Athletics Events & Guests Services Representative
Night auditor job in Sacramento, CA
Athletic Events & Guest Services Representatives
Casual Worker
Posting Details
Hiring Preference Not Applicable
The Events & Guest Services Representative position at Sacramento State Athletics is a crucial role dedicated to providing exceptional service and ensuring a safe, enjoyable environment for all guests attending athletic events. This position involves various duties, including event setup and takedown, crowd control, ticket assistance, and general guest services.
FLSA: Non-Exempt
Hiring Range: $16.00 - $18.00
Recruitment Type: Temporary
Time Base: Hourly-Intermittent
Work Hours: Hours vary based on operational needs; ability to work evenings and weekends.
Department Information
With a current student population of approximately 30,000, Sacramento State, the capital University, is one of the larger campuses in the 23-campus California State University system, the largest system of higher education in the nation. The Athletic Department at Sacramento State supports 21 NCAA division 1 athletic teams and includes over 450 student athletes competing in the Big Sky, Big West, and the Western Athletic Conference.
Required Qualifications
1. Strong understanding of crowd control and guest services.
2. Excellent communication and interpersonal skills.
3. Ability to remain calm and handle situations professionally under pressure. Ability to work evenings and weekends.
4. Physical capability to assist with event setup/takedown and provide aid to guests with special needs.
5. Willingness to work flexible hours, including evenings, weekends, and holidays. Knowledge of athletics venues.
6. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.
Conditions of Employment
Must be able to pass a background check.
Physical Requirements
Ability to lift 35lbs and carry 25lbs.
Ability to stand for long periods of time.
Documents Needed to Apply
Resume
About Sac State
Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “
As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.
” As the regional hub of higher education, Sac State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit *********************************************************************************************************************************************************** .
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit ************************************************************************* .
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at ************************** .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
COVID-19 Vaccine Certification Information:
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to ***********************
Eligibility Verification
Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Easy ApplyPart-Time Night Auditor
Night auditor job in Rancho Cordova, CA
Job Description
Night Audit
Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you?
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
What we are looking for:
6 months - 1+ year of Night Audit experience preferred
Desire to work overnight shifts
Ability to keep accurate accounts of cash, checks and credit transactions
Ability to manage and keep accurate accounts of cash, checks and credit transactions
Passionate about hospitality and creating an exceptional guest experience.
All other duties as assigned.
Guest Service Agent
Night auditor job in Roseville, CA
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Auto-ApplyGuest Service Agent
Night auditor job in Roseville, CA
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Guest Service Agent
Night auditor job in Roseville, CA
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Guest Services Agent
Night auditor job in Folsom, CA
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Residence Inn Folsom
2555 Iron Point RoadFolsom, CA 95630
Overview
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
* Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
* Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
* Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
* Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
* Review Front Office log and Trace File daily.
* Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
* Follow all cash handling and credit policies.
* Be aware of all rates, packages and special promotions as listed in the Red Book.
* Be familiar with all in-house groups.
* Be aware of closed out and restricted dates.
* Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
* Be familiar with hospitality terminology.
* Have knowledge of emergency procedures and assist as needed.
* Handle check-ins and checkouts in a friendly, efficient and courteous manner.
* Use proper two-way radio etiquette at all times when communicating with other employees.
* Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
* Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
* Be able to complete a bucket check, room rate verification report, and housekeeping report.
* Balance and prepare individual paperwork for closing of shift according to hotel standards.
* Maintain and market promotions and guest programs.
* Maintain a clean work area.
* Assist guests with safe deposit boxes.
Qualifications
* College course work in related field helpful.
* Experience in a hotel or a related field preferred.
* High School diploma or equivalent required.
* Computer experience required.
* Customer Services experience preferred.
* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
Auto-ApplyGuest Service Agent - FT
Night auditor job in West Sacramento, CA
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Pay Range:
$16.50-$23.50
Job Title: Guest Service Agent
Department: Front Office/Guest Services
Supervision Exercised: N/A
Supervision Received: Operations Manager, Guest Services Supervisor
Job Summary: Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.
Job Duties include the following:
Guest Services & Operations:
Completes all daily front desk agent tasks
Greet and assist guests in a friendly, professional manner during check-in, check-out, and throughout their stay.
Resolve guest issues, complaints, and requests with a sense of urgency and empathy.
Ensure that all front desk procedures (room assignments, payment processing, key distribution) are performed accurately.
Maintain knowledge of all hotel features, services, hours of operation, room types
Ensure all reservations that need to be made manually are in the system.
Meets Hilton Honors enrollment goals by signing up guest during check-in.
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times, Adhere to all cashiering procedures
Meet with supervisor to review daily assignments and priorities.
Answer department telephone within three rings, using correct greeting and telephone etiquette.
Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information.
Other duties may be assigned.
Administrative & Communication:
Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate.
Follow up with guest requests/complaints
Minimum Requirements:
A minimum of one (6) months in customer service preferably in a hotel setting such as Hilton, Marriott, Hyatt or other hotel brand.
Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
Must have exceptional customer service skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Auto-ApplyFront Desk Clerk - Bilingual (Russian, Spanish, Farsi, Dari) Speakers Preferred
Night auditor job in Sacramento, CA
Join Elica's mission and become a part of a team where every day is an opportunity to make a positive impact in your community!
At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.
WHAT YOU'LL DO:
The Front Desk Clerk will register patients, collects fees, enter registration, intake and verify data in the electronic health record system; Greet and serve all who come into the clinic and provide excellent customer service at all times. The Front Desk Clerk will also assists Providers in non-medical tasks.
BENEFITS:
Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting-start building your future from day one!
Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.
This is more than just a benefits package-it's a commitment to your health, well-being, and professional success!
Learn more about Elica's services and mission at our website or check us out on Facebook.
Compensation - Dependent Upon Experience
$21.00 - $27.00 an hour
Requirements
WHAT ARE WE LOOKING FOR?
The successful candidate will be willing and able to:
Provides excellent customer service reflecting Elica's value of respect, integrity, collaboration and service
Schedules appointments and manages patients' appointments according to the Providers schedule
Checks voicemail, answers external and internal phone calls; resolves questions as appropriate; transfers calls to the appropriate department & staff as needed
Checks-in patients and completes full registration in a timely manner including scanning in completed patient intake packet, insurance card, and identification card into EPIC
Enters every patient's data into EPIC; Performs other clerical tasks as needed
Chart preparation to ensure all patients chart include full registration, insurance card, demographics and forms updated accordingly
If an Eligibility Worker is not available, checks patient eligibility on the state medical website, calls private insurances and/or Medicare to check patient's eligibility
Completes assigned tasks in personal in-box and workflow dashboard in-box
Collects payment from patients at time of registration as well as additional payments needed after the visit. Reconciles transactions for cash each time cash is used for payment
Demonstrates knowledge of Special programs including Every Woman Counts, Elica's Sliding Fee Discount program, Vaccines for Children, Children's Health and Disability Program and other special programs so as to appropriately support each patient's enrollment
The successful candidate has:
High School Diploma or Equivalent
Current BLS Certification required
Knowledge of modern office equipment
Knowledge of basic medical clinic care and procedures a plus
HIPAA knowledge is a must
Bilinguals Russians/Spanish/Farsi/Dari/Slavic are highly preferred
Essential Skills/Abilities:
Demonstrated exceptional customer service skills
Ability to maintain records and files
Ability to operate personal computer
Ability to exert physical effort maintaining and distributing files
Ability to abide by standards of professional ethics and maintain confidentiality
Additional Requirements
Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.
Physical Requirements and Work Environment
The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.
Salary Description $21.00 - $27.00 hourly
Guest Service Agent - Part Time
Night auditor job in Davis, CA
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Pay Range:
$16.50-$23.50
Job Description
Job Title: Guest Service Agent
Department: Front Office/Guest Services
Supervision Exercised: N/A
Supervision Received: Operations Manager, Guest Services Supervisor
Job Summary: Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.
Job Duties include the following:
Guest Services & Operations:
Completes all daily front desk agent tasks
Greet and assist guests in a friendly, professional manner during check-in, check-out, and throughout their stay.
