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  • Night Auditor

    Hotel Lotus Stadium

    Night auditor job in Kansas City, MO

    Job Description Our property is growing rapidly, and we are looking for a full-time night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $14 - $16 hourly Responsibilities: Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Process additional administrative, bookkeeping. and accounting procedures as required Make sure every hotel guest has a pleasant stay Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: Flexible overnight hours are required Must be computer proficient; experience with accounting or reservation software is a bonus Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Great communications. and excellent customer service skills are required High school diploma or equivalent required; some college preferred About Company Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.
    $14-16 hourly 18d ago
  • Night Auditor

    Country Club Lodging

    Night auditor job in Kansas City, MO

    About Us: Located in the heart of Kansas City's Country Club Plaza, The Cascade Hotel has quickly become a standout destination, known for blending Marriott's renowned service with the distinct personality of a Tribute Portfolio property. Featuring 177 guest rooms, 15,000 square feet of event space, a two-level restaurant, and a lively rooftop bar, our hotel offers an elevated experience for both business and leisure travelers. We are currently seeking a Night Auditor to join our Front Office team. This overnight position is ideal for candidates who are organized, self-motivated, and enjoy working independently while delivering exceptional guest service. If you thrive in a calm, detail-oriented environment and want to be part of a growing team-we'd love to meet you. Position Summary: Reporting to the Assistant General Manager, the Night Auditor is responsible for managing late-night front desk operations, providing support to overnight guests, and ensuring accurate completion of all end-of-day accounting and reporting procedures. Key Responsibilities: Greet and assist guests during late-night check-in and check-out processes. Respond to guest requests, inquiries, and concerns with professionalism and urgency. Answer and route internal and external phone calls. Take reservations and update guest information in the property management system. Reconcile cash drawers, process payments, and complete nightly audit reports. Run shift and closing reports to ensure accurate financial records. Communicate guest feedback or issues to the appropriate departments. Support other departments as needed to address guest needs during overnight hours. Review and approve electronic timecards for accuracy as required. Characteristics of a Strong Candidate: Outgoing and service-oriented Comfortable working independently overnight Excellent multitasking and organizational skills Detail-focused and accurate in handling financial transactions Calm and patient when assisting guests Special Requirements: Prompt and reliable attendance is essential. This is an overnight position. Must be able to work weekends, holidays, and other shifts as business demands. Minimum availability of 16 hours per week is required for part-time employees. Must meet hotel and departmental standards for professional appearance and conduct. Willingness to assist in other tasks or departments when requested. Must comply with hotel safety, confidentiality, and Marriott brand service standards. Physical & Work Environment Requirements: Frequently required to stand, walk, use hands, and reach with arms. May occasionally lift and/or move up to 25 pounds. Work environment is typically quiet to moderate during overnight hours. May be exposed to standard cleaning and office supplies. Benefits: Affordable health insurance with employer contributions (available to full-time associates) Variety of benefit options including dental, vision, accident, critical illness, and life insurance (for full-time associates) Paid Time Off (PTO) for full-time associates Exclusive Marriott hotel discounts available to all associates Join The Cascade Hotel and help us deliver a seamless overnight guest experience in one of Kansas City's most vibrant neighborhoods. If you're dependable, detail-oriented, and passionate about hospitality, apply today. Requirements Liquor License - KCMO, or ability to obtain one within 30 days of hire High School Diploma or equivalent Experience with Lightspeed, Fosse, and MICROS systems is a plus Must be willing to complete drug screen and background check in accordance with federal and state laws Salary Description $16/hr
    $16 hourly 60d+ ago
  • Night Auditor

    Davidson Hospitality Group 4.2company rating

    Night auditor job in Overland Park, KS

    Property Description Marriott Kansas City Overland Park presents an exciting opportunity for job applicants looking to join a renowned hospitality brand. Located in the heart of Overland Park, Kansas, our hotel offers a dynamic and fast-paced work environment, where you can showcase your hospitality skills and contribute to creating exceptional guest experiences. As a team member, you will have access to ongoing training and development opportunities, a supportive work culture, and a wide range of career advancement possibilities within the Marriott International family. Join our team of dedicated professionals and be a part of a brand known for its commitment to excellence in hospitality. Apply now and take the next step in your career with Marriott Kansas City Overland Park! #Marriott #OverlandParkJobs #HospitalityCareers #HotelJobs #TeamMarriott #KansasCity Overview Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. Summary: Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued. Qualifications Prior cash handling experience necessary High school diploma or equivalent required 1-2 years of experience as a Night Auditor or in a similar role preferred Strong attention to detail and ability to multitask Excellent communication and problem-solving skills Read, write and speak English fluently Ability to work independently with minimal supervision Strong computer skills Ability to work flexible hours including overnights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $24k-29k yearly est. Auto-Apply 26d ago
  • Night Audit (Front Desk Night Shift) (Part-Time)

