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  • Customer Account Resolution Specialist

    Wesley Group 3.7company rating

    Franklin, TN jobs

    Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives. ...you're likely asking yourself, "What in the world is a Resolution Specialist?!" Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we've been in business, we've created a tidal wave of excitement from timeshare owners needing help, and we're looking for a new trusted Resolution Specialist to help the families we serve! What is a Resolution Specialist? The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with while providing strategic guidance throughout the dispute timeline. Don't have experience canceling timeshares? We don't expect you to. The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise. The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. New Employees Receive: A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues. A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations. A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker. An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health. 9 paid holidays, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance. Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle. A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working. Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field. Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of. Requirements: Ability to be flexible and adaptable Strong organizational skills and attention to detail Ability to utilize strong problem solving skills to address client needs/challenges Outcome-oriented/Results-focused Ability to work hard and efficiently, jumping in and helping wherever necessary. Ability to hold yourself accountable for doing what's right, even when nobody's watching 2+ years of providing impeccable customer service and account management Energized by change, and adaptable to an ever-changing industry Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office Responsibilities Actively work with and advocate for clients, setting clear expectations throughout the timeshare termination process Ensure clients have a full understanding of each step/action throughout their dispute Draft strategic, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination Respond to all client communication within set department standards for response times Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread Must maintain accurate and up to date client records in Salesforce Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence Create positive team environment centered around accountability, efficiency, idea sharing, and a "we can always be better" mindset Be the leader for industry updates, trends, and general knowledge. Preferred Experience Salesforce Customer Service Google Suite/Microsoft Office Why Wesley? Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S. We've won over 75 business awards since 2020, including: 2024 - Great Place to Work Certified 2023 Great Place To Work Certified 2023 Business Intelligence Group - Excellence in Sales & Marketing 2022 Inc. 5000 Fastest Growing Company 2021 Gold Stevie Award - Fastest Growing Company 2021 Fortune Magazine - Best Workplaces for Women 2021 Nashville Business Journal - Best Places to Work 2021 CEO Views - Top 50 Best Companies of the Year 2020-21 Inc. 500 Fastest Growing Company 2020 Fortune Magazine - Best Places Workplaces Millennials 2020 Business Intelligence Group - Best Places to Work Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work. Additional PERKS for being a Wesley Employee: Leadership training and advancement opportunities Robust employee recognition programs Ability to participate in company-wide community outreach programs Fun engaging company-wide events and activities Outstanding work/life balance Spirited and passionate team environment with members who display core values of teamwork and integrity 9 Paid Holidays + 2 Floating Holidays Relaxation on-demand with our in-office massage chairs-because we know how important it is to take a break and recharge Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. Compensation details: 50000-50000 Yearly Salary PIc**********8-37***********5
    $50k yearly 3d ago
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  • Cleaning Specialist

    Diamonds International 4.5company rating

    Miramar, FL jobs

    We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning and sanitizing of restrooms and kitchens, restocking supplies, and ensuring all areas are clean and presentable. Duties and responsibilities Floor care: Sweep, mop, and vacuum carpets and hard floors. Buff and polish hard floors as needed. Surface cleaning: Dust and wipe down all surfaces, including desks, tables, countertops, shelves, and cabinets. Restroom cleaning: Thoroughly clean and sanitize toilets, sinks, mirrors, and other surfaces. Restock supplies like toilet paper and paper towels. Kitchen/breakroom cleaning: Clean sinks, countertops, and appliances in kitchen areas. Waste management: Empty trash and recycling bins and replace liners. Sanitization: Disinfect high-touch surfaces such as doorknobs, light switches, and shared equipment. Equipment and supplies: Safely operate and maintain cleaning equipment. Keep cleaning supplies properly stored. Qualifications and skills Prior experience as a janitor or cleaner is often preferred. Strong attention to detail. Ability to work independently and manage time effectively. Physical stamina to perform tasks such as lifting and carrying equipment supplies and being on your feet for extended periods. Ability to follow instructions and safety protocols. Good communication skills.
    $39k-54k yearly est. 1d ago
  • Collections Specialist

    Crystal Clean 4.2company rating

    Hoffman Estates, IL jobs

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Essential Duties: * Handle Collection calls and/or correspondence in a fast-paced goal oriented Collection Department. * Accountable for reducing delinquency on assigned accounts. * Responsible for monitoring and maintaining assigned accounts. * Provide customer service regarding collection issues * Communicate and follow up effectively with both customers and branch personnel on a timely basis. * Establish and maintain an effective and cooperative working relationship with branch personnel and co-workers. * Perform other duties as assigned. Key Functions: * Handle a high volume of outgoing calls to assigned delinquent customers. * Handle incoming phone calls, regardless of assigned branches, effectively resolving customer and branch questions. * Reconcile customer disputes as they pertain to payment of outstanding balances that are due. * Effectively communicate with customers and co-workers both verbally and written. * Meet departmental and company goals. * Adhere to all Corporate and departmental policies and procedures Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies: * Working knowledge of Excel, Outlook, and Word. * Computer literate with excellent knowledge of navigating various computer functions as well as utilizing Windows keyboard commands. Work Experience: * At least one+ years Collections and/or Customer Service experience preferred. * Knowledge of Billing, Collections and Accounts Receivable procedures. Education, Certificates, Licenses, or Designations: * High School Diploma Specific Skills: * Detail oriented and well organized. * Excellent written and verbal communication abilities. * Ability to prioritize and manage multiple responsibilities. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. The anticipated hourly range for this position is $25.00 - $28.00, and includes benefits such as the following: * Health, Dental and Vision insurance * Wellness Program * Flexible Spending Accounts * Life Insurance * Long-Term Disability * Employee Assistance Program * Tuition Reimbursement
    $25-28 hourly 60d+ ago
  • Customer Service Full-Time Nights & Weekends

    McCaffrey S Supermarkets 4.0company rating

    Yardley, PA jobs

    Job Title: Customer Service Desk Assistant Reports to: Front End Manager Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth Provide prompt and courteous service to the customers according to company policies Operate the following equipment: cash register, fax machine, adding machine Answer incoming phone calls and take messages when necessary Investigate and resolve customer questions, complaints and problems Interact with customers in a courteous and tactful manner Assist in processing of courtesy card applications, issuing rain checks, etc. Allocate cash to checkers and record amount assigned Verify receipts and balance and settle drawers Investigate and report shortages or overages Refer difficult or unusual customer problems to a manager for prompt attention Keep customer service area clean Perform other functions as requested or required by business conditions, including operating the register, bagging, etc Physical Demands: Stand on feet, bend, stoop or walk for the majority of the time *Must be available to work Evenings and Weekends FT Benefits: Medical / Vision / Prescription Dental 401K with Company match Paid Vacation / Holidays Company paid Life Insurance Company paid Short / Long Term Disability Voluntary Benefits Available 20% Employee discount
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Collections/Customer Service Clerk

    Riverhead Building Supply 4.7company rating

    Calverton, NY jobs

    Review open accounts for collection efforts and make decisions on pending orders, suspending accounts and increasing credit line Make outbound collection calls, emails or faxes Mail/email or fax credit memos, invoices, statements and collection letters Communicate with internal and external customers by telephone, mail, email and fax to investigate complaints, verify accuracy of charges, or to correct errors in accounts Account reconciliation Qualifications Collections/Customer Service Clerk - Full Time Qualifications: Effective decision making Strong attention to detail Highly self-motivated with excellent organizational and communication skills and phone etiquette. Ability to work both independently and as a team player, record accurate and detailed notes Assist with various A/R functions as needed including handling returned checks Navigate through multiple software and proficient in Microsoft Office Foster a professional rapport with customers Previous collection experience preferred. PM18 Overview Collections/Customer Service Clerk We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts. For compliance purposes for NYS transparency, the expected salary range is $20.00 - $25.00 . Compensation will be based on experience and other factors permitted by law Collections/Customer Service Clerk- Great opportunity to work for a growing company and build on your knowledge and skills to grow your career! At RBS, you will have: Amazing people to work with that help you succeed. Work/life balance with a culture of kindness and respect. Company-hosted family events. Rewarding careers with supportive management. Participation in philanthropic activities in the community. Professional Development | On-site & virtual training Stability from our long history of success and growth. Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more The opportunity to grow your career and move up the ladder! EOE Employer including disability and veterans. For more info, please call ************. Collections/Customer Service Clerk Step 1 - Complete Application and upload Resume for General Consideration Step 2 - Click here to complete the talent profile to ensure that you are matched with the appropriate jobs, locations, and talent pools (knowledge, skills, abilities), for current and future opportunities.
    $20-25 hourly Auto-Apply 9d ago
  • Part Time Customer Service

    Davids Bridal 4.8company rating

    Deptford, NJ jobs

    The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options. Maintain store-standards to support a flawless shopping experience. Maintain a high standard of dress to meet the Dress Code policy. Respond promptly to all customer questions providing product and service information. Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty. Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise. Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated. Assist with all sales promotions and visual updates. Other duties as assigned. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time. Education & Credentials: High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
    $30k-34k yearly est. 4d ago
  • Customer Service

    Wholesale Produce Supply 4.2company rating

    Minneapolis, MN jobs

    JOB SUMMARY: Provide general assistance and administrative support to produce sales staff in a growing produce wholesale business in Minneapolis. SPECIFICS . * Schedule/Shift Information: Monday - Friday * Benefits: Include PTO, Medical, Dental, STD and Life Insurance as well as 401k. ESSENTIAL FUNCTIONS OF THE ROLE * Assist with data entry and reviewing of customer-specific bill of sales, purchase orders and invoicing - on both internal and external accounting systems. * Communicate customers' needs with the warehouse and production departments. * Review shipping records for accuracy and shortages and respond accordingly. * Review and reconcile payables and purchase orders in an accurate and timely manner. * Maintain direct communication with customers to assist them with their needs and to reconcile any store level complaints. * Review daily aging for accounts over 60 days, contact customers to resolve. * Professional written and oral communications with customers and vendors as needed. * Filing, copying and miscellaneous office tasks as assigned. REQUIRED QUALIFICATIONS AND SKILLS * High School Graduate, General Education Degree (GED) or equivalent work experience * 6+ months of experience * Proficient in Microsoft Office. Ability to learn and accounting software systems. * Accountability - Ability to accept responsibility and account for his/her actions. * Accuracy - Ability to perform work accurately and thoroughly. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Communication, Written - Ability to communicate in writing clearly and concisely. * Detail Oriented - Ability to pay attention to the minute details of a project or task. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. PHYSICAL REQUIREMENTS * Be able to sit and work at a computer for 8 hours a day with the ability to complete data entry and both inbound and outbound calling. Wholesale Produce Supply, LLC. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran and any other category protected under applicable federal, state, provincial and local laws.
    $30k-34k yearly est. 39d ago
  • Collector

    Tobias Solutions 4.1company rating

    Houston, TX jobs

    Collections Job Description We are looking to hire an enthusiastic collector to recover late payments on our accounts. The collector will review clients' accounts in our database, and interview them to establish their financial resources. Based on this the collector will establish their ability to pay debts. You will ask clients probing questions over the phone to better understand payment objections, and use your ability to multitask by typing notes simultaneously. To ensure success you need to be up to date with all laws, regulations, policies and procedures pertaining to the collections industry, and approach clients with tact. Top candidates will be articulate, and have strong critical-thinking and listening skills. Collector Responsibilities: Using various skip tracing methods to locate clients. Interviewing clients telephonically to establish their ability to pay debt. Overcoming stall tactics and objections, and suggesting sources of money for debt payments. Encouraging clients to utilize payment options such as credit cards, and securing information for administrative services to process. Ensuring ACH requests are processed correctly. Negotiating settlements by arranging clients' payments over longer time span. Confirming clients' information and payment agreements. Informing management regarding effectiveness of strategies for various accounts. Complying with applicable laws, regulations, policies and procedures. Collector Requirements: High School Diploma, GED, or suitable equivalent. Previous work experience in customer service, sales, collections or related field. 1+ years telemarketing experience preferred. Excellent knowledge of collection processes. Excellent verbal communication, negotiation and people skills. Outstanding phone etiquette. Proficient computer skills. Proficient mathematical skills. Resilient with impolite clients.
    $29k-36k yearly est. 60d+ ago
  • Collector 11-30 days

