Customer Service Representative jobs at NLB Services - 3299 jobs
Remote Customer Service Representative
Conduent 4.0
San Antonio, TX jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Remote CustomerServiceRepresentative (Texas)**
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at **$14/hr** , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
**What We Offer:**
+ **Work From Home- Statewide (Texas)**
+ **Full Time Employment** (40 hours/week)
+ Must have flexibility to work any of our 8-hour shift schedules during our business hours.
+ **Business Hours:** Monday - Sunday, 24/7
+ **Competitive Pay:** $14.00 starting on day one
+ Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying.
+ **Shift differential:** $1.50 per hour for hours between 6PM- 6AM
+ **Weekend Shift Differential:** $1.00 per hour (Sat and Sun, 6am-6pm)
+ **Incentive Plan:** Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
+ **Career Growth:** Opportunities to advance your career in a supportive, innovative environment.
+ **Benefits:** Comprehensive benefit options and a great work environment that values your success.
**What You'll Do:**
+ Efficiently manage a high volume of inbound calls in a fast-paced environment.
+ Listen actively to understand customer needs and offer clear, accurate information.
+ Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
+ Help cardholders with any questions about transactions and account statuses.
+ Process transactions efficiently via web-based applications and handle research requests with precision.
+ Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
+ Maintain in-depth knowledge of company and client programs, policies, and technology.
+ Support team operations during peak times or absences to help maintain seamless service.
**What We're Looking For:**
+ A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
+ An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
+ A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
+ A customerservice enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
+ A tech-savvy problem solver who's comfortable learning and adapting to new tools and technologies.
+ A focused multitasker who thrives in a structured, high-volume call center environment.
**Required Qualifications:**
+ Must be at least 18 years old and possess a High School Diploma or equivalent.
+ Must have 6 months of CustomerService, Call Center or Dispatch experience.
+ Complete a background check, credit check, and security fingerprinting.
+ Compliance with camera requirements for meetings and training.
+ **Internet Service:** Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
+ **Work Area:** Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
+ **Equipment:** The company will provide all necessary computer equipment
+ **Internet Speed Test:** Must complete an internet speed test and achieve a minimum of **50 Mbps upload and 50 Mbps download** .
+ Working knowledge of computers and Windows applications.
**Preferred Qualifications** :
+ 1+ years of previous call center experience
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.
**_We are currently NOT hiring in the following geographies, including but not limited to:_** **AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, TN, UT, VA, VT, WA, WV, WI, and WY.**
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$14 hourly 6d ago
Looking for a job?
Let Zippia find it for you.
Remote Customer Service Representative
Conduent, Inc. 4.0
Fort Worth, TX jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You CustomerServiceRepresentative, CustomerService, Representative, Internet, Remote, Retail, Banking
$25k-30k yearly est. 6d ago
Remote Customer Service Representative
Conduent Incorporated 4.0
Fort Worth, TX jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote CustomerServiceRepresentative (Texas)
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $14/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
Work From Home- Statewide (Texas)
Full Time Employment (40 hours/week)
Must have flexibility to work any of our 8-hour shift schedules during our business hours.
Business Hours: Monday - Sunday, 24/7
* Competitive Pay: $14.00 starting on day one
* Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying.
Shift differential: $1.50 per hour for hours between 6PM- 6AM
Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm)
Incentive Plan: Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
Career Growth: Opportunities to advance your career in a supportive, innovative environment.
Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
Efficiently manage a high volume of inbound calls in a fast-paced environment.
Listen actively to understand customer needs and offer clear, accurate information.
Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
Help cardholders with any questions about transactions and account statuses.
Process transactions efficiently via web-based applications and handle research requests with precision.
Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
Maintain in-depth knowledge of company and client programs, policies, and technology.
Support team operations during peak times or absences to help maintain seamless service.
What We're Looking For:
A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
A customerservice enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
A tech-savvy problem solver who's comfortable learning and adapting to new tools and technologies.
A focused multitasker who thrives in a structured, high-volume call center environment.
Required Qualifications:
Must be at least 18 years old and possess a High School Diploma or equivalent.
Must have 6 months of CustomerService, Call Center or Dispatch experience.
Complete a background check, credit check, and security fingerprinting.
Compliance with camera requirements for meetings and training.
Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
Equipment: The company will provide all necessary computer equipment
Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download.
Working knowledge of computers and Windows applications.
Preferred Qualifications:
* 1+ years of previous call center experience
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.
We are currently NOT hiring in the following geographies, including but not limited to: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, TN, UT, VA, VT, WA, WV, WI, and WY.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$14 hourly 6d ago
Remote Customer Service Representative
Conduent 4.0
Denver, CO jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Remote CustomerServiceRepresentative**
$14.00 HR
**_We are currently NOT hiring in the following geographies, including but not limited to:_**
**AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA, MS, NJ, NY, OR, RI, TX, VT, and WA.**
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at **$14/hr** , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
**What We Offer:**
+ **Work From Home**
+ **Full Time Employment** (40 hours/week)
+ Must have flexibility to work any of our 8-hour shift schedules during our business hours.
+ **Business Hours:** Monday - Sunday, 24/7
+ **Competitive Pay:** $14.00 starting on day one
+ Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying.
+ **Shift differential:** $1.50 per hour for hours between 6PM- 6AM
+ **Weekend Shift Differential:** $1.00 per hour (Sat and Sun, 6am-6pm)
+ **Incentive Plan:** Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
+ **Career Growth:** Opportunities to advance your career in a supportive, innovative environment.
+ **Benefits:** Comprehensive benefit options and a great work environment that values your success.
**What You'll Do:**
+ Efficiently manage a high volume of inbound calls in a fast-paced environment.
+ Listen actively to understand customer needs and offer clear, accurate information.
+ Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
+ Assist cardholders with inquiries regarding transactions and account statuses.
+ Process transactions efficiently via web-based applications and handle research requests with precision.
+ Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
+ Maintain in-depth knowledge of company and client programs, policies, and technology.
+ Support team operations during peak times or absences to help maintain seamless service.
**What We're Looking For:**
+ A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
+ An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
+ A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
+ A customerservice enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
+ A tech-savvy problem solver who's comfortable learning and adapting to new tools and technologies.
+ A focused multitasker who thrives in a structured, high-volume call center environment.
**Required Qualifications:**
+ Must be at least 18 years old and possess a High School Diploma or equivalent.
+ Must have 6 months of CustomerService, Call Center or Dispatch experience.
+ Complete a background check, credit check, and security fingerprinting.
+ Compliance with camera requirements for meetings and training.
+ **Internet Service:** Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
+ **Work Area:** Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
+ **Equipment:** The company will provide all necessary computer equipment
+ **Internet Speed Test:** Must complete an internet speed test and achieve a minimum of **50 Mbps upload and 50 Mbps download** .
+ Working knowledge of computers and Windows applications.
**Preferred Qualifications** :
+ 1+ years of previous call center experience
\#Remote44
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$14 hourly 6d ago
Remote Customer Service Representative
Conduent Incorporated 4.0
Spring, TX jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote CustomerServiceRepresentative (Texas)
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $14/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
Work From Home- Statewide (Texas)
Full Time Employment (40 hours/week)
Must have flexibility to work any of our 8-hour shift schedules during our business hours.
Business Hours: Monday - Sunday, 24/7
* Competitive Pay: $14.00 starting on day one
* Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying.
Shift differential: $1.50 per hour for hours between 6PM- 6AM
Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm)
Incentive Plan: Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
Career Growth: Opportunities to advance your career in a supportive, innovative environment.
Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
Efficiently manage a high volume of inbound calls in a fast-paced environment.
Listen actively to understand customer needs and offer clear, accurate information.
Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
Help cardholders with any questions about transactions and account statuses.
Process transactions efficiently via web-based applications and handle research requests with precision.
Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
Maintain in-depth knowledge of company and client programs, policies, and technology.
Support team operations during peak times or absences to help maintain seamless service.
What We're Looking For:
A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
A customerservice enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
A tech-savvy problem solver who's comfortable learning and adapting to new tools and technologies.
A focused multitasker who thrives in a structured, high-volume call center environment.
Required Qualifications:
Must be at least 18 years old and possess a High School Diploma or equivalent.
Must have 6 months of CustomerService, Call Center or Dispatch experience.
Complete a background check, credit check, and security fingerprinting.
Compliance with camera requirements for meetings and training.
Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
Equipment: The company will provide all necessary computer equipment
Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download.
Working knowledge of computers and Windows applications.
Preferred Qualifications:
* 1+ years of previous call center experience
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.
We are currently NOT hiring in the following geographies, including but not limited to: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, TN, UT, VA, VT, WA, WV, WI, and WY.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$14 hourly 6d ago
Customer Support Representative
Aston Carter 3.7
Richardson, TX jobs
This role is designed to provide essential support and customerservice to individuals contacting the People Service Center. As a People Associate, you will play a key role in ensuring customer satisfaction and maintaining efficient operations within the team.
Responsibilities
+ Handle inbound and outbound customerservice phone support, providing prompt and courteous assistance to employees or clients.
+ Manage service tickets, logging, tracking, and resolving requests or issues submitted through internal systems.
+ Ensure timely follow-up and accurate documentation to maintain data integrity and compliance.
+ Regularly input and update information in relevant databases or systems.
Essential Skills
+ Attention to detail, demonstrating precision and accuracy in completing tasks.
+ Ability to multitask, managing multiple responsibilities simultaneously while maintaining quality and meeting deadlines.
+ Effective communication skills, clearly conveying information both verbally and in writing.
+ Strong interpersonal skills to build positive working relationships and collaborate effectively with team members and stakeholders.
Additional Skills & Qualifications
+ Proficiency in Microsoft Suite and basic computer functions.
+ Experience with ServiceNow and PeopleSoft is a plus.
+ At least 3 years of experience in customerservice or related industry.
+ High School diploma or GED.
Work Environment
This position offers a hybrid work schedule with Monday and Friday as work-from-home days, while Tuesday to Thursday require onsite presence. You will work alongside a collaborative team, offering a supportive and dynamic environment.
Job Type & Location
This is a Contract position based out of Richardson, TX.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Richardson,TX.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$18-20 hourly 6d ago
Customer Service Representative
Conduent, Inc. 4.0
Newark, NJ jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You CustomerServiceRepresentative, CustomerService, Representative, Retail, Banking, Information
$30k-35k yearly est. 6d ago
Customer Service Representative
Conduent Incorporated 4.0
Newark, NJ jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
CustomerServiceRepresentative
Onsite in Newark, NJ
Hourly rate $16.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
What you get:
Full-time Employment with Benefits day one including paid Holidays.
$16.50/hr
Bilingual in Spanish $17.50/hr
Paid Training
Great Work Environment
Requirements:
Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to submit to a background check and drug test.
Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm
Summary:
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
What you will be doing:
Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
Identify customer needs to ensure the customer is provided complete and accurate information.
Process required transactions via mainframe or web-based applications.
Submit research requests in a concise yet accurate manner.
Maintain a thorough knowledge of the company and client programs, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Provide support to other positions/operations in cases during heavy workloads or absences.
People who succeed in this role have:
The ability to convey complex information in clear and concise terms to ensure customer understanding.
Strong work ethic.
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
CustomerService Experience.
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Are excited by innovative technology
Provide calm conflict resolution and problem solving for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50/hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$16.5-17.5 hourly 6d ago
Bilingual Spanish Call Center Customer Service Representative
Conduent 4.0
Denver, CO jobs
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Remote - Bilingual Spanish Call Center CustomerServiceRepresentative **
Equipment Provided
Paid Training
Full-time with Full Benefits
Pay is $17/hour, which may be below your state's minimum wage. Please consider this when applying.
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm, 5-6 weeks
**Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday, and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
**Join the Conduent CustomerService Team**
Come join us and grow with a team of people who will challenge and inspire you to be the best!
**Working for you**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ $17.00 per hour pay rate (bi-weekly pay)
+ Paid Training with Equipment provided.
+ Full-time schedule (40 hrs. a week)
+ Career Growth Opportunities
+ PerkSpot- Employee discount program
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
**About the Role**
+ Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
+ Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customerservice roles.
+ Accurately document enrollment requests, status changes, complaints, and grievances
+ Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
+ Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
+ Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
**Requirements**
+ Basic understanding of a call center environment in a customerservice role and quality monitoring processes.
+ Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
+ Ability to problem solve through analysis and ongoing feedback.
+ Achieve results through knowledge, empathy, and commitment.
+ Ability to work with people of diverse backgrounds.
+ High School diploma or GED
+ Internet Speed Test **:** Must complete an internet speed test and meet the minimum requirements.
+ Background and drug screening required.
_Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time_
_We are currently NOT hiring in the following geographies, including but not limited to:_
_States: AK, CA, HI, MA, IL, MT & NY_
_Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC_
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00/hr
\#Remote44
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$17 hourly 6d ago
Customer Service Specialist
Aston Carter 3.7
Santa Clarita, CA jobs
Job Title: CustomerService SpecialistJob Description
The Senior CustomerService Specialist acts as the primary liaison between the company and major aerospace customers, overseeing all routine business activities related to customer orders. This role involves processing purchase orders, coordinating schedule changes, offering post-sale support, preparing price quotes, and resolving billing disputes. The ideal candidate will possess strong ERP and Microsoft Office skills, excellent communication abilities, and the capacity to work collaboratively across internal teams to ensure customer satisfaction and efficient order management.
Responsibilities
+ Process customer purchase orders efficiently.
+ Coordinate schedule changes to meet customer needs.
+ Provide comprehensive post-sale support.
+ Prepare accurate price quotes for customers.
+ Resolve billing disputes promptly and effectively.
+ Manage order entry, including from multiple portals.
+ Oversee portal management for various customer portals.
+ Administer contracts, including long-term agreements and terms and conditions.
+ Assist with price estimates and coding as part of a broader scope.
Essential Skills
+ Minimum of 5 years of customerservice experience.
+ Experience in the aerospace industry.
+ ERP system knowledge, preferably AS400 or Oracle.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
+ Excellent communication and interpersonal skills.
+ Strong organizational and multitasking abilities.
+ Ability to work independently and take initiative.
Additional Skills & Qualifications
+ AS/AA degree or equivalent.
+ Flexibility to meet diverse customer needs.
+ Experience with contracts administration and pricing.
Work Environment
The position is fully onsite, operating Monday to Friday from 7 am to 3:30 pm PST. The work setting is a cubicle environment, within a team of 6-8 members, adhering to ITAR compliance regulations.
Job Type & Location
This is a Contract to Hire position based out of Valencia, CA.
Pay and Benefits
The pay range for this position is $26.01 - $38.70/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Valencia,CA.
Application Deadline
This position is anticipated to close on Feb 2, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$26-38.7 hourly 5d ago
Customer Service Representative
Aston Carter 3.7
Dublin, OH jobs
Account Coordinator / Order Entry
Schedule: Monday-Friday, 9:00 AM - 6:00 PM
About the Role We are looking for a detail-oriented Account Coordinator to join our team! In this role, you will serve as a key point of contact for customers and internal departments, ensuring smooth order processing and exceptional service. You'll manage a high volume of orders, maintain strong relationships with warehouse and freight partners, and contribute to a collaborative team environment.
Responsibilities
+ Communicate effectively with customers and internal teams (Purchasing, Sales, Operations, Logistics, Accounting).
+ Maintain close relationships with warehouse and freight carriers regarding customer orders.
+ Provide backup support for other CustomerServiceRepresentatives as needed.
+ Process a high volume of incoming orders via phone, email, and fax; accurately enter details into SAP.
+ Respond to inquiries on product availability, shipping, invoices, returns, and other customer needs.
+ Reconcile purchase order and order discrepancies promptly.
+ Run and review daily and ad-hoc reports.
+ Assist with special projects and process improvements.
+ Collaborate with Account Managers on customer updates and inquiries.
+ Manage a consistent book of business (200-250 customers).
Qualifications
+ Experience: 1-2 years in order entry or customerservice.
+ Education: High school diploma or equivalent.
+ Technical Skills: Proficiency in Microsoft Word and Excel; SAP experience preferred.
+ Ability to perform basic Excel formulas (SUM, AVG, etc.).
+ Strong attention to detail and accuracy.
+ Excellent organizational and multitasking skills.
+ Ability to thrive in a fast-paced environment.
+ Strong communication skills (verbal and written).
+ Team-oriented mindset.
Additional Skills
+ Familiarity with data entry and order entry processes.
+ Experience building long-term customer relationships.
Job Type & Location
This is a Contract to Hire position based out of Dublin, OH.
Pay and Benefits
The pay range for this position is $23.08 - $23.08/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dublin,OH.
Application Deadline
This position is anticipated to close on Jan 26, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$23.1-23.1 hourly 6d ago
Customer Service
Collabera 4.5
Temple, TX jobs
Contract: Temple, Texas, US Salary Range: 17.00 - 18.00 | Per Hour Days Left: 27 days, 2 hours left Apply Job Description: The Member Customer Advocate serves as the primary point of contact for members, providing exceptional customerservice and support. Responsible for handling inquiries, resolving issues, and guiding members through benefits, account information, and service-related questions. Must have excellent communication skills, strong problem-solving abilities, attention to detail, and proficiency in computer systems or CRM platforms. The role requires maintaining accurate records, ensuring compliance with organizational policies, and fostering a positive member experience.
Must-Have:
• Exceptional customerservice and communication skills
• Ability to handle inquiries and resolve issues efficiently
• Attention to detail and accuracy in documentation
• Basic computer literacy and CRM/EMR proficiency
• Knowledge of member benefits, insurance, or healthcare processes (preferred)
Salary and Other Compensation:
The annual [salary/hourly rate] for this position is between $17.00 -
18.00 per hour. Factors which may affect pay within this range may
include geography/market, skills, education, experience, and other
qualifications of the successful candidate.
Benefits:
The Company offers the following benefits for this position, subject to
applicable eligibility requirements:
[medical insurance], [dental insurance], [vision insurance], [401(k)
retirement plan], [life insurance], [long-term disability insurance], [short
term disability insurance],[paid parking/public transportation], [Paid time off], [Days/hours of paid sick and safe time], [Days/hours of paid vacation time], [Weeks of paid parental leave], [Paid holidays annually], [any additional benefits applicable].
Job Requirement
CustomerService
CSR
CRM
Exceptional customerservice
Member Customer Advocate
calling
calls
customer specialist
Member Support
Client Relations
Call Center
Complaint Resolution
Customer Satisfaction
Member Benefits
Insurance Verification
Healthcare Terminology
Eligibility Verification
Claims Assistance
Data Entry
Problem Solving
Attention to Detail
Time Management
Reach Out to a Recruiter
Recruiter
Email
Phone
Priyanka Sen
***************************
Apply Now
$17 hourly 6d ago
Customer Service Representative
Aston Carter 3.7
Carlsbad, CA jobs
We are seeking a detail-oriented and organized CustomerServiceRepresentative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers.
Responsibilities
+ Manage and respond to customer emails in a timely and organized manner.
+ Focus on different customer needs and prioritize accordingly.
+ Maintain accurate alphanumeric data entry.
+ Utilize ERP systems for efficient data management.
+ Collaborate with the team to handle difficult scheduling and customer interactions.
+ Retain information about numerous part numbers and products.
Essential Skills
+ Proficiency in data entry and customerservice.
+ Strong organizational skills with attention to detail.
+ Experience with Microsoft Word, Excel, and ERP systems.
+ Ability to quickly learn and retain processes.
+ Excellent written and verbal communication skills.
Additional Skills & Qualifications
+ Outgoing personality with the ability to work well with others.
+ Administrative support experience is a plus.
+ No degree needed; relevant experience is more important.
+ Ability to stay focused and work hard in a quiet, analytical team environment.
Job Type & Location
This is a Contract to Hire position based out of Carlsbad, CA.
Pay and Benefits
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Carlsbad,CA.
Application Deadline
This position is anticipated to close on Jan 26, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$22-24 hourly 6d ago
Customer Service Representative
Collabera 4.5
Temple, TX jobs
Contract: Temple , Texas, US Salary Range: 17.00 - 18.00 | Per Hour Days Left: 29 days, 3 hours left Apply About Role:
Serve as the primary point of contact for public, patients, visitors, and internal staff by managing inbound calls and dispatching service requests efficiently.
Support daily operations and departmental projects in a fast-paced healthcare environment while ensuring high standards of customerservice.
Act as a flexible team member capable of covering CR1 shifts and assisting with workflow coordination across multiple functions.
Responsibilities:
Answer and manage high-volume inbound calls from public and internal customers, ensuring accurate documentation and timely dispatch of work requests.
Perform all phone and work request dispatch duties at a CR1 level, including shift coverage as needed.
Monitor environmental and security systems, including doors, gates, parking lot intercoms, and CCTV alarms.
Coordinate and assist with workflow management and task assignments for patient transporters.
Participate in or lead departmental projects to support operational improvements and special initiatives.
Provide constructive feedback to leadership to improve processes, increase efficiency, and enhance team performance.
Resolve difficult situations professionally, applying conflict resolution skills to maintain a positive customer experience.
Maintain professionalism, accuracy, and courtesy while performing all assigned duties in a high-stress, fast-paced environment.
Salary and Other Compensation:
The annual [salary/hourly rate] for this position is between $17.00 - $18.00 per hour . Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements:
[medical insurance], [dental insurance], [vision insurance], [401(k) retirement plan], [life insurance], [long-term disability insurance], [short-term disability insurance],
[paid parking/public transportation], [Paid time off], [Days/hours of paid sick and safe time], [Days/hours of paid vacation time], [Weeks of paid parental leave], [Paid holidays annually], [any additional benefits applicable].
Job Requirement
High-volume calls
CustomerCustomerServiceCustomerServiceRepresentative
Manage
Documentation
patients
Healthcare
Reach Out to a Recruiter
Recruiter
Email
Phone
Prathmesh Rathod
******************************
Apply Now
$17-18 hourly 2d ago
Customer Service Representative
Aston Carter 3.7
Tucker, GA jobs
The CustomerServiceRepresentative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies.
Responsibilities
+ Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
+ Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments.
+ Refer unresolved customer grievances to designated departments for further investigation.
+ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
+ Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Essential Skills
+ Customerservice oriented with a focus on providing information in response to inquiries about products and services.
+ Strong verbal and written communication skills.
+ Attention to detail and customerservice skills.
+ Interpersonal skills and the ability to work independently.
+ Ability to accurately document and record customer/client information.
+ Previous experience with computer applications, such as MS Outlook or data entry software.
Additional Skills & Qualifications
+ High school diploma or GED preferred.
+ 0-2 years of customerservice related experience required.
+ 1+ year of experience in customerservice with active interactions/communications with customers.
+ Self-starter, multi-tasker, good communicator, highly organized, calm under pressure.
+ Knowledge of Microsoft Office/Excel/Word.
+ Proficiency in computer operations.
Work Environment
The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM.
Job Type & Location
This is a Contract to Hire position based out of Tucker, GA.
Pay and Benefits
The pay range for this position is $16.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucker,GA.
Application Deadline
This position is anticipated to close on Jan 29, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$16-17 hourly 6d ago
Customer Service Representative
Aston Carter 3.7
Tucker, GA jobs
The CustomerServiceRepresentative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies.
Responsibilities
+ Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
+ Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments.
+ Refer unresolved customer grievances to designated departments for further investigation.
+ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
+ Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Essential Skills
+ Customerservice oriented with a focus on providing information in response to inquiries about products and services.
+ Strong verbal and written communication skills.
+ Attention to detail and customerservice skills.
+ Interpersonal skills and the ability to work independently.
+ Ability to accurately document and record customer/client information.
+ Previous experience with computer applications, such as MS Outlook or data entry software.
Additional Skills & Qualifications
+ High school diploma or GED preferred.
+ 0-2 years of customerservice related experience required.
+ 1+ year of experience in customerservice with active interactions/communications with customers.
+ Self-starter, multi-tasker, good communicator, highly organized, calm under pressure.
+ Knowledge of Microsoft Office/Excel/Word.
+ Proficiency in computer operations.
Work Environment
The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM.
Job Type & Location
This is a Contract to Hire position based out of Tucker, GA.
Pay and Benefits
The pay range for this position is $16.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucker,GA.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$16-17 hourly 6d ago
Specialist I, Customer Service
ASM 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a Specialist I, CustomerService you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence.
Main responsibilities
Be the go-to expert for customer order management and communication
Process and track orders using SAP S4H, ensuring accuracy and timeliness
Handle urgent requests and escalations with professionalism and urgency
Collaborate with global planners and internal teams to meet customer expectations
Generate reports and insights to support on-time delivery and continuous improvement
Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals).
Main requirements
2+ years of customerservice experience in a high-tech or fast-paced environment
Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
Strong organizational skills and a customer-first mindset
Ability to multitask, prioritize, and work independently under pressure
A proactive, flexible, and team-oriented attitude
Preferred Qualifications
Bachelor's degree or equivalent experience (5+ years in a related field)
Background in business administration, supply chain, or accounting
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 3d ago
Specialist I, Customer Service
ASM International Nv Inc. 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future
As a Specialist I, CustomerService you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence.
Main responsibilities
Be the go-to expert for customer order management and communication
Process and track orders using SAP S4H, ensuring accuracy and timeliness
Handle urgent requests and escalations with professionalism and urgency
Collaborate with global planners and internal teams to meet customer expectations
Generate reports and insights to support on-time delivery and continuous improvement
Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals).
Main requirements
2+ years of customerservice experience in a high-tech or fast-paced environment
Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
Strong organizational skills and a customer-first mindset
Ability to multitask, prioritize, and work independently under pressure
A proactive, flexible, and team-oriented attitude
Preferred Qualifications
* Bachelor's degree or equivalent experience (5+ years in a related field)
* Background in business administration, supply chain, or accounting
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 5d ago
Specialist I, Customer Service
ASM 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a CustomerService Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.
What you will be working on:
Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.
Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.
Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.
Take ownership of the Complete Kit Management Program.
What we are looking for:
BS degree.
Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry.
Proven customer support experience.
Fluent English communication skills.
Proficiency in Excel and SAP.
Ability to learn and apply new information or skills.
Strong multitasking, prioritization, and time management abilities.
What sets you apart
Experience in semiconductor equipment industry (preferred).
Demonstrated ability to work effectively in cross-functional teams.
Strong problem-solving skills and attention to detail.
Adaptability in a fast-paced, dynamic environment.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 6d ago
Specialist I, Customer Service
ASM International Nv Inc. 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future
As a CustomerService Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.
What you will be working on:
Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.
Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.
Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.
Take ownership of the Complete Kit Management Program.
What we are looking for:
BS degree.
Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry.
Proven customer support experience.
Fluent English communication skills.
Proficiency in Excel and SAP.
Ability to learn and apply new information or skills.
Strong multitasking, prioritization, and time management abilities.
What sets you apart
Experience in semiconductor equipment industry (preferred).
Demonstrated ability to work effectively in cross-functional teams.
Strong problem-solving skills and attention to detail.
Adaptability in a fast-paced, dynamic environment.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.