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NinjaTrader jobs in Chicago, IL - 26 jobs

  • Sr. Director of Risk

    Ninjatrader 3.5company rating

    Ninjatrader job in Chicago, IL

    Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: NinjaTrader is seeking an experienced Sr. Director of Risk to lead the firm's risk management program and ensure effective governance across all business and operational functions. This role is responsible for developing and maintaining a comprehensive Risk Management Program in alignment with CFTC Regulation 1.11, NFA requirements, and exchange risk standards. The successful candidate will identify, measure, monitor, and mitigate key risks across the firm while ensuring strong risk governance and regulatory compliance. The Sr. Director of Risk will report to our Chief Compliance Officer and will partner closely with Compliance, Technology, Operations, and Product teams to maintain a resilient and proactive risk framework that supports sound decision-making and sustainable growth. In this role you will: Develop, implement, and oversee NinjaTrader's Risk Management Program (RMP) in compliance with CFTC, NFA, and exchange requirements, covering market, credit, liquidity, capital, operational, legal, and technology risks Establish and maintain risk policies, procedures, limits, and escalation protocols to ensure effective governance and oversight Maintain and report on key risk indicators (KRIs) and risk appetite metrics; use insights to inform program priorities Monitor daily risk exposures, including margin adequacy, concentration, liquidity, and counterparty credit, and escalate breaches or emerging risks promptly Conduct stress testing, back-testing, and scenario analysis to evaluate resilience to market volatility, liquidity stress, and client concentration risks Lead or support risk reporting and governance, providing timely updates to senior management, the CCO, and regulators Conduct and document compliance risk assessments to evaluate risk exposure and identify areas for enhanced monitoring, testing, or training Collaborate with Compliance, Operations, Treasury, and Technology to align risk monitoring with supervisory, financial, and operational controls Engage with CFTC, NFA, DCOs, and exchanges on risk-related matters; assist in regulatory filings, attestations, and audits in coordination with Compliance and Legal Drive automation and system enhancements for risk analytics, dashboards, and real-time exposure monitoring Partner with Finance and Treasury on capital and liquidity risk management; ensure alignment between the Risk and Compliance programs Contribute to a risk-aware culture by promoting transparency, accountability, and proactive risk management across the organization What you'll need: Bachelor's degree in Finance, Economics, Risk Management, Engineering, or a related field 10+ years of risk management and clearing operations experience in financial services, preferably within an FCM, derivatives broker, or clearing firm Strong knowledge of CFTC and NFA regulations, including CFTC Regulation 1.11 and risk management standards in futures and derivatives markets Proven experience implementing or overseeing risk frameworks, limits, margin methodologies (SPAN, VaR, stress testing), and escalation procedures Demonstrated ability to lead risk governance, regulatory interactions, and cross-functional collaboration Excellent analytical, quantitative, and communication skills; able to explain complex risk concepts to executives and regulators Effective interpersonal and stakeholder management skills, fostering cooperation across technical and business teams Bonus points for: Advanced degree (MBA, MS Risk, or Financial Engineering) or certification such as FRM or CFA Knowledge of capital adequacy, liquidity management, and DCO risk frameworks Familiarity with cyber, operational, and third-party risk management Compensation: The salary range for this role will be $200,000 - $225,000 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
    $200k-225k yearly Auto-Apply 42d ago
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  • Staff UX Product Designer

    Ninjatrader 3.5company rating

    Ninjatrader job in Chicago, IL

    Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: NinjaTrader's growing Design organization is seeking an experienced, highly skilled, and creative Staff UX Product Designer to play a pivotal role in shaping the future of trader engagement. You will support a new vertical within our organization focused on Trader Engagement, with objectives that include: Helping our growing base of new customers learn to trade futures Engaging existing active traders with compelling multimedia content, contests, and social initiatives Building a hub where content creators can leverage our platform to create and share Indirectly driving acquisition by creating viral buzz around our enhanced trader experience Your passion for simplicity and innovation will help deliver best-in-class user experiences, and you will drive both the design and execution needed to stay ahead of the competition. In this role you will: Lead and drive design for the Trader Engagement vertical, focusing on enhancing both new and existing customer experiences through educational tools, multimedia content, and social interactions Build an intuitive hub for content creators, enabling them to create and share through our platform, fostering a community that thrives on engagement Own the end-to-end design process for product areas related to trader engagement, ensuring customer-centric solutions that resonate with both new and seasoned users Collaborate closely with Product Management and Engineering teams to drive innovative design solutions that meet both user and business needs Establish and maintain a high standard of design craft across the ecosystem, ensuring excellence in visual design, interaction design, and usability Drive product-led growth through design, by delivering impactful and intuitive product experiences that promote user adoption, engagement, and satisfaction Contribute to the continuous improvement of the Design System, refining and evolving it to scale with the platform's growth Act as a mentor and leader to other designers, fostering a culture of collaboration, innovation, and design excellence across the team Participate in and lead design critiques, product discussions, and pair-designing sessions to collaboratively shape the design direction Communicate complex design concepts clearly and effectively to both internal and external stakeholders, including senior leadership What you'll need: 7+ years of experience in product design, including significant experience working on cross-functional teams A proven track record of delivering outstanding design solutions for complex products with a customer-centric mindset Strong portfolio showcasing expertise in interaction design, visual design, and information architecture, with experience in user research, journey mapping, and persona development Deep understanding of modern design tools and processes, including experience with Figma and other design & research tools Experience working with and contributing to Design Systems in a collaborative environment Exceptional communication and storytelling skills, with the ability to present and advocate for design decisions across the organization Strong problem-solving abilities, able to balance user needs, business objectives, and technical constraints to deliver impactful design solutions Ability to thrive in a fast-paced, outcome-driven environment, with a passion for advancing design craft and pushing the envelope of innovation Bonus points for: Experience in futures trading, financial markets, or investment platforms is a huge plus Compensation: The salary range for this role will be $150,000.00 - $190,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
    $150k-190k yearly Auto-Apply 21d ago
  • Chief Brand Strategy & Governance Architect

    Impact Networking, LLC 4.0company rating

    Chicago, IL job

    A leading managed services provider is looking for a Vice President of Brand Strategy & Governance based in Chicago. The role involves owning brand strategy, overseeing creative direction, and ensuring brand consistency across all business units. The ideal candidate has over 12 years of brand leadership experience, particularly in technology or professional services, and has a strong portfolio demonstrating success in multi-channel brand campaigns. This position offers competitive salary and benefits, supporting employee growth and innovation. #J-18808-Ljbffr
    $124k-173k yearly est. 1d ago
  • Vice President, Brand Strategy & Governance