    Springhill Suites Kansas City Plaza

    Night auditor job in Kansas City, MO

    Job Description No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Night Auditors makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Night Audit, you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $24k-30k yearly est. 16d ago
  • Night Auditor

    Converge Hospitality

    Night auditor job in Kansas City, MO

    As Night Auditor, you are responsible maintaining overall hotel operations and reconciliation/posting of all revenues from the previous day. Responsible for check-in, check-out, kiosk operations, market sales and all other guest interactions. You will strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas. How will you do this? The following are the essential functions and responsibilities of the job: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure every guest is greeted and welcomed in a unique and personable way upon arrival. Reconcile and complete all daily Front Desk Agents' work. Ensure that any issues from the day are corrected before processing the audit. Communicate any findings to the GM. Run all night audit functions consistent with closing out all daily transactions and preparing for the following day's operations. Provide next day reports for the front office, housekeeping, sales, and GM as requested. Promote the brand loyalty program and provide recognition and benefits to all present members. Assure hotel is clean and in perfect condition and working order for the next day. Act as the first point of contact for any overnight guest issues. Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner. Process all retail transactions for the guests. Post miscellaneous charges as requested. Maintain appropriate market inventory levels, restocking when necessary. Prepare orders as needed. Assure overall cleanliness of the front office area, lobby, and surrounding areas. Begin breakfast preparations based on the menu for the day. May assist with laundry during downtime. Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention. Maintain a professional image at all times through action, appearance, and dress. Follow Company policies and procedures. Other duties as assigned by supervisor or management. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY Knowledge of front desk operations and procedures, guest services and hotel services. Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests. Able to read and write to facilitate the communication process. Able to work independently and desire to participate as part of a team. Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Ability to access and accurately input information using a moderately complex computer system. Create sense of urgency in matters that will impact the success of the business. Demonstrate genuine care for customers and employees. Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Ability to observe and detect signs of emergency situations. Able to work in fast paced environment. Able to prioritize, organize, and manage multiple tasks. GENERAL NOTES Night Auditors will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Converge Hospitality must be maintained and is an essential element of the success in this role. If the Night Auditor is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment. This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, Converge Hospitality provides reasonable accommodation to known physical or mental limitations of an otherwise qualified team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on Converge Hospitality. Converge Hospitality is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
    $24k-30k yearly est. 48d ago
  • Night Auditor

    Sitio de Experiencia de Candidatos

    Night auditor job in Kansas City, MO

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $24k-30k yearly est. Auto-Apply 9d ago
  • Night Auditor

    General Hotels Corporation 3.9company rating

    Night auditor job in Lawrence, KS

    General Hotels Corporation is seeking a skilled Night Auditor to join our team at the Tru by Hilton hotel. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports. Responsibilities: Complete and transmit accounting reports and supporting documents Act as hotel system liaison during night hours Perform all guest service functions as required Assist in booking room reservations Answer hotel phone calls Qualifications: Previous customer service experience is required Previous experience in a similar position or within a hotel preferred Excellent communication skills, both verbal and non-verbal Hospitality-oriented demeanor is required Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude Excellent phone and computer skills Ability to work overnight on a full-time basis Ability to read and speak English Previous cash handling experience preferred Monday and Tuesday nights are required Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
    $24k-28k yearly est. 60d+ ago
  • Hotel Night Auditor

    Holiday Inn Kansas City Downtown 4.1company rating

    Night auditor job in Kansas City, MO

    Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $18 - $20 hourly Responsibilities: Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Perform additional bookkeeping, administrative, and accounting procedures as required Ensure all guests feel they are having an exceptional experience at the property Qualifications: Overnight shift; requires flexible hours Proficiency with computers is required; experience with reservation and accounting software is desired Some college is preferred but a high school diploma or equivalent is required Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Outstanding communication skills and excellent customer service skills are required About Company Welcome to the Holiday Inn Kansas City Downtown! We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car. The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI). The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.
    $18-20 hourly 29d ago
  • Night Auditor

