Night auditor jobs in Richmond, VA

Night Auditor Department - Front Office Reports to - Guest Services Manager / General Manager What's the job? As Night Auditor, you'll be responsible for the overall completion of front office and night audit duties. You will create the warm atmosphere that makes our guests feel at home and be responsible for accurately and efficiently generating hotel operational analysis and reports. Your day-to-day Guest Service Perform all regular Front Office duties Serve and build relationships with guests - ask for their feedback and show them hospitality. Set the hotel up for success by anticipating the coming day's guest and operational needs. Compile and enter data from Front Office Room Inspection forms. Ensure the proper appearance of the lobby and all public areas, including the breakfast area. Perform pre-Breakfast duties and responsibilities. Perform other duties as assigned. May also serve as manager on duty or breakfast host. Schedule guest wake-up calls and reservations for the following day Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Prepare guest bills for next-day checkouts and process reservation cards Facilitate the deposit of guests' valuables in hotel safe Accounting / Profit Properly and accurately conduct the night audit and accounting functions in a timely manner and transmit information to the corporate office. Prepare and transmit payroll information and statistics. Prepare and distribute the Daily Flash Report. Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the Opal standards Operations Analysis & Reporting: Accounts Payable; Invoice Entry Accounts Receivable and direct billing End of day statistics Labor Management entry Daily Flash Report Competition Research Market Research for lead generation Operations statistics report - labor cost/room, etc Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Audit and balance reports from the day shifts Run EOD computer functions so they are complete by the end of the shift Balance cash drawers and record receipts Requirements High school diploma or higher-level education 2 years Hotel front office experience with 1-year experience as Night Auditor preferred Must be willing to work up to 40+ hours per week with flexibility Must work the Night shift Must speak fluent English (other languages preferred) Specific Responsibilities Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations. Be proficient on the use of the property management system and be able to train front desk personnel on the system. Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Understand the Chart of Accounts. Process reservations by telephone, fax, email, central reservation systems referrals, mail. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel's franchise policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Record and approve daily activity reports and labor management statistics. Optimum Attributes Effective communication skills Problem-solving skills Literate and tech-savvy Team player Flexibility - night, weekend and holiday shifts are all part of the job Experience required may vary based on size and complexity of operation Well-groomed and professional appearance Performance Standards Performance shall be measured by the following: GSS Scores Accuracy of reporting daily revenue statistics The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Night Auditor Department - Front Office Reports to - Guest Services Manager / General Manager What's the job? As Night Auditor, you'll be responsible for the overall completion of front office and night audit duties. You will create the warm atmosphere that makes our guests feel at home and be responsible for accurately and efficiently generating hotel operational analysis and reports. Your day-to-day Guest Service Perform all regular Front Office duties Serve and build relationships with guests - ask for their feedback and show them hospitality. Set the hotel up for success by anticipating the coming day's guest and operational needs. Compile and enter data from Front Office Room Inspection forms. Ensure the proper appearance of the lobby and all public areas, including the breakfast area. Perform pre-Breakfast duties and responsibilities. Perform other duties as assigned. May also serve as manager on duty or breakfast host. Schedule guest wake-up calls and reservations for the following day Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Prepare guest bills for next-day checkouts and process reservation cards Facilitate the deposit of guests' valuables in hotel safe Accounting / Profit Properly and accurately conduct the night audit and accounting functions in a timely manner and transmit information to the corporate office. Prepare and transmit payroll information and statistics. Prepare and distribute the Daily Flash Report. Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the Opal standards Operations Analysis & Reporting: Accounts Payable; Invoice Entry Accounts Receivable and direct billing End of day statistics Labor Management entry Daily Flash Report Competition Research Market Research for lead generation Operations statistics report - labor cost/room, etc Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Audit and balance reports from the day shifts Run EOD computer functions so they are complete by the end of the shift Balance cash drawers and record receipts Requirements High school diploma or higher-level education 2 years Hotel front office experience with 1-year experience as Night Auditor preferred Must be willing to work up to 40+ hours per week with flexibility Must work the Night shift Must speak fluent English (other languages preferred) Specific Responsibilities Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations. Be proficient on the use of the property management system and be able to train front desk personnel on the system. Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Understand the Chart of Accounts. Process reservations by telephone, fax, email, central reservation systems referrals, mail. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel's franchise policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Record and approve daily activity reports and labor management statistics. Optimum Attributes Effective communication skills Problem-solving skills Literate and tech-savvy Team player Flexibility - night, weekend and holiday shifts are all part of the job Experience required may vary based on size and complexity of operation Well-groomed and professional appearance Performance Standards Performance shall be measured by the following: GSS Scores Accuracy of reporting daily revenue statistics The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Night Auditor is handles the requests and transactions of the hotel guests. Generate and distribute reports as required. Responsible for the overall condition of the hotel during the night. Essential Functions Verify each front desk shift's transactions. Post room/suite and tax charges to all guest folios. Process credit card transactions. Finalize transactions completed during the day. Create and/or print required reports. File or transmit reports, as directed. Analyze reports as directed. Verify and prepare registration cards for arriving guests. Prepare folios for departing guests. Know hotel phone system, transfer calls, and take messages for guests, as well as hotel staff. Take, modify, and cancel guest reservations. Verify, balance and review hotel room/suite availability. Check in/out guests. Verify departure dates and offer to make future reservations. Post phone charges, valet charges and other miscellaneous charges to guest accounts. Administer guest payment policies. Responsible for shift cash transactions. Follow proper key control procedures for issued keys. Administer guest safe deposit boxes. Courteously accommodate special requests of guests and be prepared to answer guest questions regarding local area facilities. Assist setup of complimentary breakfast and coffee availability in lobby, and stock market. Practice safe work habits. Coordinate with other departments to fulfill guest special requests. Communicate hotel facilities and services to guests at check-in. Communicate to your supervisor in writing any and all requests, problems, and/or opportunities that may arise. Notify Housekeeping and Maintenance of any reported problems with suites or grounds. Know and follow hotel emergency procedures. Attend and participate in monthly department meetings During any Health Emergency (i.e. Covid19 pandemic), all employees are required to wear proper Personal Protective Equipment (PPE) according to Federal, State or Local mandate, Brand standards or hotel policy. During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines. Carry out any reasonable request by Management.

