Service Manager jobs at Nixon Power Services

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.

Global Tech Services Engineering Senior Build Your Career with Ashley Join The #1 Furniture Company-Join The #1 Furniture Brand Ashley Furniture Industries Inc. is the largest furniture manufacturer in the world. Established in 1945, Ashley offers one of the industry's broadest product assortments to retail partners in 123 countries. Our IT team combines a skilled workforce, implements the most advanced equipment available, and incredible desire to support one of the most agile manufacturing and distribution operations in the industry! Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Title: Global Tech Services Engineering Senior Location: Onsite - Advance, NC What Will You Do? As a Global Tech Services Senior, you will serve as a technical expert individual contributor, directly executing and advancing our enterprise Global Tech Services management initiatives while collaborating with team members. This dynamic role requires deep technical expertise, focusing on implementing complex technical solutions and providing technical guidance to team members. You will work hands-on with complex systems, contributing significantly to code development, system architecture, and technical implementation while ensuring your work aligns with team objectives. Your hands-on responsibilities include developing PowerShell scripts, engineering deployment solutions, and implementing advanced configurations across our MECM infrastructure and MDM platforms. While coordinating with team members and stakeholders, you'll maintain a primary focus on technical execution, solution architecture, and complex problem-solving. The position emphasizes strong technical contributions, including code development, technical documentation, and direct execution of challenging projects. As a technical lead, you'll work extensively on operating system imaging, application packaging, and security implementations across multiple platforms (Windows, mac OS, Linux, iOS, Android). Your expertise in Microsoft Exchange, MECM, and various MDM solutions (Intune, Kanji, SOTI, Knox) will enable you to both execute complex technical solutions and provide guidance to team members. This role emphasizes maintaining advanced technical proficiency while sharing knowledge and promoting technical excellence through hands-on examples. Primary Responsibilities: Technical Leadership Contribute as a technical SME for MECM administration Execute strategic initiatives for the engineering team Implement continuous improvements for Global Tech Services Collaborate with vendors and stakeholders Technical Execution Configure and maintain MECM infrastructure, including system upgrades and migrations Execute comprehensive software deployment strategies through Software Center Develop application packaging, testing, and deployment processes Implement system security, compliance, and patch management Monitor and optimize system health and performance Support a Microsoft Exchange environment Develop and maintain cross-platform imaging solutions Software Deployment & Package Management Design and execute software deployment packages Configure and optimize Software Center functionality and user experience Implement packaging standards and quality control procedures Create and maintain Windows application packaging Develop PowerShell automation scripts Execute deployment configurations and schedules Implement testing protocols and validation procedures Operations & Security Implement security baselines and compliance standards Support disaster recovery and business continuity planning Create and maintain system documentation and standard operating procedures Monitor and report on system metrics and KPIs Execute device patching management Configure mobile device management solutions Technical Leadership Responsibilities: Microsoft Endpoint Configuration Manager (MECM/SCCM) enterprise administration Advanced Windows Server and Active Directory management Device Patching Management: Enterprise-wide patch deployment strategies Vulnerability assessment and remediation Compliance reporting and monitoring Update ring management Testing and validation procedures Operating System Image Development & Engineering: Windows OS platforms mac OS environments Linux distributions Android tablet configurations iOS device configurations Mobile Device Management (MDM) Solutions: Microsoft Intune Kanji SOTI MobiControl Apple Business Manager Samsung Knox Microsoft Exchange Administration: Server configuration and maintenance Security and compliance management Mail flow management User administration Hybrid deployment expertise Advanced Windows Application Packaging: Complex application packaging and testing Advanced PowerShell script development Custom deployment solutions Application compatibility testing Package troubleshooting and remediation What Do You Need? Bachelor's degree in Computer Science, Information Technology, or related field preferred 5+ years of hands-on IT operations experience Strong technical mentorship skills with proven experience guiding technical team members Knowledge of IT infrastructure, security protocols, and best practices Excellence in technical project execution and resource utilization Advanced analytical and problem-solving capabilities Outstanding communication and cross-functional collaboration skills Experience with IT service delivery and ITIL frameworks Demonstrated ability to lead by technical example and serve as a subject matter expert Track record of successful complex technical implementations and solutions delivery Ability to travel domestically as needed Flexibility to work extended hours when required Strong commitment to ethics, integrity, and trust

Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard hardscape, Echelon Masonry, MoistureShield composite decking, RDI railing, Catalyst™ Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, Lawn & Garden mulches and landscape features, and Techniseal sands and sealant technologies. Job Summary The Plant Manager is responsible for the overall plant operations, including all production and ensuring all employees strive to meet the standards set forth by the company for Safety, Quality, Efficiency, Preventative Maintenance, and Housekeeping. Job Location This is an on-site position based in Lehigh Acres, FL. Job Responsibilities Direct all plant manufacturing processes and ensure quality products while maintaining a safe work environment Plan and direct the layout of equipment, workflow and workforce utilization as well as participating in the procurement of raw materials, supplies and other production needs Planning and establishing work schedules, assignments and production sequences to meet production goals Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Job Requirements Bachelor's degree and/or three or more years as a plant manager in a similar industry or equivalent combination of education, training, and experience Ability to review and discuss results of production reports and P&L statements Strong working knowledge of OSHA and safety procedures Purchasing experience preferred Ability to train and instruct employees Knowledge of construction products and basic knowledge of electronics and programmable controllers preferred What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Build Your Career with Ashley Furniture Senior Manager of Frame Mill Operations What Will You Do? The Senior Operations Manager will direct daily activities of Operations Managers and Supervisors on multiple shifts. This positionwill direct production activities for multiple work centers and processes on multiple shifts. The Senior Operations Manager will lead and mentor production managers and supervisors to achieve overall performance goals for production, cost, quality and safety. This position will coordinate production activities through planning with departmental Supervisors, Schedulers, Human Resources Managers and Quality Systems Trainers to ensure that manufacturing objectives are accomplished in a timely and cost effective manner. What Do You Need? Bachelor's Degree in business or related field or equivalent work experience, Required 10 years in a manufacturing role, Required Supervisory/Management Experience Obtain Powered Industrial Vehicle license Lean Manufacturing and Continuous Quality Improvement principles and system Improvement Methods Capacity planning and product flow Who We Are At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

Build Your Career with Ashley Furniture Senior Manager of Frame Mill Operations What Will You Do? The Senior Operations Manager will direct daily activities of Operations Managers and Supervisors on multiple shifts. This positionwill direct production activities for multiple work centers and processes on multiple shifts. The Senior Operations Manager will lead and mentor production managers and supervisors to achieve overall performance goals for production, cost, quality and safety. This position will coordinate production activities through planning with departmental Supervisors, Schedulers, Human Resources Managers and Quality Systems Trainers to ensure that manufacturing objectives are accomplished in a timely and cost effective manner. What Do You Need? Bachelor's Degree in business or related field or equivalent work experience, Required 10 years in a manufacturing role, Required Supervisory/Management Experience Obtain Powered Industrial Vehicle license Lean Manufacturing and Continuous Quality Improvement principles and system Improvement Methods Capacity planning and product flow Who We Are At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/15 days vacation first year + Holidays & Sick-time Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle Check us out!*************************** What you will do Johnson Controls Regional HVAC Service Managers enable growth with strong operational focus and delivery execution for our customers. Drive significant service growth and constant improvement on pace of performance. This will be achieved through strong service leadership and specific areas of focus, below. How you will do it Aggressively connect assets to accelerate digitization benefits for customers and JCI operations. Supervising, mentoring and developing direct reports Elevate technician engagement and service agreement retention. Safety: Delivers JCI Zero Harm safety culture by leading Safety KPIs within the Region to achieve TRIR/LWIR outcome improvement Customer Centricity: Drives a customer centric culture at all levels and places the highest priority on customer satisfaction throughout the installation process. Long Range Planning & Transformation Initiatives: Ensures Regional Implementation of new Install and Service functional process and initiatives launched by functional teams. Capability: Works with Market General Managers to ensure Install and Service Managers and sellers are upskilled using coaching as well as established learning and development programs and tools. Capacity: Works with local teams to hire, develop and retain a pipeline of diverse talent. Financials results: Delivers quarterly Regional Install and Service revenue growth, margin expansion, net billing, cash collections, trade working capital, service linkage. SOP and Metrics: Drives Security operational standards & Compliance to process. Leadership Standard Work: Leads Install and Service executed revenue forecasting process for the Region and follows other LSW guidelines. Collaborates with Region Commercial and Functional leadership to ensure cross functional collaboration and implementation of required SOPs. Key experiences and skills to bring to the role: Leader attributes: What we look for: At least 5 years running a Commercial HVAC business Strong leadership skills with the ability to influence and inspire others Experience with contracting, understanding S&OP, construction legalities, procurement, functional support structures, change management Developing strategic growth plans at the local or multimarket level Deep understanding of service impacts on P&L Relentless customer-first mentality, Fostering and maintaining customer satisfaction Executing and improving established processes Building high performing teams, Influencing skills, Developer of skills in others Connects strategy to execution. Problem solves Communicates well with internal and external stakeholders Marshalls and allocates resources effectively Creates trust through role modeling, follow through, and small say/do gap Change and learning agility HIRING SALARY RANGE: $141,000-188,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ****************************************** #LI-Onsite #LI-KW1 #LI-NC1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer * Competitive salary * Paid vacation/15 days vacation first year + Holidays & Sick-time * Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one * Extensive product and on the job/cross training opportunities With outstanding resources * Encouraging and collaborative team environment * Dedication to safety through our Zero Harm policy * Company vehicle * Check us out!