Nisum jobs - 174 jobs

A global consulting firm is seeking a Client Partner to manage a $30-50M portfolio, ensuring strong client relationships and delivering business development strategies. The ideal candidate should have significant experience in account management and project leadership, along with a bachelor's degree and over 11 years in the industry. Successful applicants will be able to lead proposals and engage with C-level executives effectively in a fast-paced environment. #J-18808-Ljbffr

A leading global consulting firm is seeking a Senior Principal for Telecom Business Consulting in San Francisco. The ideal candidate will possess extensive experience in the telecom sector, offering strategic guidance and overseeing technology solutions. Key responsibilities include defining transformation strategies and mentoring teams. Competitive annual compensation ranges from $241,000 to $300,000, along with comprehensive benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr

A major technology consulting firm is seeking a Senior Director for Business Development in the Hi-Tech sector, based in the Bay Area. The role requires 14+ years of experience and strong business development capabilities, with the responsibility for managing client relationships and expanding the company's BPO outsourcing presence. The position offers a competitive salary range of $175-225K and involves both domestic and occasional international travel. #J-18808-Ljbffr

A global consulting firm is seeking a Senior Principal in Business Consulting to join their leadership team. This role involves working on growth and delivery strategies in the Semiconductor industry, leading client teams, and managing transformation initiatives. Candidates should have a strong foundation in Product Life Cycle Management, extensive consulting experience, and client-facing skills. The position offers competitive compensation in a collaborative work environment with additional benefits. #J-18808-Ljbffr

Responsibilities As a Principal SAP EWM Consultant, you will contribute to all phases of the consulting lifecycle, including business process consulting, solution definition, development, configuration, and deployment. You will guide teams on project processes and deliverables, support proposal development, client training, and internal capability building, and help detail project scope. You will also work at a computer for extended periods and communicate by telephone, email, or face‑to‑face. Travel may be required as per job requirements. Location Foster City, CA. May require travel to project/client locations. Basic Qualifications Bachelor's degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may be considered in lieu of each year of education. At least 11 years of experience with Information Technology. Authorized to work in the United States without employer‑based visa sponsorship. Preferred Qualifications At least 8 years of SAP EWM experience, with at least 2 full‑cycle implementations in healthcare or life sciences. Deep understanding of warehouse operations in regulated environments. Experience with SAP S/4HANA embedded EWM and decentralized EWM. Strong knowledge of batch management, shelf‑life expiration, and hazardous materials handling. Familiarity with SAP ATTP, SAP GBT, and integration with MES systems. Excellent communication and documentation skills, especially for validation and audit purposes. High analytical skills. High initiative and flexibility. High customer orientation. High quality awareness. Excellent verbal and written communication skills. Architect and implement SAP EWM solutions tailored to healthcare and life sciences supply chains. Design warehouse processes that support temperature‑sensitive goods, batch management, and lot traceability. Ensure compliance with industry regulations (e.g., FDA 21 CFR Part 11, GAMP 5, DSCSA). Integrate EWM with SAP ATTP, SAP QM, and SAP TM. Lead blueprinting, configuration, testing, and deployment of EWM functionalities. Collaborate with quality, compliance, and IT security teams to ensure validated system delivery. Support serialization, UDI (Unique Device Identification), and cold chain logistics processes. Provide guidance on best practices for warehouse automation and robotics integration. Benefits Medical/Dental/Vision/Life Insurance Long‑term/Short‑term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off Equal Employment Opportunity Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. #J-18808-Ljbffr

You have successfully copied the job share URL to clipboard! Job details Job Role Senior Principal - Business Consulting State / Region / Province Country USA Skills Domain Consulting Interest Group Company ITL USA Requisition ID 142638BR About the Role Infosys Consulting is seeking an experienced Senior Principal candidate to join the leadership team of our North American Semi-Conductor (CMT) practice. You will be part of the North American leadership team for the CMT sector, working with current consulting leadership and sales to execute on growth and delivery strategies, and helping to recruit and build high performing teams. You will also lead or participate on client teams that will be responsible for problem definition, solution design, development and deployment for major transformation initiatives. As a thought leader in the CMT industry, you will lead major projects and serve as a key customer-facing member of an Infosys CMT Consulting team. You will contribute to the development of solutions to solve business problems and increase adoption of Infosys driven solutions. This position is responsible for delivering actionable value across the CMT ecosystem. You will operate independently to provide quality work products to an engagement and perform varied and complex duties and tasks that need independent judgment. Role & Responsibilities Understand E2E Product Life Cycle Management (PLM) for Semiconductor Industry (FAB/ Non-FAB) Understand E2E IP Life Cycle Management (IPLM) for Semiconductor Industry (FAB/Non-FAB) Understand Semiconductor Products Design & Manufacturing Process Configure Teamcenter or similar PLM solution for Semiconductor Industry Understand Product Hierarchy, Bill Of Materials, Routes and Bill Of Process Understand mapping real life objects, attributes and relationships into software objects, attributes and relationships Understand RICEFWs (Reports, Interfaces, Conversion, Forms and Workflows) Leads and facilitates meetings with business stakeholders to gather detailed business requirements Converts business requirements into functional design by mapping the functionalities needed to what is available OOTB and developing solution for gaps. Documents user stories/ product backlog items based on business requirements & solution. Writes, Edits, and Manages change control for Functional Design Documents (FDDs). Ensure data integrity and security within the PLM environment. Leads professional walkthrough sessions with business and technical SMEs to baseline requirements, solutions. Basic Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. Experience with Teamcenter or similar PLM systems. Strong understanding of PLM principles and practices Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications An MBA with an advanced degree or equivalent experience in Communications, Media, or Technology business. 9+ years of experience in strategy or business consulting, with at least 4 years in E2E Product Life Cycle Management (PLM) for Semiconductor Industry (FAB/ Non-FAB) Strong client facing skills including presentations to senior leadership, advice and consult with clients. Demonstrated ability to coordinate, integrate and deliver projects. Strong planning, coordination, analytical and communication skills. Ability to provide guidance to stakeholders in understanding business value of the initiative. Ability to interface with customers and other stakeholders with minimal supervision. Ability to complete project, with demonstrated commitment to meeting deliverables. Ability to prioritize among multiple tasks and self-manage. The estimated annual compensation range for candidates based in CA, IL, NJ, WA, and NY will be $241000 to $300000. Benefits Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at ********************************** EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr

Atlanta, GA, Bridgewater, NJ, Chicago, IL, Dallas, TX, New York, NY, San Francisco, CA, Seattle, WA State / Region / Province Country USA Skills Domain Consulting Interest Group Company ITL USA Requisition ID 143120BR Job Overview Infosys Consulting's Financial Services practice is seeking a seasoned Program Manager to lead a strategic Payments Modernization initiative focused on High-Value Payments (HVP) for a Tier-1 financial institution. This is a high-impact role involving the replacement of legacy systems with a COTS product, and the forward engineering of a rail-agnostic capabilities on a microservices platform with suitable agentic AI interventions that supports future‑ready payment flows. The ideal candidate will bring deep domain expertise in high-value payments, strong program leadership experience, and a proven track record of delivering complex transformation programs in regulated environments. Key Responsibilities Lead end-to-end delivery of the Payments Modernization program, ensuring alignment with business goals and regulatory requirements. Drive the legacy platform replacement with a scalable, secure, and compliant COTS solution. Architect and oversee the development of a rail-agnostic payment capability that supports SWIFT, RTP, ISO 20022, and emerging rails. Collaborate with cross-functional teams including product, engineering, compliance, and client stakeholders. Manage program governance, risk mitigation, and stakeholder communication across multiple geographies. Ensure seamless integration with existing infrastructure and future‑proofing of payment capabilities. Track KPIs, manage budgets, and ensure timely delivery with high quality. Required Qualifications 7+ years of experience in payments domain, with at least 5 years in program management roles. Strong understanding of High-Value Payments, ISO 20022, SWIFT, Fedwire, and CHIPS. Experience with COTS product implementations in financial services (e.g., FIS, Finastra, Volante, ACI). Proven ability to lead large-scale transformation programs in complex environments. Excellent stakeholder management and communication skills. Familiarity with rail-agnostic architecture principles and modern payment ecosystems. PMP or equivalent certification preferred. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Attributes Experience working with North American banks or securities firms. Exposure to cloud-native payment platforms and API-led modernization. Ability to operate in a fast‑paced, high‑growth environment with minimal supervision. The estimated total annual compensation range for candidates based out on NJ, IL, NY, CA & WA will be $168,000 to $234,000. Benefits Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C‑suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at ********************************** EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr

Infosys is seeking a hands-on Gen AI / Agentic AI Lead to drive the development and deployment of next-generation AI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI frameworks. This role is ideal for a mid-level engineer with strong technical depth, a passion for building, and the ability to lead small teams or workstreams in a fast-paced, innovation-driven environment. Required Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * 4 years of experience in software engineering or data science, with 2-3 years in Gen AI or LLM-based systems. * Strong Python programming skills and experience with ML/AI libraries (Hugging Face Transformers, LangChain, PyTorch). * Hands-on experience with vector databases (FAISS, Pinecone, Weaviate, Azure AI Search). * Familiarity with cloud platforms and Gen AI services (AWS, Azure, GCP). * Experience with REST API development (FastAPI, Flask) and containerization (Docker). * Solid understanding of AI governance, model safety, and prompt engineering. * This position is located in Bridgewater, NJ; Sunnyvale, CA; Austin, TX; Raleigh, NC; Richardson, TX; Tempe, AZ; Phoenix, AZ; Charlotte, NC; Houston, TX; Denver, CO; Hartford, CT; New York, NY, Palm Beach, FL; Tampa, FL or Alpharetta, GA, or is willing to relocate. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Key Responsibilities * Design, develop, and deploy Gen AI applications using LLMs and agentic frameworks (e.g., LangGraph, AutoGen, Crew AI). * Fine-tune open-source and proprietary LLMs using techniques like LoRA, QLoRA, and PEFT. * Build and optimize RAG pipelines with hybrid retrieval, semantic chunking, and vector search. * Integrate Gen AI solutions with cloud-native services (AWS Bedrock, Azure OpenAI, GCP Vertex AI). * Work with unstructured data (PDFs, HTML, audio, images) and multimodal models. * Implement LLMOps practices including prompt versioning, caching, observability, and cost tracking. * Evaluate model performance using tools like RAGAS, DeepEval, and FMeval. * Collaborate with product managers, data engineers, and UX teams to deliver production-ready solutions. * Mentor junior engineers and contribute to code reviews, design discussions, and best practices. Preferred Qualifications: * Exposure to agentic workflows and autonomous agents. * Experience with CI/CD pipelines and DevOps tools (GitHub Actions, Jenkins, Terraform). * Familiarity with front-end integration (React, Angular, TypeScript) and GraphQL APIs. * Knowledge of model interpretability, bias mitigation, and human-in-the-loop systems. * Experience with multimodal models and perception systems (e.g., vision + language). The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face-to-face. Estimated annual compensation range for candidates in the below locations will be- Sunnyvale, CA; Bridgewater, NJ; New York, NY, Denver, CO: $73000 to $122275 Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off.

The Technical Support Architect is responsible for delivering advanced technical expertise and architectural guidance to resolve complex customer issues, ensuring optimal product use and seamless solution integration. Acting as the highest escalation point for critical technical challenges, this role leads to comprehensive root cause analyses to prevent recurring problems. It manages incident and problem resolution by orchestrating cross-functional collaboration to swiftly address critical issues and implement effective preventive measures. As a senior individual contributor, the Technical Support Architect serves as a technical leader-without formal management duties-who solves high-impact problems, mentors team members, and establishes technical standards and best practices. This role demands deep expertise in software and hardware systems, cloud technologies, and industry best practices, along with the ability to communicate complex technical concepts clearly and provide actionable guidance to both customers and internal stakeholders. Your Role Responsibilities? Here's What You'll Do Lead the swift resolution of high-priority technical issues that significantly impact customer satisfaction and business operations. Guide clients in adopting best practices to integrate and optimize Informatica solutions effectively. Work closely with product management, R&D, and cross-product teams to triage customer bugs, prioritize concerns, and enhance product offerings aligned with customer needs. Plan proactive customer engagements and work on deflecting situations before they become escalated. Anticipate potential issues and engage customers proactively to deflect escalations and strengthen relationships. Oversee the creation and maintenance of comprehensive documentation, knowledge bases, and technical webinars to empower support teams and customers. Acts as a technical lead for a GCS team and ensure support teams have the technical expertise to handle complex issues effectively, mentoring engineers and setting technical standards. Collaborate with management to refine processes affecting both customer interactions and internal support efficiency. Utilize Gen AI and other advanced technologies to provide consistent, high-quality support and enhance customer satisfaction. What We'd Like to See Senior individual contributor, driving technical standards without formal management duties. Understanding of cloud release and incident management Role Essentials· Deep technical expertise in software architecture, system design, and cloud platforms (AWS, Azure, GCP). Strong problem-solving and root cause analysis abilities to resolve complex, multi-system issues. Excellent communication skills to translate complex technical concepts clearly to customers and internal teams. Customer-focused collaboration experience, working cross-functionally and mentoring technical staff. Understanding of networking, operating systems and security best practices. Experience with Informatica IICS platform would be preferable. Influences across segment, BU, and organization to achieve business goals. Senior individual contributor, driving technical standards without formal management duties. Understanding of cloud release and incident management BA/BS or equivalent educational background; we will consider an equivalent combination of relevant education and experience. Minimum 12+ years of relevant professional experience. #J-18808-Ljbffr

We are seeking an experienced Senior Project Manager to lead offshore delivery for a greenfield, frontend-heavy digital Learning Management System for a US-based automotive client. This role requires a strong technology background, hands-on project execution skills, and an excellent grasp of AI-enabled tools, CMS integrations, and modern project management practices. The PM will be responsible for hands-on project planning, delivery governance, and execution, while enabling seamless collaboration between onsite and offshore teams to deliver predictable outcomes within fixed scope, budget, and timelines. Key Responsibilities Own end-to-end offshore delivery for the LMS program, covering scope, schedule, budget, and quality. Develop and maintain detailed project plans, milestones, dependencies, and delivery schedules. Establish and run project governance with US-based customer stakeholders, including weekly/bi-weekly status reviews, risk reviews, and executive governance meetings. Plan and facilitate workshops (requirement walkthroughs, planning, retrospectives, release readiness) with business, product, and engineering teams. Manage team work allocation, capacity planning, and utilization across frontend, backend, UX, QA, and DevOps teams. Drive detailed delivery tracking using modern project management and collaboration tools (e.g., Jira, Confluence, Azure DevOps, Miro, MS Project, Slack/Teams). Oversee delivery of frontend-heavy and AI-enabled features, including CMS integrations for learning content and workflows. Partner closely with the onsite Senior Product Manager to ensure requirement clarity, backlog alignment, and priority management. Proactively manage risks, issues, and dependencies; own mitigation and escalation. Support onsite-offshore coordination through clear communication, overlap-hour planning, and structured handoffs. Lead release planning, UAT coordination with US customer teams, and production readiness. Required Skills & Experience 14-16 years of experience, with deep experience as a Senior Project Manager delivering complex digital platforms. Strong technical background, especially in frontend-intensive application development built from scratch. Hands-on experience in project planning, execution, governance, and delivery tracking. Solid understanding of AI tools, GenAI concepts, and AI-assisted delivery workflows. Proven experience with CMS platforms and enterprise integrations. Expertise in Agile / Scrum / Hybrid delivery models. Strong experience managing fixed scope, budget, and timeline engagements. Excellent communication, stakeholder management, and leadership skills. Experience working with US-based customers in an onsite-offshore delivery model. Nice to Have Experience delivering LMS or digital learning platforms. Exposure to AI-driven personalization, content generation, or recommendation engines. Automotive, retail, or dealer-ecosystem experience.

A global consulting firm seeks a Principal Consultant for Payments Transformation to lead a strategic initiative on High-Value Payments for a financial institution. Ideal candidates possess extensive payments domain experience and proven program management skills, specifically in transforming legacy systems and working with complex payment architectures. The role requires strong stakeholder engagement and a solid understanding of regulations. Competitive salary range is between $168,000 and $234,000 annually, with generous benefits including health insurance and 401(k) contributions. #J-18808-Ljbffr

Infosys is seeking a Senior Client Partner for its Utilities vertical. The person will lead all the client interfaces within the assigned account, working with the Group Managers to build the account plan, and will be responsible for client management based on the account plan. Usually, the Senior Client Partner handles a single account or part of a large account with a P&L of $50M+. Key Responsibilities: • Client relationship management and business development: manage client relationships, build a portfolio up to $50M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client • Account planning and governance: Create the account plan, including the required relationships, opportunities to be pursued, price decisions, etc. About Infosys Utilities: Infosys helps water, gas, and power utilities adopt digital technology to address demand and supply-side dynamics. We empower enterprises with capabilities to improve service delivery, drive innovation, and thrive in the renewable energy landscape. Our digital ecosystem navigates business challenges, opportunities, and risks. Required Qualifications: • Bachelor's degree or foreign equivalent required from an accredited institution. • Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience • Experience in the SAP domain is a must-have • Significant business development and project management experience • Experience managing various utility accounts and SAP solutions sales and implementation • Track record of interacting and building relationships with C-level client contacts • Hands-on experience with proposal creation and leading proposal presentations • Strong leadership, interpersonal, communication, and presentation skills • Wide variety of IT and business consulting engagement experience • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: • MBA degree or foreign equivalent and 12+ years of experience • Knowledge of utilities industry-specific go-to-market solutions • Good understanding of utilities industry-specific business issues and drivers • Global Delivery Model experience • Experience managing large multi-location consulting engagement teams • Track record as an Account Manager in a rapidly growing client relationship Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits : • Medical/Dental/Vision/Life Insurance • Long-term/Short-term Disability • Health and Dependent Care Reimbursement Accounts • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) • 401(k) plan and contributions dependent on salary level • Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Senior Director - Business Development in Hi-Tech sector. Senior Director - Hi-Tech Business Development Senior Manager - Client Services Client travel required, domestic and international. Infosys BPM is seeking to hire a Senior Director for New Account Business Development to expand the BPO outsourcing presence in Hi-Tech accounts. The Senior Director‑Hitech Business Development is responsible for all client interfaces within the assigned Hi-Tech sector. The person filling this role will build an account plan and be responsible for business development, growth, and expansion of the Infosys BPM brand based on the account plan. The role will be responsible for expanding the Infosys BPM business footprint across different lines of business to introduce our BPO outsourcing services, Global Business Services and Global Delivery Model to bid on potential growth business. Role Description Business development with expectation to utilize existing contacts to introduce Infosys BPM across assigned one named Hi-Tech account Manage and own the opportunity management cycle: Prospect-Evaluate-Propose-Close Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met Provide client introductions, provide customer maps and organization charts in support of the account plan Responsible for competitor analysis, market trends and intelligence for the deal and business units supported in the account Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. Basic Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education 14+ years of experience, with strong business development experience Preferred Qualifications Experienced in New Business Development and large deal BPO outsourcing experience Ability to bring existing contacts and connections to expand the business within Hi-Tech sector Track record of interacting and building relationships with CXO level client contact Understanding of sales cycle, key influencers, budget cycles and client's bid process Hands‑on experience with proposal creation and leading proposal presentations Ability to collaborate with internal cross‑functional teams for support Strong leadership, interpersonal, communication and presentation skills Wide variety of BPO, Management Consulting and Business Consulting engagement experience Track record in growing the BPO outsourcing business footprint within Hi-Tech sector accounts Knowledge of Hi-Tech industry trends and insights Good understanding of Hi-Tech industry business issues and drivers in BPO outsourcing space Global Delivery Model experience Experience managing and communicating with large international teams Track record as a Business Development Manager in a rapidly growing HiTech sector Work Model This role is client facing with ability to be remote (WFH) when not client facing. Role will require some domestic and occasional international travel. Preference is to be local to the Bay Area. Compensation Base salary range is $175-225K. Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end‑to‑end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting‑edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Infosys BPM has 44 delivery centers in 16 countries spread across five continents, with 59,443 employees from 108 nationalities, as of March, 2025. The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR‑specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists. Equal Opportunity Employer Statement Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. #J-18808-Ljbffr

A leading technology company in California is seeking a Senior Technical Support Architect to deliver technical expertise and guidance for complex customer issues. The role involves collaborating with product management and R&D teams, handling high-priority technical issues, and maintaining documentation to empower support teams. Candidates should have deep technical knowledge in software architecture and cloud systems, along with strong problem-solving abilities. A minimum of 12 years of experience is required, making this a pivotal role for driving technical standards without formal management duties. #J-18808-Ljbffr

Job Role: Senior Principal - Business Consulting State / Region / Province: California, New Jersey, New York, Texas Country: USA Company: ITL USA Requisition ID: 143049BR Senior Principal - Healthcare PMO, Program Management, Medicare/Medicaid/TriCare Infosys Consulting is seeking a highly skilled and experienced Senior Principal with a strong focus on large-scale program and project management in healthcare payer sectors, including expertise in the TriCare business. This leadership role requires a professional with a proven track record in healthcare business consulting to join our expanding healthcare practice. About the Role: As a Senior Principal at Infosys Consulting, you will play a pivotal role in supporting the sales process and managing consulting teams to deliver transformative strategies programs in the Healthcare industry. This role is instrumental in helping healthcare providers and payers implement advanced business and technology solutions that drive growth and optimize operations in business. You will leverage your healthcare consulting experience, industry insights, and specialization in areas such as program management, Data Analytics, AI-driven strategies, and industry best practices to improve business performance. Specific areas of focus include leading and managing large-scale programs and projects within healthcare payers, including TriCare business initiatives. Leads major projects, with a high focus on Medicare, Medicaid and TriCare implementations: and serves as a key customer-facing member of an Infosys Healthcare Consulting team. Contributes to the development of solutions to solve business problems and increase adoption of Infosys driven solutions. Significant contributor to customer sales pursuits and project proposals. This position is responsible for delivering actionable value across the Healthcare system. Responsibilities: Senior Principal is a member of the Healthcare consulting practice leadership team and helps drive the strategy, offerings, revenue growth, people development, and overall success of the practice. Lead and manage large-scale program and projects within healthcare payers, with a high focus on Medicare, Medicaid and/or TriCare implementations. Cultivate and sustain long-term relationships with clients, ensuring consistent value delivery and satisfaction. Oversee the development of project proposals and pricing, providing strategic guidance and solution leadership. Provide overall project management, solution leadership and critical problem solving. Address and resolve issues within reasonable timeframes for all project components. Manage ad hoc client requests and provide clients with feedback on feasibility and timelines. Ability to delegate effectively and develop junior team members as effective consultants. Able to operate effectively with ambiguity, structure responses, and seek clarity from leaders. Directs team members in updating project plans, change of scope, risk logs, etc. Provide coordination for the overall project and identifies synergies, duplication of efforts or overlap, and any project gaps. Collaborate with Government agencies and consultants to develop analytic approach and methods and works with the team to prepare client deliverables. Leads the development of key findings, recommendations (including priorities when appropriate), and develops presentations for client executive audiences. Engage in research and product development to drive innovative solutions in healthcare consulting. Support practice management processes, including utilization, staffing, opportunity tracking, budgeting etc. Basic Qualifications: Bachelor's degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Minimum of 9 years' experience with large HealthPlan and Providers and at least 5 years of advisory consulting experience in comparable consulting services. Ability to travel 4 days a week to multiple local, state and national client locations. Must be a Resident of an Infosys Consulting Hub Locations of Chicago, New York, New Jersey, Los Angeles and San Francisco or must reside in a city that is within a 2-hour driving distance from one of these hub locations. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: An MBA with an advanced degree or equivalent experience in healthcare, business, operations, information technology, analytics. Strong skills and experiences on large scale program and project management in healthcare payers. Strong client facing skills including presentations to senior leadership, advice and consult with clients. Demonstrated ability to coordinate, integrate and deliver informatics and business intelligence projects. Understanding issues related to data analysis in healthcare Provider and Payer industry. Strong planning, coordination, analytical and communication skills. Ability to derive insight and infer business implications from data. Familiarity with fundamental financial, performance, and quality measures used in the health care industry. Familiarity with statistics and advanced methods such as AI/Machine Learning preferred. Ability to provide guidance to stakeholders in understanding the business value of the initiative. Ability to interface with customers and other stakeholders with minimal supervision. Ability to complete project, with demonstrated commitment to meeting deliverables. Ability to prioritize multiple tasks and self-manage. Estimated annual compensation will be as follows: In CA/ NY: $241,000 - $300,000 Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants: • Ability to design and implement end-to-end solutions at scale • A flat organization structure with direct access to our senior-most leaders • An entrepreneurial environment full of bright, highly motivated consultants • Opportunities for motivated consultants to impact local communities • The ability to design your career and drive your professional learning and development • A truly global culture EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr

EPAM is seeking a dynamic and highly skilled **SAP Business Consulting Manager** to lead our SAP engagements and serve as a trusted advisor to clients on SAP transformation projects. In this pivotal role, you will lead global project teams and oversee the implementation of diverse SAP products. Join EPAM and contribute to the growth of our SAP business as an architect and expert, while also helping to build and scale our regional onsite delivery teams. Req.#932461045 **Responsibilities** + Communicate the business value of SAP solutions by aligning design and architecture with client goals, and participate in pre-sales activities, customer proposals, and statements of work + Build and maintain strong customer relationships, managing expectations and resolving issues alongside account managers + Provide technical expertise in SAP configuration, customization, and integration, ensuring compliance with security, regulatory, and data privacy standards + Lead the delivery of end-to-end SAP projects, from design to deployment, while adhering to EPAM's methodologies and ensuring quality and productivity + Manage project timelines, budgets, resources, and dependencies, offering continuous improvement strategies for delivery processes + Act as the primary point of contact for delivery-related issues, managing escalations, upsells, and stakeholder communication with top management and clients + Collaborate with consulting, engineering, architects, and project teams to design, test, and implement efficient SAP solutions + Build and develop a high-performing team of SAP experts, conducting evaluations, identifying training needs, and fostering a culture of learning + Analyze system and business gaps, implement feedback from key users, and lead the development of enhancements to improve processes and outcomes + Establish and execute strategies for continuous delivery, measuring and improving productivity across multiple project streams **Requirements** + Bachelor's or Master's degree (preferred) in Computer Science, Information Technology, or a related field + 8+ years of SAP consulting and engineering experience, with a focus on SAP S/4HANA implementations + In-depth knowledge of SAP products, including architecture, configuration, integration, and customization, with expertise in SAP S/4HANA (Finance, Logistics, Manufacturing), SAP SCM, and SAP CX + Strong understanding of SAP S/4HANA migration, implementation approaches, and methodologies (e.g., SAP Activate, Agile) + Proven leadership skills with experience managing SAP teams, governing project deliveries, and working with outsourcing/delivery models (onshore, nearshore, offshore) + Advanced planning, management, and project execution abilities, with a track record of successfully delivering complex SAP solutions + Strong communication and interpersonal skills, capable of building relationships with clients and collaborating effectively across dispersed and virtual teams + Proactive, self-motivated, and passionate about staying updated on SAP technologies and industry trends **We offer** + Medical, Dental and Vision Insurance (Subsidized) + Health Savings Account + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability (Company Provided) + Life and AD&D Insurance (Company Provided) + Employee Assistance Program + Unlimited access to LinkedIn learning solutions + Matched 401(k) Retirement Savings Plan + Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time) + Paid Holidays - nine (9) total per year + Legal Plan and Identity Theft Protection + Accident Insurance + Employee Discounts + Pet Insurance + Employee Stock Purchase Program + If otherwise eligible, participation in the discretionary annual bonus program + If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program **This Remote Position Cannot be Performed in New York City.** This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $180,000 - $200,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position. In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance's key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov) EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone. At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Infosys is seeking a Technical Lead Consultant who will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle, including Requirements Elicitation, Application Architecture definition and Design. The candidate will play an important role in creating high‑level design artifacts, deliver high‑quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty, and be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications Located within commuting distance of Sunnyvale, CA or willing to relocate. Position may require travel. Bachelor's degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may be considered in lieu of each year of experience. Seven or more years of experience as a Technical Lead Consultant in RDK Broadband. Embedded domain experience with broadband CPE device background is mandatory. Experience as program manager for large programs involving Dev, QA and Release teams across multiple locations. Capability to drive large programs end‑to‑end, from reference platform development to product launch. Well versed with Agile processes. Manages project status and information through formal briefings, project update meetings and written electronic reports; presents status and reports to executive leadership. Addresses problems through risk management and contingency planning; presents solutions and/or options to executive management. Strong knowledge and expertise in project management methodologies, tools, resource management practices and change management techniques. Excellent verbal and written communication skills. Preferred Qualifications Experience in Embedded domain with broadband CPE device background is mandatory. Experience as program manager for large programs involving Dev, QA and Release teams across multiple locations. Capability to drive large programs end‑to‑end, from reference platform development to product launch. Well versed with Agile processes. Manages project status and information through formal briefings, project update meetings and written electronic reports; presents status and reports to executive leadership. Addresses problems through risk management and contingency planning; presents solutions and/or options to executive management. Strong knowledge and expertise in project management methodologies, tools, resource management practices and change management techniques. Excellent verbal and written communication skills. Eligibility Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Job Details The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Benefits Medical/Dental/Vision/Life Insurance Long‑term/Short‑term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. #J-18808-Ljbffr

We're currently looking for a Technical Support Architect with experience in Post-sales support or consulting experience in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases) to join Global Customer Support team. Job Profile Summary The Technical Support Architect is responsible for delivering advanced technical expertise and architectural guidance to resolve complex customer issues, ensuring optimal product use and seamless solutions around Informatica Master Data Management product and IDMC platform. Acting as the highest escalation point for critical technical challenges, this role leads to comprehensive root cause analyses to prevent recurring problems. It manages incident and problem resolution by orchestrating cross-functional collaboration to swiftly address critical issues and implement effective preventive measures. As a senior individual contributor, the Technical Support Architect serves as a technical leader-without formal management duties-who solves high-impact problems, mentors team members, and establishes technical standards and best practices. This role demands deep expertise in software and hardware systems, cloud technologies, and industry best practices, along with the ability to communicate complex technical concepts clearly and provide actionable guidance to both customers and internal stakeholders. Essential duties & responsibilities * Work with customers' technical team to address their design-related questions and suggest the best practices on Informatica Master Data Management product and IDMC platform * Review customer's implementation architecture and use cases * Lead the swift resolution of high-priority technical issues that significantly impact customer satisfaction and business operations. * Guide clients in adopting best practices to integrate and optimize Informatica solutions effectively. * Work closely with product management, R&D, and cross-product teams to triage customer bugs, prioritize concerns, and enhance product offerings aligned with customer needs. * Plan proactive customer engagements and work on deflecting situations before they become escalated. * Anticipate potential issues and engage customers proactively to deflect escalations and strengthen relationships. * Oversee the creation and maintenance of comprehensive documentation, knowledge bases, and technical webinars to empower support teams and customers. * Acts as a technical lead for a GCS team and ensure support teams have the technical expertise to handle complex issues effectively, mentoring engineers and setting technical standards. * Collaborate with management to refine processes affecting both customer interactions and internal support efficiency. * Utilize Gen AI and other advanced technologies to provide consistent, high-quality support and enhance customer satisfaction. Knowledge & Skills * Expert level knowledge on Informatica Master Data Management product suite required * Experience in a Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases), ideally using Informatica products. * Proven technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Virtualization, Business Intelligence, Application Integration and Microservices) * Track record of successful managing customers and complex data management needs * Deep technical expertise in software architecture, system design, and cloud platforms (AWS, Azure, GCP). * Strong problem-solving and root cause analysis abilities to resolve complex, multi-system issues. * Excellent communication skills to translate complex technical concepts clearly to customers and internal teams. * Customer-focused collaboration experience, working cross-functionally and mentoring technical staff. * Understanding of networking, operating systems and security best practices. * Experience with Informatica IICS platform would be preferable Education/Experience * Bachelor of computer science or equivalent educational background is preferred. * Minimum 15+ years of relevant professional experience.

As the **Head of Next-Generation Managed Services** at EPAM Systems, you will revolutionize our service delivery model by implementing AI-first strategies while leading multiple strategic client accounts. You'll architect next-generation managed services that integrate DevOps, SRE principles, and intelligent automation to transform how we deliver value. This pivotal leadership role requires both visionary thinking and operational excellence as EPAM positions itself as the leading AI-powered software Engineering Services provider. You'll serve as a trusted advisor to clients, designing future-ready service landscapes that leverage GenAI, AIOps, and advanced observability across cloud and on-premise environments while scaling our capabilities to support 10,000+ engineers. Req.#796768044 **Responsibilities** + Develop transformative managed services approaches integrating DevOps, SRE, and AI-powered automation + Design non-linear commercial models and implement GenAI programs to enhance team productivity + Lead delivery across multiple accounts + Implement effective incident management; drive system performance improvements; and establish advanced monitoring and alerting capabilities + Architect comprehensive automation strategies spanning service management, event correlation, and application performance management + Design observability solutions for hybrid environments and implement AIOps strategies + Serve as a thought leader and trusted advisor to clients + Identify new service opportunities + Develop differentiated solutions leveraging emerging technologies + Build high-performing teams that deliver exceptional client satisfaction **Requirements** + 15+ years of technology leadership experience with at least 10 years in managed services + Deep expertise in Service Design, DevOps practices, SRE principles, and automation strategy + Proven experience implementing AIOps, GenAI, and advanced observability platforms + Strong track record of business development, revenue growth, and team leadership + Demonstrated ability to develop innovative service models and drive digital transformation + Experience designing integrated operating models for multi-vendor scenarios + Master's degree in Computer Science, Engineering, or related field (or equivalent experience) + Exceptional communication skills with the ability to translate complex technical concepts for business audiences + History of successfully leading and scaling managed services operations with large teams **We offer** + Medical, Dental and Vision Insurance (Subsidized) + Health Savings Account + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability (Company Provided) + Life and AD&D Insurance (Company Provided) + Employee Assistance Program + Unlimited access to LinkedIn learning solutions + Matched 401(k) Retirement Savings Plan + Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time) + Paid Holidays - nine (9) total per year + Legal Plan and Identity Theft Protection + Accident Insurance + Employee Discounts + Pet Insurance + Employee Stock Purchase Program + If otherwise eligible, participation in the discretionary annual bonus program + If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program **This Remote Position Cannot be Performed in New York City.** This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $170,000 - $273,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position. In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance's key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov) EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone. At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.