A Night Auditor provides excellent customer service to guests and keeps the front desk and accounting operations running smoothly at night. They assist guests with their overnight requests and balance accounts leftover from the day shift. A night auditor handles late night check-ins, manages guest requests and accepts reservations. ESSENTIAL JOB FUNCTIONS Guest Relations: Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities Take steps to ensure the greatest guest satisfaction possible Respond to situations as they arise and manage guest conflict Operations: Inspect studios and public spaces daily according to company and brand standards Be able to respond effectively and according to procedure in times of emergency Ensure all policies and procedures are accurately followed at all times Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events Respond to guest service calls efficiently and expediently Ensure safety of building and occupants; contacting emergency services/law enforcement when needed Document work activity using the appropriate log and according to policy and procedure Sales & Revenue: Executes the lead management process and completes all sales and marketing objectives as established by supervision Review Studio Inventory daily to ensure maximization of studio revenue Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue Follow revenue management guidelines as directed by supervision ADDITIONAL DUTIES Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities. Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision All other duties as assigned by supervision SPECIAL OPERATIONAL FUNCTIONS GSA's are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available.

Job Title: Part Time Night Auditor As a Night Auditor, you will play a vital role in our hotel's operations, ensuring that every guest enjoys a seamless and satisfying experience from check-in to check-out. Your attention to detail and commitment to accuracy will help us maintain our high standards of service and financial integrity. Candidate Profile: Experience: High school diploma or equivalent required; college degree preferred. Previous hotel Front Desk experience and familiarity with the Marriott brand are preferred. An accounting background is advantageous but not mandatory. Experience with Marriott PMS is preferred. Key Responsibilities: Balance and audit room revenue, including room and tax charges, cashier's reports, and guest accounts, as well as food, beverage, and telephone revenue. Assist in preparing daily revenue reports. Complete and transmit daily management and accounting reports, ensuring accurate tracking of hotel revenues and expenses, including customer tracking and market segmentation reports. Welcome guests during their arrival and departure, providing outstanding service to enhance their experience. Manage the registration process by inputting and retrieving information accurately, confirming guest details such as occupancy and room rates. Maintain confidentiality regarding all guest and hotel information. Exhibit meticulous attention to detail to ensure the security of guest room access. Handle guest requests, inquiries, and complaints efficiently, ensuring timely follow-up to maintain high guest satisfaction. Negotiate compromises in accordance with the “Make it Right” guidelines when necessary. Process cash and credit card transactions accurately, managing guest accounts upon checkout. Stay informed about all hotel features/services, room types, rates, layouts, special packages, and promotions. Follow safety policies and procedures, ensuring the well-being of team members during each shift and reporting any accidents or injuries promptly. Maintain a clean and organized work area, free from debris or obstacles that could hinder job performance. Perform other related duties as assigned. Qualifications: Proficient in accessing and accurately inputting information using a moderately complex computer system. Experience handling cash and credit transactions. General knowledge of local attractions and transportation options. Ensure efficient guest registration, checkout, and telephone service, adhering to brand standards. Capable of effectively interacting with both internal and external customers with tact and diplomacy to resolve conflicts. Ability to observe and respond to signs of emergency situations. Strong ability to build and maintain effective working relationships with associates and guests. Excellent command of the English language, both written and verbal. Strong multitasking and prioritization skills with a focus on customer service. Regular attendance and availability to work flexible schedules, including weekdays, evenings, weekends, and holidays, are essential. High standards of personal appearance and grooming; uniform and nametag must be worn at all times. Physical Demands: This position requires standing for a significant portion of the time, with some lifting as needed. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules, including holidays and weekends, and must attend all scheduled training sessions and meetings. Join Our Team! If you are detail-oriented, enjoy working in a dynamic environment, and are committed to providing exceptional guest service, we invite you to apply for the Night Auditor position. Be a key player in a team that values excellence, hospitality, and professional growth!

We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) The Guest Representative will be responsible for the delivery and collection of food trays and menu orders to/from hospital patients. He/she will act as liaison between the patient, Dietary Department and Nursing Services during mealtimes in communicating all patients' food needs. Requirements: -HS Diploma or GED required. -Prior food service experience is preferred. -Ability to lift 25 lbs, bend, carry, reach, kneel, walk/stand for long periods of time, taste and smell. -Must be able to work in very hot and very cold work environments on a regular basis to withstand exposure to temperature and humidity changes, such as refrigerated storage areas, ovens/stoves and dish-washing machines. -Must be able to effectively communicate (verbal and written) and carry out detailed instructions (verbal and written). Ability to read, understand, and follow diet orders, menu card and assignments. -Must be able to do basic problem-solving, navigation and computer skills and must be able to work well within time constraints. -Previous dietary hospital experience preferred -Knowledge of therapeutic diets preferred Salary Range: $25.100/Hr - $26.426/Hr Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Overview: As the Front Desk Night Auditor, you are responsible for ensuring all revenue is posted nightly by performing End of Day procedure, including credit card reports, interface connections and nightly host reports. Also, you are focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. In this position, you will have a direct impact on the overall experience of our guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the resort until they check out. You will be responsible for welcoming our guests and accurately verifying all information during the check-in process and following up during check-out. In this role, accuracy and accountability of payment verification, process of deposits, check cashing and exchange of currency is essential. Responsibilities will also include assisting guests with safety deposit boxes and posting miscellaneous charges. You must possess a passion for guest services, values problem resolution and enjoys working in a fast paced environment. Responsibilities: Checking in and out guests Collecting payments Hearing guest concerns and comments Giving area information Assisting with reservations and resort operators when needed Adjustments to Revenue including room rate, F&B package and Spa/Golf package End of Day procedures including completing the night audit checklist Reconciling and batching credit cards Troubleshooting guest concerns regarding credit cards and restaurant and outlet postings Run daily Micros and SMS reports Pay out Due Backs and give change Perform periodic maintenance function in PMS Adjustments to Revenue including room rate, F&B package and Spa/Golf package End of Day procedures including completing the night audit checklist Reconciling and batching credit cards Troubleshooting guest concerns regarding credit cards and restaurant and outlet postings Run daily Micros and SMS reports Pay out Due Backs and give change Perform periodic maintenance function in PMS Perform other duties as assigned Qualifications: 1-2 years guest service/customer service experience, preferably in a hospitality/hotel environment Ability to work overnights (11 pm to 7 am), weekends and holidays Ability to lift, push, pull a minimum of 30 pounds Ability to stand and/or walk for an extended period of time Ability to stoop, kneel, reach or perform repetitive foot and hand action Ability to bend at waist Ability to understand written and verbal instructions Must have excellent written and oral communication skills High school diploma or GED Excellent problem solving skills Excellent math skills Ability to use or learn SAP, PC software applications, SMS-Host, POS and Email. Must have ten-key calculator typing skills Must have a working knowledge of Microsoft Excel and Word Must have a valid driver's license

Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.

The position is responsible for answering phone calls for Capital Area Health Network, especially the Dental Department, scheduling appointments, leaving messages for providers and other staff members, responding to general inquiries, and providing solutions to callers' questions and concerns. This position is for extended hours that will be subject to the schedule below. Responsibilities: Answer phones and respond to inquiries regarding appointment scheduling and general questions while providing satisfactory customer service. Provide effective and courteous communication with patients to understand their needs and purpose of visit with a high level of professionalism and human relations skills. Educate patients on the importance of follow up appointments and schedule appointments that support office flow and function. Collect information from patients and enter data into their electronic health record, constantly updating changes that may occur over time. Always maintain HIPAA and client confidentiality. Facilitate effective communication between patients, providers, and staff. Interact positively with a diverse patient population. Demonstrate knowledge of skills necessary to meet the patient's physical, educational, and safety needs. Perform other administrative duties and related tasks as assigned by the management team and staff. Develop, implement, project, and maintain a professional company image through phone interaction. Records Up- Keep which includes, but is not limited to; developing, organizing, filing, and general maintenance of records. Complete call notes and document all communications with patients promptly. Alert supervisor of any trends in patient calls. Identify, research, and resolve patient issues using the necessary computer system and escalate as needed per chain of command. Develop, organize, maintain, complete all call logs and reports. Accurately obtain identification data, insurance, and income information, etc., and maintain current records in the EHR (Dentrix Enterprise) Confirm appointments 1 week and 1 day from office visit. Coordinate transportation for respective patients Monitor assigned voicemails and messages to the appropriate party. Perform other duties as assigned. Experience: Basic office skills: typing, faxing, scanning, and telephone etiquette Preferred experience and proficiency in Dentrix Schedule: Monday - Friday, the hours of operations, 8:00 am- 5:00 pm, potential extended hours may include up to 8:00 pm on weekdays and 9:00 am- 1:00 pm on select Saturdays. Education: High School diploma and/or GED required; minimum of two years' experience required in medical office environment as a dental assistant or front desk representative, or any equivalent combination of education, training, and experience which provides the required knowledge and abilities. Benefits: Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Paid Time Off accrual 401k with company match (up to 3%) Employee Assistance Program

