Night auditor jobs in San Rafael, CA - 200 jobs

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Part Time , Saturday and Sundays only. Compensation: $21- $23 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

The Night Auditor at The Sheraton Palo Alto is responsible for providing guest-focused hospitality services, serving as a night shift resource for customer service, and ensuring the security and safety of all hotel guests. The Night Audit will promote hotel services and anticipate guest needs to promote higher guest satisfaction. The ideal candidate will have 2-5 years of prior customer service and hospitality experience, as well as a professional attitude and strong communication skills. Compensation & Benefits The Night Auditor at The Sheraton Palo Alto will receive an hourly wage of $25 per hour, paid bi-weekly. In addition, employee benefits may include vacation days, health insurance, and paid time off. Responsibilities Greet guests upon arrival and check them in/out of the hotel Answer guest inquiries and resolve problems with tact and diplomacy Prepare guest room bill accurately and balance to accounts receivable Complete opening and closing shift duties, and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Respond appropriately to guest complaints. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Process low daily revenue reports Ensure the security of all hotel guests through careful monitoring of entrances and exits Provide exceptional customer service at all times Perform other duties as assigned Requirements 2-5 years customer service/hospitality experience Understand hotel operations, methods, procedures, and standards Ability to multi-task and prioritize Excellent communication skills Must be available to work nights, weekends, and holidays Must be able to work in a fast-paced environment Possess computer knowledge such as typing, composing e-mails, using Microsoft Office, Outlook and knowing how to use search engines. Skills Strong English business communication skills both verbal and written. Strong interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc. Have the skill to manage multiple tasks at a time, maintain focus and structure, and know how to prioritize. Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction and or skill to communicate any guest/associate conflict with management PHYSICAL REQUIREMENTS Prolonged standing/walking for 8+ hours Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 200 lbs. BUSINESS ATTIRE To present a professional and business image to guests, associates and public we ask that all associates follow PHM's dress and grooming standards available in the PHM Handbook on page 16. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming. PREFERRED QUALIFICATIONS Degree/Certifications in Business Management or Hospitality Bilingual or Multilingual Prior hotel experience Emotional Intelligence Training EEOC Statement At The Sheraton Palo Alto, we value diversity and are committed to creating an inclusive and equitable environment for all. We are proud to be an equal opportunity employer and encourage all applicants from diverse backgrounds to apply.

The Night Auditor at The Sheraton Palo Alto is responsible for providing guest-focused hospitality services, serving as a night shift resource for customer service, and ensuring the security and safety of all hotel guests. The Night Audit will promote hotel services and anticipate guest needs to promote higher guest satisfaction. The ideal candidate will have 2-5 years of prior customer service and hospitality experience, as well as a professional attitude and strong communication skills. Compensation & Benefits The Night Auditor at The Sheraton Palo Alto will receive an hourly wage of $25 per hour, paid bi-weekly. In addition, employee benefits may include vacation days, health insurance, and paid time off. Responsibilities Greet guests upon arrival and check them in/out of the hotel Answer guest inquiries and resolve problems with tact and diplomacy Prepare guest room bill accurately and balance to accounts receivable Complete opening and closing shift duties, and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Respond appropriately to guest complaints. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Process low daily revenue reports Ensure the security of all hotel guests through careful monitoring of entrances and exits Provide exceptional customer service at all times Perform other duties as assigned Requirements 2-5 years customer service/hospitality experience Understand hotel operations, methods, procedures, and standards Ability to multi-task and prioritize Excellent communication skills Must be available to work nights, weekends, and holidays Must be able to work in a fast-paced environment Possess computer knowledge such as typing, composing e-mails, using Microsoft Office, Outlook and knowing how to use search engines. Skills Strong English business communication skills both verbal and written. Strong interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc. Have the skill to manage multiple tasks at a time, maintain focus and structure, and know how to prioritize. Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction and or skill to communicate any guest/associate conflict with management PHYSICAL REQUIREMENTS Prolonged standing/walking for 8+ hours Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 200 lbs. BUSINESS ATTIRE To present a professional and business image to guests, associates and public we ask that all associates follow PHM's dress and grooming standards available in the PHM Handbook on page 16. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming. PREFERRED QUALIFICATIONS Degree/Certifications in Business Management or Hospitality Bilingual or Multilingual Prior hotel experience Emotional Intelligence Training EEOC Statement At The Sheraton Palo Alto, we value diversity and are committed to creating an inclusive and equitable environment for all. We are proud to be an equal opportunity employer and encourage all applicants from diverse backgrounds to apply.

Starting Rate $25.00 What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job Description Night Audit Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. DUTIES AND RESPONSIBILITIES: completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus! About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: * Designed by Nature work environment. * Health & Wellness- Competitive Medical, Dental & Vision, and EAP program * Retirement Planning * Paid Personal Days * Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! * SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. * Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! About us... Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. $29.00 SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. SH Hotels & Resorts is an Equal Opportunity Employer

Job DescriptionSalary: $19 Job Title: Night Auditor Hotel/Department: Front Desk Operations Reports to: Hotel Operations Manager Job Overview: Responsible for the auditing of all charges and postings, correcting work as required. The Night Auditor reconciles daily activity and closes all accounts in preparation for the new day. All information will be processed and formatted into daily reports and distributed as the Morning Reports. Check-in/check-out hotel guests courteously and efficiently: process all payments according to hotel requirements. Provide information and assistance to guests and visitors. Job Responsibilities: Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of: All hotel features/services, hours of operation. All room types, numbers, layout, dcor, appointments, and location. All room rates, special packages, and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled daily group activities. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including but not limited to the front desk, lobby, breakfast area, and exterior of the property. Pick up, count and maintain bank. Secure bank at all times. Read the log book daily and record all pertinent information in the log book. Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas. Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety. Fulfills guests needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed. Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed. Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt. Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation. Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork. Maintains front desk area in a clean and orderly fashion. Possesses and maintains thorough knowledge of hotel and areas attractions. Completes all necessary paperwork; maintains files and records. Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing. Performs other duties as assigned by manager. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: Stand for long periods of time. Calculate figures and amounts. Understand and respond to a diverse population. *This list is not finalized. Management reserves the right to add to or deduct from this list at any time without prior notice.

Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: Night Auditor is responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the Night Auditor is responsible for creating accounting and managerial reports and prepares for the next day's business activities. ESSENTIAL JOB RESPONSIBILITIES Responsible for the front desk operation during the overnight shift (yypically 11pm-7am) Handle and follow through on all guest requests daily from 11:00pm until 7:00am Maintain a friendly and warm demeanor at all times. Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks Initiate and complete the End of Day process Run all reports as required for Food and Beverage audit Complete the Night Audit checklist for computer procedures daily Balance the day's work (i.e movie revenue, telephone, postings, valet, laundry, server's, and desk agent's paperwork etc.) Maintain cashiering responsibilities as per Front Office procedures Maintain Front Office computer system operation according to hotel standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of b Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates Prepare and distribute the Daily Flash Report as needed. REQUIRED QUALIFICATIONS At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems, company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests. Must maintain composure and objectivity under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************

Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: Night Auditor is responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the Night Auditor is responsible for creating accounting and managerial reports and prepares for the next day's business activities. ESSENTIAL JOB RESPONSIBILITIES Responsible for the front desk operation during the overnight shift (yypically 11pm-7am) Handle and follow through on all guest requests daily from 11:00pm until 7:00am Maintain a friendly and warm demeanor at all times. Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks Initiate and complete the End of Day process Run all reports as required for Food and Beverage audit Complete the Night Audit checklist for computer procedures daily Balance the day's work (i.e movie revenue, telephone, postings, valet, laundry, server's, and desk agent's paperwork etc.) Maintain cashiering responsibilities as per Front Office procedures Maintain Front Office computer system operation according to hotel standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of b Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates Prepare and distribute the Daily Flash Report as needed. REQUIRED QUALIFICATIONS At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems, company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests. Must maintain composure and objectivity under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************

Supervisor: General Manager Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Run Audit reports per checklist. Process no-shows according to policy. Conduct security walks a minimum of 4 times per shift. Set up lobby coffee service, and breakfast if applicable. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

NIGHT AUDITOR Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: Night Auditor is responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the Night Auditor is responsible for creating accounting and managerial reports and prepares for the next day's business activities. ESSENTIAL JOB RESPONSIBILITIES Responsible for the front desk operation during the overnight shift (yypically 11pm-7am) Handle and follow through on all guest requests daily from 11:00pm until 7:00am Maintain a friendly and warm demeanor at all times. Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks Initiate and complete the End of Day process Run all reports as required for Food and Beverage audit Complete the Night Audit checklist for computer procedures daily Balance the day's work (i.e movie revenue, telephone, postings, valet, laundry, server's, and desk agent's paperwork etc.) Maintain cashiering responsibilities as per Front Office procedures Maintain Front Office computer system operation according to hotel standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of b Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates Prepare and distribute the Daily Flash Report as needed. REQUIRED QUALIFICATIONS At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems, company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests. Must maintain composure and objectivity under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************

