NinjaTrader jobs

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: The ideal candidate will have a passion for helping people and an interest in learning about the trading industry and technology. They will lean into real-time problem solving and assist customers with solutions to account or technology-related issues. This individual will work on our Client Services Team, reporting to a Team Lead-Client Services, and will respond to the needs of thousands of clients worldwide to ensure a world-class customer experience. In this role you will: Leverage phone and email to help resolve client support inquiries regarding their account and our platform Assist clients with various inquiries such as account setup, technical support, troubleshooting accounts, and treasury-related items Educate and empower customers to get the most out of the NinjaTrader product line Become a power user of Outlook, HelpSpot, Confluence, Jira, and other productivity applications Efficiently and accurately manage customer data using Salesforce Collaborate with internal teams including our Trade Desk, Technical Support, and Compliance teams Identify and communicate emerging client needs and feature requests to management and other internal teams Guide clients in navigating the world of commodity futures and NinjaTrader's services Assist management in creating and revising policies based on customer feedback Contribute to continuous team and client experience improvements by creating knowledge articles and email templates Regularly assist with beta testing new software updates What you'll need: Strong computer skills and the ability to learn complex systems quickly Empathy and the ability to connect with customers while showing genuine care for their issues Ability to explain complex information or instructions in a simple, understandable way Strong time management skills with the ability to follow up on multiple issues and customer service requests Excellent written and verbal communication skills Tech-savvy mindset with the ability to troubleshoot computer issues directly with clients Bonus points for: Written and spoken fluency in Spanish A minimum of 1 year of customer service experience, preferably in a high-volume technology company Prior experience with CRM software and customer service ticketing software Knowledge of the trading industry is a plus but not required Compensation: The annual salary for this role is $54,000.00 USD. In addition, this position will also receive an annual target bonus of 4%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Additional details on our total compensation package and benefits are listed below. Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: NinjaTrader is seeking a Technical Account Manager (TAM) to lead the technical success of our NT Connect partners. This role blends strategic account ownership with hands-on solution engineering, ensuring seamless onboarding, integration, and ongoing support for introducing brokers and other key B2B partners. You will act as the trusted technical advisor and single point of contact, managing complex integrations and relationships across the partner lifecycle-from activation through scale and continuous optimization. In this role you will: Act as the primary pre and post-sale technical contact for a portfolio of strategic NT Connect partners Guide partners through technical onboarding, integration, adoption, and ongoing success with NinjaTrader's APIs, platform, and services Translate business requirements into technical solutions that align with our infrastructure and capabilities Provide hands-on support for platform configuration, data mapping, API usage, and reporting setup Diagnose and resolve complex technical issues by coordinating with Engineering, Product, and Operations teams while keeping partners informed Create and maintain technical onboarding documentation, integration guides, and technical FAQs to streamline activation and reduce friction Translate partner needs and goals into prioritized product requirements and collaborate closely with Product and Engineering to influence roadmap development Work closely with Sales and Partner Onboarding to deliver compelling, technically sound presentations and product walkthroughs Track account health indicators, proactively flag risks or bottlenecks, and surface expansion opportunities Serve as both an external champion for partners and an internal advocate ensuring NT Connect delivers long-term success What you'll need: 5+ years in a technical customer-facing role (e.g., Technical Account Manager, Solutions Engineer, Technical Program Manager, or Technical Product Manager) in a SaaS, fintech, or trading context Proven track record managing complex B2B relationships and delivering successful outcomes across technical and business stakeholders Strong technical acumen with deep familiarity in RESTful APIs, OAuth, JSON, WebSockets, and cloud platforms (AWS, GCP, or Azure) Ability to distill complex technical systems into simplified, actionable requirements for partners Excellent written and verbal communication skills tailored to both technical and non-technical audiences Strong organizational skills with experience managing multiple projects in fast-paced, Agile environments Bonus points for: Background in trading platforms, brokerage systems, or market data integrations Comfort with scripting (Python, JavaScript) for debugging, proofs of concept, or light automation Experience building PRDs or technical requirements to bridge partner needs and product capabilities Compensation: The salary range for this role will be $120,000.00 - $135,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Washington D.C., Wisconsin, New Jersey, Pennsylvania. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 23 US locations. Recognized for rapid growth and innovation, Impact has seen a 24% annual growth rate, and championed a vibrant, employee-focused culture. Overview The Manager of Learning Experience is a dynamic and strategic business partner who ensures every aspect of ILI's learning portfolio is designed, delivered, and sustained with excellence. This role oversees the full instructional design process-including needs analysis, curriculum design, and the production of training materials-while also owning the delivery and facilitation of high-impact programs that engage, inspire, and drive measurable performance outcomes. Blending high-caliber instructional design with impeccable program ownership, the Manager of Learning Experience leads the creation of best-in-class training assets (eLearning modules, presentations, job aids, facilitator guides, and performance support tools) while also facilitating transformative learning experiences that bring Impact's leadership vision to life. This individual serves as a trusted advisor to business units, surfacing learning needs and embedding L&D into the rhythm of the business, while acting as a premier facilitator and ambassador of the Impact Leadership Institute. Responsibilities Learning Strategy & Solution Design: Lead the full learning lifecycle-from analysis to development-to build organizational capability and deliver impactful learning experiences. Program Implementation & Facilitation: Oversee scheduling, communication, and logistics for learning programs, while also facilitating sessions on leadership, onboarding, communication, and client experience. Course Design & Development: Contribute directly to instructional design tasks including writing content, building interactive modules, and aligning with performance objectives. Team Leadership: Manage and develop direct reports, ensuring clarity, support, and accountability. Project & Resource Management: Lead multiple instructional design projects, balancing timelines, priorities, and quality standards. Program Quality & Evaluation: Maintain alignment to learning objectives and evaluate program impact using Kirkpatrick's four levels of evaluation. Operations & Infrastructure Oversight: Manage LMS administration, reporting, vendor relationships, and tech spend to support scalable delivery. Cross-Team Collaboration: Partner with colleagues across the People Operations to ensure alignment and smooth execution. Creative & Technical Oversight: Guide visual styling of the LMS and other learning platforms. Things We Are Looking For Degree in education, instructional design, training development, or talent management from an accredited university 10 or more years of experience in instructional design, course development, corporate training, or post-secondary education 3-5 years of direct experience in a management role with direct reports A strong portfolio of work demonstrating course development capabilities Knowledge of instructional design workflows (such as ADDIE), instructional theories, strategies, and methods Strong knowledge of e-learning authoring tools (such as Articulate 360 and Captivate) and learning management systems (including working with SCORM objects) Strong knowledge of Adobe Creative Cloud, including Illustrator, Photoshop, Premiere, and AfterEffects is strongly preferred. The ideal candidate will be able to oversee (and take part in) the production of assets for e-learning modules, which may include the creation of images, video, audio tracks, and animations Skilled in delivering structured programs and adapting on-the-fly Comfortable consulting with senior leaders, analyzing business needs, and proposing structured solutions A basic knowledge of web development is strongly preferred (HTML, CSS, and JavaScript) Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Employee First: We are built by our people, for our people, and that will never change. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits We Offer: Expected salary range of $115,000- $145,000 20 days of PTO, plus 12+ paid holidays Flexible Sick Day Policy Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(k) & Retirement Plans Continued education reimbursement On-going training & development opportunities Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Job Description At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the right team member As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers. The Role You'll Play Drive sales volume via high-volume outbound cold calls, lead generation, and closing sales with our single-location customers Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellness, and beauty businesses Act as a trusted guide for prospective clients, helping them find the best-fit solutions for their unique needs and goals Build authentic relationships that drive net new pipeline growth Stay organized and ahead of the curve by tracking all interactions and opportunities in Salesforce, Salesloft, Gong, and other sales tools with precision Consistently hit and exceed monthly and quarterly goals, fueling your personal success and the company's momentum Stay sharp on product updates, competitive insights, and industry trends to always bring the best advice to the table Experience You Bring 1-3 years of sales experience in a SaaS environment strongly preferred, with a proven record of closing deals and exceeding targets Eagerness and confidence to connect through cold calls and thoughtful outreach, always ready to start meaningful conversations Strong negotiation skills and a natural ability to navigate objections with empathy and ease Tech-savvy mindset, with an eagerness to grow in a wellness environment Enthusiasm for the health, wellness, or beauty industries, whether professionally or personally Exceptional verbal and written communication skills, with the ability to present ideas clearly to diverse audiences Strong organizational skills and attention to detail, thriving in fast-paced, dynamic environments Proficiency with Microsoft Office Suite and experience managing CRM systems like Salesforce Pay transparency At Mindbody, we believe great work deserves great rewards. We offer competitive pay designed to attract, inspire, and retain top talent, built around fairness, transparency, and your individual impact. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary for this position ranges from $50,000 for inbound to $60,000 for our outbound sales positions. This position also includes uncapped commission, with a typical annual target of $35,000. Total compensation will also include benefits, perks, and additional performance-driven incentives. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: NinjaTrader is scaling rapidly, and our IT Support Engineer will be at the center of that growth - ensuring our people, systems, and tools work seamlessly together. This role is not just about resolving tickets; it's about building and maintaining the modern IT foundation that powers a global fintech business. From managing identity and device security to automating SaaS workflows, you'll be a critical partner in enabling productivity, safeguarding access, and delivering exceptional employee experiences across the company. In this role you will: Provide responsive, courteous, and high-quality support for employee requests across desktop, laptop, software, mobile devices, and business-critical applications Administer Okta as our Identity Provider (IDP), including SSO and SCIM provisioning/de-provisioning to ensure secure and efficient user lifecycle management Manage and support JAMF (for mac OS) and Intune (for Windows devices) to ensure compliance, security, and a consistent end-user experience Administer and support SaaS applications including Slack, Office 365, and Google Workspace, ensuring smooth onboarding/offboarding, license management, and integrations Configure and optimize JIRA Service Desk automation to streamline ticket routing, approvals, and resolution workflows Deliver end-user training and frontline support via phone, email, and chat with a focus on professionalism and rapid issue resolution Log, track, and manage requests using our service desk system, applying analytical skills to determine when escalation is required Contribute to improving IT processes, automating provisioning, and enhancing security posture as we scale What you'll need: 3+ years of IT support or IT systems engineering experience in a modern enterprise environment Strong knowledge of Okta administration (SSO, SCIM, MFA policies) Hands-on experience with JAMF and Intune for device management Experience supporting Slack, Office 365, Google Workspace, and other SaaS productivity tools Experience with JIRA Service Desk administration and automation Familiarity with Microsoft, Apple, and Linux operating systems Strong troubleshooting and analytical skills to quickly diagnose and resolve issues Ability to thrive in a fast-paced, scaling organization, working independently under minimal supervision Bonus points for: Associate's or bachelor's degree in a technology-related field or industry certifications (Okta, Jamf, Intune, CompTIA, etc.) Experience automating IT workflows and SaaS user lifecycle management Prior support experience in a cloud-first SaaS or fintech company Compensation: The salary range for this role will be $60,000.00 - $75,000.00 USD. In addition, this position will also receive an annual target bonus of 4%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. We are not open to remote candidates for this role Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: Provide administrative support to senior leaders across multiple departments, including assistance with calendars, travel arrangements, and internal coordination. You'll manage a variety of tasks such as coordinating client and vendor on-site visits, organizing team events, and documenting new processes. You'll also build strong internal relationships and proactively identify opportunities to improve team efficiency and workflows. In this role you will: Support the Chief Technical Officer, Chief Product Officer, and Chief Brokerage Officer with light calendar and travel coordination Perform administrative tasks such as maintaining department distribution lists, documenting processes, and organizing larger team meetings Collaborate effectively with immediate team members and internal partners to build strong working relationships Anticipate team needs by identifying opportunities to improve processes and enhance efficiency What you'll need: 2-5 years of office support experience, preferably in a tech environment Proven ability to manage multiple tasks and meet deadlines while maintaining high quality standards High school diploma or equivalent required; undergraduate degree preferred Proficiency in Microsoft Office programs (Word, Outlook, Excel, PowerPoint), with a willingness to learn new software and technologies Strong command of English grammar and the ability to interpret data, charts, and numerical information Effective interpersonal, written, and verbal communication skills Strong follow-through with the ability to take direction, capture notes, and work independently Reliable team player who can work both independently and collaboratively under tight deadlines Proactive attitude, strong work ethic, and eagerness to learn and grow Compensation: The salary range for this role will be $80,000 - $90,000 USD. In addition, this position will also receive an annual target bonus of 6%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. We are not open to remote candidates for this role Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 10 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: The Compliance Operations Officer serves as the operational backbone of NinjaTrader's Compliance program, driving operational excellence and continuous improvement across the department. This individual will own compliance dashboards, workflows, case management systems, and audit readiness, and will act as a central coordinator for projects, senior management reporting, and process improvement across the compliance department. This is an ideal opportunity for someone who wants to be the operational anchor of a fast-growing compliance team, ensuring programs are scalable, auditable, and regulator-ready. In this role you will: Drive execution and tracking of key deliverables across the compliance department and provide updates to the CCO Administer the compliance case management system (complaints, marketing approvals, exceptions, regulatory inquiries) Maintain organized compliance inventories (policies, procedures, regulatory mapping, attestations) Build and maintain compliance dashboards and metrics (complaints, promotions, audit results, filings, training completion) and report on metrics aligned to department and company goals Own and maintain the compliance regulatory calendar (e.g., NFA questionnaires, CFTC filings, audits, annual certifications) Coordinate regulatory reporting calendars and assist in preparing CCO reports to senior management and executives Run core team cadences (e.g., weekly meetings, planning cycles, retrospectives) Identify process gaps, bottlenecks, or inefficiencies in compliance operations and implement scalable solutions to improve efficiency and control effectiveness Monitor progress on issue tracking, remediation follow-up, and escalation Serve as project manager for cross-functional initiatives involving Marketing, Finance, HR, and Security Champion adoption of compliance technology and automation Provide decision-support to the CCO through analysis, prep, and coordination across functions Support compliance team onboarding, training, and engagement initiatives What you'll need: Bachelor's degree 4+ years of experience in compliance operations, legal operations, audit, or risk management in fintech, brokerage, banking, or other regulated industries Experience with NFA and CFTC compliance obligations strongly preferred Experience building compliance dashboards or regulatory reports Strong understanding of compliance domains such as AML/BSA, CFTC, or NFA Proficient in workflow and knowledge management tools (e.g., Salesforce, Monday, JIRA) Excellent organizational and project management skills Detail-oriented with ability to juggle multiple priorities and manage complex operational programs Strong communicator, able to translate compliance metrics into clear narratives for executives Bonus points for: Experience in a futures/derivatives or retail brokerage environment Enjoy being the operational anchor who ensures nothing slips through the cracks Take pride in building structured, repeatable processes that withstand regulatory scrutiny Are proactive, data-driven, and eager to implement tools that make compliance scalable Value teamwork and can balance business partnership with regulatory independence Compensation: The salary range for this role will be $105,000.00 - $120,000.00 USD. In addition, this position will also receive an annual target bonus of 10%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Washington D.C., Wisconsin, New Jersey, Pennsylvania. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: NinjaTrader is modernizing the core of our high-throughput trading stack. We are seeking a Director of Engineering to own the end-to-end technical strategy and execution for our server-side trading platform-the matching engines, market-data services, risk controls, and order-routing pipelines that power millions of trades daily. You will lead multiple backend engineers, shape our cloud-native architecture, and ensure our systems remain low-latency, highly concurrent, and horizontally scalable as we grow. In this role you will: Manage multiple engineering managers, fostering a high-performing organization and cultivating a culture of continuous improvement, quality, and reliability Attract, retain, and grow top-tier talent to build exceptional engineering teams that deliver delightful trading experiences Define and evolve the technical roadmap for the trading platform (matching, risk, market data, connectivity, clearing) Work closely with the CTO and Chief Architect to shape and refine the overarching engineering strategy Partner with SRE to enforce “everything-as-code” infrastructure (Terraform) and progressive deployment pipelines (FluxCD) Champion OpenTelemetry-first, vendor-agnostic observability that scales cost-effectively Collaborate with Product, Risk, Compliance, and Customer Success to translate trading-business objectives into robust backend capabilities What you'll need: 15+ years of total software engineering experience, with 5+ years leading multiple backend or platform teams in a trading setup Proven track record building and operating low-latency, high-concurrency trading, market-data, or high-frequency messaging systems (equities, futures, FX, crypto, or similar) Deep knowledge of performance-oriented programming on the JVM (Scala, Java, Kotlin) or C++/Rust/Go, plus comfort reviewing code in any modern language Mastery of event-driven, partitioned, and stateful services (e.g., Kafka/Pub-Sub, Aeron, Redis, in-memory caches) Kubernetes/GKE experience and a strong automation-first mindset using CI/CD tools like Argo CD and GitHub Actions Demonstrated success implementing observability at scale using OpenTelemetry, Prometheus, Grafana, and log pipelines with cost-efficiency in mind Excellent communication and stakeholder management skills; comfortable defending architectural trade-offs to executive, product, and regulatory audiences Bonus points for: Experience integrating with clearing firms, FIX gateways, and risk engines Familiarity with Scala, Akka/Pekko actor systems, and reactive-streams backpressure patterns Experience with Google Cloud (GKE, Cloud Logging, BigQuery) Compensation: The salary range for this role will be $200,000.00 - $250,000.00 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Additional details on our total compensation package and benefits are listed below. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Washington D.C., Wisconsin, New Jersey, Pennsylvania. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview: Impact is looking for an experienced editor for our Post-Production team at Impact Studios. This person must possess both technical and creative skills to be able to effectively bring videos to life in post-production. This role will be responsible for working closely with the rest of the Post team on video projects for Impact's brand(s) as well as for our clients. As a member of our growing media production team , the editor will play a critical role in the team's success by delivering high-quality video content. Impact Studios Reel Responsibilities: Collaborate with Creative Teams Work closely with producers, directors, and motion designers to understand project goals and creative direction. Participate in brainstorming and pre-production meetings. Maintain Brand Consistency Ensure all video content aligns with brand guidelines and visual standards. Incorporate logos, typography, and color schemes appropriately. Manage Media Assets Organize and archive footage, project files, and assets for easy retrieval. Audio Editing & Mixing Sync audio with visuals, clean up sound, and mix music, voiceovers, and effects. Color Correction & Grading Adjust color balance, exposure, and tone to achieve the desired visual style. Quality Control Review final outputs for errors, inconsistencies, or technical issues before delivery. Ensure videos meet platform specifications (e.g., social media, broadcast, web). Adapt Content for Multiple Platforms Create versions of videos optimized for different formats Stay Current with Trends & Tools Keep up with editing trends, software updates, and emerging technologies. Meet Deadlines & Manage Time Effectively Things We Are Looking For: The ideal candidate should have a strong creative and technical acumen, as well as familiarity with a variety of NLE software. They should also have experience cutting both branded and corporate content. A desire to grow existing skillsets, as well as an interest in developing new ones, is also important. They should thrive in a setting where teamwork is paramount. Strong familiarity with Adobe's Creative Cloud suite (particularly Premiere Pro and After Effects) 5+ years editorial experience Ability to multitask and meet deadlines on various projects simultaneously Ability to collaborate well with other creative professionals Self-starter with a strong work ethic who can both take direction and work independently Strong organizational, analytical and problem-solving skills Knowledge of motion graphics is a plus Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Employee First: We are built by our people, for our people, and that will never change. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits: Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $75,000.00-$90,000.00 dependent on skill level and experience. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview The Senior Modern Workplace Engineer serves as a pivotal cross-functional technical leader at the nexus of digital workplace transformation and secure mobile enablement, responsible for empowering seamless collaboration, productivity, and mobility by leveraging Microsoft 365 productivity workloads, unified endpoint management, and enterprise mobility solutions. This role architects and operationalizes secure, scalable solutions that enable employees and clients to work effectively from any device, in any location, at any time, fully aligned with the organization's zero-trust and modern workplace strategy. By integrating modern endpoint management with advanced Microsoft 365 engineering, the engineer ensures digital workflows are optimized, endpoints are secured, and users remain consistently connected to critical applications and data across all platforms. The role requires deep technical acumen, a proactive consulting mindset, and an unwavering focus on user experience, serving as both a subject matter expert and a strategic enabler for enterprise-wide digital transformation. Responsibilities Modern Workplace Enablement Engineer, deploy, and optimize Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams (inclusive of Teams Phone & PSTN integration), and other collaboration tools Provide consulting services to clients and internal stakeholders, guiding the digital transformation of business processes using Microsoft's productivity cloud Develop and maintain baseline configurations, deployment procedures, and governance guidelines for Microsoft 365 workloads, ensuring consistency across environments Serve as Tier 4 escalation point for Microsoft 365 platform issues, providing expert-level troubleshooting and root cause analysis Stay current with the Microsoft 365 Roadmap to proactively introduce innovative features, enhancements, and best practices to the organization and clients Unified Endpoint & Mobility Engineering Implement and maintain Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) solutions (e.g., Microsoft Intune, Jamf, or equivalent platforms) to manage mobile devices, desktops, laptops, and IoT endpoints Lead the full lifecycle management of mobile and endpoint devices, including procurement, provisioning, enrollment, configuration, maintenance, patching, and decommissioning Design and enforce security and compliance policies for mobile and endpoint environments, including encryption, Mobile Threat Defense (MTD), conditional access, and app protection policies Support BYOD and COPE (Corporate-Owned, Personally Enabled) strategies, ensuring secure and seamless access to enterprise applications and data across iOS, Android, Windows, Chrome OS, and mac OS Security & Compliance Alignment Implement Zero Trust principles across device and productivity ecosystems, collaborating with cybersecurity teams to support threat detection, vulnerability management, and incident response Maintain adherence to regulatory frameworks such as GDPR, HIPAA, and other compliance mandates through regular audits, security testing, and continuous policy refinement Automation & Operational Excellence Automate device provisioning, enrollment, patch management, and compliance enforcement through scripting (e.g., PowerShell), APIs, and MDM capabilities Monitor endpoint health, performance, and security posture using dashboards, analytics, and reporting tools Contribute to the development of SOPs, engineering standards, and knowledge bases to drive operational efficiency and knowledge sharing Collaboration & Cross-Functional Support Partner with internal IT, Service Desk, Service Delivery, and Technology Operations teams as the escalation owner for advanced technical tickets, ensuring resolution and follow-through on systemic issues Act as a technical lead during client implementations, pilot rollouts, and system upgrades to ensure the successful adoption of modern workplace and mobility solutions Engage with business units and end-users to translate needs into actionable technical solutions, enhancing the digital employee experience Support quoting processes by providing technical scoping details, licensing requirements, and bill of materials to ensure accurate and scalable proposals, working collaboratively with sales, procurement, and vendor management teams Things We Are Looking For 5+ years of experience working with M365 and mobile device platforms Deep knowledge of Microsoft 365 workloads (Teams, SharePoint, Exchange, OneDrive, Teams Phone, Power Platform, etc.) Expertise in Unified Endpoint Management (UEM) and Enterprise Mobility Management (EMM) platforms (e.g., Microsoft Intune, Jamf Pro) Strong understanding of Zero Trust security models, mobile threat defense, and endpoint compliance strategies Advanced PowerShell scripting and automation skills (VBS, commandline/PSExec) Familiarity with identity management, conditional access, and multi-factor authentication Proficient in device platform management across Windows, Chrome OS, mac OS, iOS/iPadOS, and Android ecosystems Strong customer engagement skills with the ability to provide consultative guidance and technical mentorship Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $100,000-$120,000 plus bonus plan eligibility, if applicable. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately held and locally owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture. Job Description We are seeking an experienced and dynamic Account Executive to join our salesforce. The ideal candidate will have a proven track record in consultative, high-value technology sales, with expertise in driving complex sales cycles, building consensus amongst C-suite executives, and educating for maximum resonance. This role is focused on driving revenue growth by identifying, pursuing, and closing new business. A successful candidate will be skilled at delivering value-driven solutions, aligning with client goals, and excelling in a consultative sales environment. An Account Executive will: Drive New Business Opportunities: Utilizing the Challenger sales methodology, you will strategically target ideal customer profiles (ICPs) within your designated territory. Your primary objective will be to identify and capitalize on new business opportunities, emphasizing our comprehensive suite of IT, cybersecurity, marketing, and digital transformation solutions. Solve Business Problems: Conduct ongoing, exhaustive discovery, multi-stakeholder alignment, and executive briefings to properly identify and address organizational needs' in IT, Cybersecurity, Digital Transformation, and Marketing. Drive Innovation: Bring precision to a client's decision-making process by presenting and evaluating solution options and aligning decision makers. Become a Trusted Business Advisor: Exhibit through storytelling and our Business Transformation Assessment how addressing business challenges, providing solutions for these challenges and future proofing an organization is possible through a long-term partnership. This includes but is not limited to the delivery of executive-level presentation and demonstrations and construction of a long-term Digital Transformation business roadmap. Responsibilities Business Development: Proactively prospect and secure new accounts, leveraging support from a dedicated SDR alongside your own strategic outreach. Utilize your deep expertise in IT, cybersecurity, digital transformation, AI, and marketing solutions to drive meaningful client engagements and close high-value deals. Consultative Selling: Understand clients' business objectives and challenges, effectively articulate alternative perspective to traditional customer thinking and challenge the status quo Solution Selling: Collaborate with technical and support teams to develop customized solutions tailored to clients' specific requirements. Pipeline Management: Manage the sales pipeline from lead generation to closure, ensuring accurate forecasting and timely follow-up. Thought Leadership & Market Intelligence: Stay informed about the latest trends, innovations, and best practices in IT, cybersecurity, marketing, AI, and digital transformation. Serve as a subject matter expert and thought leader within the organization, providing insights and guidance on critical business needs and industry trends. Team Collaboration: Work closely with internal teams, including sales engineers, consultants, and support staff, to deliver exceptional service and support to clients. Sales Technology Stack: Utilizing our tech stack to build targeted and well thought out cadences and outreach strategies to fuel pipelines. These technologies include but are not limited to Microsoft Dynamics (CRM), SalesLoft, 6Sense, etc.. Things We Are Looking For The ideal candidate will have a proven ability to navigate complex deal cycles, and a passion for understanding and solving client challenges. They will excel at two-way communication skills, ability to identify economic drivers, comfort with pressuring customers in a non-aggressive way, and capability to build consensus among multiple stakeholders in a buying group. Ideally, a strong understanding of IT, cybersecurity, digital transformation, AI, marketing, and related solutions is essential, paired with the ability to align these offerings with client needs in a strategic, value-driven manner. Qualifications 5+ years of sales experience in areas of IT, cybersecurity, digital transformation, marketing, business consulting or another related field Prior experience as an Account Executive, Enterprise Account Executive, Business Consultant or similar role focused on new business Demonstrated success navigating multi-stakeholder environments and long sales cycles (6+ months). Strong experience engaging with and influencing senior executives (CIO, CMO, COO, CFO, etc.). Strong proficiency in sales tools (e.g., Microsoft Dynamics, SalesLoft, 6sense or similar tools). Bachelor's degree required; MBA or advanced degree preferred. Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits We Offer: 20 days of PTO, plus12+ paid holidays 7 paid sick days Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) discretionary match & retirement plans Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $120,000.00-$280,000.00 plus the potential to participate in bonus plans and uncapped commissions. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. About Impact's Managed Marketing Division: Impact's Managed Marketing Services act as a full-service agency for clients, providing access to top-tier creatives, strategists, and analysts. As clients' strategic needs evolve, Impact offers a comprehensive suite of solutions designed to support long-term growth and innovation.Solutions include: Strategic Marketing Consulting Website Design & Development Automation & Digital Branding SEO & Content Marketing Market Research & Analysis Paid Media, App Design & Business Consulting The Team Behind Your Brand's Success: Impact Managed Marketing Overview The Executive Marketing Consultant will serve as the marketing strategy leader and subject matter expert, guiding Impact's sales teams and high-profile clients in leveraging Impact's Managed Marketing Services. This role involves engaging C-level executives, conducting strategic marketing assessments, and shaping impactful marketing transformations tailored to clients' core business challenges and objectives. You'll leverage cutting-edge AI tools and our proprietary Thought Architecture™ framework to accelerate research, synthesis, and strategy development, allowing you to focus your expertise on creative problem-solving and compelling storytelling that wins partnerships. Responsibilities Lead Strategic Market Development: Drive territory growth and market expansion by identifying new opportunities, developing high-level account plans, and managing pipeline origination. Engage Executive Leadership: Build and maintain relationships with C-level executives, positioning Impact as a strategic partner for marketing transformation. Strategic Consulting: Conduct comprehensive business transformation assessments (BTAs), providing high-impact marketing recommendations that align with clients' overarching business strategies. High-Level Sales Engagement: Articulate Impact's integrated marketing systems and solutions, translating complex marketing strategies into clear business value propositions for executive decision-makers. Develop & Present Proposals: Craft compelling, customized proposals, executive presentations, and briefs to influence decision-making and secure new business partnerships. Lead Cross-Functional Collaboration: Partner with Impact's marketing teams to ensure seamless handoff and execution of projects post-sale. Drive Thought Leadership: Act as a marketing thought leader, staying abreast of industry trends and communicating innovative solutions to prospects and clients. Own Sales Strategy & Outcomes: Develop and maintain a robust sales pipeline, manage quota attainment, and drive revenue growth within both new and existing accounts. Leverage AI Tools for Strategic Enablement: Utilize advanced AI platforms (such as large language models, e.g., ChatGPT, Claude, Gemini) to accelerate market research, competitive analysis, and strategic intelligence gathering at the executive level. Guide clients and internal teams in adopting AI-driven insights to inform high-level marketing strategies and business transformation initiatives. What we are looking for 10+ years of strategic marketing and business development experience preferred Bachelor's or Master's degree in Marketing, Business, or a related field preferred Proven track record of influencing C-suite decision-making and delivering measurable business results Demonstrated success in driving high-value marketing initiatives and securing complex deals Strong leadership, presentation, and negotiation skills, with the ability to build trusted relationships with executives Deep expertise in marketing strategy, digital solutions, and sales enablement Experience utilizing AI tools (ChatGPT, Claude, Gemini, etc.) for executive-level research, analysis, and strategic consulting Demonstrated ability to synthesize large volumes of data from multiple sources into actionable strategic intelligence using AI platforms Inquisitive, persistent, and courageous with the ability to challenge assumptions and viewpoints respectfully, especially in the context of emerging technology and AI adoption Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $120,000-$150,000 plus commission/bonus plan eligibility, if applicable. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: As a New Accounts Associate, you will be part of a dynamic team that provides world-class onboarding support to brokerage clients via internal communication, email, and their secure client portal. You will be responsible for the daily processing of new and ongoing applications, as well as maintaining client information. This role demands superb attention to detail, analytical traits, and consistent productivity tracking. It is highly data-driven, and KPIs will be used to measure success against team and company goals. You will interact daily with departments such as sales, treasury, orders, and compliance to ensure seamless workflow execution. In this role you will: Review and process retail futures trading applications on a daily basis Ensure all accounts are reviewed and opened in accordance with firm procedures and guidelines Review customer documentation in accordance with US and International AML/KYC rules Ensure that the account opening process satisfies the client's needs by means of complete and thorough responses to account opening questions and concerns Communicate with clients and internal stakeholders regularly Hours: Monday-Friday shift from 5:30 AM - 2:00 PM CT. What you'll need: Positive, professional attitude and demeanor Strong capacity for developing and retaining knowledge Ability to maintain a fast pace and high standard simultaneously Sound judgment when managing time and weighing priorities Excellent written and verbal communication skills Ability to thrive in a team environment and willingness to help in any situation Ability to provide exceptional customer service Practiced analytical reasoning and problem solving Demonstrated PC knowledge including exposure to Microsoft Excel Compensation: The base salary for this role will be $54,000.00 USD. In addition, this position will also receive an annual target bonus of 4%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Additional details on our total compensation package and benefits are listed below Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Washington D.C., Wisconsin, New Jersey, Pennsylvania. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview The TOC Systems Engineer will be part of the Impact Networking MIT organization under Service Operations and will provide world-class customer support and technical expertise for Impact Networking customer environments. Customer support will center around systems infrastructure and desktop computing following Impact's incident, request, and change management processes. Experience in IT support, effective team participation, as well as a demonstrated ability to understand customer needs, drive business practices, and work collaboratively in a fast-paced, dynamic environment where customer service skills are utilized daily are expected. The ideal candidate will be expected to: Analyze server, storage, workstation systems to determine existing and available capacity; Prepare reports communicating available capacity to stakeholders; Design and execute capacity and life-cycle augmentation projects; Maintain and update system documentation and diagrams; Identify root cause for core level crisis events and provide potential short/long term preventive actions in a timely manner using retroactive, reactive, and proactive means. Watch the video below to learn more about our Managed IT division! 💻 How Impact's MIT and Cloud Solutions Help Businesses Responsibilities Provide world-class customer support and technical expertise for Impact Networking customer environments Handle server, workstation, and application incidents, change orders, and service requests by restoring service, resolving issues, and closing cases. Coordinate with customers, internal teams, and external vendors as needed Customer and core infrastructure monitoring: Learn alarm management platforms, functions, and terminology Verify validity of alarms and follow troubleshooting procedures as outlined Work with remote locations on verification and resolution of alarms Follow outlined procedures for customer notification, escalation, and technical network interfaces, building familiarity with the client base (customer intimacy) Review system requirements and engineering concerns associated with customer requests such as equipment configuration, and operational impact Perform system configuration changes, root cause analyses, and proactive measures to address chronic and emerging systems problems Act as a technical training resource and escalation point for peers and internal teams while maintaining accurate technical documentation and systems diagrams Review logs and performance reports to identify potential problems and take proactive measures to mitigate them Maintain technical expertise and required industry certifications and stay current with new and emerging systems technologies Things We Are Looking For Minimum of 3 years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment Solid operational support experience and technical troubleshooting skills Strong working knowledge of virtualization technologies and integration with storage platforms Strong experience and knowledge with various systems & desktop based operating systems, including the following: Windows Server ESX/VMware Windows Clusters Active Directory Network configuration IP addressing Routing DNS Proficiency in cloud platforms like Microsoft Azure & AVD Backup and Disaster Recovery tools like Datto SAN Connectivity Demonstrated experience preferred: ITIL and Service Management a Plus Experience with N-Able RMM a Plus Knowledge of HaloPSA Platform a Big Plus Proficiency with documentation management platforms Must have working knowledge of event and incident management systems including support for Incident, Change, and Request for Information requirements Strong communication skills and customer-service focus Excellent time-management skills Excellent writing and verbal communications skills Ability to communicate and work directly with customers to identify and resolve technical issues Ability to execute sound judgment and take initiative Ability to work under pressure and manage multiple priorities Desirable Education/Certifications Microsoft Technology Associate (MTA): Windows Server Administration Fundamentals Microsoft Certified Solutions Associate (MCSA): Windows Server Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Modern Desktop Administrator Associate Microsoft Certified: Identity and Access Administrator Associate CompTIA Server+ CompTIA Security+ Bachelor's degree in business management, Computer Science, or equivalent work experience Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex watch), and 20- ($20,000 check) year mark(s) Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $80,000-$100,000. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. What We Do Overview The HR Operations Partner plays a critical role in delivering exceptional employee experience and driving operational excellence across Impact. This role serves as the backbone of Human Resources and People Operations-ensuring smooth execution of employee lifecycle processes, maintaining data integrity, supporting system functionality, and creating scalable processes that foster clarity, consistency, and trust. This individual will collaborate closely with Talent Acquisition, Learning & Development, Total Rewards, IT, and other cross-functional teams to support and enhance employee experience from onboarding to offboarding and beyond. Responsibilities Employee Support & HR Ticketing Manage and monitor the HR ticketing system, ensuring all employee inquiries are assigned, tracked, and resolved promptly and accurately. Serve as the primary point of escalation for complex employee requests, ensuring consistency and compliance. Identify recurring employee needs and recommend process or policy improvements that enhance efficiency and employee satisfaction. Onboarding & Offboarding Own and continuously improve the onboarding program to ensure new hires have a smooth, engaging entry experience. Oversee the offboarding process, including knowledge transfer, systems access, and compliance requirements. Partner with IT, Talent Acquisition, and Learning & Development to ensure all onboarding and offboarding tasks are completed accurately and on time. Employee Feedback & Experience Develop and manage exit and stay interview strategies, capturing insights to inform retention and engagement strategies. Partner with Employee Engagement to analyze trends and recommend improvements in the employee experience. HR Systems & Reporting Ensure HRIS data cleanliness and integrity by maintaining accurate employee records and auditing regularly. Generate and analyze reports on headcount, turnover, and other workforce metrics for HR leadership. Support system upgrades, integrations, and process enhancements to improve HR operations efficiency. Cross-HR Collaboration Partner with HR leadership, Total Rewards, Talent Development, and Employee Engagement to support projects and initiatives. Provide operational support for HR programs, such as performance reviews, benefits enrollment, and compliance reporting. Serve as a resource for process documentation, program communications, and knowledge sharing. Things We Are Looking For Bachelor's degree in Human Resources, Business Administration, or a related field. 5+ years of HR experience, with at least 2+ years in HR operations, generalist, or HR systems-focused role. Strong knowledge of HR processes, total rewards & benefits, systems (HRIS), and compliance requirements. Experience with ticketing systems and service delivery models preferred. Strong analytical, problem-solving, and reporting skills. Collaborative mindset with strong interpersonal and communication skills. Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,000-$90,000. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview The TOC Network Engineer will be part of the Impact Networking MIT organization under Service Operations and will provide world-class customer support and technical expertise for Impact Networking customer environments. Customer support will center around network issues following Impact's incident, request, and change management processes. Experience in IT support, effective team participation, as well as a demonstrated ability to understand customer needs, drive business practices, and work collaboratively in a fast-paced, dynamic environment where customer service skills are utilized daily are expected. The ideal candidate will be expected to: analyze Core and LAN/WAN systems to determine existing and available capacity; prepare reports communicating available capacity to stakeholders; design and execute capacity and life-cycle augmentation projects; maintain and update network documentation and diagrams, and prepare business proposals in support of capacity and life-cycle augmentation recommendations in conjunction with a Technical Account Manager if one exists on the customer account; and identify root cause for core level crisis events and provide potential short/long term preventive actions in a timely manner using retroactive, reactive, and proactive means. Watch the video below to learn more about our Managed IT division! 💻 How Impact's MIT and Cloud Solutions Help Businesses Responsibilities Provide world-class customer support and technical expertise for Impact Networking customer environments Manage network incidents through to service restoration, resolution, and closure. Engage customers, additional internal teams, and external vendors as required Handle layer 1-3 incidents, change orders, and service requests with routers, switches, firewalls, load balancers, and DNS Customer and core infrastructure monitoring: Learn alarm management platforms, functions, and terminology Verify validity of alarms and follow troubleshooting procedures as outlined Work with remote locations on verification and resolution of alarms Follow outlined procedures for customer notification, escalation, and technical network interfaces, building familiarity with the client base (customer intimacy) Review network requirements and engineering concerns associated with customer requests such as equipment configuration, and operational impact Perform network configuration changes, root cause analyses, and proactive measures to address chronic and emerging network problems Act as a technical training resource and escalation point for peers and internal teams while maintaining accurate technical documentation and network diagrams Review logs and performance reports to identify potential problems and take proactive measures to mitigate them Maintain technical expertise and required industry certifications and stay current with new and emerging networking technologies Things We Are Looking For Minimum of 3 years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment Solid operational support experience and technical troubleshooting skills Working knowledge of routing protocols including BGP4, OSPF, ISIS and knowledge of the Internet concepts and routing architectures is required Working knowledge of spanning tree and layer two switching concepts is required Demonstrated experience: ITIL and Service Management, preferred Experience with N-Able RMM, preferred Knowledge of HaloPSA Platform, preferred Proficiency with documentation management platforms Must have working knowledge of event and incident management systems including support for Incident, Change, and Request for Information requirements Strong communication skills and customer-service focus Excellent time-management skills Excellent writing and verbal communications skills Ability to communicate and work directly with customers to identify and resolve technical issues Ability to execute sound judgment and take initiative Ability to work under pressure and manage multiple priorities Desirable Education/Certifications Cisco Certified Network Associate (CCNA) or Cisco Meraki Network Associate (CMNA) preferred Microsoft Certified: Azure Network Engineer Associate CompTIA Network+ CompTIA Security+ Working knowledge of load balancing, routers/routing protocols, firewalls, switches, and DNS. Bachelor's degree in business management, Computer Science, or equivalent work experience Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex watch), and 20- ($20,000 check) year mark(s) Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $80,000-$100,000. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Description Impact is hiring a Sales Support Administrator for our Nationally ranked Best and Brightest Workplace! Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. What We Do OverviewThe Customer Relations Team is a unified department that streamlines support for both internal and external clients. This team is responsible for managing business contracts, processing orders, handling billing, and serving as the single point of contact for all customer care needs. The Customer Relations - Sales Support role is integral to ensuring seamless contract management and responsive support, primarily for our sales teams. This position works closely with the Customer Relations teams to deliver accurate billing, maintain contract records, and facilitate efficient communication across departments, all while upholding the highest standards of service and operational excellence. Responsibilities Manage a high volume of incoming requests via the ticketing system. Maintain contract records in the billing system, including: Entry of new contracts Updates and ongoing maintenance of existing contracts Meter collection and data entry Adding or removing devices and services Processing billing contracts and managing billing changes Ensure contracts comply with company standards and customer agreements. Process billing for all maintenance contracts, reviewing invoices daily for accuracy. Monitor and resolve missing meter; proactively obtain readings from customers when needed. Assist customers with invoice inquiries, providing clear explanations of base charges, overages, and adjustments. Prepare maintenance proposals and manage renewals, billing adjustments, or cancellations as required. Address internal sales requests and concerns with accuracy and efficiency. Deliver timely responses on assigned projects, tasks, and inquiries. Things We Are Looking For High school diploma or equivalent required; Associate's or Bachelor's degree plus Experience with e-automate or similar ERP/order management systems a plus Confidence in Microsoft Office Suite skills (Word, Excel, Outlook) Intermediate Mathematical skills. Strong communication skills (verbal and written) with a professional demeanor Strong listening skills Ability to manage competing priorities and meet deadlines in a high-volume environment Strong problem-solving and conflict-resolution skills High attention to detail and accuracy Team-oriented mindset with the ability to also work independently Adaptability to changing processes and procedures Ability to perform in a fast-paced environment Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex watch), and 20- ($20,000 check) year mark(s) Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $50,000-$55,000. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and mid market. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture. Position OverviewWe are seeking a motivated and results-driven Senior Sales Development Representative to join our sales team. The ideal candidate will be passionate about uncovering new business opportunities, building relationships with potential clients, and generating qualified leads for our Account Executives. This role is focused on identifying prospects, initiating meaningful conversations, and positioning Impact's solutions-including cybersecurity, IT, marketing and digital transformation-to address client challenges. A successful candidate will have strong communication skills, a consultative approach, and a desire to thrive in a fast-paced, innovative environment. Responsibilities Drive Lead Conversion: Navigate qualified leads through the sales pipeline, seamlessly connecting them with your dedicated Account Executive and orchestrating introductory meetings. Engage Decision Makers: Strategically target and secure meetings with VP- and C-level executives. For meetings secured with Director-level or below, lead discovery calls with the objective of advancing the conversation to executive-level stakeholders. Proactive Prospecting: Cultivate relationships with new prospects through strategic phone calls, targeted emails, and the utilization of cutting-edge sales sequencing tools. The goal? Introduce Impact's solutions and pinpoint key decision-makers within the target market. Meeting Generation: Achieve monthly targets by setting up 20+ completed and qualified sales meetings each month. Outbound Cold calling: Proactively make 150+ dials a day with use of AI dialing platform. Needs Analysis & Business Acumen: Ability to understand and articulate executive-level business goals and challenges Relationship Management: Develop and maintain strong relationships by executing timely, relevant, and consistent follow-up communications that move opportunities forward. CRM Management: Maintain clean, accurate, and up-to-date records in the CRM system by logging all activity and scheduling timely follow-ups Things We Are Looking For The ideal candidate is a proactive self-starter with exceptional verbal and written communication skills. They bring high energy, a positive attitude, and thrive in competitive environments. Adaptable and resourceful, they excel in dynamic settings and effectively utilize available resources. Dependable and reliable, they demonstrate a strong commitment to their work. Additionally, they are tech-savvy, embracing technological innovation and quickly adapting to new tools and systems. Experience crafting messaging for C-suite and VP-level decision makers. Ability to leverage intent data from sales intelligence platforms for targeted outreach. Have a general understanding of business challenges across different industries. Skilled in identifying prospects through different stages of a buying journey and shaping talk tracks around current state, including the competency in leveraging intent signals for personalized omnichannel multi-threaded outreach. Experience with parallel dialers like Orum or intent platforms like 6Sense, or sales orchestration platforms like SalesLoft. And then lastly, looking for strategic thinkers over relationship builders, and the ability to speak to business outcomes over technical features. Qualifications: 3+ years of experience in sales, lead generation, or a related role, preferably in the technology sector. Prior experience with outbound cold calling over the phone Preferred background in roles such as Sales Development Representative (SDR), Business Development Representative (BDR), Inside Sales Representative, Outbound Sales Specialist or similar Strong understanding of IT, cybersecurity, digital transformation, and related technology solutions, or a willingness to learn quickly. Exceptional verbal and written communication skills, with the ability to engage prospects and articulate value propositions effectively. Proficiency with sales tools and technologies, such as CRM software (e.g., Salesforce, Microsoft Dynamics) and sales enablement platforms (e.g., SalesLoft, 6sense, Outreach). Self-motivated with a results-driven mindset, capable of working in a fast-paced environment and meeting or exceeding lead generation targets. Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits We Offer: Expected salary range of $55,000- 70,000 plus un-capped commission eligibility 20 days of PTO, plus 12+ paid holidays 7 paid sick days Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) discretionary match & retirement plans Continued education reimbursement On-going training & development opportunities Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: NinjaTrader is seeking an Associate Technical Account Manager (TAM) to lead strategic relationships with our most important B2B customers. You will act as the trusted advisor and single point of contact, managing complex technical and commercial interactions across the customer lifecycle-from onboarding through scale and support. This role is designed for a hybrid technical expert and relationship builder, someone who is equally comfortable advising senior technical stakeholders, translating feedback for engineering teams, and tracking performance metrics to deliver tangible business outcomes. Internally, you are the voice of the customer. Externally, you provide assurance and insight-connecting the dots across technical issues, product opportunities, and customer goals. In this role you will: Act as the primary post-sale technical contact for a portfolio of strategic enterprise accounts Guide customers through onboarding, integration, adoption, and ongoing success with NinjaTrader's APIs, platform, and services Drive joint planning, conduct executive business reviews, and provide clear metrics to demonstrate value and progress Ensure Tier 1 Customer Success metrics and CSAT goals are met or exceeded Lead discovery, solution design, and implementation guidance for APIs, market data integrations, webhooks, and cloud-native services Own the resolution of complex technical issues-diagnosing root causes, coordinating cross-functional responses, and keeping customers informed Maintain technical expertise in cloud architecture, data streaming, and middleware solutions to offer credible, actionable guidance Translate customer goals and feedback into prioritized requirements and insights for Product, Engineering, API and Customer Support Influence roadmap development by aggregating feedback from top-tier customers and sharing trends with product leadership Serve as a partner to Sales and Product teams in pre-sales expansions, SoW development, and onboarding transitions Employ Agile methods and tools to coordinate implementation, integration, and support projects across internal teams Track key health indicators and proactively flag risks, bottlenecks, or delays Facilitate blameless retrospectives and process improvements to continuously improve delivery What you'll need: 2+ years in a technical customer-facing role (e.g., Technical Account Manager, Solutions Engineer, Technical Relationship Manager, Technical Program Manager, API and/or Solutions Engineer) in a SaaS, fintech, or market data context Proven track record managing complex B2B relationships and delivering successful outcomes across technical and business stakeholders Deep familiarity with RESTful APIs, OAuth, JSON, WebSockets, and cloud platforms (e.g., GCP, AWS, Azure) Ability to diagnose, prioritize, and resolve multi-layered technical issues collaboratively Excellent written and verbal communication skills tailored to both technical and non-technical audiences Strong organizational skills with experience juggling multiple projects in an Agile, fast-paced environment Bonus points for: Background in trading platforms, market data systems, or financial regulatory compliance (e.g., SOC 2, PCI-DSS) Experience contributing to or managing product lifecycle milestones in collaboration with engineering teams Comfort with scripting (Python, JavaScript) for debugging, POCs, or light automation Compensation: The salary range for this role will be $110,000.00 - $125,000.00 USD. In addition, this position will also receive an annual target bonus of 8%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays. Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.