How to hire a night clerk

How to hire a night clerk, step by step

Here's a step-by-step night clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a night clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new night clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the night clerk you need to hire. Certain night clerk roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a night clerk to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a night clerk that fits the bill.

   This list shows salaries for various types of night clerks.

   Type of Night Clerk	Description	Hourly rate
   Night Clerk	Material recording clerks track product information in order to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control.	$12-20
   Merchandiser	Merchandisers are employees working for a retail company. Merchandisers are mainly responsible for the store's products... Show more	$11-18
   Stocker	Stockers are responsible for displaying items for sale in the store. They manage the shelves and ensure that items are on display at all times... Show more	$11-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Pallets
   • Customer Service
   • Store Operations
   • Night Audit
   • Front Desk
   • Store Merchandise
   • Customer Transactions
   • Stock Shelves
   • Cash Control
   • Loss Prevention
   • Office Machines
   • Inventory Control
   • Cash Drawers
   • Groceries

   Check all skills

   Responsibilities:

   • Organize store shelves and maintain cleanliness of all storerooms at all times.
   • Price groceries and put up in correct spot.
   • Assist customers with the purchasing of groceries, ordering product as requested.
   • Maintain the cleanliness of assign area according company standards.
   • Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
   • Stock and maintain grocery inventory of Safeway storefront.

3. Make a budget

   Including a salary range in your night clerk job description is one of the best ways to attract top talent. A night clerk can vary based on:

   • Location. For example, night clerks' average salary in louisiana is 35% less than in alaska.
   • Seniority. Entry-level night clerks 40% less than senior-level night clerks.
   • Certifications. A night clerk with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a night clerk's salary.

   Average night clerk salary

   $15.97hourly

   $33,226 yearly

   ---

   Entry-level night clerk salary

   $25,000 yearly salary

   Updated January 11, 2026

4. Writing a night clerk job description

   A night clerk job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a night clerk job description:

   Night clerk job description example

   Unlock your potential for professional development! We are hiring a Provider Credentialing and PBX Clerk (Full time/Weekend/Nights) to join our Patient Access Services team!
   
   Located in northwest Arizona, Kingman has a mild climate with stunning Arizona sunsets! In the shadows of beautiful mountain ranges and nearby lakes, Kingman is an outdoor enthusiasts' paradise with abundant sunshine and is a great community to live, work and play!
   
   All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI's vision of providing the region's best clinical care and patient service through an environment that fosters respect for others and pride in performance
   
   Benefits (Full Time Employees) We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities:
   * Exceptional Colleagues
   * Join us and you'll be a part of a culture where we support each other and celebrate what makes each of us a special person as we work together with integrity, compassion, teamwork, respect, and accountability.
   * Our leaders demonstrate their commitment by gathering feedback, supporting, and empowering team members to do their best work through regular leadership rounding.
   * Health and Well-Being
   * Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
   * Generous Paid Leave Accruals
   * 403b Pension Plan with Employer Contributions
   * Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
   * Employee Identity Theft Protection
   * On-site daycare exclusive to our employees' children of all ages
   * Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
   * Career Growth and Development
   * Tuition Reimbursement/Scholarships for full-time employees
   * As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
   * So much more!
   
   Key Responsibilities [List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]
   
   * Greets individuals over the PBX in a professional, caring and courteous manner. · Provides receptionist service over the PBX, and direct calls to the appropriate department or person in a professional manner. · Adheres to all hospital and department policies, procedures and goals. · General office functions as assigned to support the department efficiency. · Provides excellent customer service and adheres to the Behavioral Expectations Agreement. · Responds to inquiries quickly and appropriately in a manner that addresses the needs of the person who is inquiring. · Identifies department and self when answering the telephone. · Able to handle heavy phone volumes. · All calls are answered in a timely manner. · Scans charts on discharged patients, ER treat and releases, outpatients on a daily basis to assist the department. · Ensures that insurance cards, orders and other admission documents are complete and copied as needed for scanning. · Ensures the admissions documents are scanned and perform Quality Assurance audits on your scanned documents prior to destroying. · Performs audits on accounts scanned in EMR. Audits for photo identifications, insurance cards and other admission documents to ensure documents are scanned appropriately. If any discrepancies alert department manager or supervisor. · Consistently demonstrates the ability to assess a situation from a variety of perspectives, considers alternatives and chooses the most appropriate course of action. · Consistently demonstrates a willingness to assist co-workers in a courteous manner to support department efficiency. · Always performs and communicates in a highly professional manner. · Demonstrates enthusiasm and self-motivation in performing job duties. · Performs other duties as assigned.
   
   Qualifications [Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.]
   
   Excellent customer service skills. · Ability to communicate effectively with others.
   
   * Education: High school diploma or equivalent
   * Experience: Minimum of one year in an office setting with customer interactions
   
   Preferences [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multilingual, master's degree)] Experience: Experience in a healthcare setting or related industry.
   
   Special Position Requirements[Optional section: any travel, security, risk, hazard, or related special conditions which apply to the position]
   
   Exposure Categories: Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues
   
   Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]
   
   Ability to work evenings, nights and weekends as necessary to meet operational objectives. · Position requires sedentary work, occasionally carrying small objects short distances. · Must be able to sit at a terminal for up to seven (7) hours daily. · Must be able to bend, stoop and reach for files and supplies. · Must be able to get up from chair regularly to get paperwork. · Must be able to handle up to 100 telephone or interpersonal contact daily, and accommodate occasional anger/frustration on the part of the patients. · Must be able to distinguish phone rings and callers voices against regular background noise and conversation · Must be able to distinguish security alarms and radio conversation against background noise and conversation.
   
   Apply Now
   
   When incredible people and incredible facilities like ours join together, incredible things happen. If you want to be a part of an incredible team that is dedicated to delivering the highest quality in patient care, we invite you to explore this opportunity with KRMC and apply online today.
   
   Facility Profile
   
   Kingman Regional Medical Center is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,800 employees, 280 physicians/allied health professionals, and 250 volunteers. Kingman Regional Medical Center is recognized as an innovator in rural healthcare, a teaching hospital and a member of the Mayo Clinic Care Network. We provide a full-continuum of highly-technical and specialized medical services to meet the healthcare needs of our community.

   Copy this example

   

5. Post your job

   There are a few common ways to find night clerks for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your night clerk job on Zippia to find and recruit night clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit night clerks, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new night clerk

   Once you've selected the best night clerk candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new night clerk. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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