Night auditor jobs in Virginia Beach, VA

Job Details Entry Virginia Beach, VA Undisclosed N/A Undisclosed Undisclosed Undisclosed Undisclosed Undisclosed OtherDescription The Night Auditor is responsible for: Audit, balance and report on the various areas of the hotel to provide accurate, timely information and to ensure and Hotel policies and procedures are followed and to prevent fraud. JOB RESPONSIBILITIES The Night Auditor's primary responsibilities will include: Audit, balance and report on all food and beverage outlets' cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Perform the duties of a front desk clerk including express checkouts.

LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor. The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include: Handle guest check-ins and checkouts efficiently and in a friendly and professional manner. Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run. Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor's box. Ensure credit card draft capture is in balance. File credit cards, keys and completed reports. Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions. Ensure Property Management System is backed up nightly on designated tape and stored in the safe. Ensure that all wake up calls are handled promptly and properly. Complete a “person in charge” security report identifying any unusual events and place on the General Manger's desk for review. Receive and transmit mail, phone, and written messages for guests. Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD. Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies. Complete daily revenue report accurately and input daily summary records and same day selling strategy report. Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures. Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences. Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed. Represent the Hotel in regard to guest complaints and situations that require immediate attention. Other and all duties, projects, and tasks as assigned. Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position. Must have prior Front Desk Experience. Minimum of a High School Diploma and some college preferred. Must be able to work a flexible schedule which includes evenings, weekends and holidays. Must have a good command of the English language and be able to read, write and speak English fluently. Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed. Must have sold math skills. Ability to lead, train, and motivate team members. Strong communication and problem solving skills. Must possess solid relationship-building skills, people focused, highly organized and guest centric. Must have reliable transportation. LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness. The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits: Medical, Dental, Vision & 401 (k) with company match Voluntary Short Term Life & Accidental Death Insurance Hotel Discounts Paid Time Off Training and Development Opportunities and Much More! For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you! LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status. Compensation: $15.50 - $16.50 per hour Opening Fall 2025, YourSpace Hotels Chesapeake offers a modern extended stay experience just off I-664 and Portsmouth Blvd, minutes from Greenbrier Mall and a short drive to Norfolk Premium Outlets and Virginia Beach Town Center. The hotel features 122 spacious suites with kitchenettes, full-size refrigerators, smart TVs, and complimentary Wi-Fi. Guests can enjoy 24/7 access to a fitness center, business center, guest laundry, and a community lounge. On-site amenities include a self-serve lobby market, flexible workspaces, pet-friendly rooms, and free parking-perfect for long-term travelers and business guests alike.

Front Desk Night Audit starting at $16.50 per hour! One of the most important decisions you will ever make is where to bring your special talent. The Coastal Hospitality leader possesses a natural talent for service and is invigorated about the art and profession of being in service to others. If this speaks to you, Coastal Hospitality may be the perfect place to grow your career. The Residence Inn Oceanfront is seeking an energetic Night Auditor to join our fabulous front desk staff. The ideal candidate is extremely energetic, friendly, and polished and with a great personality. They must have the willingness to go the extra mile to serve our guests with the flexibility to work a variety of shifts, including nights, weekends and holidays. How You'll Be Rewarded: In exchange for your talent, as a part time associate you will be eligible for benefits that include: A chance to learn something new every day in a fun, friendly work environment! Paid Time Off and PTO Sell Back Program Employee Referral Company Matched 401K eligibility after 1000 hours worked Associate Travel Discounts per Brand Guidelines Free Parking And much more What You Will Bring To This Role: Audit, balance and report on cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily Run night audit final after insuring all revenues are in balance nightly. Perform the duties of a Front Desk (guest check-in and check-out, assist guests, provide general information on hotel and nearby attractions) This is an evening position working to overnight position. Minimum Qualifications: Previous hotel front desk experience (desk clerk and/or night audit). Knowledge of Word and Outlook. Ability to perform moderate math and accounting functions. Previous cash handling experience. Required Characteristics: Highly developed computer skills. Well organized and detail-oriented. Ability to work independently and with diverse groups of individuals. Display initiative, perseverance and analytical skills. Highly developed communication skills. Professional and ethical in all situations. Excellent customer service skills. Quick learner with strong work ethic. Team player and ability to get along with others. Exemplary written and verbal communication skills. Candidates must be able to: stand for a full shift; bend, stoop and reach; push and pull up to 200lbs and lift up to 75lbs. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. EOE M/F/Vet/Disabled Job Type: Part-Time with flexible scheduling Salary: From $16.50 per hour

Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure PHR and Hotel policies and procedures are followed and to prevent fraud Responsibilities Audit, balance and report on all food and beverage outlets' (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports Balance and close all bank ticket codes, daily Run night audit final after insuring all revenues are in balance nightly Perform the duties of a Front Desk Clerk including express checkouts Assist PBX in taking and placing wake-up calls, as needed Perform the duties of a bellperson as requested Meets with Front Office staff to received pertinent information regarding the daily activities and yeild management strategies. Perform, as necessary, the functions of the front desk with regard to check-in, check-out and customer service. Greet & interact with the guest in a friendly but professional manner creating the “WOW” experience. Ensure that all guest requests you receive are satisfied in a timely & efficient manner. Review internal management reports to include: occupancy forecasts, night audit summary, house account backup, reconciliation & productivity results from the prior day. Print the required reports and reconcile the daily departmental activities in preparation for the close of business process. Able to apply mathematical concepts including fractions, percentages, ratios & proportions to practical situations. Post room and tax and perform the necessary OnQ functions to close the business day. Complete the necessary closeout reports Balance and transmit the daily credit card transactions. Ensure the Zip Out check-out folios are printed and delivered to guests rooms Ensure payment is obtained for all guest rooms and that credit card approvals are current. Reconcile OnQ with the Lodgenet system. Reconcile phone revenue with the call accounting system. Retreive the Hotel Call Around from PBX and forward the final format via e.mail to the appropriate individuals. Prepare the necessary reports for the beginning of the day for Housekeeping. Compete the hotel Income Journal Complete the Night Audit Input for the PHR Pop-Up Submit the daily credit card batch. Complete the Night Audit Checklist. Perform cash balancing and complete the nightly cash drop. Complete the F&B Income Journal Qualifications Type Qualification Education High School Education or equivalent experience Experience Accounting background preferred, but not required Skill Ability to operate Personal Computer, Cash Register and Calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Education High School Diploma or equivilent Experience Previous Night Auditor experience preferred. Skill Computer knowledgeable/proficient with Microsoft Word & Excel including formula building.

We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The Night Auditor maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is an overnight shift with hours ranging from 10pm-6am or 11pm-7am. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be willing to cross train in other accounting or hotel-related areas. Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Audit and reconcile financial and statistical reports. Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. Prepare and distribute month-end reports. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Prioritize job functions in order to meet deadlines. Perform daily, weekly, monthly and annual data processing system functions as required. Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Respond to governmental inquiries upon receipt. Skills Required Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure, proficiency in keyboarding and computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems, aptitude with numbers/data analysis. Experience / Education Knowledge/experience of accounting principles; prior customer service/hospitality experience is preferred; high school diploma and/or equivalent work experience. Physical Demands This job requires extended periods of walking, standing and keying in data. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The Night Auditor maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is an overnight shift with hours of 11pm until 7am Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be willing to cross train in other accounting or hotel-related areas. Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Audit and reconcile financial and statistical reports. Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. Prepare and distribute month-end reports. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Prioritize job functions in order to meet deadlines. Perform daily, weekly, monthly and annual data processing system functions as required. Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Respond to governmental inquiries upon receipt. Skills Required Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure, proficiency in keyboarding and computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems, aptitude with numbers/data analysis. Experience / Education Knowledge/experience of accounting principles; prior customer service/hospitality experience is preferred; high school diploma and/or equivalent work experience. Physical Demands This job requires extended periods of walking, standing and keying in data. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The Night Auditor maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is an overnight shift with hours ranging from 10pm-6am or 11pm-7am. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be willing to cross train in other accounting or hotel-related areas. Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Audit and reconcile financial and statistical reports. Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. Prepare and distribute month-end reports. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Prioritize job functions in order to meet deadlines. Perform daily, weekly, monthly and annual data processing system functions as required. Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Respond to governmental inquiries upon receipt. Skills Required Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure, proficiency in keyboarding and computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems, aptitude with numbers/data analysis. Experience / Education Knowledge/experience of accounting principles; prior customer service/hospitality experience is preferred; high school diploma and/or equivalent work experience. Physical Demands This job requires extended periods of walking, standing and keying in data. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