    900 New Hampshire Lodging

    Night auditor job in Lawrence, KS

    We are in search of a Night Auditor that will play a key role in the success of this hotel. If you are experienced, innovative, tenacious, and ready to make your mark we want to hear from you. Job Duties Greeting & checking guests in/out of the hotel. Handling guest requests. Answering internal/external calls. Taking reservations over the phone. Running shift reports & balancing cash drawers. Properly executing daily closing reports. Assisting other departments with guest needs including communicating issues to department. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change. While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. Benefits Affordable health insurance with employer premium contributions offered to all full-time associates Wide range of benefit options (medical, dental, vision, accident, critical illness, life) offered to all full-time associates Paid Time Off (PTO) available to full-time associates Discounts at Marriott Hotels Requirements Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required. Minimum availability of 16 hours per week for part-time employees. Comply with hotel and/or department uniform and professional behavior and appearance standards. Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff. Review and approve electronic timecards weekly for accuracy.
    $24k-29k yearly est. 48d ago
  • Front Desk Night Auditor

    Orangewood Inn & Suites KCI

    Night auditor job in Kansas City, MO

    Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $15 - $17 hourly Responsibilities: Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Ensure all guests feel they are having an exceptional experience at the property Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: Great communications. and excellent customer service skills are required Requires a flexible schedule that allows for overnight shift hours High school diploma or equivalent required; some college preferred Must be computer proficient; experience with accounting or reservation software is a bonus Experience in the hospitality industry or guest services is preferred, but not required About Company We are an interior corridor hotel with a 7-minute estimated drive from Kansas City International Airport.
    $15-17 hourly 4d ago
  • Hotel Night Audit

    Raymond Management Company 4.3company rating

    Night auditor job in Overland Park, KS

    Guest Service Representative Night Audit Starting Salary Range: $16.00-$17.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Part-Time Shift: Overnight shifts for the weekends. Application Deadline: October 31, 2025 Lee abajo para ver en español. Do you enjoy working independently and have a knack for balancing both customer service and financial tasks? Are you a night owl who prefers working overnight shifts? We're looking for a Night Auditor to join our hotel team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Balance and audit daily transactions to ensure accuracy. Serve as the main point of contact for guests during overnight hours, providing exceptional customer service. Process check-ins, check-outs, and handle guest inquiries or requests. Prepare and run daily financial reports, ensuring all transactions are properly recorded. Assist with security checks, ensuring a safe environment for guests and staff We're Looking For: Strong attention to detail and ability to handle financial records accurately. A friendly and professional demeanor, with excellent customer service skills. Ability to work independently and manage multiple tasks during overnight hours. Basic computer skills and familiarity with hotel management software is a plus. Prior experience as a night auditor or in a financial role is a bonus, but we will train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing. Te gusta trabajar de forma independiente y tienes facilidad para equilibrar tanto el servicio al cliente como las tareas financieras? Prefieres trabajar en turnos nocturnos? ¡Estamos buscando un Auditor Nocturno para unirse a nuestro equipo de hotel! Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado Días festivos pagados a tiempo y medio cuando se trabajen Descuentos en habitaciones de hotel al viajar Bonos por referir nuevos empleados Tiempo libre pagado para hacer voluntariado en tu comunidad Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibles para ti y tu familia Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización Opciones de planes de gasto flexible Planes de jubilación 401(k) con contribución de la empresa Lo que harás: Auditar y equilibrar las transacciones diarias para asegurar su precisión. Ser el principal punto de contacto para los huéspedes durante el turno nocturno, brindando un servicio al cliente excepcional. Procesar check-ins, check-outs y manejar consultas o solicitudes de los huéspedes. Preparar y generar informes financieros diarios, asegurando que todas las transacciones estén correctamente registradas. Asistir en controles de seguridad, asegurando un ambiente seguro para los huéspedes y el personal. Lo que buscamos: Gran atención al detalle y capacidad para manejar registros financieros con precisión. Una actitud amigable y profesional, con excelentes habilidades de servicio al cliente. Capacidad para trabajar de forma independiente y gestionar múltiples tareas durante las horas nocturnas. Conocimientos básicos de informática y familiaridad con software de gestión hotelera es una ventaja. Experiencia previa como auditor nocturno o en un rol financiero es un plus, pero estamos dispuestos a capacitar a la persona adecuada. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
    $16-17 hourly 60d+ ago
  • Hotel Night Auditor

    Homewood Suites By Hilton Kansas City/Overland Park

    Night auditor job in Overland Park, KS

    Job Description Weekend Hotel Night Auditor (FRI & SAT) This position is full-time and is for Wednesday through Sunday nights from 11 pm-7 am. Starts training immediately! Our property is growing rapidly, and we are looking for a night auditor who loves working with people and possesses a strong commitment to customer satisfaction! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $15 - $18 hourly Responsibilities: Make sure every hotel guest has a pleasant stay Complete additional bookkeeping, administrative, and accounting procedures as requested Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Qualifications: Flexible overnight hours are required High school diploma or equivalent required; some college preferred Must be computer proficient; experience with accounting or reservation software is a bonus Experience in the hospitality industry or guest services is preferred, but not required Great communications. and excellent customer service skills are required About Company The Homewood Suites by Hilton Kansas City/Overland Park hotel in Kansas is conveniently located in a residential style setting near the intersection of I-435 and Metcalf. The hotel is Overland Park's best-kept secret! The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus. In addition to being close to many area businesses, the hotel is close to many area restaurants, golf courses, and shopping complexes. Homewood Suites by Hilton Kansas City/Overland Park hotel is an all-suite hotel that combines all the comforts of home with Hilton's passion for making every guest feel welcome. The hotel offers one and two-bedroom apartment-style suites, some with fireplaces and all with fully equipped kitchens and full-size appliances.
    $15-18 hourly 27d ago
  • Hotel Night Audit - Part Time

    Homewood Suites

    Night auditor job in Kansas City, KS

    The Homewood Suites KC Speedway is currently looking for hardworking, energetic, and passionate people to join our team in the role of Night Auditor. This is a part time position working 1-2 shifts per week, day are flexible. There is an opportunity for full time hours with cross training to the 7a-3p or 3p-11p shifts. The salary for this position starts at $14 per hour for the Night Audit shift and $13 per hour for the 7a-3p and 3p-11p shifts. Hourly wage could be higher based on previous work experience. Summary Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required. Will be required to assume position of Person in Charge (PIC) during the overnight shift. Job Duties â- Greets guests with genuine and warm spirit of hospitality â- Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment â- Posts transactions to guest and master accounts â- Reviews guest account balance, ensuring that payment is secured â- Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards â- Reviews arrivals and blocks special requests â- Processes required reports, including down time, high balance, etc. â- Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. â- Handles guest requests and concerns in courteous and efficient manner â- Coordinates the delivery of guest services by other hotel departments and outside businesses â- Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner â- Prepares guest amenities, and ensures delivery in a timely manner â- Handles in-house guest reservation requests such as extension, late check-out, and rebooking â- Handles check-out procedures swiftly and accurately and assists guests on departure. â- Maximizes room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests â- Stores guest luggage â- Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets â- Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines â- Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication â- Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security â- Operates the franchise terminal and performs designated maintenance tasks â- Maintains procedures for credit control and handling of financial transactions â- Maintains guest safety & privacy by adhering to established procedures â- Issues safety deposit boxes for guest use, following security protocol â- Monitors key box, issuing keys to the appropriate staff members. Logs all transactions â- Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up â- Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards â- Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences â- Assists with the relocation of guests, when necessary â- Assists other departments during slow periods â- Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. â- Transfers charges and deposits to master accounts. â- Closes necessary accounts at month end. â- Prepares final reports of all daily revenue summaries. â- Posts all room and tax revenues and late charges, including No-Shows. â- Insures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties) â- Changes system date. â- Follows all company policies and procedures as outlined in Policy Manual. â- Responsible for Life Safety Procedures and equipment â- Participates (at some properties) in Manager on Duty schedule. â- Additional duties may be added at any time at the discretion of management. Consistently models the behavior of a ‘Baywood Ambassador' who: â- Maintains a professional image, including grooming, verbiage, and body language, at all times. â- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact. â- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction. â- Fosters teamwork by offering assistance to others, as needed. â- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department. â- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures. â- Recommends other Baywood properties to our guests, when appropriate. â- Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!' demonstrating our motto ‘ It's Better at Baywood! ' Education: â- High School diploma Certifications / Licenses: â- TIPS, or similar approved, alcohol server training certification (as required) Experience: â- Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: â- Ability to multi-task â- Ability to communicate effectively, both written and oral â- Bilingual (Spanish & English) preferred, depending on geographic market â- Ability to work the shifts required for the position â- Ability to learn and adhere to Brand & Baywood Hotels' standards â- Ability to take information from various sources and determine a responsible course of action â- Ability to understand interdepartmental relationships â- Ability to operate office equipment and industry specific software (PMS) â- Ability to remain calm during stressful situations Physical Demands â- Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) â- Sitting: Rarely â- Bending, Stooping, Reaching: Occasionally â- Lifting, Push/Pull: 40 lbs infrequently â- Driving: Rarely â- Traveling: None Environmental Conditions: â- Inside: Protection from weather conditions but not temperature changes â- Outside: Rarely View all jobs at this company
    $13-14 hourly 60d+ ago
  • Hotel Night Auditor

    Hotel Lotus Merriam/Kansas City

    Night auditor job in Merriam, KS

    Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!Compensation: $16 - $18 Hourly Responsibilities: Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Process additional administrative, bookkeeping. and accounting procedures as required Ensure all guests feel they are having an exceptional experience at the property Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Qualifications: Some college is preferred but a high school diploma or equivalent is required Proficiency with computers is required; experience with reservation and accounting software is desired Excellent customer service and communication skills are required Flexible overnight hours are required Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required About Company Began as a small company with a single hotel and one man's vision to create a luxury experience accessible to everyone. From humble beginnings, Lotus Hospitality has expanded to operate seven hotels in less than a decade. Mark learned through years of hard work and experience how to capitalize on opportunities and maximize the potential of underperforming projects. From the execution of the company's first major project in Kansas City, Lotus Hospitality's unique new properties and historic refurbishments have changed the landscape of the city and sparked growth throughout the downtown corridor. But we're nowhere close to finished. **************************
    $16-18 hourly 27d ago
  • Hotel Front Desk Agent

    The Inn at Meadowbrook

    Night auditor job in Prairie Village, KS

    Job Description Hotel Front Desk Agent - PM $17/hr We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $17 hourly + yearly bonuses Responsibilities: Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Perform regular bookkeeping duties: make sure hotel guest information is current and correct Work with the housekeeping staff to ensure rooms are ready for new guests Field customer complaints when necessary Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Provide superior customer service through every guest encounter Always be smiling, helpful, and have a positive, can-do attitude Qualifications: Excellent time management skills, organizational skills, customer service skills, and interpersonal skills 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Must have graduated high school, received a GED or equivalent Has experience answering telephone calls and troubleshooting stressful situations Have superb communication skills and multitasking skills Working knowledge of Microsoft Office 32-40 hours per week position, and must be able to work any nights and weekends Typical schedule is 3 pm-11 pm. There may also be some 7 am-3 pm shifts Opportunity for a 40-hour 4-day work week after 90 days About Company The Inn at Meadowbrook is an independent 54-room boutique Hotel and Luxury Inn, nestled on the edge of an eighty-acre park and surrounded by mature trees, winding paths, and tranquil lakes. Enjoy a work environment where you are given the tools, training, staffing, and support to be your best! Be part of a 5-star rated team (check our online reviews!). Medical, Dental, and Vision options. 401(k), Short-term, Long-term Disability, and Life Insurance, 2 weeks paid vacation. Yearly pay raises. Monthly and semi-annual bonuses. ************************
    $17 hourly 12d ago
  • Front Office Agent

    Loews Hotels & Co

    Night auditor job in Kansas City, MO

    Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Woodside Kc

    Night auditor job in Westwood, KS

    Job Details Experienced Woodside Racquet Club Management - Westwood, KS Full TimeDescription The Club Desk employee works at the north and south side buildings and is primarily responsible for welcoming members and guests into the Club while exhibiting an enthusiastic and professional attitude. The employee is responsible for monitor member check ins and charging member accounts as services and/or products are sold. This individual is always patient and courteous with an outgoing personality and has a unique ability to exercise good judgment while providing excellent customer service. This position also provides limited administrative support to the Group Fitness Department. Duties / Responsibilities Acknowledges and greets everyone who comes into the Club Checks in members / guests, verifies membership status and assists the members and/or guests in finding where they need to be Professionally handles communications to members with regards to any past due membership accounts Obtains signed waivers for members and/ or guests as required Registers participants into programs, collects applicable fees while verifying accurate information Professionally handles all incoming calls and directs them to the appropriate staff, if needed Responds to member and/or guest inquiries according to Club policy Responds to any member and/or guest emergency according to Club policy Follows all outlined accounting and cash handling policies and procedures Handles tennis court reservations and collection of applicable fees, if any Properly handles Lost & Found items per outlined policies and procedures Assigns lockers and collects fees Monitors and stocks clean towels, fitness floor wipes, etc. Follows Club policies and procedures regarding member and guest activities and enforces those policies Provides secondary support for housekeeping by keeping up on cleaning of member/guest areas, folding towels, proactively addressing issues and any other needs Maintains a clean and debris free area including desk and lobby areas May at times be asked to support special events within Club Moves throughout the shift with purpose; no personal cell phone usage during shift Complies with Club's employee handbook manual, departmental policies and procedures and with all applicable federal and state employment laws All other duties as assigned Group Fitness Administrative Work Updates the digital GF class schedule changes and instructor changes Other administrative tasks needed to support the Director of Group Fitness Qualifications Job Standards Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to: Education/ Experience: High School Diploma or equivalent required Minimum of 1 year of customer service experience is required Basic math and above average computer skills (Microsoft, Excel, Word, Outlook, POS systems) Professional appearance and demeanor Reception experience is preferred Skills: Professional, friendly, outgoing personality and enjoy social interaction Excellent customer service and strong communications skills Ability to use computers and related technology efficiently and learn applicable Club software systems Time management and organizations skills: ability to multitask Judgment and problem-solving skills Attentive to detail Licenses/Certifications: Valid Driver's License - or reliable transportation to work CPR and/or First Aid/AED Training preferred Special Requirements: Regular and predictable attendance is required - must be reliable Ability to stand for the entire shift Ability to move or lift as much as 50 pounds on a regular basis Ability to communicate well both verbally and in written form
    $24k-29k yearly est. 31d ago
  • Marriott Aloft Night Auditor

    Country Club Lodging

    Night auditor job in Kansas City, MO

    Full-time, Part-time Description We are in search of a Night Auditor that will play a key role in the success of this hotel. If you are experienced, innovative, tenacious, and ready to make your mark we want to hear from you. Job Duties: Greeting & checking guests in/out of the hotel. Handling guest requests. Answering internal/external calls. Taking reservations over the phone. Running shift reports & balancing cash drawers. Properly executing daily closing reports. Assisting other departments with guest needs including communicating issues to department. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change. While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. Benefits Affordable health insurance with employer premium contributions offered to all full-time associates Wide range of benefit options (medical, dental, vision, accident, critical illness, life) offered to all full-time associates Paid Time Off (PTO) available to full-time associates Discounts at Marriott Hotels Requirements Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required. Minimum availability of 16 hours per week for part-time employees. Comply with hotel and/or department uniform and professional behavior and appearance standards. Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff. Review and approve electronic timecards weekly for accuracy.
    $24k-30k yearly est. 60d+ ago
  • Night Audit (Front Desk Night Shift) (Part-Time)

    Springhill Suites Kansas City Plaza

    Night auditor job in Kansas City, MO

    No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Night Auditors makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Night Audit, you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Hotel Night Auditor

    Holiday Inn Kansas City Downtown 4.1company rating

    Night auditor job in Kansas City, MO

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
    $25k-30k yearly est. 60d+ ago

Learn more about night auditor jobs

How much does a night auditor earn in Shawnee, KS?

The average night auditor in Shawnee, KS earns between $22,000 and $32,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.

Average night auditor salary in Shawnee, KS

$26,000

What are the biggest employers of Night Auditors in Shawnee, KS?

The biggest employers of Night Auditors in Shawnee, KS are:
  1. Hotel Equities
  2. Fairfield Inn
  3. Properties Management Co
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