Store Manager
Columbus, OH jobs
Store Manager - (25005510) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Ohio-Franklin-Columbus-Gemini Place Town Center OHWork Locations: Gemini Place Town Center OH 1380 Gemini Place Columbus 43240Job: Store ManagerOrganization: Gemini Place Town Center OH (2361) Schedule: Regular Full-time Job Posting: Dec 9, 2025
Auto-ApplyStore Manager
Reynoldsburg, OH jobs
Store Manager - (25005336) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Ohio-Franklin-Reynoldsburg-Broad Street Plaza OHWork Locations: Broad Street Plaza OH 8200 E Broad Street Reynoldsburg 43068Job: Store ManagerOrganization: Broad Street Plaza OH (2567) Schedule: Regular Full-time Job Posting: Nov 10, 2025
Auto-ApplyStore Manager
Bainbridge, OH jobs
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations.
The Store Manager has a commitment to their store team, customers, and the community they serve. They're accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers.
Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.
Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting.
Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe.
Prioritizes community involvement and builds relationships with local leaders.
Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team.
Leads through coaching and development and infuses learning into day-to-day leading.
Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
QUALIFICATIONS:
3 years Retail Store Manager experience or 5 years of related management/customer focused experience
Strong problem-solving ability and analytical skills
Proficiency in MS Office
Must have strong people management skills and an ability to develop talent.
Flexible availability - including nights, weekend, and holidays
VIRTUAL REQUIREMENTS:
At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
Targeted Pay Range: $75,000.00 - $110,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit *********************************
Auto-ApplyStore Manager
Westerville, OH jobs
About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.
What You'll Do
* Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team
* Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed
* Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management
* Manage associate relations issues including performance management, and ensure associates follow company policies
* Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty)
* Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates
* Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures
* Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
* Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
* Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment
* Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations
All manager roles at Kohl's are responsible for:
* Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Modeling, enforcing and providing direction and guidance to associates
* Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues
* Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
* Monitoring and adjusting resources as the business dictates to support customer needs and workload demands
* Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results
* Managing talent, including hiring, training, developing, and supervising
* Accomplishing multiple tasks within established timeframes
* Training, monitoring and reinforcing company policies, procedures, standards and guidelines
* Adhering to company safety policies and ensuring the safety of associates and customers
* Other responsibilities as assigned
What Skills You Have
Required
* Must be 18 years of age or older
* Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions
* Great verbal/written communication and interpersonal skills
* Excellent decision-making and problem-solving skills
* Strong people management skills and ability to develop talent
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* Experience working in a retail environment, preferably in a managerial position
* Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions
* College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Auto-ApplyStore Manager
Westerville, OH jobs
About the Role
As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.
What You'll Do
Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team
Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed
Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management
Manage associate relations issues including performance management, and ensure associates follow company policies
Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty)
Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates
Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures
Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment
Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations
All manager roles at Kohl's are responsible for:
Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Modeling, enforcing and providing direction and guidance to associates
Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues
Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands
Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results
Managing talent, including hiring, training, developing, and supervising
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Adhering to company safety policies and ensuring the safety of associates and customers
Other responsibilities as assigned
What Skills You Have
Must be 18 years of age or older
Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions
Great verbal/written communication and interpersonal skills
Excellent decision-making and problem-solving skills
Strong people management skills and ability to develop talent
Flexible availability, including days, nights, weekends, and holidays
Preferred
Experience working in a retail environment, preferably in a managerial position
Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions
College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Auto-ApplyNIGHT OPERATIONS ASSISTANT STORE MANAGER
Rossford, OH jobs
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
This Position typically reports to the Store Manager
This Position has 0 Direct Reports
Travel Requirements:
Typically requires overnight travel less than 5% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Must be 18 years of age or older
Must be legally permitted to work in the United States
Preferred Qualifications:
Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
3
Preferred Years of Work Experience:
3
Minimum Leadership Experience:
3
Preferred Leadership Experience:
3
Certifications:
None
Competencies:
Action Oriented
Collaborates
Customer Focus
Develops Talent
Drives Results
Resourcefulness
For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $61,350 - $73,500
Auto-ApplyStore Manager
Springfield, OH jobs
The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
**Essential Duties and Responsibilities (Min 5%)**
As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role:
+ Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
+ Delivering on our promise of Legendary Customer Service through GURA:
+ Greet the Customer.
+ Uncover Customer's Needs & Wants.
+ Recommend Product Solutions.
+ Ask to Add Value & Appreciate the Customer.
+ Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
+ Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
+ Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
+ Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
+ Learn how to create a desirable work environment through promotions, recognition, and empowerment.
+ Problem solving and conflict resolution for both team members and customers.
+ Learn sales and profit management - accountable for achieving top and bottom line.
+ Promote a safe and productive work environment
+ Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
+ Learn the process of organizing merchandise resets to company specifications on a periodic basis.
+ Implementing and sustaining merchandise presentation per company standards.
+ Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
+ PAPERWORK:
+ Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
+ Train to do periodic sales forecasting, payroll analysis and budget review.
+ Train on documentation of team member evaluations and corrective action.
+ INVENTORY:
+ Train on managing periodic price changes.
+ Train on communicating inventory needs to buyers and distribution centers.
+ Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
+ SPECIAL PROJECTS:
+ Learn how to coordinate and conduct special sales events.
+ Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
+ Community involvement.
+ TEAM MEMBER RELATIONS:
+ Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice".
+ Learn how to address team member issues and concerns, working with HR team when necessary.
+ Learn how to assess and develop team members for advancement within the organization.
+ BUDGET/AUDITING
+ Train to be responsible for budgeting and sales forecasting.
+ Learn how to be responsible for auditing store processes.
**Required Qualifications**
Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.
**Preferred knowledge, skills or abilities**
+ Must have valid driver's license if you drive for company business.
+ Process information and merchandise through system and POS Register system.
+ Read, write, and count to accurately complete all documentation.
+ Freely access all areas of the store including selling floor, side lot, stock area, and register area.
+ Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
+ Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
+ Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
+ Work a minimum of 52 hours per week.
+ Stand and walk for long periods of time often up to four hours straight without a break.
+ Travel to other store locations and to company functions.
**Working Conditions**
+ Normal office working conditions
**Physical Requirements**
+ Standing (not walking)
+ Sitting
+ Walking
+ Kneeling/Stooping/Bending
+ Reaching overhead
+ Driving a vehicle
+ Lifting up to 50 pounds
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for.
**ALREADY A TEAM MEMBER?**
You must apply or refer a friend through our internal portal
Click here (**************************************************************************
**CONNECTION**
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
Learn More
**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
Learn More
**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
Learn More
Join Our Talent Community
**Nearest Major Market:** Dayton
Store Manager
Springfield, OH jobs
The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role:
* Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
* Delivering on our promise of Legendary Customer Service through GURA:
* Greet the Customer.
* Uncover Customer's Needs & Wants.
* Recommend Product Solutions.
* Ask to Add Value & Appreciate the Customer.
* Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
* Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
* Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
* Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
* Learn how to create a desirable work environment through promotions, recognition, and empowerment.
* Problem solving and conflict resolution for both team members and customers.
* Learn sales and profit management - accountable for achieving top and bottom line.
* Promote a safe and productive work environment
* Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
* Learn the process of organizing merchandise resets to company specifications on a periodic basis.
* Implementing and sustaining merchandise presentation per company standards.
* Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
* PAPERWORK:
* Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
* Train to do periodic sales forecasting, payroll analysis and budget review.
* Train on documentation of team member evaluations and corrective action.
* INVENTORY:
* Train on managing periodic price changes.
* Train on communicating inventory needs to buyers and distribution centers.
* Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
* SPECIAL PROJECTS:
* Learn how to coordinate and conduct special sales events.
* Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
* Community involvement.
* TEAM MEMBER RELATIONS:
* Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice".
* Learn how to address team member issues and concerns, working with HR team when necessary.
* Learn how to assess and develop team members for advancement within the organization.
* BUDGET/AUDITING
* Train to be responsible for budgeting and sales forecasting.
* Learn how to be responsible for auditing store processes.
Required Qualifications
Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.
Preferred knowledge, skills or abilities
* Must have valid driver's license if you drive for company business.
* Process information and merchandise through system and POS Register system.
* Read, write, and count to accurately complete all documentation.
* Freely access all areas of the store including selling floor, side lot, stock area, and register area.
* Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
* Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
* Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
* Work a minimum of 52 hours per week.
* Stand and walk for long periods of time often up to four hours straight without a break.
* Travel to other store locations and to company functions.
Working Conditions
* Normal office working conditions
Physical Requirements
* Standing (not walking)
* Sitting
* Walking
* Kneeling/Stooping/Bending
* Reaching overhead
* Driving a vehicle
* Lifting up to 50 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Store Manager
Centerville, OH jobs
About the Role
As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.
What You'll Do
Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team
Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed
Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management
Manage associate relations issues including performance management, and ensure associates follow company policies
Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty)
Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates
Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures
Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment
Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations
All manager roles at Kohl's are responsible for:
Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Modeling, enforcing and providing direction and guidance to associates
Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues
Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands
Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results
Managing talent, including hiring, training, developing, and supervising
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Adhering to company safety policies and ensuring the safety of associates and customers
Other responsibilities as assigned
What Skills You Have
Must be 18 years of age or older
Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions
Great verbal/written communication and interpersonal skills
Excellent decision-making and problem-solving skills
Strong people management skills and ability to develop talent
Flexible availability, including days, nights, weekends, and holidays
Preferred
Experience working in a retail environment, preferably in a managerial position
Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions
College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Auto-ApplyStore Manager
Akron, OH jobs
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations.
The Store Manager has a commitment to their store team, customers, and the community they serve. They're accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers.
Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.
Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting.
Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe.
Prioritizes community involvement and builds relationships with local leaders.
Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team.
Leads through coaching and development and infuses learning into day-to-day leading.
Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
QUALIFICATIONS:
3 years Retail Store Manager experience or 5 years of related management/customer focused experience
Strong problem-solving ability and analytical skills
Proficiency in MS Office
Must have strong people management skills and an ability to develop talent.
Flexible availability - including nights, weekend, and holidays
#DSGT1
VIRTUAL REQUIREMENTS:
At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
Targeted Pay Range: $77,000.00 - $125,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit *********************************
Auto-ApplySPECIALTY ASSISTANT STORE MANAGER
Toledo, OH jobs
Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities.
**Key Responsibilities:**
+ 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
+ 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly.
+ 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
+ 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
+ 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
**Direct Manager/Direct Reports:**
+ This Position typically reports to Store Manager
+ This Position has 0 direct reports.
**Travel Requirements** :
+ Typically requires overnight travel less than 5% of the time.
**Physical Requirements:**
+ Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Minimum Years of Work Experience** :
+ 3
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience** :
+ 1+ year of previous leadership experience
**Preferred Leadership Experience:**
+ 2+ years of previous leadership experience
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Collaborates
+ Customer Focus
+ Drives Results
+ Resourcefulness
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $61,000.00 - $70,000.00
Store Manager
Ontario, OH jobs
Store Manager - (25005107) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Ohio-Richland-Ontario-Mansfield OHWork Locations: Mansfield OH 542 N Lexington Springmill Rd Ontario 44906Job: Store ManagerOrganization: Mansfield OH (2364) Schedule: Regular Full-time Job Posting: Oct 3, 2025
Auto-ApplyStore Manager
Franklin, OH jobs
Store Manager - (25005336) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Ohio-Franklin-Reynoldsburg-Broad Street Plaza OHWork Locations: Broad Street Plaza OH 8200 E Broad Street Reynoldsburg 43068Job: Store ManagerOrganization: Broad Street Plaza OH (2567) Schedule: Regular Full-time Job Posting: Nov 10, 2025
Auto-ApplyStore Manager
Akron, OH jobs
Store Manager - (25005458) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Ohio-Summit-Akron-South Plaza Akron OHWork Locations: South Plaza Akron OH 432 East Waterloo Road Akron 44319Job: Store ManagerOrganization: South Plaza Akron OH (2599) Schedule: Regular Full-time Job Posting: Dec 1, 2025
Auto-ApplyStore Manager
Cincinnati, OH jobs
Store Manager - (25005560) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Ohio-Hamilton-Cincinnati-Western Hills OHWork Locations: Western Hills OH 6180 Glenway Ave Suite E Cincinnati 45211Job: Store ManagerOrganization: Western Hills OH (2785) Schedule: Regular Full-time Job Posting: Dec 16, 2025
Auto-ApplyStore Manager
Cincinnati, OH jobs
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
* Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
* Analyzes Store reports to evaluate controllable expenses and overall Store performance.
* Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
* Ensures proper scheduling of Associates to meet business objectives.
* Accepts special assignments as directed by Leadership.
* Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
* Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
* Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
* Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
* Ensures compliance with Ross personnel policies and procedures.
* Manages Associate Relations issues, consulting with the District Manager as needed.
* Ensures compliance with all State, Local and Federal regulations.
Expense Control:
* Leads all expenditures to be within budget.
* Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
* Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
* Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:
* Treats all Customers, Associates, and other leaders with respect.
* Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
* Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
* Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
* Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
* Represents and supports the Company brand at all times.
* Manages Store to ensure a clean, neat, easy to shop environment.
* Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
* Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
* Ensures merchandise is presented and organized according to Company merchandising guidelines.
* Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
* Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
* As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
* Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
* Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
* Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* Five or more years of Store management experience in a retail environment.
* Must maintain a high level of Customer service.
* Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
* Ability to train, coach and develop Associates at all levels.
* Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
* Fluency in English.
* Must exercise considerable independent judgement and discretion.
* Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Store Manager
New Philadelphia, OH jobs
About the Role
As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.
What You'll Do
Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team
Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed
Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management
Manage associate relations issues including performance management, and ensure associates follow company policies
Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty)
Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates
Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures
Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment
Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations
All manager roles at Kohl's are responsible for:
Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Modeling, enforcing and providing direction and guidance to associates
Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues
Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands
Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results
Managing talent, including hiring, training, developing, and supervising
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Adhering to company safety policies and ensuring the safety of associates and customers
Other responsibilities as assigned
What Skills You Have
Must be 18 years of age or older
Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions
Great verbal/written communication and interpersonal skills
Excellent decision-making and problem-solving skills
Strong people management skills and ability to develop talent
Flexible availability, including days, nights, weekends, and holidays
Preferred
Experience working in a retail environment, preferably in a managerial position
Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions
College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Auto-ApplySPECIALTY ASSISTANT STORE MANAGER
Toledo, OH jobs
Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities.
Key Responsibilities:
* 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
* 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly.
* 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
* 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
* 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager/Direct Reports:
* This Position typically reports to Store Manager
* This Position has 0 direct reports.
Travel Requirements:
* Typically requires overnight travel less than 5% of the time.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
* 3
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* 1+ year of previous leadership experience
Preferred Leadership Experience:
* 2+ years of previous leadership experience
Certifications:
* None
Competencies:
* Action Oriented
* Collaborates
* Customer Focus
* Drives Results
* Resourcefulness
Co-Store Manager
Newark, OH jobs
Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals.
**Key Responsibilities:**
+ 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability.
+ 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand.
+ 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates.
+ 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues.
+ 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends.
+ 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc.
**Direct Manager/Direct Reports:**
+ Position reports to District Manager
+ Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Ability to work a flexible, 55 hours per week schedule
+ Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 5
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and
+ responsibilities; models the Home Depot values.
+ Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary.
+ Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes
+ steps to maximize development of both self and Associates.
+ Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation.
+ Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what
+ is on their minds; rewards teamwork.
+ Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment.
+ Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth
+ working relationships with people inside and outside of the organization.
+ Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety
+ standard.
+ Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not
+ immediately resolvable; ties all loose ends.
+ Plans Strategically: Demonstrates the ability to determine goals, direction and actions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
Co-Store Manager
Newark, OH jobs
Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals.
Key Responsibilities:
* 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability.
* 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand.
* 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates.
* 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues.
* 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends.
* 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc.
Direct Manager/Direct Reports:
* Position reports to District Manager
* Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates.
Travel Requirements:
* Typically requires overnight travel less than 10% of the time.
Physical Requirements:
* Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* Ability to work a flexible, 55 hours per week schedule
* Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* No additional education
Minimum Years of Work Experience:
* 5
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and
* responsibilities; models the Home Depot values.
* Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary.
* Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes
* steps to maximize development of both self and Associates.
* Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation.
* Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what
* is on their minds; rewards teamwork.
* Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment.
* Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth
* working relationships with people inside and outside of the organization.
* Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety
* standard.
* Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not
* immediately resolvable; ties all loose ends.
* Plans Strategically: Demonstrates the ability to determine goals, direction and actions.