Job Details Richmond, VADescription At Capital Area Health Network, we are committed to more than just providing healthcare-we are dedicated to transforming lives through compassion, excellence, and purpose-driven service. As a valued member of our mission-focused medical team, you'll be part of a culture that fosters our CAHN Cares: Compassion-We treat every person with dignity and fairness, embracing all and ensuring no one is alienated or discriminated against. Accountability-We safeguard the confidentiality of our patients and staff and are transparent in reporting to stakeholders and the community. Reverence-We answer a higher call to serve, uplift those in need, and create a community rooted in mutual respect and shared humanity. Excellence-We are committed to continuous learning and professional development, ensuring the delivery of culturally responsive, high-quality care. Stewardship-We responsibly manage our resources to benefit both the organization and the community we serve. We offer comprehensive primary care, dental services, and behavioral health support to our patients, ensuring every individual receives the quality care they deserve, regardless of background or circumstance. Our mission is clear: To deliver effective, accessible, and culturally responsive care, education, and advocacy that promote health and quality of life. Discover a place where your work makes a difference. Discover Capital Area Health Network. JOB SUMMARY Capital Area Health Network's Front Desk Representative will be responsible for receiving all new and returning patients at the receptionist desk. This person serves as the entry point for a service area resident to enter the Medical Center's system of care and must have strong written and verbal communication skills. Capital Area Health Network's Front Desk Representative will be responsible for receiving all new and returning patients at the receptionist desk. This person serves as the entry point for a service area resident to enter the Medical Center's system of care and must have strong written and verbal communication skills. ESSENTIAL FUNCTIONS • Perform the overall functions and duties of the front desk, insurance verification, and patient registration • Attend daily morning huddle; no matter the location • Greet patients upon arrival; sign them in; verify that all information in the system is correct • Obtain identification data and verify that it is correct in the system • Verify Insurance card matches what is in the system • Assist uninsured or underinsured self-pay patients • Follows up on all missed or canceled appointments • Explain to patients the Medical Center's system of care and all programs that are available to all new patients • Educate the patients about the importance of making an appointment • Explain to the patients their responsibility to pay at the time of service and explain our minimum fee, as well as all information to bring with them to their visit: insurance card, co-pay, photo ID, any medications they are taking, etc. • Maintain a pleasant dialogue with all persons registering • Ensure quality customer service is being provided to all patients, clients, and vendors • Develop, maintain, and present reports detailing the status and progress of the Patient Services Representative Division • Call patients to assign follow-up visits after their Tele-visit • Generates and balances theend-of-dayy report for payments • Verify supplies that are needed and complete the supply checklist • Submits their assignment checklist daily to the Team Lead for review • Performs other duties as assigned • Experience: • Basic office skills: typing, faxing, scanning, and telephone etiquette • Preferred experience and proficiency in EClinicalWorks • Preferred experience in medical office collections • minimum of two years of experience required in a medical office environment as a customer service or front desk representative, or any equivalent combination of education, training, and experience that provides the required knowledge and abilities. • Bilingual, preferred Schedule: Monday - Friday, the hours of operation, 8:00 am- 5:00 pm, with potential extended hours. EDUCATION AND EXPERIENCE High School diploma and/or GED required. BENEFITS Your Benefits at Capital Area Health Network (CAHN): We value our team, and it shows in our benefits. As a CAHN employee, you'll enjoy: Health Coverage • Medical Insurance • Dental Insurance • Vision Insurance • Secondary Gap Insurance • Prescription Drug Plan • Supplemental Policies through Colonial Life Financial Security • Short-Term Disability • 401(k) Retirement Plan with up to 3% Company Match • Employer-Sponsored Short-Term Disability • Employer Paid Life and AD&D Work-Life Balance • Paid Time Off (PTO) Accrued as of Day 1 • Self-Care Floating Holidays • 8.5 Paid Holidays Additional Support • Employee Assistance Program (EAP) • Public Service Loan Forgiveness We're committed to supporting your well-being, at work and beyond. QUALIFICATIONS To perform this job successfully, the employee must be able to perform each essential function, as well as meet the physical and mental requirements, satisfactorily. The requirements listed above are representative of the knowledge, skills, abilities, and other characteristics required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. DISCLAIMER This position carries a high risk of exposure to infectious agents, including HIV, hepatitis, and TB. The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.

Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $12.50 Per Hour

Job Description Your next destination is here. Build your career at Commonwealth Lodging. OUR COMPANY CULTURE We take pride in creating an environment where every team member is valued and supported. We believe in teamwork, integrity, and respect at every level of the organization. We celebrate hard work, encourage growth, and strive to create a workplace where associates feel appreciated, empowered, and proud to contribute. OUR COMPANY CORE VALUES Team First, Own It, Relationship Oriented, Professionalism, Integrity. FRONT DESK AGENT - POSITION OVERVIEW As a Front Desk Agent, you serve as the first point of contact for all guests, providing a warm and welcoming experience from the moment they arrive. This role includes assisting guests with check-in and check-out procedures, answering and processing incoming phone calls, and fulfilling special requests or informational needs in accordance with established policies and procedures. Maintaining positive guest relations, resolving concerns promptly, and ensuring overall guest satisfaction are essential components of this position. This industry operates seven (7) days a week, twenty-four (24) hours a day. Regular attendance, in accordance with company standards, is essential for success. EDUCATION & EXPERIENCE High School Diploma, GED, or equivalent work experience. Computer skills required; familiarity with Microsoft Office preferred. 1-2 years of experience as a Guest Service Agent preferred. Strong English communication skills, both written and verbal. Experience with hotel property management systems preferred. Cash-handling experience preferred. PHYSICAL REQUIREMENTS Ability to lift and transport at least 25 pounds. Ability to push/pull carts or equipment weighing up to 100 pounds. Ability to perform a range of physical movements throughout the work areas. Ability to stand and maintain well-paced mobility for up to 8 hours. Ability and willingness to work a varied schedule, including nights, weekends, and holidays. JOB RESPONSIBILITIES Maintain thorough knowledge of hotel features and services, hours of operation, room rates, special packages, daily house count, expected arrivals/departures, and group activities. Stay familiar with local attractions, activities, and points of interest to respond accurately to guest inquiries. Answer telephone calls within 3 rings using proper etiquette and approved greetings. Verify guest information at check-in and check-out while maintaining strict confidentiality. Communicate relevant guest information to appropriate departments (e.g., special requests, amenities). Verify method of payment and accurately process all transactions. Work closely with Housekeeping to resolve room status discrepancies. BENEFITS Competitive pay based on experience Health, dental, and vision insurance Short-term and long-term disability Paid time off and holiday pay Employee referral bonuses 401(k) retirement plan Hotel and travel discounts Opportunities for training, development, and career advancement Supportive leadership and a team-focused environment

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. This position works during the overnight shift. DUTIES AND RESPONSIBILITIES: Welcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. Complete and transmit daily accounting reports and prepare them for review by hotel management Issue, control and release guest safe-deposit boxes. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Promote team work and quality service through daily communications and coordination with other departments. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Qualifications and Requirements: High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Other: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized often. Basic math skills are used frequently. Problem solving, reasoning, motivating and training abilities are often used. Required to work the overnight shift May be required to work other shifts, weekends, and/or holidays. The hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! Patriot's Inn is currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. Compensation: $16.00 per hour What You'll Do: Greet every guest with a smile and provide outstanding customer service from check-in to check-out Answer guest inquiries and resolve issues quickly and professionally Manage room assignments, reservations, and billing with accuracy Process payments and handle cash transactions confidently Review reservations and prepare for daily arrivals Maintain front desk procedures, including key control and registration audits Ensure confidentiality and security protocols are followed Collaborate with the team to keep operations running smoothly Take initiative and support various tasks as needed What We're Looking For: A friendly, dependable, and customer-focused personality Strong communication and multitasking skills Basic math skills and comfort handling payments Ability to stay organized in a busy environment Tech-savvy with a willingness to learn new systems Detail-oriented and trustworthy with guest information Previous hospitality or customer service experience is a plus Flexibility to work weekends and holidays as needed Why Join Us? Work in a welcoming, team-oriented resort environment Opportunities to grow within hospitality and resort operations Be part of creating memorable experiences for our guests every day Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!

Night Auditor is handles the requests and transactions of the hotel guests. Generate and distribute reports as required. Responsible for the overall condition of the hotel during the night. Essential Functions Verify each front desk shift's transactions. Post room/suite and tax charges to all guest folios. Process credit card transactions. Finalize transactions completed during the day. Create and/or print required reports. File or transmit reports, as directed. Analyze reports as directed. Verify and prepare registration cards for arriving guests. Prepare folios for departing guests. Know hotel phone system, transfer calls, and take messages for guests, as well as hotel staff. Take, modify, and cancel guest reservations. Verify, balance and review hotel room/suite availability. Check in/out guests. Verify departure dates and offer to make future reservations. Post phone charges, valet charges and other miscellaneous charges to guest accounts. Administer guest payment policies. Responsible for shift cash transactions. Follow proper key control procedures for issued keys. Administer guest safe deposit boxes. Courteously accommodate special requests of guests and be prepared to answer guest questions regarding local area facilities. Assist setup of complimentary breakfast and coffee availability in lobby, and stock market. Practice safe work habits. Coordinate with other departments to fulfill guest special requests. Communicate hotel facilities and services to guests at check-in. Communicate to your supervisor in writing any and all requests, problems, and/or opportunities that may arise. Notify Housekeeping and Maintenance of any reported problems with suites or grounds. Know and follow hotel emergency procedures. Attend and participate in monthly department meetings During any Health Emergency (i.e. Covid19 pandemic), all employees are required to wear proper Personal Protective Equipment (PPE) according to Federal, State or Local mandate, Brand standards or hotel policy. During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines. Carry out any reasonable request by Management.

* Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. * Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run. * File credit cards and completed reports. * Assist guests with general services and answer any general questions pertaining to such things as hotel services, shopping, dining and entertainment * Ensure PMS is backed up nightly. * Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures. * Balance accounts to zero as well as all restaurant credit card accounts. * Complete daily revenue report accurately. * Resolve guest complaints and situations that require immediate attention. * Other and all duties, projects, and tasks as assigned.

Capital Area Health Network's Front Desk Representative will be responsible for receiving all new and returning patients at the receptionist desk. This person serves at the entry point for a service area resident to enter the Medical Center's system of care and must have strong written and verbal communication skills. This position is for extended hours that will be subject to the schedule below. Responsibilities: Perform the overall functions and duties of the front desk, insurance verification, and the patient. Attend daily morning huddle; no matter the location Greet patients upon arrival; sign them in; verify that all information in the system is correct Obtain identification data and verify that it is correct in the system Verify Insurance card matches what is in the system Assist uninsured or underinsured self-pay patients Follows up on all missed or canceled appointments Explain to patients the Medical Center's system of care and all programs that are available to all new patients Educate the patients about the importance of making an appointment Explain to the patients their responsibility to pay at the time of service and explain our minimum fee, as well as all information to bring with them to their visit: insurance card, co-pay, photo ID, any medications they are taking, etc. Maintain a pleasant dialogue with all persons registering Ensure quality customer service is being provided to all patients, clients, and vendors Develop, maintain, and present reports detailing the status and progress of the Patient Services Representative Division Call patients to assign a follow-up visit after their Tele-visit Generates and balances the end of day report for payments Verify supplies that are needed and complete supply checklist Submits their assignment checklist daily, to the Team Lead for review Performs other duties as assigned Experience: Basic office skills: typing, faxing, scanning, and telephone etiquette Preferred experience and proficiency in EClinicalWorks Preferred experience in medical office collections Schedule: Monday - Friday, the hours of operations, 8:00 am- 5:00 pm, potential extended hours may include up to 8:00 pm on weekdays and 9:00 am- 1:00 pm on select Saturdays. Education: High School diploma and/or GED required; minimum of two years' experience required in medical office environment as a customer service or front desk representative, or any equivalent combination of education, training, and experience that provides the required knowledge and abilities. Benefits: Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Paid Time Off accrual 401k with company match (up to 3%) Employee Assistance Program