stationed on the hotel lobby, the Night Auditor is responsible for making sure all locations within the interior and exterior of the building are secure. It is then important to kick start a new day with an upbeat attitude and bright smile. An interest and knowledge of general accounting practices is desired. The Night Auditor is fully empowered to resolve any guest issue immediately.
Candidates with the availability to work overnight from 11pm-7am weekend overnights , and some 3pm-11pm Front Desk Shifts are encouraged to apply.
Requirements:
-Must be available to work weekends and overnights
-Must have excellent oral and written command of the English language
-Required to stand for up to six hours at a time
-Must be able to lift up to 50lbs
-Flexible and variable work schedule (days, nights, weekends, holidays)
-Some college preferred
-Must have a valid driver's license
Night Auditor
Night Auditor Job 37 miles from Providence
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
At the Embassy Suites by Hilton Boston Marlborough we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at Embassy Suites by Hilton Boston Marlborough can mean for you! Embassy Suites by Hilton Boston Marlborough boasts 230 rooms, 3,500 sq ft of event space, restaurant, and bar.
Overview
Embassy Suites Marlborough is currently seeking a dedicated and detail-oriented Night Auditor to join our team.
Job Description - Typical Hours 11pm-7am
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. Your primary responsibilities will include:
* Financial Duties:
* Balancing daily revenue and expenses
* Auditing and posting guest charges
* Preparing daily reports and financial statements
* Reconciling cash and credit card transactions
* Guest Services:
* Assisting guests with inquiries and requests
* Checking guests in and out as needed
* Resolving guest issues promptly and efficiently
* Administrative Tasks:
* Maintaining accurate records and documentation
* Completing necessary paperwork and reports
* Assisting with various administrative tasks as required
Qualifications
* Previous experience in hotel night auditing or a related field
* Strong attention to detail and accuracy
* Excellent problem-solving and decision-making skills
* Ability to work as part of a team
* Proficiency in computer systems and software, including property management systems
* Strong communication and interpersonal skills
Night Auditor
Night Auditor Job 29 miles from Providence
We are seeking Night Auditor candidates for the Fairfield Inn and Suites in South Kingstown, RI. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift from 11 pm-7 am. The ideal candidate will provide a welcoming and accommodating environment and demonstrate the highest level of service to our guests. The Night Auditor audits, providing accurate balances and reports on the various areas of the hotel always ensuring company and hotel policies and procedures are followed while being mindful of fraud prevention.
Responsibilities include:
Check-in & check out late arrivals or early departures according to company procedures
Balance all cash, check, credit card & ledger accounts per proper protocol.
Handle all administrative and or accounting tasks as directed by Management.
Assist with any light maintenance and/or housekeeping duties that may arise overnight or other guest requests.
Attend all mandatory staff meetings
Comply with all company standards and policies, as established in the employee handbook.
Education And Or Experience
At least two years of experience working in hospitality preferably in a similar guest service role. Some knowledge of basic accounting principles required. Previous Marriott experience preferred, but not required. Employees may need to lift items up to 25 lbs. and spend a length of time on their feet.
The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.
Night Auditor Part Time
Night Auditor Job In Providence, RI
We are seeking a hands-on dynamic individual to join our hospitality team. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. The Night Auditor audits, balances and reports on the various areas of the hotel to provide accurate, timely information and to ensure company and hotel policies and procedures are followed while being mindful of fraud prevention.
Responsibilities:
Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am.
Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.
Audit, balance, post and report on front desk, rooms, and all food and beverage outlets' cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management.
Run the night audit final, after ensuring all revenue is in balance.
Attending to guest needs at the front desk.
The benefits package offered to eligible associates includes:
Medical and Dental Insurance
Long Term Disability and Life Insurance
401(k) retirement plan with Employer Match
Vacation
Sick time
Brand specific team discounts
Requirements
Requirements:
High school education or equivalent experience is required.
An Accounting background is preferred but not required.
Ability to be on call and scheduled when necessary.
This position requires attention to detail and the ability to compile facts and figures.
In addition to general office equipment, you will regularly operate Hotel systems and software, including a cash register.
You must be able to communicate effectively and courteously over the telephone and in person.
This position may occasionally require lifting luggage up to 50 pounds.
Availability weekends and holidays.
Night Auditor
Night Auditor Job 24 miles from Providence
The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. Accurately balance all hotel income for a 24-hour operating period.
Benefits
Group insurance, including medical, dental and vision, in addition to company-paid life insurance
Optional insurance plans include Short and Long-term disability, Accident and Critical Illness
401K retirement program with employer match
You work hard and deserve time to unwind and relax. That’s why we offer paid time off including vacation days, personal days and holidays
Hotel discounts throughout Main Street Hospitality’s hotel portfolio
Career development, child reimbursement and more!
Responsibilities
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Communicating effectively with other personnel and departments to ensure that guests' needs are met.
Walkthrough of all Public Spaces and Corridors to ensure they are in neat and guest-ready condition
Process Daily Cover Reports and keeping up to date with upcoming guests, events, and notable items. ie. weather forecast, holidays, specials.
Process invoices, post checks to vendors and distribute employee checks
Reconcile accounts for all departments, including Rooms, Food & Beverage, and Events.
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
Any other duties assigned
Qualifications
Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
Experience with accounting and facilities management software
Must have the ability to follow direction and a willingness to learn
Excellent math skills
Must meet standards of cleanliness, employee satisfaction, productivity, safety and guest comfort as well as satisfaction standards as established by the Company
Good problem-solving skills
Strong customer service skills
The ability to multitask
Strong written and verbal communication skills
Availability to work overnight
BSc in accounting, finance or relevant field
Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties
Very self-confident and mature; able to manage systems, employees, and demanding guests
Extremely self-sufficient with good analytical, administrative, and problem-solving skills
Good discretion and independent judgment in evaluating data and determining courses of action
Ability to interpret, and implement management policies or operating practices
Good self-discipline with an ability to complete tasks independently
Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law