A night manager is a hospitality specialist who works at a hotel and sees to the smooth running of things during the night shift. He manages and monitors the activities of all employees to the maintenance of a holistic, professional, and high-quality service-oriented environment at all times.
This includes coaching, training and correcting employees where necessary, managing timesheets, ensuring the smooth running of affairs such as ensuring employees do their duties, dealing with complaints, solving problems and disturbances. It also involves seeing to special requests by clients and other issues that may arise.
This is a career in the hospitality industry that requires excellent leadership and communication skills because it is 100% customer service oriented. You would need to be polite, helpful, with a genuine desire to help the client, direct them and see to their needs while making them feel at home. It also involves an aspect in management and leadership roles, so you have to manage and lead a team.
A high school diploma is all you need by rising through the ranks with experience, although a college degree in any hospitality field might be preferred by some employers. Depending on the level of experience and size of the hotel, the average salary is $23 per hour, which is $49,000 per year. There is expected to be a 6% growth in the career by 2028, creating 150600 new jobs. So if you love working with people, this might be right for you.
There is more than meets the eye when it comes to being a night manager. For example, did you know that they make an average of $22.32 an hour? That's $46,430 a year!
Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
There are certain skills that many night managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed management skills, time-management skills and interpersonal skills.
When it comes to the most important skills required to be a night manager, we found that a lot of resumes listed 17.1% of night managers included customer service, while 11.2% of resumes included patience, and 9.5% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the night manager job title. But what industry to start with? Most night managers actually find jobs in the retail and hospitality industries.
If you're interested in becoming a night manager, one of the first things to consider is how much education you need. We've determined that 38.0% of night managers have a bachelor's degree. In terms of higher education levels, we found that 3.1% of night managers have master's degrees. Even though some night managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a night manager. When we researched the most common majors for a night manager, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on night manager resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a night manager. In fact, many night manager jobs require experience in a role such as cashier. Meanwhile, many night managers also have previous career experience in roles such as assistant manager or customer service representative.