    Premier Auto Credit 4.1company rating

    Glendale, CA jobs

    Collector, 11-30 days If you are experienced within a call center environment and love to help people, find solutions, we are looking for YOU! As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers regarding late or missed payments, acquire facts about the reasonings of delinquencies and assist customers by negotiating payment arrangements. It starts with YOU! Our Promise to YOU: We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay Hours of operation for Collectors: Monday- Friday, 8am-5pm, 1 Saturday a month. Duties/Responsibilities: Contact customers to determine reason for payment delinquency and negotiate payment commitment. Handle accounts with speed and accuracy while maintaining professionalism. Complete phone calls to meet required performance standards and metrics. Confirm and/or negotiate payment arrangements, research any discrepancies. Must maintain strict confidentiality. Willing to work flexible schedules, weekends and holidays, and overtime as necessary to meet business needs. Uses computerized system for tracking, information gathering, and/or troubleshooting. Respond to customer inquiries via telephone and e-mails within established time frame. Responds with accurate information pertinent to the caller's questions using professionalism and integrity. Adhere to all state and federal laws in the handling of accounts Performs other related duties as required. Required Skills/Abilities: Bilingual speaking, reading, and writing proficiency in Spanish/English. Prior experience in financial services or similar industry preferred. Proficient in Microsoft Office Suite or related software. Excellent organizational skills with great attention to detail. Professional phone etiquette. Experience in managing follow ups. Persuasive negotiation skills. Excellent verbal and written communication skills. Ability to keep information confidential. Ability to exercise integrity and discretion. Ability to remain professional in tense situations. Entry level typing/data entry. Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss. Experienced with dialer phone systems. Education and Experience: At least 1 year of experience in credit and collection work highly preferred. Familiar with basic skip tracing techniques and compliance related to FDCPA requirements. Associate's degree or 2-5 years of customer service experience. Knowledgeable of best practices in the auto finance industry. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Benefits Overview: Full Time Employee Benefits upon completion of 90-day probationary period include: Employer sponsored medical, dental, vision and life insurance/AD&D coverage opportunities. Flexible Spending Accounts (FSA). The company pays 80% of premiums for medical plans for employees only. Paid time off accrual opportunity & holiday pay. 401k retirement plan (4% employer matching). NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience. EEO Disclaimer Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $35k-40k yearly est. Auto-Apply 60d+ ago
  • Collector 11-30 days

    Premier Auto Credit 4.1company rating

    Glendale, CA jobs

    Collector, 11-30 days If you are experienced within a call center environment and love to help people, find solutions, we are looking for YOU! As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers regarding late or missed payments, acquire facts about the reasonings of delinquencies and assist customers by negotiating payment arrangements. It starts with YOU! Our Promise to YOU: We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay Hours of operation for Collectors: Monday- Friday, 8am-5pm, 1 Saturday a month. Duties/Responsibilities: Contact customers to determine reason for payment delinquency and negotiate payment commitment. Handle accounts with speed and accuracy while maintaining professionalism. Complete phone calls to meet required performance standards and metrics. Confirm and/or negotiate payment arrangements, research any discrepancies. Must maintain strict confidentiality. Willing to work flexible schedules, weekends and holidays, and overtime as necessary to meet business needs. Uses computerized system for tracking, information gathering, and/or troubleshooting. Respond to customer inquiries via telephone and e-mails within established time frame. Responds with accurate information pertinent to the caller's questions using professionalism and integrity. Adhere to all state and federal laws in the handling of accounts Performs other related duties as required. Required Skills/Abilities: Bilingual speaking, reading, and writing proficiency in Spanish/English. Prior experience in financial services or similar industry preferred. Proficient in Microsoft Office Suite or related software. Excellent organizational skills with great attention to detail. Professional phone etiquette. Experience in managing follow ups. Persuasive negotiation skills. Excellent verbal and written communication skills. Ability to keep information confidential. Ability to exercise integrity and discretion. Ability to remain professional in tense situations. Entry level typing/data entry. Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss. Experienced with dialer phone systems. Education and Experience: At least 1 year of experience in credit and collection work highly preferred. Familiar with basic skip tracing techniques and compliance related to FDCPA requirements. Associate's degree or 2-5 years of customer service experience. Knowledgeable of best practices in the auto finance industry. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Benefits Overview: Full Time Employee Benefits upon completion of 90-day probationary period include: Employer sponsored medical, dental, vision and life insurance/AD&D coverage opportunities. Flexible Spending Accounts (FSA). The company pays 80% of premiums for medical plans for employees only. Paid time off accrual opportunity & holiday pay. 401k retirement plan (4% employer matching). NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience. EEO Disclaimer Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $35k-40k yearly est. 30d ago
  • AR Analyst - Cash & Invoicing

