Night auditor jobs in Santa Barbara, CA - 23 jobs

Opened in February 2023 in charming Los Olivos, The Inn at Mattei's Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei's Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast's land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses. For more information: auberge.com/matteis-tavern Connect with The Inn at Mattei's Tavern on Instagram and Facebook at @matteistavernauberge. Job Description Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment. Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records. Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information. Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review. Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures. Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel. $24.40/hour based on experience Qualifications Minimum 1-year experience as a Night Auditor, or similar role Experience at a luxury hospitality property preferred. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Essential Functions and Responsibilities of the job include but are not limited to: Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests. Communicate effectively with guests and fellow team members. Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied. Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out. Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing DKN's reservation guidelines. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. Control and balance cash and credit transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel policy. Run night audit final after insuring all revenues are in balance nightly. Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel. Deliver DKN's "Home Away From Home" experience Perform other duties as assigned, requested or deemed necessary by management. *Management retains the discretion to add or change the duties of the position at any time. * Supervisory Responsibility: None Independent Judgment Used: Only within the guidelines established by management and to the extent of operating within the Company policies and procedures. Working Conditions/Environment: Front desk/lobby area. Access to entire interior and exterior of property. Qualifications Knowledge/Education/Experience: Minimum of two (2) years hotel front desk experience preferred. Knowledge of hotel front desk operations and procedures. Skills/Abilities/Other Requirements: English speaking. Good customer service, communication skills (written and verbal) and attention to detail. Ability to prioritize, organize and make good judgments. Basic accounting procedures, typing, cash register and computer skills. Dependable. Physical Requirements: Standing for long periods of time. Walking indoors, outdoors, up and down stairs, sitting. Frequently bending, stooping, twisting, reaching, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 20 lbs. Additional Comments: Must be aware of the importance of safety and security. Endeavor to be conscious of safety and security at all times. Living the DKN Values' behaviors Friendly and courteous to guests and fellow team members at all times.

Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout, cashiering, and making guest wake up calls. ESSENTIAL RESPONSIBILITIES Acts as the MOD during the night-time hours. Greets and welcomes guests upon arrival. Performs guest registration and check out procedures. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Handle all guest inquiries and requests courteously and professionally. Perform all audit procedures daily as set forth by the hotel and company. Complete Daily Report, Comp Reports including F&B as well as Rooms, Pace Reports, and any other reporting that is assigned. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. Prepare the front office for the AM Shift and reset days business. Maintain all nightly reports to inform day hotel management of overnight activities/incidents. Act as PBX operator during the audit shift. Transmits and receives messages using equipment such as telephone, fax, and switchboard. Ensure all wake up calls are made in a timely fashion, properly using guest names. Ability to assist/direct hotel guests and/or emergency personnel in case of an emergency. Post charges such as room, food, liquor, or telephone by hand or machine. Make restaurant, transportation, or entertainment reservations for guests. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. Accounting experience preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

**Additional Information** Day shift, Open Availability, Opera experience preferred **Job Number** 26208680 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Bacara Santa Barbara, 8301 Hollister Ave, Santa Barbara, California, United States, 93117VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $29.00-$29.00 per hour **POSITION SUMMARY** Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. This is a full time position. Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Attend department meeting once a month. Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring High school diploma or general education degree (GED) required. Previous experience in a Front Desk or customer-facing role is preferred. Knowledgeable of immediate area, services, attractions, and events. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count. The hourly pay range for this role is $17.00 to $19.00 This range is only applicable for jobs to be performed in Santa Barbara, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. You can apply for this role through the link below (or through internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Opened in February 2023 in charming Los Olivos, The Inn at Mattei's Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei's Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast's land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses. For more information: auberge.com/matteis-tavern Connect with The Inn at Mattei's Tavern on Instagram and Facebook at @matteistavernauberge. Job Description Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment. Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records. Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information. Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review. Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures. Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel. $24.40/hour based on experience Qualifications Minimum 1-year experience as a Night Auditor, or similar role Experience at a luxury hospitality property preferred. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience. ABOUT PALIHOUSE SANTA BARBARA: Palihouse Santa Barbara is an enchanting coastal retreat nestled within the vibrant historic Presidio Neighborhood of downtown Santa Barbara. With 24 meticulously designed guest rooms and suites set amidst a serene Mediterranean courtyard and pool, this beautiful hotel beckons the most discerning travelers seeking an authentic and intimate experience. If you're passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at Palihouse Santa Barbara! THE TASK AT HAND: Taking care of guests, from leading the check-in/check-out process, to billing, confirming contact information, and fielding questions throughout a hotel stay Being a savvy guide that's ready to share a wealth of information on the hotel, amenities, and neighborhood. Communicating in a friendly, positive way to create a warm environment amongst colleagues and a great experience for guests. Building memorable relationships with hotel guests in line with our service standards Bringing personality and clarity to the registration process and guest arrivals as well as check-out, listening to guest feedback, and settling folios. Fielding phone calls, emails, and other guest inquiries in a timely, friendly, and trusty manner. Inputting guest information and payments into hotel software systems, such as Opera. Collaborating with the sales and operations teams to ensure a smooth experience for all guests. Proactively identifying guest needs and finding ways to surprise and delight patrons so they become repeat customers. Maintaining a keen eye for detail, whether it be a book out of place or a guest that needs assistance. Politely enforcing established policies and procedures. Effectively communicating guest requests or issues to the Front Desk Manager, Housekeeping, or Engineering, Conducting walkthroughs for safety, security, and overall cleanliness. Performing safety duties and adhering to predetermined protocols in the event of an emergency situation. Lending a hand as required by other departments to ensure a safe, smooth operation that's enjoyable for guests and fellow coworkers. WHAT WE'RE LOOKING FOR: Must possess a positive attitude. Must be energetic and outgoing. Must be service oriented. Must be a team player. Must be able to multi-task. Must possess excellent interpersonal, analytical, and organizational skills. Must have knowledge of basic arithmetic. Must have the ability to input data and access information on the computer. Must be able to work a flexible schedule and shifts - weekends & holidays as needed. Flexible schedule- must be available to work a variety of shifts. Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting. Fluency in English both verbally and non-verbally. Provide legible communication and directions. Ability to input and access information in the property management system/computers/point of sales system. Ability to perform job functions with attention to detail, speed and accuracy. Ability to prioritize and organize. Be a clear thinker, remaining calm and resolving problems using good judgment. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent hotel data. Must be able to stand for long periods of time. Must be able to push, pull or lift up to 25 lbs. Requires mobility and prolonged standing, walking, bending and lifting up to 30 lbs. Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting. WHAT'S IN IT FOR YOU: A competitive compensation package including medical, dental, vision, and life insurance. 401(k) retirement plan (future you will love this one!) Paid time off, holiday pay, and sick pay when you're under the weather. Career advancement in an organization committed to helping star employees thrive. There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities. Professional development that sets you up for success across multiple hospitality career paths. A collaborative work environment where your creative ideas can come to fruition. Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!) Hands-on training with a nimble team. Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. Privacy Notice: For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at ******************* and ******************** to view the notice. For more information, visit ******************* or follow @palisociety For more information, visit lepetitpali.com or follow @lepetitpali For more information, visit ******************** or follow @arrivehotels We are an E-Verify Employer/Somos un empleador de E-Verify.

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Job DescriptionDescription: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. JOB RESPONSIBILITIES: Welcome arriving guests and complete established check-in procedures daily to ensure that guests are fully satisfied Facilitate guest departures daily by following established procedures to close guest accounts and determine future room availability Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures to present the guest with accurate hotel charges upon check-out. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing hotel's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests Maintain good guest relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses in person and on the phone. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service. Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests to ensure the information is received by guests in a timely manner. Contribute to and maintain established information and communication sources such as department and front desk log books to enhance department communications and operations. Aid other team members and departments to contribute to the best overall performance of the department and hotel. SKILLS AND EDUCATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required Cheerful and courteous demeanor always, while providing personalized service to hotel guests Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Familiar with hotel systems and operations, and can enter in information accurately Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. Works well under pressure, dealing with many arrivals and departures within a short period of time. Outside --of-the-box thinker who takes initiative to creatively solve problems. QUALIFICATIONS: Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above. Requirements:

Department: Guest Experience Reports To: Guest Experience Manager The Guest Experience Agent serves as the primary "voice" of El Encanto. This role is responsible for directing all incoming and outgoing telecommunications, managing guest requests. The ideal candidate is a professional communicator who can multitask in a high-pressure environment. Key Responsibilities Pre-Arrival Engagement Multi-Channel Communication: Initiate contact with upcoming guests via email, phone, and SMS to establish a personal connection. Stay Personalization: Identify the purpose of the visit (anniversary, business, leisure) and gather preferences regarding room location, allergies, or special interests. Logistical Support: Coordinate transportation, dinner reservations, and local recommendations prior to the guest's arrival. The Welcome Experience Curated Amenities: Oversee the selection and delivery of welcome amenities, ensuring they align with the guest's profile and preferences. Personalized Correspondence: Handwrite welcome cards for SG1, SG2, SG3 and arriving guests to provide a warm, tactile touch to their arrival. Arrival Orchestration: Work closely with the Front Desk and Valet teams to ensure the welcome experience is fluid, personalized, and efficient. Alice Management Centralized Tracking: Act as the primary administrator for ALICE software, logging and dispatching all guest requests in real-time. Inter-Departmental Liaison: In-Room Dining: Coordinate the timing of food and beverage deliveries to match guest schedules. Guest Requests: All incoming requests (Housekeeping, Maintenance, Room Service, etc.) must be entered into the system immediately upon receipt. This allows us to track response times and ensure no request is overlooked. Glitches & Feedback: When a guest shares a negative experience or a service failure occurs, please document the full details in the "Glitches" log. This information is critical for escalating issues to management and preventing recurrence. Real-Time Resolution: Monitor the ALICE dashboard to ensure no guest request exceeds established response time benchmarks. On-Property Guest Relations Point of Contact: Serve as the go-to resource for guests during their stay, resolving issues with empathy and priority. Service Recovery: Proactively identify "at-risk" guest experiences and execute service recovery steps to turn a negative situation into a positive one. Feedback Loop: Collect and document guest feedback to help leadership improve long-term service standards. Guests Communication & Call Management Prompt Response: Answer all incoming internal and external calls within three rings, maintaining a calm and welcoming tone. Standardized Etiquette: Utilize the El Encanto standard greeting and professional verbiage for every interaction, ensuring brand consistency. Routing & Connection: Act as the property switchboard by directing calls to the appropriate department, guest room, or specific staff members. Information Accuracy: Take and deliver detailed, accurate messages, ensuring they reach the intended recipient via the appropriate channel (SMS, phone , or email) immediately. Guest Experience & Information Services Knowledge Ambassadorship: Provide expert-level information regarding resort facilities, hours of operation, and on-site activities. Local Concierge Support: Offer clear, concise directions to local attractions and insights into the surrounding community. Request Processing: Act as the single point of contact for all guest needs, from extra towels to dinner reservations, ensuring no request goes unfulfilled. Administrative Support Operational Continuity: During low-volume periods, assist with clerical tasks including sorting guest and departmental mail and updating internal staff directories. Reporting: Assist management in pulling shift reports from ALICE to identify recurring maintenance issues or service bottlenecks. Required Skills & Qualifications Communication: Exceptional verbal communication skills with a clear, pleasant speaking voice and professional command of the English language. Technical Proficiency: Ability to operate multi-line phone systems and basic computer software . Experience with systems like Alice, HMS is a plus. Composure: Proven ability to remain calm and effective during high-pressure environment or when dealing with frustrated callers. Multitasking: Ability to handle multiple lines simultaneously while maintaining accuracy and courtesy. Availability: Flexible schedule, including the ability to work evenings, weekends, and holidays as needed. Physical Requirements Ability to sit at a workstation for extended periods (6-8 hours). Ability to wear a telephone headset for the duration of the shift. Repetitive motion of the hands and wrists for typing and operating phone consoles. Compensation - $22/hour

Do you love nature and being in a peaceful rustic setting? Are you friendly, energetic and a good communicator? Join our team today! Become part of creating an exceptional outdoor vacation experience at El Capitan Canyon Resort. Located just 15 minutes north of Santa Barbara, California or 20 minutes south of Buellton, California, the resort is open for guests year-round. As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing visit. Job Summary: As a Front Desk Agent, you will report to our Front Desk Supervisor. You will work together to… * Greet and thank guests in a sincere, friendly manner. * Check guests in on arrival and out on departure. * Post charges to appropriate guest accounts. * Anticipate and address guests' needs, and resolve their problems and complaints. * Assist guests with disabilities. * Answer phones and assist with inquiries. * Assist prospective guests with taking reservations. * Collaborate and communicate with other internal departments to ensure guest satisfaction. * Comply with company procedures and safety policies. * Other duties as assigned Requirements: * High school degree or equivalent; or relevant work experience * Prior administrative experience a plus * Strong customer service skills * Excellent telephone skills * Good problem-solving skills * Professional appearance * Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet * Hotel front desk experience, a plus Benefits: * Paid Family Leave * Health Insurance * Dental Insurance * Vision Insurance * Vacation, Sick and Holiday Pay * Company Basic Life Insurance * Company paid Accidental Death & Dismemberment * Company paid Short Term Disability * Company paid long term Disability * 401k Retirement Plan EOE We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please. Hourly Rate: $21.00 Remote: No Housing Provided: No

Do you love nature and being in a peaceful rustic setting? Are you friendly, energetic and a good communicator? Join our team today! Become part of creating an exceptional outdoor vacation experience at El Capitan Canyon Resort. Located just 15 minutes north of Santa Barbara, California or 20 minutes south of Buellton, California, the resort is open for guests year-round. As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing visit. Job Summary: As a Front Desk Agent, you will report to our Front Desk Supervisor. You will work together to… Greet and thank guests in a sincere, friendly manner. Check guests in on arrival and out on departure. Post charges to appropriate guest accounts. Anticipate and address guests' needs, and resolve their problems and complaints. Assist guests with disabilities. Answer phones and assist with inquiries. Assist prospective guests with taking reservations. Collaborate and communicate with other internal departments to ensure guest satisfaction. Comply with company procedures and safety policies. Other duties as assigned Requirements: High school degree or equivalent; or relevant work experience Prior administrative experience a plus Strong customer service skills Excellent telephone skills Good problem-solving skills Professional appearance Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet Hotel front desk experience , a plus Benefits: Paid Family Leave Health Insurance Dental Insurance Vision Insurance Vacation, Sick and Holiday Pay Company Basic Life Insurance Company paid Accidental Death & Dismemberment Company paid Short Term Disability Company paid long term Disability 401k Retirement Plan EOE We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please. Hourly Rate: $21.00 Remote: No Housing Provided: No

Full-time Description STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day. HOTEL SANTA BARBARA Charming and historic boutique hotel in the heart of downtown Santa Barbara situated a half-mile from the beach and Stearns Wharf and a block from the Paseo Nuevo outdoor shopping center. PERKS OF THE JOB We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return. YOUR ROLE IN CREATING GERONIMOMENTS In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here-use it to build the future, make an impact, and continuously improve the guest experience. As the Guest Services Representative, you are the guest's first impression of a property. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people. WHAT YOUR DAY WILL LOOK LIKE Process guest arrivals and departures, including all necessary payments Handle & coordinate room assignments and pre-arrivals Handle guests' concerns Offer referral for services and handle requests for information Handle and store luggage Assist with the check-in and check-out of groups and tours Assist other departments as required This position is also subject to irregular hours to include late nights, weekends and holidays. GHG24 Requirements WHAT IT TAKES TO SUCCEED You have a High school diploma or equivalent You have excellent communication skills and a professional attitude You have effective conflict management and decision making skills You are able to use a variety of computer applications You are able to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls You are able to frequently stand, and/or walk You are able to exert well-paced ability to reach other department of the hotel on a timely basis, including stairs You are able to occasionally lift and/or move up to 50 pounds while moving files or small packages YOU'LL STAND OUT IF YOU BRING You have previous experience in customer service MANDATORY REQUIREMENT U.S. Work Authorization (required). JOIN A TEAM THAT MAKES AN IMPRESSION At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer. Salary Description $19.00 per hour