$250 Sign-on Bonus! Night Auditor/ PM Front Desk Clerk Part Time and Full Time Opportunities At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION! Be part of something great! JOIN OUR FAMILY where People are Paramount . #LHGWhereYouBelong Core Responsibilities: Balance all non-cash transactions and supporting systems Close out all point of sales systems and run all required reports. Reconcile all cash receipts with point of sales reports. Post all room and tax - verifying in advance, the room charge for each individual room. Accurately record all postings and daily statistics on the company standard daily revenue report, ensuring that all debits and credits are in balance. Perform all essential job functions of a Guest Service Representative as outlined in the GSR job description for this position. Qualifications: Must possess a good command of the English language and the ability to communicate clearly in person and via telephone. Experience working in a fast-paced environment Morning, Evening, Holidays, and Weekend availability is required Ensures uniform and personal appearance are clean and professional Maintain confidentiality of proprietary information; protect company assets Wellness Benefits: Medical Dental Vision Generous Paid Time Off Colonial Life Supplemental Insurance Planning for Future: 401(k) with company match Life insurance Manager In Training Program Development Opportunities Paycor's OnDemand Pay Rewards: Incentive based bonus program Employee discounts Discounts for friends and family Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service. If this sounds like the place for you and you share the same values.... Join Us! Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. For more information about joining the Landmark Family, please visit LHGjobs.com

Job Description We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The Night Auditor maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is an overnight shift (11pm-7am.) Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be willing to cross train in other accounting or hotel-related areas. Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Audit and reconcile financial and statistical reports. Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. Prepare and distribute month-end reports. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Prioritize job functions in order to meet deadlines. Perform daily, weekly, monthly and annual data processing system functions as required. Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Respond to governmental inquiries upon receipt. Skills Required Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure, proficiency in keyboarding and computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems, aptitude with numbers/data analysis. Experience / Education Knowledge/experience of accounting principles; prior customer service/hospitality experience is preferred; high school diploma and/or equivalent work experience. Physical Demands This job requires extended periods of walking, standing and keying in data. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

Benefits: 401(k) Employee discounts Health insurance Paid time off LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor. * Lightspeed PMS experience a plus but not necessary. The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include: Handle guest check-ins and checkouts efficiently and in a friendly and professional manner. Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run. Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor's box. Ensure credit card draft capture is in balance. File credit cards, keys and completed reports. Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions. Ensure Property Management System is backed up nightly on designated tape and stored in the safe. Ensure that all wake up calls are handled promptly and properly. Complete a “person in charge” security report identifying any unusual events and place on the General Manger's desk for review. Receive and transmit mail, phone, and written messages for guests. Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD. Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies. Complete daily revenue report accurately and input daily summary records and same day selling strategy report. Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures. Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences. Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed. Represent the Hotel in regard to guest complaints and situations that require immediate attention. Other and all duties, projects, and tasks as assigned. Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position. Must have prior Front Desk Experience. Minimum of a High School Diploma and some college preferred. Must be able to work a flexible schedule which includes evenings, weekends and holidays. Must have a good command of the English language and be able to read, write and speak English fluently. Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed. Must have sold math skills. Ability to lead, train, and motivate team members. Strong communication and problem solving skills. Must possess solid relationship-building skills, people focused, highly organized and guest centric. Must have reliable transportation. LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness. The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits: Medical, Dental, Vision & 401 (k) with company match Voluntary Short Term Life & Accidental Death Insurance Hotel Discounts Paid Time Off Training and Development Opportunities and Much More! For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you! LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status. Compensation: $14.00 - $15.00 per hour Property Location With a stay at Aloft Chesapeake in Chesapeake, you'll be within a 15-minute drive of Greenbrier Mall and Norfolk Premium Outlets. This hotel is 9.4 mi (15.2 km) from Virginia Beach Town Center and 10.6 mi (17.1 km) from Norfolk Scope. Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Amenities Enjoy recreational amenities such as a 24-hour health club and an indoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle. Dining Satisfy your appetite at the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee. Business, Other Amenities Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Chesapeake? This hotel has facilities measuring 581 square feet (54 square meters), including a meeting room. Free self parking is available onsite.

Job Description YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honest Position Summary This position involves high guest contact and presents the first point of contact for all our guests. The Night Audit is responsible for assisting guests with check-in/check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures. Resolve guest challenges, ensuring guest satisfaction. Responsible for the auditing of all charges and postings and correcting work as required. Reconciles daily activity and closes all accounts in preparation for the new day. Processing and formatting into daily reports and distributing as morning reports. Physician responsibilities include exert physical effort in lifting/transporting at least 25 pounds; push/pull carts and other equipment up to 100 pounds; endure various physical movements throughout the work areas; work environment - front office, and all areas of the hotel. The job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: Minimum of 1 year of experience as a Guest Service Agent is preferred Supervisory Experience: No supervisory experience. License or Certification: None

The Wyndham Virginia Beach Oceanfront hotel is located in the prestigious North End section of the Virginia Beach Oceanfront, where we overlook our very own semi-private beach. We thrive on excellence and take pride in building the best team possible so we may provide our guests with the memorable and stress-free stay they deserve. Job Description The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. General Requirements: • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. Fundamental Requirements • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Qualifications Education & Experience: • College course work in related field helpful. • Experience in a hotel or a related field preferred. • High School diploma or equivalent required • Computer experience required. • Customer Services experience preferred. Physical requirements: • Flexible and long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Ability to stand during entire shift. Additional Information We are located at 5700 Atlantic Ave Virginia Beach, VA 23451. All your information will be kept confidential according to EEO guidelines. Background Check Requirements : • Must be able to pass a background check pertaining to job requirements, duties and functions.

The guest service rep must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities. Must be knowledgeable about area restaurants, attractions, major businesses and other information about the surrounding area which may be of particular interest to the guest. Appearance must be neat and professional at all times. The guest service rep should be caring, friendly and prepared to listen and respond to the guests' needs and/or inquiries. They must immediately make eye contact with and acknowledge the guests' presence upon arrival while showing the guest respect throughout the conversation. They must complete the check in/check out process quickly and efficiently. Positions available both for full time and part time employment. **This is a brief summary of anticipated job duties. Upon interview a more detailed job description will be available.**

Job Details Virginia Beach, VADescription The Night Auditor is responsible for: • Audit, balance and report on the various areas of the hotel to provide accurate, timely information and to ensure Hotel policies and procedures are followed to prevent fraud. JOB RESPONSIBILITIES The Night Auditor's primary responsibilities will include: • Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. • Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. • Prepare and input statistics and income journal sheets for preparation of daily reports. • Balance and close all bank ticket codes, daily. • Run night audit after insuring all revenues are in balance nightly. • Perform the duties of a front desk clerk including express checkouts. • Perform Housekeeping and Maintenance duties when those departments are closed. • Maintain order throughout hotel. REQUIRED SKILLS AND ABILITY • Ability to operate personal computer. • Cash register and calculator. • Ability to compile facts and figures. • Telephone and guest relations etiquette and skills. • Ability to work overnight. REQUIRED EDUCATION AND EXPERIENCE • Education -High school diploma required. • Experience - Prior experience in related field preferred. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Night Auditor (11pm-7am), FAIRFIELD INN & SUITES BY MARRIOTT Location: Fairfield By Marriott Chesapeake Part-Time Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team. What You'll Get To Do: Welcome Guests: Greet every guest with a warm smile and help them check into their rooms. Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions. Solve Problems: Help guests with any issues or requests quickly and efficiently. Assist with Reservations: Help guests book their stay and ensure they have everything they need. Who we are looking for: Great Attitude: Always cheerful and ready to help. Good Communication Skills: Can talk and listen to guests clearly. Problem Solver: Quick thinker who can handle any situation. Team Player: Work well with other team members to provide great service. Professional Appearance: Ensure uniform and personal appearance are clean and professional. Confidentiality: Maintain confidentiality of proprietary information; protect company assets. Why You'll Love It Here: Bonus money for doing a great job Discounts for you, and even your friends and family Training and Development Opportunities 401(k) with company match, Life insurance Generous Paid Time Off Health Coverage: Medical, Dental, Vision. How to Apply: Ready to join a team where PEOPLE are our passion? Apply now at LHGjobs.com and become part of the Landmark Hotel Group family! Fairfield By Marriott Chesapeake 1560 Crossways Blvd. Chesapeake, VA 23320 Call Us: ************ Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Job DescriptionLTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTDs growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor. The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include: Handle guest check-ins and checkouts efficiently and in a friendly and professional manner. Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run. Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisors box. Ensure credit card draft capture is in balance. File credit cards, keys and completed reports. Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions. Ensure Property Management System is backed up nightly on designated tape and stored in the safe. Ensure that all wake up calls are handled promptly and properly. Complete a person in charge security report identifying any unusual events and place on the General Mangers desk for review. Receive and transmit mail, phone, and written messages for guests. Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD. Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies. Complete daily revenue report accurately and input daily summary records and same day selling strategy report. Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures. Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences. Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed. Represent the Hotel in regard to guest complaints and situations that require immediate attention. Other and all duties, projects, and tasks as assigned. Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position. Must have prior Front Desk Experience. Minimum of a High School Diploma and some college preferred. Must be able to work a flexible schedule which includes evenings, weekends and holidays. Must have a good command of the English language and be able to read, write and speak English fluently. Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed. Must have sold math skills. Ability to lead, train, and motivate team members. Strong communication and problem solving skills. Must possess solid relationship-building skills, people focused, highly organized and guest centric. Must have reliable transportation. LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTDs core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness. The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits: Medical, Dental, Vision & 401 (k) with company match Voluntary Short Term Life & Accidental Death Insurance Hotel Discounts Paid Time Off Training and Development Opportunities and Much More! For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you! LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.

