Night auditor jobs in Washington - 201 jobs

Hourly Compensation: $25.50 (This is a set hourly wage. No wage range exists). Non-Exempt, Overtime Eligible This position may be eligible for longevity incentive program at 6 months, and 1 year of employment. BENEFITS: Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%) Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment) Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan Free Employee Assistance Program (EAP) Travel Assistance Program OTHER BENEFITS: Hotel discounts at 10,000+ global destinations (nightly rates as low as $45) Parking: Complimentary in our parking garage (subject to availability) 50% subsidy for public transportation expenses Referral program of $250 per successfully referred new hire Complimentary cafeteria meals Monthly employee appreciation events Employee Exercise Room Community Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU! Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Manager, Director of Rooms, General Manager, or more? We'll support you all the way. ABOUT OUR MANAGEMENT COMPANY The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come. Ownership is also the management company - No red tape The company values longevity -nearly half of our team has been with us 5+ years ABOUT OUR HOTEL 4th largest hotel in Seattle Stable operation - hotel has never been sold Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar BRING US YOUR STYLE AS A DELIGHTED TO SERVE AGENT As a Renaissance Front Desk Ambassador, you set the stage for the entire guest experience. You're often the first person a guest meets, and your warm, genuine approach helps them feel welcomed, comfortable, and at home. In this role, you create meaningful connections by reading guest cues, tailoring your service style, and offering personalized recommendations that highlight the unique character of our hotel and the surrounding area. You are an explorer, a problem-solver, and a storyteller-someone who brings the local culture to life and helps guests discover what makes our neighborhood special. By working closely with teams throughout the hotel, you ensure every guest enjoys a smooth, easy, and memorable stay from arrival to departure. Key Responsibilities Guest Engagement & Service Greet every guest with a smile, eye contact, and a friendly greeting. Engage guests in conversation about their stay, needs, and interests. Anticipate guest needs using verbal and nonverbal cues. Assist guests with disabilities following proper guidelines. Handle all guest requests, questions, and concerns via phone, email, chat, or in person. Provide accurate information about amenities, services, and local attractions. Follow up to ensure all guest requests are completed to their satisfaction. Check-In / Check-Out Process check-ins and check-outs, verify identity, secure payment, and issue keys. Set up accurate accounts, verify billing, and document exceptions. Coordinate with Housekeeping regarding room readiness. Approve late check-outs based on occupancy and maintain accurate records. Manage room assignments and adjustments based on guest preferences. Call Handling & Communication Answer calls using proper etiquette (within 3 rings, smile in your voice, use guest names). Direct calls, take messages, and record requests clearly. Process wake-up calls and relay information to appropriate departments. Communicate professionally with guests and teammates at all times. Food & Beverage Support Take and process F&B orders, answer menu questions, and enter transactions. Reports & Records Run assigned daily reports and ensure accuracy. Log all guest requests, incidents, and adjustments in the CRM system. Cash Handling & Finance Process payments (cash, credit, debit, checks). Balance and secure your bank at beginning and end of shift. Follow accounting procedures for adjustments, paid-outs, and system outages. Teamwork & Professionalism Maintain strong working relationships across all departments. Support coworkers, communicate effectively, and handle sensitive issues with respect. Keep uniform and appearance clean and professional. Follow all policies, procedures, and confidentiality guidelines. Safety & Security Follow emergency procedures and report any unsafe conditions immediately. Maintain awareness of property security concerns. Notify Security of incidents such as theft reports. Other Duties Assist with parking/valet communication and dispatch. Perform other reasonable tasks as assigned by supervisors. ___________________________________________________________________________________________________________________________________________________________ Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. For inquiries regarding this specific job posting, please e-mail us at ************************* .

Hourly Compensation: $25.50 (This is a set hourly wage. No wage range exists). Non-Exempt, Overtime Eligible This position may be eligible for longevity incentive program at 6 months, and 1 year of employment. BENEFITS: Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%) Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91 st day of employment) Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan Free Employee Assistance Program (EAP) Travel Assistance Program OTHER BENEFITS: Hotel discounts at 10,000+ global destinations (nightly rates as low as $45) Parking: Complimentary in our parking garage (subject to availability) 50% subsidy for public transportation expenses Referral program of $250 per successfully referred new hire Complimentary cafeteria meals Monthly employee appreciation events Employee Exercise Room Community Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU! Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Manager, Director of Rooms, General Manager, or more? We'll support you all the way. ABOUT OUR MANAGEMENT COMPANY The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come. Ownership is also the management company - No red tape The company values longevity -nearly half of our team has been with us 5+ years ABOUT OUR HOTEL 4 th largest hotel in Seattle Stable operation - hotel has never been sold Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar BRING US YOUR STYLE AS A DELIGHTED TO SERVE AGENT As a Renaissance Front Desk Ambassador, you set the stage for the entire guest experience. You're often the first person a guest meets, and your warm, genuine approach helps them feel welcomed, comfortable, and at home. In this role, you create meaningful connections by reading guest cues, tailoring your service style, and offering personalized recommendations that highlight the unique character of our hotel and the surrounding area. You are an explorer, a problem-solver, and a storyteller-someone who brings the local culture to life and helps guests discover what makes our neighborhood special. By working closely with teams throughout the hotel, you ensure every guest enjoys a smooth, easy, and memorable stay from arrival to departure. Key Responsibilities Guest Engagement & Service Greet every guest with a smile, eye contact, and a friendly greeting. Engage guests in conversation about their stay, needs, and interests. Anticipate guest needs using verbal and nonverbal cues. Assist guests with disabilities following proper guidelines. Handle all guest requests, questions, and concerns via phone, email, chat, or in person. Provide accurate information about amenities, services, and local attractions. Follow up to ensure all guest requests are completed to their satisfaction. Check-In / Check-Out Process check-ins and check-outs, verify identity, secure payment, and issue keys. Set up accurate accounts, verify billing, and document exceptions. Coordinate with Housekeeping regarding room readiness. Approve late check-outs based on occupancy and maintain accurate records. Manage room assignments and adjustments based on guest preferences. Call Handling & Communication Answer calls using proper etiquette (within 3 rings, smile in your voice, use guest names). Direct calls, take messages, and record requests clearly. Process wake-up calls and relay information to appropriate departments. Communicate professionally with guests and teammates at all times. Food & Beverage Support Take and process F&B orders, answer menu questions, and enter transactions. Reports & Records Run assigned daily reports and ensure accuracy. Log all guest requests, incidents, and adjustments in the CRM system. Cash Handling & Finance Process payments (cash, credit, debit, checks). Balance and secure your bank at beginning and end of shift. Follow accounting procedures for adjustments, paid-outs, and system outages. Teamwork & Professionalism Maintain strong working relationships across all departments. Support coworkers, communicate effectively, and handle sensitive issues with respect. Keep uniform and appearance clean and professional. Follow all policies, procedures, and confidentiality guidelines. Safety & Security Follow emergency procedures and report any unsafe conditions immediately. Maintain awareness of property security concerns. Notify Security of incidents such as theft reports. Other Duties Assist with parking/valet communication and dispatch. Perform other reasonable tasks as assigned by supervisors. ___________________________________________________________________________________________________________________________________________________________ Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. For inquiries regarding this specific job posting, please e-mail us at ************************* .

