How to hire a noc manager

How to hire a noc manager, step by step

Here's a step-by-step noc manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a noc manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new noc manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the noc manager you need to hire. Certain noc manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A noc manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, noc managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of noc managers and their corresponding salaries.

   Type of NOC Manager	Description	Hourly rate
   NOC Manager	Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.	$35-60
   Information Technology Technical Services Manager	An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions... Show more	$41-72
   Information Technology Systems Manager	An information technology systems manager is responsible for monitoring the efficiency and optimal performance of the organization's technology systems. Information technology systems managers ensure the safety and security of all the network systems, developing standard operating procedures to avoid unauthorized access and suspicious activities... Show more	$45-85

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Metrics
   • Network Operations
   • Windows
   • SLA
   • Customer Satisfaction
   • ITIL
   • Technical Support
   • IP
   • Level Agreements
   • Switches
   • Direct Reports
   • VoIP
   • Incident Management
   • Customer Support

   Check all skills

   Responsibilities:

   • Manage execution of rollouts, operational changes, and routine maintenance procedures across business lines within strict maintenance windows.
   • Ensure peak network reliability through managing network performance metrics.
   • Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
   • Configure the enterprise environment using SCCM and update the windows servers using WSUS integration in SCCM.
   • Meet very aggressive network availability, MTTR, and ticket handling objectives while providing hands-on leadership during network events.
   • Familiarize self with Ciena 4200 and BTI 7060, in support of testing and troubleshooting GigE and Ethernet circuits.

3. Make a budget

   Including a salary range in your noc manager job description is one of the best ways to attract top talent. A noc manager can vary based on:

   • Location. For example, noc managers' average salary in hawaii is 32% less than in california.
   • Seniority. Entry-level noc managers 42% less than senior-level noc managers.
   • Certifications. A noc manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a noc manager's salary.

   Average noc manager salary

   $95,942yearly

   $46.13 hourly rate

   ---

   Entry-level noc manager salary

   $73,000 yearly salary

   Updated December 14, 2025

4. Writing a noc manager job description

   A noc manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a noc manager job description:

   Noc manager job description example

   Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
   
   AdvancedMD, a Global Payments Company, based in South Jordan, UT is looking for a Network Operations Center (NOC) Manager to join our growing ITSecOps team. At AdvancedMD, the NOC team is responsible for monitoring the availability and overall performance of our cloud based AdvancedMD application and responding to any issues that arise in a 24x7x365 environment. Our team works closely with other departments and stakeholders to ensure ourclients have a good experience while using our platform.
   Responsibilities:
   Leads the 24x7x365 Network Operations Center team.Coordinates the quick resolution of application and infrastructure related incidents while providing regular status updates to internal teams. Contributes to incident retrospectives and incident process improvements.Creates and updates written Standard Operating Procedures (SOPs) and policies to govern the Network Operations Center team Provides direction for operations and maintenance to ensure service level agreements are maintained.Provides tactical support for growth and future technology advances to benefit the company.Identifies business, application, and infrastructure processes that can be automated and implements continual process improvements to increase productivity and reliability while reducing procedural errors.Interfaces with other teams to understand their requirements and balance those requirements with other functional needs to support the company strategy.Develops project plans, assigns, and manages resources, identifies and solves problems.Not an exhaustive list; other duties as assigned.
   
   Ideal Candidate:
   Has a bachelor degree and/or 6+ years of experience in the technology industry and 1-2 years of experience in a leadership role.Strong communication and interpersonal skills.Operational knowledge of Windows Server, Microsoft SQL, container technologies (Kubernetes), and cloud infrastructure and concepts. AWS specific experience a plus.Hands on experience with observability software like AppDynamics, Splunk, Nagios, and Sentry One.Familiarity with alert management systems like PagerDuty and Splunk OnCall (VictorOps) Experience with ticketing systems such as Jira, Zendesk or ServiceNow.Proficient in creating, enhancing, and documenting policies and procedures. Confluence experience a plus.Strong understanding of incident management processes.Ability to work effectively in high-pressure situations.
   
   About AdvancedMD -Click here to learn more about what we do, meet the team, and hear from our customers AdvancedMD, based in South Jordan, Utah, is a healthcare technology company that employs more than 700 team members. The company offers cloud medical office software to ambulatory medical practices. The company supports independent physicians and their staff with a comprehensive suite of solutions including practice management, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking. AdvancedMD offers a flexible outsourced billing option for practices looking to use a third-party billing company. AdvancedMD is a Global Payments company.
   
   Global Payments Inc. is an equal opportunity employer.
   Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

   Copy this example

   

5. Post your job

   There are a few common ways to find noc managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your noc manager job on Zippia to find and recruit noc manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit noc managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new noc manager

   Once you have selected a candidate for the noc manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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