Customer Service Representative jobs at NiSource

We are in need of talented and motivated Account Representatives to join our sales team. Successful candidates are oriented toward successful quality project outcomes. Have a desire to improve the life safety, security, and functionality of all project offerings submitted by National Security Door Corp. An overview of potential position responsibilities may include the following items: Establish new relationships and develop existing relationships with contractors/end users Document costs for sales quote opportunities and create quotations based on leads Update customers about ongoing projects and project status Provide submittal packages, when required, to customers or architects Perform preliminary opening measurements during initial site visits for quoting Conduct on-site visits to gather information about customer needs and project details to create quoted solutions Research product details to determine the best solution for mechanical and electronic security solutions Participate in project design review sessions when requested Attend weekly meetings to discuss progress and sales strategies Coordinate with the purchasing department to confirm material sourcing and pricing on awarded projects Successful Candidate Qualities Good communication skills. Task-driven, customer-oriented self-starter. Can work in a team to accomplish projects A mind for details and a drive for problem-solving. Experience within one or more product lines within our core services. Experience with contractors and/or end-user account interactions. Willing to pursue statewide opportunities for multiple vertical markets (education, detention, medical, government etc.). Willing to help develop, expand, and promote the custom security solutions of National Security & Door. Willing to learn about and embrace our core tenets of Life Safety, Security, and Functionality . Position Technical Requirements High School Diploma or Equivalent. Be able to pass a Department of Criminal Justice Background Check. Minimum of 1-2 years of related work experience and/or technical training in one of the following areas: Architectural hardware Hollow metal doors & frames Aluminum Storefront systems Automatic Doors and Low Energy Handicap Operators Access control systems Low-voltage wiring for security applications (not Internet, TV, etc.) CCTV Systems / Video security systems General Computer Skills and comfort in learning new skills Able to demonstrate working knowledge of skills. Other Desirable Experience Locksmith Service Background in Construction (Sales or Services) Background in Facilities Maintenance/Management Benefits Paid personal leave Company-subsidized employee health insurance Employee-paid family health plans available Company-provided life insurance 401 (k) Matching Plan Use of company-provided vehicles Compensation This role is a salary-plus performance-based commission position. Qualified Account Representatives receive a base salary annually based on experience and are paid commissions as projects are invoiced. For individuals looking to get a start in sales but who do not have the required experience, please inquire about our Inside Sales Support position. This is an entry-level position designed to act as an introduction to the industry and the company. Inside Sales Support is a base-plus-commission role with an emphasis on learning and training in the commercial door, hardware, and security industry.

General Purpose: Under basic supervision, performs routine customer service duties to include answering inbound calls, processing service orders, and updating accounts. CSR I employees provide frontline support to utility customers, escalate complex issues to higher tiers, and build foundational knowledge of utility operations. This role requires proficiency in contact center software and adherence to established performance metrics (KPIs). Position Essential Functions: Answer inbound calls, emails, and chat communication using contact center software. Process standard service requests (start, stop, transfers, reconnects, disconnections). Provide account balance and payment information. Process customer payments, returned mail, and account updates related to billing correspondence. Conduct outbound calls to notify customers of leak alerts, declined payments, or other urgent account issues. Enter and update customer information in the Customer Information System (CIS). Escalate billing disputes, compliance issues, or unusual account problems to CSR II or III. Maintain performance expectations, including contact center Key Performance Indicators (KPIs). Perform other duties as required or assigned.

About Us At Fieldprint, we're more than a leader in identity management services - we're a team driven by purpose, innovation, and a commitment to making a difference. We provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients - from corporations and non-profits to federal, state, tribal, and local government agencies. As a pioneer in the industry, we've built a reputation for developing advanced technology that delivers fast, accurate results. But what truly sets us apart is our people. Fieldprint is powered by a diverse team of thoughtful, dedicated professionals who bring kindness, collaboration, and passion to everything we do. If you're looking to grow your career in a mission-driven environment where your contributions matter, we'd love to meet you. Job Description Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services. This is an on-site position located in Warminster, PA. This position pays $17.20hr. We are seeking the following shift: M-W, F-Sa 2pm-10pm (Thurs/Sun off). (Training is the first 4-6 weeks from 9:30am-5:30pm) Responsibilities Receive incoming calls regarding fingerprinting requests Determine locations via phone/computer for fingerprint collection Follow up with fingerprinting site vendors to obtain all related documentation Prepare and send welcome packets to new clients Process fingerprints and channel to the appropriate agency Monitor and maintain call center telephone line Required Skills Bilingual in Spanish preferred, but not required. Excellent phone, computer, and administrative skills Excellent customer service skills Professional and positive attitude Ability to work in a fast paced environment Proficiency in Microsoft Office suite, including Word and Excel Must be willing and able to travel Education The candidate we are seeking will have at minimum a high school diploma or equivalent. Benefits Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work. Medical, dental and vision coverage with spouse/family coverage options 401K plan with generous company match Flexible spending accounts Voluntary insurance coverage plans (life, disability, etc.) Paid lunch breaks Paid time off Paid holidays Paid training program/ Internal employee development Overtime options available Casual dress code Flexible work schedules Employee referral bonus program Additional Information All candidates are subject to a drug test and a background screening. Fieldprint, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.

** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. **Job Description** **Position Purpose:** The customer service representative operates on various functional levels within the call center. Handling a high volume of calls is the top priority while handling back-office functions such as billing, field service processing which entails scheduling and completion, collections, bad debt and cash processing. The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and PA regulatory commission requirements. **Primary Duties/Responsibilities:** + Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner. + Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions. + Responsible for achieving customer service metrics and satisfaction levels. + Ensure all service orders are complete and entered into the CIS. + Assist with routing new development for meter reading and entry into CIS. + Process customer payments, prepare daily deposits, maintain cash reports. + Prepare billing adjustments. + Efficiently and accurately prepares, updates, maintains and files a variety of customer billing and collections information, service orders, data, reports, and the like. + Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.). **Qualifications** **Education/Experience/Background:** + Associate's degree or equivalent from a two-year college or technical school preferred. + 2 years previous call center, front office, bad debt, back office, and/or billing customer service experience required. + Regulated Utility or Municipality customer service experience preferred. + Experience using CC&B Customer Billing Information System or similar is preferred. **Knowledge/Skills/Abilities:** + Excellent customer service skills with the ability to handle difficult customer interactions as needed. + Excellent verbal and written communication skills. + Strong interpersonal and people skills. + Active listening abilities. + Proficiency in Google Suite or similar products. + Ability to work on multiple tasks simultaneously and adapt to changing priorities in a fast-paced environment. + Strong attention to detail. + Good organization and problem-solving skills. + Ability to work effectively in a team environment and with other departments. **Additional Information** **Pay Rate:** $24.18 per hour. **Additional Information** **Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

About Us Think background checks are boring? Think again. At Vertical Screen, we're the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world's leading applicant screening firms - but we're not your typical background check company. With our family of companies - Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint - we support some of the biggest names in business, healthcare, education, and government. We're proud to be at the cutting edge of the screening industry, building smart technology that delivers fast, accurate results. But what really sets us apart? Our people. We're a team of kind, collaborative professionals who genuinely care about what we do - and about each other. Sound like your kind of place? Come join a company where your attention to detail, great communication skills, and friendly attitude can make a real difference - every single day. Job Description The I-9 Document Witness serves as a subject matter expert on Form I-9 completion within the i9Success team. This is an in-office position located in Warminster, PA. This position pays $16.00hr. We are seeking the following shifts: 12pm-8pm M, W-Sa (Tues/Sun off) Responsibilities Works within our i9Success product. Completes Forms I-9 and handles applicant contact during workflow. Responsible for handling incoming e-mails, calls, chats. Investigates issues to determine the proper resolution. Works with subjects to process and complete Form I-9. Maintaining knowledge base: Staying updated on product knowledge and company policies to provide accurate and up-to-date information. Meeting performance targets: Achieving individual and team goals set by the organization. Identifying escalation: Understanding the appropriate conversation details to escalate support to the appropriate internal staff member, when applicable. Required Skills Bilingual in Spanish preferred. Excellent time management and organziational skills. Proficiency in M.S. Office Suite including Outlook, Word, and Excel. Attention to detail and reliability to complete tasks in an efficient and accurate manner. Elevated communication skills orally and in writing, as well as the ability to empathize with others. Ability to uphold professional manners while at work. Must have strong telephone skills. Must be able to maintain confidential information and follow procedures for work processing. Must be able to manage multiple tasks or projects during a scheduled work period. Education The candidate we are seeking will have at minimum a high school diploma or equivalent. College degree preferred. Benefits Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work. Medical, dental and vision coverage with spouse/family coverage options 401K plan with generous company match Flexible spending accounts Voluntary insurance coverage plans (life, disability, etc.) Paid lunch breaks Paid time off Paid holidays Paid training program/ Internal employee development Overtime options available Casual dress code Flexible work schedules RushBus scheduled service from Septa Bus Route 22 and Regional Rail Employee referral bonus program Discounts through partnerships & neighborhood business programs Additional Information All candidates are subject to a drug test and a background screening. Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.

Job DescriptionCustomer Account Specialist - US Energy Company (Schaumburg, IL) Join a Team That Puts People First US Energy is a privately owned and operated commercial energy broker that partners directly with leading natural gas and electricity suppliers across the country. Our mission is to help businesses navigate their energy options through education, consultation, and personalized service. We're proud to be a leader in our industry-not only for the results we deliver but for the exceptional customer service experience we provide to every client we work with. We're looking for motivated individuals with a passion for helping others and a background in customer service to join our growing team. If you enjoy connecting with people, solving problems, and working in a collaborative, energetic environment, this could be your next great opportunity. Position: Customer Account Specialist As a Customer Account Specialist, you'll play a key role in ensuring our clients feel informed, supported, and confident in their energy choices. This is not your average customer service role-you'll gain exposure to multiple areas of the business, including sales, campaign management, and client retention. Key Responsibilities: Build and maintain strong relationships with new and existing clients Provide personalized customer service and support throughout the sales cycle Educate clients on energy solutions and pricing options Prepare and present tailored proposals to businesses Support customer inquiries and resolve issues efficiently and professionally Manage accounts and client territories with attention to detail Maintain accurate daily data entry and documentation Conduct productive client and internal meetings Support client onboarding and follow-ups to ensure satisfaction What You'll Gain: A positive and people-first team culture Clear growth path-advance based on performance, not tenure Hands-on leadership development and coaching Daily workshops to sharpen communication and business skills Recognition and internal promotions based on effort and results Direct access to top business executives and strategic planning sessions The autonomy to take ownership of your success Requirements What We're Looking For: A 4-year degree or relevant experience in customer service, sales, or management Outstanding interpersonal and communication skills A customer-first mindset with a solution-oriented approach A team player who brings positive energy and professionalism Strong organizational and problem-solving skills Willingness to commute to our Schaumburg, IL location Leadership or coaching experience is a plus At US Energy, we believe great service starts with great people. If you're ready to bring your customer service skills into a career where you can grow, be recognized, and truly make a difference for clients, we'd love to meet you. Apply today and start building a career that matters

Job Description Who We are Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported. As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER'-Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don't have to. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Join Our Team as an Agent - Customer Service One Gas! Are you a natural communicator who thrives in a fast-paced environment? At Oncourse Home Solutions (OHS), our Agents are the voice of our brand-connecting with customers, solving problems, and driving sales with energy and empathy. Based in our vibrant Naperville, IL office, this in-person role (Monday - Friday) is central to our culture and customer experience. What You'll Do Engage with customers via phone and online to promote home warranty and energy-related products. Make outbound calls and handle inbound inquiries with professionalism and enthusiasm. Understand customer needs and offer tailored solutions that drive sales and satisfaction. Meet and exceed individual and team sales goals. Maintain accurate records in our CRM and stay up-to-date on product knowledge. Collaborate with teammates and share best practices. Reflect our values and contribute to a positive, results-driven culture. What We're Looking For 3+ years in customer service or sales, ideally in a contact center. Proven success in upselling, cross-selling, and hitting sales targets. Strong communication skills-verbal, written, and digital. Experience with CRM tools like Salesforce or HubSpot. Ability to adapt, learn quickly, and thrive in a dynamic environment. Team player with a positive attitude and a passion for helping others. Bonus Points If You Have Experience in home warranty or utility services. Knowledge of HVAC systems. Bilingual (Spanish) skills. A track record of exceeding quotas in high-volume environments. Requirements High School Diploma or GED required. Basic computer literacy and familiarity with Microsoft Office Suite. Ready to make a difference and grow your career with a company that values your voice? Apply today and help us shape the future of customer experience at OHS! Join our SUPER Team and Enjoy Amazing Benefits! Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy. Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage. 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan. Generous Paid Time Off: Take the time you need to recharge and relax. Education Assistance Program: Invest in your growth and development with our support. FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses. Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being. Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay for this position is $17.25 hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include but are not limited to: healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Competencies Communicate Effectively -Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked of balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Functional / Technical Skills- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Drive for Results - Can be counted on to exceed goals. Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. No external recruiter or agency calls/communication will be accepted. Qualified candidates should apply online.

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team! About Essential Utilities Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. * Now hiring for our 1/20 training class * REGISTER FOR INTERVIEWS USING THIS LINK AFTER APPLYING: TO BE POSTED NO LATE NIGHT/WEEKEND SHIFTS - Starting Hourly Pay Rate - $18.00/hour Are you looking for a fantastic career at Aqua? Are you a problem solver who can provide empathy, have an ability to listen and a make every interaction a positive one during some highly-intense situations? If so, we have multiple exciting Customer Service Representative opportunities available and you will be the first point of contact in providing our customers across 8 states with a personal customized experience set on one call resolution. Our CSRs provide a quality service to our customers by responding to their inquiries and creating a positive customer experience. If this sparks your interest, we will provide dedicated training for you to be successful in effective resolution to customer questions and maintaining our water and wastewater customer records adhering to the Public Utility Commission guidelines. If converted to a full time employee, our CSRs employees receive medical, dental, and vision on Day 1 and are bonus eligible. ESSENTIAL DUTIES: * Answer inbound calls and make outbound customer calls when required * Independently respond to and resolve customer questions, concerns, and inquiries via calls and correspondence * Maintain a pleasant telephone manner that conveys the professional image of Aqua * Engaging in active listening with callers, confirming and/or clarifying information and assists in the resolution of concerns * Ability to provide a compassionate and caring tone who is able to demonstrate strong attention to detail and willingness to adhere to procedures * Provides prompt and accurate service to promote an excellent customer experience while utilizing internal computer systems * Ability to clearly communicate and research a number of customer inquiries such as billing rates, utility usage, move in/move out service requests, credit and collection activities, deferred payment arrangements, scheduling service for emergency work or repairs * Accurate documentation of each customer call in our customer information system * Other duties as assigned QUALIFICATIONS: * High School graduate or equivalent, Associates Degree preferred * Minimum of six months customer interaction work experience (Retail, call center, hospitality etc.) * Available to work flexible hours within the Call Center's operations schedule of Monday through Friday, 7:00 AM to 6:00 PM KNOWLEDGE, SKILLS AND ABILITIES: * Proficient in Microsoft Outlook and general computer software navigation * Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers * Strong customer service skills * Ability to work well under pressure * Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment * A team player able to work effectively in a team fostered multi-tasking environment WORKING CONDITIONS/PHYSICAL DEMANDS: * Perform sedentary work- exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. THE LOCATION: * This position will be in Kankakee, IL Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (***************. To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: * Family members cannot result in a supervisor/subordinate reporting relationship * Family members cannot work in the same department.

←Back to all jobs at JM TEST SYSTEMS LLC Inside sales-Customer Service Representative This role supports revenue growth by serving as the main contact for customers needing equipment sales or rentals. Responsibilities include quoting, order processing, customer communication, and coordinating with internal teams to ensure efficient service. Key Responsibilities Respond to customer inquiries via phone and email. Identify customer needs and prepare accurate sales/rental quotes. Follow up on open quotes and maintain detailed customer notes. Convert quotes into complete orders and verify all details before processing. Submit sales orders to purchasing and route rental orders for fulfillment. Maintain customer information and communication history in CRM. Collaborate with Sales, Purchasing, Check-in/Check-out, Shipping, and Rental teams. Qualifications High school diploma required; some college preferred. Experience in inside sales or customer service preferred, especially in industrial or oil & gas sectors. Strong communication, organization, and multitasking skills. Basic computer skills and proficiency in Microsoft Office. Physical Requirements Sitting/standing for long periods; frequent phone and computer use. Walking between departments; occasional lifting up to 50 lbs. Working closely with team members in a shared workspace. Benefits: Stability and Unlimited Opportunity! Medical, Dental, and Vision Insurance HSA with Employer Contribution 401(k) with Company Matching Paid Time Off: Vacation, Sick Leave, Birthday, and Holidays Employer-Paid Life Insurance Schedule: 40 hour work week Monday to Friday Please visit our careers page to see more job opportunities.

The mission of Lebanon Utilities is to provide our community with reliable, economical and high quality services in a friendly and courteous manner. What we are proud to offer you: * Health Insurance (begins first day of employment) * Retirement * Health Savings Account * Dental * Vision * STD, LTD * Term & Accidental Life * PTO * Sick Leave * Floating Holidays * Paid Holidays * Continuing Education Benefits Essential Duties and Responsibilities: * Greets and directs visitors to appropriate department or person. * Handles all incoming calls and assists caller or directs call to appropriate person. * Handles calls transferred from field offices during lunch. * Processes mail and drop box and credit card payments. * Assists customers with billing questions or complaints; including investigations and follow-up. * Negotiates and assists customers with scheduling payment arrangements. * Posts payments to accounts and processes checks for payment. * Balances drawer and daily cash receipts. * Processes service orders for new service, final bills, and to verify high billings. * Assists customers with new account information - customer contracts, deposits, connections, etc. * Maintains office billing and payment records. * Runs credit checks. * Calculates deposits. * Maintains and continually updates customer data files ensuring accuracy and confidentiality. * Records customer service and complaint orders and dispatches electric, water or wastewater personnel. * Processes disconnects and reconnects. * Provides exceptional customer service. Qualifications: * A high school education or equivalent. * Two (2) years related work experience is required. * General accounting education desired. * Strong word processing and spreadsheet skills and the ability to use a variety of office equipment such as calculators, copiers, typewriter, facsimile machine, personal computer, etc. * Strong written and verbal communication skills necessary in order to deal with a wide range of personalities both inside and outside the organization. * Able to remain calm and deal tactfully with employees and customers. * Ability to calculate figures and amounts such as discounts, interest, percentages, etc. Equal Opportunity Employer, including disabled and veterans. View Company Information To see other positions, click here.

Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

If you enjoy talking to people and helping them, are passionate about providing superior customer service while selling and want to grow your career, we have just the opportunity for you! Immediate openings available for Inside Sales Representatives who can work in a Hybrid Role: 3 days a week in office, 2 days a week from home. This position offers paid training and base pay plus uncapped commission! Your specific duties in this role will include, but are not limited to: Answer inbound calls from potential new customers Negotiate pricing and service plans Conduct outbound call activity with a focus on securing new business Communicate clear and accurate information Work with customers to best meet their service needs Assist in onboarding new customers and conduct customer account updates/maintenance Effectively seek resolution for customer problems and issues Assist with customer retention Serve as the customer's advocate, working closely with other departments to ensure timely resolution of customer issues Escalate more complex issues as needed Specific qualifications for the role include, but are not limited to: Prior inside sales experience preferred but not required Computer Skills- MS office, typing skills Excellent communication and telephone skills Possess the ability truly engage our customers and sell our Company's value, turning prospects into happy customers Ability to multitask Strong negotiating abilities Work efficiently and effectively both independently and with a team Ability to manage difficult customer situations and respond promptly to service requests to meet customer needs Strong follow up skills Home Office Requirements include, but are not limited to: Dedicated workspace with consistent power supply for individual use during working hours Fast, reliable and secure internet connection that is hard wired to the modem Computer and phone equipment will be supplied Benefits: We provide a competitive compensation and benefits package, including: Paid training and base pay plus uncapped commission! Medical coverage Dental coverage 401(k) Paid Vacation & Holidays We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.