Night Auditor - Canopy by Hilton Sioux Falls Downtown
Hilton Worldwide 4.5
Night auditor job in Sioux Falls, SD
Own the Night. Lead with Hilton Standards. At Canopy by Hilton Sioux Falls, we believe the night shift sets the tone for the next day. We're seeking an experienced NightAuditor who understands Hilton standards, systems, and service culture-and can confidently take ownership of our hotel overnight.
This role is ideal for a hospitality professional who already knows Hilton operations and thrives in a calm, independent environment while maintaining impeccable accuracy and guest service.
A NightAuditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What We're Looking For
* Previous Hilton hotel experience required (Night Audit or Front Desk preferred)
* Strong working knowledge of Hilton systems (OnQ experience strongly preferred)
* Proven attention to detail and financial accuracy
* Ability to work independently and make sound decisions overnight
* Excellent communication and guest service skills
* Dependable, professional, and calm under pressure
Shift pattern will need to consist of full flexibility to work overnights including weekends and holidays.
The rate of pay starts at $18.00 per hour
A NightAuditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As NightAuditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
* Ensure credit card system reconciles to daily transaction lists
* Schedule, assign daily work, inform and train team members
* Monitor, observe and assist in evaluating team member performance
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$18 hourly 1d ago
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Full Time Night Auditor
Holiday Inn Express Hotel & Suites 4.4
Night auditor job in Sioux Falls, SD
The Holiday Inn Express Hotel & Suites, near the Empire Mall is currently accepting applications for a full time NightAuditor. The ideal candidate for this position will be able to work 11pm - 7am on Sunday thru Thursday nights. If you are reliable, outgoing, personable and overall happy person, this might be the job for you. Our Guest Service Agents must have the ablility to work well on their own and be very reliable. You will be responsible for check-in, check-out, selling room reservations, security, and the overall cleanliness of the front desk and lobby area.
We offer our full time employees discounts on hotel reservations with Kelly Inn managed hotel and also with IHG Hotels, 401K Retirement Program (with Employer Match), vacation pay and holiday pay if you work the holidays. We also offer extra compensation for working on your birthday as well.
Must be able to pass a criminal background check.
$24k-28k yearly est. 60d+ ago
Full Time Night Auditor
Holiday Inn Express Hotel & Suites at Empire Mall 4.1
Night auditor job in Sioux Falls, SD
Job Description
The Holiday Inn Express Hotel & Suites, near the Empire Mall is currently accepting applications for a full time NightAuditor. The ideal candidate for this position will be able to work 11pm - 7am on Sunday thru Thursday nights. If you are reliable, outgoing, personable and overall happy person, this might be the job for you. Our Guest Service Agents must have the ablility to work well on their own and be very reliable. You will be responsible for check-in, check-out, selling room reservations, security, and the overall cleanliness of the front desk and lobby area.
We offer our full time employees discounts on hotel reservations with Kelly Inn managed hotel and also with IHG Hotels, 401K Retirement Program (with Employer Match), vacation pay and holiday pay if you work the holidays. We also offer extra compensation for working on your birthday as well.
Must be able to pass a criminal background check.
#hc46195
$23k-28k yearly est. 25d ago
Guest Service Representative
Fairfield Inn 4.1
Night auditor job in Sioux Falls, SD
As Guest Service Representative, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas. If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you!
RESPONSIBILITIES
Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
Book guest hotel reservations.
Register guests to the hotel, verifying reservation, personal information and securing payment information.
Answer and route calls as appropriate; take guest messages with accuracy.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner.
Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
Responsible for cash drawer contents and transactions during shift.
Maintain accurate records including cash flows, registration cards, reservation cards, and property walks.
Process all market and retail transactions for the guests.
Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions.
Maintain appropriate market inventory levels, restocking when necessary.
Handle confidential information, including guest records, with a high degree of integrity.
QUALIFICATIONS
High School Graduate or GED required.
Knowledge of front desk operations and procedures, guest services and hotel services.
Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
Able to work independently and desire to participate as part of a team.
Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Demonstrate genuine care for customers and employees.
Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Able to work in a fast-paced environment.
BENEFITS
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals, travel, entertainment, etc.
Hotel Discounts Worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health Savings Account
Employee Assistance Program (EAP)
Dependent Care FSA
$24k-28k yearly est. Auto-Apply 1d ago
Front Desk Agent
Highpoint Hotel
Night auditor job in Sioux Falls, SD
Job Description
Join us at the Highpoint Hotel!
*ATTENDANCE BONUS-MONTHLY PAYOUT!*
*HIRING FULL TIME AND PART TIME!*
At the Highpoint, we pride ourselves in creating the best environment for our team members and guests alike!
We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day!
The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you!
Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities.
Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
Works actively with the sales team and all other staff to provide excellent guest experiences
Follows the check-in and check-out processes in a friendly and efficient manner
Reviews and updates the communication log regularly to stay current with developments in the hotel
Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
Invest in our three core values of the Hegg vision:
We Always Find a Way
Be Better Every Day
We Are Better Together
Benefits include:
**Depending on hours worked:
Paid Time Off
Perfect Attendance Bonus Plan
Referral Bonus Plan
Worldwide Hotel Discounts
REQUIREMENTS:
Ability to be on feet for up to 8 hours.
Ability to lift up to 50 lb.
Detail oriented.
Customer service experience helpful.
Works well alone and with others.
An Equal Opportunity / Affirmative Action Employer
NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.
$24k-29k yearly est. 26d ago
Front Desk Clerk - Full-time
Center Inn
Night auditor job in Sioux Falls, SD
Center Inn, a locally owned hotel located on the Avera Hospital campus is hiring for a FT Front Desk position. 7-3 and 3-11 shifts will be required. Mix of weekday and weekend shifts.
Customer Service is the most important quality. Duties include:
-Guest reservations
-Guest check-in and check-out with cash, check, and credit card posting applications
-Shift cash and credit card balancing to hotel software
-Lobby and hallway (traffic areas) cleaning
-Laundry cleaning and folding
-Resourceful communications dealing with all guest needs and service inquiries
$15/hr with weekend differential of .50/hr. Paid time off- earn time to use as you work. Dental insurance available. Standard shifts 7am-3pm, 3pm- 11pm, and 11pm to 7am.
$15 hourly 40d ago
Front Desk Agent
Hegg Companies 3.5
Night auditor job in Sioux Falls, SD
Join us at the Highpoint Hotel!
*ATTENDANCE BONUS-MONTHLY PAYOUT!*
*HIRING FULL TIME AND PART TIME!*
At the Highpoint, we pride ourselves in creating the best environment for our team members and guests alike!
We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day!
The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you!
Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities.
Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
Works actively with the sales team and all other staff to provide excellent guest experiences
Follows the check-in and check-out processes in a friendly and efficient manner
Reviews and updates the communication log regularly to stay current with developments in the hotel
Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
Invest in our three core values of the Hegg vision:
We Always Find a Way
Be Better Every Day
We Are Better Together
Benefits include:
**Depending on hours worked:
Paid Time Off
Perfect Attendance Bonus Plan
Referral Bonus Plan
Worldwide Hotel Discounts
REQUIREMENTS:
Ability to be on feet for up to 8 hours.
Ability to lift up to 50 lb.
Detail oriented.
Customer service experience helpful.
Works well alone and with others.
An Equal Opportunity / Affirmative Action Employer
NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.
$25k-29k yearly est. Auto-Apply 55d ago
Guest Services Representative
Legends 4.3
Night auditor job in Sioux Falls, SD
ASM Global, the leader in privately managed public assembly facilities, has openings for Guest Services Representatives. Summary - A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services in the Denny Sanford PREMIER Center, Sioux Falls Arena, and Convention Center. Guest Services Representative duties include the following:
Essential Duties and Responsibilities:
* Guest relations activities include greeting and directing guests, screening guests for prohibited items, securing areas, responding to emergency situations, ensuring the safety of all guests, and reacting to requests for service and assistance.
* Have a full working understanding of the specific event post (i.e., ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons. Anticipate problems and appropriate solutions.
* Ensuring there is an effective and efficient response to patron issues through 2-way radio communication.
* Observe employee and crowd behavior before, during, and after events.
* Keep unauthorized persons out of restricted areas.
* Represent the company in a polite and professional manner using proper customer service skills.
* Direct customer service complaints and inquiries to proper manager/supervisor.
* Abide by facility rules, regulations, policies, and procedures.
* Use a ticket scanner to allow patrons into facilities.
* Assist patrons according to ticket information.
* Promote a safe working environment for all employees by following the emergency program as needed.
* Will be required to have open availability to work events on an on-going basis including weekends, evenings, and holidays.
* Maintains the proper image and generates positive public relations with patrons and staff.
* Pick up loose debris/garbage following event.
* Performs other duties assigned by the Guest Services Manager.
Qualifications:
* Demonstrate ability to read, write, hear, and speak English.
* Clean and neat in appearance.
* Ability to work flexible hours including weekends, evenings, and holidays.
* Ability to stand for long periods; able to walk up and down steep stairs. Reasonable accommodation will be considered for those with disabilities.
Skills and Abilities:
* Read, write, and speak English.
* Ability to climb stairs.
* Ability to stand for 6 - 10 hours.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Contact:
Kayla Rehfeldt
Human Resources Manager
Denny Sanford PREMIER Center
1201 N. West Ave.
Sioux Falls, SD 57104
Applicants that need reasonable accommodation to complete the application process may contact
************.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.
$24k-29k yearly est. 60d+ ago
Guest Services Representative
My Place Hotels 3.7
Night auditor job in Sioux Falls, SD
About the Role:
Are you ready to join a team dedicated to delivering exceptional guest experiences? My Place Hotel is looking for a motivated and detail-oriented Guest Services Representative. In this key role, you will be the central point of contact for guests, ensuring their stay is seamless from reservation to check-out. If you're an organized, dependable multitasker with a positive attitude and strong knowledge of the local area, this is the perfect opportunity for you!
What You'll Do:
As a Guest Services Representative, your shift will be filled with various tasks aimed at providing top-notch service to our guests:
Guest Interaction: Welcome and greet guests with a warm and friendly demeanor. Efficiently handle check-ins and check-outs, manage reservations, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to hotel policy.
Guest Assistance: Serve as the go-to resource for guests by providing information about the hotel, amenities, local attractions, restaurants, shopping, and churches. Also, address and resolve guest concerns or complaints with professionalism.
Telephone Management: Operate the phone system with proper etiquette, take and transfer calls, accurately record messages, and manage guest wake-up calls.
Financial Transactions: Complete credit card authorizations, accurately handle cash transactions and provide change for guests.
Administrative Duties: Maintain organized records of the day's activities, including preparing the Night Audit Checklist, managing cash and call logs, and keeping the Front Desk Log up-to-date. Report any issues related to the front desk, guest relations, or maintenance to the General Manager.
Safety & Security: Adhere to all safety and security protocols. Regularly inspect the property, including walking all floors and stairwells, checking outside doors for security, and ensuring outside lighting is functioning properly.
Loyalty Program Promotion: Actively promote the Stay Rewarded Loyalty Program to enhance guest loyalty and satisfaction.
Cleaning: Assist with cleaning tasks, such as laundry (washing, drying, folding, and storing), cleaning and sanitizing common areas, stocking supplies, making coffee, and stocking the coffee bar. Ensure that all entrances and sidewalks are free of snow and ice.
Support Services: Deliver additional guest supplies such as rollaway cribs, towels, and soap as needed. Issue and track master keys and key cards for housekeeping and maintenance staff.
Housekeeping Assistance: When needed, assist with cleaning guest rooms, particularly when the hotel is full or the housekeeping staff is short.
What We're Looking For:
Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications.
Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues.
Organizational & Multi-Tasking Abilities: Ability to juggle multiple tasks while maintaining high standards of accuracy and organization.
Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential.
Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records.
Benefits:
Competitive Pay: $15-$16 hourly
Monthly Bonus Potential
Flexible Scheduling: day & evening shifts available, weekend availability preferred
Direct Deposit
Cross-Training
Growth Potential
Ready to Elevate Your Career?
If you're looking for a rewarding role in a fun, supportive environment with growth opportunities, we encourage you to apply for the Guest Services Representative position. Showcase your skills and dedication, and become an essential part of our team, where you can make a real difference in our guests' experiences.
Apply today and make My Place Your Place!
$15-16 hourly 1d ago
Guest Services Representative
Asmglobal
Night auditor job in Sioux Falls, SD
ASM Global, the leader in privately managed public assembly facilities, has openings for Guest Services Representatives.
Summary - A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services in the Denny Sanford PREMIER Center, Sioux Falls Arena, and Convention Center. Guest Services Representative duties include the following:
Essential Duties and Responsibilities:
Guest relations activities include greeting and directing guests, screening guests for prohibited items, securing areas, responding to emergency situations, ensuring the safety of all guests, and reacting to requests for service and assistance.
Have a full working understanding of the specific event post (i.e., ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons. Anticipate problems and appropriate solutions.
Ensuring there is an effective and efficient response to patron issues through 2-way radio communication.
Observe employee and crowd behavior before, during, and after events.
Keep unauthorized persons out of restricted areas.
Represent the company in a polite and professional manner using proper customer service skills.
Direct customer service complaints and inquiries to proper manager/supervisor.
Abide by facility rules, regulations, policies, and procedures.
Use a ticket scanner to allow patrons into facilities.
Assist patrons according to ticket information.
Promote a safe working environment for all employees by following the emergency program as needed.
Will be required to have open availability to work events on an on-going basis including weekends, evenings, and holidays.
Maintains the proper image and generates positive public relations with patrons and staff.
Pick up loose debris/garbage following event.
Performs other duties assigned by the Guest Services Manager.
Qualifications:
Demonstrate ability to read, write, hear, and speak English.
Clean and neat in appearance.
Ability to work flexible hours including weekends, evenings, and holidays.
Ability to stand for long periods; able to walk up and down steep stairs. Reasonable accommodation will be considered for those with disabilities.
Skills and Abilities:
Read, write, and speak English.
Ability to climb stairs.
Ability to stand for 6 - 10 hours.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Contact:
Kayla Rehfeldt
Human Resources Manager
Denny Sanford PREMIER Center
1201 N. West Ave.
Sioux Falls, SD 57104
Applicants that need reasonable accommodation to complete the application process may contact
************.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.
$21k-27k yearly est. Auto-Apply 60d+ ago
Guest Services Representative
Legends Global
Night auditor job in Sioux Falls, SD
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
ASM Global, the leader in privately managed public assembly facilities, has openings for Guest Services Representatives.
Summary - A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services in the Denny Sanford PREMIER Center, Sioux Falls Arena, and Convention Center. Guest Services Representative duties include the following:
Essential Duties and Responsibilities:
Guest relations activities include greeting and directing guests, screening guests for prohibited items, securing areas, responding to emergency situations, ensuring the safety of all guests, and reacting to requests for service and assistance.
Have a full working understanding of the specific event post (i.e., ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons. Anticipate problems and appropriate solutions.
Ensuring there is an effective and efficient response to patron issues through 2-way radio communication.
Observe employee and crowd behavior before, during, and after events.
Keep unauthorized persons out of restricted areas.
Represent the company in a polite and professional manner using proper customer service skills.
Direct customer service complaints and inquiries to proper manager/supervisor.
Abide by facility rules, regulations, policies, and procedures.
Use a ticket scanner to allow patrons into facilities.
Assist patrons according to ticket information.
Promote a safe working environment for all employees by following the emergency program as needed.
Will be required to have open availability to work events on an on-going basis including weekends, evenings, and holidays.
Maintains the proper image and generates positive public relations with patrons and staff.
Pick up loose debris/garbage following event.
Performs other duties assigned by the Guest Services Manager.
Qualifications:
Demonstrate ability to read, write, hear, and speak English.
Clean and neat in appearance.
Ability to work flexible hours including weekends, evenings, and holidays.
Ability to stand for long periods; able to walk up and down steep stairs. Reasonable accommodation will be considered for those with disabilities.
Skills and Abilities:
Read, write, and speak English.
Ability to climb stairs.
Ability to stand for 6 - 10 hours.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Contact:
Kayla Rehfeldt
Human Resources Manager
Denny Sanford PREMIER Center
1201 N. West Ave.
Sioux Falls, SD 57104
Applicants that need reasonable accommodation to complete the application process may contact
************.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.
$21k-27k yearly est. 47d ago
Guest Service Representative
Home2 Suites Sioux Falls-Sanford Medical Center
Night auditor job in Sioux Falls, SD
Come join our established award winning team! As Guest Service Representative, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas. If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you! Looking for full and or part time. Looking for weekend availability and ability to work 3p-11p and some 7a-3p shifts.
RESPONSIBILITIES
Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
Book guest hotel reservations.
Register guests to the hotel, verifying reservation, personal information and securing payment information.
Answer and route calls as appropriate; take guest messages with accuracy.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner.
Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
Responsible for cash drawer contents and transactions during shift.
Maintain accurate records including cash flows, registration cards, reservation cards, and property walks.
Process all market and retail transactions for the guests.
Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions.
Maintain appropriate market inventory levels, restocking when necessary.
Handle confidential information, including guest records, with a high degree of integrity.
QUALIFICATIONS
High School Graduate or GED required.
Knowledge of front desk operations and procedures, guest services and hotel services.
Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
Able to work independently and desire to participate as part of a team.
Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Demonstrate genuine care for customers and employees.
Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Able to work in a fast-paced environment.
BENEFITS
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals, travel, entertainment, etc.
Hotel Discounts Worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health Savings Account
Employee Assistance Program (EAP)
Dependent Care FSA
$21k-27k yearly est. Auto-Apply 60d+ ago
Part-Time Hotel Front Desk Representative
Staybridge Suites Empire Mall 4.2
Night auditor job in Sioux Falls, SD
Join Our Team as a Hotel Front Desk Representative!
Are you a warm, friendly, and organized individual who enjoys providing exceptional customer service? Do you have a knack for problem-solving and a passion for hospitality? If so, we want you to be a part of our team at Staybridge Suites Empire Mall in Sioux Falls, SD!
About Us:
Located just minutes away from the Empire Mall, Staybridge Suites offers guests a comfortable and relaxing stay in the heart of Sioux Falls. Our hotel features spacious suites with fully equipped kitchens, a fitness center, complimentary breakfast, and a welcoming atmosphere that makes guests feel right at home.
As a member of the IHG family, Staybridge Suites is committed to providing top-notch service and creating memorable experiences for our guests. We take pride in our team members and strive to create a supportive and inclusive work environment where everyone can thrive.
Job Description:
As a Hotel Front Desk Representative, you will be the first point of contact for our guests and play a crucial role in ensuring their stay is enjoyable and stress-free. Your responsibilities will include:
Greeting guests with a warm and welcoming attitude
Checking guests in and out of the hotel promptly and efficiently
Answering phone calls and emails, and responding to guest inquiries
Assisting guests with special requests and accommodations
Handling reservations and updating guest information in the system
Resolving guest issues and complaints in a professional and timely manner
Working collaboratively with other team members to ensure smooth operations
Must be able to pass a background check.
If you have excellent communication skills, a positive attitude, and a passion for hospitality, we want to hear from you! Prior experience in a customer service or front desk role is preferred but not required. We are willing to train the right candidate who demonstrates a strong work ethic and a willingness to learn.
We are looking to fill a part-time position on our front desk. We here at the Staybridge Suites Empire Mall offers competitive benefits for all team members. Join us and be a part of a dynamic team that is dedicated to providing exceptional service and creating memorable experiences for our guests!
#hc132292
$22k-27k yearly est. 4d ago
Front Desk Agent
Hilton Garden Inn 4.5
Night auditor job in Sioux Falls, SD
Job Description
Join us at the Hilton Garden Inn Sioux Falls Downtown!
**Weekends and afternoon/evening availability is a must!**
At the Hilton Garden Inn, we pride ourselves in creating the best environment for our team members and guests alike!
We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day!
The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you!
Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities.
Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
Works actively with the sales team and all other staff to provide excellent guest experiences
Follows the check-in and check-out processes in a friendly and efficient manner
Reviews and updates the communication log regularly to stay current with developments in the hotel
Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
Invest in our three core values of the Hegg vision:
We Always Find a Way
Be Better Every Day
We Are Better Together
Benefits include:
**Depending on hours worked:
Paid Time Off
Perfect Attendance Bonus Plan
Referral Bonus Plan
Worldwide Hotel Discounts
REQUIREMENTS:
Ability to be on feet for up to 8 hours.
Ability to lift up to 50 lb.
Detail oriented.
Customer service experience helpful.
Works well alone and with others.
An Equal Opportunity / Affirmative Action Employer
NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.
$24k-28k yearly est. 21d ago
Front Desk Clerk - Full-time
Center Inn
Night auditor job in Sioux Falls, SD
Job Description
Center Inn, a locally owned hotel located on the Avera Hospital campus is hiring for a FT Front Desk position. 7-3 and 3-11 shifts will be required. Mix of weekday and weekend shifts.
Customer Service is the most important quality. Duties include:
-Guest reservations
-Guest check-in and check-out with cash, check, and credit card posting applications
-Shift cash and credit card balancing to hotel software
-Lobby and hallway (traffic areas) cleaning
-Laundry cleaning and folding
-Resourceful communications dealing with all guest needs and service inquiries
$15/hr with weekend differential of .50/hr. Paid time off- earn time to use as you work. Dental insurance available. Standard shifts 7am-3pm, 3pm- 11pm, and 11pm to 7am.
#hc43879
$15 hourly 5d ago
Front Desk Agent
Hegg Companies 3.5
Night auditor job in Sioux Falls, SD
Join us at the Hilton Garden Inn Sioux Falls Downtown!
**Weekends and afternoon/evening availability is a must!**
At the Hilton Garden Inn, we pride ourselves in creating the best environment for our team members and guests alike!
We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day!
The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you!
Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities.
Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
Works actively with the sales team and all other staff to provide excellent guest experiences
Follows the check-in and check-out processes in a friendly and efficient manner
Reviews and updates the communication log regularly to stay current with developments in the hotel
Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
Invest in our three core values of the Hegg vision:
We Always Find a Way
Be Better Every Day
We Are Better Together
Benefits include:
**Depending on hours worked:
Paid Time Off
Perfect Attendance Bonus Plan
Referral Bonus Plan
Worldwide Hotel Discounts
REQUIREMENTS:
Ability to be on feet for up to 8 hours.
Ability to lift up to 50 lb.
Detail oriented.
Customer service experience helpful.
Works well alone and with others.
An Equal Opportunity / Affirmative Action Employer
NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.
$25k-29k yearly est. Auto-Apply 50d ago
Guest Service Agent- Canopy by Hilton Sioux Falls Downtown
Hilton 4.5
Night auditor job in Sioux Falls, SD
“Create Moments Guests Remember - Start at the Front Desk.”
At Canopy Sioux Falls, we're all about celebrating the spirit of our city - from the beauty of Falls Park to the lively downtown scene right outside our doors. As a Front Desk Agent, you're not just greeting guests…you're welcoming them into the Sioux Falls experience. You'll be the friendly local expert who helps guests feel at home, discover the best of the neighborhood, and leave with unforgettable memories.
A front desk agent is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
Respond to guest inquiries and in a timely, friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Provide or obtain accurate information
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
$25k-31k yearly est. Auto-Apply 11d ago
Front Desk Agent
Hegg Companies 3.5
Night auditor job in Sioux Falls, SD
Join us at the Hilton Garden Inn Sioux Falls Downtown!
**Weekends and afternoon/evening availability is a must!**
At the Hilton Garden Inn, we pride ourselves in creating the best environment for our team members and guests alike!
We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day!
The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you!
Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities.
Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
Works actively with the sales team and all other staff to provide excellent guest experiences
Follows the check-in and check-out processes in a friendly and efficient manner
Reviews and updates the communication log regularly to stay current with developments in the hotel
Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
Invest in our three core values of the Hegg vision:
We Always Find a Way
Be Better Every Day
We Are Better Together
Benefits include:
**Depending on hours worked:
Paid Time Off
Perfect Attendance Bonus Plan
Referral Bonus Plan
Worldwide Hotel Discounts
REQUIREMENTS:
Ability to be on feet for up to 8 hours. Ability to lift up to 50 lb. Detail oriented. Customer service experience helpful. Works well alone and with others.
An Equal Opportunity / Affirmative Action Employer
NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.
$25k-29k yearly est. Auto-Apply 51d ago
Guest Service Agent- Canopy by Hilton Sioux Falls Downtown
Hilton Worldwide 4.5
Night auditor job in Sioux Falls, SD
"Create Moments Guests Remember - Start at the Front Desk." At Canopy Sioux Falls, we're all about celebrating the spirit of our city - from the beauty of Falls Park to the lively downtown scene right outside our doors. As a Front Desk Agent, you're not just greeting guests…you're welcoming them into the Sioux Falls experience. You'll be the friendly local expert who helps guests feel at home, discover the best of the neighborhood, and leave with unforgettable memories.
A front desk agent is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
* Respond to guest inquiries and in a timely, friendly and efficient manner
* Provide driving and/or walking directions to guests to local destinations
* Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
* Assist fellow team members and other departments wherever necessary to maintain positive working relationships
* Provide or obtain accurate information
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$25k-31k yearly est. 12d ago
Front Desk Agent
Hegg Companies 3.5
Night auditor job in Sioux Falls, SD
Join us at the Highpoint Hotel!
*ATTENDANCE BONUS-MONTHLY PAYOUT!*
*HIRING FULL TIME AND PART TIME!*
At the Highpoint, we pride ourselves in creating the best environment for our team members and guests alike!
We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day!
The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you!
Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities.
Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
Works actively with the sales team and all other staff to provide excellent guest experiences
Follows the check-in and check-out processes in a friendly and efficient manner
Reviews and updates the communication log regularly to stay current with developments in the hotel
Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
Invest in our three core values of the Hegg vision:
We Always Find a Way
Be Better Every Day
We Are Better Together
Benefits include:
**Depending on hours worked:
Paid Time Off
Perfect Attendance Bonus Plan
Referral Bonus Plan
Worldwide Hotel Discounts
REQUIREMENTS:
Ability to be on feet for up to 8 hours. Ability to lift up to 50 lb. Detail oriented. Customer service experience helpful. Works well alone and with others.
An Equal Opportunity / Affirmative Action Employer
NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.
How much does a night auditor earn in Sioux Falls, SD?
The average night auditor in Sioux Falls, SD earns between $22,000 and $32,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.
Average night auditor salary in Sioux Falls, SD
$26,000
What are the biggest employers of Night Auditors in Sioux Falls, SD?
The biggest employers of Night Auditors in Sioux Falls, SD are: