Night auditor jobs in Schenectady, NY

The Night Audit position is from 11p-7am roughly 2-4 days a week depending on the season. You are in charge of making sure the hotel safety while also doing front desk task such as checking in guests and completing the night audit process itself that turns over the day.

LOCATION NAME of Schahet Hotels is currenlty looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team! Job Summary Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! Benefits Insurance Medical Dental Vision VPS Employee Discount Employee Assistance Program 401K w/ Match Life Insurance Responsibilities Greet guests and perform check-in/out procedures in a friendly, professional, and courteous manner Follow all cash and credit card procedures required by Schahet and brand standard Answer questions and give directions Answers phones and make reservations Update housekeeping room status Respond promptly to any guests' inquiries or complaints and offer alternate solutions if guest demand cannot be met Qualifications Two years of Hotel Front Desk experience required Customer service experience required Experience handling cash and credit card procedures Attention to detail Organization skills Ability and flexibility to work various shifts including evenings, weekends, and holidays EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As a pivotal role in our Front Office, the Night Auditor plays a pivotal role in ensuring the seamless operation of our hotel during the overnight hours. Beyond meticulously verifying guest accounts and reconciling revenues, they are entrusted with upholding impeccable guest services and ensuring the safety of our patrons. Strong communication, and the ability to work in a fast-paced environment are crucial for this role. Essential Functions Responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services and safety. Reconcile and complete all daily front desk agents' work. Run find trial balance to post rooms and close day. Run accounts receivable reports. Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required. Perform duties of front desk agent as assigned. Responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Handle emergency situations, ensuring the safety and security of guests and associates. Maintain safety standards for front office associates in accordance with company policy. Ability to provide professional communication with internal and external guests. Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out. Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Maintain front desk office supplies and equipment while keeping the front office areas clean and organized. Tend to guests' complaints, questions, and provide exceptional customer service. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow all cleanliness standards to ensure guests' satisfaction. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedures while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Follow all additional duties as assigned by management. Skills and Abilities Understand the mission, vision, and goals of the hotel Must be able to prioritize and work efficiently with limited supervision Must be able to speak, understand, and communicate utilizing the primary language(s) used in the workplace Requires good communication skills, both verbal and written Must be able to stand and exert well-paced mobility for up to 4 hours in length Must be able to lift up to 75 lbs. on a regular and continuing basis Must be able to push and pull carts and equipment weighing up to 50 lbs Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees Strong team player, able to partner with management and other employees in a professional manner Job Qualifications/Requirements Education: High School Diploma or GED equivalence required Experience: Minimum 1 year experience in a similar role; hotel experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation Ability to bend and twist, push, and pull, stoop, and kneel Ascend and descend a ladder Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.    Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Come join the team at the newly opened Brookmere Hotel & Spa, situated on the outskirts of Saratoga Springs. We are seeking passionate and guest service focused Front Desk Agents to join our team at the Hotel. Maintain outstanding professionalism with the ability to multitask and excel in a fast pace environment. If you have an eye for detail, and a desire to learn and grow with a new company then we want to hear from you! The Brookmere Hotel and Regent Restaurant & Bar, opened in December 2024, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site, formerly known as Longfellows Hotel, Restaurant, and Conference Center is home for the new 88-room upper-upscale hotel, full-service Restaurant and Bar with seasonal outdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners. Pay Range is $17-$19 based on experience. Job Summary: Greet and welcome all guests in a professional and hospitable manner. Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close. Register guests and securely assign them a guest room and room key. Verify guest credit and process payment upon check-out. Assist guests with any and all needs, including assisting in bringing luggage to their rooms, making restaurant reservations, and ensuring housekeeping and maintenance requests. Have a thorough knowledge of hotel services, local shopping, dining, entertainment, and travel directions. Provide telephone services and operate the multi-line phone system effectively. Follow all service scripts. Have a thorough working knowledge of hotel property management system and rates/packages offered. Regularly check availability for reservation inquiries. Make and confirm reservations over the phone and coordinate those submitted online. Professionally handle guest requests, solve problems and follow up on outstanding items. Communicate any elevated concerns to supervisor/manager. Maintain the lobby area to ensure cleanliness and organization to comply with hotel standards. Flexibility to step into whatever role is needed to deliver exceptional customer service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions. Flexibility to work days, nights, weekends, holidays, and critical peak business days. Know and practice all safety and emergency procedures. Lead emergency situations, such as evacuations. Follow all key procedures. Secure guest valuables. Manage Lost and Found per policy. Hay Creek offers an extensive benefit and incentive package, including; Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking (*for eligible associates classified as benefits eligible) About Hay Creek Hotels: Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at ********************** High School diploma or equivalent. Ability to operate smoothly and professionally under high stress situations. Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude. 1 year customer service experience required, hotel environment highly preferred. Must be very skilled with technology and a quick learner. Working knowledge of a Property Management System preferred. Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days. May be subject to successful completion of background check.