Holiday Inn Express Front Desk Agent - Part -Time Weekends Base Rate starting at $15.50 If you are seeking to join a GREAT company that TRULY CARES about YOU - Join our team today ? The Holiday Inn Express Virginia Beach i s hiring now for a weekend Part Time Front Desk position. We are seeking awesome associates who want to grow their career in hospitality. Cross training is available in other positions as well as opportunities for full time shifts as season arrives. Our team wouldn't be complete without you ! If you want to be part of our great team and want to work now, apply immediately! What You Will Bring To This Role: The Part Time, Front Desk Agent is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. He/She directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Bring your excellent communication skills, leadership experience, and a passion to serve others to apply for our Part Time Front Desk Agent role at the Holiday Inn Express Virginia Beach. How You Will Be Rewarded: In exchange for your talent, as a full time associate you will be eligible for benefits that include: A chance to learn something new every day in a fun, friendly work environment! • Paid Time Off • Employee Assistance Program • Employee Referral Incentive • Company Paid Short Term Disability, Life Insurance and Accidental Death • Company Matched 401K • Associate Travel Discounts per Brand Guidelines And much more ..... Some of Your Responsibilities Would Be: Check‐in/check‐out hotel guests courteously and efficiently. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Greet customers immediately with a friendly and sincere warm welcome. Complete the registration process confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Processes all payments according to established hotel requirements. Anticipate guests' needs, respond promptly and acknowledge all guests at all times Minimum Qualifications: 1-2 years of previous Front Desk Agent experience, preferred Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in-person and over the phone Previous cash handling experience Ability to work Evenings (3:00pm to 11:00pm), weekends, and holidays a passion to deliver True Hospitality This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. EOE M/F/Veteran/Disabled

Job Description YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honest General Responsibilities Serve as the first and last impression for all guests, providing warm, polished, and anticipatory service. Handle check-ins and check-outs, conduct personalized property tours, and communicate key details (amenities, policies, local recommendations). Maintain and update guest-facing systems (Cloudbeds, Whistle) with accuracy and care. Coordinate special requests and guest experiences such as surf lessons, picnics, or custom amenities. Respond promptly to guest inquiries, voicemails, and emails with a friendly and solution-oriented tone. Update and maintain detailed guest logs including the Daily Guest List, Reserved On reports, and ADS (Arrival & Departure Summary). Support room inspections, room assignments, and readiness coordination with Housekeeping. Process guest charges, issue folios, collect deposits, and maintain accurate financial records. Execute AM/PM checklist tasks with attention to detail and pride in presentation. Maintain cleanliness and organization of the front desk, lobby, library, boutique, and common areas. Prepare pre-arrival communications, welcome cards, surf reports, and other thoughtful Physical Requirements: Must be able to bend, stoop, squat and stretch to fulfill tasks Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis Must be able walk, stand and exert well placed mobility for up to eight (8) hours Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity

We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Rate of Pay: $15.50/hour Responsibilities Greet guests upon arrival and ensure a smooth check-in process. Provide information about the hotel's amenities, services, and local attractions. Respond promptly to guest inquiries via phone, email, or in person. Handle reservations, cancellations, and modifications accurately and efficiently. Process payments and maintain accurate records of guest transactions. Address guest concerns and resolve issues promptly to ensure satisfaction. Coordinate with other departments to fulfill guest requests and preferences. Maintain a clean and organized front desk area. Assist with luggage handling and transportation arrangements as needed. Uphold company policies and procedures to ensure the safety and security of guests and their belongings. Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy. Provide exceptional customer service to enhance the overall guest experience. Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.