Noc analyst jobs near me - 618 jobs

About Lightfield Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks. We're rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We're building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful. We are backed by Greylock, Lightspeed, and Coatue, and our team previously built Tome, a generative AI presentation product used by over 25 million people. Before Tome, many of us worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role The heart of a CRM is its data model. The ability to collect, store, organize, and retrieve the right data for the right application is absolutely crucial to Lightfield's success. What makes it even more challenging is that Lightfield stores orders of magnitude more data than a traditional CRM and the data needs to be appropriately organized for both LLMs and humans. No one has built a product like this at scale. We're hiring a senior engineering leader to establish and scale the Infra & Data function. You'll collaborate closely with the founders to set architectural direction, evolve our core systems, and build the team responsible for the foundational layer of Lightfield. What you'll do Define and execute Lightfield's infrastructure & data strategy for our next phase of scale. Advance the data, search, retrieval, and agent-execution systems that power our AI-native CRM. Shape our event architecture and orchestrate reliable, high-throughput asynchronous processing and user-defined workflow execution. Strengthen observability and operational practices to ensure reliability, performance, and proactive issue detection. Recruit, grow, and lead a world-class Infra & Data engineering team. Mentor engineers across Lightfield, contribute to code reviews, and elevate our engineering culture and practices. Who you are 10+ years of experience building and scaling backend, data, and infrastructure systems. Deep experience designing high-performance data infrastructure for large-scale ingestion, processing, indexing, and retrieval. Strong expertise in relational database design, indexing strategies, and query optimization (PostgreSQL or similar). Experience with full-text search systems (e.g., Typesense) enabling fast, structured querying. Experience with vector search and semantic retrieval (e.g., Pinecone) to power AI-driven context and recommendations. Experience with job orchestration and durable workflow technologies (e.g., Temporal, Celery) and event-driven architectures (e.g., Kafka). Benefits & Perks Competitive salary Meaningful early equity Health insurance (medical, dental, vision) 3 weeks of PTO 11 paid company holidays + we enjoy a winter holiday break 3 months of paid family leave Wednesdays work from home Regular team dinners, events, offsites, and retreats 401k plan Other perks include: commuter and lunch stipend #J-18808-Ljbffr

A leading software company is seeking a talented individual with over 10 years of experience in civil infrastructure and heavy highway projects. This role focuses on advising product management, engaging with customers, and capturing feedback to influence product direction. Candidates should possess strong analytical and communication skills, along with a proven track record of project success. Competitive salary between $148,200 and $239,800, along with a comprehensive benefits package. Remote candidates in the US are welcome. #J-18808-Ljbffr

About the Role Fluidstack is seeking a Senior Staff Network Engineer to lead our Network Deployment & Integration pillar. This role acts as the team lead, you'll be hands‑on building our first AI datacenter fabrics while establishing the deployment playbook that scales to GW deployments across multiple regions. This role demands equal parts technical depth and operational leadership. You'll time in the field executing deployments while building the systems, processes, and team that enable repeatable, factory‑line pod deployments. Success means handing over production‑ready fabrics to operations on schedule while building a deployment organization that can run 3-4 parallel datacenter builds. You'll develop a team of deployment engineers, establish handover criteria with cross‑functional partners (DC Ops, ICT, Validation). Focus Deployment Execution: Own hands‑on deployment of datacenter networks - front‑end fabric, back‑end fabric, BMS, management networks. Configure and validate switches, coordinate fiber/cabling remediation, manage hardware RMAs, and drive the first datacenter handover to production. Deployment Playbook Development: Build the repeatable deployment process that scales from double digit Megawatt to Gigawatt deployments. Define pre‑deployment checklists, turn‑up procedures, validation gates, and handover criteria. Document blockers, failure modes, and workarounds. Create the operations manual that allows future deployment engineers to execute independently with minimal guidance. Cross‑Functional Orchestration: Partner with DC Operations (rack/stack, power, structured cabling), ICT teams (fiber validation, insertion loss), Hardware (device staging, logistics), and Network Engineering (design review, config validation) to drive deployments to completion. Own the critical path - identify blockers within hours, escalatethe decisively, and ensure nothing stalls deployment timelines. Field Execution Leadership: Lead deployment teams in the field - coordinate travel, assign work, provide technical guidance during complex turn‑ups, and ensure quality standards. Build trust with datacenter partners through hands‑on problem solving and accountability. Handover Excellence: Define and enforce exit criteria for production handovers to Network Operations. Ensure every fabric meets standards for physical layer validation (OTDR traces, insertion loss), logical configuration (BGP/EVPN validation, reachability tests), observability (monitoring integration, alerting), and documentation (as‑built, cutsheets, runbooks). Own the relationship with Operations to ensure smooth transitions. About You Proven Deployment Leadership: 8+ years in network engineering with significant datacenter deployment experience. You've built large‑scale fabrics from the ground up - not just designed them, but physically turned them up in the field. You understand the gap between design and reality, and you know how to close it through detailed planning and relentless execution. AI Fabric Expertise: Deep hands‑on experience with modern datacenter fabrics - EVPN/VXLAN, BGP, CLOS topologies, high‑radix switching. Ideally, you've deployed AI/ML fabrics with RDMA (RoCEv2), lossless Ethernet (PFC, ECN), or equivalent high‑performance networking. You understand the precision required when every packet matters. Player‑Coach Mentality: You're equally comfortable getting hands on and building the team that scales beyond you. You've mentored, and developed engineers before. You know when to lead by example and when to delegate. You see building a team as part of the mission, not a distraction from technical work. Operational Pragmatism: You thrive in fast‑paced, ambiguous environments where perfection is the enemy of progress. You make pragmatic tradeoffs between speed and quality. You document as you go. You build processes that are good enough to scale, then iterate. You don't wait for perfect tooling - you ship with what you have and improve incrementally. Cross‑Team Influence: Exceptional at partnering across functions. You've coordinated complex projects involving hardware vendors, datacenter operators, cabling contractors, and internal engineering teams. You communicate clearly, escalatethe decisively, and earn trust through follow‑through and accountability. Travel Ready: Comfortable with 70-80% travel for extended onsite deployments during datacenter turn‑ups. Remote‑based but willing to be wherever the work is. You understand that deployment leadership means showing up when it's hard. Nice to Haves Hyperscale Background: Experience deploying networks at hyperscale companies (Meta, Google, Microsoft, AWS) or large AI infrastructure providers. You've seen what "good" looks like at scale and can adapt those lessons to a fast‑growing startup. Vendor Ecosystems: Deep familiarity with Arista, Juniper, or NVIDIA networking platforms. You know the quirks, the failure modes, and the workarounds. You have relationships with vendor TAC/SE teams and know how to escalatethe effectively. Automation Mindset: Exposure to network automation tools (Ansible, Terraform, Python) and source‑of‑truth systems (Netbox, DCIM). You may not be writing automation yourself, but you understand how to design deployments that are automatable and you partner effectively with automation engineers. Project/Program Management: Formal or informal experience with project coordination, Gantt charts, critical path management, and cross‑functional program execution. You've been the person who keeps complex initiatives on track when everyone else is focused on their own domain. Startup Experience: You've built something from scratch before - ideally in a high‑growth infrastructure or cloud company. You're comfortable with rapid context switching, evolving requirements, and the intensity of early‑stage company building. Salary & Benefits Competitive total compensation package (salary + equity). Retirement or pension plan, in line with local norms. Health, dental, and vision insurance. Generous PTO policy, in line with local norms. The base salary range for this position is $200,000 - $300,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options. We are committed to pay equity and transparency. Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. #J-18808-Ljbffr

*Skills* windows operating systems, linux, mvs, cisco networking, juniper, Network operations center, Network operations, Troubleshooting, Support, Windows, Monitoring tools, Network connectivity *Top Skills Details* windows operating systems,linux,mvs,cisco networking,juniper,Network operations center,Network operations,Troubleshooting,Support,Windows,Monitoring tools,Network connectivity *Description* hours: On call rotation on Sunday & Saturdays, as required every 6 weeks Oncall hours are 11PM Friday evenings to 11PM Sundays Normal shift hours are 3PM - 11PM, Monday through Friday Hybrid schedule (onsite presence required for testing or as needed--majority is remote) Manages network infrastructure including configuration monitoring and troubleshooting. Identify the causes of networking problems using diagnostic testing software and equipment. Ensures network performance security and reliability often working with switches routers firewalls and VPNs. Under the direction of the operations manager Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management device monitoring network troubleshooting application support and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of AF's core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams. What Will You Be Doing? - Monitoring and support of the store WAN infrastructure 1100 stores domestic and international offices - Function as a Jr. Incident Manager in support of high priority incidents - Monitoring and support for store and corporate office network hardware Domestically and Internationally - Monitoring and support of core applications - Monitoring and support of the wireless network SAN and VOIP systems - Monitoring and incident management of AF Data Centers Labs Storage Facilities and Disaster Recovery Facilities What Do You Need To Bring? - 4 Year degree in an IT related field - Experience with Windows OS - Familiarity with Linux based systems and hardware - Must be able to communicate effectively with highly technical associates and executives - Knowledge of mainframe operations MVS and/or Oracle Batch processes a plus - Experience troubleshooting Cisco and Juniper network equipment - Technical Services experience in Retail environment a plus - Ability to navigate technical issues and evaluate risk - Ability to lead and direct the work of others *Additional Skills & Qualifications* - 4 Year degree in an IT related field *Job Type & Location*This is a Contract to Hire position based out of New Albany, OH. *Pay and Benefits*The pay range for this position is $28.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in New Albany,OH. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr

A leading healthcare organization is seeking an IT Vendor Management Lead to oversee mission-critical suppliers in telecom and call center platforms. This position will require managing agreements, ensuring vendor accountability, and leading a team to optimize service delivery. Candidates should have over 7 years of experience in IT vendor management, strong negotiation skills, and financial acumen. The role offers a competitive salary and comprehensive benefits package. #J-18808-Ljbffr

A global leader in energy technology is seeking a passionate Application Engineer to work on innovative data center solutions. The successful candidate will engage with cross-functional teams to deliver custom solutions and provide technical support to clients. The role offers a salary range of $105,800-$132,200 and requires a Bachelor's degree in Engineering along with a minimum of 5 years' experience in data centers. The position is remote but candidates must reside near San Francisco, with travel requirements of 30%-50%. #J-18808-Ljbffr

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr

We are looking for a highly energetic, result oriented, passionate, and hands-on Data Center Superintendent with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. The candidate must have experience within data center environments, specifically construction phase with a deep understanding of cabling and fiber installation. The Superintendent position will work in close collaboration with project management and human resources to coordinate technician work force planning, resource dissemination and coordination, general oversight of field operations while providing technical direction to technicians, maintenance of safety standards, productivity, schedule, ensuring compliance with quality standards, and having a strong understanding of the union contract. Key Responsibilities: Provide technical cabling expertise throughout the Pre-Construction process. Participate in the Constructability review and Assist in the Pre-Construction schedule. May be involved in providing input in the pre-bid process. Oversees and schedules all technician manpower across assigned geographies. Follows and administers union contract regarding lay-offs and recalls. Maintain the process of having leads or foreman report daily timecards. Follow-up on late reporting of all timecards Holds team members accountable for the maintenance and upkeep of Direct Line fleet vehicles and equipment. Work with Project Manager on man loading scheduling, budget hours and materials staging. Maintain daily site visits of projects within 2-hour drive from office. Maintain bi-weekly site visits of projects within a 5-hour drive from office. Maintain monthly site visits of projects outside of 5-hour drive of office. Keeps knowledgeable about the full project scope of work. Communicate work order changes to PM. Ensure job safety requirements are understood and implemented by all project personnel and trade contractors, working with the safety support personnel as a resource. Continually strives for Zero Injury on all projects. Support and manage Leads with on-site safety meetings. Will review and communicate the safety program and MSDS information in the start-up meeting. Watch for and correct all safety hazards at the jobsite. Report all safety incidents to VP Operations, PM, and safety personnel. Review the plans and specifications for constructability and construction schedules and advise the project team of issues or deficiencies. Understand project specifications, scope of work and drawing packages. Understand project estimate and budget set-up. May offer feedback and assist PM in quantity takeoff and pricing estimates. Mentor and train other employees. Post project activities e.g., testing, test results, and as build. Hold technician leads accountable for delivering and properly storing information for all test results and “as-built” information at the end of each project. Manage, lead, and complete paperwork and process outlined in Field Career Progression program. Field Leadership & Production: Direct and mentor multiple crews to meet strict project milestones. You will coordinate daily tasks, monitor productivity, and provide weekly progress updates to the Project Manager. Technical Oversight: Supervise the end-to-end installation of structured cabling systems. You must ensure that all copper and fiber terminations, certifications, and troubleshooting align with client "portmaps" and local codes. Resource Management: Forecast labor requirements and validate all material needs before project phases begin to ensure zero downtime. Quality & Safety Assurance: Oversee site safety conditions and perform QA/QC inspections. Ensure all team members follow rigorous customer guidelines and maintain a clean, professional workspace. Staff Development: Identify strengths and growth opportunities within your team leads, recommending specific training (e.g., BICSI/FOA) to enhance technical capabilities. Main Duties / Required: 7 plus years related experience or equivalent role OHSA 30 certification Must meet Motor Vehicle Record requirements. Must meet all requirements to be properly badged and able to meet all client requirements to access the jobsite. Familiar with construction management software as needed. Proficient with Microsoft office. AutoCAD, a plus for use with scheduling, spreadsheets, and cost control Proficient in understanding building plans and specifications Team player with field supervision, project management and company administration staff Excellent communication skills. Good understanding of building systems. Thorough knowledge of legal issues and safety standards is essential. Ability to plan and organize a team effort. Good client management and goodwill building ability. Capacity to motivate, lead and boost morale of the teams. Effective time management and logical decision-making ability. Capacity to handle pressure. Willing to travel extensively across multiple sites. Strong focus on quality and safety. Ability to remain calm, focused, and effective under pressure situations. Self-starter with ability to set goals and tasks with strong leadership skills

About Schumacher Schumacher & Co. is a fast-growing and innovative interior design company. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design transforms life. It challengesconvention. It brings a unique point of view into the world. It sets trends. And it leaves a mark. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company. Schumacher & Co., America's leading name for manufacturing and distributing fabric, wallcovering, floorcovering, and furnishings is seeking an Application SupportAnalyst. This is an exciting and highly visible position that plays an important role in supporting the company's success. The right Application Support Analyst is a quick learner who is open to change and resourceful in finding solutions. Application Support Analyst This position will work within the Enterprise Systems team. They will have the autonomy to solve difficult business problems through technology. The Candidate should have strong communication skills and be comfortable working with all levels of stakeholders within the company. This is a REMOTE role performing the following: YOU WILL: Participate in the administration, configuration and daily support of the Enterprise System performing route cause analysis and troubleshooting issues reported by end users to provide quick resolutions. Perform application support, troubleshooting complex issues and escalating as needed to vendors, developers or IT. Work closely with development teams with Quality Assurance of system enhancements and new applications. Triage and Dispatch issues using a help desk ticketing system Develop and Maintain end user and technical documentation Bring forward suggestions for improvements of systems, network, applications strategy and execution Perform scheduled routine system maintenance Continuously develop system expertise Other responsibilities as assigned YOU HAVE/ARE: Bachelor's degree in computer science or related field 2+ years of experience in application and systems support 2+ years of experience with programming languages; .net, SQL and C# 2+ years of experience working with Enterprise Software preferably SaaS solutions (WMS, ERP, EMR, CRM) Experience with Dynamics GP and/or Salespad a plus Critical thinking; organization and prioritization of tasks. Ability to manage multiple projects at once with competing deadlines Flexible work schedule, including availability after hours including some holidays and weekends Benefits: 20 days PTO | Flex Hours | Health Vision & Dental | 401(k) Plan Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

Employee Type: Regular-Full time Union/Non: As a Specialist I TIS Network Operations, you will leverage deep experience in Cisco LAN/WAN/Wi‑Fi to architect and optimize enterprise‑scale networks. From hands‑on design and deployment to validation and continuous improvement, you will be a key driver of reliability, performance, and security. Join a team guided by Safety, Integrity, Respect, Inclusion, and High Performance. Apply today! #joinourteam We offer opportunities for growth, generous time off, and a comprehensive compensation, benefits, and retirement plan. #topemployer What You Will Do: * Operational Support: Deliver advanced technical support for network operations, including 24/7 on-call support for critical network issues. * Network Design and Implementation: Lead the design, deployment, and optimization of enterprise-scale Cisco LAN, WAN, and Wi-Fi infrastructures. * New Technology and Infrastructure Development: Develop comprehensive network solutions to meet business requirements, ensuring high availability, security, and scalability. * Technology Testing and Validation: Conduct thorough testing and validation of new network technology to guarantee performance and reliability. * Technology Integration: Integrate new technologies into existing network architectures, ensuring seamless connectivity and performance enhancements. * Technical Leadership: Mentor junior network engineers, fostering a culture of continuous learning and improvement, and provide technical guidance on network initiatives and tasks. * Problem, Incident and Change Review: Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings. * Project Support: Provide support for business projects including Mergers & Acquisitions involving requirement gathering and review and translating requirements into technical network architecture. * Documentation: Develop and maintain detailed network documentation, including design blueprints, configuration guides, and operational procedures. * Risk Management: Identify and document network risks, collaborate with risk assessment teams, and implement remediation plans. * Vendor Management: Manage vendor relationships, including negotiating contracts, and ensuring SLA compliance. * Cost Optimization: Proactively identify and implement cost-saving measures within the network infrastructure. Who You Are: * Bachelor's degree in computer science, networking, or a related field, or equivalent experience. * Minimum 6 years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise large-scale Cisco LAN/WAN/Wi-Fi infrastructure. * Proven track record of managing complex network projects from start to finish. * Excellent problem-solving skills and the ability to troubleshoot complex network issues. * Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders. * Experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes. * Cisco Networking: Expert-level knowledge and hands-on experience with Cisco networking technologies, including routers, switches, firewalls, and wireless access points. * Advanced Network Protocols: Proficiency in advanced network protocols such as BGP, OSPF, EIGRP, MPLS, VxLAN, Multi-chassis EtherChannel, VPC, VSS, etc. * Wireless Networks: Extensive experience in designing and managing Cisco wireless networks, ensuring reliable and secure Wi-Fi connectivity. * Data Center Networking: In-depth understanding of data center network architecture and technologies. * Network Security: Strong knowledge of network security principles and best practices, including the implementation of Cisco ISE, Radius, and TACACs systems. * Scripting and Automation: Proficiency in scripting languages such as Python, Bash, or PowerShell for network automation and system integration. * Infrastructure Management and Monitoring Tools: Experience with network monitoring and management tools such as SolarWinds, Netbox, Splunk, and Cisco Prime. Preferred: * Relevant Cisco certifications (e.g., CCNP, CCIE) are highly desirable. * Versa SD-WAN technologies or other SD-WAN vendor experience. * Nokia IP Products - specifically Service Aggregation Router (SAR). Working Conditions: * 24/7 on-call support once every 5-8 weeks. * Involves 15% to 20% of travel across Enbridge Offices in the US. Flex-Work: Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid Physical Requirements: Include but not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time. Mental Requirements: Include but not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. For US Only: Salary ranges from 115,000 USD to 130,000 USD. Salary will based candidate's experience, skills, and internal equity. Applicable compensation policies and guidelines apply to internal candidates. Benefits - Regular Employees * PPO & HSO plans (only HSA if participate in the HSO) * No flex credits * 4 SDO days * Holidays Differ from Canada/US * 2 floating holidays (non-union working more than 16 hours) * Family Illness days Savings * 401k match 6% match Pension * Regular full-time and part-time employees can participate in the plan immediately upon hire * Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years) * The plan is fully paid for by Enbridge, no employee contributions * Pay credits are between 4% and 11% of eligible earnings, based on age and service At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************. Information For Applicants: * Applications can be submitted via our online recruiting system only. * We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. * Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit ****************

For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team. The Application Support Analyst ensures the delivery of world-class, 2nd line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, this role efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is hybrid if local to the Gilbertsville office, or remote within the US. Experience: Minimum 3 years of experience in customer service. Minimum 2 years of experience in technical support, help desk, or related field working directly with customers. Experience learning and supporting complex software products preferred. Core Competencies: Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems. Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers. Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure. A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint). Travel up to 10% of the calendar year, which may include weekends and holidays. Job Description Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency. Resolve technical support requests in a timely manner with consistent communication to the customer. Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s). Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program. Provide on-call and backup support as required. Establish and maintain relationships with customer base. Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction. Perform configuration work at customers' sites or attend support-related meetings with customers as required. General Duties: Complete all tasks and handle all situations in accordance with Gateway's Core Values. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations. Communicate in a clear, concise, and timely manner, including voicemail and email. Always promote and uphold the values, mission, and vision of the company. Read, understand, and comply with the Employee Handbook. Promote and adhere to all defined policies, processes, and procedures. Perform other tasks as required by management. Physical Demands: Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job. Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job. Ability to work in inside environmental conditions. Diversity and EEO statement: As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year. Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics. No agencies, please. We are not sponsoring visas at this time.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We're seeking a forward-thinking IT Engineer to help design, automate, and secure Affirm's growing technology ecosystem. Our ideal candidate thrives at the intersection of systems architecture and hands-on development-building integrations, leveraging AI-assisted tools, and driving automation that scales across the enterprise. As an IT Engineer, you'll play a key role in advancing operational excellence, strengthening security, and empowering teams through smarter, more connected systems. What You'll Do Technical Strategy & Systems Design: Partner with business and technical stakeholders to translate requirements into scalable, secure, and user-centric solutions. Design architectures that integrate SaaS platforms, identity systems, and automations across the enterprise. Automation & Integration Development: Build and maintain automations using REST APIs, scripting languages (Python, JavaScript/TypeScript), and workflow platforms (e.g., Okta Workflows, Workato, Zapier). Streamline repetitive processes and strengthen cross-system interoperability. AI & Emerging Technology Enablement: Leverage AI-assisted tools to accelerate development, incident response, and documentation. Experiment with generative AI and workflow intelligence to improve IT operations and knowledge management. Operational Reliability & Security: Enhance the reliability and resilience of critical IT services. Implement monitoring, alerting, and governance practices that protect data and maintain compliance with security standards. Incident Resolution & Root Cause Analysis: Troubleshoot technical issues efficiently, conduct root cause analyses, and deliver durable long-term fixes that reduce operational noise and support business continuity. Knowledge Sharing & Collaboration: Create and maintain technical documentation, playbooks, and process diagrams. Mentor teammates and contribute to a culture of transparency, automation, and continuous improvement. What We Look For 3-5 years of experience in IT Engineering, Systems Administration, or Solutions Engineering within a SaaS or enterprise environment. Deep understanding of modern SaaS ecosystems, SSO/SCIM integrations, and identity/access management frameworks (e.g., Okta, Azure AD). Hands-on experience coding and automating with APIs and scripting languages (Python, JavaScript/TypeScript). Strong communication and stakeholder management skills-capable of bridging business goals with technical implementation. Demonstrated ability to manage multiple priorities and deliver measurable results in a dynamic, fast-paced environment. Pluses Experience with workflow automation platforms such as Okta Workflows, Workato, Zapier, Tines, or equivalent. Familiarity with AI-assisted development (e.g., Copilot, ChatGPT, CodeWhisperer) and its applications in IT and automation. Knowledge of SaaS management and governance frameworks, including lifecycle management and license optimization. Background in cloud-based infrastructure (e.g., AWS, GCP, or Azure) and DevOps practices. Strong analytical mindset and a passion for improving team productivity through smarter systems design. Experience working with distributed, cross-functional teams and influencing outcomes across multiple stakeholders. Pay Grade - I Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA Pacific base pay range (CA, WA, NY, NJ, CT): $115,000 - $155,000 USA Sapphire base pay range (all other U.S. states): $102,000 - $142,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Working at Freudenberg: We will wow your world! Responsibilities: At Freudenberg, we are dedicated to fostering an environment where our employees can leverage their skills to add significant value to their teams. While each opportunity varies based on the business area, location, and specific role, Freudenberg is committed to creating a remarkable experience for all. Our values resonate with many: we are human, fair in our behavior, family-oriented, diverse, respectful, and committed to leaving a sustainable footprint for the world of tomorrow. By submitting your resume, you're not applying for a specific job and should not expect to be contacted immediately. Instead, you're joining our exclusive talent network, designed specifically for students during the 2026 career fair and industry expo season. Why Join Our Talent Network? Scholarship Opportunities: Be the first to know about scholarships available to you. Job Alerts: Receive follow-ups to join our job alerts and get notified about specific job openings that match your interests. Future Interactions: Stay connected with Freudenberg for other exciting opportunities to engage with us. Joining our talent network is a fantastic way to stay informed and connected with Freudenberg, opening doors to future opportunities and career growth. Qualifications: Our talent network is specifically designed for students we meet during the 2026 college career fair and industry expo season. We are particularly interested in those with backgrounds in Chemical, Industrial, Materials, Mechanical, Plastics, Polymer, and Textile Engineering. By submitting your resume, you are not applying for a specific job and should not expect to be contacted. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Freudenberg North America Limited Partnership

Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Cleveland office! This position is hybrid and has work from home flexibility. Position Summary: Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm. The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications. POSITION RESPONSIBILITIES Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans. Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them. Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows. Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness. Conducts training classes for new technology rollouts as well as existing applications. Provides telephone, virtual, or desk-side assistance for software specific questions. Develops and maintains training materials, class offerings and structured learning paths for all technology solutions. Manages and updates the Firm's Learning Management System and related training materials. Partners with the Help Desk to resolve software-related issues, solutions and documentation. Participates in the testing and evaluation of new or upgraded applications prior to deployment. Stays current with emerging trends in technology training and legal software. Organizes, creates and maintains firm-wide templates. Recommends improvements to products, processes, and training methodologies that impove overall user experience. Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service. Performs additional duties and supports special projects as assigned. QUALIFICATIONS The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus. The salary range for this position is $77K to $99K. Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for helpdesk Analyst in Columbus OH. The selected person will help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. Qualifications Mandatory Requirements/Time 1. 1 Year I.T experience 2. 1Year Troubleshooting experience 3. 1 Year experience documenting procedures Desired Skills/Time • Service Now experience is desired. Additional Information In person interview is acceptable.

#TeamNextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. Meet Your Future Neighbors This IT Systems Engineer role is pivotal in designing, building, and maintaining enterprise identity and access management across Okta and integrated SaaS systems. By owning identity governance at scale, including SSO/SCIM integrations, automated employee lifecycle (Joiner/Mover/Leaver), and self-service access workflows, you'll help reduce security risks and improve operational efficiency. Working with stakeholders in Business Technology, People, and Engineering, you'll build event-driven automations, enforce access policies, and maintain SOX/compliance standards through reliable integrations and processes. This work drives strategic growth and supports the company's digital transformation. The Impact You'll Make If you excel at resolving complex Okta and identity issues, thrive as the escalation point for IT support, and enjoy building automation that removes friction for employees, this is the role for you. Your work will ensure reliable, secure access to the tools our teams rely on every day, reduce time-to-resolution for critical incidents, and enhance our team's capabilities through better processes, documentation, and mentorship. Your responsibilities will include: Administer Okta by managing SSO/SAML/OIDC, SCIM provisioning, groups, policies, MFA, and app assignments with clear ownership and audit trails, ensuring security and efficiency that support organizational success Design and operate self-service access workflows through Okta Request conditions, including approval routing, compliance tracking, and Jira integration for visibility and auditability Build and maintain integrations across People (Workday), identity platforms (Okta), and SaaS applications (Google Workspace, Atlassian) using Okta Workflows, Tray.io, Workato, and API/webhook patterns to automate processes and increase efficiency Own end-to-end employee lifecycle automation (Joiner/Mover/Leaver), including provisioning, access grants, and deprovisioning workflows. Document recovery paths for exceptions and verify alignment with the downstream systems Implement secure workarounds for SaaS applications that don't support SSO, including service account management, credential governance, and automated deprovisioning Serve as the escalation point for complex support and/or access-related issues originating from Level 1/2 helpdesk teams Partner with Compliance and Company stakeholders on periodic UARs (access reviews), RBAC tuning, and audit support, using Request Conditions history and ticket linkages What You'll Bring To The Team 3+ years of experience in Okta administration across SSO/SAML/OIDC, SCIM, group mapping, and policies, with a strong understanding of audit/SOX implications and documentation needs 5+ years of IT Support experience with escalation management and documentation Proven hands-on experience with iPaaS and automation platforms (Okta Workflows, Tray.io, Workato) to implement approval flows, listeners, and provisioning logic tied to event triggers Proficiency working with APIs and webhooks to integrate SaaS systems; ability to design workflows with retries and clear error handling paths Administration of SaaS apps like Google Workspace, Atlassian (Jira/Confluence), and Slack in an enterprise setting, aligned to identity governance and service management practices Clear stakeholder communication mindset and strong project management skills, helping align IT initiatives with business priorities and driving cross-functional impact Experience incorporating AI tools (e.g., LLMs like OpenAI, Agents) into everyday processes to improve operational efficiency, empowering you to drive meaningful innovation within the team Experience evolving self‑service models to improve user productivity while preserving scope boundaries Comfort implementing compliant exceptions when SSO is not supported by a vendor, using owner/service accounts with traceability in Okta logs and downstream automation Bonus Points Experience with Okta logging, SIEM monitoring tools (Splunk, etc.), and reporting Okta Certified Administrator or Okta Certified Professional/Consultant Certification Other IT certifications (Jamf, A+, Network+, Google IT Support, etc.) Rewards Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. Compensation may also vary by geography. The starting salary for this role is expected to range from $120,000 to $130,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here.

$2,500 Hiring Bonus! *Candidates must already physically reside in Alaska GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to interact with a wide variety of business, operations, and technical staff. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Demonstrated good verbal and written communication skills. Ability to explain technical activities to customers. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrated administrative and organizational skills. Ability to accurately document procedures and technical processes. Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. General understanding of Information Technology. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Knowledge and operating skills in mainstream operating systems. Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Minimum of six (6) months experience in a customer service or call center environment. * Preferred: Associate degree in telecommunications, computer science, electronics or relevant field. Microsoft, ITIL, CompTIA, Cisco certifications. Telecommunications experience. Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Job Description About NECC: Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state. What it's like to work here: NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them. About the job: The Child Care Network Specialist aids and mentors child care program owners and directors in accessing supports, programs, and initiatives to further their growth as small business owners. This includes recruiting child care providers to join our network, helping them through the licensing process, and providing resources, training, and mentoring to help their businesses thrive. Duties include: Act as a main point of contact for child care educators seeking to enroll in NECC programs and services. Provide comprehensive assistance in the enrollment process for child care educators, guiding them through available programs and services within the Child Care Network, ensuring they have the necessary information and support to successfully join and benefit from the network's offerings. Facilitate engaging and informative programs, workshops, and training series for child care providers on early childhood education and key business topics related to successfully operating and managing a child care business. In collaboration with the others on the Child Care Network team, create, develop, modify, and evaluate the program offerings of the Child Care Network to support innovative and best business practices for early childhood education programs. Respond to provider inquiries and connect them with all available Child Care Network or other resources. Serve on local and state committees representing NECC as appropriate. Participate in opportunities to foster individual learning, leadership, professional development, and training. About you: We are looking for the following qualifications: Associate's degree in Human Services, Early Childhood Education, Business, or related field required; bachelor's degree preferred. Two or more years of experience working in a family child care or center-based program required. Valid driver's license and car insurance required. Mission-driven with a commitment to making early childhood come first in Nebraska. Knowledge of the needs of child care providers and child care business practices. Knowledge of community initiatives and resources. Ability to collect and analyze data for purposes of continuous quality improvement. Highly motivated, taking initiative to achieve goals. Strong creative problem-solving skills, highly organized, and detail oriented. Demonstrated flexibility and willingness to learn. Ability to engage in reflective supervision practices. Strong written and oral communication skills, including public speaking. Strong interpersonal and relationship building skills. Ability to work with individuals from various backgrounds. High degree of discretion when dealing with sensitive situations or confidential information. Proficiency in Microsoft Office products (Word, Excel, Outlook) and other forms of technology. Ability to work individually as well as collaboratively in a team environment. Ability and willingness to work evenings and weekends to attend/facilitate community meetings and events. ***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job. If you'd like to be part of something special, please apply! Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws. Equal Opportunity Employer