Resolve guest issues, complaints, and requests with a sense of urgency and empathy.
Ensure that all front desk procedures (room assignments, payment processing, key distribution) are performed accurately.
Maintain knowledge of all hotel features, services, hours of operation, room types
Ensure all reservations that need to be made manually are in the system.
Meets Hilton Honors enrollment goals by signing up guest during check-in.
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times, Adhere to all cashiering procedures
Meet with supervisor to review daily assignments and priorities.
Answer department telephone within three rings, using correct greeting and telephone etiquette.
Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information.
Other duties may be assigned.
Administrative & Communication:
Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate.
Follow up with guest requests/complaints
Minimum Requirements:
A minimum of one (6) months in customer service preferably in a hotel setting such as Hilton, Marriott, Hyatt or other hotel brand.
Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
Must have exceptional customer service skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Auto-ApplyAthletics Events & Guests Services Representative
Night auditor job in Sacramento, CA
Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit *********************************************************************************************************************************************************** .
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit ************************************************************************* .
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at ************************** .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
COVID-19 Vaccine Certification Information:
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to ***********************
Eligibility Verification
Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: Aug 08 2024 Pacific Daylight Time
Applications close:
Easy ApplyCashier / Guest Service Representative
Night auditor job in Sacramento, CA
The Guest Service Representative (GSR) is the primary point of contact for guests and is responsible for creating an excellent service experience for our customers by representing the brand positively, providing prompt service and quality products while maintaining a clean and comfortable environment, and assisting in upholding all operational standards.
The Cashier / Guest Service Representative (GSR) is the primary point of contact for guests. We are looking for cashers who enjoys working with the public and has a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers and employees. Cashier experience is not necessary.
Cashier Responsibilities include:
Creating an excellent service experience for our customers
Representing the brand positively
Operate registers, scanners, scales and credit card/debit card terminals
Memorize product locations throughout the store and be able to direct customers or make suggestions
Handle exchanges and refunds in a quick, efficient manner
Providing prompt service and quality products
Maintaining a clean and comfortable environment
Upholding all operational standards.
We're looking for a Cashier with:
A strong commitment to excellent customer service and food quality
A knack for providing top-notch interactive service to our customers
Positive and helpful attitude
The ability to speak clearly and convey information accurately
Previous experience in a restaurant/bakery (entry level employees also welcome)
Previous experience in a retail store or as a cashier
A desire to work in a supportive and fun work environment
We offer a Cashier the following benefits:
Competitive salary: $16.50-$17.00
Generous meal discounts
Employee growth opportunities
Flexible schedules
A daily loaf of bread
About Boudin Bakeries
In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco Sourdough™ -- Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco Sourdough™
Joining our team
As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard working, spirited people who take pride every day in building the next 150 years of history for Boudin -- all while having fun!
AGENT I - FRONT DESK
Night auditor job in Wheatland, CA
Job Description
The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures.
Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested.
Ensure all guest information is accurate and maintained in an organized manner.
Utilize the property management system to run daily reports and block any special requests.
Check guests out of the property in accordance with procedures.
Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts.
Accept reservations, changes, and cancellations in the absence of reservations staff.
Promote room upgrades (upsell) and monitor and control product to meet goals.
Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.
Assist individuals and groups with check-in, checkout, and room changes.
Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc.
Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed.
Work with Front Office Manager regarding hotel business to keep them informed.
Maintain positive and professional communication with all staff.
Provide recognition to others, including co-workers, supervisors, managers, and directors.
Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.
Ensure a healthy and safe work environment for co-workers and guests.
Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.
Promote property outlets to guests.
Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.
Resolve guest complaints using property procedures.
Create a positive environment in which all employees have the ability to maximize their potential.
Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.
Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.
Participate in Sound Check meetings on each shift.
Always smile and offer a warm greeting to all.
Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
Take initiative to offer assistance throughout the property.
Operate ethically to protect the Hard Rock brand.
Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.
Perform additional duties as requested by department managers and supervisors.
Communicate with supervisors and managers to ensure that assigned duties are completed to standard.
Coordinate operations with other departments, as needed.
Present a professional image to employees, guests, clients, owners, and investors.
Review and develop guest history records to enhance personalized service for repeat guests.
Maintain confidentiality of guest, employee, and company information.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.
Prior experience in the Gaming industry strongly preferred.
Prior experience in Tribal Gaming preferred.
Must be at least twenty-one (21) years of age.
ABILITY TO:
Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.
Ability to read, comprehend, and write simple instructions, short correspondence and memos.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.).
Ability to stand in place for the duration of the shift.
Overnight Guest Service Agent (Part-Time) - Hilton Orlando Buena Vista Palace
Night auditor job in Buena Vista, CA
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking a Part Time Guest Service Agent to join their team!
Ideal candidates for this position include will have previous hotel front desk experience at a property of comparable size, a passion for customer care and the ability to create memorable guest experiences!
Shift Pattern: Part Time- 2-3 days between Thursday, Friday, Saturday, Sunday- Overnight 11pm-7\:30am
Pay Rate: $21.91 per hour plus upsell incentives
The Benefits\:*
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:*
· Access to your pay when you need it through DailyPay
· Medical Insurance Coverage - for you and your family
· Mental Health Resources
· Best-in-Class Paid Time Off (PTO)
· Go Hilton travel discount program
· Supportive parental leave
· Matching 401(k)
· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
· Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Auto-ApplyAGENT I - FRONT DESK
Night auditor job in Sacramento, CA
The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.
Responsibilities
ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. - Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. - Ensure all guest information is accurate and maintained in an organized manner. - Utilize the property management system to run daily reports and block any special requests. - Check guests out of the property in accordance with procedures. - Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts. - Accept reservations, changes, and cancellations in the absence of reservations staff. - Promote room upgrades (upsell) and monitor and control product to meet goals. - Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank. - Assist individuals and groups with check-in, checkout, and room changes. - Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc. - Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed. - Work with Front Office Manager regarding hotel business to keep them informed. - Maintain positive and professional communication with all staff. - Provide recognition to others, including co-workers, supervisors, managers, and directors. - Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. - Ensure a healthy and safe work environment for co-workers and guests. - Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. - Promote property outlets to guests. - Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. - Resolve guest complaints using property procedures. - Create a positive environment in which all employees have the ability to maximize their potential. - Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. - Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. - Participate in Sound Check meetings on each shift. - Always smile and offer a warm greeting to all. - Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. - Take initiative to offer assistance throughout the property. - Operate ethically to protect the Hard Rock brand. - Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. - Perform additional duties as requested by department managers and supervisors. - Communicate with supervisors and managers to ensure that assigned duties are completed to standard. - Coordinate operations with other departments, as needed. - Present a professional image to employees, guests, clients, owners, and investors. - Review and develop guest history records to enhance personalized service for repeat guests. - Maintain confidentiality of guest, employee, and company information.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): - Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations. - Prior experience in the Gaming industry strongly preferred. - Prior experience in Tribal Gaming preferred. - Must be at least twenty-one (21) years of age. ABILITY TO: - Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. - Ability to read, comprehend, and write simple instructions, short correspondence and memos. - Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.). - Ability to stand in place for the duration of the shift.
Additional Details
Closing:
The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.
Auto-ApplyFront Desk - Guest Service Agent (Part Time) - TownePlace Suites Elk Grove
Night auditor job in Elk Grove, CA
As a Front Desk Agent, you will be the guests' first point of connection as they enter the hotel. Throughout their stay, you will have the opportunity to build lasting impressions that we hope will result in guest loyalty. You can achieve this by handling all questions, requests, and complaints promptly and courteously. With your outgoing personality and ability to connect with others we rely on you to create memorable guest experiences with each guest. Whatever the reason for their stay is, you play a key role in exceeding their expectations. Going above & beyond is what is going to set us apart from our competitors. We encourage creativity and want you to feel empowered to do whatever it takes to achieve the highest level of service.
Responsibilities include but not limited to:
Manage and resolve all guest complaints and compliments professionally and courteously.
Checking guests in and out of the hotel efficiently, courteously, and professionally.
Reconcile daily activities and close all necessary accounts.