    Armada 3.9company rating

    Pittsburgh, PA jobs

    Exciting News - We're Moving! As part of our continued growth and our commitment to fostering an exceptional, collaborative work environment, we're thrilled to announce that our office will be relocating to a brand-new building at 2000 Innovation Drive, Wexford PA 15090 at the beginning of this year. In the meantime, hybrid employees will continue working from our current location at RIDC - O'Hara until the transition is complete. We're excited about this next chapter and look forward to welcoming new team members to our growing organization! Position Summary: Responsible for managing and optimizing the end-to-end process of cash application, customer invoicing, and ensuring the accurate and timely recording of accounts receivable transactions. This role is critical to maintaining the financial integrity and liquidity of the organization by ensuring customer payments are applied correctly and invoices are issued in compliance with contract terms. Key Responsibilities: Cash Applications: Accurately apply customer payments (ACH, wire transfers, checks, credit cards) to appropriate invoices in the ERP system. Research and resolve unapplied or misapplied payments and discrepancies in a timely manner. Maintain and reconcile cash receipt records and customer accounts. Collaborate with collections and customer service teams to resolve payment issues or disputes. Perform data validation on customer remittances and prepare these files for systemic application Invoicing: Generate and issue accurate invoices based on sales contracts, purchase orders, or service agreements. Monitor invoicing schedules to ensure timely billing. Maintain billing data and customer master records within ERP and CRM systems. Collaborate with sales, operations, and customer success teams to validate billing data and ensure accuracy. Support month-end close processes by ensuring all billing and cash application transactions are recorded appropriately and deadlines are met. Reporting & Analysis: Prepare and analyze aging reports, unapplied cash reports, and invoice tracking reports. Identify trends or anomalies in customer payments and escalate concerns as needed. Support audits and internal controls by providing necessary documentation. Qualifications: Bachelor's degree in Accounting, Finance, Business, or a related field (or equivalent work experience). 2-4 years of experience in accounts receivable, with a strong focus on cash applications and invoicing. Experience working with ERP systems (e.g., JDE, Oracle, SAP, NetSuite, Microsoft Dynamics). Strong Excel skills (VLOOKUP, pivot tables, etc.). High level of accuracy, attention to detail, and organizational skills. Excellent communication and interpersonal skills. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Preferred Qualifications: Experience with lockbox processing and remittance advice matching. Familiarity with revenue recognition principles and SOX compliance. Experience working in a shared services or high-volume transaction environment. Knowledge of automated cash application tools or bank integrations. Working Conditions: Hybrid work environment depending on company policy. Standard business hours with occasional extended hours during month-end or peak periods.
    $32k-41k yearly est. 48d ago
  • SAP Collections

    Atria Group 4.2company rating

    Harrisburg, PA jobs

    We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges. In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients - including governmental agencies and private companies - throughout the United States and India. We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career. Job Description Please read the entire requirement and list the number of years and month/year last used for the skills listed below that are required for the position. 1. SKILLS: SAP ECC REQUIRED EXPERIENCE: 5 Years 2. SKILLS: Collections Management for PSCD (Public Sector Collection & Disbursement) Specifically REQUIRED EXPERIENCE: 3 Years 3. SKILS: SAP-TRM (Tax and Revenue Management) a specific component to PSCD REQUIRED EXPERIENCE: 1 Years 4. SKILLS: BRF/BRF+ REQUIRED EXPERIENCE: 1 Years 5. SKILLS: SAP Programming Experience (ABAP) REQUIRED EXPERIENCE: 1 Year 6. SKILLS: Tax and Revenue Industry Experience REQUIRED EXPERIENCE: 1 Year The primary focus will be in configuration of collections management for PSCD and will require coding experience with BRF+. Please ONLY submit candidates who have the PSCD-specific experience required. The resource will be responsible for systems analysis and design of medium to complex assignments within the ITS (Integrated Tax System). Resource will assist with SIR resolution and system enhancements. Resource will be required to modify existing functional design documents and will work closely with the technical resources. The primary focus will be in collections management for PSCD and will require coding experience with BRF+. Responsibilities will include: Configuration of collections management for PSCD (Public Sector Collection and Disbursement) Experience with the following collection management processes: collection agency, installment plans, collection strategy, dunning procedures and work list/work item management. (knows how the system works, how to configure, understands the business process behind, etc.) Analyzes existing ABAP extensions related to collection management and identify changes as needed Development of BRF+ code to enhance the collection strategy Developing, maintaining, and publishing documentation for all SAP/TRM FRICE-W areas, and all other areas of involvement. Resource will work closely with DOR resources to assist with enhancing our knowledge of the SAP environment. Performing other related duties as required. In accordance with the terms of Contract No. 4400007198 and the duties of staff augmentation personnel outlined therein, staff augmentation personnel shall provide complete knowledge transfer to the Department of all tasks and projects assigned by the Department. Knowledge transfer includes complete written documentation including systems design, technical design and specifications, and coding to the Department for all tasks and projects to which personnel are assigned. CONTRACTOR POSITIONS/HOURS CONTINGENT ON BUDGET/FUNDING. ALL HOURS/COSTS ARE ESTIMATED. Additional Information Good comm skills are a big priority Duration: 12+ Months Candidate must have excellent verbal and written communication skills.
    $27k-34k yearly est. 2d ago
  • SAP Collections

    Atria Group 4.2company rating

    Harrisburg, PA jobs

    We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges. In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients - including governmental agencies and private companies - throughout the United States and India. We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career. Job Description Please read the entire requirement and list the number of years and month/year last used for the skills listed below that are required for the position. 1. SKILLS: SAP ECC REQUIRED EXPERIENCE: 5 Years 2. SKILLS: Collections Management for PSCD (Public Sector Collection & Disbursement) Specifically REQUIRED EXPERIENCE: 3 Years 3. SKILS: SAP-TRM (Tax and Revenue Management) a specific component to PSCD REQUIRED EXPERIENCE: 1 Years 4. SKILLS: BRF/BRF+ REQUIRED EXPERIENCE: 1 Years 5. SKILLS: SAP Programming Experience (ABAP) REQUIRED EXPERIENCE: 1 Year 6. SKILLS: Tax and Revenue Industry Experience REQUIRED EXPERIENCE: 1 Year The primary focus will be in configuration of collections management for PSCD and will require coding experience with BRF+. Please ONLY submit candidates who have the PSCD-specific experience required. The resource will be responsible for systems analysis and design of medium to complex assignments within the ITS (Integrated Tax System). Resource will assist with SIR resolution and system enhancements. Resource will be required to modify existing functional design documents and will work closely with the technical resources. The primary focus will be in collections management for PSCD and will require coding experience with BRF+. Responsibilities will include: Configuration of collections management for PSCD (Public Sector Collection and Disbursement) Experience with the following collection management processes: collection agency, installment plans, collection strategy, dunning procedures and work list/work item management. (knows how the system works, how to configure, understands the business process behind, etc.) Analyzes existing ABAP extensions related to collection management and identify changes as needed Development of BRF+ code to enhance the collection strategy Developing, maintaining, and publishing documentation for all SAP/TRM FRICE-W areas, and all other areas of involvement. Resource will work closely with DOR resources to assist with enhancing our knowledge of the SAP environment. Performing other related duties as required. In accordance with the terms of Contract No. 4400007198 and the duties of staff augmentation personnel outlined therein, staff augmentation personnel shall provide complete knowledge transfer to the Department of all tasks and projects assigned by the Department. Knowledge transfer includes complete written documentation including systems design, technical design and specifications, and coding to the Department for all tasks and projects to which personnel are assigned. CONTRACTOR POSITIONS/HOURS CONTINGENT ON BUDGET/FUNDING. ALL HOURS/COSTS ARE ESTIMATED. Additional Information Good comm skills are a big priority Duration: 12+ Months Candidate must have excellent verbal and written communication skills.
    $27k-34k yearly est. 60d+ ago
  • Keyholder (PT) - The SoNo Collection

    Untuckit 4.1company rating

    Norwalk, CT jobs

    "Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Norwalk, CT. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! Responsibilities Create and ensure a cohesive work environment that inspires engagement of associates Possess the UNTUCKit CORE values Confidently execute UNTUCKit University training and participate in daily chat-in activities Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features Create a fun, relaxed environment for customers to feel comfortable shopping Maintain stock room Open and close the store Actively maintain a tidy sales floor Remain knowledgeable on products offered and discuss available options Cross sell products Team up with co-workers to ensure proper customer service Be a vital part of brand decisions with customer feedback and observations Requirements Proven work experience as a Sales Associate Basic understanding of sales principles and customer service practices Proficiency in Apple products and G-suite, Omni-channel POS systems Solid communication and interpersonal skills Customer service focus Ability to work in the store alone Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays. High school degree Part Time: Hours may vary. Benefits Retirement Plan (401k) Paid Time Off ( & Public Holidays) Training & Development Casual working environment Wellness Resources Pay Range: $20-$22 hourly rate
    $20-22 hourly Auto-Apply 44d ago
  • Keyholder (PT) - The SoNo Collection

    Untuckit 4.1company rating

    Norwalk, CT jobs

    "Is your passion in retail?" We are looking for a Part Time Keyholder for our store in Norwalk, CT. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. "Do you have the gift of motivating those around you?" The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! Responsibilities * Create and ensure a cohesive work environment that inspires engagement of associates * Possess the UNTUCKit CORE values * Confidently execute UNTUCKit University training and participate in daily chat-in activities * Ensure high levels of customer satisfaction through excellent sales service * Assess customers' needs and provide assistance and information on product features * Create a fun, relaxed environment for customers to feel comfortable shopping * Maintain stock room * Open and close the store * Actively maintain a tidy sales floor * Remain knowledgeable on products offered and discuss available options * Cross sell products * Team up with co-workers to ensure proper customer service * Be a vital part of brand decisions with customer feedback and observations * Proven work experience as a Sales Associate * Basic understanding of sales principles and customer service practices * Proficiency in Apple products and G-suite, Omni-channel POS systems * Solid communication and interpersonal skills * Customer service focus * Ability to work in the store alone * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays. * High school degree * Part Time: Hours may vary. * Retirement Plan (401k) * Paid Time Off ( & Public Holidays) * Training & Development * Casual working environment * Wellness Resources * Pay Range: $20-$22 hourly rate
    $20-22 hourly 1d ago
  • Drug Screen Collector

    Universal Screen 4.3company rating

    Columbia, TN jobs

    Title: Drug Screen Collector Department: Office Report To: Office Manager Full/Part-Time: Full-Time Salary $10.00 - $15.00 Perform drug screen collection in various forms. Onsite collections will occasionally take place. Dependable transportation for onsite collections is required. Clerical duties may be assigned in accordance with the office procedures and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Assist each department in its function to provide quality service to the completion of each project. Job Functions: Perform collections as needed. Perform mobile specimen collections for clients. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Inventory and stock Collection Supplies or Instruments Greet Customers Answer and receive telephone calls. Perform other office duties as assigned. Light cleaning Must be willing to travel and work after hours for onsite collections. Knowledge, Skills, and Abilities or (become Trained within 3 weeks) Certified Urine Specimen Collector Certified Breath Alcohol Technician Learn all Collection Procedures for Hair, Nail, Saliva, and DNA Credentials and Experience: Requirements for the Job Must be able to pass a Hair Follicle Test Must be able to travel. Must be able to work after hours for onsite collections. High School Diploma or greater or GED Must complete training within 3 weeks of Hire as a Collector. Please visit our careers page to see more job opportunities.
    $10-15 hourly 60d+ ago
  • Keyholder (PT) - Somerset Collection

    Untuckit 4.1company rating

    Troy, MI jobs

    "Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Troy, MI. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! Responsibilities Create and ensure a cohesive work environment that inspires engagement of associates Possess the UNTUCKit CORE values Confidently execute UNTUCKit University training and participate in daily chat-in activities Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features Create a fun, relaxed environment for customers to feel comfortable shopping Maintain stock room Open and close the store Actively maintain a tidy sales floor Remain knowledgeable on products offered and discuss available options Cross sell products Team up with co-workers to ensure proper customer service Be a vital part of brand decisions with customer feedback and observations Requirements Proven work experience as a Sales Associate Basic understanding of sales principles and customer service practices Proficiency in Apple products and G-suite, Omni-channel POS systems Solid communication and interpersonal skills Customer service focus Ability to work in the store alone Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays. High school degree Part Time: Hours may vary. Benefits Retirement Plan (401k) Paid Time Off ( & Public Holidays) Training & Development Casual working environment Wellness Resources
    $33k-37k yearly est. Auto-Apply 5d ago
  • Keyholder (PT) - Somerset Collection

