Front Desk Clerk
Night auditor job in Bainbridge, GA
We suggest you enter details here. Role Description This is a full-time, on-site role for a Front Desk Clerk located in Bainbridge, GA. The Front Desk Clerk will handle receptionist duties, greet and assist visitors, manage phone inquiries with professionalism, and provide administrative and clerical support. Other responsibilities include ensuring a welcoming environment, maintaining an organized front desk, and addressing client or visitor needs efficiently.
Qualifications
Proficiency in Receptionist Duties and Clerical Skills
Strong Customer Service and Communication skills
Ability to demonstrate excellent Phone Etiquette
Detail-oriented with organizational and multitasking abilities
Proficiency in basic office software (e.g., MS Office) is a plus
High school diploma or equivalent; additional training or certification is a bonus
Front Desk Representative
Night auditor job in Winter Park, FL
📣 We're Hiring! Front Desk Receptionist / Administrative Assistant
Heartwell Cardiology
Heartwell Cardiology is growing, and we're looking for a warm, well-spoken, and energetic Front Desk Receptionist / Administrative Assistant to be the welcoming face of our practice.
If you're personable, organized, and love helping people, this is a perfect opportunity to join a modern, patient-focused cardiology practice dedicated to providing exceptional care.
⭐ What You'll Do
Greet patients with professionalism and warmth
Manage check-in/check-out and assist with paperwork
Schedule and confirm appointments
Answer and route phone calls
Support the clinical team with administrative tasks
Maintain an organized, clean front desk and lobby
Ensure a smooth and positive patient experience
⭐ What We're Looking For
Friendly, professional, and reliable
Excellent communication & customer service skills
Strong multitasking and organizational ability
Prior medical office or customer-facing experience preferred
Comfortable with technology, EMR systems, and Microsoft Office
Detail-oriented with a positive, patient-centered attitude
⭐ Why Join Heartwell Cardiology?
Work in a beautiful, modern, well-equipped office
Supportive, collaborative team environment
Meaningful work directly impacting patient care
Opportunities for growth in a reputable medical practice
📩 Interested candidates:
Apply directly through LinkedIn or send your resume to *****************************
💙 Join us in delivering exceptional cardiovascular care to the Central Florida community!
Night Auditor- Holiday Inn & Suites Boca Raton North
Night auditor job in Boca Raton, FL
Holiday Inn & Suites is looking for a Night Auditor to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift. We are looking for someone who can provide attentive, courteous and efficient service to all guests throughout their stay while conducting the front office functions while on the 11pm - 7am shift.
Responsibilities
· Greet and welcome all guests approaching the front desk in accordance with Lexima/Brand Standards.
· Responsible for the preparation and disposition of all night audit checklist work and reports as well as the front office function on the third shift.
· Handle check-ins and check-outs in a friendly, efficient and courteous manner.
· Answer all guest inquires (i.e. hotel services and amenities, the area, etc.).
· Be aware of all rates, packages and special promotions.
· Obtain all necessary information when taking room reservations and follow rate quoting guidelines.
· Fully understand and be able to operate all relevant aspects of the front desk computer system.
· Focus on his/her role in contributing to guest satisfaction surveys.
· Prepare coffee set-up each morning prior to serving time.
· Pass and maintain food handlers license as required by hotel.
· Balance daily reports and identify and correct any errors.
· Maintain cashiering responsibilities as per front office procedures.
· Ensure correct and accurate cash handling while at the front desk.
· Distribute or tabulate any work as outlined by management.
· Comply with all safety and security procedures as they relate to the building and guest corridors to ensure all areas are locked and secured.
· Have a thorough working knowledge of security procedures.
· Train any new Night Auditors as requested by management.
· Keep working areas neat and organized.
· Maintain high standards of personal appearance and grooming, which include compliance with dress code and uniform requirements.
· Maintain a professional and friendly demeanor at all times.
· Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
· Must be always attentive, courteous and efficient in the dealings with clients, guests, managers and all other employees.
· Demonstrate a genuine care and commitment to guest service.
Qualifications
· Ability to work the 11pm - 7am shift.
· High school diploma or equivalent required.
· Previous hospitality experience preferred.
· Knowledge of accounting principles preferred.
· Experience handling cash, accounting procedures and general administrative tasks.
· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Night Audit
Night auditor job in Miami, FL
The Regency Hotel is hiring! Be a part of an incredible transformation by applying with us today! With a distinctive boutique ambiance, the Regency is a leading choice among Miami hotels. Our personalized service, attention to detail, and independent mind set differentiate us from our competitors.
Job Description
NightAuditors and desk agents are responsible for greeting and registering the guest,providing outstanding guest service during their stay, and settling the guest'saccount upon completion of their stay. However, the realm of responsibilitieswill extend beyond that of atypical front desk agent. This allows the Guest Service Agent to expand their skill sets and work in a fast pacedenvironment with new challenges daily.
Primaryresponsibilities include:
Registeringguests, making and modifying reservations, hotel operator, and concierge duties.candidate must possess a positive and upbeat personality with a desire todeliver outstanding customer service to our guests. Also must have the abilityto multi-task, be detail-oriented, and be able to problem solve in order toeffectively deal with internal and external customers as well as closing thenights operations /night audits procedures.
Duties
Must have a flexible schedule, Friday and Saturday night audit shifts are mandatory
•beresponsible for accurate check-in and checkout of all hotel guests
•collectpayments and post in the system
•utilizeproper telephone etiquette when answering phones
•utilizeproper telephone etiquette when answering phones, amenities and surrounding areato guest inquiries
•willattend department meetings as necessary
•performshift audit at completion of shift *Night Auditor Only
•performcashiering duties utilizing MSI for hotel store purchases
•followsafety and security procedures
•communicateas necessary with other Departments
•understandsand apply emergency procedures
Qualifications
Qualifications
· Considerable knowledge of computer systems for registration,reservations and back up systems.
· Above average mathematical comprehension to understand and interpretnumbers as they apply to operations in hotels.
· Ability to read, write, speak and understand the English language tocommunicate with guests and employees.
· Thorough organization and supervisory skills proficient inaccomplishing the task.
· Ability to develop subordinates to enhance advancement in the hotel andcompany.
· Ability to analyze complex statistical data and make judgmentsaccordingly.
· Ability to effectively deal with internal and external customers, someof whom will require high levels of patience, tact and diplomacy to defuseanger, collect accurate information and resolve conflicts.
Additional Information
Additional information
Pay rate for this Job is based on experience.
Personal Days
Health Care Insurance
Additional Insurance
401K
All your information will be kept confidential according to EEO guidelines
Night Auditor - Full Time
Night auditor job in Miami, FL
This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required. Will be required to assume position of Person in Charge (PIC) during the overnight shift.
Job Duties
Greets guests with genuine and warm spirit of hospitality
Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
Posts transactions to guest and master accounts
Reviews guest account balance, ensuring that payment is secured
Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
Reviews arrivals and blocks special requests
Processes required reports, including down time, high balance, etc.
Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
Handles guest requests and concerns in courteous and efficient manner
Coordinates the delivery of guest services by other hotel departments and outside businesses
Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
Prepares guest amenities, and ensures delivery in a timely manner
Handles in-house guest reservation requests such as extension, late check-out, and rebooking
Handles check-out procedures swiftly and accurately and assists guests on departure.
Maximizes room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
Stores guest luggage
Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
Operates the franchise terminal and performs designated maintenance tasks
Maintains procedures for credit control and handling of financial transactions
Maintains guest safety & privacy by adhering to established procedures
Issues safety deposit boxes for guest use, following security protocol
Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
Assists with the relocation of guests, when necessary
Assists other departments during slow periods
Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges.
Transfers charges and deposits to master accounts.
Closes necessary accounts at month end.
Prepares final reports of all daily revenue summaries.
Posts all room and tax revenues and late charges, including No-Shows.
Insures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties)
Changes system date.
Follows all company policies and procedures as outlined in Policy Manual.
Responsible for Life Safety Procedures and equipment
Participates (at some properties) in Manager on Duty schedule.
Additional duties may be added at any time at the discretion of management.
Consistently models the behavior of a ‘Baywood Ambassador' who:
Maintains a professional image, including grooming, verbiage, and body language, at all times.
Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
Fosters teamwork by offering assistance to others, as needed.
Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
Recommends other Baywood properties to our guests, when appropriate.
Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!' demonstrating our motto ‘It's Better at Baywood!'
Education:
High School diploma
Certifications / Licenses:
TIPS, or similar approved, alcohol server training certification (as required)
Experience:
Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.