Comfort Inn & Suites East Greenbush is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for a part time position that could turn into full time. Must be able to work both first and second shifts, as well as weekends. Starting at $17 per hour, can be more based on experience. Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer. Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges. Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies. Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer. Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications All other duties as assigned or needed. Help with other departments as needed Weekends and holidays are required. individual will be working both AM and PM shifts.

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership. Keys to Success in this Role: Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill. Accurately maintain guest profiles including contact information, mail preferences, etc. Provide the highest level of guest service. Possess working knowledge of a computer. Knowledgeable of all activities and amenities of Saratoga Casino Hotel. Interface daily with personnel from various departments. Ability to control and execute all transactions accurately. Acts with discretion and maintains confidentiality in handling of sensitive information. Assist with promotions and events. At least 18 years of age. Ability to work flexible schedules due to business needs, including evenings, weekends and holidays. Why Saratoga Casino Hotel? Competitive Medical, Dental, & Vision Insurance Vacation & Sick Time That Promote Work/Life Balance Company Paid Life Insurance 401(k) with 4% Match Free Employee Assistance Program Attendance Bonus Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining Facility

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment. About Us: As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Your Role: Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership. Keys to Success in this Role: Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill. Accurately maintain guest profiles including contact information, mail preferences, etc. Provide the highest level of guest service. Possess working knowledge of a computer. Knowledgeable of all activities and amenities of Saratoga Casino Hotel. Interface daily with personnel from various departments. Ability to control and execute all transactions accurately. Acts with discretion and maintains confidentiality in handling of sensitive information. Assist with promotions and events. At least 18 years of age. Ability to work flexible schedules due to business needs, including evenings, weekends and holidays. Why Saratoga Casino Hotel? Competitive Medical, Dental, & Vision Insurance Vacation & Sick Time That Promote Work/Life Balance Company Paid Life Insurance 401(k) with 4% Match Free Employee Assistance Program Attendance Bonus Robust Employee Recognition Program $20.00 YMCA Memberships. Local and National Discount Programs Through EAP & Tickets@Work STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. Unlimited growth potential Delicious FREE Meals in Our Team Dining Facility

Comfort Inn & Suites East Greenbush is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for a part time position that could turn into full time. Must be able to work both first and second shifts, as well as weekends. Starting at $17 per hour, can be more based on experience. * Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. * Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. * Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine. * Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer. * Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges. * Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies. * Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary. * Ability to read, listen and communicate effectively in English, both verbally and in writing. * Ability to access and accurately input information using a moderately complex computer. * Reports to work for scheduled shift, on time and in uniform in accordance with company policy. * Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications * All other duties as assigned or needed. * Help with other departments as needed * Weekends and holidays are required. * individual will be working both AM and PM shifts.

Job Description Benefits/Perks Flexible Schedule Great work-life balance Paid time off Ongoing training We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet patients as they arrive and provide an excellent customer experience Answer Insurance phone calls and schedule appointments Assist patients with paperwork, including consent forms Maintain a clean and inviting environment Provide general patient services and attend to the needs of patients throughout their services Qualifications One or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills

The Hampton Inn Albany Western Ave SUNY is a dynamic and customer-focused hotel committed to providing exceptional service and experiences to our clients. As a Front Desk Associate, you will be an essential part of our team, responsible for creating a welcoming and professional atmosphere for all guests and visitors. The Front Desk Associate serves as the first point of contact for guests, providing outstanding customer service and ensuring a positive experience during their stay or visit. This role requires a friendly and approachable demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The Front Desk Associate must be attentive to detail, handle guest inquiries and requests, and assist with administrative tasks as needed. Job Responsibilities: Guest Reception: Greet guests with a warm and welcoming attitude, check them in and out efficiently, and provide necessary information about the property, amenities, and local area. Customer Service: Handle guest inquiries, concerns, and requests promptly and professionally. Strive to exceed guest expectations and ensure a memorable experience during their stay. Telephone and Email Communication: Manage phone calls and respond to emails promptly, providing accurate information and directing inquiries to the appropriate departments. Reservations and Check-ins: Handle room reservations, confirmations, and modifications using the reservation system. Ensure accurate guest information and maintain confidentiality. Cash Handling: Process guest payments, collect room deposits, and handle cash transactions accurately while following company policies and procedures. Problem Resolution: Address and resolve guest complaints or issues in a timely and effective manner. Escalate complex problems to the appropriate department or management when necessary. Lobby Maintenance: Maintain a clean and organized front desk area, including the lobby and guest waiting areas. Ensure promotional materials and informational brochures are well-stocked and up-to-date. Safety and Security: Monitor the lobby area for any suspicious activity and report any concerns to the security team or management. Follow security protocols for guest safety and adhere to emergency procedures when needed. Administrative Support: Assist with administrative tasks, such as filing, record-keeping, and preparing reports as assigned by the Front Office Manager. Team Collaboration: Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences and address any operational needs. Qualifications & Requirements: High school diploma or equivalent; additional education or certification in hospitality or a related field is a plus. Previous experience in customer service or a front desk role is preferred but not required; we are willing to train the right candidate with a positive attitude and strong communication skills. Excellent interpersonal and communication skills, both verbal and written. Friendly, professional, and customer-oriented attitude. Strong organizational and multitasking abilities to handle various responsibilities efficiently. Proficient in using computers and hotel management software for reservations and guest information. Ability to work flexible hours, including weekends and holidays, as our front desk operates on a 24/7 basis. Ability to stand for extended periods. Maintains professional working relationships and promotes open lines of communication with managers, team members, and other departments. The Hampton Inn Albany Western Ave SUNY is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Title: Guest Service Representative Department: Operations Reports To: Security Manager / Security Supervisor FLSA Status: Hourly / Non-Exempt Pay Rate: $15.50 Facility: Legends Global / MVP Arena SUMMARY: Under the supervision of the Security Manager and Security Supervisors, responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), listen to and assist patrons with any questions, comments and suggestions they may have, and communicate facility amenities. This is a part-time, causal position as needed based on events. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide excellent customer service and always maintain a courteous and professional demeanor Exercise restraint and patience when dealing with a disruptive patron Ensure that patrons enter and exit the building in an orderly fashion Scanning patron's tickets as they enter the building and ensuring all patrons have a proper ticket/credential Direct patrons to appropriate locations (seats, restroom, etc.) Ensure patrons are in the correct location(s) with corresponding tickets Listen and respond to patron's questions, comments and suggestions and get assistance when needed Communicate to Security Supervisor any issues including patron accidents, patron actions that may be disruptive or inappropriate Be alert and oversee assigned area for spills or situations requiring staff attention Follows protocol in the case of emergency situations Maintain the rules and regulations of the building Other duties may be assigned QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years old HS Diploma or GED required A minimum of six (6) months prior customer service experience KNOWLEDGE, SKILLS & ABILITIES: Excellent customer service skills Must be personable and proactive in providing assistance to all patrons and staff Follow oral and written instructions and communicate effectively with others Must have professional presentation, appearance and work ethic Must be fluent in English Able to see and read small sized text on tickets (paper and electronic) Must be able to work irregular hours including nights, weekends, holidays as well as during normal business hours May be subjected to adverse conditions PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Move around the facility, climbing stairs, walking, and standing for an entire shift May be exposed to adverse weather conditions, loud noise, flashing lights, and darkened areas NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Please submit resumes/applications online only. MVP Arena 51 South Pearl Street Albany, NY 12207 Applicants that need reasonable accommodations to complete the application process may contact Christine Hayes at ************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Corinth, New York. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: * Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. * Process payments and deposits. * Run reports and submit maintenance request forms to ensure office efficiency. * Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. * Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: * High school diploma or equivalent experience. * 1+ years of experience in customer service with exceptional customer service skills. * Strong organizational skills and meticulous attention to detail. * Computer literacy and the ability to learn new systems. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. Estimated compensation for this position in the states of CA, CO, IL, MD, MN, NY, and WA is: Hourly: $15.50 - $15.50 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Job Title: Guest Service Representative Department: Operations Reports To: Security Manager / Security Supervisor FLSA Status: Hourly / Non-Exempt Pay Rate: $15.50 Facility: Legends Global / MVP Arena SUMMARY: Under the supervision of the Security Manager and Security Supervisors, responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), listen to and assist patrons with any questions, comments and suggestions they may have, and communicate facility amenities. This is a part-time, causal position as needed based on events. ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide excellent customer service and always maintain a courteous and professional demeanor * Exercise restraint and patience when dealing with a disruptive patron * Ensure that patrons enter and exit the building in an orderly fashion * Scanning patron's tickets as they enter the building and ensuring all patrons have a proper ticket/credential * Direct patrons to appropriate locations (seats, restroom, etc.) * Ensure patrons are in the correct location(s) with corresponding tickets * Listen and respond to patron's questions, comments and suggestions and get assistance when needed * Communicate to Security Supervisor any issues including patron accidents, patron actions that may be disruptive or inappropriate * Be alert and oversee assigned area for spills or situations requiring staff attention * Follows protocol in the case of emergency situations * Maintain the rules and regulations of the building * Other duties may be assigned QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be at least 18 years old * HS Diploma or GED required * A minimum of six (6) months prior customer service experience KNOWLEDGE, SKILLS & ABILITIES: * Excellent customer service skills * Must be personable and proactive in providing assistance to all patrons and staff * Follow oral and written instructions and communicate effectively with others * Must have professional presentation, appearance and work ethic * Must be fluent in English * Able to see and read small sized text on tickets (paper and electronic) * Must be able to work irregular hours including nights, weekends, holidays as well as during normal business hours * May be subjected to adverse conditions PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: * Move around the facility, climbing stairs, walking, and standing for an entire shift * May be exposed to adverse weather conditions, loud noise, flashing lights, and darkened areas NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Please submit resumes/applications online only. MVP Arena 51 South Pearl Street Albany, NY 12207 Applicants that need reasonable accommodations to complete the application process may contact Christine Hayes at ************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job Description Our trendy North Fork 16-room boutique property is looking for professional, hospitality driven, fun and friendly guest service agents, just like you! Located in the heart of Greenport Village, our employees provide high-end service while working with modern amenities, and are supported by a strong company culture. We pride ourselves on being an up-scale, well appointed, environmentally sustainable, experience driven property. Our goal is to employee similar minded employees who want to excel in customer forward service. Duties & Functions: Ensure guest satisfaction by providing an exceptional service unparalleled to traditional hotel service Learn technology driven software that allows guests to setup an itinerary that ensures all needs are meet before, during, and after they stay. Be the spokesperson of Greenport, understanding the needs and wants of any time of guest. Work close with teammates to determine and balance room inventory, outstanding requests, and pre-registration. Post any premium upcharges along with deposits due prior to check in. Responsible for clearing/settling daily departures and settling open folios Working alongside housekeeping to meet both owner and guest needs. Work with housekeeping and management to ensure rooms have the amenities as noted on guests' reservations Identify repeat guests/VIPs, their preferences and reservation notes. Attend and participate in daily stand-up meeting. Must print and settle end of day paperwork and adhere to accounting procedures Be prepared for all other duties assigned. Specific Job Knowledge & Skills: High School Diploma or equivalent required College Degree in Business, Hospitality, or Related field preferred One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel preferred Enter and locate work related information using computers and/or point of sale systems Possess a gracious, friendly, and fun demeanor Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Strong verbal and written communication skills in English Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork

Job DescriptionBenefits: Competitive salary Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Front Desk for our Medical office to join our team! As a front desk you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Medical office which specializes in Neurology, headaches and spine care is looking to hire front desk medical receptionist/Medical Assistant . We have a position open to work. Medical Receptionist needs to be able to work on: Queens office - Monday 9-6:30pm /till close, (Tuesday 9 -5 /till close ), Wednesday ( 9-4), Thursday (9-5 /till close), Fridays ( 9- 3pm/till close ) **Brooklyn office Monday ( 11:00- 5:00 pm ) , and every other Thursday, ( 11- 5pm ) occasional fill in when coverage is needed and in Manhattan alternating Wednesdays (10-4:00 pm) and every other Wednesday in Manhattan - ( 12:00 - 7:00 pm ) ** and Job Responsibilities: Will do verify insurance eligibility, authorizations for medications/ procedures. Prepare and set up IVs. Answer calls, schedule appointments, scan documents into electronic medical records system, sends and reviews incoming faxes. Will confirm patient appointments, obtain referrals from patient's primary care doctors and more. Qualifications: Must have at least one year experience working in medical office as a receptionist/ front desk and have experience doing eligibility and authorizations. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired Must have at least one year experience working in medical office as a receptionist/ front desk and have experience doing eligibility and authorizations.

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: $18 - $20 hourly Responsibilities: Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Ensure all guests feel they are having an exceptional experience at the property Process additional administrative, bookkeeping. and accounting procedures as required Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications: Overnight shift; requires flexible hours Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Proficiency with computers is required; experience with reservation and accounting software is desired Diploma or equivalent from high school is required; some college is desired Great communications. and excellent customer service skills are required About Company A seventies-inspired ski lodge with year-round appeal, The Hunter takes cues from classic American materials like textured wood and stone, infused with cozy, rustic decor, large windows, and plenty of spots to gather around the fire, and a downstairs game room designed for making memories you'll come back to recreate over and over again. Double queen and king rooms are your havens for an intimate weekend getaway, or invite a group and book one of our loft suites. Need even more space? Book one of our adjoining two-bedroom chalets or loft suites, which include a private deck, full kitchen, and living room. No matter who you're escaping with, we offer flexible room options for the whole crew.

As a Front Desk Agent, you are customer-service oriented individual who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. You are a positive, hardworking team member who will conduct the business of the property's front office in this dynamic work environment. The Front Desk Agent strives for success and will be expected to uphold the values of excellent customer service, organization, and executing their responsibilities through record keeping, telephone operations, guest interactions, and other related tasks. Job Responsibilities Maintain front office and lobby organization and supplies to provide a clean and enjoyable experience. Uphold friendly, courteous telephone service and interactions with guests and fellow employees. Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests. Preserve the security and privacy of guest rooms and administrative keys. Actively communicate with management and staff through scheduled reports, customer feedback, and guest needs. Conduct hotel site inspections to maintain property safety and chaperon tours for prospective clients. Receive and send guest and hotel mail, packages, and facile transmissions. Maximize revenues through sales strategy and outstanding customer service. Develop a comprehensive knowledge of rates, feature, amenities, and area attractions for the property and competitors in order to assist any client and maintain a competitive understanding. Maintain the confidentiality of any and all company information, including but not limited to: performance statistics, agreements with clients, prospective business, and financial information. Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities, including maintaining excellent customer service and efficient operations. Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures. Follow 4 Keys service standards, standard operation procedures, and safety standards. Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities. Follow safety and security procedures. Work cohesively with co-workers and all departments as part of a team. Follow all appropriate policies and procedures while constantly striving to improve standards of operations. Adhere to attendance and reliability standards. Follow all additional duties as assigned by management. Work Hours Will be required to work flexible scheduled shifts based on business needs. Scheduling includes holidays, nights, and weekends depending on hotel events and functions. Experience and Education: At least 1 year of hospitality related experience Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact human resources. This company is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free

Our trendy North Fork 16-room boutique property is looking for professional, hospitality driven, fun and friendly guest service agents, just like you! Located in the heart of Greenport Village, our employees provide high-end service while working with modern amenities, and are supported by a strong company culture. We pride ourselves on being an up-scale, well appointed, environmentally sustainable, experience driven property. Our goal is to employee similar minded employees who want to excel in customer forward service. Duties & Functions: Ensure guest satisfaction by providing an exceptional service unparalleled to traditional hotel service Learn technology driven software that allows guests to setup an itinerary that ensures all needs are meet before, during, and after they stay. Be the spokesperson of Greenport, understanding the needs and wants of any time of guest. Work close with teammates to determine and balance room inventory, outstanding requests, and pre-registration. Post any premium upcharges along with deposits due prior to check in. Responsible for clearing/settling daily departures and settling open folios Working alongside housekeeping to meet both owner and guest needs. Work with housekeeping and management to ensure rooms have the amenities as noted on guests' reservations Identify repeat guests/VIPs, their preferences and reservation notes. Attend and participate in daily stand-up meeting. Must print and settle end of day paperwork and adhere to accounting procedures Be prepared for all other duties assigned. Specific Job Knowledge & Skills: High School Diploma or equivalent required College Degree in Business, Hospitality, or Related field preferred One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel preferred Enter and locate work related information using computers and/or point of sale systems Possess a gracious, friendly, and fun demeanor Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Strong verbal and written communication skills in English Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork