A night supervisor is responsible for managing the hotel's operation during night shift hours, attending to guests' inquiries and requests, and monitoring the staff's performance. Night supervisors maintain the cleanliness and orderliness of the facilities, as well as inspecting the efficiency of hotel tools and equipment, and ensuring the adequacy of hotel stock inventories. They review sales reports, process guests' reservations, and strategize on procedures to boost the company's brand in the market. A night supervisor must have excellent communication and leadership skills, especially on resolving guests' complaints and maximizing the productivity of staff.

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Night Supervisor Responsibilities

Here are examples of responsibilities from real night supervisor resumes representing typical tasks they are likely to perform in their roles.

  • Serve as the emergency contact for all building operations * CPR certify
  • Conduct PowerPoint presentation to illustrate shrink reduction, cost cutting programs and additionally to promote safety awareness in all departments.
  • Link clients to housing, psycho-social rehabilitation centers, patient assistance medication programs, and Medicaid/Medicare and crisis intervention programs.

Night Supervisor Job Description

When it comes to understanding what a night supervisor does, you may be wondering, "should I become a night supervisor?" The data included in this section may help you decide. Compared to other jobs, night supervisors have a growth rate described as "as fast as average" at 6% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of night supervisor opportunities that are predicted to open up by 2028 is 150,600.

On average, the night supervisor annual salary is $35,289 per year, which translates to $16.97 an hour. Generally speaking, night supervisors earn anywhere from $27,000 to $44,000 a year, which means that the top-earning night supervisors make $19,000 more than the ones at the lower end of the spectrum.

Once you've become a night supervisor, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a quality assurance supervisor, shift production supervisor, quality control supervisor, and assembly supervisor.

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Night Supervisor Skills and Personality Traits

We calculated that 20% of Night Supervisors are proficient in Customer Service, Cash Handling, and Customer Inquiries. They’re also known for soft skills such as Business skills, Customer-service skills, and Interpersonal skills.

We break down the percentage of Night Supervisors that have these skills listed on their resume here:

  • Customer Service, 20%

    Supervised and trained night shift employees; position required personalized, superior-quality customer service and business management skills.

  • Cash Handling, 18%

    Cash handling and accountability processes and perform manager functions on register.

  • Customer Inquiries, 16%

    Assist team members with customer inquiries and grievances.

  • Leadership, 16%

    Provide example-based leadership while fostering a compassionate, collaborative work environment.

  • Store Operations, 15%

    Directed day-to-day store operations, providing fundamental support to store manager and team of department managers.

  • Pallets, 2%

    Repaired, sorted, and moved pallets, ensured inventory and stock was readily available, shipped and received trucks and pallets

Most night supervisors list "customer service," "cash handling," and "customer inquiries" as skills on their resumes. We go into more details on the most important night supervisor responsibilities here:

  • While "leadership skills" is listed last on this skills list, don't underestimate its importance to night supervisor responsibilities. The skill is described by this resume snippet, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Here is an example of how this skill is used, "demonstrated proficiency in leadership and adaptation to various working conditions and emergency situations. "
  • See the full list of night supervisor skills.

    Before becoming a night supervisor, 34.8% earned their bachelor's degree. When it comes down to graduating with a master's degree, 4.0% night supervisors went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some night supervisors have a college degree. But about one out of every four night supervisors didn't attend college at all.

    Those night supervisors who do attend college, typically earn either a business degree or a nursing degree. Less commonly earned degrees for night supervisors include a general studies degree or a criminal justice degree.

    Once you're ready to become a night supervisor, you should explore the companies that typically hire night supervisors. According to night supervisor resumes that we searched through, night supervisors are hired the most by CARE, UPS, and ABM Industries. Currently, CARE has 74 night supervisor job openings, while there are 27 at UPS and 18 at ABM Industries.

    Since salary is important to some night supervisors, it's good to note that they are figured to earn the highest salaries at Nestlé, Twin City Fan Companies, and Mount Sinai Health System. If you were to take a closer look at Nestlé, you'd find that the average night supervisor salary is $44,615. Then at Twin City Fan Companies, night supervisors receive an average salary of $42,026, while the salary at Mount Sinai Health System is $41,563.

    View more details on night supervisor salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at UPS, United States Army Corps of Engineers, and Starbucks. These three companies have hired a significant number of night supervisors from these institutions.

    In general, night supervisors fulfill roles in the health care and manufacturing industries. While employment numbers are high in those industries, the night supervisor annual salary is the highest in the energy industry with $39,870 as the average salary. Meanwhile, the health care and manufacturing industries pay $35,094 and $34,805 respectively. This means that night supervisors who are employed in the energy industry make 5.9% more than night supervisors who work in the hospitality Industry.

    The three companies that hire the most prestigious night supervisors are:

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    What Quality Assurance Supervisors Do

    A quality assurance supervisor oversees and leads the quality control operations within a manufacturing plant or similar establishment. They are primarily responsible for crafting and implementing policies that prioritize the efficiency of products or services, supervising and evaluating the performances of the workforce, and setting standards and procedures that align not just with the goals of the company, but the national and international level of production standards. Furthermore, as a supervisor in the field, it is crucial to encourage and shape quality assurance workers into valuable members of the company.

    In this section, we take a look at the annual salaries of other professions. Take quality assurance supervisor for example. On average, the quality assurance supervisors annual salary is $30,856 higher than what night supervisors make on average every year.

    While their salaries may differ, one common ground between night supervisors and quality assurance supervisors are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, inventory control, and corrective action.

    There are some key differences in responsibilities as well. For example, a night supervisor responsibilities require skills like "cash handling," "customer inquiries," "leadership," and "store operations." Meanwhile a typical quality assurance supervisor has skills in areas such as "gmp," "continuous improvement," "iso," and "patients." This difference in skills reveals how truly different these two careers really are.

    Quality assurance supervisors receive the highest salaries in the health care industry coming in with an average yearly salary of $80,377. But night supervisors are paid more in the energy industry with an average salary of $39,870.

    On average, quality assurance supervisors reach similar levels of education than night supervisors. Quality assurance supervisors are 4.4% more likely to earn a Master's Degree and 0.4% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Shift Production Supervisor?

    A shift production supervisor is in charge of overseeing business operations, ensuring efficiency and smooth workflow. Their responsibilities revolve around devising strategies to reach production standards and production targets, supervising and assessing staff performance, delegating tasks, managing schedules, and prioritizing customer satisfaction. They may also produce progress reports and presentations, address and resolve any issues or concerns, and train new workforce members. Furthermore, as a supervisor, it is essential to lead and encourage team members, all while implementing the company's policies and regulations.

    Next up, we have the shift production supervisor profession to look over. This career brings along a lower average salary when compared to a night supervisor annual salary. In fact, shift production supervisors salary difference is $162 lower than the salary of night supervisors per year.

    Not everything about these jobs is different. Take their skills, for example. Night supervisors and shift production supervisors both include similar skills like "pallets," "cleanliness," and "safety procedures" on their resumes.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, night supervisor responsibilities are more likely to require skills like "customer service," "cash handling," "customer inquiries," and "leadership." Meanwhile, a shift production supervisor might be skilled in areas such as "continuous improvement," "lean manufacturing," "production schedules," and "osha." These differences highlight just how different the day-to-day in each role looks.

    On average, shift production supervisors earn a lower salary than night supervisors. There are industries that support higher salaries in each profession respectively. Interestingly enough, shift production supervisors earn the most pay in the technology industry with an average salary of $37,043. Whereas, night supervisors have higher paychecks in the energy industry where they earn an average of $39,870.

    On the topic of education, shift production supervisors earn similar levels of education than night supervisors. In general, they're 0.2% more likely to graduate with a Master's Degree and 0.4% less likely to earn a Doctoral Degree.

    How a Quality Control Supervisor Compares

    A quality control supervisor specializes in carrying out and implementing systems and procedures that ensure product quality within an organization. They are primarily responsible for devising priorities and standards, managing schedules to abide by the production timeline, monitoring activities, coordinating with production and quality control personnel, assessing employee performance, and thoroughly discussing new systems for all staff. There are also instances when a quality control supervisor must perform clerical tasks such as producing progress reports and assessments, responding to calls and correspondence, even disseminating notices.

    The quality control supervisor profession generally makes a higher amount of money when compared to the average salary of night supervisors. The difference in salaries is quality control supervisors making $28,641 higher than night supervisors.

    Using night supervisors and quality control supervisors resumes, we found that both professions have similar skills such as "safety procedures," "inventory control," and "corrective action," but the other skills required are very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from night supervisors resumes, they are more likely to have skills like "customer service," "cash handling," "customer inquiries," and "leadership." But a quality control supervisor might have skills like "lab equipment," "gmp," "continuous improvement," and "fda."

    Interestingly enough, quality control supervisors earn the most pay in the pharmaceutical industry, where they command an average salary of $74,165. As mentioned previously, night supervisors highest annual salary comes from the energy industry with an average salary of $39,870.

    Quality control supervisors typically study at similar levels compared with night supervisors. For example, they're 1.9% more likely to graduate with a Master's Degree, and 0.5% more likely to earn a Doctoral Degree.

    Description Of an Assembly Supervisor

    Assembly Supervisors oversee and coordinate employees' work on assembly-lines. The supervisors assign personnel to stations or tasks and prepare their work schedules. They monitor processes to make sure that the employees are carrying out their tasks correctly. It is their responsibility to monitor the whole assembly process for delay prevention. They also contribute to developing procedures and processes to boost the overall operation of the assembly lines.

    Now, we'll look at assembly supervisors, who generally average a higher pay when compared to night supervisors annual salary. In fact, the difference is about $26,754 per year.

    According to resumes from both night supervisors and assembly supervisors, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "safety procedures," "inventory control," and "corrective action. "

    Each job requires different skills like "customer service," "cash handling," "customer inquiries," and "leadership," which might show up on a night supervisor resume. Whereas assembly supervisor might include skills like "continuous improvement," "lean manufacturing," "production schedules," and "quality standards."

    Now, let's take a closer look at the financials in each career. The automotive industry tends to pay more for assembly supervisors with an average of $79,821. While the highest night supervisor annual salary comes from the energy industry.

    In general, assembly supervisors reach similar levels of education when compared to night supervisors resumes. Assembly supervisors are 0.2% less likely to earn their Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.