Night auditor jobs in San Diego, CA - 98 jobs

Property Description The Margaritaville Hotel San Diego Gaslamp Quarter (previously Hotel Solamar) is the brand's first city-center location on the West Coast, and seamlessly blends the excitement of a metropolitan oasis with the carefree feeling of the islands. Located in the heart of the Gaslamp Quarter, just blocks from Petco Park and the San Diego Convention Center, Margaritaville features 235 guest rooms as well as signature Margaritaville food and beverage concepts. LandShark Bar & Grill is our 3 meal restaurant with garage style doors opening to the corners of 6 th and J St. Serving guest favorites like the signature LandShark burger, fish sandwiches, tacos, and fresh salads, LandShark puts a contemporary twist on classic American beach fare. Coastal-inspired menus, live music, and views of downtown San Diego complete the breezy beach bar vibe. 5 o'Clock Somewhere, the largest downtown rooftop pool space with a hip lounge and dining area boasting live entertainment 5-7 days a week. The venue features 168 seats - 18 at the bar, and 150 seats with tables. On the poolside, there will be 42 pool chairs, including day beds and cabanas. Overview Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. Summary: Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued. Qualifications Prior cash handling experience necessary High school diploma or equivalent required 1-2 years of experience as a Night Auditor or in a similar role preferred Strong attention to detail and ability to multitask Excellent communication and problem-solving skills Read, write and speak English fluently Ability to work independently with minimal supervision Strong computer skills Ability to work flexible hours including overnights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $25.00 - USD $26.00 /Hr.

Job Description *PART-TIME AND FULL-TIME HOURS AVAILABLE* Night Audit Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Night Audit - Homewood Suites San Diego Hotel Circle Why Work at Homewood Suites San Diego Hotel Circle? Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area is a welcoming, team-driven workplace that balances efficiency with genuine hospitality. The positive, supportive environment makes it easy to thrive, with your co-curators and leaders who value collaboration. Located near top attractions like SeaWorld and Old Town, it's a great place to grow your hospitality career while being part of a dynamic, service-oriented team. About Us At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! DEPARTMENT: Front Office REPORTS TO: Front Office Manager STATUS: Non-Exempt- Part Time POSITION SUMMARY This is a highly visible role which has a direct impact on creating guest experience. Welcome and accommodates guests, visitors and staff in a warm and courteous manner. Oversee the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Providing quality guest service to all our guests and visitors. Perform all duties toward the goal of maximizing guest service. Greet guests who have made advance reservations and register them in an efficient and friendly manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Acquaint guests with services available in the area. Accurately following accounting procedures. Answers external and internal telephone calls taking and delivering messages as needed. Acts as the reservation attendant. Answer questions and give out accurate, helpful information. Run various end-of-day reports and reconcile information from various systems. Adhere to all department and Company policies and procedures. Ensure guest security by the proper handling of guest keys. Properly handle lost and found items. In the event of inclement weather, position is required to remain on sight and on duty until replaced. Perform other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Able to be alert and function during the night shift 11 PM to 7 AM. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Customer service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given. Hourly Rate Range: The hourly rate for this position ranges from $17.50 to $18.50, depending on experience and qualifications.