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to Willows Lodge, an idyllic escape just 30 minutes from Seattle in the charming setting of Woodinville, Washington. Proudly part of the Pyramid Global Hospitality portfolio, Willows Lodge offers 84 inviting guest rooms, 7 versatile meeting rooms, and a total of 5,000 sq ft of meeting space. More than just a retreat, Willows Lodge seamlessly integrates comfort with career opportunities. Situated in the heart of Woodinville, Willows Lodge embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Willows Lodge, where your pathway to a fulfilling career is guided by an excellent People First Culture. Here, you're not just part of a professional team; you're a vital contributor to an environment that appreciates the unique charm of Woodinville. With comfortable guest rooms, versatile meeting spaces, and the added luxury of an on-site spa, every aspect contributes to a workplace that harmonizes with the serene beauty of Washington's wine country. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the tranquil ambiance of Willows Lodge! What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and “WOW” guests through recovery when things aren't quite right Promote and sell special hotel programs. Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank. Generate, Print and distribute daily and weekly reports Ensure the Night Audit procedures are followed with great attention to detail Communicate all pertinent information to manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Assist other departments as needed. What are we looking for? Must have the ability to work the overnight hours A high attention to detail High school diploma or equivalent. A strong desire to make an impact on other people An outgoing and engaging personality Computer skills Excellent verbal and written communication skills. Ability to work in a fast-paced setting. Ability to stand for the duration of the shift. Must be available to work various shifts including weekends and holidays. Compensation: $26.50 - $26.50 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Job Description Night Auditor (Overnight Front Desk Agent) Pay Range for this role is $23.77/hour + benefits and perks! Scheduled shifts for this role is 11p-7a (overnight) Kimpton Hotel Monaco Seattle 1101 4th Ave (4th & Spring) Benefits & Perks Hotel + restaurant discounts in all of Kimpton + IHG - worldwide! Paid Time Off - sick & vacation pay with rollover Paid Holidays - after 90 days Affordable medical/dental/vision/HSA plans Basic Life Insurance, Supplemental Life Insurance Short Term Disability Insurance Long Term Disability Insurance Hospital Indemnity, Critical Illness & Accident Insurance Tuition Reimbursement Commuter Benefits Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Night Auditor (Overnight Front Desk Agent) is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return! Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Familiar with all fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet. Able to handle & report security issues appropriately What You Bring High school diploma or general education degree (GED). Previous experience in a customer-facing role. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Able to calmly handle guest problems with ease. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count. The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Night Auditor (Overnight Front Desk Agent) Pay Range for this role is $23.77/hour + benefits and perks! Scheduled shifts for this role is 11p-7a (overnight) Kimpton Hotel Monaco Seattle 1101 4 th Ave (4 th & Spring) Benefits & Perks Hotel + restaurant discounts in all of Kimpton + IHG - worldwide! Paid Time Off - sick & vacation pay with rollover Paid Holidays - after 90 days Affordable medical/dental/vision/HSA plans Basic Life Insurance, Supplemental Life Insurance Short Term Disability Insurance Long Term Disability Insurance Hospital Indemnity, Critical Illness & Accident Insurance Tuition Reimbursement Commuter Benefits Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Night Auditor (Overnight Front Desk Agent) is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return! Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Familiar with all fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet. Able to handle & report security issues appropriately What You Bring High school diploma or general education degree (GED). Previous experience in a customer-facing role. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Able to calmly handle guest problems with ease. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count. The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Requirements: Minimum high school diploma. Available to work shifts between the hours of 9pm and 8am. Must be able to work weekends. Strong customer service skills with outgoing personality. Must wear the appropriate uniform as prescribed by Evergreen's policy. Must maintain personal cleanliness. General Responsibilities Daily operations of front desk duties to include but not limited to: Check in/out guest Room assignments Complete nightly audit procedures Emailing out reports to management Tax exempt procedures Balancing of AR Accounts Shift and contingency reports Phone calls, transfers, etc. Must have based keyboarding experience Greet each guest and ensure that they are satisfied. Assist in any area as requested by supervisor Adhere to all polices and procedures Ability to sit/stand for 8 hour shifts. Ability to work independently Optimum Attributes: Pleasing personality and good communication skills. Ability to exceed the expectations of guests. Well-groomed and professional appearance. Willing to work on weekends and holidays. Strong work ethic and outgoing personality. View all jobs at this company

Hotel Night Auditor /Overnight Shift /Front Desk Agent Isn't it time to work somewhere you love that is fun, exciting, and rewarding? We are one of the best service hotel operating companies in the area. We are not only proud of where we work, but this place is like a family and we definitely know how to have fun. Our hotel has an opening with the front desk and we are looking for the best candidate. This position is 4 days a week, with 10-hour shifts, and has a flexible schedule. Front desk agents represent the hotel to the guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. This job has great upward potential, benefits, monthly bonuses, 401(k), and the opportunity to cross-train in other departments, and competitive pay increases based on performance. Paid Vacation time and sick pay. Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department Knows room locations, types of rooms available, and room rates Registers arriving guests and assigns rooms Coordinates guest room maintenance work with the engineering and maintenance division Takes same-day reservations and future reservations when necessary. Knows cancellation procedures Uses persuasive selling techniques to sell rooms and to promote other services of the hotel Process laundry (wash, dry, fold) to re-stock for the next housekeeping day Reports any unusual occurrences or requests to the manager Manages and resolves all guest complaints in a professional and courteous manner Processes guest check-outs and handles monetary transactions Maintains a high level of professional appearance and demeanor Team oriented establishment Performs other duties as assigned Flexible shifts 4 nights 10-hour shifts Night Auditor experience a plus Able to work overnight Reliable transportation High school diploma Able to lift up to 50 lbs. Customer Service Valid driver License Flexible hours Hotel experience Smiling face

Job Description Night Audit Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.

Residence Inn Seattle Seatac Airport is seeking Part Time weekend Night Auditor... SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Night Auditor, Role Specific Duties and Expectations Other Duties and Expectations Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist. Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Management reserves the right to change the essential duties of this position description from time to time as necessary. Night Audit provides guests with exemplary service upholding the values and standards of Lucky Eagle Casino and Hotel. Night Auditors are responsible for assisting hotel guests during reservation, reception, and departure; in a friendly, anticipatory, and professional manner, ensuring guest comfort and preferences are met whenever possible. Night Auditors will be expected to adhere to industry-accepted practices and standards as well as processes and procedures approved by Lucky Eagle Casino and Hotel. Night Auditor will utilize the tools and systems provided to deliver service in person, on the phone, and through electronic communications to guests, patrons, and Lucky Eagle Casino and Hotel staff. Night Auditor will be well informed of the hotel and casinos rewards program, venues, events, and promotions to provide guests and patrons with timely, relevant, and accurate information. Staff will promote property specific amenities and attractions first to create a seamless experience between the hotel and casino. This position requires strong oral and written communication skills, and familiarity with computers, general office equipment, and telephone systems. Staff will be expected to maintain a cash bank while on duty, and maintain accurate accounting of all transaction conducted. Staff will be expected to always interact positively with guests, patrons, vendors, and fellow staff members. This position may include scheduled shifts on days, evenings, overnights, weekends, and holidays. Staff will be expected to adhere to Lucky Eagle Casino and Hotel grooming standards and will always maintain a professional appearance. SUPERVISORY RESPONSIBILITY: This position does not have any team member supervisory responsibilities; however, they directly oversee the hotel operations overnight to the best of their ability in the absence of Hotel Leadership. They will take ownership of guest challenges and resolve guest issues, report all concerns to Hotel Leadership, and provide support for hotel Administrative Coordinator as assigned. ESSENTIAL FUNCTIONS: The essential function of the Night Auditor includes but are not limited to: Acknowledge and greet all guests and patrons in a friendly, professional, & timely fashion. Register guests to the hotel and RV park confirming all details of guests stay and securing proper identification and method of payment. Conduct guest orientation of the hotel and casino at arrival; and provide follow up orientation as requested by guests. Review guest folios with the guest at departure, ensuring all cash and/or credit financial transactions are completed. Communicates with Housekeeping, and Facilities guest room statuses at arrival and departure as appropriate. Answers telephones from internal and external sources promptly and politely, quickly identifying the caller's needs, and directing them to appropriate extensions as necessary. Assists guests with making reservations for both the hotel and RV park, providing clear and accurate descriptions of the room types and RV spaces. Maintains accurate reservation information for individual and group bookings. Provide guests with information about the hotel and casinos venues, hours of operation, and active promotions. Read and answer all emails, and notices from guests, patrons, and hotel and casino leadership. Promote and enroll new players in the Lucky Stars Rewards program, highlighting benefits of membership. Acknowledge return guest and player status when appropriate. Keeps Reception and Front Desk area neat and tidy, following established cleaning protocols. Complies with all policies and procedures set forth by hotel and casino management, and adheres to all regulatory requirements of the Tribe, Casino, and Hotel Actively takes ownership of guest challenges and disputes, ensuring resolution and appropriate escalation when necessary. Prepare and perform the night audit process to change the financial day by acknowledging all outstanding reservations and emailing the relevant departments and leadership all daily reports. Verify and collect all daily work for the Finance team to collect in the morning on the next business day. Financial & Generalized Responsibilities Become fully cross trained in all reservation functions and serve as a resource and hotel point of contact for the hotel guest service, call center and host team as they have questions about room availability, rates & pricing. Gather and respond to guests that are inquiring about group rates or group discounts. Relay information to the Administrative Coordinator and Hotel Supervisors for them to create. Monitor OTA, DM, Gold redemption & host rooms daily and make certain booking channels are closed when the hotel is sold out. Build strong relationships, and coordinate, with all other departments. Maintain a safe, secure, and healthy environment by establishing, following, and enforcing standards and procedures. Perform other duties as assigned. EDUCATIONAL REQUIREMENTS: High School Diploma or GED SKILLS, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS: Minimum one (1) year customer service and cash handling experience, preferably in a hotel or equivalent front office environment. Strong oral and written communication skills in an office setting Familiarity with computer systems including Microsoft Office, Outlook, property management systems, and rewards programs. Agilysys and Bally's Technologies preferred. Must be able to obtain a Washington State Class III Gaming License; and successfully pass a pre-employment drug-screening. 6 months Night Audit experience preferred in Hospitality setting. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; sit; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the casino and/or hotel. May also, from time-to-time be exposed to noise from slot machines, guests, music, and public announcement system, as is common in a casino and/or hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.

Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you'll tackle exciting challenges and grow. See which positions are open and apply today. We offer Competitive Pay Flexible Scheduling Career Development / Advancement Opportunities Paid Time Off Health Benefits Travel Industry Discounts At Merete, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community. Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age. NIGHT AUDITOR Associates are paid weekly! SUMMARY Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining guest account records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms, and guests' accounts, making and confirming reservations, and presenting statements and collecting payments from guests. ESSENTIAL FUNCTIONS Review and analyze all adjustments. Thoroughly understand accounting machine for front office. Ensure that all charges have been posted to the appropriate guest folio or master account. Post room tax to each folio or master account. Ensure that all front office charges and miscellaneous charges and adjustments have been posted and balanced out. Ensure all guest charges have been balanced and all appropriate reports have been run and all supporting documentation is attached to the appropriate reports. Answer telephone. Check guests in and out. Attend mandatory meetings. Report any unsafe conditions immediately. Perform any other duties as assigned by supervisor to include cross training. Regular and reliable attendance and punctuality are essential functions of this position. Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job. PHYSICAL DESCRIPTION Constantly standing at the front desk on tile or carpet. Constant repetitive motions of stooping (bending at the waist), twisting (knees, waist and neck), and crouching (bending at the knees). Lifting /carrying average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. Pushing/pulling average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. WORKING CONDITIONS Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise. Must adhere to the Hotel's safety standards and procedures. Exposed to computer printer noise, and telephone noise. SUCCESS FACTORS: Balances and accounts for all daily cash and charge transactions. Ability to communicate effectively both written and verbal with the public and other team members. Follows all appropriate policies and procedures while constantly striving to improve all standards of operations. Ensure prompt and courteous service to guest to ensure all guest experience is distinctively supreme. Effectively manage time. Meets or exceeds productivity standards. Follow all safety procedures. Qualifications Prior cash handling experience and two years customer service experience preferred. Hotel experience helpful. May require valid Driver License with an acceptable driving record. Experience working with computers and operating keyboards. Must pass criminal background check.

Management reserves the right to change the essential duties of this position description from time to time as necessary. Night Audit provides guests with exemplary service upholding the values and standards of Lucky Eagle Casino and Hotel. Night Auditors are responsible for assisting hotel guests during reservation, reception, and departure; in a friendly, anticipatory, and professional manner, ensuring guest comfort and preferences are met whenever possible. Night Auditors will be expected to adhere to industry-accepted practices and standards as well as processes and procedures approved by Lucky Eagle Casino and Hotel. Night Auditor will utilize the tools and systems provided to deliver service in person, on the phone, and through electronic communications to guests, patrons, and Lucky Eagle Casino and Hotel staff. Night Auditor will be well informed of the hotel and casinos rewards program, venues, events, and promotions to provide guests and patrons with timely, relevant, and accurate information. Staff will promote property specific amenities and attractions first to create a seamless experience between the hotel and casino. This position requires strong oral and written communication skills, and familiarity with computers, general office equipment, and telephone systems. Staff will be expected to maintain a cash bank while on duty, and maintain accurate accounting of all transaction conducted. Staff will be expected to always interact positively with guests, patrons, vendors, and fellow staff members. This position may include scheduled shifts on days, evenings, overnights, weekends, and holidays. Staff will be expected to adhere to Lucky Eagle Casino and Hotel grooming standards and will always maintain a professional appearance. SUPERVISORY RESPONSIBILITY: This position does not have any team member supervisory responsibilities; however, they directly oversee the hotel operations overnight to the best of their ability in the absence of Hotel Leadership. They will take ownership of guest challenges and resolve guest issues, report all concerns to Hotel Leadership, and provide support for hotel Administrative Coordinator as assigned. ESSENTIAL FUNCTIONS: The essential function of the Night Auditor includes but are not limited to: Acknowledge and greet all guests and patrons in a friendly, professional, & timely fashion. Register guests to the hotel and RV park confirming all details of guests stay and securing proper identification and method of payment. Conduct guest orientation of the hotel and casino at arrival; and provide follow up orientation as requested by guests. Review guest folios with the guest at departure, ensuring all cash and/or credit financial transactions are completed. Communicates with Housekeeping, and Facilities guest room statuses at arrival and departure as appropriate. Answers telephones from internal and external sources promptly and politely, quickly identifying the caller's needs, and directing them to appropriate extensions as necessary. Assists guests with making reservations for both the hotel and RV park, providing clear and accurate descriptions of the room types and RV spaces. Maintains accurate reservation information for individual and group bookings. Provide guests with information about the hotel and casinos venues, hours of operation, and active promotions. Read and answer all emails, and notices from guests, patrons, and hotel and casino leadership. Promote and enroll new players in the Lucky Stars Rewards program, highlighting benefits of membership. Acknowledge return guest and player status when appropriate. Keeps Reception and Front Desk area neat and tidy, following established cleaning protocols. Complies with all policies and procedures set forth by hotel and casino management, and adheres to all regulatory requirements of the Tribe, Casino, and Hotel Actively takes ownership of guest challenges and disputes, ensuring resolution and appropriate escalation when necessary. Prepare and perform the night audit process to change the financial day by acknowledging all outstanding reservations and emailing the relevant departments and leadership all daily reports. Verify and collect all daily work for the Finance team to collect in the morning on the next business day. Financial & Generalized Responsibilities Become fully cross trained in all reservation functions and serve as a resource and hotel point of contact for the hotel guest service, call center and host team as they have questions about room availability, rates & pricing. Gather and respond to guests that are inquiring about group rates or group discounts. Relay information to the Administrative Coordinator and Hotel Supervisors for them to create. Monitor OTA, DM, Gold redemption & host rooms daily and make certain booking channels are closed when the hotel is sold out. Build strong relationships, and coordinate, with all other departments. Maintain a safe, secure, and healthy environment by establishing, following, and enforcing standards and procedures. Perform other duties as assigned. EDUCATIONAL REQUIREMENTS: High School Diploma or GED SKILLS, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS: Minimum one (1) year customer service and cash handling experience, preferably in a hotel or equivalent front office environment. Strong oral and written communication skills in an office setting Familiarity with computer systems including Microsoft Office, Outlook, property management systems, and rewards programs. Agilysys and Bally's Technologies preferred. Must be able to obtain a Washington State Class III Gaming License; and successfully pass a pre-employment drug-screening. 6 months Night Audit experience preferred in Hospitality setting. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; sit; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the casino and/or hotel. May also, from time-to-time be exposed to noise from slot machines, guests, music, and public announcement system, as is common in a casino and/or hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.