Learn the property systems and be able to navigate the system quickly and efficiently including running reports and distribute accordingly.
Follow and process proper cash/check/credit card/AR control procedures using proper guidelines and security. Maintain responsibility and proper security over cash and deposits at all time
Communicating with other departments to ensure guest requests are handled and following back up with guest to ensure needs are completed to their satisfaction.
Looking for any potential leads through your interactions with guest through the phone and in person, and sharing the information with your sales team/GM.
Answering the telephone and e-mails in a timely & professional manner. We want our guests to hear/read your smile.
Must have the ability to multi-task in a fast pace environment.
Skills:
Demonstrate a Spirit to Serve, Enthusiasm for Hospitality
High school education or equivalent experience.
Professional in presentation and demeanor
Enjoy working with a team
Demonstrated ability to work under pressure in a busy environment
Ability to accurately follow instructions, both verbally and written
Ability to cross-train in other hotel related areas
Must show initiative, including anticipating guest and operational needs
Additional Details
This position may require working weekends, holidays, or variable shifts based on business needs.
The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.
Agent, Guest Service
Night auditor job in Jackson, CA
The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel.
Responsibilities
A. Front Desk
Greets, registers, and assigns rooms to Hotel Guests.
Knows room locations, types of rooms available, and room rates.
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures.
Make and confirm reservations.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Posts and files all charges to guest, master, and city ledger accounts.
Compute bills, collect payments, and make change for guests.
Processes guest check-outs.
Contacts housekeeping or maintenance staff when guests report problems.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Record guest comments or complaints, referring customers to managers as necessary.
Uses proper telephone etiquette and uses proper mail, package, and message handling procedures.
Maintains the cleanliness and neatness of the front desk area.
Knows all safety and emergency procedures. Is aware of accident prevention policies.
Accommodates special requests whenever possible.
B. Reservations
Processes reservations for Hotel rooms, creates and maintains reservation records.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Ensures calls are answered in a prompt and professional fashion.
Knows the type of rooms available as well as their location, layout and rates.
Knows the credit policy of the hotel and how to code each reservation.
Prepares letters of confirmation.
Communicates reservation information to the front desk.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the hotel's policy on guaranteed reservations and no-shows.
Processes advance deposits on reservations.
Tracks future room availabilities on the basis of reservations.
Prepares expected arrival list for front office use.
Assists in preregistration activities when appropriate.
Monitors advances deposit requirements.
Handles daily correspondence and responds to inquires as needed.
Makes sure that files are kept up to date.
Maintains the cleanliness and neatness of the reservation area.
Other duties may be assigned.
Qualifications
EDUCATION and/or EXPERIENCE
Previous hotel experience desired.
Pay range: $18.00 - $23.40 per hour
*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.
This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment
Auto-ApplyFront Desk Clerk - Bilingual (Russian, Spanish, Farsi, Dari) Speakers Preferred
Night auditor job in Sacramento, CA
Join Elica's mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.
WHAT YOU'LL DO:
The Front Desk Clerk will register patients, collects fees, enter registration, intake and verify data in the electronic health record system; Greet and serve all who come into the clinic and provide excellent customer service at all times. The Front Desk Clerk will also assists Providers in non-medical tasks.
BENEFITS:
* Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting-start building your future from day one!
* Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
* Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
* Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
* Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
* Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
* Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
* Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.
This is more than just a benefits package-it's a commitment to your health, well-being, and professional success!
Learn more about Elica's services and mission at our website or check us out on Facebook.
Compensation - Dependent Upon Experience
$21.00 - $27.00 an hour
Requirements
WHAT ARE WE LOOKING FOR?
The successful candidate will be willing and able to:
* Provides excellent customer service reflecting Elica's value of respect, integrity, collaboration and service
* Schedules appointments and manages patients' appointments according to the Providers schedule
* Checks voicemail, answers external and internal phone calls; resolves questions as appropriate; transfers calls to the appropriate department & staff as needed
* Checks-in patients and completes full registration in a timely manner including scanning in completed patient intake packet, insurance card, and identification card into EPIC
* Enters every patient's data into EPIC; Performs other clerical tasks as needed
* Chart preparation to ensure all patients chart include full registration, insurance card, demographics and forms updated accordingly
* If an Eligibility Worker is not available, checks patient eligibility on the state medical website, calls private insurances and/or Medicare to check patient's eligibility
* Completes assigned tasks in personal in-box and workflow dashboard in-box
* Collects payment from patients at time of registration as well as additional payments needed after the visit. Reconciles transactions for cash each time cash is used for payment
* Demonstrates knowledge of Special programs including Every Woman Counts, Elica's Sliding Fee Discount program, Vaccines for Children, Children's Health and Disability Program and other special programs so as to appropriately support each patient's enrollment
The successful candidate has:
* High School Diploma or Equivalent
* Current BLS Certification required
* Knowledge of modern office equipment
* Knowledge of basic medical clinic care and procedures a plus
* HIPAA knowledge is a must
* Bilinguals Russians/Spanish/Farsi/Dari/Slavic are highly preferred
Essential Skills/Abilities:
* Demonstrated exceptional customer service skills
* Ability to maintain records and files
* Ability to operate personal computer
* Ability to exert physical effort maintaining and distributing files
* Ability to abide by standards of professional ethics and maintain confidentiality
Additional Requirements
* Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
* If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.
Physical Requirements and Work Environment
The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.
Guest Service Agent
Night auditor job in Sacramento, CA
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Pay Range:
$16.50-$23.50
Job Title: Guest Service Agent
Department: Front Office/Guest Services
Supervision Exercised: N/A
Supervision Received: Operations Manager, Guest Services Supervisor
Job Summary: Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.
Job Duties include the following:
Guest Services & Operations:
Completes all daily front desk agent tasks
Greet and assist guests in a friendly, professional manner during check-in, check-out, and throughout their stay.
Resolve guest issues, complaints, and requests with a sense of urgency and empathy.
Ensure that all front desk procedures (room assignments, payment processing, key distribution) are performed accurately.
Maintain knowledge of all hotel features, services, hours of operation, room types
Ensure all reservations that need to be made manually are in the system.
Meets Hilton Honors enrollment goals by signing up guest during check-in.
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times, Adhere to all cashiering procedures
Meet with supervisor to review daily assignments and priorities.
Answer department telephone within three rings, using correct greeting and telephone etiquette.
Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information.
Other duties may be assigned.
Administrative & Communication:
Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate.
Follow up with guest requests/complaints
Minimum Requirements:
A minimum of one (6) months in customer service preferably in a hotel setting such as Hilton, Marriott, Hyatt or other hotel brand.
Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
Must have exceptional customer service skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Auto-ApplyGuest Service Agent
Night auditor job in Rancho Cordova, CA
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Cashier & Guest service Representative
Night auditor job in Vacaville, CA
The Cashier / Guest Service Representative (GSR) is the primary point of contact for guests. We are looking for cashers who enjoys working with the public and has a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers and employees. No Cashier experience is not necessary.
Cashier Responsibilities include:
Creating an excellent service experience for our customers
Representing the brand positively
Operate registers, scanners, scales and credit card/debit card terminals
Memorize product locations throughout the store and be able to direct customers or make suggestions
Handle exchanges and refunds in a quick, efficient manner
Providing prompt service and quality products
Maintaining a clean and comfortable environment
Upholding all operational standards.
We're looking for a Cashier with:
A strong commitment to excellent customer service and food quality
A knack for providing top-notch interactive service to our customers
Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
Previous experience in a restaurant/bakery (entry level employees also welcome)
Previous experience in a retail store or as a cashier
A desire to work in a supportive fun work environment
We offer a Cashier the following benefits:
Competitive salary: $16.50-$17.00/Hour
TIPS - All Boudin Team Members participate in the tip pool averaging an additional $2 - $4+ per hour!
Generous meal discounts
Employee growth opportunities
Flexible schedules
A daily loaf of bread
About Boudin Bakeries
In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco Sourdough™ -- Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco Sourdough™
Joining our team
As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard-working, spirited people who take pride every day in building the next 150 years of history for Boudin -- all while having fun!