Part-time Description Our team is looking to add a motivated Part-Time Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to identify and correct potential security problems (locking doors after hours, etc) Ability to work alone and work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $23 - $23.75

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given. Hourly Rate Range: The hourly rate for this position ranges from $17.50 to $18.50, depending on experience and qualifications.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Vision insurance Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports. Compensation: $19.00 per hour Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job Description Office Industrial Investment Agent Would you like to learn how to build a focused career in commercial office and industrial investment real estate within a nationally recognized platform while earning rewarding commissions? Marcus & Millichap is expanding its Del Mar office and is looking for a driven real estate professional interested in developing deep expertise in office and industrial investment sales. This opportunity is designed for individuals who want to learn how commercial investors evaluate opportunities, make acquisition decisions, and grow portfolios over time. You will learn how to analyze income-producing assets, communicate effectively with owners and investors, and guide transactions with confidence in a performance-driven environment. You will work alongside experienced commercial professionals while gaining access to structured mentorship, market research, and advanced analytics. The focus is on building repeatable skills, disciplined habits, and long-term relationships that support sustainable growth in commercial investment sales. First year earning potential when hitting goals: $155,000+ Through hands-on exposure and guided development, you will learn how to interpret market data, uncover trends, manage transactions from initial strategy through closing, and collaborate with senior agents to gain practical insight into active deals. Added Value Access to CoStar and proprietary MNET research platforms Salesforce CRM with integrated deal and relationship management Lexis Nexis tools for ownership and market research Marketing and outreach tools to support investor communication Marcus and Millichap University training and certification programs Structured development path with defined benchmarks Ongoing coaching and mentorship from experienced commercial agents If you are ready to learn to grow in this niche and want to see what is possible, respond to this ad and connect with our team. Compensation: $155,000 yearly at plan Responsibilities: Drive business growth through proactive client outreach, including 60+ cold calls daily, meetings, and industry events. Provide expert guidance to clients in achieving their investment goals related to valuation, acquisitions, and dispositions. Conduct thorough property analyses, including Broker Opinions of Value (BOV), market comparisons, and research. Stay ahead of industry trends by continuously researching and understanding the local market. Market exclusive listings to a targeted group of qualified buyers, making your deals stand out. Build and grow relationships with clients and industry professionals to expand your network. Lead negotiations on exclusive listing agreements, Letters of Intent, and Purchase & Sale Agreements. Engage in top-tier training and professional development workshops to sharpen your skills and knowledge. Qualifications: Driven - We seek individuals who are competitive and ready to take on challenges head-on. High Capacity - The ability to think critically, adapt quickly, and solve problems is key to success in real estate. Coachable - A growth mindset is essential. If you're eager to learn and apply new skills, you're a great fit. Committed - We're looking for those who are dedicated to continuous improvement and long-term success. Effective Communicators - Clear communication is key, and we value all styles that effectively connect with clients. Motivated - A strong internal drive to achieve goals and push forward is essential for this opportunity. Urgent Mindset - Always thinking ahead and planning for growth, you're focused on the future. No license is required to start. We can help you obtain your license. A license is required to earn an income. About Company Marcus & Millichap Del Mar is a top-performing commercial real estate office, offering a fast-paced, professional environment for agents focused on building long-term success. With access to industry-leading tools, structured training, and daily mentorship from experienced advisors, this is a strong opportunity for both new and transitioning agents. Whether you're focused on investment sales, multifamily, retail, or net-leased properties, you'll be supported by a collaborative culture that values development, performance, and integrity. From the 5-month agent development program to ongoing coaching, you'll gain the skills, systems, and confidence to grow your business the right way. Backed by a national platform and a respected brand, Marcus & Millichap Del Mar is where driven agents come to thrive. Who you work with matters-and here, you're surrounded by professionals who are committed to your success.

Job Description As a Front Desk Agent at Ramada Suites San Diego, you will be the first point of contact for guests, providing them with a warm welcome, efficient check-in/check-out services, and assisting them throughout their stay. Your role is vital in ensuring an excellent guest experience by delivering high-quality customer service and maintaining a positive, friendly attitude at all times. Key Responsibilities: Guest Services: Greet and welcome guests upon arrival. Handle check-in and check-out processes efficiently and professionally. Respond to guest inquiries, concerns, and requests in a timely and courteous manner. Provide guests with information about hotel services, local attractions, and dining options. Manage guest reservations, ensuring accurate information and availability. Administrative Duties: Process payments and maintain accurate records using the hotel's property management system. Answer phone calls, direct them as needed, and handle reservation inquiries. Maintain an organized and clean front desk area. Coordinate with housekeeping and maintenance staff to meet guest requests. Problem-Solving: Address and resolve guest complaints or issues, escalating to management when necessary. Act as a liaison between guests and hotel staff to ensure smooth communication and problem resolution. Security and Safety: Monitor security and report any suspicious activity or safety concerns. Ensure compliance with hotel policies, procedures, and brand standards. Requirements: High school diploma or equivalent. Previous hotel front desk or customer service experience is preferred but not required. Strong communication and interpersonal skills. Proficiency with computers and hotel property management systems (experience with Hilton's PEP system is a plus). Ability to multitask, stay organized, and handle stressful situations calmly. A friendly and positive demeanor, with a commitment to excellent guest service. Flexibility to work various shifts, including weekends, holidays, and nights. Benefits: Health, dental, and vision insurance (full-time employees). Paid time off and holiday pay. Employee discounts on hotel stays at Hilton-branded properties. Opportunities for professional development and career advancement within the company.

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Responsible for multi tasking which includes market and valet services. Both are additional ways to make tips. Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job Description$200.00 Hiring bonus. We offer competitive benefits including Medical, Dental, Vision, Life and 401k with company match. The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Guest Experience Representatives are responsible for providing excellent customer service to Snapdragon Stadium's guests. This is a part-time, hourly position his role will pay an hourly rate of $19.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 10, 2026. About the Venue Snapdragon Stadium is a 35,000-seat multipurpose venue that serves as the home for San Diego State University football, San Diego Wave FC (NWSL soccer), San Diego Legion (MLR rugby), San Diego Football Club (MLS Soccer), major concerts and festivals, professional sports, motorsports, international soccer, high school sports, entertainment events and private special events. Responsibilities * Provide excellent customer service for guest attending events at Snapdragon Stadium. * Handle lost and found during events. * Recognize potential hazards and observe appropriate precautions with guest. * Scan and check for valid tickets at premium VIP entrances. * Receive and quickly act upon request or complaints from guest. * Monitor all public areas to ensure they meet cleanliness standards. * Be familiar with Snapdragon Stadium to answer stadium questions and provide accurate directions. * Project a friendly, approachable, and professional attitude during your shift. * Direct guest to their ticketed seat or appropriate seating sections. * Keep aisles and stairs clear of guests. * Monitor seating area for guests who may not be in the correct area and ask to verify tickets. * Provide location specific direction for guests using elevators. * Performs other duties as assigned. Qualifications * A minimum education level of High School Diploma or its equivalent. * Previous experience in a customer service role preferred. * Must be comfortable standing or remain in a stationary position for long periods of time. * Excellent customer service skills required, must display a positive and energetic attitude. * Available to work nights, weekends, holidays, events as scheduled. * Strong interpersonal and communication skills. * Professional image and demeanor. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Record, process, and analyze the day's closing figures. Complete all required reports and ensure that the day's credit transactions are all in balance. Attend to guests' needs, including, but not limited to, registration, checkout, cashiering, and making guest wake up calls. ESSENTIAL FUNCTIONS * Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. * Ensure all security protocols are followed as well as departmental and company procedures. * Promote the MARRIOTT BONVOY Program and provide recognition and benefits to all present members. * Knowledgeable of the MARRIOTT BONVOY Program and their benefits. * Answer all calls within three rings and correctly transfer all calls to appropriate departments. * Be accountable for all daily activities. * Knowledgeable of all special promotions for all hotel outlets. * Knowledgeable of all special hotel accommodation promotions and packages. * Recognition of repeat guests and familiarization of corporate accounts. * Correctly handling cash transactions and balancing a cash drawer to the given amount. * Offering upgrades to coastal, club rooms, and suites when available. * Assisting in the Marketplace for sale of merchandise, food and beverage and Starbucks coffee drinks. * Informing and selling attraction tickets and referring guests to activities desk. (ERIN-I would delete this line) better to say - referring guests to activities desk for purchase of attraction tickets, available Concierge hours. * Maintain Link and Lobby cleanliness and organization. * Correctly processing all check outs by ensuring all billing set up and guest folios paid. * Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. * Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. * Ensure all wake up calls are made in a timely fashion, properly using guest names. * Following up with security when wake up calls go unanswered, to insure guest safety/convenience. * Correctly maintain security of MOD keys * Maintaining all nightly reports, including MOD reports in the mornings to inform day hotel management of overnight activities/incidents. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: * Assist concierge in handling mail and facsimiles and providing guest with information regarding resort facilities and local attractions. * Book reservations for those guests who approach the Front Desk or call during off peak hours when central reservations center is unavailable. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computational ability. * Must possess basic computer skills. * General knowledge of the city where resort is located and its attractions. * Extensive knowledge of the resort, its services and facilities. * Proficient in Microsoft Word and Excel, as well as 10 key by touch. * First Aid/AED/CPR certified * Ability to assist/direct hotel guests and/or emergency personnel in case of an emergency. Physical Demands * Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems. * Must be able to work overnight shifts. * Must be able to stand for periods of up to 4 hours in length and a total of eight hours a day. * Must be able to exert well-paced ability to reach other departments of the resort on a timely basis. * Must be able to exert well-paced ability in limited space. * Must be able to lift up to 30 lbs. occasionally. * Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. * Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. * Ability to spend extended lengths of time viewing a computer screen. * Vision occurs continuously with the most common visual functions being those of near vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment. * Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

Record, process, and analyze the day's closing figures. Complete all required reports and ensure that the day's credit transactions are all in balance. Attend to guests' needs, including, but not limited to, registration, checkout, cashiering, and making guest wake up calls. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Ensure all security protocols are followed as well as departmental and company procedures. Promote the MARRIOTT BONVOY Program and provide recognition and benefits to all present members. Knowledgeable of the MARRIOTT BONVOY Program and their benefits. Answer all calls within three rings and correctly transfer all calls to appropriate departments. Be accountable for all daily activities. Knowledgeable of all special promotions for all hotel outlets. Knowledgeable of all special hotel accommodation promotions and packages. Recognition of repeat guests and familiarization of corporate accounts. Correctly handling cash transactions and balancing a cash drawer to the given amount. Offering upgrades to coastal, club rooms, and suites when available. Assisting in the Marketplace for sale of merchandise, food and beverage and Starbucks coffee drinks. Informing and selling attraction tickets and referring guests to activities desk. (ERIN-I would delete this line) better to say - referring guests to activities desk for purchase of attraction tickets, available Concierge hours. Maintain Link and Lobby cleanliness and organization. Correctly processing all check outs by ensuring all billing set up and guest folios paid. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Ensure all wake up calls are made in a timely fashion, properly using guest names. Following up with security when wake up calls go unanswered, to insure guest safety/convenience. Correctly maintain security of MOD keys Maintaining all nightly reports, including MOD reports in the mornings to inform day hotel management of overnight activities/incidents. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist concierge in handling mail and facsimiles and providing guest with information regarding resort facilities and local attractions. Book reservations for those guests who approach the Front Desk or call during off peak hours when central reservations center is unavailable. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where resort is located and its attractions. Extensive knowledge of the resort, its services and facilities. Proficient in Microsoft Word and Excel, as well as 10 key by touch. First Aid/AED/CPR certified Ability to assist/direct hotel guests and/or emergency personnel in case of an emergency. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems. Must be able to work overnight shifts. Must be able to stand for periods of up to 4 hours in length and a total of eight hours a day. Must be able to exert well-paced ability to reach other departments of the resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 30 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Qualifications QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position and accounting. Licenses or Certificates First Aid/CPR/AED certified Grooming All employees must maintain a neat, clean and well-groomed appearance per Westin/Solea Carlsbad's standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P. , the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Solea Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa's owner or operator.

The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Compensation: $17.50 per hour Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $17.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are currently seeking a courteous and highly motivated Front Desk Agent to become a key member of our hotel team. As a Front Desk Agent at the Fairfield by Marriott San Marcos, you will be responsible for providing exceptional customer service to our guests during their stay. Full time 4-5 shifts per week. M ust have Holiday and Weekend availability. Your role includes: Responsibilities: Greet and check-in guests with a friendly and professional demeanor. Assist guests with check-out, billing, and any inquiries or requests they may have. Handle reservations and room assignments efficiently. Provide information about hotel services, amenities, and local attractions. Answer incoming phone calls and direct them to the appropriate department. Address guest concerns and resolve issues promptly and effectively. Maintain a neat and organized front desk area. Collaborate with other hotel departments to ensure a seamless guest experience. Qualifications: Excellent interpersonal and communication skills. Prior experience in the hotel or hospitality industry is a plus but not required. Ability to multitask and work effectively in a fast-paced environment. Professional appearance and a customer-focused attitude. Strong problem-solving skills and the ability to remain calm under pressure. Availability to work flexible hours, including weekends and holidays. Benefits: Competitive wage. Medical/Dental Benefits Opportunities for career growth within the Marriott family. Training and development programs. Employee discounts on accommodations within the Marriott network. A supportive and inclusive team environment. How to Apply: If you are dedicated to providing exceptional guest service and thrive in a dynamic and customer-focused environment, we encourage you to apply for the Front Desk Agent position at the Fairfield by Marriott San Marcos. The Fairfield by Marriott San Marcos is an equal opportunity employer, and we welcome applicants from diverse backgrounds and experiences.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Essential Duties and Responsibilities The following and other duties may be assigned as necessary: Greet and welcome guests, ensuring a warm and professional first impression that aligns with the Jamul Casino Resort's hospitality standards Manage the full guest registration process, including handling reservations, confirming stays, and collecting necessary guest information such as contact details and length of stay. Seamlessly execute all check-in and check-out procedures while maintaining accuracy and efficiency to minimize wait times and enhance the guest experience. Proactively assist with creating a memorable stay for our guests by providing detailed information on available rooms, rates, amenities, and local attractions. Verify payment methods, process credit card authorizations, and ensure accuracy in guest billing and tracking records. Address guest inquiries, complaints, and issues in a prompt, courteous, and professional manner, ensuring timely resolution and guest satisfaction. Collaborate with housekeeping and other departments to ensure all rooms are clean, well-maintained, and ready to meet the needs of each guest. Coordinate group reservations, VIP services, and personalized arrangements for special events or occasions, ensuring a seamless experience for our guests. Actively upsell hotel amenities, such as dining options and spa services, to enhance the guest experience. Maintain accurate records of bookings, reservations, and payments using the property's management systems. Approach problem-solving with a proactive mindset, anticipating potential challenges, and addressing issues after they affect the guest experience. Stay readily available and approachable to all guests, fostering a welcoming and supportive environment throughout their stay. Communicate effectively with guests, team members, and managers, confidently responding to questions and offering solutions that reflect the resort's commitment to excellence. Adhere to our AAA standards and follow them during each interaction consistently. Think outside the box to wow our guests with thoughtful and anticipatory gestures. Adheres to all grooming standards as outlined by leadership Participate in trainings to develop self Requirements / Qualifications / Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years' experience as a Hotel Front Desk Agent 1+ years' experience in guest service Experience with Property Management Systems (PMS) such as Infor HMS, SRH preferred Must have excellent verbal and written communication skills. Proficient in handling cash, credit card transactions, and maintaining accurate financial records. Strong organizational skills with attention to detail in managing guest information, reservations, and payments. Familiarity with basic computer skills, including proficiency in MS Office (Word, Excel) Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. High school diploma or equivalent Must be able to acquire and maintain an appropriate gaming license.