***Prior Hospitality experience is PREFERRED*** We have immediate openings for experienced Night Auditors. Prior Best Western or Visual Matrix experience a plus! Must be able to work AM, PM, and Night shifts with weekends and holidays. Job Purpose: To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor, or telephone by hand or machine. Date-stamp, sort, and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax, and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation, or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. Other duties as assigned. Job Skills: Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Communicate well with many different kinds of people. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Job Qualifications: Education: HS Diploma or equivalent. Experience: Minimum 3 months hospitality, general office, accounts receivable, or customer service experience. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability, or protected veteran status.

Job Description We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation Rate: $17.50 to $19.00 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Step into the night's spotlight as a Part Time Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment. Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records. Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information. Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review. Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures. Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel. The starting pay rate for this position is $24.00 per hour. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications Minimum 1-year experience as a Night Auditor, or similar role Experience at a luxury hospitality property preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As the Hotel Night Audit, you will be responsible for overseeing the hotel's overnight operations, ensuring guest satisfaction, and being the lead on night staff. Your role is crucial in maintaining the safety, security, and smooth functioning of the hotel during the night shift. Key Responsibilities: Night Operations: Oversee all hotel operations during the overnight shift. Ensure a smooth and efficient check-in and check-out process for late arrivals and early departures. Monitor the lobby and public areas to maintain cleanliness and order. Guest Services: Address and resolve guest inquiries, requests, and complaints promptly and professionally. Ensure a high level of customer service and guest satisfaction throughout the night. Assist guests with special requests and provide information about the hotel and local area. Safety and Security: Ensure the safety and security of guests, staff, and the hotel property during the night. Conduct regular patrols and inspections of the property. Respond to emergencies and coordinate with local authorities if necessary. Administrative Duties: Complete nightly reports and documentation, including daily financial reconciliation. Manage cash handling and ensure accurate record-keeping. Prepare and distribute shift handover reports for the morning staff. Operational Support: Coordinate with management to address any urgent repairs or issues. Ensure that housekeeping tasks are completed efficiently and rooms are ready for new arrivals. Assist with inventory management and ordering of supplies as needed. Qualifications: Proven experience in a supervisory role within the hospitality industry, preferably in a boutique or luxury hotel. Strong leadership and team management skills. Excellent customer service and communication skills. Ability to handle stressful situations with professionalism and poise. Detail-oriented with strong organizational skills. Proficient in hotel management software and Microsoft Office Suite. Flexible with working hours, specifically overnight shifts, including weekends and holidays. Education & Experience: Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, not required. 2+ years of experience working overnight preferred Work conditions: Must work on-site on property. Essential physical requirements, such as climbing, standing, stooping, or typing. Physical effort/lifting, medium - up to 50 pounds. Must be able to work weekends, nights, and/or be on-call as a regular part of the job. The hourly wage ranges the employer reasonable expects to pay for the position: $24-$25 per hour, depending on experience Requirements:

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Step into the night's spotlight as a Part Time Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment. Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records. Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information. Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review. Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures. Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel. The starting pay rate for this position is $24.00 per hour. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications Minimum 1-year experience as a Night Auditor, or similar role Experience at a luxury hospitality property preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!!!

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

NIGHT AUDITOR Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: Night Auditor is responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the Night Auditor is responsible for creating accounting and managerial reports and prepares for the next day's business activities. ESSENTIAL JOB RESPONSIBILITIES Responsible for the front desk operation during the overnight shift (yypically 11pm-7am) Handle and follow through on all guest requests daily from 11:00pm until 7:00am Maintain a friendly and warm demeanor at all times. Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks Initiate and complete the End of Day process Run all reports as required for Food and Beverage audit Complete the Night Audit checklist for computer procedures daily Balance the day's work (i.e movie revenue, telephone, postings, valet, laundry, server's, and desk agent's paperwork etc.) Maintain cashiering responsibilities as per Front Office procedures Maintain Front Office computer system operation according to hotel standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of b Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates Prepare and distribute the Daily Flash Report as needed. REQUIRED QUALIFICATIONS At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems, company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests. Must maintain composure and objectivity under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************