    Impact Networking, LLC 4.0company rating

    Chicago, IL job

    Impact is a leading national managed services provider, specializing in IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise‑level resources to the SMB and midmarket. We are committed to customer‑centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Impact Networking is entering a pivotal chapter: evolving our brand, modernizing our market positioning, and aligning every touchpoint to a unified customer‑centric experience. The Vice President of Brand Strategy & Governance will serve as the strategic architect and steward of Impact's brand - defining, governing, and advancing the brand identity across all business units, channels, and experiences. This executive leader owns the brand strategy and all mechanisms that ensure consistent execution - including design, creative direction, messaging, tone/voice, content standards, and media activation. They bring deep creative and brand expertise, functioning as the central creative North Star for the enterprise. They lead the Design, Content, and Media teams to build a high‑performing, highly aligned brand engine that drives awareness, preference, trust, and measurable business outcomes. This role is critical to the success of the company's 2026 brand evolution, market expansion, and long‑term brand equity strategy. Responsibilities Own the enterprise brand strategy, positioning, architecture, and identity across all Impact business units. Translate the brand vision into scalable frameworks that inform messaging, creative direction, and go‑to‑market execution. Establish the brand architecture for sub‑brands, solutions, verticals, and offerings (including Impact Security / DOT Security decisions). Partner with the CMO and ELT to guide ongoing brand evolution or transformation efforts, including naming, visual identity, and brand narrative. Function as the chief creative authority ensuring consistency of brand tone, voice, visual identity, and experience across all external and internal communications. Create and enforce brand standards, toolkits, governance models, and QA/approval workflows for marketing and cross‑functional teams. Oversee the development of visual identity systems, brand guidelines, creative templates, and messaging playbooks. Act as the escalation point and final approver for high‑visibility creative and brand assets. Ensure all creative produced ties back to the company's North Star and brand promise. Lead and develop the Design, Content, and Media teams, ensuring excellence in creativity, storytelling, execution, and alignment. Build a collaborative operating rhythm across Marketing, Sales, Client Strategy, People, and Product/Service teams to ensure brand consistency and impact. Mentor directors and managers, fostering a culture of innovation, accountability, and cross‑functional partnership. Manage agency/vendor relationships (creative, brand, media, research) with clear scopes, performance metrics, and ROI expectations. Oversee enterprise content strategy including storytelling, editorial voice, messaging frameworks, and audience‑based narratives. Ensure content aligns to the buyer journey and supports demand generation, ABM, PR/communications, and customer enablement. Develop a unified brand story and core messaging foundation for all offerings, verticals, and lifecycle stages. Collaborate with Director of Demand to ensure paid media, social media, broadcast, and digital advertising programs are consistent on brand expression and maximum ROI. Partner closely with Demand and Digital teams to ensure media efforts reinforce brand strategy and build top‑of‑funnel awareness. Develop brand performance dashboards including brand equity, preference, share of voice, NPS, and awareness metrics. Leverage customer insights, market research, competitor analysis, and brand health data to guide ongoing brand optimization. Influence end‑to‑end customer experience to ensure every touchpoint-digital, sales, service, internal-aligns to brand promise. Things We Are Looking For Required Experience 12+ years of brand leadership experience, preferably within B2B services, technology, SaaS, or professional services. Demonstrated success leading brand strategy, identity systems, creative teams, and multi‑channel brand campaigns. Deep expertise in creative direction and design leadership (agency or in‑house). Proven experience managing and elevating enterprise brand governance models. Track record of leading cross‑functional brand transformations, rebrands, or architecture consolidations. Strong portfolio demonstrating creative and strategic leadership. Skills & Capabilities Visionary brand strategist with ability to translate complexity into clarity. Expert understanding of modern brand systems, integrated marketing, and the interplay between brand, design, content, and media. Executive presence with strong influencing skills-able to guide Executive Leadership Team‑level decisions. Exceptional communication and storytelling abilities. Analytical mindset with ability to measure brand impact and tie creative efforts to business outcomes. Strong cross‑functional leadership and change management abilities. Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5‑ (Tiffany & Co. Gift Card), 10‑ (Rolex), and 20‑ ($20,000 check) year marks On‑going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $160,000‑$180,000 plus bonus plan eligibility, if applicable. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #J-18808-Ljbffr
    $160k-180k yearly 1d ago
  • Outbound SMB Sales Specialist- General Application

    Mindbody 4.6company rating

    Chicago, IL job

    About the right team member As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers. The Role You'll Play Drive sales volume via high-volume outbound cold calls, lead generation, and closing sales with our single-location customers Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellness, and beauty businesses Act as a trusted guide for prospective clients, helping them find the best-fit solutions for their unique needs and goals Build authentic relationships that drive net new pipeline growth Stay organized and ahead of the curve by tracking all interactions and opportunities in Salesforce, Salesloft, Gong, and other sales tools with precision Consistently hit and exceed monthly and quarterly goals, fueling your personal success and the company's momentum Stay sharp on product updates, competitive insights, and industry trends to always bring the best advice to the table Experience You Bring 1-3 years of sales experience in a SaaS environment strongly preferred, with a proven record of closing deals and exceeding targets Eagerness and confidence to connect through cold calls and thoughtful outreach, always ready to start meaningful conversations Strong negotiation skills and a natural ability to navigate objections with empathy and ease Tech-savvy mindset, with an eagerness to grow in a wellness environment Enthusiasm for the health, wellness, or beauty industries, whether professionally or personally Exceptional verbal and written communication skills, with the ability to present ideas clearly to diverse audiences Strong organizational skills and attention to detail, thriving in fast-paced, dynamic environments Proficiency with Microsoft Office Suite and experience managing CRM systems like Salesforce Pay transparency At Mindbody, we believe great work deserves great rewards. We offer competitive pay designed to attract, inspire, and retain top talent, built around fairness, transparency, and your individual impact. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary for this position ranges from $50,000 for inbound to $60,000 for our outbound sales positions. This position also includes uncapped commission, with a typical annual target of $35,000. Total compensation will also include benefits, perks, and additional performance-driven incentives. Please note: this is our general application for this sales position. We recruit SMB Sales year-round, as business needs arise. We will reach out as best we can as hiring needs arise!
    $35k-60k yearly Auto-Apply 60d+ ago
  • Executive Marketing Consultant (Pre-Sales)

    Impact Networking 4.0company rating

    Lake Forest, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. About Impact's Managed Marketing Division: Impact's Managed Marketing Services act as a full-service agency for clients, providing access to top-tier creatives, strategists, and analysts. As clients' strategic needs evolve, Impact offers a comprehensive suite of solutions designed to support long-term growth and innovation.Solutions include: Strategic Marketing Consulting Website Design & Development Automation & Digital Branding SEO & Content Marketing Market Research & Analysis Paid Media, App Design & Business Consulting The Team Behind Your Brand's Success: Impact Managed Marketing Overview The Executive Marketing Consultant will serve as the marketing strategy leader and subject matter expert, guiding Impact's sales teams and high-profile clients in leveraging Impact's Managed Marketing Services. This role involves engaging C-level executives, conducting strategic marketing assessments, and shaping impactful marketing transformations tailored to clients' core business challenges and objectives. You'll leverage cutting-edge AI tools and our proprietary Thought Architecture™ framework to accelerate research, synthesis, and strategy development, allowing you to focus your expertise on creative problem-solving and compelling storytelling that wins partnerships. Responsibilities Lead Strategic Market Development: Drive territory growth and market expansion by identifying new opportunities, developing high-level account plans, and managing pipeline origination. Engage Executive Leadership: Build and maintain relationships with C-level executives, positioning Impact as a strategic partner for marketing transformation. Strategic Consulting: Conduct comprehensive business transformation assessments (BTAs), providing high-impact marketing recommendations that align with clients' overarching business strategies. High-Level Sales Engagement: Articulate Impact's integrated marketing systems and solutions, translating complex marketing strategies into clear business value propositions for executive decision-makers. Develop & Present Proposals: Craft compelling, customized proposals, executive presentations, and briefs to influence decision-making and secure new business partnerships. Lead Cross-Functional Collaboration: Partner with Impact's marketing teams to ensure seamless handoff and execution of projects post-sale. Drive Thought Leadership: Act as a marketing thought leader, staying abreast of industry trends and communicating innovative solutions to prospects and clients. Own Sales Strategy & Outcomes: Develop and maintain a robust sales pipeline, manage quota attainment, and drive revenue growth within both new and existing accounts. Leverage AI Tools for Strategic Enablement: Utilize advanced AI platforms (such as large language models, e.g., ChatGPT, Claude, Gemini) to accelerate market research, competitive analysis, and strategic intelligence gathering at the executive level. Guide clients and internal teams in adopting AI-driven insights to inform high-level marketing strategies and business transformation initiatives. What we are looking for 10+ years of strategic marketing and business development experience preferred Bachelor's or Master's degree in Marketing, Business, or a related field preferred Proven track record of influencing C-suite decision-making and delivering measurable business results Demonstrated success in driving high-value marketing initiatives and securing complex deals Strong leadership, presentation, and negotiation skills, with the ability to build trusted relationships with executives Deep expertise in marketing strategy, digital solutions, and sales enablement Experience utilizing AI tools (ChatGPT, Claude, Gemini, etc.) for executive-level research, analysis, and strategic consulting Demonstrated ability to synthesize large volumes of data from multiple sources into actionable strategic intelligence using AI platforms Inquisitive, persistent, and courageous with the ability to challenge assumptions and viewpoints respectfully, especially in the context of emerging technology and AI adoption Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $120,000-$150,000 plus commission/bonus plan eligibility, if applicable. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $120k-150k yearly Auto-Apply 60d+ ago
  • Technical Account Manager

    Impact Networking 4.0company rating

    Chicago, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview The Technical Account Manager (TAM) is a trusted technical resource and relationship manager, responsible for managing relationships and delivering exceptional service to SMB-level clients. This role serves as the primary technical liaison, aligning IT services and solutions with the client's operational goals while ensuring the stability, security, and performance of their systems. Leveraging technical and organizational knowledge, the TAM oversees lifecycle management, supports technical projects, and facilitates seamless transitions to steady-state support. As a reliable partner, the TAM proactively identifies risks, recommends practical technical improvements, and ensures the implementation of solutions tailored to the customer's needs. They collaborate closely with internal teams and client stakeholders to resolve high-priority challenges, optimize IT environments and drive continuous improvement. This role requires strong communication skills, a customer-focused mindset, and the ability to build lasting relationships, positioning Impact as a long-term partner in achieving business success. Watch the video below to learn more about our Managed IT division! 💻 How Impact's MIT and Cloud Solutions Help Businesses Responsibilities Serve as the primary technical point of contact for assigned clients, providing guidance, proactive support, and technical recommendations to ensure the success of their IT environments. Own and oversee the client's technical environment, including supported infrastructure, Impact-provided software, and security solutions, ensuring stability, performance, and alignment with operational goals. Act as an escalation resource, guiding the resolution of technical issues and leading root cause analyses and post-incident reviews, with actionable recommendations for improvement. Oversee technical deployments, ensuring deliverables meet agreed objectives, quality standards, and seamless transitions to steady-state support. Manage the lifecycle of client IT assets, including procurement, upgrades, and decommissioning, while monitoring warranties, licenses, and agreements for timely renewals. Collaborate with internal teams and stakeholders to ensure knowledge transfer, documentation, and alignment with business goals through tailored IT roadmaps. Proactively assess and monitor the client's IT environment for potential risks, such as aging hardware, unsupported software, or capacity constraints, and recommend solutions to mitigate them. Build and maintain trust-based client relationships, acting as a liaison to align technical solutions with business objectives and ensure seamless communication during projects and incidents. Participate in regular business reviews to share performance metrics, lifecycle plans, and opportunities for improvement or growth. Partner with internal teams (Sales, PMO, vCIOs, Engineers) to identify, create, validate, and/or present upselling and cross-selling opportunities, positioning Impact as a trusted advisor for long-term success. Stay updated on emerging technologies, industry trends, and best practices, sharing insights to help clients optimize IT investments and improve operational efficiency. Contribute to internal knowledge-sharing efforts by creating documentation and supporting team understanding of client environments and technical strategies. Things We Are Looking For 7+ years of experience in technical engineering, with MSP experience strongly preferred Demonstrated ability to oversee the complete lifecycle of managed IT solutions, including deployment, monitoring, maintenance, and continuous improvement in alignment with SLAs and client expectations Strong knowledge in 2 or more of the following areas: Server Operating Systems (Windows, Linux) Directory Services (Microsoft Active Directory, Entra) Networking (routers, switches, TCP/IP, DNS, DHCP, VPN, NAT, OSI Layers) Microsoft 365 (Exchange Online, SharePoint, administration, licensing, Teams, Purview) Virtualization Technologies (VMware and Microsoft Hyper-V) Cybersecurity (EDR/MDR, Zero Trust, firewalls, email security, compliance) Endpoint Management (MDM, Intune, SCCM) Storage Solutions: (SAN, NAS, Shared storage, ISCSI, Fiber Channel.) Cloud Platforms and Services (Microsoft Azure) Database Administration (Microsoft SQL, MySQL, Oracle) Backup and Disaster Recovery (Datto, Veeam) Preferred knowledge in the following areas: MSP Tools and Platforms (N-Able, IT Glue, Halo) Security Solutions (KnowBe4, Cisco Umbrella, SentinelOne, Huntress, Proofpoint) Understanding of ITSM frameworks (ITIL, COBIT) Soft Skills Clear communication, translating technical concepts into business terms and risks and actively listening to client needs Trust building and effective collaboration with internal teams Proactive problem-solving, applying critical thinking to address challenges Time management, balancing priorities and meeting deadlines efficiently Education/Certifications Bachelor's degree in computer science or equivalent work experience Certifications Preferred: Microsoft Azure, M365 or Windows, Cisco CCNA, Network+, Security+, VMware VCP, ITIL, Agile, DevOps Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex watch), and 20- ($20,000 check) year mark(s) Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $97,000-$120,000 plus bonus eligibility, if applicable. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $97k-120k yearly Auto-Apply 60d+ ago
  • Care Center Manager

    Gateway Services Inc. 4.6company rating

    Plainfield, IL job

    Care Center Manager - Trusted Journey Pet Memorial Services 📍 Plainfield, IL | M-F 8-5 + some weekends | FT 💲 Pay Range: $70,000-$75,000 (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview The Operations Care Center Manager, reporting into the Regional Manager, is responsible for day-to-day decision-making and team leadership pertaining to all aspects of operations. The Care Center Manager will also oversee the deployment of corporate strategic plans within the site's operations and the effective and efficient operation of processes in support of the organization's targets for productivity, quality, customer service excellence, revenue, Team Member engagement and profitability growth. Duties & Responsibilities Ownership over all day-to-day operations at the Care Center. Ensure that all compliance and environmental initiatives and procedures are implemented and managed appropriately at the Care Center Ensure all activities are performed safely and that the Care Center is maintained in a compliant state. “Think and act like an owner” - demonstrate a strong business acumen when dealing with team members, suppliers, and customers. Demonstrate comfort with P&L Statement and Cost reviews on a monthly basis. Collaborate with corporate Finance Department, Regional Manager, Managing Director and COO on annual budget development. Utilize Key Performance Indicators (KPIs) to set objectives and drive Care Center performance. Analyze daily and weekly demand signals (intake) and manage on-time fulfilment of orders. Coordinate labor requirements against demand (short-term and medium-term). Coordinate tools, operating supplies, packaging materials and products required to fulfill demand. Manage completion of orders from intake to delivery to ensure on-time delivery of orders. Maintain dashboards in PeT (our central order tracking and fulfillment software). Resolve order exceptions as they arise; work with client care, clinics and other departments to drive resolution. Monitor pending deliveries and expedite past-due deliveries. Maintain and optimize routes for pick-up and delivery efficiency. Manage inventory levels of product and supplies and coordinate re-ordering as required. Ensure that all Health and Safety and Human Resource initiatives and procedures are implemented and managed appropriately at the Care Center Work in conjunction with HR to hire, train and manage a team of technicians, ensuring they are engaged and equipped with the skills they need to perform their jobs successfully. Verify timecards to ensure accurate biweekly payroll; manage team member expenses. Coordinate and/or conduct training for all new and existing team members, including New Hire training, PeT specific training. Develop and maintain strong relationships with pet owners, veterinarians, and other stakeholders Monitor inventory levels and ensure that supplies and equipment are in good working order Ensure that the facility is ‘Tour-Ready' by always keeping the location clean and well-maintained, and that safety measures are in place to protect team members and visitors. Ensure equipment preventative maintenance schedules are adhered to. Participate in routine audits and continuous improvement activities. Ensure that all Operational Excellence initiatives and procedures are implemented and managed appropriately at the Care Center Model and reinforce Gateway's operational standards by deploying policies, standards, and procedures. Audit the Care Center to identify and close gaps versus Gateway's standards. Be able to perform all operations and customer service duties including, but not limited to loading and unloading crematoriums, processing cremains, packaging, quality control and servicing a route as a driver/customer service representative. Manage all local customer relations and interactions (intake, viewing and visitations, emergency pick-ups etc.). Confidently address any, and all, client concerns (with or without support from other functional areas). Engage with Sales team on local clinic retention and adoption initiatives or other clinic-facing sales activities. Perform other duties as required. Education, Training & Qualifications High School diploma or equivalent. Post-secondary degree or diploma attainment is preferred. Three to five years previous supervisory experience in an industrial or service environment with proven leadership abilities. Certified in Pet Cremation (CPCOP) Skills & Abilities Demonstrated leadership skills, with a strong focus on operations and business processes. Excellent people management skills, with a track record of motivating and empowering team members Demonstration of working independently with minimal supervision, meeting scheduled timelines and budgets. Excellent communication and interpersonal skills, with the ability to build lasting relationships with clients and other stakeholders. Strong organizational and planning skills, with the ability to prioritize tasks and manage conflicting demands. Attention to detail and accuracy, with a focus on maintaining high standards of quality and safety. Demonstrated ability to identify key issues and propose practical solutions. High level of integrity and worth ethic. Strong attention to detail. Working Conditions Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion. Occasionally lifting/moving 100+ lbs. Regular exposure to high noise environments. Regular exposure to high heat environments. Overtime and weekend work may be available during busier times. Regular handling of deceased pets. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range:$70,000-$75,000 Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
    $70k-75k yearly Auto-Apply 15d ago
  • E-Learning Developer

    Impact Networking 4.0company rating

    Chicago, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 23 US locations. Recognized for rapid growth and innovation, Impact has seen a 24% annual growth rate, and championed a vibrant, employee-focused culture. Overview As an eLearning Developer, you will lead the creation of high-quality, interactive digital learning assets that drive business performance and elevate the learner experience. This role blends advanced instructional design with graphic artistry and learning technology to deliver engaging, on-brand, and results-driven content. In this role, you'll transform instructional blueprints and learning architecture into dynamic, polished digital learning assets. Working closely with curriculum specialists and subject matter experts, you'll use your creative and technical skills to develop engaging eLearning modules, microlearning content, video, and digital media that enhance the learner experience and support business performance. This is a hands-on, high-impact role ideal for a seasoned eLearning professional who can balance creativity and strategy with attention to detail and technical execution. Responsibilities Instructional Design & Collaboration Partner with instructional designers, subject matter experts (SMEs), and stakeholders to translate learning objectives into engaging digital experiences. Propose instructional strategies such as scenario-based learning, gamification, microlearning, and simulations tailored to audience and business needs. Advanced eLearning Development Develop high-quality, interactive, and accessible eLearning content including complex branching scenarios, simulations, animations, and assessments aligned with business and performance objectives. Apply best practices in visual communication, UX/UI design, cognitive load theory, and accessibility to ensure content is intuitive, inclusive, and impactful. Maintain consistency in design standards, branding, and learning outcomes across all digital materials. Ensure all learning experiences are visually compelling and instructionally sound. Visual & Media Design Design and implement custom graphics, animations, and UI elements to enhance the learner experience. Edit and incorporate audio/video content including voiceovers, screen recordings, and explainer videos. Technical Execution & Tools Expertise Leverage tools such as Articulate Storyline, Rise, Adobe Creative Suite, and Camtasia to build and publish engaging digital learning experiences. Use SCORM/xAPI standards to ensure compatibility with the LMS (Docebo experience preferred). Apply basic HTML/CSS/JavaScript to enhance interactivity and functionality when needed. Quality Assurance & Continuous Improvement Conduct thorough quality checks, test courses in staging environments, and troubleshoot design, playback, or accessibility issues. Contribute to the continuous improvement of templates, design systems, and development workflows within the learning team. Recommend new tools, methods, and formats to elevate the digital learning ecosystem. Things We Are Looking For 4+ years of experience developing eLearning content or digital training materials Proficiency in eLearning authoring tools (Articulate Storyline, Rise, etc.) Strong design skills using Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) Working knowledge of SCORM/xAPI and experience publishing content to an LMS Basic understanding of HTML/CSS/JavaScript for enhanced content functionality Ability to manage multiple projects and priorities with strong attention to detail Excellent communication and collaboration skills in cross-functional environments Degree in Digital Media, Educational Technology, Graphic Design, Instructional Media, or related field Experience working in Docebo LMS or similar enterprise learning platforms, a plus Familiarity with WCAG 2.1 accessibility standards in digital design, a plus Prior experience building learning content based on instructional blueprints or storyboards created by others, a plus Candidates must submit a portfolio to be considered for the role and should expect to deliver a portfolio review as part of the interview process. It is suggested that you have a link to your portfolio on your resume. Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Employee First: We are built by our people, for our people, and that will never change. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits We Offer: Expected salary range of $90,000 - $110,000 20 days of PTO, plus 12+ paid holidays Flexible Sick Day Policy Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) discretionary match & retirement plans Continued education reimbursement On-going training & development opportunities Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $90k-110k yearly Auto-Apply 60d+ ago
  • Account Executive (IT & Cybersecurity)

    Impact Networking 4.0company rating

    Lake Forest, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately held and locally owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture. Job Description We are seeking an experienced and dynamic Account Executive to join our salesforce. The ideal candidate will have a proven track record in consultative, high-value technology sales, with expertise in driving complex sales cycles, building consensus amongst C-suite executives, and educating for maximum resonance. This role is focused on driving revenue growth by identifying, pursuing, and closing new business. A successful candidate will be skilled at delivering value-driven solutions, aligning with client goals, and excelling in a consultative sales environment. An Account Executive will: Drive New Business Opportunities: Utilizing the Challenger sales methodology, you will strategically target ideal customer profiles (ICPs) within your designated territory. Your primary objective will be to identify and capitalize on new business opportunities, emphasizing our comprehensive suite of IT, cybersecurity, marketing, and digital transformation solutions. Solve Business Problems: Conduct ongoing, exhaustive discovery, multi-stakeholder alignment, and executive briefings to properly identify and address organizational needs' in IT, Cybersecurity, Digital Transformation, and Marketing. Drive Innovation: Bring precision to a client's decision-making process by presenting and evaluating solution options and aligning decision makers. Become a Trusted Business Advisor: Exhibit through storytelling and our Business Transformation Assessment how addressing business challenges, providing solutions for these challenges and future proofing an organization is possible through a long-term partnership. This includes but is not limited to the delivery of executive-level presentation and demonstrations and construction of a long-term Digital Transformation business roadmap. Responsibilities Business Development: Proactively prospect and secure new accounts, leveraging support from a dedicated SDR alongside your own strategic outreach. Utilize your deep expertise in IT, cybersecurity, digital transformation, AI, and marketing solutions to drive meaningful client engagements and close high-value deals. Consultative Selling: Understand clients' business objectives and challenges, effectively articulate alternative perspective to traditional customer thinking and challenge the status quo Solution Selling: Collaborate with technical and support teams to develop customized solutions tailored to clients' specific requirements. Pipeline Management: Manage the sales pipeline from lead generation to closure, ensuring accurate forecasting and timely follow-up. Thought Leadership & Market Intelligence: Stay informed about the latest trends, innovations, and best practices in IT, cybersecurity, marketing, AI, and digital transformation. Serve as a subject matter expert and thought leader within the organization, providing insights and guidance on critical business needs and industry trends. Team Collaboration: Work closely with internal teams, including sales engineers, consultants, and support staff, to deliver exceptional service and support to clients. Sales Technology Stack: Utilizing our tech stack to build targeted and well thought out cadences and outreach strategies to fuel pipelines. These technologies include but are not limited to Microsoft Dynamics (CRM), SalesLoft, 6Sense, etc.. Things We Are Looking For The ideal candidate will have a proven ability to navigate complex deal cycles, and a passion for understanding and solving client challenges. They will excel at two-way communication skills, ability to identify economic drivers, comfort with pressuring customers in a non-aggressive way, and capability to build consensus among multiple stakeholders in a buying group. Ideally, a strong understanding of IT, cybersecurity, digital transformation, AI, marketing, and related solutions is essential, paired with the ability to align these offerings with client needs in a strategic, value-driven manner. Qualifications 7+ years of sales experience in areas of IT, cybersecurity, digital transformation, marketing, business consulting or another related field Prior experience as an Account Executive, Enterprise Account Executive, Business Consultant or similar role focused on new business Demonstrated success navigating multi-stakeholder environments and long sales cycles (6+ months). Strong experience engaging with and influencing senior executives (CIO, CMO, COO, CFO, etc.). Strong proficiency in sales tools (e.g., Microsoft Dynamics, SalesLoft, 6sense or similar tools). Bachelor's degree required; MBA or advanced degree preferred. Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits We Offer: 20 days of PTO, plus 12+ paid holidays 7 paid sick days Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) discretionary match & retirement plans Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $120,000.00-$280,000.00 plus the potential to participate in bonus plans and uncapped commissions. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $46k-70k yearly est. Auto-Apply 60d+ ago
  • Senior Modern Workplace Engineer

    Impact Networking 4.0company rating

    Lake Forest, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview The Senior Modern Workplace Engineer serves as a pivotal cross-functional technical leader at the nexus of digital workplace transformation and secure mobile enablement, responsible for empowering seamless collaboration, productivity, and mobility by leveraging Microsoft 365 productivity workloads, unified endpoint management, and enterprise mobility solutions. This role architects and operationalizes secure, scalable solutions that enable employees and clients to work effectively from any device, in any location, at any time, fully aligned with the organization's zero-trust and modern workplace strategy. By integrating modern endpoint management with advanced Microsoft 365 engineering, the engineer ensures digital workflows are optimized, endpoints are secured, and users remain consistently connected to critical applications and data across all platforms. The role requires deep technical acumen, a proactive consulting mindset, and an unwavering focus on user experience, serving as both a subject matter expert and a strategic enabler for enterprise-wide digital transformation. Responsibilities Modern Workplace Enablement Engineer, deploy, and optimize Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams (inclusive of Teams Phone & PSTN integration), and other collaboration tools Provide consulting services to clients and internal stakeholders, guiding the digital transformation of business processes using Microsoft's productivity cloud Develop and maintain baseline configurations, deployment procedures, and governance guidelines for Microsoft 365 workloads, ensuring consistency across environments Serve as Tier 4 escalation point for Microsoft 365 platform issues, providing expert-level troubleshooting and root cause analysis Stay current with the Microsoft 365 Roadmap to proactively introduce innovative features, enhancements, and best practices to the organization and clients Unified Endpoint & Mobility Engineering Implement and maintain Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) solutions (e.g., Microsoft Intune, Jamf, or equivalent platforms) to manage mobile devices, desktops, laptops, and IoT endpoints Lead the full lifecycle management of mobile and endpoint devices, including procurement, provisioning, enrollment, configuration, maintenance, patching, and decommissioning Design and enforce security and compliance policies for mobile and endpoint environments, including encryption, Mobile Threat Defense (MTD), conditional access, and app protection policies Support BYOD and COPE (Corporate-Owned, Personally Enabled) strategies, ensuring secure and seamless access to enterprise applications and data across iOS, Android, Windows, Chrome OS, and mac OS Security & Compliance Alignment Implement Zero Trust principles across device and productivity ecosystems, collaborating with cybersecurity teams to support threat detection, vulnerability management, and incident response Maintain adherence to regulatory frameworks such as GDPR, HIPAA, and other compliance mandates through regular audits, security testing, and continuous policy refinement Automation & Operational Excellence Automate device provisioning, enrollment, patch management, and compliance enforcement through scripting (e.g., PowerShell), APIs, and MDM capabilities Monitor endpoint health, performance, and security posture using dashboards, analytics, and reporting tools Contribute to the development of SOPs, engineering standards, and knowledge bases to drive operational efficiency and knowledge sharing Collaboration & Cross-Functional Support Partner with internal IT, Service Desk, Service Delivery, and Technology Operations teams as the escalation owner for advanced technical tickets, ensuring resolution and follow-through on systemic issues Act as a technical lead during client implementations, pilot rollouts, and system upgrades to ensure the successful adoption of modern workplace and mobility solutions Engage with business units and end-users to translate needs into actionable technical solutions, enhancing the digital employee experience Support quoting processes by providing technical scoping details, licensing requirements, and bill of materials to ensure accurate and scalable proposals, working collaboratively with sales, procurement, and vendor management teams Things We Are Looking For 5+ years of experience working with M365 and mobile device platforms Deep knowledge of Microsoft 365 workloads (Teams, SharePoint, Exchange, OneDrive, Teams Phone, Power Platform, etc.) Expertise in Unified Endpoint Management (UEM) and Enterprise Mobility Management (EMM) platforms (e.g., Microsoft Intune, Jamf Pro) Strong understanding of Zero Trust security models, mobile threat defense, and endpoint compliance strategies Advanced PowerShell scripting and automation skills (VBS, commandline/PSExec) Familiarity with identity management, conditional access, and multi-factor authentication Proficient in device platform management across Windows, Chrome OS, mac OS, iOS/iPadOS, and Android ecosystems Strong customer engagement skills with the ability to provide consultative guidance and technical mentorship Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $100,000-$120,000 plus bonus plan eligibility, if applicable. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $100k-120k yearly Auto-Apply 60d+ ago
  • Video Editor

    Impact Networking 4.0company rating

    Vernon Hills, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview: Impact is looking for an experienced editor for our Post-Production team in our Corporate Marketing department. This person must possess both technical and creative skills to be able to effectively bring videos to life in post-production. This role will be responsible for working closely with the media team on video projects for Impact's brand(s) as well as for our clients. As a member of our growing media production team , the editor will play a critical role in the team's success by delivering high-quality video content. Impact Studios Reel Responsibilities: Video Production & Editing Edit a range of content, from social to branded to corporate See edits through from rough cut to delivery Ensure proper color grading, audio mixing, and overall quality control Content Creation for Marketing Campaigns Create videos for social media, email campaigns, website, and paid ads Create promotional videos, service/product videos, event recaps, and customer testimonials Adapt content for different platforms Brand Consistency Maintain visual and tonal consistency across all video assets Follow corporate branding standards and marketing messaging Collaboration Work closely with marketing leadership, media team, designers, copywriters, etc. Coordinate with producer(s) and stakeholders (internal and external) for approvals Assist with video production team on set when needed Color Correction & Grading Adjust color balance, exposure, and tone to achieve the desired visual style. Project Management Manage timelines and deliverables for multiple projects simultaneously Organize and archive video assets for easy retrieval Technical Expertise Proficiency in tools like Adobe Premiere Pro, After Effects, etc. Knowledge of video compression, formats, and publishing standards Stay up-to-date on post-production industry standards as well as emerging technologies to maintain (and improve) best practices Things We Are Looking For: The ideal candidate should have a strong creative and technical acumen, as well as familiarity with a variety of NLE software. They should also have experience cutting both social and corporate content. A desire to grow existing skillsets, as well as an interest in developing new ones, is also important. They should thrive in a setting where teamwork is paramount. Familiarity with Adobe's Creative Cloud suite (particularly Premiere Pro and After Effects) 2+ years editorial experience Education: Associate's or Bachelor's degree in Video Production, Multimedia, Marketing, or related field. Or relevant experience. Ability to multitask and meet deadlines on various projects simultaneously Ability to collaborate cross-functionally with other creative professionals Self-starter with a strong work ethic who can both take direction and work independently Strong organizational, analytical and problem-solving skills Knowledge of motion graphics is a plus Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Employee First: We are built by our people, for our people, and that will never change. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits: Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $65,000-$75,000 dependent on skill level and experience. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $65k-75k yearly Auto-Apply 60d+ ago
  • Network Engineer

    Impact Networking 4.0company rating

    Chicago, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview The TOC Network Engineer will be part of the Impact Networking MIT organization under Service Operations and will provide world-class customer support and technical expertise for Impact Networking customer environments. Customer support will center around network issues following Impact's incident, request, and change management processes. Experience in IT support, effective team participation, as well as a demonstrated ability to understand customer needs, drive business practices, and work collaboratively in a fast-paced, dynamic environment where customer service skills are utilized daily are expected. The ideal candidate will be expected to: analyze Core and LAN/WAN systems to determine existing and available capacity; prepare reports communicating available capacity to stakeholders; design and execute capacity and life-cycle augmentation projects; maintain and update network documentation and diagrams, and prepare business proposals in support of capacity and life-cycle augmentation recommendations in conjunction with a Technical Account Manager if one exists on the customer account; and identify root cause for core level crisis events and provide potential short/long term preventive actions in a timely manner using retroactive, reactive, and proactive means. Watch the video below to learn more about our Managed IT division! 💻 How Impact's MIT and Cloud Solutions Help Businesses Responsibilities Provide world-class customer support and technical expertise for Impact Networking customer environments Manage network incidents through to service restoration, resolution, and closure. Engage customers, additional internal teams, and external vendors as required Handle layer 1-3 incidents, change orders, and service requests with routers, switches, firewalls, load balancers, and DNS Customer and core infrastructure monitoring: Learn alarm management platforms, functions, and terminology Verify validity of alarms and follow troubleshooting procedures as outlined Work with remote locations on verification and resolution of alarms Follow outlined procedures for customer notification, escalation, and technical network interfaces, building familiarity with the client base (customer intimacy) Review network requirements and engineering concerns associated with customer requests such as equipment configuration, and operational impact Perform network configuration changes, root cause analyses, and proactive measures to address chronic and emerging network problems Act as a technical training resource and escalation point for peers and internal teams while maintaining accurate technical documentation and network diagrams Review logs and performance reports to identify potential problems and take proactive measures to mitigate them Maintain technical expertise and required industry certifications and stay current with new and emerging networking technologies Things We Are Looking For Minimum of 3 years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment Solid operational support experience and technical troubleshooting skills Working knowledge of routing protocols including BGP4, OSPF, ISIS and knowledge of the Internet concepts and routing architectures is required Working knowledge of spanning tree and layer two switching concepts is required Demonstrated experience: ITIL and Service Management, preferred Experience with N-Able RMM, preferred Knowledge of HaloPSA Platform, preferred Proficiency with documentation management platforms Must have working knowledge of event and incident management systems including support for Incident, Change, and Request for Information requirements Strong communication skills and customer-service focus Excellent time-management skills Excellent writing and verbal communications skills Ability to communicate and work directly with customers to identify and resolve technical issues Ability to execute sound judgment and take initiative Ability to work under pressure and manage multiple priorities Desirable Education/Certifications Cisco Certified Network Associate (CCNA) or Cisco Meraki Network Associate (CMNA) preferred Microsoft Certified: Azure Network Engineer Associate CompTIA Network+ CompTIA Security+ Working knowledge of load balancing, routers/routing protocols, firewalls, switches, and DNS. Bachelor's degree in business management, Computer Science, or equivalent work experience Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex watch), and 20- ($20,000 check) year mark(s) Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $80,000-$100,000. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $80k-100k yearly Auto-Apply 60d+ ago
  • Sales Development Representative

    Impact Networking 4.0company rating

    Chicago, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and mid market. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture. Position OverviewWe are seeking a motivated and results-driven Sales Development Representative to join our sales team. The ideal candidate will be passionate about uncovering new business opportunities, building relationships with potential clients, and generating qualified leads for our Account Executives. This role is focused on identifying prospects, initiating meaningful conversations, and positioning Impact's solutions-including cybersecurity, IT, marketing and digital transformation-to address client challenges. A successful candidate will have strong communication skills, a consultative approach, and a desire to thrive in a fast-paced, innovative environment. Responsibilities Drive Lead Conversion: Navigate qualified leads through the sales pipeline, seamlessly connecting them with your dedicated Account Executive and orchestrating introductory meetings. Engage Decision Makers: Strategically target and secure meetings with VP- and C-level executives. For meetings secured with Director-level or below, lead discovery calls with the objective of advancing the conversation to executive-level stakeholders. Proactive Prospecting: Cultivate relationships with new prospects through strategic phone calls, targeted emails, and the utilization of cutting-edge sales sequencing tools. The goal? Introduce Impact's solutions and pinpoint key decision-makers within the target market. Meeting Generation: Achieve monthly targets by setting up 20+ completed and qualified sales meetings each month. Outbound Cold calling: Proactively make 150+ dials a day with use of AI dialing platform. Needs Analysis & Business Acumen: Ability to understand and articulate executive-level business goals and challenges Relationship Management: Develop and maintain strong relationships by executing timely, relevant, and consistent follow-up communications that move opportunities forward. CRM Management: Maintain clean, accurate, and up-to-date records in the CRM system by logging all activity and scheduling timely follow-ups Things We Are Looking For The ideal candidate is a proactive self-starter with exceptional verbal and written communication skills. They bring high energy, a positive attitude, and thrive in competitive environments. Adaptable and resourceful, they excel in dynamic settings and effectively utilize available resources. Dependable and reliable, they demonstrate a strong commitment to their work. Additionally, they are tech-savvy, embracing technological innovation and quickly adapting to new tools and systems. Experience crafting messaging for C-suite and VP-level decision makers. Ability to leverage intent data from sales intelligence platforms for targeted outreach. Have a general understanding of business challenges across different industries. Skilled in identifying prospects through different stages of a buying journey and shaping talk tracks around current state, including the competency in leveraging intent signals for personalized omnichannel multi-threaded outreach. Experience with parallel dialers like Orum or intent platforms like 6Sense, or sales orchestration platforms like SalesLoft. And then lastly, looking for strategic thinkers over relationship builders, and the ability to speak to business outcomes over technical features. Qualifications: 3+ years of experience in sales, lead generation, or a related role, preferably in the technology sector. Prior experience with outbound cold calling over the phone Preferred background in roles such as Sales Development Representative (SDR), Business Development Representative (BDR), Inside Sales Representative, Outbound Sales Specialist or similar Strong understanding of IT, cybersecurity, digital transformation, and related technology solutions, or a willingness to learn quickly. Exceptional verbal and written communication skills, with the ability to engage prospects and articulate value propositions effectively. Proficiency with sales tools and technologies, such as CRM software (e.g., Salesforce, Microsoft Dynamics) and sales enablement platforms (e.g., SalesLoft, 6sense, Outreach). Self-motivated with a results-driven mindset, capable of working in a fast-paced environment and meeting or exceeding lead generation targets. Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits We Offer: Expected salary range of $55,000- 70,000 plus un-capped commission eligibility 20 days of PTO, plus 12+ paid holidays 7 paid sick days Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) discretionary match & retirement plans Continued education reimbursement On-going training & development opportunities Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $55k-70k yearly Auto-Apply 60d+ ago
  • Learning Experience Manager

    Impact Networking 4.0company rating

    Lake Forest, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 23 US locations. Recognized for rapid growth and innovation, Impact has seen a 24% annual growth rate, and championed a vibrant, employee-focused culture. Overview The Manager of Learning Experience is a dynamic and strategic business partner who ensures every aspect of ILI's learning portfolio is designed, delivered, and sustained with excellence. This role oversees the full instructional design process-including needs analysis, curriculum design, and the production of training materials-while also owning the delivery and facilitation of high-impact programs that engage, inspire, and drive measurable performance outcomes. Blending high-caliber instructional design with impeccable program ownership, the Manager of Learning Experience leads the creation of best-in-class training assets (eLearning modules, presentations, job aids, facilitator guides, and performance support tools) while also facilitating transformative learning experiences that bring Impact's leadership vision to life. This individual serves as a trusted advisor to business units, surfacing learning needs and embedding L&D into the rhythm of the business, while acting as a premier facilitator and ambassador of the Impact Leadership Institute. Responsibilities Learning Strategy & Solution Design: Lead the full learning lifecycle-from analysis to development-to build organizational capability and deliver impactful learning experiences. Program Implementation & Facilitation: Oversee scheduling, communication, and logistics for learning programs, while also facilitating sessions on leadership, onboarding, communication, and client experience. Course Design & Development: Contribute directly to instructional design tasks including writing content, building interactive modules, and aligning with performance objectives. Team Leadership: Manage and develop direct reports, ensuring clarity, support, and accountability. Project & Resource Management: Lead multiple instructional design projects, balancing timelines, priorities, and quality standards. Program Quality & Evaluation: Maintain alignment to learning objectives and evaluate program impact using Kirkpatrick's four levels of evaluation. Operations & Infrastructure Oversight: Manage LMS administration, reporting, vendor relationships, and tech spend to support scalable delivery. Cross-Team Collaboration: Partner with colleagues across the People Operations to ensure alignment and smooth execution. Creative & Technical Oversight: Guide visual styling of the LMS and other learning platforms. Things We Are Looking For Degree in education, instructional design, training development, or talent management from an accredited university 10 or more years of experience in instructional design, course development, corporate training, or post-secondary education 3-5 years of direct experience in a management role with direct reports A strong portfolio of work demonstrating course development capabilities Knowledge of instructional design workflows (such as ADDIE), instructional theories, strategies, and methods Strong knowledge of e-learning authoring tools (such as Articulate 360 and Captivate) and learning management systems (including working with SCORM objects) Strong knowledge of Adobe Creative Cloud, including Illustrator, Photoshop, Premiere, and AfterEffects is strongly preferred. The ideal candidate will be able to oversee (and take part in) the production of assets for e-learning modules, which may include the creation of images, video, audio tracks, and animations Skilled in delivering structured programs and adapting on-the-fly Comfortable consulting with senior leaders, analyzing business needs, and proposing structured solutions A basic knowledge of web development is strongly preferred (HTML, CSS, and JavaScript) Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Employee First: We are built by our people, for our people, and that will never change. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits We Offer: Expected salary range of $115,000- $145,000 20 days of PTO, plus 12+ paid holidays Flexible Sick Day Policy Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(k) & Retirement Plans Continued education reimbursement On-going training & development opportunities Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $115k-145k yearly Auto-Apply 60d+ ago
  • Principal Software Engineer (Trading Platform, Java/C++)

