Night auditor jobs in San Angelo, TX

Become Part of the TPG Hotels, Resorts & Marina Team...... TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: Guest Services: Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. Front Desk Operations: Process check-ins and check-outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information and availability. Handle phone calls, take messages, and provide information to guests as needed. Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. Ensure compliance with data protection and privacy regulations when handling guest information. Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. Nightly Reports and Reconciliation: Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. Verify and reconcile guest accounts, ensuring accuracy in charges and payments. Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. Accounting and Bookkeeping: Post charges, payments, and adjustments to guest accounts accurately. Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. Security and Safety: Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities High School Education, or an equivalent of previous experience. Proven experience in hotel front office operations or guest services. Excellent communication and problem-solving abilities. Proficiency in hotel management software and computer systems. Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

Job DescriptionDescription: The calm in the quiet hours. The closer of the day. The face guests trust overnight. Aloft Plano is looking for a dependable, detail-driven, guest-focused Night Auditor to lead our overnight operations. This role is essential in keeping the hotel running smoothly-balancing the books, assisting late-night travelers, ensuring safety, and preparing the hotel for the next day. If you can work independently, stay cool under pressure, and enjoy bringing comfort to guests even at 2 a.m., this is the perfect role for you. Hard shift, important work-and the chance to make every late-night guest feel taken care of. Job Summary The Night Auditor oversees front desk operations during the overnight shift (typically 11:00 p.m.-7:00 a.m.) and completes required accounting and audit tasks. Responsibilities include guest registration, reservations, nightly financial balancing, security walkthroughs, and preparing daily operational reports. Why You'll Love Working Overnight at the Aloft Plano Ability to work independently with autonomy and purpose Meaningful interactions with late-night travelers who appreciate warm service A behind-the-scenes role that truly keeps the hotel running Opportunity to build accounting, operations, and leadership skills A supportive team culture rooted in Avion Hospitality's values of Trust, Transparency, and Results Requirements: Guest Services & Front Office Operations Greet guests warmly and handle late-night check-ins, check-outs, and requests. Maintain a professional, friendly, service-oriented demeanor throughout the entire shift. Fulfill all front desk functions during overnight hours. Assist guests with food orders or light F&B service if applicable to the property. Maintain proper cashiering procedures and accurate record-keeping. Handle guest concerns, requests, and issues promptly and professionally. Night Audit & Accounting Responsibilities Initiate and complete the End-of-Day process. Balance daily transactions including room revenue, F&B postings, phone charges, valet laundry, and all departmental paperwork. Complete the Night Audit checklist and ensure accuracy of all reports. Run required Food & Beverage audit reports. Prepare and distribute the Daily Flash Report and other required documents. Complete direct bill packets and prepare financial backup for the Property Accountant. Transfer house accounts and ensure accurate posting of vouchers, folios, and checks. Prepare daily revenue summaries and other reports as assigned. Safety, Security & Overnight Operations Conduct and/or verify assigned overnight security walks and property checks. Maintain radio communication with team members throughout the shift. Follow all emergency and safety procedures according to Avion Hospitality standards. Ensure public areas are tidy, room service trays are removed, and pool/hot tub areas (if applicable) are organized. Manage Lost & Found procedures accurately. Assign delivery of newspapers and Express Check-Outs. Reset F&B POS systems or other operational systems as required. Teamwork & Administrative Duties Train new Night Auditors as needed. Attend required meetings and complete tasks assigned by management. Support a culture of friendliness, professionalism, and teamwork. Perform any other duties requested by the Asst GM or hotel leadership. Education & Experience Minimum 1 year of hotel or related experience required. High school diploma or equivalent required; college coursework in accounting or related fields helpful. Previous supervisory or lead experience preferred. Strong understanding of basic accounting principles. Must be proficient with Windows systems, spreadsheets, word processing, and hotel systems. Must be able to work independently with minimal supervision. Demonstrated ability to troubleshoot issues, resolve guest concerns, and respond to emergencies. Strong communication, decision-making, and problem-solving skills. Ability to stay calm, composed, and objective under pressure. Able to interpret and use financial information and basic arithmetic functions.

Job Details Bryan, TXDescription Responsible for maintaining and promoting hospitality at all times; welcoming and serving our guests in a courteous, efficient, and friendly manner, both face-to-face and on the phone. Night Audit Agents make the first impression by extending a warm welcome, providing information about the hotel and local area, and offering our full range of hotel amenities to our guests. Night Audit Agents will be responsible for handling all Front Desk responsibilities as well as process night audit in compliance with company policies and procedures. Requirements: · Exhibits strong customer service skills, including multi-tasking · Ability to work overnight and operate independently · Previous Night Audit Experience is a plus · Very detailed oriented · Is a problem solver and capable of making well thought of decisions when dealing with guest concerns overnight · Open to cross-training and assisting in other departments as necessary Responsibilities and Duties · Provide the highest quality of service to the customer at all times · Check guests in and out in an efficient and friendly manner · Promptly, effectively, and empathetically assist with guest requests and complaints · Be very knowledgeable of Marriott Rewards program and promotions · Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies · Be knowledgeable of the local area, including: shopping, entertainment, and dining · Post guest charges and compute guest bill, collect payment, and make change for hotel guests following all cash handling procedures · Completes, balances, and reports all night audit reports pertaining to all outlets of the hotel (i.e. guest rooms, banquets, bar, the market, etc.) · Assist with early morning coffee requests, and cold item set-up of breakfast · Periodic walks of floors throughout shift to ensure cleanliness of hallways as well as performing zip out checkouts for guest departures the following day · Complete any other related task given by manager

Requirements Guest Services & Front Office Operations Greet guests warmly and handle late-night check-ins, check-outs, and requests. Maintain a professional, friendly, service-oriented demeanor throughout the entire shift. Fulfill all front desk functions during overnight hours. Assist guests with food orders or light F&B service if applicable to the property. Maintain proper cashiering procedures and accurate record-keeping. Handle guest concerns, requests, and issues promptly and professionally. Night Audit & Accounting Responsibilities Initiate and complete the End-of-Day process. Balance daily transactions including room revenue, F&B postings, phone charges, valet laundry, and all departmental paperwork. Complete the Night Audit checklist and ensure accuracy of all reports. Run required Food & Beverage audit reports. Prepare and distribute the Daily Flash Report and other required documents. Complete direct bill packets and prepare financial backup for the Property Accountant. Transfer house accounts and ensure accurate posting of vouchers, folios, and checks. Prepare daily revenue summaries and other reports as assigned. Safety, Security & Overnight Operations Conduct and/or verify assigned overnight security walks and property checks. Maintain radio communication with team members throughout the shift. Follow all emergency and safety procedures according to Avion Hospitality standards. Ensure public areas are tidy, room service trays are removed, and pool/hot tub areas (if applicable) are organized. Manage Lost & Found procedures accurately. Assign delivery of newspapers and Express Check-Outs. Reset F&B POS systems or other operational systems as required. Teamwork & Administrative Duties Train new Night Auditors as needed. Attend required meetings and complete tasks assigned by management. Support a culture of friendliness, professionalism, and teamwork. Perform any other duties requested by the Asst GM or hotel leadership. Education & Experience Minimum 1 year of hotel or related experience required. High school diploma or equivalent required; college coursework in accounting or related fields helpful. Previous supervisory or lead experience preferred. Strong understanding of basic accounting principles. Must be proficient with Windows systems, spreadsheets, word processing, and hotel systems. Must be able to work independently with minimal supervision. Demonstrated ability to troubleshoot issues, resolve guest concerns, and respond to emergencies. Strong communication, decision-making, and problem-solving skills. Ability to stay calm, composed, and objective under pressure. Able to interpret and use financial information and basic arithmetic functions.