Additional Skills:
Ability to multi-task
Ability to communicate effectively, both written and oral
Bilingual (Spanish & English) preferred, depending on geographic market
Ability to work the shifts required for the position
Ability to learn and adhere to Brand & Baywood Hotels' standards
Ability to take information from various sources and determine a responsible course of action
Ability to understand interdepartmental relationships
Ability to operate office equipment and industry specific software (PMS)
Ability to remain calm during stressful situations
Physical Demands
Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)
Sitting: Rarely
Bending, Stooping, Reaching: Occasionally
Lifting, Push/Pull: 40 lbs infrequently
Driving: Rarely
Traveling: None
Environmental Conditions:
Inside: Protection from weather conditions but not temperature changes
Outside: Rarely
View all jobs at this company
Night Auditor------Quality Inn Pensacola Blvd location
Night auditor job in Pensacola, FL
We are looking for a customer service representative to fill a full time position at our hotel in the capacity of the Night Auditor.
The job hours will be from 11p-7a daily and off days may fluctuate as schedule demands but will be a full 40 hour per week position.
The ideal candidate would have above average customer service skills and above average knowledge of math. In addition to performing, the audit, this person will be responsible for all of the normal facets of a front desk clerks duties, just a little more than waiting on guests though with some of the additional administrative duties..
We are looking to fill this position immediately and will actively train and work with the candidate to make an easy transition. Holidays and weekends will be required
We will start at an above average ($12-$13) market wage for the right person but longevity and retention is our goal, and if you are not into those hours. this position may not be your cup of tea. Our only goal to be successful lies on the work our associates are able to do ad show the willingness to be a step above for the loyal traveler
We hope you will consider joining the team and helping us strive to be better for the guest and the culture of the hotel to flourish.
View all jobs at this company
Night Audit
Night auditor job in Sarasota, FL
Join Our Team Today!
We seeking a Night Audit associate to assist with 3rd shift hotel and guest service operations at two of our beautiful hotels in Sarasota, FL - Magnolia Pointe and Ameniti Bay! These two Best Western Signature Collection properties are conveniently located right next to each other. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Knowledge of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Knowledge of guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Email daily reports to accounting office
Answer phones, handle mail, and take messages
Assist guests with questions and issues; ensure all guest problems are resolved in a timely manner
Knowledge of the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
Inspect conference rooms, common areas and public restrooms to ensure cleanliness
Perform security walks of hotel
Investigate and address noise/party issues
Set up, prepare, and maintain breakfast area
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Computer software skills
Communication both verbal and written
Dependable and customer focus
Time management and problem solving skills
Strong leadership abilities
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
1-2 years of hotel experience is a plus
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver's license and safe driving record - satisfactory criminal background screening required - professional references
SUPERVISORY RESPONSBILITY
This position doesn't manage any staff members.
BENEFITS WE OFFER
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Auto-ApplyPart Time Weekend Night Auditor. Join our Winning team.
Night auditor job in Valdosta, GA
Job DescriptionDescription:
This position is responsible for conducting night audit, date roll and other front desk reports and duties while operating the hotel's front desk systems for PBX, reservations, and check-in/check-out in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security.
ESSENTIAL JOB FUNCTIONS:
Work Objectives
Process guest registrations, including the computation and collection of payment.
Complete and verify all audit paperwork and shift reports.
Process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures.
Perform nightly balancing of all accounts to ensure proper posting to property management system and accounting system.
Prepare express checkout folios.
Maintain room status inventory.
Communicate all pertinent shift information to Assistant General Manager and other desk staff.
Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
Send and receive telephone calls and facsimiles; sort incoming mail and messages.
Enter invoices into accounting system and Scan Invoices into Accounting System.
Guest Satisfaction
Respond to guest needs, special requests, and complaints as needed.
Process guest invocations of 100% satisfaction guarantee.
Smile, acknowledge, and greet guests at front desk and other public areas.
Teamwork
Be available to work a flexible schedule. Must have open availability to include 2nd and 3rd shift, weekends and holidays.
Safety and Security
Perform work duties in accordance with Company safety and security policies and procedures, as well as in accordance with posted OSHA, HazCom, and Blood Borne Pathogen regulations and other applicable state and local regulations.
Report and store lost-and-found items in accordance with hotel procedures.
EDUCATION/EXPERIENCE:
MINIMUM EDUCATION:
High school diploma or equivalent.
MINIMUM EXPERIENCE:
Previous experience in the service industry is preferred but not required.
MINIMUM SKILL REQUIREMENTS:
Must be proficient in the use of common Windows-based programs, including Microsoft Word and Excel.
Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Must display very good organization and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Must have sound judgment and discretional skills and be able to work with little or no supervision.
Must be able to consistently work under pressure and simultaneously prioritize multiple projects.
Must be able to work with sensitive and confidential material.
Must be able to obtain valid, current, and non-probationary driver's license if required to operate hotel shuttle/van.
Must be available for All Days and Shifts
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to stand for extended periods, often for a minimum of 2 hours at a time.
Must be able to maneuver through all areas of the front office.
Must be able to lift up to 20 pounds and carry up to 10 pounds.
Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
Must have the manual dexterity and coordination to operate office equipment, including a 10key adding machine, PC computers, fax machine, and photocopier.
Must be able to adjust to changing priorities, and simultaneously complete multiple assignments despite interruptions.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.Report job
Requirements:
Night Audit
Night auditor job in Davenport, FL
Job Details Home2 Suites Orlando Davenport - Davenport, FL GraveyardDescription
Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues.
Prepares various audit worksheets as well as the Daily Flash Reports.
Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives.
Logs guest complaints into the Front Desk Communication or Log Book.
Register guests into the hotel and checks guests out of the hotel.
Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts.
Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Handles confidential information, including guest records, with a high degree of integrity.
Makes daily deposits (as applicable).
Verifies room charges and rates; verifies register has appropriate starting cash.
Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report.
Submits reports to the corporate office as appropriate.
Monitors room availability.
Blocks rooms and handles guest requests.
Performs and documents security walks on a regular basis.
Has a thorough knowledge of emergency procedures and the implementation of procedures.
Prepares continental breakfast on time; replenishes breakfast items as needed.
Performs duties of a Guest Service Agent, including laundry functions as directed.
May be required to make management decisions in the managers absence.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
Texas Western Hospitality offers a comprehensive rewards and compensation package for eligible associates that includes:
Opportunities for advancement and career growth
Warm and supportive work environment
Competitive Wages
Medical, Dental and Vision Insurance
Flex Spending Account
Voluntary Life Insurance
Short Term and Long Term Disability
401(k) retirement plan with Employer Match
Paid Time off Programs
Holiday Pay
Jury Duty Leave and Bereavement Leave
Qualifications
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service
Night Auditor
Night auditor job in Miami, FL
Job Details 401 - Miami West Courtyard - Miami, FL $16.50 - $17.00 HourlyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Also works as a front desk agent during shift as needed.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier.
Run audit reports/journals.
Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs.
Ensure all reports and back-up vouchers are complete and filed properly.
Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).
Review and correct discrepancies in the Front Desk System.
Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc.
Basic mathematical skills and ability to operate a 10-key by touch.
Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
Ability to access and accurately input information using a moderately complex computer.
Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Night Auditor
Night auditor job in Winter Garden, FL
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
DUTIES & RESPONSIBILITIES
Approach all encounters with guests and associates in a friendly service-oriented manner.
Maintain regular attendance in compliance with company standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Comply at all times with company standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Initiate and complete the End of Day process.
Run all reports as required for Food and Beverage audit.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.).
Maintain cashiering responsibilities as per Front Office procedures according to company's standards.
Maintain Front Office computer system operation according to company standards.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Follow up to ensure periodic checks by the security guards are made of building and guest corridors to ensure all areas are locked and secured (property specific)
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures according to company's standards.
Maintain proper record keeping (i.e. log books etc.) to company's standards.
Be familiar with all company's policies and procedures.
Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other associates during entire shift.
Have a working knowledge of security procedures.
Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.
Prepare and distribute the Daily Flash Report as needed.
Transfer the master or house accounts as necessary.
Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed.
Train any new Night Auditors as requested by management.
Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening lobby area (property specific)
Handle items for Lost and Found according to the standard.
Complete any reports as requested by management in a timely manner.
Complete any miscellaneous duties as required
Attend meetings as required by management.
Perform any other duties as requested by the General Manager or any other member of management.
Night Auditor | Tideline Ocean Resort + Spa | Palm Beach, FL
Night auditor job in Palm Beach, FL
What You'll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day.
