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Night shift manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Timothy Edwards,

Jaunelle Celaire

Below we've compiled a list of the most critical night shift manager skills. We ranked the top skills for night shift managers based on the percentage of resumes they appeared on. For example, 17.9% of night shift manager resumes contained cleanliness as a skill. Continue reading to find out what skills a night shift manager needs to be successful in the workplace.

15 night shift manager skills for your resume and career

1. Cleanliness

Here's how night shift managers use cleanliness:

Maintain cleanliness in accordance with National Restaurant Association standards.
Evaluated premises for cleanliness and Operated cooking equipment.

2. Food Safety

Here's how night shift managers use food safety:

Trained new employees to uphold company standards in cleaning and food safety, as well as boosting team morale.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within services goals times.

3. Safety Standards

Here's how night shift managers use safety standards:

Supervised the closing of the store and ensured that all safety standards were followed.
Maintain Compliance with company policies, safety standards and good housekeeping practices.

4. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how night shift managers use safety procedures:

Follow all the safety procedures require in the store by the state of Florida.
Inventory ManagementStaff TariningDaily Cash ManagementDaily DepositStaff Shift Schedule Customer Service Food Safety Procedures

5. PET

Here's how night shift managers use pet:

Assist at adoption functions by educating potential pet parents by providing necessary instructions and information.
Record all medication, food and water intake of pet, doing light grooming on pet when needed.

6. Work Ethic

Here's how night shift managers use work ethic:

Received constant compliment of work ethic from customers who have been service during shifts.
Improved morale and set a work ethic that has proven successful.

7. Inventory Management

Here's how night shift managers use inventory management:

Inventory management Bookkeeping Sanitation State of Maryland lottery funds Cashier Customer service manager Deli Counter U.S. Veterans' Administration,
Inventory management and vendor negotiation.

8. Food Orders

Here's how night shift managers use food orders:

Maintained large food orders, fast paced environment while keeping great customer service
Receive and prepare food orders efficiently for guests from wait staff.

9. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how night shift managers use hr:

Managed either swing or night shifts at a 55,000 SF warehouse type (24 hr) grocery store.
Performed duties as HR, Safety, Quality, Engineering as needed during the night coverage.

10. Customer Orders

Here's how night shift managers use customer orders:

Scheduled customer orders for production.
Performed a variety of food preparation duties, take customer orders, cashier, cook and general cleaning.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how night shift managers use customer service:

Managed evening operations and administration including accounting, scheduling, reporting, inventory, customer service and closing.
Provided excellent customer service while organizing and maintaining a clean and enjoyable shopping environment.

12. Night Shifts

Here's how night shift managers use night shifts:

Lead small shifts of workers through night shifts (c.4pm-1am).
Managed all week night shifts and responsibilities in an exceptional manner.

13. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how night shift managers use cpr:

Attended each code snd performed CPR.
Certified in CPR and first aid Named "Employee of the Month" twice in one season

14. Quality Products

A quality product satisfies the client's intended need and matches the cost the consumer paid for it.

Here's how night shift managers use quality products:

Manage all activities to ensure the production of high quality products, on schedule and in a cost effective manner.
Supervised / trained / coached crew to make quality products and meet production schedule.

15. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how night shift managers use bank deposits:

Prepared money and documentation for bank deposits.
Job responsibilities included balancing cash drawers, bank deposits, managing waitresses, cashier and cook and server.

What skills help Night Shift Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on night shift manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What night shift manager skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.

What soft skills should all night shift managers possess?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Languages beyond English (fluency in written and oral)

-Ability to work collegially in a diverse cultural setting

-Ability to identify good problems on which to work in a competent manner

-Ability/flexibility to interact/work productively with people who have serious constraints on their time owing to other work or personal commitments/issues

-Some of my answers to Q1 above would also apply here

What hard/technical skills are most important for night shift managers?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Analytical skills (ability to gather data, clean it, analyze it, write-up results and present on what the meaning of the analysis suggests for action (the last one is most important--"what does it really mean?"

-Some experience and skills with coding in any language (at the moment, Python or C++ are preferred, though Ruby on Rails is also good)

-Deep spreadsheet skills (pivot tables and macros, as examples).

-Relational database skills, including programming (e.g., MySQL)

-Data mining

-AI/Machine Learning experience

Do you want to know more?

List of night shift manager skills to add to your resume

The most important skills for a night shift manager resume and required skills for a night shift manager to have include:

Cleanliness
Food Safety
Safety Standards
Safety Procedures
PET
Work Ethic
Inventory Management
Food Orders
HR
Customer Orders
Customer Service
Night Shifts
CPR
Quality Products
Bank Deposits
Quality Customer Service

Payroll
Food Preparation
Customer Complaints
Food Service
POS
Customer Satisfaction
Inventory Control
Front Desk
Food Quality
Safety Regulations
Night Audit
Sales Floor
Fryers
Cash Drawers
Disciplinary Actions
Cash Control

Computer System
Food Products
Groceries
Customer Relations
Stock Shelves
Loss Prevention
Store Operations
Financial Reports
Customer Issues
Credit Card Transactions
Customer Transactions
Inventory Counts
Cash Registers
Store Inventory

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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