    Untuckit 4.1company rating

    Troy, MI jobs

    "Is your passion in retail?" We are looking for a Part Time Keyholder for our store in Troy, MI. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. "Do you have the gift of motivating those around you?" The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! Responsibilities * Create and ensure a cohesive work environment that inspires engagement of associates * Possess the UNTUCKit CORE values * Confidently execute UNTUCKit University training and participate in daily chat-in activities * Ensure high levels of customer satisfaction through excellent sales service * Assess customers' needs and provide assistance and information on product features * Create a fun, relaxed environment for customers to feel comfortable shopping * Maintain stock room * Open and close the store * Actively maintain a tidy sales floor * Remain knowledgeable on products offered and discuss available options * Cross sell products * Team up with co-workers to ensure proper customer service * Be a vital part of brand decisions with customer feedback and observations * Proven work experience as a Sales Associate * Basic understanding of sales principles and customer service practices * Proficiency in Apple products and G-suite, Omni-channel POS systems * Solid communication and interpersonal skills * Customer service focus * Ability to work in the store alone * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays. * High school degree * Part Time: Hours may vary. * Retirement Plan (401k) * Paid Time Off ( & Public Holidays) * Training & Development * Casual working environment * Wellness Resources
    $33k-37k yearly est. 5d ago
  • Keyholder (PT) - Somerset Collection

    Untuckit 4.1company rating

    Troy, MI jobs

    Job Description "Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Troy, MI. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! Responsibilities Create and ensure a cohesive work environment that inspires engagement of associates Possess the UNTUCKit CORE values Confidently execute UNTUCKit University training and participate in daily chat-in activities Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features Create a fun, relaxed environment for customers to feel comfortable shopping Maintain stock room Open and close the store Actively maintain a tidy sales floor Remain knowledgeable on products offered and discuss available options Cross sell products Team up with co-workers to ensure proper customer service Be a vital part of brand decisions with customer feedback and observations Requirements Proven work experience as a Sales Associate Basic understanding of sales principles and customer service practices Proficiency in Apple products and G-suite, Omni-channel POS systems Solid communication and interpersonal skills Customer service focus Ability to work in the store alone Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays. High school degree Part Time: Hours may vary. Benefits Retirement Plan (401k) Paid Time Off ( & Public Holidays) Training & Development Casual working environment Wellness Resources
    $33k-37k yearly est. 6d ago
  • Accounts Receivable Specialist

    Fredbeans 4.5company rating

    Doylestown, PA jobs

    Are you an organized and detail-oriented accounting professional looking for your next challenge? Fred Beans Parts Distribution Center is Immediately Hiring for an Accounts Receivable Specialist to join our growing team in Doylestown, Pa! Compensation starting at $18/hour based on experience! This position is full time, Monday through Friday, from 8:00AM to 5:00PM. Why Fred Beans At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for seven years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today! What You'll Do * Process customer payments * Assist customers with customer service needs (invoice copies, account balances, etc.) * Make weekly outbound phone calls to customers with past due balances * Other duties as assigned Why You'll Love It Here! * Competitive Pay: Competitive hourly rates starting at $18 per hour, depending on experience and performance. * Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career. * Work-Life Balance: Monday through Friday, No Weekends! * Comprehensive Benefits: * Health, dental, and vision insurance to ensure you and your family are covered. * Life and disability insurance for peace of mind. * Bereavement leave for support during challenging times. * Even pet insurance-because furry family members matter too! * 401(k) with Company Match: Plan for your future with a company that invests in you. * Paid Time Off: * Paid parental leave for life's biggest milestones. * Generous vacation and personal time for rest and recharging. * Volunteer Time Off to give back to the community. * Company-Paid Holidays so you can spend time with loved ones. * Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial. * Employee Referral Bonuses: Earn rewards for helping bring talented people to our team. * Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity. * Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health. * Perks and Discounts: * Discounts on vehicle purchases, parts, and services. * Membership to our AutoRewards program, saving you money at over 150 vendors. What You'll Need * 1-2 Years Accounts Receivable Experience Preferred * Must have a great attitude * Must be willing to learn and help with other office duties, as needed * Great communication and computer skills are a must * Able to thrive in a fast paced and team oriented environment Fred Beans Automotive is an equal opportunity and veteran friendly employer.
    $18 hourly 41d ago

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