Some of your nightly duties include:
· Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
· Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
· Answer guests' questions about the hotel services and amenities.
Where You've Been:
We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Night Auditor | Full Time | Hyatt Place | Fort Myers, FL
Night auditor job in Fort Myers, FL
Hyatt Place Fort Myers at the Forum 2600 Champion Ring Rd. Fort Myers, FL 33905
Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.
Hyatt Place Fort Myers at the Forum 2600 Champion Ring Rd. Fort Myers, FL 33905
Seeking Part Time Night Auditor or Full Time with some 3pm - 11pm shifts.
THE NIGHT AUDIT POSITION REQUIRES PERVIOUS FRONT DESK HOTEL EXPERIENCE.
Essential Duties and Responsibilities
Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly
Registers and processes guests upon arrival and departure
Demonstrates telephone courtesy and professionalism
Attentively listens to guests and anticipates any additional needs or concerns
Maintains clean and professional appearance of public areas and hotel office
Uses appropriate selling techniques to maximize revenue and occupancy
Completes daily management operations reports
Ensures all guest accounts are complete and accurate
Demonstrates a working knowledge of all services and facilities of the hotel and local area
Complies with the hotel's standard operating procedures and policies
Assists in monitoring and upholding procedures for the safety of guests and hotel team members
Assists team members and other departments as needed to contribute to operational efficiency
Delivers amenities and general assistance to guests as requested
Performs additional responsibilities as assigned by leadership
Qualifications
Strong interpersonal and communication skills
Strong organizational skills and attention to detail
Ability to handle stressful situations with poise and professionalism
Conduct work-related functions in a professional manner
Night Auditor
Night auditor job in Miami Beach, FL
About us:
The mission of Yurbban is to bring happiness to people through project management related to the tourism sector, following these values:
WOW!: We love originality and strive to surprise in every detail. We work from creativity, active marketing, and continuous innovation.
CONSCIOUS: We aim to improve the world through responsibility and sustainability. We implement and collaborate on social responsibility projects to contribute actively.
HONEST: We act ethically, making decisions consistent with our culture. We prioritize transparency in our actions and communication.
PASSION: We give our best in every challenge, having fun when putting ideas into action.
TEAM: We create together to achieve a shared goal where every opinion matters.
We currently operate lodging and restaurants in cities like Barcelona, Madrid, Miami and Bogotá under the brands Yurbban Hotels, UMA House by Yurbban, UMA Suites, The Spot for Living and Spotty Hostels.
Job Summary: As a Night Auditor, you will play a crucial role in ensuring the smooth and efficient operation of our establishment during the night shift.
You will be responsible for overseeing the financial activities, guest services, and administrative tasks during the overnight hours.
Your attention to detail, strong organizational skills, and ability to work independently will contribute to providing exceptional service to our guests and maintaining the financial integrity of the organization.
Duties and Functions:
Welcome and promptly escort guests within the hotel during Night shift· Deal with all Front Office operations (check in; check out; escorting; cashier operations; guests care) according to Hyatt policies, procedures and compliance with our code of conduct·
Dealing with enquiries both over the phone, face to face and via email
Anticipate guests needs in order to provide an exceptional and unique guest experience·
Handle cash and credit card payments as outlined Maintain high team focus by showing co-operation and support to all the hotel colleagues·
Be punctual at all times and adhere to general hotel rules strictly
Summarizing each night's operations and listing any follow-up tasks for management.
Skills and requirements:·
Languages: Professional English and Spanish required. Third language will be desirable·
Minimum experience: 3 years in hospitality industry.·
Others: Office automation knowledge and desirable to have previously managed a PMS·
Skills: Quality, cooperation, commitment, organization.· An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, Nuvolo, Microsoft Word, Excel &· Outlook is preferred·
Enter and locate work related information using computers and/or point of sale systems.
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment and have a high level attention to detail·
Maintain positive and productive working relationships with other employees and departments·
Ability to work independently and to partner with others to promote an environment of teamwork
Must be able to stand or walk a minimum eight-hour shift.
Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
Must have excellent communication skills and be able to read, write, speak and understand English.
Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
What we offer:
Competitive salary
Vision, Dental, Alternative Care, Retirement.
Discounts on branded products.
Joining a young company committed to the welfare of its employees.
Career plan within the company.
