Night Auditor Jobs in West Springfield Town, MA

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable—to our guests and our clients. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Free food & snacks Health insurance Paid time off Benefits/Perks Competitive salary Flexible Schedule Great work-life balance Paid time off Ongoing training Employee Discount Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications Two or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills

Job Description The Hotel Northampton is looking for a Front Desk Agent to proudly serve as our guests’ first point of contact and manage all aspects of their accommodation. The Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Ultimately, you will take pride in creating a pleasant and memorable stay for our guests. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Some of your responsibilities and the qualities we are looking for in a candidate: Greet, check-in, and check out guests when they arrive and leave the premises. Comfortable taking telephone calls and mitigating stressful situations. Handle customer complaints in a highly professional way as needed. Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, or special requests. Job Type: Full-time Salary: $15.00 -$18.00 per hour Benefits: Dental insurance, Health insurance, Paid time off Work Location: In person

Job DescriptionHoliday Inn Hartford Downtown AreaFront Desk Agent/Guest ServicesThe Hotel Guest Services Representative is responsible for providing and promoting a high level of guest service from reception at the front desk to guest checkout. The Representative must have a working knowledge of all hospitality services including front office, night audit, and reservations management. They will work to ensure a 100% level of guest satisfaction by acting as the main point-of-contact for all guest requirements and requests throughout the period of stay. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to grow, please apply now. Benefits Insurance Paid time off 401K An added plus; If you like to travel, you will receive special team member hotel rates. Responsibilities: Smile and continuously project a helpful attitude. Provide the highest quality of service to the customer at all times. Stay current on all emergency procedures and acts accordingly. Greet and register guests and provide room assignments, accommodating special requests whenever possible, assist in the pre-registration and blocking of reservations. Have working knowledge of reservations procedures, sell reservations (be an order maker, not an order taker), and know cancellation procedures and Walk Policy. Handle guest check-ins and check-outs efficiently, in a friendly and professional manner. Provide information to all guests in a courteous and informative manner; Will not volunteer information about guests or associates - only indicate whether or not they can be reached. Handle complaints courteously. When necessary, relay through supervisor for appropriate action and enter in the follow up log. Handle lost and found by taking relevant messages and completing Lost and Found form and directing to proper department. Communicate with incoming shift by logging pertinent information in the front office log. Ensure that all cash, checks, and miscellaneous departments are in balance at the end of each shift. Complete appropriate shift checklist daily. Keep housekeeping informed of any special requests, late checkouts, and special need areas in the hotel. Answer and transfer all incoming calls in a timely and friendly manner. Receive and transmit mail, phone calls, and written messages for guests (in absence of voice mail system). Answer inquires pertaining to hotel services, shopping, dining, entertainment, and travel directions. Assist guests in obtaining information. Call airlines, rent-a-car, companies, etc. Post room charges, food and beverage charges, phone charges, and compute guest bills using PMS. Collect payments and make changes for hotel guests following all handling procedures as required. Ensure adequate key cards are available for assignment of guest rooms. Attend to special service requests including securing of guest valuables in safety deposit boxes. Assure that complimentary amenities are delivered to VIP’s at the time required. Promote repeat business by offering to take future reservations upon checkout and by providing recommendations for alternate NHG products/services. Maintain a log of items borrowed from the front desk and deliver items when necessary, i.e. Irons/ironing boards, blow dryers. Keep the front office area neat, clean, and free of safety hazards. Maintain knowledge of the hotel, hotel team, hotel services with hours of operations, room locations, types of rooms and room selling strategies, hotel rates and discounts, hotel credit and check cashing policies and procedures, and know how to handle each. Responsible for proper telephone etiquette. Develop a thorough knowledge of the hotel's PMS. Has understanding of in-house computers and monitors computer accuracy to ensure maximum occupancy. Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department. Wear proper uniform and name tag at all times in accordance with the standards of appearance. Contribute to and support the hospitality programs and training seminars to ensure their success, continue to practice skills taught. Attend monthly front office meetings. Perform required tasks, including, but not limited to, those contained in the Minimum Performance Standards set by NHG. Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the NHG Employee Handbook. Perform all other duties as assigned by management. Educational/Vocational Preparation:A High School Diploma or GED is required. One year of Customer Service experience is required.

Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Flexible schedule Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Be a part of something great! Big Skys Front Desk Team helps thousands of members change their lives every single day. If youre looking for a full or part-time career in fitness, working in world-class facilities, we encourage you to apply today. Opportunities include Highest pay in the area. Earnings potential of $17-$20 per hour. Career advancement with the potential to progress. Flexible schedule. Benefit package for full time team members includes paid vacations, medical insurance and 401K. Responsibilities / Qualifications Smile ! Make it easy for members to feel good about being here. Deliver exceptional experiences to our members and guests. Bring AMAZING energy and a positive attitude. Multi-task within a fast-paced environment. Be a trustworthy, hardworking individual that continually looks to add responsibilities. Education / Experience High School diploma or GED. College degree and/or college credits preferred. Experience not necessary.

Job DescriptionHotel Front Desk Agent Homewood Suites by Hilton Southington, CT First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group®, one of America's fastest growing hospitality companies. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job DescriptionThe Role: Dental Dreams LLC in Grafton, MA is now hiring a part time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience At least 1 year of recent work experience Receptionist Experience Dentrix and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job DescriptionWhy You’ll Love This Airline Guest Services Agent Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Airline Guest Services Agent position with Atlantic Aviation at ORH in Worcester, MA may be perfect for you! In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Airline Guest Services Agent job today! Pay for this position starts at $16 / hour. This position with Atlantic Aviation requires availability for any/all shifts as well as overtime, weekends, holidays, and on call.ResponsibilitiesAirline Guest Services Agent Responsibilities Provide customers with professional service and assistance Making hotel and catering reservations for inbound and outbound aircraft Processing customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Required SkillsAirline Guest Services Agent Qualifications Customer service/hospitality experience High school diploma or GED certificate 18 years of age A valid state driver’s license Ability to comprehend and perform basic math calculations We maintain a drug-free workplace and perform pre-employment substance testing.

Job Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person

Job Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Flexible schedule Competitive salary Benefits/Perks Competitive salary **Quarterly Bonus!** Flexible Schedule Great work-life balance Paid time off Ongoing training Employee and Family Discounts Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our newly renovated and thriving dental office! As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide excellent customer service and attend to the needs of customers throughout their services Qualifications 3-5 or more years of experience in a dental front desk role, Dentrix experience preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software, preferably Dentrix experience Excellent multi-tasking skills Experience in running back end reports and managing Accounts Receivable

**Additional Information** Pay: $20.16/hour, Full Time, Overnight Shift, Weekend Availability Required, Weekly Pay **Job Number** 24187339 **Job Category** Finance & Accounting **Location** Courtyard New Haven Wallingford, 600 Northrop Road, Wallingford, Connecticut, United States, 06492VIEW ON MAP (***************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**FLEXIBLE, RESPONSIVE, AND EASY!** In our seasonal business, we understand the need for flexibility. We listen and respond quickly to your requests, making it easy to work with us through convenient online ordering, top plant selection, pre-pricing, and consistent quality. **PARTNERING FOR GROWTH** We aim to be your best partner and grow our businesses together. We offer Pay to Display Programs, E-Commerce solutions, top new plants, and daily support from our dedicated team at Prides who truly know and care about you. **Creative Contour** "It has been such a pleasure to work with Pride's Corner Farm. This wonderful family business has helped our business grow! We are always thankful for the positive wonderful energy that surrounds this amazing company! We will remain loyal to Pride's Corner Farm as they continue to grow their thriving product. Cheers to many years of success." *~ Jennifer Noyes, Creative Contour* *Middletown, CT* **Sullivan's Lawn Service** "2020 has been a daily challenge. I'm really grateful for all of Donna's help, not just today but every day. I reinforce daily to Eric Sullivan how important Donna is to what we do and how influential her assistance is to our ability to make $. Mark sure is lucky to have such dedicated and hardworking people. It's always a pleasure working with Donna. Thank you!d84;" *~ Bill Ross, Sullivan's Lawn Service* **Creative Contour** "It has been such a pleasure to work with Pride's Corner Farm. This wonderful family business has helped our business grow! We are always thankful for the positive wonderful energy that surrounds this amazing company! We will remain loyal to Pride's Corner Farm as they continue to grow their thriving product. Cheers to many years of success." *~ Jennifer Noyes, Creative Contour* *Middletown, CT* **Sullivan's Lawn Service** "2020 has been a daily challenge. I'm really grateful for all of Donna's help, not just today but every day. I reinforce daily to Eric Sullivan how important Donna is to what we do and how influential her assistance is to our ability to make $. Mark sure is lucky to have such dedicated and hardworking people. It's always a pleasure working with Donna. Thank you!d84;" *~ Bill Ross, Sullivan's Lawn Service* **Creative Contour** "It has been such a pleasure to work with Pride's Corner Farm. This wonderful family business has helped our business grow! We are always thankful for the positive wonderful energy that surrounds this amazing company! We will remain loyal to Pride's Corner Farm as they continue to grow their thriving product. Cheers to many years of success." *~ Jennifer Noyes, Creative Contour* *Middletown, CT* **Sullivan's Lawn Service** "2020 has been a daily challenge. I'm really grateful for all of Donna's help, not just today but every day. I reinforce daily to Eric Sullivan how important Donna is to what we do and how influential her assistance is to our ability to make $. Mark sure is lucky to have such dedicated and hardworking people. It's always a pleasure working with Donna. Thank you!d84;" *~ Bill Ross, Sullivan's Lawn Service*

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. * Keep records of room availability and guests' accounts, manually or using computers. * Prepare and distribute daily reports. * Audit and reconcile cashiers. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Input and update financial information into the BRAINS network. * Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and resolve complaints. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous night audit/accounting experience or equivalent training required. * Computer knowledge/Excel and arithmetic skills required. * FSD is a plus, required within 90 days of employment. Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Attention night owls! Are you seeking a fulfilling customer service role with a holistic and nurturing work environment? Look no further and apply today! Join our team to help ensure our guests and students have an exceptional experience at Kripalu. Don't miss this opportunity to be a part of something meaningful - apply now! POSITION SUMMARY The Night Auditor is responsible for all inquiries by phone or email, while working with other departments to ensure the guest/student receives the best possible Kripalu experience. The Night Auditor also supports the call center and the front desk. This role answers all guest/students' inquiries about online and onsite programming and various amenities. He/she would have the additional responsibility of preparing and performing all the end of day procedures in the Guest Service Department which facilitates all areas of a guest's experience, including and not limited to pre arrive, during their stay, and post stay. CORE COMPETENCIES * Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational values of Service, Compassion, Inquiry, Integrity and Prescence. * Honors and respects the diversity and uniqueness of each individual staff member. * Maintains confidentiality and creates an environment where staff feel supported and welcome * Eager to develop and maintain simple and efficient systems. * Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions and ideas. * Demonstrates the knowledge and abilities necessary to perform required job elements to established standards. * Learns and adapts quickly in new situations resulting in successful performance. * Accepts responsibility for own actions. * Embraces experiences as learning opportunities. ESSENTIAL SKILLS AND EXPERIENCE * Demonstrated ability to speak and write fluently in English, * Strong verbal communication and active listening skills. * Demonstrated success in problem solving and the ability to collaborate with others to find a solution. * Professional & reliable. * Attention to detail and ability to multitask. * Commitment to organizational values and mission. * Ability to learn new computer software applications. * Must have strong math and money handling skills. * Must be able to lift 25Lbs. ACCOUNTABILITIES * Prepare and follow Nightly Audit procedures * Accountable for balancing all revenue sources and completing daily financial reports * Preforming closing and opening daily system functions * Adhere all to all Front Desk Policies and Procedures * Provide Front Desk services during the nighttime hours * Answer guests' questions about the organizations and different offerings that would be available to them * Assist guests onsite with any questions or bookings for future services BENEFITS (Start Day One of Employment) * Health Insurance * Dental Insurance * Vacation, Sick, & Personal Time, Paid Holidays * Vision * 403b Retirement Plan * Flexible Spending and Dependent Care Accounts * Company Paid Short- and Long-Term Disability * Company Paid $50,000 Life Insurance Policy * Free Meals in the Kripalu Dining Hall * Discounted Purchases in the Kripalu Shop and for Healing Arts Services * Yoga Classes, and the opportunity to participate in Kripalu Programs Please note that Kripalu does not provide housing facilities for its staff members. Employees are responsible for arranging their own accommodations while working at the organization. Qualifications MINIMAL QUALIFICATIONS * High School education or equivalent * Must be available to work evenings, weekends, and some holidays. * Proficient with Microsoft office, specifically Outlook, Excel, and Word

Job Details 57 INTERLAKEN RD - STOCKBRIDGE, MADescription Attention night owls! Are you seeking a fulfilling customer service role with a holistic and nurturing work environment? Look no further and apply today! Join our team to help ensure our guests and students have an exceptional experience at Kripalu. Don't miss this opportunity to be a part of something meaningful - apply now! POSITION SUMMARY The Night Auditor is responsible for all inquiries by phone or email, while working with other departments to ensure the guest/student receives the best possible Kripalu experience. The Night Auditor also supports the call center and the front desk. This role answers all guest/students' inquiries about online and onsite programming and various amenities. He/she would have the additional responsibility of preparing and performing all the end of day procedures in the Guest Service Department which facilitates all areas of a guest's experience, including and not limited to pre arrive, during their stay, and post stay. CORE COMPETENCIES Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational values of Service, Compassion, Inquiry, Integrity and Prescence. Honors and respects the diversity and uniqueness of each individual staff member. Maintains confidentiality and creates an environment where staff feel supported and welcome Eager to develop and maintain simple and efficient systems. Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions and ideas. Demonstrates the knowledge and abilities necessary to perform required job elements to established standards. Learns and adapts quickly in new situations resulting in successful performance. Accepts responsibility for own actions. Embraces experiences as learning opportunities. ESSENTIAL SKILLS AND EXPERIENCE Demonstrated ability to speak and write fluently in English, Strong verbal communication and active listening skills. Demonstrated success in problem solving and the ability to collaborate with others to find a solution. Professional & reliable. Attention to detail and ability to multitask. Commitment to organizational values and mission. Ability to learn new computer software applications. Must have strong math and money handling skills. Must be able to lift 25Lbs. ACCOUNTABILITIES Prepare and follow Nightly Audit procedures Accountable for balancing all revenue sources and completing daily financial reports Preforming closing and opening daily system functions Adhere all to all Front Desk Policies and Procedures Provide Front Desk services during the nighttime hours Answer guests' questions about the organizations and different offerings that would be available to them Assist guests onsite with any questions or bookings for future services BENEFITS (Start Day One of Employment) Health Insurance Dental Insurance Vacation, Sick, & Personal Time, Paid Holidays Vision 403b Retirement Plan Flexible Spending and Dependent Care Accounts Company Paid Short- and Long-Term Disability Company Paid $50,000 Life Insurance Policy Free Meals in the Kripalu Dining Hall Discounted Purchases in the Kripalu Shop and for Healing Arts Services Yoga Classes, and the opportunity to participate in Kripalu Programs Please note that Kripalu does not provide housing facilities for its staff members. Employees are responsible for arranging their own accommodations while working at the organization. Qualifications MINIMAL QUALIFICATIONS High School education or equivalent Must be available to work evenings, weekends, and some holidays. Proficient with Microsoft office, specifically Outlook, Excel, and Word