*************************** What you will do Johnson Controls Regional HVAC Service Managers enable growth with strong operational focus and delivery execution for our customers. Drive significant service growth and constant improvement on pace of performance. This will be achieved through strong service leadership and specific areas of focus, below. How you will do it * Aggressively connect assets to accelerate digitization benefits for customers and JCI operations. * Supervising, mentoring and developing direct reports * Elevate technician engagement and service agreement retention. * Safety: Delivers JCI Zero Harm safety culture by leading Safety KPIs within the Region to achieve TRIR/LWIR outcome improvement * Customer Centricity: Drives a customer centric culture at all levels and places the highest priority on customer satisfaction throughout the installation process. * Long Range Planning & Transformation Initiatives: Ensures Regional Implementation of new Install and Service functional process and initiatives launched by functional teams. * Capability: Works with Market General Managers to ensure Install and Service Managers and sellers are upskilled using coaching as well as established learning and development programs and tools. * Capacity: Works with local teams to hire, develop and retain a pipeline of diverse talent. * Financials results: Delivers quarterly Regional Install and Service revenue growth, margin expansion, net billing, cash collections, trade working capital, service linkage. * SOP and Metrics: Drives Security operational standards & Compliance to process. * Leadership Standard Work: Leads Install and Service executed revenue forecasting process for the Region and follows other LSW guidelines. * Collaborates with Region Commercial and Functional leadership to ensure cross functional collaboration and implementation of required SOPs. Key experiences and skills to bring to the role: Leader attributes: What we look for: * At least 5 years running a Commercial HVAC business * Strong leadership skills with the ability to influence and inspire others * Experience with contracting, understanding S&OP, construction legalities, procurement, functional support structures, change management * Developing strategic growth plans at the local or multimarket level * Deep understanding of service impacts on P&L * Relentless customer-first mentality, Fostering and maintaining customer satisfaction * Executing and improving established processes * Building high performing teams, Influencing skills, Developer of skills in others * Connects strategy to execution. Problem solves * Communicates well with internal and external stakeholders * Marshalls and allocates resources effectively * Creates trust through role modeling, follow through, and small say/do gap * Change and learning agility HIRING SALARY RANGE: $141,000-188,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ****************************************** #LI-Onsite #LI-KW1 #LI-NC1

Job Description JOB FUNCTION: The Regional Service Manager (RSM) leads field operations across a defined multi-state territory, ensuring safe, efficient, and contract-compliant service for industrial water treatment systems. This position manages a team-including Area Supervisor(s), Project Coordinator, Maintenance Technician, and Field Service Technicians-holding full responsibility for safety, regional P&L performance, contract execution, personnel management, and continuous operational improvement through the company's safety and quality systems. ESSENTIAL FUNCTIONS: 1. Lead, coach, and support a regional team to deliver high-quality field service that meets or exceeds contractual and customer expectations. 2. Oversee daily operations including scheduling, site coverage, task execution, and technician utilization, in partnership with the Area Supervisor(s). 3. Manage regional Profit & Loss performance by optimizing labor, travel, and resource allocation; ensure services are delivered efficiently and within budget. 4. Use internal systems such as Task Management software, Intelex, and the Quality System to monitor KPIs and maintain compliance with safety and quality protocols. 5. Act as the point of contact for escalated service issues, customer communication, and execution of contractual obligations. 6. Support project planning and execution through the Project Coordinator for system startups, upgrades, and transitions. 7. Ensure all services are performed safely and in accordance with company and regulatory requirements. 8. Lead the hiring, development, and performance management of field staff, promoting a culture of accountability and growth. 9. Review and drive improvements in preventive maintenance, response time, task closure rates, and customer satisfaction. KEY BEHAVIORS: 1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction. 2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation. 3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation. 4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow. 5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals. QUALIFICATIONS: 1. Minimum 2 years of leadership or management experience in a field service or operational environment. 2. Preferred: Bachelor's degree in Engineering, Business Administration, or a related technical or management field. 3. Industry experience in water treatment or similar fields (e.g., chemical processing, power generation, HVAC, or industrial utilities) preferred. 4. Proven ability to manage remote teams and complex site operations. 5. Working knowledge of contract interpretation, task scheduling, safety compliance, and service delivery metrics. 6. Experience with field service management tools; familiarity with Task Management software and Intelex Safety Management a plus. 7. Strong financial acumen, with prior responsibility for managing budgets or regional P&L preferred. 8. Proficient in Microsoft Office and digital systems for tracking, communication, and reporting. 9. Willing to travel 30-50% within the assigned region, including some overnight stays.

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively. Summary of Responsibility: The Regional Service Manager oversees all service and parts operations within their region, ensuring efficient scheduling, strong team performance, and exceptional customer support. This role manages staff development, drives customer satisfaction, and identifies growth opportunities through proactive relationship building and effective program implementation. The manager also ensures inventory efficiency, integrates department activities into the CRM system, and maintains compliance with company policies while providing timely feedback and leadership to achieve regional and organizational goals. What You Will Contribute: Manage staff and schedule on a daily basis to ensure resources are effectively utilized. Responsible for the recruiting, management, performance and development of direct-reporting staff. Prepare action plans by individuals, as well as by team, for effective customer support. Design and implement customer support programs that enable the company to achieve a recognized market leadership position. Visit customers on a regular basis to strengthen relationships with company. Seek growth opportunities with additional value-added parts program additions (ex. PM programs). Develop and manage inventory control system that maximizes investment in parts through higher inventory turns and same day customer service support. Represent company at annual vendor parts management meetings. Provide timely feedback to senior management regarding performance. Delegate authority and responsibility with accountability and follow-up. Set example for Service teams in areas of personal character, commitment, organizational skills, and work habits. Conduct regular coaching and counseling with Parts and Service teams to generate knowledge-based skills required to enhance customer satisfaction. Ensure customer commitments are executed as planned to guarantee complete customer satisfaction. Take ownership of customer related problems and coordination with service and other departments when necessary for resolution to assure customer service satisfaction. Stay abreast of vendor products and new technology and disseminate information to Parts and Service teams. Develop and maintain partner relationships with our machine tool vendors and other third-party vendors. Maintain contact with all clients in the market area to ensure high levels of client satisfaction. Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team. Participate in meetings, seminars, and training sessions to stay apprised of new developments in field. Integrate department activity into the services CRM system (e-Synergy) Perform such other related tasks or duties as the company may assign in its discretion. Other Functions: Perform related duties as required. The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications and Competencies 7+ years in supervisory field service management position or related field required. Problem solving skills and attention to detail with technical aptitude is required. Extensive experience in all aspects of customer/supplier relationship management. Strong understanding of customer and market dynamics and requirements. Strong project management skills and track record for developing staff. Intermediate to advanced level skills in software associated with Microsoft Suite and other related business programs required. Exhibit excellent team work skills. Preferred Qualifications (Certificates, Training, Licenses, and Experience): Bachelor's Degree and/or related experience Public speaking and/or product presentation experience Mental and Physical Requirements The physical demands and work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged period of times. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep their composure with the public and co-workers in everyday, stressful situations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Job Requisition ID: #1384B, Charlotte NC

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively. Summary of Responsibility: The Regional Service Manager oversees all service and parts operations within their region, ensuring efficient scheduling, strong team performance, and exceptional customer support. This role manages staff development, drives customer satisfaction, and identifies growth opportunities through proactive relationship building and effective program implementation. The manager also ensures inventory efficiency, integrates department activities into the CRM system, and maintains compliance with company policies while providing timely feedback and leadership to achieve regional and organizational goals. What You Will Contribute: Manage staff and schedule on a daily basis to ensure resources are effectively utilized. Responsible for the recruiting, management, performance and development of direct-reporting staff. Prepare action plans by individuals, as well as by team, for effective customer support. Design and implement customer support programs that enable the company to achieve a recognized market leadership position. Visit customers on a regular basis to strengthen relationships with company. Seek growth opportunities with additional value-added parts program additions (ex. PM programs). Develop and manage inventory control system that maximizes investment in parts through higher inventory turns and same day customer service support. Represent company at annual vendor parts management meetings. Provide timely feedback to senior management regarding performance. Delegate authority and responsibility with accountability and follow-up. Set example for Service teams in areas of personal character, commitment, organizational skills, and work habits. Conduct regular coaching and counseling with Parts and Service teams to generate knowledge-based skills required to enhance customer satisfaction. Ensure customer commitments are executed as planned to guarantee complete customer satisfaction. Take ownership of customer related problems and coordination with service and other departments when necessary for resolution to assure customer service satisfaction. Stay abreast of vendor products and new technology and disseminate information to Parts and Service teams. Develop and maintain partner relationships with our machine tool vendors and other third-party vendors. Maintain contact with all clients in the market area to ensure high levels of client satisfaction. Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team. Participate in meetings, seminars, and training sessions to stay apprised of new developments in field. Integrate department activity into the services CRM system (e-Synergy) Perform such other related tasks or duties as the company may assign in its discretion. Other Functions: Perform related duties as required. The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications and Competencies 7+ years in supervisory field service management position or related field required. Problem solving skills and attention to detail with technical aptitude is required. Extensive experience in all aspects of customer/supplier relationship management. Strong understanding of customer and market dynamics and requirements. Strong project management skills and track record for developing staff. Intermediate to advanced level skills in software associated with Microsoft Suite and other related business programs required. Exhibit excellent team work skills. Preferred Qualifications (Certificates, Training, Licenses, and Experience): Bachelor's Degree and/or related experience Public speaking and/or product presentation experience Mental and Physical Requirements The physical demands and work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged period of times. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep their composure with the public and co-workers in everyday, stressful situations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Job Requisition ID: #1384B, Charlotte NC

Regional Service Manager - Ocala, FL (Remote) Join BGIS - Where Your Career Thrives! Are you seeking a workplace that prioritizes your growth, values your individuality, and empowers you to succeed? At BGIS, we're more than a company-we're a community dedicated to fostering innovation, delivering exceptional service, and creating opportunities for our team to shine. As a global leader in facility management and real estate services, we manage over 320 million square feet across 30,000+ locations in North America, Europe, the Middle East, Australia, and Asia. With a team of 6,500+ professionals, we're committed to enabling innovation for our clients and supporting your career aspirations. We're looking for a dynamic Regional Service Manager to join our team in Ocala, FL (Remote). If you're a motivated leader with a passion for driving excellence, this is your opportunity to make an impact! Why Choose BGIS? A Company That Cares: We're invested in your success, offering clear paths for career growth and professional development. Flexible Rewards: Enjoy recognition and benefits tailored to your unique needs and lifestyle. People-First Culture: At BGIS, you're not just an employee-you're a valued partner in our mission to deliver outstanding service. About the Role As a Regional Service Manager, you'll lead a team of skilled commercial service technicians across one of our U.S. districts, driving operational excellence and client satisfaction. You'll play a pivotal role in managing service operations, fostering team engagement, and supporting business growth while upholding BGIS's commitment to innovation, safety, and compliance. Key Responsibilities People Leadership Lead, mentor, and develop a team of service technicians, fostering engagement, performance, and retention. Oversee hiring, performance evaluations, and compensation recommendations. Provide ongoing feedback and coaching to enhance team performance. Ensure compliance with health, safety, and regulatory standards through training, toolbox talks, and incident monitoring. Support team members with expert problem-solving and guidance. Contribute to company-wide initiatives as needed. Regional Operations Management Oversee dispatch functions, assigning repair tickets and projects to technicians for timely, high-quality completion. Schedule and manage preventative maintenance and service tasks. Review service and repair invoices for accuracy and efficiency. Manage operational budgets, optimizing costs and resource utilization. Collaborate with stakeholders to refine processes and implement standard operating procedures. Ensure compliance with all applicable regulations and service level agreements. Drive operational efficiencies by analyzing work volume and developing corrective solutions. Work cross-functionally to deliver specialized support and seamless service. Resolve operational issues with urgency to exceed client expectations. Manage inventory to support service delivery. What We Offer Compensation & Benefits Competitive Salary: $95,000-$110,000 annually. Bonus Potential: 5% Optimizer Annual Incentive Award (OAIA). Travel Perks: $55 daily per diem and lodging provided for authorized out-of-town travel. Generous Paid Time Off: Start with 88 hours, increasing to 168 hours with tenure. Paid Holidays: 7 per year (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas). 401(k) Match: 5% employer match to secure your future. Additional Perks Company-issued cellphone and tablet for seamless work. Annual boot voucher to keep you equipped. Comprehensive health, life, and disability benefits package. Access to corporate perks through ADP. Robust technical training and career development programs. Opportunities for career advancement and potential relocation. What You Bring Required Knowledge & Skills Associate degree, equivalent training, or relevant work experience. Minimum 5 years in a similar role with supervisory or management experience leading a team of technicians. In-depth knowledge of commercial HVAC service and installation. Strong leadership skills to engage and motivate teams to achieve goals. Excellent communication skills, including influencing, negotiating, and client-facing interactions. Proactive problem-solving mindset with a focus on continuous improvement. Strong relationship-building skills with internal teams, clients, and vendors. Proficiency in Microsoft Office and related computer applications. Self-motivated with the ability to multitask and manage independently. Licenses & Certifications Certification or additional training in a relevant specialty is a plus. Physical Demands & Work Environment Ability and willingness to travel frequently for meetings and job visits (reimbursement provided). Valid driver's license and access to personal transportation for work-related travel. Reasonable accommodations available for qualified individuals with disabilities. Join Us Today! At BGIS, you'll find a supportive environment where your leadership can shape the future of our operations and inspire a team to deliver exceptional results. If you're ready to take your career to the next level with a company that values innovation and growth, apply now to become our Regional Service Manager in Ocala, FL! For more information or to apply, visit our careers page or contact our HR team. Let's build something extraordinary together! At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! Visit us online at *********************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-DW1

Job DescriptionDescription: Title: Regional Service Manager Department: Service Reports to: Director of Service Radon Medical Imaging is a world-class distributor of industry leading radiology equipment, a trusted independent medical device service provider specializing in multi-vendor service and asset management, and a leader in refurbishing high-end radiology equipment. We pride ourselves on delivering exceptional service, innovative solutions, and operational excellence to our partners and clients. Radon is a Private Equity backed company on an aggressive growth trajectory with several completed acquisitions creating exciting opportunities for innovation, scalability, and career advancement. Job Summary Lead and manage comprehensive biomedical and imaging equipment service operations across a designated geographic region, ensuring optimal equipment performance, customer satisfaction, and revenue growth while directing field service teams and maintaining strategic client relationships. Responsibilities Regional Operations Management: Oversee service delivery for biomedical and imaging equipment across multiple healthcare facilities within assigned territory Manage regional P&L responsibility, including revenue targets, cost control, and profitability metrics Develop and execute strategic business plans to achieve growth objectives and market expansion Ensure compliance with regulatory standards, safety protocols, and quality assurance programs Team Leadership and Development: Supervise and mentor field service engineers, biomedical technicians, and support staff (typically 15-25 direct and indirect reports) Recruit, hire, and onboard qualified service personnel to meet regional staffing needs Conduct performance evaluations, provide coaching, and support career development initiatives Manage training programs to ensure technical competency and certification maintenance Customer Relationship Management: Maintain strategic relationships with key accounts, including hospitals, imaging centers, and clinics Lead contract negotiations, service agreement renewals, and expansion opportunities Resolve escalated customer issues and ensure service level agreement compliance Conduct regular business reviews with major clients to assess satisfaction and identify growth opportunities Technical Operations Oversight: Ensure timely response to service calls and emergency equipment failures Monitor key performance indicators including uptime, response times, and first-call resolution rates Coordinate with technical specialists for complex equipment issues and major installations Manage inventory levels for spare parts, consumables, and loaner equipment Financial and Strategic Planning: Develop annual budgets and quarterly forecasts for regional operations Analyze market trends and competitive landscape to identify business opportunities Implement pricing strategies for service contracts and time-and-materials work Prepare regular reports for senior management on operational and financial performance Requirements: Travel and Physical Requirements Extensive travel throughout assigned region (50-70% travel) Valid driver's license and reliable transportation Ability to work flexible hours including occasional evenings and weekends for emergency response Comfortable working in healthcare environments with potential exposure to medical procedures Qualifications Bachelors degree in engineering, business administration or related field, MBA preferred Professional certifications (CBET, CRES, or equivalent) strongly desired Current knowledge of medical device regulations and healthcare industry standards Minimum 7-10 years of experience in biomedical or imaging equipment service management 3-5 years of regional management or multi-site leadership experience Proven track record in P&L management and achieving revenue targets Experience with service contract management and customer relationship development Comprehensive understanding of medical imaging equipment (CT, MRI, X-ray, ultrasound, mammography) Familiarity with biomedical equipment including patient monitors, infusion pumps, and laboratory instruments Knowledge of healthcare IT systems, PACS, and equipment connectivity Understanding of regulatory compliance requirements (FDA, Joint Commission, state agencies Strong financial acumen with experience in budget development and cost management Excellent communication and presentation skills for executive-level interactions Proven ability to build and maintain strategic customer relationships Experience with CRM systems, service management software, and business analytics tools Key Performance Metrics Regional revenue growth and profitability targets Customer satisfaction scores and retention rates Equipment uptime and service response times Team productivity and utilization rates Contract renewal and expansion rates Why Work With Us Growing company 401k with company match Medical benefit package Company covered dental 100% company paid Long Term Disability $250,000 life insurance policy 10 holidays PTO and sick days Paid Training Travel reimbursement

The Regional Manager reports directly to the Division Vice President and indirectly to Accounting, District Manager and Executive Leadership Team. The position will manage all accounts and managers within the assigned Region while partnering with all departments as required. This position, at times, will also perform or assist with cleaning duties as necessary. Manage multiple sites and visit regularly. Establish and implement operations standards. Exceed account budget sales, increase existing customer revenue growth, identify and sell additional services. Develop new revenue streams and sales opportunities. Work closely with Sales Team, participate in walk thru's and presentations. Manage and decrease direct labor costs annually. Manage and decrease direct cost at all accounts. Variance reporting. Lead Monthly Regional Board meetings utilizing the 4M Corporate Vision as a guide. Execute the 4M playbook, create and customize priority checklist for all accounts, report to customer, perform MAVRIC inspections, provide proactive customer updates, perform Cororate Safety Audits and Customer Partnering Reviews. Personally nurture Customer Intimacy to assure 100% account and customer retention. Continually review and introduce new and innovative solutions for the business. Assure hiring process is followed at all times and new hire paperwork and orientation/training is completed. Communicate and work closely with HR regarding recruitment and utilize for all HR related support. Communicate proactively with upper management on important issues. Attend management and customer meetings. Maintain the responsibility for hiring, firing and transferring of all Team Members. Manage job starts for Region. Assist Safety Department by promoting and ensuring that all safety programs are proactively implemented; i.e. safety shares, Safety Bingo, Tool Box talks, Safety newsletter, TRR, ICPMH, audits, etc). Assure zero EEOC activiity and less then 100% turn over annually. -Communicate, positively lead, promote self improvement and identify Team Members who can be developed. -Ensure all Team Members are trained and understand how they fit in the company. Knowledge of: Janitorial industry Scheduling, HR standards, safety requirements, payroll, customer service, all housekeeping services and what is needed to perform them. Labor and supply budgeting. P&L statements Ability to: Be organized, flexible, ability to multi-task and shift smoothly between numerous projects based on priority. Communicate effectively with a diverse workforce and customer base. Speak clearly and persuasively in positive or negative situations while maintaining a positive attitude. Maintain confidentiality and contact appropriate departments when assistance is needed, i.e. Safety, HR, etc. Problem solves and develops conceptual alternatives. Initiate and follow through with conflict resolution. Work hours that vary, sometimes across multiple shifts, as well as 40+ hours per week. Manage a staff of # Team Members. Train Team Members, when necessary. Be coached; learn on a regular basis as well as open to change. Actively promote and personally observe safety. Travel. Computer Skills/Software: 2+ years' experience using Microsoft Office - Word, Excel, PowerPoint and Outlook on a daily basis.

Job Purpose Provides leadership to a group of technicians and parts administrators to meet the quality and production targets of the department. Troubleshoots, documents, and repairs digital imaging systems, related peripherals, and software application installations. Assists the Hardware Production & Service Supervisor in order management, repair reporting, and process improvements. Duties and Responsibilities

Job DescriptionJob Purpose Provides leadership to a group of technicians and parts administrators to meet the quality and production targets of the department. Troubleshoots, documents, and repairs digital imaging systems, related peripherals, and software application installations. Assists the Hardware Production & Service Supervisor in order management, repair reporting, and process improvements. Duties and Responsibilities Leads and performs all activities associated with production jobs, demand/capacity planning, inventory kanban, and scheduling. Promote, drive, and support all applicable safety standards and measures. Conducts training sessions with new hires, cross-training with pre-existing repair technicians, and external training requests as needed. Works with the repair team in diagnosing, troubleshooting, and repairing digital imaging hardware and peripherals. Perform supervisory activities including timecard review and performance coaching. Assists Customer Service in responding to customer inquiries concerning various aspects of systems operation and problems or issues associated with the digital imaging kiosks and related systems. Provides technical support and internal training for digital imaging hardware and peripherals. Maintains the integrity of all aspects of the repair & return process. Troubleshoots hardware to component level with ability to replace defective components on PC based systems, dye-sublimation printers, digital cameras, etc. Diagnoses, repairs, inspects and reports status of PC based computer equipment and related digital peripherals. Assists in repair reporting, documentation, and developing departmental procedures. Fills in and performs the duties and responsibilities of the Service & Repair Supervisor when necessary. Reinstalls operating system software and digital imaging application software onto related platforms. Responsible for repairing and maintaining inventory of field-replacement equipment necessary to fulfill warranty agreement with customers. Will assist with production activities as needed. Promote and develop ERP utilization and expertise to support the above functions. Assist in promoting and maintaining 5S principles and initiatives. Other duties and responsibilities as needed. Qualifications High School Diploma or GED Equivalent Three or more years in a leadership position. Thorough knowledge of an ERP system and the necessary functions related to repair, production, and order management. Three or more years of hardware experience in technical repair, hardware troubleshooting, and/or data analysis and scripting environment. Functional knowledge of digital imaging systems. In depth knowledge and demonstrated ability to troubleshoot and repair PC based platforms. Functional knowledge of PC based hardware platforms including computing devices and components. Ability to maintain knowledge of changing platforms. Effective verbal and written communication skills. Ability to maintain a good working relationship with fellow co-workers. Strong attention to detail. Physical Demands The position requires the individual to spend extensive time at a desk working with programs and computer equipment including a variety of photographic and photographic related equipment in an office or laboratory environment. The position may also require some lifting of standard computer and computer-related equipment, up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Safety Requirements Due to the nature of the work performed in this job, the employee is required to wear safety glasses, safety gloves, hearing protection when needed, and ANSII-approved steel or composite-toed footwear while on the production floor. DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) - the world's largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer's specific business goals and objectives-backed by the quality and reliability today's customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at ************************ DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Purpose Provides leadership to a group of technicians and parts administrators to meet the quality and production targets of the department. Troubleshoots, documents, and repairs digital imaging systems, related peripherals, and software application installations. Assists the Hardware Production & Service Supervisor in order management, repair reporting, and process improvements. Duties and Responsibilities Leads and performs all activities associated with production jobs, demand/capacity planning, inventory kanban, and scheduling. Promote, drive, and support all applicable safety standards and measures. Conducts training sessions with new hires, cross-training with pre-existing repair technicians, and external training requests as needed. Works with the repair team in diagnosing, troubleshooting, and repairing digital imaging hardware and peripherals. Perform supervisory activities including timecard review and performance coaching. Assists Customer Service in responding to customer inquiries concerning various aspects of systems operation and problems or issues associated with the digital imaging kiosks and related systems. Provides technical support and internal training for digital imaging hardware and peripherals. Maintains the integrity of all aspects of the repair & return process. Troubleshoots hardware to component level with ability to replace defective components on PC based systems, dye-sublimation printers, digital cameras, etc. Diagnoses, repairs, inspects and reports status of PC based computer equipment and related digital peripherals. Assists in repair reporting, documentation, and developing departmental procedures. Fills in and performs the duties and responsibilities of the Service & Repair Supervisor when necessary. Reinstalls operating system software and digital imaging application software onto related platforms. Responsible for repairing and maintaining inventory of field-replacement equipment necessary to fulfill warranty agreement with customers. Will assist with production activities as needed. Promote and develop ERP utilization and expertise to support the above functions. Assist in promoting and maintaining 5S principles and initiatives. Other duties and responsibilities as needed. Qualifications High School Diploma or GED Equivalent Three or more years in a leadership position. Thorough knowledge of an ERP system and the necessary functions related to repair, production, and order management. Three or more years of hardware experience in technical repair, hardware troubleshooting, and/or data analysis and scripting environment. Functional knowledge of digital imaging systems. In depth knowledge and demonstrated ability to troubleshoot and repair PC based platforms. Functional knowledge of PC based hardware platforms including computing devices and components. Ability to maintain knowledge of changing platforms. Effective verbal and written communication skills. Ability to maintain a good working relationship with fellow co-workers. Strong attention to detail. Physical Demands The position requires the individual to spend extensive time at a desk working with programs and computer equipment including a variety of photographic and photographic related equipment in an office or laboratory environment. The position may also require some lifting of standard computer and computer-related equipment, up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Safety Requirements Due to the nature of the work performed in this job, the employee is required to wear safety glasses, safety gloves, hearing protection when needed, and ANSII-approved steel or composite-toed footwear while on the production floor. DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) - the world's largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer's specific business goals and objectives-backed by the quality and reliability today's customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at ************************ DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.