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Lead Architect jobs at NiSource

- 24 jobs
  • Lead Data Architect

    Nisource 4.7company rating

    Lead architect job at NiSource

    Full Time Perm Way of Work: Hybrid - three days on location Salary Range: $125,000 - $188,600, plus 10% annual bonus The NiSource IT organization is accountable for all NiSource systems, including all Customer, Corp, and Technology Domains. The Lead Data Architect plays a crucial role in creating high-quality data assets to support business requirements. In this role you will collaborate with business, IT, and data & analytics teams to understand their data needs and designs optimized structures. Ideally the Lead Data Architect's models reduce redundancy, streamline data flow, and enhance enterprise data management. While leveraging best practices, you will create timely, reliable, and scalable data products. Overall the Lead Data Architect will also work with EA leadership, business leaders, and service providers to develop and implement data architecture strategies, as well as developing methodologies and processes to ensure compliance to those strategies. Your responsibilities may include, but are not limited to: * Translate business requirements into technology requirements and define data standards and principles. * Design the enterprise data management framework. * Analyze and translate business needs into long-term solution data models. * Design & implement effective database solutions and models for storing and retrieving company data. * Implement data strategies and developing physical data models. * Lead data modeling strategy for complex projects from start to finish. * Identify database structural necessities by evaluating business operations, applications, and programming. * Provide architectural leadership on the design and development of a solution for the NiSource enterprise. * Drive the translation of the business client's complex business problems into the selected technology solutions by designing complete solutions that leverage various IT services components. * Create architecture documentation and deliverables throughout the project lifecycle of the solutions. You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Minimum Qualifications * Bachelor's degree or equivalent work experience * 8+ years of experience functioning as a Data Architect * 5+ years of experience designing and implementing database solutions. * 5+ years of experience physical and relational data modeling * 5+ years of experience in data warehousing and data lake architecture Preferred Qualifications * Experience building and optimizing big-data pipelines, architectures, and data sets. * Excellent organizational and analytical abilities. * Outstanding problem solving. * Understanding of best practices in Data Warehousing and Data Lake architecture * Strong knowledge of database structure systems and data mining. * Understanding of agile methodologies and experience on a cross-functional agile team. * Expert knowledge of metadata management and related tools. * Experience deploying and maintaining code with version control tools. * Familiarity with the standards and best practices bodies i.e. ITIL, CoBIT, CMMi, Six Sigma/LEAN etc. As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations. Work Authorization Authorized to work in the United States without requiring sponsorship. Workplace Connection Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. Equal Employment Opportunity NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may be considered for other job opportunities. ADA Accommodations If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at [email protected] or ************** Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits. E-Verify NiSource participates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below: * E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish * Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away Salary Range*: $129,500.00 - $194,300.00 * The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity. Posting Start Date: 2025-11-11 Posting End Date (if applicable): Please note that the job posting will close on the day before the posting end date.
    $129.5k-194.3k yearly 32d ago
  • Architect Sr

    American Electric Power Company, Inc. 4.4company rating

    Columbus, OH jobs

    Job Posting End Date 12-13-2025 Please note the job posting will close on the day before the posting end date. At AEP, we're more than just an energy company! We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Job Description Part of a larger team delivering technology solutions to address business problems and opportunities. Focus on translating specific business requirements into technical solution architectures including application architecture, integration architecture, data architecture, and non-functional requirements around supportability, resiliency, security, etc. Translate general business requirements and business trends in architecture patterns and technology ecosystems including data center architecture, application architecture patterns, integration architecture patterns, technology standards, non-functional technical requirements, and computing paradigms. What You'll Do: * Experience working with web-based platforms, including public-facing websites and internal intranet systems. * Familiarity with customer communication tools, such as portals, messaging platforms, or digital engagement solutions. * Understanding of the electric utility industry, with exposure to regulatory environments, compliance standards, and industry-specific challenges. * Hands-on experience or familiarity with Amazon Web Services (AWS), including cloud architecture, deployment, and security best practices. * Strong understanding of enterprise architecture domains: application, integration, data, and infrastructure. What We're Looking For: Architect (SG7): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 3 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. Architect Senior (SG8): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 6 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. What You'll Get: Architect (SG7): $85,081.00-106,352.50 Architect Sr (SG8): $96,110.00-124,940.00 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Compensation Data Compensation Grade: SP20-007 Compensation Range: $85,081.00 - $124,940.00 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
    $96.1k-124.9k yearly 12d ago
  • Architect Sr

    American Electric Power 4.4company rating

    Columbus, OH jobs

    Job Posting End Date 12-13-2025 Please note the job posting will close on the day before the posting end date. At AEP, we're more than just an energy company! We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Job Description Part of a larger team delivering technology solutions to address business problems and opportunities. Focus on translating specific business requirements into technical solution architectures including application architecture, integration architecture, data architecture, and non-functional requirements around supportability, resiliency, security, etc. Translate general business requirements and business trends in architecture patterns and technology ecosystems including data center architecture, application architecture patterns, integration architecture patterns, technology standards, non-functional technical requirements, and computing paradigms. What You'll Do: Experience working with web-based platforms, including public-facing websites and internal intranet systems. Familiarity with customer communication tools, such as portals, messaging platforms, or digital engagement solutions. Understanding of the electric utility industry, with exposure to regulatory environments, compliance standards, and industry-specific challenges. Hands-on experience or familiarity with Amazon Web Services (AWS), including cloud architecture, deployment, and security best practices. Strong understanding of enterprise architecture domains: application, integration, data, and infrastructure. What We're Looking For: Architect (SG7): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 3 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. Architect Senior (SG8): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 6 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. What You'll Get: Architect (SG7): $85,081.00-106,352.50 Architect Sr (SG8): $96,110.00-124,940.00 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Compensation Data Compensation Grade: SP20-007 Compensation Range: $85,081.00 - $124,940.00 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
    $96.1k-124.9k yearly Auto-Apply 28d ago
  • Architect - Architect Sr

    American Electric Power 4.4company rating

    Columbus, OH jobs

    Job Posting End Date 12-17-2025 Please note the job posting will close on the day before the posting end date. At AEP, we're more than just an energy company! We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Job Description Part of a larger team delivering technology solutions to address business problems and opportunities. Focus on translating specific business requirements into technical solution architectures including application architecture, integration architecture, data architecture, and non-functional requirements around supportability, resiliency, security, etc. Translate general business requirements and business trends in architecture patterns and technology ecosystems including data center architecture, application architecture patterns, integration architecture patterns, technology standards, non-functional technical requirements, and computing paradigms. Under limited supervision, participates in all aspects of application delivery. What You'll Do: Previous experience as a Software developer Previous experience as an Architect in an environment supporting vendor software tools Willingness to be flexible and help in other roles as the team needs, such as helping with coding or troubleshooting system outages Nice To Have: Advance communication, problem-solving and leadership skills Previous experience with one of the following tools - Electric Office, CYME, Docking Station What We're Looking For: Architect (SG7): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 3 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. Architect Sr (SG8): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 6 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. What You Wil Get: Architect (SG7): $85,081 - $106,353 Architect Sr (SG8): $96,110 - $124,940 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Compensation Data Compensation Grade: SP20-007 Compensation Range: $85,081.00 - $124,940.00 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
    $96.1k-124.9k yearly Auto-Apply 30d ago
  • Architect Sr

    American Electric Power 4.4company rating

    Columbus, OH jobs

    Job Posting End Date 12-12-2025 Please note the job posting will close on the day before the posting end date. At AEP, we're more than just an energy company! We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Job Description As an Architect Senior, you will be part of a larger team delivering technology solutions to address business problems and opportunities. Focus on translating specific business requirements into technical solution architectures including application architecture, integration architecture, data architecture, and non-functional requirements around supportability, resiliency, security, etc. Translate general business requirements and business trends in architecture patterns and technology ecosystems including data center architecture, application architecture patterns, integration architecture patterns, technology standards, non-functional technical requirements, and computing paradigms. What You'll Do: Designs and delivers solutions to meet advanced business needs. Critical role for data analytics/data platforms in the Energy Delivery space overseeing initiatives such as Field Mobility, Advanced Distribution Management Systems (ADMS), Distributed Energy Resources (DERs), Safety and Health, and Distribution Asset Management (DAM) Investigates and clarifies business unit pain‐points, addresses issues; Develops and communicates solutions with options, leveraging standard reference architectures, design patterns, technology guidelines and standards. Produce all architectural solution and project deliverables without assistance May provide training and mentoring, as well as work direction, to others on the team. What We're Looking For: Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 6 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. Additional Requirements: Self‐directed and dependable to produce high‐quality work in a timely manner. Contribute to the development and unity of the team's work. Bring strong technical decision‐making skills to the team. Note: This opportunity will be onsite in Columbus, Ohio What You'll Get: Salary Grade (8): $96,110.00 - $115,330.00 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. #AEP Compensation Data Compensation Grade: SP20-008 Compensation Range: $96,110.00 - $124,940.00 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
    $96.1k-124.9k yearly Auto-Apply 36d ago
  • Technology Solutions Architect

    Securitas Technology 3.9company rating

    Columbus, OH jobs

    Securitas Technology, a global leader in integrated security solutions, is dedicated to helping make the world a safer place. With over 13,000 employees in 40 countries, we protect and empower businesses through a connected ecosystem of health, safety, and security solutions. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life- delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. We're seeking a Technology Solutions Architect (TSA) to join our Engineering Center of Excellence. This role supports our sales Organization by developing repeatable, cutting-edge electronic security solutions tailored to client needs. Collaborating closely with sales leadership, the TSA plays a key role in shaping strategy, design, and technology support across regional and national teams. Primary responsibilities include: * Providing subject matter expertise to drive customer discussion on electronic security solution offerings * Assist in coordinating communications and activities between the sales teams, local & regional field resources and the pre/post-sales engineering department * Act as and be the systems integrations and field applications expert for the sales organization * Directs and acts as a technology mentor for sales, costing, engineering, and field implementation * Perform customer consultations, presentations, and demonstrations of identified technologies that fit the need for the customer's solution * Assist in Securitas events, and external tradeshow, such as, but not limited to GSX, ISC, NRF, RILA, and more Additional responsibilities include: * Conduct detailed field surveys for use in the design development and estimating of a customer's solution * Value engineer solutions to meet customer needs and support the sales operations teams to win * Support costing & estimating engineers by developing, providing, and collaborating on bill of materials, scope of work, presales device placement drawings and subcontractor collaboration * Assists in the preparation of sales proposals by providing pertinent technical information and reviews proposals for technical accuracy and adherence to product standards * Advises and interacts with product management regarding product defects and provides customer input on suggested product improvements * Support the field teams by selecting standard technology across installations. Where necessary, this includes supporting field installations with understanding of design and solution * Provide insight and assist in the process of creating advanced plans when customers are migrating or implementing new technology. This includes technology selection, and project planning * Support sales with technology related questions or scope. Help them understand what solution and strategy is required to accomplish a job, specification requirement and to win. This includes attending meetings, walk throughs and scope reviews Qualification and Education * 6+ Years' experience in Electronic Security * 5+ Years' experience in designing Electronic Security systems (Intrusion Detection Systems (IDS), Access Control Systems (ACS), CCTV/ VMS (Video Management System, Visitor Management Systems, Intercom Systems) * Bachelor's Degree, or equivalent education and/or experience * A valid state driver's license, without restrictions * Detailed knowledge of integrated electronic security solutions and design * Some knowledge of Fire Alarm & Life Safety Code * Working knowledge of Computer Systems & Networking * Ability to read & interpret electronic security specifications, perform equipment counts (take off's). Identify cable requirements & distances, as well as calculate power load & battery calculations. * Clear, professional communicator with the ability to engage effectively with internal teams and clients * Self-motivated, detail-oriented, and deadline-driven Preferred Skills * Consultative sales process experience preferred * Field Applications experience preferred * Systems Integration experience preferred * Physical Security Information Management (PSIM) and Global Security Operations Centers (GSOC) experience preferred * Bluebeam and Visio experience preferred * Knowledge of high security credentials such as iClass/DESFire & Personal Identity Verification (PIV/FICAM). * Understanding / Certification with UL (681 & 2050) & High Security applications/systems. * Knowledge of Structured cabling / BICSI Certification / EIA/TIA-568. * Understanding of NFPA (National Fire Protection Association) code (Specifically in your assigned area) / NICET Certified. Additional Notes * Travel expected to be about 50% Securitas Technology Offers Comprehensive Benefits Including * Opportunity for annual merit pay increases * Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage * Company Paid Short Term and Long-Term Disability * 401K with 60% Match up to 6% of salary * Paid vacation, holiday, and sick time * Educational Assistance * Exceptional growth opportunities * Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
    $71k-118k yearly est. 11d ago
  • Architect Prin

    American Electric Power Company, Inc. 4.4company rating

    Columbus, OH jobs

    Job Posting End Date 12-15-2025 Please note the job posting will close on the day before the posting end date. At AEP, we're more than just an energy company! We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Job Description Part of a larger team delivering technology solutions to address business problems and opportunities. Focus on translating specific business requirements into technical solution architectures including application architecture, integration architecture, data architecture, and non-functional requirements around supportability, resiliency, security, etc. Translate general business requirements and business trends in architecture patterns and technology ecosystems including data center architecture, application architecture patterns, integration architecture patterns, technology standards, non-functional technical requirements, and computing paradigms. What You'll Do: * Design and deliver solutions to meet complex business needs. * Investigate and clarify business unit pain‐points, address needs, develop and communicate solution options. * Leverage standard reference architectures, design patterns, technology guidelines and standards. * Produce all architectural solution and project deliverables without assistance. * Act as a key Subject Matter Expert for technology leadership on specific technical and business topics. * Mentor, guide and oversee one or more junior solution architects. * Work with the project team and leadership to ensure success of the projects in their portfolio. * Participate in project decision‐making to ensure trade‐offs between project delivery and architectural goals are well‐reasoned. * Active contributor in the assessment of supported business unit solution portfolio, including the development of current‐ and future‐state views of a given solution portfolio effort. Additional Preferences (Based on Area of Responsibility): * Strong business process knowledge of Customer Billing applications, preferably regulated utility rate billing. * Be able to lead onshore and offshore technical teams that provide application support, along with the main project team. * Ability to research and quickly understand existing logic and process flows to allow for the design of new or emerging requirements. * Ability to collaborate with business partners to evaluate business needs and solutions. * Advanced knowledge and experience with IBM mainframe batch and online processes. * Advanced skills with IBM mainframe tools such as TSO, COBOL, Install/1, CICS, Endevor or similar migration product, IBM DB2, web service API integration with third-party products like Rocket Shadow Studio, MQ communications, and file management. * Familiarity with customer bill image processing and delivery using third-party software like OpenText Exstream. What We're Looking For: Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 8 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Compensation Data Compensation Grade: SP20-009 Compensation Range: $112,869.00 - $146,730.50 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
    $112.9k-146.7k yearly 10d ago
  • Software Engineer - Java (Hybrid) Secret clearance

    The MASY Group 4.4company rating

    Fort Belvoir, VA jobs

    Job DescriptionYour MissionThe MASY Group is a growing Nunn Perry award-winning government service company providing intelligence analysis, educational, and operational support to key federal agencies such as the Department of Defense and Intelligence Community. We are seeking a developer in support of the Defense Threat Reduction Agency. Your Qualifications (4+ for mid, 6+ for senior) years of professional Java development experience with a strong focus on building enterprise applications Proven expertise in Spring Boot framework, including Spring MVC, Spring Data, and Spring Security for developing RESTful APIs and implementing complex business logic Solid understanding of object-oriented programming principles, design patterns, and clean code practices Experience with relational databases (PostgreSQL, MySQL, or Oracle) and ORM frameworks like Hibernate or JPA Hands-on experience with containerization using Docker Proficiency with build tools such as Maven or Gradle, and version control systems like Git Strong problem-solving and debugging skills with the ability to translate business requirements into technical solutions and implement robust, scalable backend services Preferred Qualifications Experience with microservices architecture and distributed systems design Experience with orchestration with Kubernetes, including deployment, scaling, and management of containerized applications Familiarity with CI/CD pipelines and DevOps practices, particularly using tools like Jenkins, GitLab CI, or GitHub Actions Knowledge of API design best practices, including OpenAPI/Swagger documentation Experience with AWS services like EKS and ECS Experience with message brokers such as Kafka or RabbitMQ for event-driven architectures Experience with unit testing frameworks (JUnit, Mockito) and integration testing Knowledge of security best practices for API development and authentication/authorization mechanisms (OAuth2, JWT)
    $78k-108k yearly est. 10d ago
  • Data & Information Architect

    GLI 4.4company rating

    Washington, DC jobs

    The Data & Information Architect will play a crucial role in defining the data strategy, architecture, and information frameworks that support the organization's objectives. This position is focused on ensuring that data is managed effectively and supports business and analytical needs. • Design and implement comprehensive data architectures that encompass data management, data integration, and data governance across the organization. • Collaborate with stakeholders to identify data requirements and translate them into architectural designs that support both current and future data needs. • Establish standards for data modeling, data quality, and data management practices to ensure consistency and reliability of information. • Develop data flow diagrams, data dictionaries, and technical documentation to outline data structures and relationships. • Evaluate new data management technologies and tools, making recommendations for integration into existing architectures. • Work alongside data engineers, analysts, and business teams to ensure seamless data integration and availability for analysis. • Champion best practices in data governance, promoting data stewardship throughout the organization. • Stay current with trends in data architecture and information management, providing insights for strategic planning. This position is in proposal phase. Requirements • Candidates must be U.S. citizens with no dual citizenship due to agency and contract requirements. • 8+ years of experience in data architecture, information architecture, or a related field. • Strong experience with data modeling tools and techniques, as well as data governance frameworks. • Proficiency in database technologies (SQL and NoSQL) and data integration tools. • Demonstrated experience in developing strategies for data management and analytics. • Excellent problem-solving skills, with the ability to think strategically about data architecture. A degree in Computer Science, Information Systems, or a related field is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Disclaimer: Greenberg & Larraby, Inc. will never send offer letters of employment unless a thorough interview process has taken place and all other internal processing has taken place. If you receive one from an outside party and is not from the URL of our firm *************************), please do not respond. If you have further questions, please reach out to your administrator. When you apply to our positions, upon our interest, a recruiter will call you directly and will pre-screen prior to an interview. Offers of employment are contingent upon a thorough interview process, background check, and security clearance adjudication processing as applicable. Thank you.
    $110k-157k yearly est. Auto-Apply 60d+ ago
  • Senior TEMPEST Lead support IV

    Obsidian Solutions Group 3.7company rating

    Springfield, VA jobs

    Senior TEMPEST Lead support (Level IV) Primary Location: Springfield, VA (NGA Campus) Clearance: Active TS/SCI Ability to work remotely: No Obsidian Solutions Group (OSG) is seeking a TEMPEST Lead support to conduct TEMPEST Countermeasures Reviews, Visual TEMPEST Inspections (VTI), and technical inspections, assessments, and evaluations. The role ensures accurate, timely reporting with minimal errors and compliance with all National Policy and NGA Certified TEMPEST Technical Authority (CTTA) requirements, including annual training and program standards. Requirements Responsibilities Assist the NGA Certified TEMPEST Technical Authority (CTTA) in executing the NGA TEMPEST program, including analyzing requirements and implementing processes to control or mitigate compromising emanations from NGA equipment and facilities. Interpret and apply National, DoD, and Agency security policies and regulations governing TEMPEST to NGA facilities, systems, and equipment. Provide technical advice and assistance to NGA customers, ensuring accurate collection of required information such as building schematics, wiring diagrams, equipment specifications, shielding, power systems, signal data, HVAC ductwork, and utility routing. Support customers in completing automated workflow requests, TEMPEST checklists, Protective Distribution System (PDS) requests, and Countermeasure Review requests. Conduct Visual TEMPEST Inspections (VTI) and TEMPEST testing of NGA facilities, systems, and equipment, including SCIFs and PDS, as directed by the NGA CTTA. Represent the NGA CTTA in meetings and briefs, providing technical input on facilities, systems, and equipment that process classified information. Maintain accuracy of the NGA TEMPEST Automated Workflow Process and ensure timely completion of all reports, checklists, PDS requests, and Countermeasure Reviews. Supervise annual reporting of TEMPEST technical evaluations (minimum of 75 items) and ensure all reviews, inspections, and assessments are completed within established timeframes. Maintain TEMPEST qualifications in accordance with National, DoD, and Agency policy; manage TEMPEST test equipment, including repairs and calibrations. Coordinate with NGA components and partners to ensure compliance with TEMPEST requirements and countermeasures. Provide recommendations and guidance to Agency security elements on new processes, systems, and wireless best practices; ensure compliance with National TEMPEST policy. Evaluate and recommend countermeasures to the NGA CTTA, prepare cost and implementation estimates, and ensure reviews are conducted in line with National and DoD directives. Maintain accurate records of technical reviews, inspections, evaluations, VTIs, checklists, and waivers in the TEMPEST Automated Workflow Process. Conduct inspections and site assistance visits as required by the NGA CTTA. Advise, develop, and oversee an On-the-Job Training (OJT) program to prepare TSSC Technicians for success in government-sponsored training. Requirements: Active TS/SCI clearance Minimum of 10 years of experience in TEMPEST, Physical or Technical Security, or Facility Inspection-related fields, including at least 3 years in facility accreditation inspections, shielding, grounding, and Protected Distribution Systems (PDS). Completion of National TEMPEST School certifications, including: TEMPEST Fundamentals TEMPEST for System Installation and Facility Design Test Equipment Familiarization Field Testing Basics Desired Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical discipline. Credentialed graduate of an accredited federal or DoD Counterintelligence (CI) training academy (e.g., FBI Academy). Advanced TEMPEST training or certifications beyond the required baseline. Physical Requirements and Work Environment: Ability to work in a secure facility environment with restricted access May require standing, walking, and physical inspection of facilities during TSCM operations Standard office environment with occasional fieldwork at various NGA locations Travel Travel may be required to various NGA facilities and other government locations as mission dictates (estimated 10-25%) Company Description Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a certified 8(a), service-disabled, veteran-owned small business. A career at Obsidian Solutions Group means you are able to put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families. Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Obsidian Solutions Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.
    $106k-142k yearly est. 60d+ ago
  • Technology Solutions Architect

    Securitas Technology 3.9company rating

    Cincinnati, OH jobs

    Securitas Technology, a global leader in integrated security solutions, is dedicated to helping make the world a safer place. With over 13,000 employees in 40 countries, we protect and empower businesses through a connected ecosystem of health, safety, and security solutions. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life- delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. We're seeking a Technology Solutions Architect (TSA) to join our Engineering Center of Excellence. This role supports our sales Organization by developing repeatable, cutting-edge electronic security solutions tailored to client needs. Collaborating closely with sales leadership, the TSA plays a key role in shaping strategy, design, and technology support across regional and national teams. Primary responsibilities include: * Providing subject matter expertise to drive customer discussion on electronic security solution offerings * Assist in coordinating communications and activities between the sales teams, local & regional field resources and the pre/post-sales engineering department * Act as and be the systems integrations and field applications expert for the sales organization * Directs and acts as a technology mentor for sales, costing, engineering, and field implementation * Perform customer consultations, presentations, and demonstrations of identified technologies that fit the need for the customer's solution * Assist in Securitas events, and external tradeshow, such as, but not limited to GSX, ISC, NRF, RILA, and more Additional responsibilities include: * Conduct detailed field surveys for use in the design development and estimating of a customer's solution * Value engineer solutions to meet customer needs and support the sales operations teams to win * Support costing & estimating engineers by developing, providing, and collaborating on bill of materials, scope of work, presales device placement drawings and subcontractor collaboration * Assists in the preparation of sales proposals by providing pertinent technical information and reviews proposals for technical accuracy and adherence to product standards * Advises and interacts with product management regarding product defects and provides customer input on suggested product improvements * Support the field teams by selecting standard technology across installations. Where necessary, this includes supporting field installations with understanding of design and solution * Provide insight and assist in the process of creating advanced plans when customers are migrating or implementing new technology. This includes technology selection, and project planning * Support sales with technology related questions or scope. Help them understand what solution and strategy is required to accomplish a job, specification requirement and to win. This includes attending meetings, walk throughs and scope reviews Qualification and Education * 6+ Years' experience in Electronic Security * 5+ Years' experience in designing Electronic Security systems (Intrusion Detection Systems (IDS), Access Control Systems (ACS), CCTV/ VMS (Video Management System, Visitor Management Systems, Intercom Systems) * Bachelor's Degree, or equivalent education and/or experience * A valid state driver's license, without restrictions * Detailed knowledge of integrated electronic security solutions and design * Some knowledge of Fire Alarm & Life Safety Code * Working knowledge of Computer Systems & Networking * Ability to read & interpret electronic security specifications, perform equipment counts (take off's). Identify cable requirements & distances, as well as calculate power load & battery calculations. * Clear, professional communicator with the ability to engage effectively with internal teams and clients * Self-motivated, detail-oriented, and deadline-driven Preferred Skills * Consultative sales process experience preferred * Field Applications experience preferred * Systems Integration experience preferred * Physical Security Information Management (PSIM) and Global Security Operations Centers (GSOC) experience preferred * Bluebeam and Visio experience preferred * Knowledge of high security credentials such as iClass/DESFire & Personal Identity Verification (PIV/FICAM). * Understanding / Certification with UL (681 & 2050) & High Security applications/systems. * Knowledge of Structured cabling / BICSI Certification / EIA/TIA-568. * Understanding of NFPA (National Fire Protection Association) code (Specifically in your assigned area) / NICET Certified. Additional Notes * Travel expected to be about 50% Securitas Technology Offers Comprehensive Benefits Including * Opportunity for annual merit pay increases * Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage * Company Paid Short Term and Long-Term Disability * 401K with 60% Match up to 6% of salary * Paid vacation, holiday, and sick time * Educational Assistance * Exceptional growth opportunities * Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
    $69k-116k yearly est. 11d ago
  • Senior Software Developer

    Unitil Corporation 4.9company rating

    Hampton, VA jobs

    Position is available to work in a hybrid work from home capacity. The manager will discuss this in more detail at time of interview. Candidates will need to be local to the Hampton area. If not, they will need to relocate to the area to be considered for this role. Our Company More than a utility company, Unitil provides energy for life. Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably. Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees. Take advantage of a comprehensive benefits package. Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance. * Note: Benefit offerings may differ between union and non-union employee groups Position Purpose: The Senior Software Developer is a key member of a team of software professionals responsible for the design, development and maintenance of high value internal enterprise systems and integration with third party applications. The ideal individual will be a forward-thinking, detail oriented developer who shares our vision of high quality execution towards a common goal of providing maximum business value to our customers. Principal Accountabilities: % of Time End Results 70% New Software Development Design and develop systems while maintaining a "common sense" approach that serves to identify and provide insight into potential design gaps. Develop efficient, scalable, reusable business logic components leveraging OOP principles and common design patterns. Develop intuitive, dynamic, responsive and user friendly UIs. Design and create supporting database schema and related objects leveraging industry best-practices. 30% Maintenance, Troubleshooting and Other Assess, debug/troubleshoot, and document production issues and develop fixes as needed for mission critical systems. Perform root-cause analysis and suggest/implement improvements to avoid recurring issues. Serve as an on-call person to resolve outages and system crashes on a 24/7/365 basis. Qualifications for Software Developer Formal Education & Certification * Bachelors degree in Computer Science, Engineering or related field Knowledge & Experience * 3+ years of experience in a software development environment. * Utility industry experience preferred. * Strong understanding of object-oriented programming and computer science fundamentals. * Self-motivated, independent, detail-oriented and a responsible team-player. * Full stack web development with demonstrated experience in the .NET Framework (preferably 3.5+), ASP.NET, C#, SQL Server, jQuery and CSS. * Familiarity with ASP.NET MVC, WCF, Linq. HTML 5, and ORM technologies such as Entity Framework. * SharePoint and experience with mobile device development are big pluses. Qualifications for Senior Software Developer: Formal Education & Certification * Bachelors degree in Computer Science, Engineering or related field Knowledge & Experience * Strong object-oriented development background * 5+ years of development experience using C# and a high level of expertise with .NET frameworks, Git, Azure DevOps * Basic knowledge of IIS used for deploying and troubleshooting web applications * Solid theoretical and practical SQL skills (Entity Framework (EF), Linq) * Solid written and verbal communication skills * Experience with ASP.NET MVC, .NET Core, Blazor * Experience designing and developing Web APIs * Exposure to one or more JavaScript frameworks such as jQuery a plus * Hands on experience with modern UI frameworks a plus Preferred * 3+ years of experience with Microsoft Azure development * Demonstrated ability to interpret legacy source code (Classic ASP, VBScript, VB6) Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Last Updated: 12/11/2025
    $92k-110k yearly est. 2d ago
  • Sr. TSCM Lead

    Obsidian Solutions Group 3.7company rating

    Dunn Loring, VA jobs

    Full-time Description Senior Technical Surveillance Countermeasures (TSCM) Lead support (Level IV) Primary Location: Springfield, VA (NGA Campus) Clearance: Active TS/SCI Ability to work remotely: No Obsidian Solutions Group is seeking a TSCM Operations Lead to ensure team compliance in the conduct and completion of all Technical Surveillance Countermeasures (TSCM) activities, related support, and other technical operations supporting the NGA TSCM program, TSSC modernization goals, and Office of Counterintelligence Technical CI Division. This position requires maintaining familiarization with all governing national and agency level policies and regulatory guidelines. The TSCM Operations Lead will ensure team conduct of processes and activities, as well as reporting and training requirements, are compliant with established policies and timelines in accordance with the NGA TSCM Program. Specific Responsibilities Support Technical CI daily activities including maintaining knowledge of National, DoD, and agency regulations and instructions as they relate to TSCM and CI Ensure designated National and DoD CI databases are updated with mission reporting in a timely manner and verify accuracy and completeness of agency level mission support database Advise development of, maintain, and implement standard operating procedures for the team Manage overall training track for team baseline; identify and recommend individual practitioners for advanced training, assist coordination for annual training courses, and provide oversight for apprentice training program Coordinate with TSCM Cyber and IPMS Leads to ensure missions are appropriately staffed Assist the TSCM Program Manager and government leads as required with supervision of personnel and operations Ensure all personnel assigned to the TSCM mission are trained in accordance with National standards for the conduct of TSCM operations Ensure TSCM operations meet customer needs and threat-based priorities and are conducted according to established guidelines Monitor and verify team understanding and compliance with physical and technical security standards when providing guidance for agency secure areas Monitor team compliance with training requirements for access to DoD networks in accordance with DoDD 8140.01 Lead liaison opportunities in providing advice and assistance for agency security elements and identify potential relationship opportunities across the agency enterprise Coordinate determination of best practices for customers' technical security and TEMPEST issues identified in the conduct of TSCM activities with the NGA CTTA Provide recommendation and guidance for NGA facilities under construction Provide requestors with comprehensive documentation of procedures, listings of vulnerabilities and/or hazards, and recommended mitigation techniques or corrective action Respond to discovery of hostile technical surveillance penetrations according to established national procedures Coordinate the actions of teams, projects, and/or initiatives covering the full spectrum of Technical Counterintelligence to ensure they are consistent with NGA's mission, vision, goals, values, and operational structure Coordinate team activities including internal and external correspondence, resource allocation, personnel management, inventory control system, training program and policy development (requires extensive coordination and liaison within NGA and external to NGA with DoD, IC agencies, and the military services) Requirements Required Qualifications Active TS/SCI clearance Interagency Training Center (ITC) TSCM Certification Experience writing and editing technical documents Must complete at least 40 hours of discipline-specific development or refresher training every fiscal year (training delivery may include classroom, on-line, or commercially-available training, or exercise) Must meet minimum training requirements, within one calendar year of assignment, for access to DoD networks in accordance with DoDD 8140.01, by attaining and maintaining at least baseline certification for DoD 8570.01-M Information Assurance Technician Level II (IAT2) compliance (e.g., Security+ certification) Desired Qualifications Experience with telephone security (i.e., Telephone Security Group (TSG) requirements) Certification from TSCM for Information Systems Bachelor's degree in Computer Science, Engineering, or a related technical discipline Credentialed graduate of an accredited federal or DoD CI training academy (e.g., FBI Academy) Physical Requirements and Work Environment Ability to work in a secure facility environment with restricted access May require standing, walking, and physical inspection of facilities during TSCM operations Standard office environment with occasional fieldwork at various NGA locations Travel Travel may be required to various NGA facilities and other government locations as mission dictates (estimated 10-25%) Company Description Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a certified 8(a), service-disabled, veteran-owned small business. A career at Obsidian Solutions Group means you are able to put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families. Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Obsidian Solutions Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.
    $106k-142k yearly est. 60d+ ago
  • Sr. TSCM Lead

    Obsidian Solutions Group LLC 3.7company rating

    Dunn Loring, VA jobs

    Job DescriptionDescription: Senior Technical Surveillance Countermeasures (TSCM) Lead support (Level IV) Primary Location: Springfield, VA (NGA Campus) Clearance: Active TS/SCI Ability to work remotely: No Job Summary Obsidian Solutions Group is seeking a TSCM Operations Lead to ensure team compliance in the conduct and completion of all Technical Surveillance Countermeasures (TSCM) activities, related support, and other technical operations supporting the NGA TSCM program, TSSC modernization goals, and Office of Counterintelligence Technical CI Division. This position requires maintaining familiarization with all governing national and agency level policies and regulatory guidelines. The TSCM Operations Lead will ensure team conduct of processes and activities, as well as reporting and training requirements, are compliant with established policies and timelines in accordance with the NGA TSCM Program. Specific Responsibilities Support Technical CI daily activities including maintaining knowledge of National, DoD, and agency regulations and instructions as they relate to TSCM and CI Ensure designated National and DoD CI databases are updated with mission reporting in a timely manner and verify accuracy and completeness of agency level mission support database Advise development of, maintain, and implement standard operating procedures for the team Manage overall training track for team baseline; identify and recommend individual practitioners for advanced training, assist coordination for annual training courses, and provide oversight for apprentice training program Coordinate with TSCM Cyber and IPMS Leads to ensure missions are appropriately staffed Assist the TSCM Program Manager and government leads as required with supervision of personnel and operations Ensure all personnel assigned to the TSCM mission are trained in accordance with National standards for the conduct of TSCM operations Ensure TSCM operations meet customer needs and threat-based priorities and are conducted according to established guidelines Monitor and verify team understanding and compliance with physical and technical security standards when providing guidance for agency secure areas Monitor team compliance with training requirements for access to DoD networks in accordance with DoDD 8140.01 Lead liaison opportunities in providing advice and assistance for agency security elements and identify potential relationship opportunities across the agency enterprise Coordinate determination of best practices for customers' technical security and TEMPEST issues identified in the conduct of TSCM activities with the NGA CTTA Provide recommendation and guidance for NGA facilities under construction Provide requestors with comprehensive documentation of procedures, listings of vulnerabilities and/or hazards, and recommended mitigation techniques or corrective action Respond to discovery of hostile technical surveillance penetrations according to established national procedures Coordinate the actions of teams, projects, and/or initiatives covering the full spectrum of Technical Counterintelligence to ensure they are consistent with NGA's mission, vision, goals, values, and operational structure Coordinate team activities including internal and external correspondence, resource allocation, personnel management, inventory control system, training program and policy development (requires extensive coordination and liaison within NGA and external to NGA with DoD, IC agencies, and the military services) Requirements: Required Qualifications Active TS/SCI clearance Interagency Training Center (ITC) TSCM Certification Experience writing and editing technical documents Must complete at least 40 hours of discipline-specific development or refresher training every fiscal year (training delivery may include classroom, on-line, or commercially-available training, or exercise) Must meet minimum training requirements, within one calendar year of assignment, for access to DoD networks in accordance with DoDD 8140.01, by attaining and maintaining at least baseline certification for DoD 8570.01-M Information Assurance Technician Level II (IAT2) compliance (e.g., Security+ certification) Desired Qualifications Experience with telephone security (i.e., Telephone Security Group (TSG) requirements) Certification from TSCM for Information Systems Bachelor's degree in Computer Science, Engineering, or a related technical discipline Credentialed graduate of an accredited federal or DoD CI training academy (e.g., FBI Academy) Physical Requirements and Work Environment Ability to work in a secure facility environment with restricted access May require standing, walking, and physical inspection of facilities during TSCM operations Standard office environment with occasional fieldwork at various NGA locations Travel Travel may be required to various NGA facilities and other government locations as mission dictates (estimated 10-25%) Company Description Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a certified 8(a), service-disabled, veteran-owned small business. A career at Obsidian Solutions Group means you are able to put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families. Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Obsidian Solutions Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.
    $106k-142k yearly est. 13d ago
  • Technology Solutions Architect

    Securitas Technology 3.9company rating

    Uniontown, OH jobs

    Securitas Technology, a global leader in integrated security solutions, is dedicated to helping make the world a safer place. With over 13,000 employees in 40 countries, we protect and empower businesses through a connected ecosystem of health, safety, and security solutions. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life- delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. We're seeking a Technology Solutions Architect (TSA) to join our Engineering Center of Excellence. This role supports our sales Organization by developing repeatable, cutting-edge electronic security solutions tailored to client needs. Collaborating closely with sales leadership, the TSA plays a key role in shaping strategy, design, and technology support across regional and national teams. Primary responsibilities include: * Providing subject matter expertise to drive customer discussion on electronic security solution offerings * Assist in coordinating communications and activities between the sales teams, local & regional field resources and the pre/post-sales engineering department * Act as and be the systems integrations and field applications expert for the sales organization * Directs and acts as a technology mentor for sales, costing, engineering, and field implementation * Perform customer consultations, presentations, and demonstrations of identified technologies that fit the need for the customer's solution * Assist in Securitas events, and external tradeshow, such as, but not limited to GSX, ISC, NRF, RILA, and more Additional responsibilities include: * Conduct detailed field surveys for use in the design development and estimating of a customer's solution * Value engineer solutions to meet customer needs and support the sales operations teams to win * Support costing & estimating engineers by developing, providing, and collaborating on bill of materials, scope of work, presales device placement drawings and subcontractor collaboration * Assists in the preparation of sales proposals by providing pertinent technical information and reviews proposals for technical accuracy and adherence to product standards * Advises and interacts with product management regarding product defects and provides customer input on suggested product improvements * Support the field teams by selecting standard technology across installations. Where necessary, this includes supporting field installations with understanding of design and solution * Provide insight and assist in the process of creating advanced plans when customers are migrating or implementing new technology. This includes technology selection, and project planning * Support sales with technology related questions or scope. Help them understand what solution and strategy is required to accomplish a job, specification requirement and to win. This includes attending meetings, walk throughs and scope reviews Qualification and Education * 6+ Years' experience in Electronic Security * 5+ Years' experience in designing Electronic Security systems (Intrusion Detection Systems (IDS), Access Control Systems (ACS), CCTV/ VMS (Video Management System, Visitor Management Systems, Intercom Systems) * Bachelor's Degree, or equivalent education and/or experience * A valid state driver's license, without restrictions * Detailed knowledge of integrated electronic security solutions and design * Some knowledge of Fire Alarm & Life Safety Code * Working knowledge of Computer Systems & Networking * Ability to read & interpret electronic security specifications, perform equipment counts (take off's). Identify cable requirements & distances, as well as calculate power load & battery calculations. * Clear, professional communicator with the ability to engage effectively with internal teams and clients * Self-motivated, detail-oriented, and deadline-driven Preferred Skills * Consultative sales process experience preferred * Field Applications experience preferred * Systems Integration experience preferred * Physical Security Information Management (PSIM) and Global Security Operations Centers (GSOC) experience preferred * Bluebeam and Visio experience preferred * Knowledge of high security credentials such as iClass/DESFire & Personal Identity Verification (PIV/FICAM). * Understanding / Certification with UL (681 & 2050) & High Security applications/systems. * Knowledge of Structured cabling / BICSI Certification / EIA/TIA-568. * Understanding of NFPA (National Fire Protection Association) code (Specifically in your assigned area) / NICET Certified. Additional Notes * Travel expected to be about 50% Securitas Technology Offers Comprehensive Benefits Including * Opportunity for annual merit pay increases * Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage * Company Paid Short Term and Long-Term Disability * 401K with 60% Match up to 6% of salary * Paid vacation, holiday, and sick time * Educational Assistance * Exceptional growth opportunities * Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
    $72k-118k yearly est. 11d ago
  • Sustainability and Resilience Technical Lead

    ACRT 3.9company rating

    Stow, OH jobs

    EnviroScience, Inc.Full time Regular This position at EnviroScience is responsible for leading the development, implementation, and evaluation of strategies that enhance the environmental, social, and operational sustainability and resilience of key clients. This role works cross-functionally to embed sustainable practices into client operations, supply chains, infrastructure, and corporate governance, ensuring long-term environmental stewardship and organizational adaptability in the face of climate and economic risks. Essential Duties & Responsibilities Sustainability Strategy Development Assess client operations to identify sustainability opportunities. Develop and recommend tailored sustainability strategies. Create actionable plans to reduce environmental impact and improve resource efficiency. Environmental Impact Assessment Conduct environmental audits and assessments. Analyze data to identify key areas of improvement in energy use, waste management, and resource conservation. Prepare detailed reports outlining environmental impact and sustainability performance. Client Consultation and Engagement Collaborate with clients to understand their sustainability goals and challenges. Provide expert advice on sustainability best practices. Project Management Lead sustainability projects from inception to completion. Coordinate with internal and external stakeholders to ensure project goals are met. Monitor progress and make adjustments as necessary to achieve desired outcomes. Compliance and Reporting Ensure client compliance with environmental regulations and standards. Prepare sustainability reports and documentation for regulatory submissions. Track and report on the progress of sustainability initiatives. Innovation and Continuous Improvement Stay updated on the latest sustainability trends and technologies. Identify and implement innovative solutions to enhance sustainability practices. Recommend process improvements to increase efficiency and reduce environmental impact. Requirements Minimum Qualifications: Education: B.S. in Sustainability, Environmental Science, Engineering, Urban Planning, or a related field. Experience: 5+ years of professional experience in sustainability, climate resilience, or environmental management, with a track record of leading successful projects. Project management experience with the ability to manage complex, cross-functional initiatives. Preferred Qualifications: Experience: 8+ years of experience in sustainability, climate resilience, or environmental management. Expertise working with or within environmental regulatory agencies. Excellent communication, analytical, and strategic thinking skills. Expertise in developing and managing sustainability projects Demonstrated leadership experience in managing and mentoring teams. Familiarity with data analysis tools and sustainability reporting software is a plus. Experience in the preparation of project specifications and bid documents is a plus. Desired Skills: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. Excellent interpersonal skills to work effectively in a collaborative team environment. Ability to develop innovative approaches and methodologies in environmental projects. Flexibility to adapt to changing project requirements and emerging environmental challenges. Work Environment We enjoy and value collaboration as a team and expect excellent communication skills from the candidate. Teamwork is anticipated through face-to-face collaboration with staff but will also need to occur through many phone and electronic conversions. Work will consist of office time to collaborate with other managers and staff. This candidate is expected to come into the Stow office and project sites with 65 miles of office daily to assist staff and project workload. Remote work and working from home will occur as needed and with pre-approval from their manager. Standard office equipment and office space will be provided. For any allowable remote work, uninterrupted home-based internet is a must to attend and host video calls, along with a minimum bandwidth speed of 20 Mbps. Additional: Department & Division: Compliance Services Exempt Status*: Exempt Reports to**: Compliance Services Operations Director Works with Inside Company: Director, Business Development, Operations, Human Resources, Project Managers, Scientists, and Engineers Works with Outside Company: Consultants, Regulatory & Government Agencies, Clients Working Conditions: Office and field work Supervisor Responsibilities: None Physical Requirements: Light work that includes moving objects up to 20 lbs. Communication with others to exchange information. Working outdoors in all kinds of weather as necessary for project(s). Walking for periods of time, including maneuvering uneven, uphill, and downhill terrain, project-specific. Travel Requirements: Candidate should be able to periodically assist with field assignments when needed. Occasional overnight travel may be necessary on a project-specific basis. *This position is classified as exempt based on the job duties. **The company reserves the right to make changes to the reporting structure for this position due to business needs. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Company: EnviroScience
    $77k-101k yearly est. Auto-Apply 60d+ ago
  • Software Engineer - (Dispatch.me)

    American Water Resources LLC 4.8company rating

    Naperville, IL jobs

    Job Description Who We Are Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported. As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER'-Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don't have to. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary We're looking for a passionate Software Engineer who thrives at the intersection of technology and real-world operations. In this role, you'll work closely with our dispatch team to design, build, and optimize systems that empower our field technicians-HVAC and plumbing professionals-to deliver top-tier service to customers' homes efficiently and reliably. This role will help enable seamless data and process integration between Salesforce and Dispatch.me, ensuring smooth handling of home warranty claims and effective management of service providers. The ideal candidate is a hands-on engineer with proven experience in designing and maintaining system integrations, building monitoring solutions, troubleshooting complex data flows, and developing Salesforce dashboards to provide real-time visibility into claim statuses and potential issues. The candidate should have in-depth expertise in Salesforce development and Dispatch.me SaaS platform to lead the development, integration, monitoring, and support of our field service management ecosystem. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: Design, develop, and maintain the integration between Salesforce and Dispatch.me using the Dispatch.me connector for Salesforce. Ensure data synchronization and process consistency across both platforms for claim handling and service provider management. Optimize workflows and processes to reduce latency and errors in claim processing. Build robust monitoring and alerting mechanisms for the Salesforce and Dispatch.me integration. Work closely with Ops team and Dispatch.me technical support to triage and resolve issues in real-time, identifying whether problems originate in Salesforce, Dispatch.me, or the connector. Design and implement custom Salesforce dashboards and reports to track claims statues, KPIs, errors and performance metrics related to claims and claim invoices. Partner with operations, product, and support teams to understand business requirements and translate them into technical solutions for system performance and enhancement. Proactively identify opportunities for automation, optimization, innovate system observability and provide recommendations for improvements and best practices. Serve as a software engineer, contributing to the ongoing development efforts and new initiatives for Claims Management System. Design and develop scalable backend services and intuitive front-end tools that enhance dispatch processes. Participate in code reviews and agile ceremonies. We're Excited if this is You! Experience and Qualifications of the Role: 4+ years of software engineering experience (experience in field service, logistics, or dispatch tech is a strong plus). 3+ years of professional Salesforce development experience. Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce APIs. Experience with Salesforce configuration, automation tools (Flow, Process Builder), and deployment management. In-depth knowledge of the Dispatch.me SaaS platform and its connector for Salesforce. Hands-on experience managing Dispatch.me integrations and workflows. Expertise in designing, implementing, and maintaining integrations between SaaS platforms. Experience with API-based integrations, middleware, or custom connectors. Familiarity with monitoring tools and practices (building error logs, dashboards, or system health reports). Strong problem-solving skills for diagnosing complex integration issues. Ability to design monitoring dashboards in Salesforce with meaningful KPIs for claim and system health tracking. Experience with data quality assurance, error handling, and reconciliation processes. Excellent communication and cross-functional collaboration skills. Proven track record of working in field service management or warranty claim management system. Designed high-availability applications in a multi-tier service-oriented cloud architecture, including database, service/API, and UI components of the application. Experience in micro-services architecture pattern and understanding of various technical components supporting microservices. Have good understanding of various design patterns, SOAP/REST protocols, WebSocket, XML, JSON and familiar with YAML. Test driven development experience. Demonstrate familiarity with Continuous Integration and Continuous Deployment concepts. Familiarity with cloud infrastructure (e.g., AWS, Azure or GCP) and DevOps practices. Experience working with REST APIs, microservices architecture, and system integrations. Strong analytical skills and a pragmatic approach to solving complex problems. Excellent collaboration and communication skills; ability to translate business needs into technical solutions. Comfortable working on projects where there is some element of unknown and ambiguity. Ability to independently work and take initiative to develop solutions for business requirements. Quick learner with attention to details. Quickly develop POC with latest technologies to integrate with existing products and prove feasibility of new products and services. Operate strategically and deliver tactical outcomes in complex projects. Strong verbal and written communication skills with the ability to work effectively across various stakeholders in the organization. Strong analytical and problem-solving skills. Customer Centric Development approach. Experience in field service management software like Dispatch, ServiceBench, ServiceTitan, or similar platforms. Familiarity with home warranty claims processes or similar service-based industries. Good business intelligence concepts. Familiarity with third party monitoring tools (Datadog, Splunk) and Salesforce-native monitoring applications. Exposure to AI/ML techniques to enhance scheduling and dispatch logic. Computer Skills Needed to Perform the Job: Proficiency in Microsoft O365. Education: Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). Certificates, Licenses, Registrations: Salesforce certifications (Platform Developer II, Salesforce Integration Architect, Salesforce Service Cloud Consultant) preferred. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $83,555 - $111,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy. Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage. 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan. Generous Paid Time Off: Take the time you need to recharge and relax. Education Assistance Program: Invest in your growth and development with our support. FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses. Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being. Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things after moving on; can comfortably handle risk and uncertainty. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Problem Solving - Is tolerant with people and processes; listens and checks after acting; tries to understand the people and the data after making judgments and acting; waits for others to catch up after acting; sensitive to due process and proper pacing; follows established process. No external recruiter or agency calls/communication will be accepted. Qualified candidates should apply online.
    $83.6k-111k yearly 10d ago
  • Software Developer II

    Grosvenor Systems 4.5company rating

    Lansing, MI jobs

    About Go Solutions Go Solutions is committed to empowering school districts across the US with innovative solutions that positively impact student success and their school communities. Our IEP and Medicaid software, and customer care team help districts maximize participation in Medicaid reimbursement programs and provide exceptional experiences for all students. About the Opportunity We're currently seeking a self-motivated individual with strong verbal and written communication skills, and some experience with ASP.NET and Blazor. The job will involve working with a small team maintaining and adding features to two existing legacy codebases and working on implementing new features into a modern Blazor application. Job Description: Work in a small team environment. Participate in agile methodology (modified for a smaller company). Writing/debugging and optimizing code. Take ownership of assigned tasks. Actively participate in the project meetings and make valuable recommendations. Prototyping / exploring innovative technologies and assessing their business value. Supporting the development of documentation. Worker Type: Regular Number of Openings Available: 1
    $72k-86k yearly est. 60d+ ago
  • Lead Tech / Crew Chief

    Granger 4.1company rating

    Granger, IN jobs

    Benefits: Free uniforms Opportunity for advancement Paid time off Training & development Position OverviewMonitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to resolution in person to customers. Supervises technician(s) assigned to the job ensuring safety and operational standards are being followed and met during active jobs. Job Responsibilities Knowledge of disaster restoration industry Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site Completes assigned jobs according to company processes and carrier standards, maintains quality control, manages technician(s) assigned to job Performs daily monitoring and required activities on all active jobs to residential and/or commercial customers with a sense of urgency Explains processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide Interfaces with adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss Completes sketch and scope sheet for estimate, complete drying records using mobile software Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary Resolves issues with customers communicates customer issues, daily job activities with key company staff Prepares and or reviews documentation to include notes, photos and have documents signed by customer according to company policies using software to ensure reimbursement from insurance companies May train new technicians or key operational team members Ensure safety standards are being followed during all active jobs Valid Drivers' License and satisfactory driving record Strong verbal and written and communication skills Strong problem solving and customer service skills Must be able to prioritize activities and meet deadlines Experience with entering data using a tablet or mobile phone Report to work on time in a clean, complete uniform Read and follow product label usage instructions Job Requirements High school graduate or equivalent Valid driver's license and satisfactory driving record Good verbal and written and communication skills Role models customer service expectations with home owners, adjusters, vendors etc. Knowledge of disaster restoration or construction industry Proficient with using mobile software to enter data Experience with using Xactimate is preferred but not required Must be able to prioritize activities and meet deadlines Experience in training and managing others Strong problem-solving skills Communicates customer issues, job activities with key company staff Ability to work overtime and on-call rotation Certifications are preferred, but not required: ASD - Applied Structural Drying Technician FSRT - Fire & Smoke Restoration Technician OCT - Odor Control Technician WRT - Water Damage Restoration Technician Physical Demands and Working ConditionsIncumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
    $70k-89k yearly est. Auto-Apply 60d+ ago
  • Lead Tech / Crew Chief

    Granger 4.1company rating

    Michigan jobs

    Benefits: Free uniforms Opportunity for advancement Paid time off Training & development Position OverviewMonitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to resolution in person to customers. Supervises technician(s) assigned to the job ensuring safety and operational standards are being followed and met during active jobs. Job Responsibilities Knowledge of disaster restoration industry Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site Completes assigned jobs according to company processes and carrier standards, maintains quality control, manages technician(s) assigned to job Performs daily monitoring and required activities on all active jobs to residential and/or commercial customers with a sense of urgency Explains processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide Interfaces with adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss Completes sketch and scope sheet for estimate, complete drying records using mobile software Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary Resolves issues with customers communicates customer issues, daily job activities with key company staff Prepares and or reviews documentation to include notes, photos and have documents signed by customer according to company policies using software to ensure reimbursement from insurance companies May train new technicians or key operational team members Ensure safety standards are being followed during all active jobs Valid Drivers' License and satisfactory driving record Strong verbal and written and communication skills Strong problem solving and customer service skills Must be able to prioritize activities and meet deadlines Experience with entering data using a tablet or mobile phone Report to work on time in a clean, complete uniform Read and follow product label usage instructions Job Requirements High school graduate or equivalent Valid driver's license and satisfactory driving record Good verbal and written and communication skills Role models customer service expectations with home owners, adjusters, vendors etc. Knowledge of disaster restoration or construction industry Proficient with using mobile software to enter data Experience with using Xactimate is preferred but not required Must be able to prioritize activities and meet deadlines Experience in training and managing others Strong problem-solving skills Communicates customer issues, job activities with key company staff Ability to work overtime and on-call rotation Certifications are preferred, but not required: ASD - Applied Structural Drying Technician FSRT - Fire & Smoke Restoration Technician OCT - Odor Control Technician WRT - Water Damage Restoration Technician Physical Demands and Working ConditionsIncumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
    $74k-94k yearly est. Auto-Apply 60d+ ago

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