Job DescriptionBenefits: Bonus based on performance Company parties Employee discounts Opportunity for advancement We are seeking a reliable and detail-oriented Night Auditor to join our front desk team. This overnight position is ideal for individuals who enjoy working independently in a quiet environment, ensuring our guests receive exceptional service during nighttime hours. Key Responsibilities Guest Services: Provide courteous check-in and check-out services for late-arriving and early-departing guests Handle guest inquiries, complaints, and requests with professionalism Assist with room assignments and upgrades when available Monitor building security and guest safety throughout the night Respond to emergencies and coordinate with appropriate personnel Audit & Financial Duties: Complete daily audit procedures and reconcile all front desk transactions Balance cash drawers and prepare deposit summaries Run and review daily revenue reports Verify room rates, taxes, and posting accuracy Process credit card batches and resolve payment discrepancies Prepare morning reports for management review Administrative Tasks: Update guest folios and resolve billing questions Process group reservations and rooming lists Maintain accurate guest registration records Handle phone calls and take messages for other departments Monitor and respond to online reviews and reservation platforms Property Management: Conduct security walks of the property perimeter and common areas Monitor surveillance systems and report any unusual activity Coordinate with housekeeping for late check-outs and early arrivals Ensure lobby and front desk areas remain clean and presentable Assist with maintenance issues and emergency repairs Required Qualifications High school diploma or equivalent Previous hotel or customer service experience preferred Strong attention to detail and accuracy with numbers Excellent communication and problem-solving skills Ability to work independently with minimal supervision Proficiency with computers and hotel management software Must be able to lift up to 25 pounds occasionally Reliable transportation for the overnight shift Preferred Qualifications Experience with Cloudbeds or similar property management systems Previous front desk, guest service and night audit or accounting experience Bilingual capabilities (Spanish/English) CPR/First Aid certification

Job DescriptionBenefits: Employee discounts Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Night Audit Front Desk Agent 2 DAYS - Sunday & Monday Nightto provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Greet and check in guests at the reception desk, showcasing our amenities, and activities Confidently take action, quickly step in to help others, and make sound decisions with minimal direction Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Provide clear, accurate, complete, and timely communication Eagerly seek opportunities to ensure guests have everything they need Learn and share your knowledge of local culture, activities, and adventure activities Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing Collaborate and interact professionally with guests and co-workers Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Customer focus and friendly Solutions-oriented and attention to detail Ability to work overnight shifts Communication skills Minimum two years of experience in Customer Service, preferably in hospitality or hotels Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and “WOW” guests through recovery when things aren't quite right Promote and sell special hotel programs. Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank. Communicate all pertinent information to manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Assist other departments as needed.

Job Description Hotel Night Auditor /Overnight Shift /Front Desk Agent Isn't it time to work somewhere you love that is fun, exciting, and rewarding? We are one of the best service hotel operating companies in the area. We are not only proud of where we work, but this place is like a family and we definitely know how to have fun. Our hotel has an opening with the front desk and we are looking for the best candidate. This position is 4 days a week, with 10-hour shifts, and has a flexible schedule. Front desk agents represent the hotel to the guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. This job has great upward potential, benefits, monthly bonuses, 401(k), and the opportunity to cross-train in other departments, and competitive pay increases based on performance. Paid Vacation time and sick pay. Compensation: $19 - $20 hourly + bonuses Responsibilities: Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department Knows room locations, types of rooms available, and room rates Registers arriving guests and assigns rooms Coordinates guest room maintenance work with the engineering and maintenance division Takes same-day reservations and future reservations when necessary. Knows cancellation procedures Uses persuasive selling techniques to sell rooms and to promote other services of the hotel Process laundry (wash, dry, fold) to re-stock for the next housekeeping day Reports any unusual occurrences or requests to the manager Manages and resolves all guest complaints in a professional and courteous manner Processes guest check-outs and handles monetary transactions Maintains a high level of professional appearance and demeanor Team oriented establishment Performs other duties as assigned Flexible shifts 4 nights 10-hour shifts Qualifications: Night Auditor experience a plus Able to work overnight Reliable transportation High school diploma Able to lift up to 50 lbs. Customer Service Valid driver License Flexible hours Hotel experience Smiling face About Company Located just outside of Seattle and Tacoma, La Quinta by Wyndham Auburn provides a memorable stay in the Pacific Northwest. Our modern hotel is steps from restaurants, shops, and entertainment in downtown Auburn, and just a short drive from the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial and museum district. Downtown Seattle and Seattle-Tacoma International Airport (SEA) are also within driving distance. While you're here, settle in with free daily breakfast, a heated indoor pool, and our fitness center.

We're searching for an experienced Front Desk Agent ready to make an immediate impact. We value the expertise our team members bring, and compensation for this will be in line with experience. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA. This range may be modified in the future. The hourly pay range for this role is $22.00 to $26.00. We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.