TITLE: Night Auditor DEPARTMENT: Front Office REPORTS TO: Operations Manager Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, snack area, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. ESSENTIAL RESPONSIBILITIES Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by leadership. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At G Lodging, our core values which provide a guide for our decisions are: Do the Right Thing: demonstrate empathy, honor and integrity in all that we do. Think We, not Me: Together as a team we reach new heights in our work and community. Be Your Best Self: We are engaged, move with purpose, and serve with enthusiasm. Think Like a Guest, Act Like an Owner: Anticipate the needs of our guests and value our properties. CORE COMPETENCIES Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associate, regardless of role which include: Integrity and Respect Communication Innovation Teamwork and Relationships Hospitality Job Excellence Requirements Education/Formal Training High School diploma or equivalent experience. Experience Previous hotel experience, preferred. Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled workstation under florescent lighting. Work inside 95%

Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: Responsibilities Consistently offer professional, friendly and engaging service Greet, check in and settle guest accounts while ensuring all service standards are followed Assist guests regarding hotel facilities in an informative and helpful way Respond to each Guest who approaches the Reception Desk Drive rate through up-selling room brands Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Proficiency in English (verbal and written), second language an asset Computer literate in Microsoft Window applications an asset Must be able to type 25 words per minute Must possess a professional presentation Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Demands This position requires: Frequent standing and walking throughout shift Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Required Education and Experience Previous customer related experience preferred Previous PMS experience an asset Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Full-time Description Night Auditor - 402150 Department: Rooms Reports To: Front Office Manager/Director of Front Office Operations FLSA: Non-Exempt The Night Auditor is responsible for balancing the revenue and expense transactions, handling the front desk duties during the overnight shift, and ensuring a smooth operation of the hotel during nighttime hours. The role also involves providing exceptional customer service to hotel guests. Essential Duties and Responsibilities: Perform nightly audit of hotel transactions, ensuring that all financials are accurately balanced. Check guests in and out, ensuring proper room assignments and handling guest requests efficiently. Handle all guest inquiries, providing information about the hotel, its services, and the local area. Prepare and distribute daily reports to the management team. Monitor the security of the hotel during the night, responding to any emergencies or disturbances. Process all financial transactions, including cash handling, credit card processing, and ensuring proper posting to guest accounts. Ensure proper communication with the next shift and management team, noting any issues or important information. Maintain the cleanliness and organization of the front desk area. Provide wake-up calls and perform other guest services as needed. Perform basic troubleshooting of hotel equipment and systems, escalating issues to the appropriate department as necessary. Qualifications: Education and Experience: High school diploma or equivalent required. Previous experience in a customer service role preferred. Experience in accounting or bookkeeping is a plus. Skills and Abilities: Strong attention to detail and ability to work with numbers. Excellent customer service and communication skills. Ability to work independently and make decisions with minimal supervision. Proficient in the use of computers and hotel management software. Ability to handle multiple tasks and work under pressure. Reasonable Accommodations: The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department. Requirements Physical Requirements: Ability to stand, walk, and remain in a stationary position for extended periods. Ability to lift, carry, push, or pull up to 20 pounds occasionally. Visual and auditory ability to operate office equipment, including computers and phones, and to respond to emergencies. Ability to perform repetitive motions, such as typing and writing. Work Environment: Work is performed in a hotel environment, primarily at the front desk. The position involves overnight shifts, including weekends and holidays.

Come join our team and the beautiful Home2 Suites! 11121 Fountain Lake Drive, Stafford, TX OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Roxanne! -Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT! -Medical, Dental and Vision Insurance -Critical Illness and Accident Insurances -Monthly and Referral Bonus -401k -Pet Insurance -Brand Travel Discounts JOB SUMMARY A Night Auditor is primarily responsible for auditing, balancing and reporting on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. QUALIFICATION STANDARDS · Audit, balance and report on all food and beverage outlets' (e.g. restaurants, lounges, banquets) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. · Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. · Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. · Prepare and input statistics and income journal sheets for preparation of daily reports. · Balance and close all bank ticket codes, daily. · Run night audit final after insuring all revenues are in balance nightly. · Perform the duties of a Front Desk Clerk including express checkouts. Education & Experience: · High School Education or equivalent experience. · Accounting background preferred, but not required. · Ability to operate Personal Computer, Cash Register and Calculator. · Ability to compile facts and figures. · Telephone and guest relations etiquette and skills. Physical requirements: · Ability to lift files/papers up to 5 lbs. 50% of time. May lift luggage up to 50 lbs. · Mobility - ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time. · Ability to bend, lift, and be standing or walking during entire shift Equal Opportunity Employer (M/F/D/V) View all jobs at this company

Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Also works as a front desk agent during shift as needed. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier. Run audit reports/journals. Make corrections and adjustments and handle all computer problems that might occur throughout their shift. Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs. Ensure all reports and back-up vouchers are complete and filed properly. Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll). Review and correct discrepancies in the Front Desk System. Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc. Basic mathematical skills and ability to operate a 10-key by touch. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to access and accurately input information using a moderately complex computer. Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling.

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

←Back to all jobs at Scenic Property Group Hilton Night Auditor (Part Time) Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status GUEST SERVICES AGENT (Night Audit) JOB DESCRIPTION DEPARTMENT: Guest Services REPORTS TO: Guest Services Manager STATUS: Non-exempt JOB SUMMARY The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: · College course work in related field helpful. · Experience in a hotel or a related field preferred. · High School diploma or equivalent required. · Computer experience required. · Customer Services experience preferred. Physical requirements: · Flexible and long hours sometimes required. · Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand during entire shift. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with Scenic Property Group Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with Scenic Property Group Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. · Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements · Greet and welcome all guests approaching the Front Desk in accordance with brand standards. · Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). · Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. · Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. · Review Front Office log and Trace File daily. · Answer inquires from guests regarding restaurants, transportation, entertainment, etc. · Follow all cash handling and credit policies. · Be aware of all rates, packages and special promotions. · Be familiar with all in-house groups. · Be aware of closed out and restricted dates. · Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. · Be familiar with hospitality terminology. · Have knowledge of emergency procedures and assist as needed. · Handle check-ins and checkouts in a friendly, efficient and courteous manner. · Use proper two-way radio etiquette at all times when communicating with other employees. · Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. · Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. · Balance and prepare individual paperwork for closing of shift according to hotel standards. · Maintain and market promotions and guest programs. · Maintain a clean work area. · Assist guests with safe deposit boxes. The Night Auditor is responsible for balancing daily financial transactions, ensuring the accuracy of guest accounts, and providing exceptional service during overnight shifts. This role combines front desk duties with basic accounting tasks to support smooth hotel operations. Key Responsibilities: Greet, check in, and assist late-arriving guests. Handle guest inquiries, requests, and complaints professionally. Post room charges, payments, and reconcile daily financial reports. Balance and close the day's accounts, preparing reports for management. Ensure lobby and front desk areas remain clean and secure. Monitor property security and respond to emergencies as needed. Prepare for the next day's operations, including setting up reservations and schedules. Shifts include: Weekdays/ Some weekends/ Holidays Hours: 10pm-6am. Please visit our careers page to see more job opportunities.

Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Full-time Description La Posada Hotel is seeking a detail-oriented Night Auditor to handle overnight operations, including auditing daily financial transactions and ensuring the safety and security of the property. If you are a self-starter with excellent organizational skills, this is the perfect opportunity for you. Where You Can Make an Impact: Reconcile daily financial transactions and prepare end-of-day reports. Handle guest check-ins, check-outs, and reservation requests during overnight hours. Address guest inquiries and resolve any issues promptly. Monitor property security and report any unusual activity. Prepare and distribute daily operational reports for management. Balance and audit room charges, food and beverage sales, and other revenue streams. Ensure compliance with all hotel policies and procedures. Perform light cleaning and maintenance tasks during the shift if needed. Maintain a friendly and professional demeanor while assisting guests. Collaborate with the morning team for a seamless shift transition. Requirements Education/Formal Training: High school diploma or equivalent required. Experience: 1+ year of experience in a hotel front desk or accounting role preferred. Knowledge/Skills: Proficiency in hotel management software and Microsoft Office and Microsoft Excel. Strong attention to detail and organizational skills. Ability to work independently and handle overnight shifts. Excellent problem-solving and guest service skills. Basic knowledge of financial auditing and reconciliation. Flexibility to adapt to various operational needs. Salary Description $13.00 Hourly

Job Description Front Desk Agent - Holiday Inn Express & Suites San Angelo, Texas Evening Shift: 3-11 PM Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Job Details TownePlace Suites Ft Worth Downtown - Fort Worth, TX Full-Time/Part-TimeDescription Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues. Prepares various audit worksheets as well as the Daily Flash Reports. Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives. Logs guest complaints into the Front Desk Communication or Log Book. Register guests into the hotel and checks guests out of the hotel. Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts. Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses. Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Handles confidential information, including guest records, with a high degree of integrity. Makes daily deposits (as applicable). Verifies room charges and rates; verifies register has appropriate starting cash. Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report. Submits reports to the corporate office as appropriate. Monitors room availability. Blocks rooms and handles guest requests. Performs and documents security walks on a regular basis. Has a thorough knowledge of emergency procedures and the implementation of procedures. Prepares continental breakfast on time; replenishes breakfast items as needed. Performs duties of a Guest Service Agent, including laundry functions as directed. May be required to make management decisions in the managers absence. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management

Supervisor: General Manager Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Run Audit reports per checklist. Process no-shows according to policy. Conduct security walks a minimum of 4 times per shift. Set up lobby coffee service, and breakfast if applicable. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

Full-time Description TITLE: Night Auditor DEPARTMENT: Front Office REPORTS TO: Front Office Manager Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, snack area, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. ESSENTIAL RESPONSIBILITIES · Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. · Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. · Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. · Balance and close all bank ticket codes, daily. · Run night audit final after insuring all revenues are in balance nightly. · Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. · Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. · Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. · Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. · Perform the duties of a Front Desk Clerk including express checkouts. OTHER RESPONSIBILITIES · All other duties as assigned, requested or deemed necessary by leadership. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At G Lodging, our core values which provide a guide for our decisions are: · Do the Right Thing : demonstrate empathy, honor and integrity in all that we do. · Think We, not Me: Together as a team we reach new heights in our work and community. · Be Your Best Self : We are engaged, move with purpose, and serve with enthusiasm. · Think Like a Guest, Act Like an Owner: Anticipate the needs of our guests and value our properties. CORE COMPETENCIES Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associate, regardless of role which include: · Integrity and Respect · Communication · Innovation · Teamwork and Relationships · Hospitality · Job Excellence Requirements POSITION QUALIFICATIONS Education/Formal Training High School diploma or equivalent experience. Experience Previous hotel experience, preferred. Accounting background preferred, but not required. Knowledge/Skills · Ability to operate personal computer, cash register and calculator. · Ability to compile facts and figures. · Telephone and guest relations etiquette and skills. · Moderate hearing required to communicate with guests. · Excellent vision required for viewing of CRT screen. · Excellent speech communication skills required to communicate with guests over the telephone. · Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, · Mobility - must be able to reach all areas of hotel to assist clients. · Prolonged standing. · Occasional carrying and lifting of files and office items up to 25 lbs. Environment · Prolonged standing at indoor, thermostatically climate-controlled workstation under florescent lighting. Work inside 95%

Balance room, restaurant, and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next-day operations. In addition, works as a front desk agent during shift as needed. Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet the hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to break down revenue, covers, server tips paid out, and settlements by type and cashier. Run audit reports/journals. Make corrections and adjustments and handle all computer problems that might occur throughout their shift. Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next-day operations. Perform other duties and responsibilities asked by the Controller. Ensure all reports and backup vouchers are complete and filed properly. Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. Accounting Clerk and or Controller. Review and correct discrepancies in the Front Desk System. Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next-day operations. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including the number of guests and room rate. Make an appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near misses property damage, or loss to supervisor/manager. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by the supervisor/manager. KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider an equivalent combination of acceptable education and experience providing the knowledge, skills, and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills, and abilities. High school diploma preferred. Prior hospitality experience is highly preferred, but not required. Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc. Basic mathematical skills and ability to operate a 10-key by touch. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions. Ability to access and accurately input information using a moderately complex computer. Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills. Hearing and visual ability to observe and detect signs of emergencies. PHYSICAL DEMANDS Ability to stand and move throughout the front office and continuously performs essential job functions. Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing, and smiling. EOE/M/F/Vet Disabilities 5 days out of the week 11am to 7am.