Join Our Team as a Night Auditor! Night Auditor About Us: At Aimbridge Hospitality we deliver exceptional guest experiences. As a Night Auditor you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers join our dynamic team! Responsibilities Key Responsibilities: Guest Services: Welcome guests during the overnight shift (typically 11 PM - 7 AM) assist with check-ins reservations and inquiries. Night Audit: Prepare and finalize Night Audit work ensuring accurate daily transaction balancing. Security: Conduct security walks to ensure guest and property safety. Reporting: Prepare daily reports and the Daily Flash Report for management insights. Collaboration: Work with other departments for smooth operations and exceptional service. What We're Looking For: Experience: 1 year in a hotel or related field. Supervisory experience is a plus. Education: High School diploma or equivalent required; college coursework beneficial. Skills: Proficient in Windows spreadsheets and word processing. Strong problem-solving skills and independence. Attributes: Friendly service-oriented with excellent communication and detail-oriented. Why Join Us? Growth Opportunities: Career advancement potential. Supportive Environment: Collaborative and respectful team. Ready to Make a Difference?Passionate about hospitality? Apply today and start a rewarding career with Aimbridge Hospitality! Property Details At A Glance We're in the middle of the Worcester Polytechnic Institute campus, steps from downtown's mix of shops, breweries, and restaurants. Business travelers, ride our free shuttle within a two-mile radius that includes UMass Memorial Medical Center. Check out local attractions like the Ecotarium and Museum of Art, and venture into Boston by commuter rail. Why people like to work here For the second year in a row, Hilton has been honored as the #2 World's Best Workplace by Fortune and Great Place to Work . This award showcases our commitment to create meaningful opportunities for personal and professional growth - including industry leading benefits, life-long learning resources and travel perks! Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical Dental and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

The Guest Services Agent (Night Auditor) is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Night Auditor duties and responsibilities The Night Auditor works at the front desk of a hotel during the night 11pm -7am, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include: Note: We are looking for Friday and Saturday Night from 11pm to 7AM (Overnight Shift) and other shift might be available. Strong customer service skills Knowledge of safety and security procedures Balancing the accounts from day shift Managing front desk activity and handling guest check-ins and check-outs Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handling customer requests and complaints. Managing and updating all official documentation pertaining to the role Ensuring that all end-of-day activities have been successfully executed by employees in all departments. Answering calls and queries related to potential booking. Charge all guest and change over the PMS to next day. Be reliable and arrive 10 minutes before shift to take over. Must be able to handle all activities during their shift. Handle cash and credit card transaction. Balances and audits for accuracy room revenue, all room and tax charges, cashier's reports and guest and house accounts, food and beverage revenue and telephone revenue; assists in the preparation of all reports relevant to daily revenues. Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Resolve guest issues and completing special requests. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines. Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. Ability to establish and maintain effective working relationships with associates, customers and patrons. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. ***Blue Sky Hospitality Solutions/Jin Hospitality LLC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**

Join Our Team as a Night Auditor! Night Auditor About Us: At Aimbridge Hospitality we deliver exceptional guest experiences. As a Night Auditor you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers join our dynamic team! Responsibilities Key Responsibilities: * Guest Services: Welcome guests during the overnight shift (typically 11 PM - 7 AM) assist with check-ins reservations and inquiries. * Night Audit: Prepare and finalize Night Audit work ensuring accurate daily transaction balancing. * Security: Conduct security walks to ensure guest and property safety. * Reporting: Prepare daily reports and the Daily Flash Report for management insights. * Collaboration: Work with other departments for smooth operations and exceptional service. What We're Looking For: * Experience: 1 year in a hotel or related field. Supervisory experience is a plus. * Education: High School diploma or equivalent required; college coursework beneficial. * Skills: Proficient in Windows spreadsheets and word processing. Strong problem-solving skills and independence. * Attributes: Friendly service-oriented with excellent communication and detail-oriented. Why Join Us? * Growth Opportunities: Career advancement potential. * Supportive Environment: Collaborative and respectful team. Ready to Make a Difference?Passionate about hospitality? Apply today and start a rewarding career with Aimbridge Hospitality! Property Details At A Glance We're in the middle of the Worcester Polytechnic Institute campus, steps from downtown's mix of shops, breweries, and restaurants. Business travelers, ride our free shuttle within a two-mile radius that includes UMass Memorial Medical Center. Check out local attractions like the Ecotarium and Museum of Art, and venture into Boston by commuter rail. Why people like to work here For the second year in a row, Hilton has been honored as the #2 World's Best Workplace by Fortune and Great Place to Work. This award showcases our commitment to create meaningful opportunities for personal and professional growth - including industry leading benefits, life-long learning resources and travel perks! Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following: * Now offering Daily Pay! Ask your Recruiter for more details * Medical Dental and Vision Coverage * Short-Term and Long-Term Disability Income * Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan