Night auditor jobs in Reno, NV

HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * Are you someone who loves challenges poses strong problem solving, troubleshooting, accounting reconciliation skills. Ability to handle concerns with owners/guest with outstanding customer service with ambitious and passionate in everything that you do. We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. Why do Team Members like working for us? Competitive hourly base pay and positive team environment Daily Pay* - get your earned pay any time before payday Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program Generous Paid Time Off Program and Paid Sick Time Recognition Programs and Rewards Tuition reimbursement Numerous learning and career advancement opportunities And more! What will I be doing? The position is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent. Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence. Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business. Generates housekeeping reports and prints folios departures. Compiles daily revenue reports and files work accordingly. Responsible for accurate management of cash funds and daily shift deposits. Assist with other Front Office duties. Calculates account balance at month-end and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner. Assists with guest and owner needs and requests delivering outstanding hospitality at all times. Assists with other departmental duties such as bell stand, answering phones, etc. Reports any unresolved problems with owners and guests to management. Maintains clean work area. Provides information on area attractions and resort amenities. Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate. Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position. Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement What are we looking for? A team-first attitude Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School diploma/GED 1 years of related experience. 1 year Auditing experience. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Associate's Degree/College Degree VOICE Certified or Resort Data Processing (RDP) 3-5 years of related experience 2+ years of Supervisory experience The hourly rate for this role is between $21.00 -$21.12 based on experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What are we looking for? A team-first attitude Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School diploma/GED 1 years of related experience. 1 year Auditing experience. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Associate's Degree/College Degree VOICE Certified or Resort Data Processing (RDP) 3-5 years of related experience 2+ years of Supervisory experience The hourly rate for this role is between $21.00 -$21.12 based on experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? The position is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent. Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence. Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business. Generates housekeeping reports and prints folios departures. Compiles daily revenue reports and files work accordingly. Responsible for accurate management of cash funds and daily shift deposits. Assist with other Front Office duties. Calculates account balance at month-end and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner. Assists with guest and owner needs and requests delivering outstanding hospitality at all times. Assists with other departmental duties such as bell stand, answering phones, etc. Reports any unresolved problems with owners and guests to management. Maintains clean work area. Provides information on area attractions and resort amenities. Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate. Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position. Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

As a pivotal role in our Front Office, the Night Auditor plays a pivotal role in ensuring the seamless operation of our hotel during the overnight hours. Beyond meticulously verifying guest accounts and reconciling revenues, they are entrusted with upholding impeccable guest services and ensuring the safety of our patrons. Strong communication, and the ability to work in a fast-paced environment are crucial for this role. Essential Functions Responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services and safety. Reconcile and complete all daily front desk agents' work. Run find trial balance to post rooms and close day. Run accounts receivable reports. Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required. Perform duties of front desk agent as assigned. Responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Handle emergency situations, ensuring the safety and security of guests and associates. Maintain safety standards for front office associates in accordance with company policy. Ability to provide professional communication with internal and external guests. Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out. Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Maintain front desk office supplies and equipment while keeping the front office areas clean and organized. Tend to guests' complaints, questions, and provide exceptional customer service. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow all cleanliness standards to ensure guests' satisfaction. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedures while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Follow all additional duties as assigned by management. Skills and Abilities Understand the mission, vision, and goals of the hotel Must be able to prioritize and work efficiently with limited supervision Must be able to speak, understand, and communicate utilizing the primary language(s) used in the workplace Requires good communication skills, both verbal and written Must be able to stand and exert well-paced mobility for up to 4 hours in length Must be able to lift up to 75 lbs. on a regular and continuing basis Must be able to push and pull carts and equipment weighing up to 50 lbs Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees Strong team player, able to partner with management and other employees in a professional manner Job Qualifications/Requirements Education: High School Diploma or GED equivalence required Experience: Minimum 1 year experience in a similar role; hotel experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation Ability to bend and twist, push, and pull, stoop, and kneel Ascend and descend a ladder Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.    Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Job Title: Remote Guest Service Agent Hourly Pay: $15 - $21/hour We are looking for a friendly and enthusiastic Guest Service Agent to join our team! In this role, you will provide exceptional customer service by assisting with check-ins, check-outs, and addressing inquiries or concerns. If you are passionate about hospitality and enjoy creating positive guest experiences, we want you on our team. Job Responsibilities: Welcome guests warmly upon arrival Check guests in and out, ensuring accurate information Address guest inquiries about services, amenities, and local attractions Resolve guest complaints or concerns efficiently, ensuring satisfaction Assist with reservations, updates, and cancellations Maintain a clean, organized front desk area Coordinate with housekeeping, maintenance, and other departments Answer phone calls and respond to emails promptly Process payments and provide accurate billing statements Handle guest requests like wake-up calls, transportation, or special accommodations Qualifications: High school diploma or equivalent required Previous customer service experience, ideally in hospitality Excellent communication and interpersonal skills Strong problem-solving abilities with a customer-first mindset Ability to multitask in a fast-paced environment Basic computer skills and hotel management software experience preferred Ability to maintain professionalism and a positive attitude Perks & Benefits: Competitive pay: $15 - $21/hour Health, dental, and vision insurance plans Paid time off and sick leave Employee discounts on accommodations and services Training and development opportunities Friendly, supportive team environment

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job Description The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs. Duties: Check hotel guests in and out. Maintain a bank and perform cashiering duties. Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge). Maximize revenue with suite upgrades and rate integrity. Maintain a clean, presentable, and welcoming workspace. Qualifications: Must be at least 18 years of age. High school diploma or equivalent. Front Desk and customer service experience required.

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be an integral part of the warm welcome and fond farewell process. Some duties include: Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards. Collecting valet parking fees using latest technology, parking software. Answering phones with a smile. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Qualifications ….But wait! Let's be sure you possess these minimal requirements first! Are you Neat, Clean and Polite? It's our company motto! Essential Qualifications: Ability to smile, acknowledges, greet and extend a warm welcome to each customer. Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. Ability to communicate effectively in English in both written and oral forms. Must be at least 18 years of age. Must have a professional appearance and demeanor. Physical requirements: Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break) Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service. Ability to manually calculate rates offhand, without the help of a calculator or fee computer Ability to work outside and withstand extreme temperatures Ability to use hands and arms in repeated motions (making change, punching clock, etc.) Classification: Non-exempt Hourly Wage Pay Rate: $20.50 to $22.50 per hour SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: ******************. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Overview This position is responsible for reviewing and processing source data to provide accurate and timely entry to accounting systems and sub systems for hotel revenue. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Audit and process source documents in accordance with established departmental procedures to facilitate timely and accurate recording of hotel and related revenue. Initiate the generation of and coordinates the distribution of various hotel system reports. Assist in training and supervising staff to ensure that employees receive adequate guidance and resources to accomplish established job requirements. Notify Supervisor of Hotel Operations of any potential discrepancies and assists with research and resolution of problems. Familiar with all aspects of Guest Services, including all check-in and check-out procedures. Oversee all close day functions in the front office and that all rooms are checked in and payments are secured. Maintains support documentation for established filing system. Enroll and encourage customers to use the 24K Select Club card, which entails explaining how to use the card as well as the advantages of its use. Assist all guests and other departments during the audit shift in the capacity of manager on duty in their absence. Qualifications # QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Accurately review and audit relevant information. Solve mathematically oriented problems. Excellent customer service and guest recovery skills. Computer literate in Microsoft Windows applications required; LMS experience preferred. Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 21. EDUCATION and/or EXPERIENCE: Six months to one-year Front Desk experience preferred. LMS experience preferred. MATHEMATICAL SKILLS: Basic math skills. Language Skills: Must be able to speak and understand English. PHYSICAL DEMANDS: Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds. Constantly walking up to distances of 500 ft. during shift. Frequently stooping, reaching. WORK ENVIRONMENT: Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. Work with others in close spaces. Moderate to high noise levels. Walk/stand on tile/mats/carpet/cement. Pay Range USD $19.00 - USD $19.00 /Hr. Tipped Position This position does not earn tips Benefits What we offer you: • Multiple benefit plans to suit your needs • Paid Time Off • 401K • Opportunities for advancement • Positive and respectful work environment where diversity is valued • Generous employee discounts on dining, retail, amusements, and hotels • Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. # QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Accurately review and audit relevant information. Solve mathematically oriented problems. Excellent customer service and guest recovery skills. Computer literate in Microsoft Windows applications required; LMS experience preferred. Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 21. EDUCATION and/or EXPERIENCE: Six months to one-year Front Desk experience preferred. LMS experience preferred. MATHEMATICAL SKILLS: Basic math skills. Language Skills: Must be able to speak and understand English. PHYSICAL DEMANDS: Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds. Constantly walking up to distances of 500 ft. during shift. Frequently stooping, reaching. WORK ENVIRONMENT: Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. Work with others in close spaces. Moderate to high noise levels. Walk/stand on tile/mats/carpet/cement.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Our Representatives will be responsible for providing friendly excellent service to every guest throughout the property. Assist guests with all inquiries and transactions. Responsible for conducting guest transactions in an accurate and efficient manner; including exchange of gaming instruments for cash and guest inquiries, maintain the cage cash summary, cage balance sheet, Title 31 MTL log and all paperwork. Responsible for conducting Kiosk cash fills, and ATM cash fills. Essential Duties and Responsibilities include the following: (Other duties may be assigned) Greet and welcome all guests in a pleasant and professional manner, including on the casino floor as scheduled. Provide timely service in a friendly and courteous manner; respond to and resolve guest complaints when able. Answer guest questions and be knowledgeable about property events and attractions. Maintain accurate records for all guests, accounts, promotions, drawings, etc and be able to efficiently communicate same. Participate and assist with events and promotions as needed. Promote and enroll guests in Pioneer Crossing Casino's rewards program. Perform cash transactions of gaming and monetary instruments. Maintain confidentiality of all data and guest information. Maintain accuracy of both cash drawer and all paperwork involved in transactions. Maintain and supply property outlet banks. Maintain cage shift cash summary and balance sheets. Balance Main Bank within variance policy standards. Maintain and Review Title 31 MTL log. Serve as control for issue of sensitive keys. Perform other duties as assigned. Requirements Qualifications: Minimum six months previous guest service experience and cash handling experience, preferably in a casino. Must be able to initiate and engage in conversation in a professional and friendly manner; possess excellent guest relations and communication skills; possess good organizational skills and be detailed oriented, and be able to get along with coworkers and work as a team. Knowledge of Title 31 preferred. Representatives must possess basic math and computer skills including Excel, and 10-key by sight or touch. Representative must be at least twenty-one (21) years of age. Must be able to read, write and speak English fluently. High school diploma or equivalent required.

Job DescriptionDescription: Our Representatives will be responsible for providing friendly excellent service to every guest throughout the property. Assist guests with all inquiries and transactions. Responsible for conducting guest transactions in an accurate and efficient manner; including exchange of gaming instruments for cash and guest inquiries, maintain the cage cash summary, cage balance sheet, Title 31 MTL log and all paperwork. Responsible for conducting Kiosk cash fills, and ATM cash fills. Essential Duties and Responsibilities include the following: (Other duties may be assigned) Greet and welcome all guests in a pleasant and professional manner, including on the casino floor as scheduled. Provide timely service in a friendly and courteous manner; respond to and resolve guest complaints when able. Answer guest questions and be knowledgeable about property events and attractions. Maintain accurate records for all guests, accounts, promotions, drawings, etc and be able to efficiently communicate same. Participate and assist with events and promotions as needed. Promote and enroll guests in Pioneer Crossing Casino's rewards program. Perform cash transactions of gaming and monetary instruments. Maintain confidentiality of all data and guest information. Maintain accuracy of both cash drawer and all paperwork involved in transactions. Maintain and supply property outlet banks. Maintain cage shift cash summary and balance sheets. Balance Main Bank within variance policy standards. Maintain and Review Title 31 MTL log. Serve as control for issue of sensitive keys. Perform other duties as assigned. Requirements: Qualifications: Minimum six months previous guest service experience and cash handling experience, preferably in a casino. Must be able to initiate and engage in conversation in a professional and friendly manner; possess excellent guest relations and communication skills; possess good organizational skills and be detailed oriented, and be able to get along with coworkers and work as a team. Knowledge of Title 31 preferred. Representatives must possess basic math and computer skills including Excel, and 10-key by sight or touch. Representative must be at least twenty-one (21) years of age. Must be able to read, write and speak English fluently. High school diploma or equivalent required.

Full-time Description At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it's back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. Front Desk Agent shift available: The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card. You'd make a great front desk agent if you: Consider yourself a “people person,” and enjoy meeting others. Love working as a team and appreciate the chance to collaborate. Understand how to create a great guest service experience. Have a focus on quality and take pride in your work Are open to learning new things (especially the latest property promotions and events!) Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Benefits: We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few. FREE EMPLOYEE MEAL per shift! Requirements Must be 21 years of age. Job Type: Full-time Salary: $15.00-$17.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Day shift Holidays Monday to Friday Weekend availability Salary Description 15.00-17.00 DOE

Why us? The Coachman Hotel is seeking an 18-month, skilled J1 worker for our busy Front Desk operations. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Salary USD $18.50 - USD $20.00 /Hr.

**Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). **Employee Benefits** - Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons - MORE employee discounts on lodging, food, gear, and mountain shuttles - 401(k) Retirement Plan - Employee Assistance Program - Excellent training and professional development - Referral Program To Learn More, please review the Benefits Eligibility Summary (****************************************************************************** **Job Summary:** As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. **Job Specifications:** + Starting Wage: $20.00/hr - $22.92/hr + Employment Type: Winter Seasonal 2025/2026 + Shift Type: Part Time hours available + Minimum Age: At least 18 years of age + Housing Availability: No **Job Responsibilities:** + Work face to face with customers + Check guests in and out + Answer phones + Handle all customer needs + Always maintain a professional appearance and demeanor + Help resolve discrepancies with guest bills + Other duties as assigned **Job Requirements:** + Must be able to communicate fluently in English + Friendly, strong people skills + Somewhat strong computer skills The expected pay range is $20.00/hr - $22.92/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. _Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._ _Requisition ID 512530_ _Reference Date: 11/11/2025_ _Job Code Function: Front Office_

Position Title: Front Desk Agent $15.00 Per Hour Full Time The Front Desk Agent at The Federal Hotel is a dynamic Team Member responsible for adhering to Choice brand guidelines, following policies and have effective conflict resolution techniques. The ideal candidate will show commitment to delivering the highest level of guest satisfaction. Minimum Qualifications: Team members and candidates must meet the minimum qualifications to be considered for this specific position: • Relative experience within the hotel industry preferred. • Basic understanding of how travel planning websites, such as Booking.com, Travel Advisor, and others work and operate. • Intermediate or advanced knowledge of Microsoft Office programs, such as Outlook, Excel, Word, and OneNote. • Must practice and demonstrate outstanding guest service, in specific but not limited to, the ability to remain calm and act professionally towards irate guests. • Must maintain a high level of attention to detail, including while performing multiple tasks at one time (“multitasking”). • Must have a flexible work schedule that allows for the ability to work varied shifts, including weekends and holidays. Essential Duties: Team members and candidates must be able to perform the following duties with or without a reasonable accommodation: • Assist guests with check in and check out procedures respectively. • Process cash and card transactions for all amounts owed from services rendered. • Process reservation requests both in person and via phone, email, or other means of communication, ensuring all applicable and required information is obtained. • Greet and welcome all guests coming into the building while maintaining a friendly and approachable demeanor. • Answer all incoming calls and assist guests over the phone and/or transfer to rooms or the appropriate individual. • Answer guest inquiries regarding food choices, transportation options, entertainment venues, etc. • Assist in evacuation procedures as needed. • Serve as announcer in the event that a fire alarm is triggered, using the annunciator panel located near the copiers. • Assist guests in handling and/or delivering luggage items, newspapers, messages, packages, and other amenities/requested items as needed. • Use two-way radios to convey information, announcements, or requests to other departments as needed using professional and standard radio etiquette. • Maintain an up-to-date knowledge of outside attractions, special events, amenities within the Casino including players club information and events, and other local area attractions to better serve and inform our guests. • Stock snack item areas, including refreshment refrigerators and alert management in the event of low stock items. • Communicate effectively between other team members, including Engineering and Housekeeping, to ensure guest requests, work orders, and other misc. requests are handled. • Complete other tasks and responsibilities as assigned by management and leadership teams, including tasks that may not be assigned though required to perform and complete to ensure business success. Note: The above functions are essential duties as required to be performed by team members within this classification. The list above does not constitute an exhaustive list of all duties that may be performed. Required Licenses: None.

Under general supervision issues Prospector's (player's) Club cards and tracks members casino gaming activity; issues and redeems coupons; sells casino merchandise; provides a superior level of Golden Touch service to internal and external customer base; increases guest loyalty by building strong relationships; and performs other duties as required. ESSENTIAL FUNCTIONS: (This class specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.) Furnish cash to guests and/or employees in exchange for casino chips, tokens, personal or payroll checks, following established MICS and ISO procedures for verifying identity, etc. in order to provide excellent customer service and to promote the Carson Nugget as the "friendliest casino in town". Issue Carson Nugget Player Cards to guests by keying in pertinent information into the Casino Market Place (CMP) player tracking system with minimal errors. Verify and update guest information in CMP by asking guest for telephone number, address, email address, etc. Promote the Carson Nugget by providing up-to-date and accurate information about current events and promotions in response to guest inquiries. Balance funds at the beginning and end of assigned shift by physically counting money to complete cash drawer accounting and validate the accuracy of transactions during the shift. Respond to guests' questions, using the Quick Reference Guide, providing information about casino gaming promotions, special and other events and/or programs in order to assist callers, advertise marketing campaigns and encourage guest attendance and participation. Count currency and coin, either manually or using count equipment by following procedures outlined in MICS in order to provide an accurate valuation of monies exchanges during the shift. Redeem coupons presented by Winners Club members by issuing vouchers to the guest for the appropriate reward (e.g., free play, complimentary meals, double points, etc.) to recognize and acknowledge coupon holders as valued guests/players. Publicize the Carson Nugget by selling promotional Bingo and Comedy tickets to guests in order to increase guest loyalty and build strong relationships through identification with the Nugget. Distribute promotion-related items to Winners Club members and other guests as appropriate, depending on the rules for the particular promotion. Recognize and resolve guest problems by analyzing each situation and evaluating alternatives in order to implement mutually satisfactory solutions and promote return visits. Maintain knowledge of the names and gaming activities of top players in order to share this information with co-workers and management and to recognize and acknowledge these individuals as valued guests/players. Prepare and submit end-of-shift reports, detailing the events occurring on a shift and reconciling the issue of free play and other vouchers to the players who received them in order to ensure the accuracy of operational records. Assure that manual and computerized documentation/records, such as win/loss statements, coupons, and others are correctly maintained and expedited, in order to provide accurate current and historical information. ADDITIONAL RESPONSIBILITIES: Provide training and oversight to less experienced staff. Provide "second count" on transactions in excess of $1,500.00 to ensure accuracy. Perform other duties as assigned.

Overview A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget Hotel & Casino. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for verifying reservation information, registering guests, and securing payment for hotel guests upon arrival. Responsible for orientating guests to hotel, providing general information, and responding to guest inquiries as requested. Maintains a cash bank ensuring accurate processing of cashier transactions and daily deposits. Responsible for posting of guest charges to established hotel accounts. Responsible for cashiering functions to include but not limited to cash and credit card settlements. Responsible for the sales and redemption of hotel gift certificates. Processes new card accounts, produces cards, and distributes brochures to registered hotel guests only. Has access to the system player rating to input hotel reservations. This position does not have the ability to modify player ratings or make a comp decision based on a player rating. Explains the player rating system and card benefits to hotel guests. Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service. Performs any other duties as assigned. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 18. EDUCATION and/or EXPERIENCE: Associate's degree preferred. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. #GNLT Pay Range USD $15.00 - USD $16.00 /Hr. Tipped Position This position does not earn tips QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 18. EDUCATION and/or EXPERIENCE: Associate's degree preferred. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #GNLT

Full-time Description At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it's back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. Front Desk Agent shift available: The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card. You'd make a great front desk agent if you: Consider yourself a “people person,” and enjoy meeting others. Love working as a team and appreciate the chance to collaborate. Understand how to create a great guest service experience. Have a focus on quality and take pride in your work Are open to learning new things (especially the latest property promotions and events!) Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Benefits: We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few. FREE EMPLOYEE MEAL per shift! Requirements Must be 21 years of age. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Day shift Holidays Monday to Friday Weekend availability Salary Description 15.00-17.00 DOE

HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * Come join the best team in the beautiful Tahoe Seasons Resort! As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you. Why do Team Members like working for us? Competitive hourly base pay and positive team environment Daily Pay* - get your earned pay any time before payday Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program Generous Paid Time Off Program and Paid Sick Time Recognition Programs and Rewards Tuition reimbursement Numerous learning and career advancement opportunities And more! What will I be doing? As a Front Desk Clerk, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations' system to update and maintain records. Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. A courteous, professional attitude and presentation need to prevail when handling upset guests and difficult situations. Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Ability to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodations Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Front Desk/Guest Services Agent Cash/credit card transactions Resort Hospitality or related industry The hourly rate for this role is between $20.00 -$20.50 based on experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. A courteous, professional attitude and presentation need to prevail when handling upset guests and difficult situations. Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Ability to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodations Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Front Desk/Guest Services Agent Cash/credit card transactions Resort Hospitality or related industry The hourly rate for this role is between $20.00 -$20.50 based on experience What will I be doing? As a Front Desk Clerk you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations' system to update and maintain records. Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.