    Ninjatrader 3.5company rating

    Ninjatrader job in Chicago, IL

    Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: In this pivotal role on our Trading Services team, you will design, evolve, and optimize our core trading infrastructure. You will help scale and enhance our highly scalable, low-latency trading system, ensuring it meets the highest standards of performance, scalability, and reliability. Your work will directly impact our ability to support rapid growth in the retail futures trading space. In this role you will: Design, develop, and optimize our Scala-based trading services for high-volume, low-latency, 24x7 environments Lead architectural strategy for future-state scalability and performance optimization Mentor and guide junior engineers, promoting best practices and technical excellence Collaborate cross-functionally with product, engineering, operations, and security teams to translate business requirements into robust and secure technical solutions Optimize system performance, with focus on JVM tuning for Scala/Akka-based distributed system Enhance monitoring and observability of services for real-time trade execution and operational transparency Ensure compliance with security policies, regulatory standards, and industry best practices What we look for: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) Extensive experience with high-performance, high-concurrency distributed trading systems Proven expertise in JVM and performance tuning for high-performance environments Experience supporting 24/7 production systems, ideally in trading environments Deep knowledge of networking and protocols (HTTP/HTTPS, WebSockets, DNS, TCP/IP) Experience with CI/CD tools (Jenkins, GitHub Actions) Strong troubleshooting and debugging skills in high-pressure, real-time conditions Excellent communication skills, capable of clearly articulating technical concepts to diverse stakeholders Experience in Java/Scala/Rust/C++ or functional programming languages within exchange/trading environments Bonus Points for: Experience in low-latency, lock-free development and design Strong experience with multithreading and concurrency in high-performance environments Familiarity with binary or custom trading protocols Strong knowledge of messaging frameworks (Kafka, RabbitMQ) and network protocols (UDP, TCP) Hands-on experience implementing HTTP/WebSockets, REST APIs, OAuth, gRPC, and Redis APIs Deep understanding of order handling/matching engines Extensive experience with FIX or other market data/order-entry protocols Practical hands-on experience with cloud-native technologies (Kubernetes and Docker) Solid grasp of network communications, particularly IP multicast and TCP protocols used in market data feeds Compensation: The salary range for this role will be $195,000.00 - $220,000.00 USD annually. In addition, this position will also receive an annual target bonus of up to 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. Additional details on our total compensation package and benefits are listed below. Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
    $195k-220k yearly 30d ago
  • HR Operations Partner

    Impact Networking 4.0company rating

    Lake Forest, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. What We Do Overview The HR Operations Partner plays a critical role in delivering exceptional employee experience and driving operational excellence across Impact. This role serves as the backbone of Human Resources and People Operations-ensuring smooth execution of employee lifecycle processes, maintaining data integrity, supporting system functionality, and creating scalable processes that foster clarity, consistency, and trust. This individual will collaborate closely with Talent Acquisition, Learning & Development, Total Rewards, IT, and other cross-functional teams to support and enhance employee experience from onboarding to offboarding and beyond. Responsibilities Employee Support & HR Ticketing Manage and monitor the HR ticketing system, ensuring all employee inquiries are assigned, tracked, and resolved promptly and accurately. Serve as the primary point of escalation for complex employee requests, ensuring consistency and compliance. Identify recurring employee needs and recommend process or policy improvements that enhance efficiency and employee satisfaction. Onboarding & Offboarding Own and continuously improve the onboarding program to ensure new hires have a smooth, engaging entry experience. Oversee the offboarding process, including knowledge transfer, systems access, and compliance requirements. Partner with IT, Talent Acquisition, and Learning & Development to ensure all onboarding and offboarding tasks are completed accurately and on time. Employee Feedback & Experience Develop and manage exit and stay interview strategies, capturing insights to inform retention and engagement strategies. Partner with Employee Engagement to analyze trends and recommend improvements in the employee experience. HR Systems & Reporting Ensure HRIS data cleanliness and integrity by maintaining accurate employee records and auditing regularly. Generate and analyze reports on headcount, turnover, and other workforce metrics for HR leadership. Support system upgrades, integrations, and process enhancements to improve HR operations efficiency. Cross-HR Collaboration Partner with HR leadership, Total Rewards, Talent Development, and Employee Engagement to support projects and initiatives. Provide operational support for HR programs, such as performance reviews, benefits enrollment, and compliance reporting. Serve as a resource for process documentation, program communications, and knowledge sharing. Things We Are Looking For Bachelor's degree in Human Resources, Business Administration, or a related field. 5+ years of HR experience, with at least 2+ years in HR operations, generalist, or HR systems-focused role. Strong knowledge of HR processes, total rewards & benefits, systems (HRIS), and compliance requirements. Experience with ticketing systems and service delivery models preferred. Strong analytical, problem-solving, and reporting skills. Collaborative mindset with strong interpersonal and communication skills. Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,000-$90,000. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $70k-90k yearly Auto-Apply 45d ago
  • Systems Engineer

    Impact Networking 4.0company rating

    Chicago, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview The TOC Systems Engineer will be part of the Impact Networking MIT organization under Service Operations and will provide world-class customer support and technical expertise for Impact Networking customer environments. Customer support will center around systems infrastructure and desktop computing following Impact's incident, request, and change management processes. Experience in IT support, effective team participation, as well as a demonstrated ability to understand customer needs, drive business practices, and work collaboratively in a fast-paced, dynamic environment where customer service skills are utilized daily are expected. The ideal candidate will be expected to: Analyze server, storage, workstation systems to determine existing and available capacity; Prepare reports communicating available capacity to stakeholders; Design and execute capacity and life-cycle augmentation projects; Maintain and update system documentation and diagrams; Identify root cause for core level crisis events and provide potential short/long term preventive actions in a timely manner using retroactive, reactive, and proactive means. Watch the video below to learn more about our Managed IT division! 💻 How Impact's MIT and Cloud Solutions Help Businesses Responsibilities Provide world-class customer support and technical expertise for Impact Networking customer environments Handle server, workstation, and application incidents, change orders, and service requests by restoring service, resolving issues, and closing cases. Coordinate with customers, internal teams, and external vendors as needed Customer and core infrastructure monitoring: Learn alarm management platforms, functions, and terminology Verify validity of alarms and follow troubleshooting procedures as outlined Work with remote locations on verification and resolution of alarms Follow outlined procedures for customer notification, escalation, and technical network interfaces, building familiarity with the client base (customer intimacy) Review system requirements and engineering concerns associated with customer requests such as equipment configuration, and operational impact Perform system configuration changes, root cause analyses, and proactive measures to address chronic and emerging systems problems Act as a technical training resource and escalation point for peers and internal teams while maintaining accurate technical documentation and systems diagrams Review logs and performance reports to identify potential problems and take proactive measures to mitigate them Maintain technical expertise and required industry certifications and stay current with new and emerging systems technologies Things We Are Looking For Minimum of 3 years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment Solid operational support experience and technical troubleshooting skills Strong working knowledge of virtualization technologies and integration with storage platforms Strong experience and knowledge with various systems & desktop based operating systems, including the following: Windows Server ESX/VMware Windows Clusters Active Directory Network configuration IP addressing Routing DNS Proficiency in cloud platforms like Microsoft Azure & AVD Backup and Disaster Recovery tools like Datto SAN Connectivity Demonstrated experience preferred: ITIL and Service Management a Plus Experience with N-Able RMM a Plus Knowledge of HaloPSA Platform a Big Plus Proficiency with documentation management platforms Must have working knowledge of event and incident management systems including support for Incident, Change, and Request for Information requirements Strong communication skills and customer-service focus Excellent time-management skills Excellent writing and verbal communications skills Ability to communicate and work directly with customers to identify and resolve technical issues Ability to execute sound judgment and take initiative Ability to work under pressure and manage multiple priorities Desirable Education/Certifications Microsoft Technology Associate (MTA): Windows Server Administration Fundamentals Microsoft Certified Solutions Associate (MCSA): Windows Server Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Modern Desktop Administrator Associate Microsoft Certified: Identity and Access Administrator Associate CompTIA Server+ CompTIA Security+ Bachelor's degree in business management, Computer Science, or equivalent work experience Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex watch), and 20- ($20,000 check) year mark(s) Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $80,000-$100,000. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $80k-100k yearly Auto-Apply 60d+ ago
  • Sales Manager- Managed Services