Training and Continuous Innovation.
Regular afterworks, teambuilding & more.
The Hotel will provide the required PPE.
Team members will be trained in the proper use and care of any assigned PPE.
Work Location: Miami South Beach, FL.
Schedule: This position requires fully availability during overnight, shift of 8 hours could be arranged between 11:00 pm to 8:00 am, weekends required.
Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more.
Work Authorization: Employee must be legally authorized to work in the United States.
FSLA Classification: Non-exempt
If you are passionate about hospitality, enjoy providing outstanding guest service, and thrive in a dynamic environment, we want to meet you!
Apply now and become part of Yurbban Hospitality Group at Miami Beach!
night auditor - Part Time (Hotel)
Night auditor job in Miami Beach, FL
Night Auditor (Hotel) (Part Time)
Hyatt Centric South Beach
Night Shift (Part Time)
Job Summary: As a Night Auditor at [Hotel Name], you will play a crucial role in ensuring the smooth operation of our hotel during the overnight shift. You will be responsible for the daily financial reconciliation, guest service, and maintaining the safety and security of the hotel environment. The ideal candidate possesses strong attention to detail, excellent communication skills, and a commitment to providing outstanding service to our guests.
Key Responsibilities:
1. Financial Reconciliation:
- Perform night audit duties, including balancing the day's financial transactions and ensuring accuracy in accounts receivable, accounts payable, and cash handling.
- Prepare daily financial reports, highlighting key performance indicators and discrepancies for management review.
- Process end-of-day procedures and close daily financial systems.
2. Guest Services:
- Greet and check in late-arriving guests, ensuring a smooth and welcoming experience.
- Address guest inquiries, concerns, and requests promptly and efficiently.
- Provide information about hotel amenities, services, and local attractions.
3.Safety and Security:
- Monitor hotel premises to ensure the safety and security of guests and staff during the night.
- Respond to emergencies and coordinate with local authorities as needed.
- Conduct regular inspections of the property and report maintenance and safety issues to the management.
4.Administrative Tasks:
- Maintain the front desk area, ensuring it is organized and presentable at all times.
- Assist with off-peak administrative duties as assigned, such as filing, data entry, and inventory management.
5.Customer Relationship Management:
- Build rapport with guests to encourage repeat business and convey a sense of personalized service.
- Capture guest feedback and assist in resolving any issues to enhance guest satisfaction.
Qualifications:
- High school diploma or equivalent; associate's degree in hospitality or business preferred.
- Previous experience in hotel front desk or night audit role is highly desirable.
- Proficient in basic accounting principles and financial software; experience with hotel management software (e.g., Opera, lightspeed FIDELIO) is a plus.
- Strong attention to detail and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Flexible availability, including weekends and holidays.
Physical Requirements:
- Ability to stand for extended periods and perform tasks that require physical stamina, such as lifting and moving items up to 25 pounds.
Benefits:
- Competitive salary and potential for overtime pay.
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
- Employee discounts on accommodations and hotel services.
Hyatt Centric South Beach is an equal opportunity employer and encourages applications from all qualified individuals. Join our team and help us provide memorable experiences for our guests!
Night Auditor
Night auditor job in Destin, FL
We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest's stay, from check-ins and reservations to balancing financial reports, while upholding our property's vision, mission, and core values.
This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you're ready to contribute to a welcoming and professional atmosphere, we'd love to hear from you!
Part-time Night Auditor
Night auditor job in Brunswick, GA
Description:
The Tru by Hilton Brunswick is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties.
The Job
A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions.
Job Duties Include:
Perform nightly balancing duties
Process daily paperwork
Complete shift reports
Provide guests with excellent service throughout the night
Occasionally tidy up the lobby and take out the trash
What would make me successful in this role?
Affinity for working independently
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants
Requirements
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
About Us
The Tru by Hilton is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
We're just off I-95, conveniently located just 8 miles from Downtown Historic Brunswick!
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Housekeeper Weekends Part-TimeJob Details
Job Type
Part-time
Brookfield, WI
Description
The Hampton Inn Brookfield/Milwaukee is looking for a part-time, Housekeeper to provide exceptional quality housekeeping services and enhance the overall guest experience on Saturdays and Sundays.
The Job
A typical day for a Housekeeper at the Hampton Inn starts around 8am when you receive your list of rooms to clean for the day. You will clean approximately 2-3 rooms per hour independently. As you are cleaning, your manager will inspect your rooms and send you back to fix anything that was missed. That extra set of eyes ensures that our guests are satisfied and more likely leave a tip.
Job Duties Include:
Clean and vacuum guest rooms
Visually inspect rooms to ensure adherence to brand standards
Respond to guest requests
What would make me successful in this role?
Passion for making things clean and tidy
Motivated to enhance the guest experience
Ability and preference to work independently
Ability to work in a fast-paced environment
Attention to detail and time management skills
Ability to perform a physically active job
Availability to work a flexible schedule: weekends and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before you get your regular paycheck
Double-time pay on Company holidays - 7 per year
Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants
About Us
The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
Our Brookfield home is off I-94, within five minutes of Ascension Hospital, Priedeman Business Center, and local dining.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Requirements:
Required Skills & Experience
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Night Auditor
Night auditor job in Safety Harbor, FL
We looking for a motivated team member who has a passion for service and a desire to provide legendary service. The Night Auditor position verifies and balances entries and records of financial transactions reported by various hotel departments during the day.
Duties (will include but not limited to):
Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the Resort against liability and fraud.
Audit, balance, post and produce reports for all revenue making departments.
Identify the causes of out-of-balance situations in a timely manner and rectify them.
Be able to interact with guests': check-in, check-out, solve issues/complaints.
Answer guests' questions regarding hotel services and amenities.
Qualifications:
Must be able to work weekends and holidays.
Prior cash handling experience necessary.
High School graduate or G.E.D. equivalent is required.
An Accounting background is preferred
Ability to communicate effectively with the Guests and Team Members.
Read, write and speak English fluently.
Strong computer and telephone skills.
Must be able to work weekends and holidays.
Night Auditor
Night auditor job in Roswell, GA
Raines Co. - Your Future is Now!
The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guest preferences and special requests
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Balances accounts from the day shifts
Checks all payment methods are up to date and correspond to the rooms they are on file with
Posts transactions from outlets to appropriate rooms or ledger accounts
Verify that all end of day work has been performed
Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day
Enter room cleans in Hotel Effectiveness
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Prior experience in the hospitality industry as a front desk agent or night auditor preferred
Experience with brand or property specific PMS, Quore, PBX and other hotel related systems
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Associate's degree in Business Administration, Hospitality or related major preferred
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
PT Night Auditor- Clarion Inn at Destination Daytona
Night auditor job in Ormond Beach, FL
Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Position Overview:
Teddy Morse's Daytona Harley-Davidson, part of the Ed Morse Automotive Group, is currently seeking a Part Time Night Auditor at the Clarion Inn at Destination Daytona.
Responsibilities
Ensure an environment in which high standards of customer service and quality exist for our guest.
Registers guest and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations coming in.
Thoroughly understands and adheres to proper credit, check-cashing and cash-handling policies and procedures.
Empowered to resolves guest related problems quickly, efficiently, and courteously
Understands room status and room status tracking.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures and guest check-out procedures.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Communicate with housekeeping and maintenance to ensure the availability of rooms according to forecast.
Receives information from the previous shift and passes on pertinent details to the oncoming shift.
Post and files all charges to guest, master, and city ledger accounts.
Follows procedures for issuing and closing safe deposit boxes.
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
Reports any unusual occurrences or request to the Front Office Manager or the MOD on duty.
Knows all safety and emergency procedures. Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Attend department meetings whenever scheduled.
Work closely with all departments with-in the hotel.
Speak to every employee and guest you come in contact with.
Perform or coordinate other tasks as assigned by the Front Office Manager.
Exemplify the Forbes Hamilton Standards of Excellence.
Qualifications
Hotel Front Desk experience preferred
Great customer service required!
Additional hours available during training
Excellent verbal, comprehension, listening and problem-solving skills.
Interpersonal and time management skills.
Adaptability.
Understanding of how to use front office equipment.
Sound computer skills and working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including:
Medical
Dental
Vision
Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Sick Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program! - Discounts on vehicles, parts & service
Employee Referral Program- Get rewarded for working with friends!
Become involved in our community with Ed Morse Cares
Unlimited career potential- opportunities in multiple states with over 30+ brands!
Ongoing Education- receive manufacturer and product knowledge training
Not ready to apply? Connect with us for general consideration.
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