Night manager job description

Job DescriptionThe Night/Assistant Manager will assist the Project Manager to oversee all contracted services for a high-profile Fortune 500 Company and will be expected to deliver an exceptional customer experience. This position will be responsible to lead people, processes and programs to drive operational excellence in a complex work environment up to or over 1 million square feet in size. The Assistant Manager will be required to work shifts that could include evenings and weekends. We are looking for someone who adapts quickly to change and can provide win-win solutions for both the client and ABM. A critical thinker who uses good judgement to solve problems and one who can effectively communicate with the client and their team.

Assign tasks to workers based on job requirements as specified by the contract or special assignments requested by the customer.

Ensure company standards are met in compliance with janitorial operations and servicing contractual obligations to customers within specified budget of labor and expense.

Train new staff and oversee on-going training of existing employees in proper cleaning methods and use of equipment, safety practices, and regulations.
Perform daily quality control inspections. Process weekly payroll and ensure payroll is submitted in accordance with State Wage and Hour laws. Complete and submit employee change forms to Human Resources as needed. Assists in safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies. Be aware of the fundamentals of good personnel management. Ensure building is in compliance with all State and Federal guidelines as well as ABM policies. Understand and use proper personnel management skills to resolve problems with personnel. Determines materials, supplies, and equipment needs. Perform other duties as assigned. Job duties may be modified at any time.
Minimum Requirements:
Previous Management or Supervisory experience Strong MS Office skills required. Excellent written and verbal communication skills required. Training in the specified industry or building management desired. High School graduate or equivalent.
Physical Demands:
Must be able to lift at least 50 lbs., navigate around tight spaces, walk or stand for a period of 8-10 hours per day in an environment with variable noise levels, lighting conditions and temperature variations
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY FEMALE/VETERAN/DISABILITY)


About ABM Ind.:



For thousands of clients across the U.S. and in more than 20 international locations, ABM is a source of reliable people and services that improve the spaces and places that matter most.Our team of more than 100,000 skilled and hardworking people takes care of clients across Aviation, Banking, Life Sciences, Commercial Office Buildings and Real Estate, Education, Food and Beverage, Government, Healthcare, Manufacturing, Nuclear Power, Parking, Retail, Sports, Technology, Warehousing, and more.We provide a wide variety of services in each industry we serve, from airport shuttle service and wheelchair assistance to food and nutrition to mission-critical solutions in hospitals. In every case, ABM makes every day run smoothly by going the extra mile to deliver the best quality with the highest levels of integrity.We show our respect for every person, every day. Every ABM team member gains clear career growth programs and support. We promise safe working conditions. And together, we live out our six core values.

Job DescriptionCommercial Cleaning Night Manager

JOB TITLE: AREA MANAGER - Monday-Friday, 4:30pm-1:30am, plus rotating weekends on-call, $18/hr plus benefits

We're looking for flexible, experienced, and self-motivated managers to join our team! Do you have experience as a crew leader, shift supervisor, or assistant manager in hospitality, food service, or retail? This position is the perfect opportunity to grow your skills and experience in a new industry!

WE PROVIDE PAID TRAINING, ALL SUPPLIES AND EQUIPMENT FOR CLEANING AND ADMIN WORK, AND A COMPANY VEHICLE FOR TRAVEL THROUGHOUT OUR SERVICE AREA. WE ARE A LOCALLY-OWNED AND DEBT-FREE COMPANY WITH BRANCHES THROUGHOUT CENTRAL IL!

Interested? Please apply at www.essclean.com

JOB SUMMARY: The primary duty of the Area Manager is to ensure that all routine cleaning operations and special project work is scheduled and completed in their region. This is accomplished by communicating with Site Supervisors, Team Member, and customers. The Area Manager is also responsible for overall quality control and safety.

ESSENTIAL DUTIES:

• Plan and schedule coverage for open locations as well as special project work.
• Ensure all daily cleaning operations are completed, including - coverage for absences and open jobs, and special projects like floor work or construction cleaning.
• Ensure quality control by monitoring cleaning inspections, performing cleaning inspections, and receiving customer feedback.
• Train and coach floor techs, site supervisors, and general cleaners.
• Assist in dealing with employee disciplinary issues, position changes, filling jobs, monitoring/delivering supplies, and any other issues that may come up.
• Encourage and reward team members for positive attitude, performance and inspections.

QUALIFICATIONS: Above all, honesty and directness in dealing with customers, vendors and Team Members. Must demonstrate abilities in: working independently and being self-motivated; managing others and setting a good example; and interacting with customers, vendors, and other team members. At least 1-2 years of experience in a manager role or a position with supervisory duties.

PHYSICAL AND MENTAL REQUIREMENTS: Must be able to perform all tasks associated with General Cleaning and Floor Tech positions. Full job descriptions can be found at essclean.com

Interested? Please apply at www.essclean.com

ESS Clean, Inc. is the leader in commercial contract cleaning in Central Illinois. We attribute this to our excellent team of cleaners. A core value of ESS Clean is to "Improve the lives of our team" and we look for every opportunity to do just that. Whether you are looking for a part-time job to supplement your income or a bright new career, ESS Clean may be the place for you. We provide quality service for our customers, quality of life for our team and we have fun doing it!

ESS offers competitive pay, competitive benefits, rewarding incentive plans and opportunity for advancement. Are you are ready to join a team whose mission is to hire, train, develop and promote honest people, providing them tools to improve their quality of life?

ESS is an equal opportunity employer.

Assist in managing all aspects of front office areas and hotel overnight operations, which may include but not limited to guest registration, bell services, concierge services, guest reservations, housekeeping and engineering on overnight to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. Serve as Front Office Manager in his/her absence.
Job Description
Act independently as MOD, covering morning and evening shifts.Supervise all front office staff including front desk, communications, uniform services and concierge.Offer MOD support to other unsupervised departments as needed.Act as Travel pass champion.Distribute minutes and conduct Manager's Meeting.Oversee VIP arrivals.Perform VIP Escorts.Act as Lobby AmbassadorTrack and follow up on in-house guest challenges.Resolve guest related issues.Liaison with other departments to ensure guest satisfaction.Assist with post-stay guest follow up.Perform Property rounds.Act as Front Office representative during Pre-Cons.Monitor and coordinate concierge requests.Provide site tours of the hotel.Deliver Passionate & Engaging Service to our Guest
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
You will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest's name Establish/anticipate needs Solve and own all requests/complaints Thank everyone
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Additional Job Description
A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Two years experience in Front Desk Management.Track record of delivering exceptional guest or client experience.Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.Appropriate professional appearance and demeanor.Knowledge of Opera and internet software required.Ability to read and comprehend simple instructions, short correspondence and memos.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Track record of delivering exceptional guest or client experience. Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.Bi-Lingual communications skills a plus.Strong communication skills.Appropriate professional appearance and demeanor.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision InsuranceHealth Savings Account with Company Match 401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Additional Job Description

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match 401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.