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Schedule Note: This Part-time roles includes 3 days on with shifts times (2PM-10:30PM) How You'll Shine: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. The Night Auditor may be responsible for all Front Office functions on the third shift. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, servers and desk agent's paperwork, etc.). Generates all reports as required for Food and Beverage audit. Maintain proper record keeping (i.e., log books, etc.) according to standards. Complete the initial direct bills and place on the Property Accountant's desk. Attach all folio/banquet check backup to the bills. May handle and follow through on all guest requests during the third shift. What You'll Bring: Professional appearance and a positive, can-do attitude. Ability to give high priority to customer service. Excellent communication skills with the ability to read, write and understand English. Ability to solve problems with minimal guidance. Ability to multitask and work in a fast paced environment. Strong attention to detail and organization skills. PC Skills and Microsoft Office experience. Accounting systems knowledge preferred. Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard. 1 year of Front Desk or Hospitality Guest Service experience. 1 year accounting or Night Audit experience preferred. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance Program Compensation The hourly rate for this role is $18.00. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.

Job DescriptionBenefits: 401(k) Competitive salary Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Fun Working Environment Interact with Pets Job Summary Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that the clinic is a welcoming place. Responsibilities Greet owners as they arrive Check in animal patients for their appointments Collect and confirm pet and owner information Answer phones Schedule, confirm, and cancel appointments Process payments Other administrative duties, as assigned Qualifications Excellent customer service skills Effective communication with clients and coworkers Comfortable working with a variety of animals Proficient in Microsoft Office, scheduling software, and other technology

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Opened in February 2023 in charming Los Olivos, The Inn at Mattei's Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei's Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast's land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses. For more information: auberge.com/matteis-tavern Connect with The Inn at Mattei's Tavern on Instagram and Facebook at @matteistavernauberge. Job Description Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment. Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records. Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information. Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review. Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures. Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel. $24.40/hour based on experience Qualifications Minimum 1-year experience as a Night Auditor, or similar role Experience at a luxury hospitality property preferred. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

Looking for a job that offers the best of working both in and outdoors on the Central coast?, enjoying the fresh air and fun activities related to running a successful campground?, making sure guests have a relaxing time away from home? Then look no further than Ocean Mesa Campgrounds! Here at Ocean Mesa we have the benefit of a hybrid work place mixing both the jobs of a Park Ranger and Front Desk, some of these responsibilities include routine office/clerical responsibilities for our resort. You will also serve as the face of the resort as you interact with current and prospective guests who come to the office with questions and concerns or those you might come across performing outdoor campground responsibilities. OVERVIEW Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members. JOB DUTIES Greet and welcome guests on the property, sort through and send resort comments, suggestions, and complaints to the Resort Manager. Check guests in and out for their reservations. Assist guests with making future reservations both in person and over the phone. Maintain petty cash fund. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. Ensure office supplies are sufficiently stocked and prepare supply orders as needed. Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property. Other duties as assigned. Requirements High School Diploma or GED Administrative experience ( preferred ) Strong customer service skills Excellent telephone skills Good problem-solving skills Maintain a professional appearance Intermediate to advanced computer proficiency, ability to use Microsoft Office Suite RV resort office or hotel front desk experience, a plus Rewarding Benefits You will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun Matching contribution Paid Parental Leave Employee Assistance Program Identity Theft Insurance Program Legal Assistance Program Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members Team Member Perks & Discount program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more! Paid Time off including holidays, vacations, personal, sick time, bereavement and pay for jury duty. Work Remotely No Job Type: Full-time Salary: $18.00 Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule: 8 hour shift Day shift Evening shift Holidays Night shift Overtime Weekend availability Education: High school or equivalent (Preferred) Experience: Hotel experience: 1 year (Preferred) Work Location: One location EOE Hourly Wage: $20.00