    Impact Networking 4.0company rating

    Chicago, IL job

    Description Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Overview We are seeking a high-impact, strategic Sales Manager to lead our outside B2B sales organization across the dynamic and rapidly evolving domains of Managed IT, cybersecurity, marketing, and digital transformation. This is a pivotal leadership role for a proven sales executive who thrives in complex, consultative selling environments and is passionate about building high-performing teams that drive meaningful business outcomes. The ideal candidate brings a disciplined, enterprise-level approach to account strategy and has a track record of navigating multifaceted organizations across IT infrastructure, cloud, cybersecurity, and digital operations. This leader will have experience engaging diverse executive personas across the C-suite and is adept at articulating value in multi-stakeholder, high-stakes managed services sales cycles. Using Training and Development to Fuel Impact's Sales Engine Responsibilities Sales Leadership: Inspire, coach, and lead a team of outside B2B managed services business consultants, including tenured Account Executives and Sales Development Representatives, to consistently exceed revenue targets. Provide strategic oversight and instill a culture of accountability, excellence, and continuous improvement aligned with organizational objectives. Net New Business Development: Leverage the Challenger sales methodology to penetrate new markets and expand our footprint within Managed IT, cybersecurity, marketing, and digital transformation. Equip your team to deliver compelling, insight-driven narratives to C-level executives, positioning Impact as a long-term strategic partner. Demonstrated success in selling multi-million-dollar engagements is essential. Strategic Planning: Partner with senior leadership to craft and execute forward-looking sales strategies that anticipate market shifts and customer needs. Use data-driven insights to refine go-to-market approaches and maintain a competitive edge. Team Development: Champion a high-performance culture through mentorship, structured development programs, and succession planning. Identify and cultivate emerging leaders within the team to ensure long-term organizational strength. Thought Leadership: Serve as a trusted advisor and subject matter expert on emerging trends in IT, cybersecurity, AI, and digital transformation. Contribute to internal strategy and external market positioning through thought leadership and industry engagement. Performance Management: Define and manage clear KPIs and performance benchmarks. Conduct regular reviews and provide actionable feedback to drive individual and team success. Sales Technology Stack: Ensure the team is maximizing our advanced sales enablement tools, including Microsoft Dynamics, SalesLoft, and 6sense, to build intelligent, targeted outreach strategies and maintain a robust pipeline. Cross-Functional Collaboration: Work in close partnership with marketing, product, and customer success teams to align on strategic initiatives and deliver a seamless client experience. Foster a collaborative environment that drives innovation and shared success. Things We Are Looking For MBA or equivalent advanced degree, preferred Minimum of 5 years of progressive Managed Services sales leadership experience in the technology sector, with a strong record of driving net new revenue and scaling teams Deep domain expertise in Managed IT, cybersecurity, AI, and digital transformation, with a nuanced understanding of market dynamics and enterprise buyer behavior Exceptional leadership and communication skills, with the ability to influence at all levels and inspire high-performing teams Strategic mindset with a bias for execution in fast-paced, competitive environments Strong relationship-building capabilities with both internal stakeholders and external executive clients Relentless focus on outcomes, continuous improvement, and operational excellence If you are a visionary sales leader with a passion for technology and a proven ability to drive growth through strategic execution, we invite you to explore this opportunity. Join us in shaping the future of IT, cybersecurity, digital transformation, and marketing. Why Join Us? Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together: Innovation: We embrace change because innovation lives outside the comfort zone. Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. Honesty: We are fiercely transparent and consistently honest. Fun: We fuel work with fun, knowing life's too short for boring. Low Ego: We champion ideas over titles, because brilliance knows no rank. One Team: We win as a team, we lose as a team, we are one team. Benefits Up to 20 days of PTO Up to 7 Paid Sick Days 12+ paid holidays Paid Parental Leave Comprehensive Health, Disability Life, Dental and Vision Plans 401(K) & retirement plans Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks Continued education reimbursement On-going training & development opportunities The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current compensation range is $150,000-$300,000 inclusive of commission/bonus plan eligibility. Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together! #LI-Onsite
    $81k-131k yearly est. Auto-Apply 60d+ ago
  • Staff Software Engineer (Mobile)

    Ninjatrader 3.5company rating

    Ninjatrader job in Chicago, IL

    Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles-including job descriptions, compensation, and benefits-can only be guaranteed on our official job board. For the latest listings and details, please visit: ********************************************* JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: We are seeking a highly skilled and experienced Staff Engineer (Mobile) specializing in Flutter to join our Mobile Engineering Team. As a Staff Engineer, you will lead mobile architecture, mentor engineers, and deliver scalable, high-performance applications that power a seamless cross-platform experience. You will influence technical direction across teams, set a high standard for engineering excellence, and drive end-to-end quality and reliability in our mobile products. In this role you will: Define and drive the technical roadmap for mobile architecture, frameworks, and tooling Architect robust, maintainable Flutter solutions and guide best practices for state management, dependency injection, and reactive programming Lead design reviews, architecture discussions, and performance optimization efforts across iOS and Android Collaborate with product, design, and backend teams to deliver cohesive, high-quality user experiences Partner with backend and API teams to ensure efficient data integration and scalable mobile communication patterns Establish and evolve testing, CI/CD, and release processes to improve developer productivity and delivery reliability Drive observability, monitoring, and crash analytics to ensure product stability and quality Mentor engineers across teams and foster a culture of technical excellence, innovation, and collaboration Continuously evaluate and introduce emerging technologies that enhance performance, security, and developer efficiency What you'll need: 10+ years of professional software engineering experience 3+ years in a technical leadership or staff-level role leading mobile development at scale 4+ years of hands-on Flutter and Dart experience in production environments Deep understanding of mobile architecture, state management, and design patterns (BLoC, MVVM, Clean Architecture) Experience architecting and maintaining robust testing strategies for Flutter applications, spanning unit, widget, integration, and end-to-end levels Experience building CI/CD automation for mobile delivery Strong understanding of RESTful APIs, WebSockets, and offline data handling Proven success optimizing performance, reliability, and user experience across diverse devices Excellent communication skills and ability to influence technical direction across cross-functional teams Bonus points for: Experience creating custom Render Objects in Flutter to support advanced layouts or charting Strong knowledge of native iOS (Swift) and Android (Kotlin/Java) integration Experience with fintech or trading platforms Contributions to open-source Flutter frameworks or SDKs Experience leading migration from native mobile stacks to Flutter Compensation: The salary range for this role will be $160,000.00 - $200,000.00 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
    $160k-200k yearly 12d ago

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