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  • Senior Manager - Software Publisher Services - Anywhere in USA

    Connor Consulting 4.4company rating

    Remote noc manager job

    Senior Manager - Publisher Services - US Are you looking for an opportunity to apply your Software License Compliance skills and experience to the next level? Connor Consulting International provides highly specialized accounting and advisory solutions to ensure contract, license, and royalty compliance. The company has experienced enormous growth since its inception in 2009. The practice has more than doubled in size every year and is presently serving as a trusted advisor to a broad range of clientele in various industries across the globe, including clients from Fortune 500 companies. Connor's continued pursuit for excellence in the delivery of professional contract compliance services has gained trust and recognition of the world's largest software vendors. The company's experienced teams ensure our clients are served by the best tenured industry experts. With the continuous business growth and expansion of Connor and its clients, we are looking for a Senior Manager based in the US to help us further build our capabilities and manage global client projects. The Senior Manager, with the support of the leadership team, advises clients on license compliance initiatives and execution of audits. This role involves various compliance related projects across multiple vendors, including audit project management, data analytics and process improvement. We rely heavily on our Senior Managers and expect a high degree of professionalism as we provide the highest quality of professional service our clients require and expect. The Senior Manager is responsible for supervising and reviewing the work of each client engagement; and to be the liaison between our clients and their customers/licensees. Main Responsibilities Actively manage client engagements for Key Global accounts to agreed budgets and timelines Manage and perform all facets of the software license compliance review process for existing clients: resource planning, audit planning, audit team management, quality control review, etc. Demonstrate solid understanding of client businesses, technologies and risks. Maintain technical and practical knowledge about clients and industry, bringing that knowledge to the execution and oversight of audits. Perform extensive excel analysis as part of audit execution, client internal initiatives and other services. Manage audit Key Performance Indicators (KPI's) to evaluate the ongoing success of the business. Meet specific business relationships and growth goals by developing and maintaining strong strategic relationships with clients and key industry contacts. Interact with cross functional teams at clients/licensees and manage multiple projects simultaneously. Provide leadership and training to staff across all grades. Partner with our Marketing team to consistently drive new content, develop go to market material and proposals. Supervise, coach and mentor all levels of staff: conduct performance reviews, contribute to performance feedback and training, develop and communicate workplace culture and code of conduct. Recruit, develop and mentor a talented team of professionals, to help bring growth to the business. Identify opportunities for new services, methodologies or work processes internally or externally. Requirements Degree in Business Administration, Accounting, Computer Science, Information Systems Administration, Engineering or related field; CPA, CIA, CISA certification 6+ years in Professional Services or relevant Industry experience Preferred third party audit experience, including contractual review, software licensing reviews, and/or contract compliance experience (royalty and licensing auditing). Big 4 experience desired but not essential Strong references from existing employer/clients. Proficient understanding of technology and software license contracts. Demonstrate an understanding of business processes, internal control risk management, IT controls and related standards. Identify and evaluate complex business and technology risks, management processes, internal controls which mitigate risks, and related opportunities for internal control improvement. Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services. Strong background in auditing techniques and/or computer control environments. Strong written and verbal presentation skills including the ability to translate technical information to a variety of technical and non-technical audiences. Proven ability to influence and resolve issues with senior leaders and customers; sophisticated negotiation skills are desirable. Hard working, detail oriented and ability to motivate and manage engagement teams. Self-driven, highly motivated, and able to work well independently and in team environments. Proven experience with building strong relationships and instilling trust with clients and internal teams. Ability to adapt to different licensee conditions and cultural differences while executing audits globally. Strategic thinker with ability to make prudent business decisions. Professional and personable demeanor. Flexibility to work effectively across multiple engagement teams, clients and licensees across the globe with different time zones. Proficient in the use of Microsoft Office Suite with strong Excel skills. 25%-35% domestic and international travel required. Flexible working with optional full remote working. Desirable Related Working Technical Experiences Windows or UNIX/Linux administration background including proficiency with Active Directory Windows Server Desktop VB Script, Shell Script VB/Shell/PERL/Macros SAM experience (SMS, Altiris, etc.) ISO 19770-1 and ITIL SAM Standards Benefits - Why Connor? We approach every relationship with purpose, attention, and a little fun! You can expect a flexible working environment, paid mental health days, a generous vacation package, and competitive compensation. You'll be working with a highly driven, collaborative global team that values trust, accountability, and continuous learning. We nurture our people in a culture that promotes diversity and individuality that sparks innovation and creativity. Connor Consulting is an equal opportunity employer and values diversity, equality, and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a professional who is looking for an opportunity where you can put your honed skills and abilities to work for a mission that you are passionate about, then this is the right career opportunity for you. Join us and be part of our Global Team. Apply now! #J-18808-Ljbffr
    $131k-175k yearly est. 3d ago
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  • Senior Engagement Manager - Digital Transformation (Remote)

    Skillnet Solutions Inc. 3.8company rating

    Remote noc manager job

    A leading digital transformation company is looking for an Engagement Manager to drive digital transformation programs. The role involves leading presales efforts, overseeing delivery teams, and maintaining strategic client relationships. With a focus on customer experience and technical oversight, candidates should have 10+ years in retail or B2B commerce, expertise in Agile methodologies, and a strong executive presence. This position offers a competitive salary ranging from $150,000 to $200,000 and a comprehensive benefits package. #J-18808-Ljbffr
    $150k-200k yearly 1d ago
  • Indo-Pacific Technical Delivery Manager - Remote (TS)

    Onebrief, Inc.

    Remote noc manager job

    A technology company specializing in secure software solutions seeks a Technical Delivery Manager for INDOPACOM to oversee deployments in the Indo-Pacific region. The ideal candidate should have over 4 years of project management experience, particularly in technical environments, and must hold a Top-Secret Clearance. Responsibilities include driving execution, managing cross-functional teams, and ensuring compliance with classified standards. This role offers a chance to contribute to significant military projects and requires strong communication skills. #J-18808-Ljbffr
    $94k-122k yearly est. 4d ago
  • Remote Backend Engineering Manager - Scale High-Impact Systems

    Pantera Capital

    Remote noc manager job

    A prominent investment firm is looking for an Engineering Manager to lead a small team of senior engineers remotely. The ideal candidate has strong experience in backend development, especially with Go and Kubernetes, and has a proven track record of managing teams in fast-paced settings. The role involves hands-on contributions to code while guiding technical decisions and architectural reviews. This position offers competitive compensation of $200K - $260K with equity options. #J-18808-Ljbffr
    $200k-260k yearly 5d ago
  • Data Processes Manager

    Oldcastle Infrastructure 4.3company rating

    Remote noc manager job

    Exempt Oldcastle Infrastructureâ„¢, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset. Job Summary Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in a new ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement. The new ERP system implementation will require significant change for the organization. Master Data Process Manager will lead a team of data stewards overseeing the design of for a business line sharing their functional expertise as part of data mapping, understanding the changes and business impacts, and becoming experts in the new system, processes, and roles. As part of the ERP Management team, Master Data Process Manager will ensure new ERP users are set up for long term success by supporting readiness assessments, leading end user training, monitoring adoption, and coaching users to proper system utilization. Job Location This role will work remotely in the US with periodic heavy domestic travel up to 50%. Job Responsibilities Material Master Data Data mapping, cleansing and creation PIR creation (min, max, ROP) Material Standardization Develop thorough understanding of future state ERP system design, understanding business implications and interdependencies. Work with leadership team to make trade-off recommendations and provide value-added thought partnership ERP Deployment, Training & Sustainability Support the development of SAP training materials GRNI cleanup for go-live BOM Cleansing Open PO clean-up Support monitoring of data integrity, process adherence, and issue resolution during ERP go-live Support development of an on-going training and user adoption model Job Requirements 7+ years of business process expertise, in one or more of the following functional areas: Master Data Supplier segmentation Purchasing of direct materials, indirect materials & services Purchase requisitioning & approvals Sourcing & purchase contracts Procurement scheduling & inventory management Material requirements planning, including order-specific procurement Hands-on experience with SAP or part of another ERP implementation team Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift Training and change management experience to implement new and different ways of working Project management skills to ensure resources are effectively deployed and managed and key steps are documented, monitored, and tracked against agreed timelines Strong interpersonal and organizational influencing skills Ability to communicate in a simple, articulate, thoughtful manner to varying audiences Innovative spirit to work cross-functionally in developing improvement ideas A pleasant, likeable manner while accomplishing challenging results Bachelor's Degree in relevant discipline or equivalent experience Job Compensation Salary range of $115,000 to $125,000/year plus bonus What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
    $115k-125k yearly 1d ago
  • Data Warehouse Senior Program Manager/Technical Team Management

    Central Point Partners 3.7company rating

    Noc manager job in Columbus, OH

    Title: Data Warehouse - Sr. Program Manager (Manager of Technical Teams) JobID #: 7871 Company: Huntington National Bank Right to Hire (Direct Hire after 3 months contract) Pay Rate: $140000 - $155000+/Year + 20% annual bonus + eligibility for Stock Grants Location: Columbus, OH - Hybrid role (4 days/week onsite, 1 day remote) Must have managerial experience with direct reports in the Data warehouse environment. Prefer applicants with experience in banking, healthcare or other regulatory industry. Huntington Bank is looking for a data warehouse leader in our Data Technology organization. In this role you will lead a team of 12-16 dedicated to pushing the limits of continuous improvement and innovation using data warehousing as a lever. You will be responsible for leading within the Enterprise Data Warehouse for the bank, including innovating on the platform to enable next-generation capabilities. You will participate in the definition of the strategic roadmap for data technology and be responsible for executing data warehousing initiatives. You will partner with other Data Technology organizations and CDAO leads to architect and enable an effective data ecosystem, as well as key leaders in business and technology to understand and support their needs. Basic Qualifications Bachelor's degree in a related field. 10+ years of hands-on experience in managing multi-terabyte data warehousing engineering projects. 6 -7 + years of experience as a technology manager with direct reports for data warehouse teams. Deep understanding of enterprise data warehousing best practices for technical implementation and providing business value. Thought leadership in next-evolution modern data architectures. Best practice EDW testing and validation approaches and implementation. Strong organizational skills with demonstrated ability to build and manage a high-performing team, work with partners to set and meet business service level agreement levels, plan and deliver work to expectations. Strong communication and interpersonal skills for interacting and collaborating with developers, analysts and business colleagues throughout the organization. Prefer experience working in Banking, Healthcare, or any other regulated industry environment. Preferred Qualifications (Nice to have) Experience/understanding of any cloud technologies (AWS, Snowflake or others) Experience/understanding of / IBM DataStage, Python PySpark, Erwin Enterprise Data Modeler and/or Tableau. Experience with data governance and data management approaches, including data quality. Experience with business intelligence and advanced analytics. Key Responsibilities Lead a team of 12-16 resources, providing strategic direction, coaching, and technical oversight. Drive agile execution, ensuring consistent velocity, transparency, and stakeholder engagement. Execute the EDW technology strategy, ensuring alignment with enterprise goals and segment priorities. Participate in demand management and planning, assessing impact, feasibility and estimating work effort. Understand and translate the technical design from the Data Architect team into implemented physical data models that meet data governance, enterprise architecture and business requirements for data warehousing. Manage data within the data warehouse to ensure efficiency of platform. Work with operational data and data acquisition teams to manage incoming sources and the down-stream systems to understand and support their needs for reporting and analytics. Support incident resolution and continuous improvement to drive efficiency across multiple operational run metrics.
    $43k-55k yearly est. 4d ago
  • Philanthropy Manager

    Hawthorne Lane 4.0company rating

    Remote noc manager job

    Are you driven by a philanthropic-centered entrepreneurial spirit? This inclusive-minded nonprofit is seeking a talented Philanthropy Manager to advance key giving initiatives, deepen stakeholder relationships, and help build new processes from the ground up. The ideal candidate thrives in a collaborative environment, is comfortable navigating evolving priorities, and brings a proactive, solutions-oriented mindset. If you have a background in fundraising, donor engagement, or philanthropic program management, and you're excited to support an organization dedicated to assisting underserved populations apply today! Key Responsibilities: Lead and support fundraising and mission-driven initiatives, including specific funding groups, scholarship programs, and other giving priorities. Manage the organization of large and small-scale events, including detailed reporting, financial tracking, follow-up communications and alignment with organizational goals. Cohesively work with external parties to refine processes, review campaign materials, and contribute to annual budgeting efforts. Using data, analytics and reporting, develop, track and audit financial budgeting and goals. Organize licensing and compliance needs related to charitable registrations. Prepare clear and thoughtful communications for internal and external audiences, including updates for leadership, board members, and community residents. Maintain and manage donor records, giving data, and program documentation to ensure accurate tracking of philanthropic activities. Support outreach and engagement efforts, representing the organization at events and collaborating with community partners. Build strong working relationships with internal stakeholders and external partners, serving as a trusted resource on philanthropy operations. Oversee and be the point of contact for external contacts including consultants, and help identify new opportunities to enhance organizational systems, processes, and donor engagement strategies. Why You'll Love Working Here: Mission oriented nonprofit that highly values inclusivity and underserved populations. Close-knit, casual office culture with strong work-life balance and commitment to professional growth. Employees enjoy comprehensive benefits including medical, dental and vision insurance, 401(k) matching and PTO. This role is approved to work from home twice a week. What We're Looking For: Fundraising professional. You have at least five years of philanthropy, donor relations, fundraising or adjacent experience. A bachelor's degree is required; candidates from start-up environments will stand out! Analytical and numbers driven. You excel at managing data, preparing reports, and navigating multi-step administrative/financial processes. Clear communicator. You write and speak with clarity, tailoring messaging for diverse audiences. Organized multitasker. You can balance multiple deadlines, coordinate complex projects, and adapt to evolving needs. Relationship builder. You take pride in fostering strong partnerships and representing the organization with professionalism and empathy. Tech savvy. You're comfortable with Microsoft Office, Google Suite, and database tools. Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
    $73k-107k yearly est. 5d ago
  • Senior Technical Program Manager

    Basil Systems

    Remote noc manager job

    About the job Hi, this is Eric 👋 We're hiring a stellar Technical Program Manager to join our engineering org at Basil Systems. The Role At basil, we're seeking a Technical Program Manager to serve as the connective tissue between product strategy and engineering execution. As our engineering team grows and takes on increasingly diverse technical initiatives, we need someone who can ensure our product vision translates into clear, documented engineering work while maintaining team coordination across our fully remote team. You'll partner closely with our product leadership to bridge the gap between strategic vision and tactical execution, acting as the first point of contact for engineering questions and ensuring nothing falls through the cracks as we continue to scale. Key Responsibilities Clarify and document product requirements so engineers have complete context before development starts. Act as the go-to liaison between product and engineering, translating vision into clear, actionable specs. Coordinate across projects and teams to track dependencies, avoid duplication, and ensure smooth communication. Create lightweight processes and accountability systems that balance structure with startup speed. Support strategic planning by aligning the technical roadmap with product priorities and identifying capability gaps. Role Requirements 3-5+ years as TPM, preferably at early-stage startups (Series A-B) Deep technical fluency Exceptional written communication and documentation skills Comfortable building processes from scratch in ambiguous environments Experience with GitHub, issue tracking, and technical documentation Startup mentality-resourceful, scrappy, comfortable with uncertainty Nice-to-Haves Former engineer who transitioned to TPM Background at small startups with right-sized process expectations Can proactively fill gaps without constant direction This role might not be for you if... You're a heavy process advocate and want enterprise-grade Scrum or rigid methodologies You have a need for perfect clarity before taking action You have a big company mindset What We Offer Competitive salary Health and vision benefits Attractive equity package Flexible work environment (remote-friendly) Opportunity to work on impactful projects that are helping bring life-saving medical products to market Be part of a mission-driven team solving real healthcare challenges at a critical scaling point Our Culture At Basil Systems, we value flexibility and support a distributed team. We actively employ and support remote team members across different geographies, allowing you to work when, where, and how you work best. We are committed to building a diverse, inclusive, and safe work environment for everyone. Our team is passionate about using technology to make a meaningful difference in healthcare. How to Apply If you're excited about this opportunity and believe you'd be a great fit for our team, please send your resume and a brief introduction to *****************************. Basil Systems is an equal opportunity employer. We welcome applicants of all backgrounds and experiences. Featured benefits Vision insurance, Medical insurance, Dental insurance, 401(k)
    $109k-151k yearly est. 2d ago
  • Platform Manager, Community Information Exchange

    Columbus Partnership 4.0company rating

    Noc manager job in Columbus, OH

    About the Columbus Partnership The Columbus Partnership brings together civic-minded business leaders in a unique collaborative effort to advance a shared vision to make Columbus the most prosperous region in the country. Through our work, we help create jobs and attract capital investment, expand access to opportunity and improve the economic competitiveness of the Columbus metropolitan area. Columbus Partnership member CEOs are committed to the future of the Columbus metro through high- impact civic and philanthropic engagement. Our professional and cross-functional team works together in a fast-paced, results-driven, in-person work environment. The work is also carried out through our One Columbus, Smart Columbus and Columbus Region brands, as well as other initiatives focused on ensuring the best possible future for our community. The Role We are seeking a Platform Manager, Community Information Exchange to join our innovation team. This role supports the county-wide Community Information Exchange (CIE) initiative to improve access to health and human services through a collaborative, equity-centered technology platform. In this role, you will oversee the design, configuration and day-to-day operations of the CIE technology platform, built on Visionlink's Community OS. You will serve as the primary system administrator, coordinate with vendors and partners and ensure the platform supports seamless, equitable access to community services. We are looking for someone who is technically adept, collaborative and passionate about using technology to drive impact in health and human services. What You'll Do Lead configuration, performance and security management of the CIE platform. Serve as the primary liaison with platform vendors, managing updates, dependencies and support. Design and optimize workflows, forms, automations and reporting tools in collaboration with CIE team members. Manage technical delivery using agile practices, including requirements, sprints and testing. Oversee user onboarding, access permissions and training for community-based organizations. Monitor platform performance, resolve issues and implement improvements for stability and scalability. Maintain clear documentation, training resources and compliance with governance standards. Support analytics, KPIs and reporting to demonstrate platform outcomes and community impact. Other duties as assigned. What You Bring Bachelor's degree in IT, computer science, health and human services or related field. 3+ years in platform or product management, project implementation or a similar technical role. Experience with platforms such as Community Information Exchange, case management or CRM tools. Familiarity with agile methodologies including epics, sprints and user stories. Strong technical aptitude and ability to learn and configure new systems quickly. Excellent organization, documentation and problem-solving skills. Ability to translate complex technical concepts for non-technical audiences. Passion for equitable access, community impact and mission-driven work. Where You'll Work You'll work in our modern downtown Columbus office, alongside a collaborative, fast-moving team. The workday starts no later than 9 a.m. with occasional early mornings, evenings or weekends needed for key events or deadlines. During busy seasons or major initiatives, we may work beyond the standard workday. What You'll Get A front-row leadership seat impacting our community's future. Comprehensive health, dental, and vision coverage. Generous paid time off, parental leave, and holidays. A 401(k) plan with an exceptional employer contribution. Professional development support. A modern downtown office with free parking along the Scioto Mile. A high-impact, mission-driven team that's doing big things for the Columbus metro.
    $56k-76k yearly est. 2d ago
  • Unmanned Aerial Systems Program Manager & Pilot

    Service Electric Company 4.2company rating

    Remote noc manager job

    The UAS Program Manager & Pilot leads and operates the company's Unmanned Aerial Systems (UAS) program. The role is responsible for developing, managing, and executing drone-based operations across a variety of transmission, distribution, and utility-related projects ensuring safe, efficient, and company and FAA compliant operations. The role combines leadership and technical expertise with hands-on piloting and regulatory compliance responsibilities. POSITION FUNCTIONS Program Management: Develop and oversee all aspects of Service Electric's UAS program, including budgeting, policy adherence, risk management, and long-term strategy. Coordinate with internal departments (operations, safety, estimating) to integrate UAS into project workflows. Maintain compliance with FAA regulations, including Part 107 and any waivers or exemptions and ensure that all company drone operators meet company and FAA guidelines. Supervise and manage the company's UAS resources, including both personnel and equipment. Stay up-to-date on new UAS technologies and strategies as well as changes to regulations. Builds positive relationships with customers through clear, respectful, and responsive communication, providing a high level of customer service. Flight Operations: Serve as the primary UAS pilot for critical operations and progress monitoring of utility infrastructure. Operate drones in challenging environments, including proximity to energized lines and remote terrain. Plan missions, conduct pre- and post-flight checks, and maintain logs and flight data records. Training and Oversight: Train and supervise additional pilots or UAS technicians. Implement safety protocols and emergency response procedures. Work with the Safety department to respond to any incidents, conduct after-action reviews, and implement corrective actions. Data Management: Capture high-quality data and ensure its proper processing and delivery to stakeholders. Collaborate with IT and Data Analyst teams for data integration and analysis. Others duties as assigned. EDUCATION AND EXPERIENCE REQUIREMENTS 4+ years of FAA Part 107 Remote Pilot Certificate (in good standing). Proven experience in UAS operations, particularly in utility or construction environments, specifically experience flying near or around high-voltage transmission lines. Strong knowledge of FAA regulations, UAS technologies, and safety best practices. Experience in program or project management. Experience in training is a plus. Valid driver's license and willingness to travel to remote job sites as needed. KNOWLEDGE, SKILLS, AND ABILITIES Background in electrical utilities, construction management, or engineering. Ability to interpret aerial data and collaborate with technical teams. Highly organized with a strong attention to detail. Ability to identify and solve complex issues. Good analytical and problem-solving skills. Excellent written and verbal communication skills. Excellent interpersonal and customer service skills. Self-motivated. Good project management skills, capable of handling multiple projects concurrently with good time management. Ability to maintain confidentiality. Ability to build and foster relationships with team members. Ability to meet the physical demands of the role. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment. DIRECT REPORTS: No LICENSES AND CERTIFICATIONS: FAA Part 107 SUPERVISOR RESPONSIBILITIES: None TRAVEL REQUIRED: Heavy WORKING CONDITIONS: NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.
    $60k-100k yearly est. 2d ago
  • Remote Senior Manager - Maximo EAM Solutions & Strategy

    Ernst & Young Oman 4.7company rating

    Remote noc manager job

    A global consultancy firm is seeking a Senior Manager for Enterprise Asset Management solutions in San Francisco. The role involves driving sales, enhancing client services, and delivering high-quality consulting. Candidates must have a Bachelor's degree and extensive experience in asset management. This position offers a competitive salary and flexible work arrangements. The company values diversity and is committed to building a better working world. #J-18808-Ljbffr
    $144k-202k yearly est. 2d ago
  • Remote Senior Technical Accounting Manager - IPOs, M&A

    Connor Group 4.8company rating

    Remote noc manager job

    A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements. #J-18808-Ljbffr
    $139k-184k yearly est. 3d ago
  • Manager NOC I

    Lumen 3.4company rating

    Remote noc manager job

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Manager NOC I is responsible for leading and managing our dedicated customer operational support teams within TMNS (Tailored Managed Network Services) & Adaptive Support. This role ensures consistent, high-quality service delivery by driving operational effectiveness, monitoring performance, and guiding individual team development in alignment with Lumen and customer expectations. The manager will oversee daily operations, prioritize issue resolution, and maintain strong customer focus while fostering a culture of accountability and continuous improvement. **Location** This is a work from home position within the U.S. **The Main Responsibilities** + Lead, develop, and manage dedicated customer operational support teams to ensure exceptional service delivery aligned with Lumen's operational standards and customer expectations. + Oversee daily NOC operations, ensuring prompt identification, escalation, and resolution of network and service-impacting incidents. + Monitor individual and team performance, providing coaching, mentoring, and corrective guidance to drive continuous improvement and accountability. + Ensure operational processes, procedures, and documentation are followed, maintained, and enhanced to support consistent, reliable customer support. + Serve as an operational point of contact for dedicated customers, ensuring clear communication, timely updates, and a strong customer-focused approach. + Manage staffing levels, scheduling, and workload distribution to maintain appropriate coverage and operational readiness. + Review operational metrics and performance data to identify trends, risks, and improvement opportunities. + Drive a culture of collaboration, professionalism, and customer advocacy within the ops teams. + Support cross-functional coordination with engineering, service management, and other operational teams to improve service stability and customer experience. **What We Look For in a Candidate** **Minimum Qualifications** + Bachelor's degree or equivalent education and preferably 3+ years experience leading operational support, NOC, or technical service teams in a fast-paced environment. + Strong understanding of network operations, incident management, and service restoration processes. + Proven ability to manage team performance, including coaching, mentoring, and developing staff. + Excellent communication skills with the ability to interface effectively with customers, peers, and leadership. + Strong analytical and problem-solving skills with the ability to interpret operational data and drive improvements. + Ability to prioritize tasks, manage shifting demands, and maintain service levels under pressure. + Demonstrated ability to foster teamwork, collaboration, and a customer-first mindset. **Preferred Qualifications** + Experience managing dedicated customer support environments or high-touch service teams. + Knowledge of ITIL principles and best practices. + Familiarity with NOC tools, monitoring platforms, and ticketing systems. + Leadership experience in telecommunications, network operations, or technical support roles. + Ability to drive process refinement and operational efficiency initiatives. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote \#LI-MB1 Requisition #: 340879 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $91.3k-121.7k yearly 6d ago
  • PMO Manager (Virtual/Remote)

    Inductivehealth

    Remote noc manager job

    Mission + People + Culture: With a corporate Mission to stop disease through technology, InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies. Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions. Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability. Why work at InductiveHealth?1. Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.2. Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.3. Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.4. Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.5. Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes. We're looking for a PMO Manager to lead and evolve our Project Management Office in a growing, mission-driven public health SaaS organization. You'll manage and guide a team of approximately 4-7 Project Managers. This team is responsible for both new client implementations and existing client projects that could range in size from small to enterprise implementations. Beyond direction responsibility for successful client projects, you will improve and shape all standards, tools, and processes that keep our projects running smoothly and our clients engaged. This is a hands-on leadership role for someone who is as comfortable rolling up their sleeves to refine workflows as they are mentoring project managers and collaborating across departments like Client Success, Product, and DevOps. InductiveHealth is a provider of public health software and services. Primarily, we provide enterprise solutions across three areas of public health: Disease Surveillance, Syndromic Surveillance, and Immunization Information systems. Our clients are primarily State and Local public health departments as well as Federal public health agencies. Experience in public health agencies or government technology would be very beneficial, but is not required. What you'll be doing in this role: Lead, coach, and develop a team of 4-7 Project Managers delivering projects of different sizes and scope to our clients. Projects will primarily involve delivery of our suite of SaaS products, but will also include a variety of internal projects. Define and continuously improve PMO frameworks, tools, and best practices for project delivery, governance, and reporting. Partner closely with the Client Success team to ensure smooth handoffs from contracting through implementation to long-term client engagement. Oversee project portfolio performance, tracking KPIs such as timelines, budgets, resourcing and burn rates, risks, and client satisfaction. Standardize documentation and project management methodologies to drive consistency and transparency across all client implementations. Understand client PMO requirements and needs to ensure compliance with our own internal processes. Collaborate with Product, Development, and Operations to streamline cross-functional processes and optimize delivery workflows. Champion the use of tools like Smartsheet, Salesforce, Jira, and Microsoft 365 to manage and report on project activity. Identify process bottlenecks and implement scalable solutions as our organization continues to grow. Provide executive-level reporting and insights to leadership on project/client health, resource needs, and delivery outcomes. What are we looking for? 7+ years of experience in project management and PMO leadership, with at least 2-3 years leading or managing a team of project managers. Proven success managing enterprise and large-scale SaaS software implementations with experience in a client-facing capacity. Projects routinely include complex data conversions, system to system integrations, and detailed workflow/security/reporting configurations. Strong understanding of project management methodologies. Hands-on experience using Smartsheet, Jira, and Microsoft 365 tools preferred. Experience in other project management tools a plus. Demonstrated ability to build, document, and roll out scalable project processes and governance structures. Excellent communication, organization, and stakeholder management skills; comfortable working cross-functionally and influencing with and without authority. Ability to balance strategic thinking with day-to-day operational execution. What will make you stand out? Experience leading PMO functions in a growing SaaS company or startup environment. Background and experience in government, public health, healthcare, or other regulated industries. Certifications such as PMP, CSM, or PMI-ACP. Benefits and Perks: InductiveHealth offers competitive benefits and perks including:· Virtual first, remote organization and culture· Flexible Paid Time Off (PTO)· 401(k) retirement plan with corporate matching· Medical, prescription, vision, and dental coverage (multiple plans based on your needs)· Short Term and Long Term Disability (for employee) · Life Insurance (for employee)· New Team Member support for home office setup About InductiveHealth: InductiveHealth (************************ was co-founded by Matthew Dollacker and Stephen Macauley in 2013. Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC). In early 2021, InductiveHealth became the exclusive commercial partner of Johns Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution. To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (************************** in early 2022. All responses to applications will come from ****************** or from the ***************************. InductiveHealth is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, or disability.
    $85k-127k yearly est. Auto-Apply 55d ago
  • Head of PMO, Enterprise

    Gifthealth Inc.

    Noc manager job in Columbus, OH

    Description:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience. This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale. Key ResponsibilitiesPMO Leadership & Strategy Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model. Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs. Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs. Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact. Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness. Program Portfolio & Financial Management Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy). Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend. Drive transparency in project investments through regular performance dashboards and executive reports. Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives. Implement portfolio analytics and financial tracking to enable real-time performance and risk insights. Agile PMO Implementation Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability. Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units. Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes. Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning. Change Management & Transformation Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts. Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment. Act as a cultural ambassador for disciplined execution and continuous improvement. Foster strong communication between business units, breaking down silos and driving cross-functional collaboration. Performance, KPIs & OKRs Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment. Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs. Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction. Ensure project performance reporting drives accountability and informs business decisions at the executive level. Technology, Innovation & Implementation Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed. Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance. Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion. Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs. Team Development & Organizational Leadership Build, lead, and inspire a team of project managers, program leads, and portfolio analysts. Establish clear performance standards, coaching frameworks, and development paths. Promote a culture of agility, accountability, and excellence across the PMO organization. Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities. Qualifications Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred. Experience: 15+ years of progressive project, program, or portfolio management experience. 7+ years in senior leadership within a high-growth or transformation-driven organization. Proven success in building or leading enterprise PMOs across multiple business units. Strong experience with Agile at scale, SAFe, and hybrid delivery models. Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations. Financial acumen with experience managing portfolios exceeding $50M+. Certifications: PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP). Prosci or equivalent certification in Change Management preferred. Skills: Deep understanding of Agile enterprise delivery and PMO maturity models. Expertise in KPI/OKR implementation and performance tracking. Strong knowledge of portfolio and budget management best practices. Executive presence and ability to influence across all levels of the organization. Exceptional communication, analytical, and leadership skills. Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar). Desired Attributes: Visionary leader who balances structure with agility. Quick learner with strong business acumen and curiosity. Passionate about transformation, operational excellence, and continuous improvement. Skilled in cross-functional collaboration and stakeholder management. Committed to embedding accountability, transparency, and delivery discipline organization-wide. Work Environment Location:Hybrid Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts. Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions. Key Essential Functions Must be able to operate in a fast-paced, changing environment. Must be comfortable presenting to C-suite and board-level executives. Must be able to manage multiple concurrent enterprise initiatives. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $85k-125k yearly est. 23d ago
  • Head of PMO, Enterprise

    Gifthealth

    Noc manager job in Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience. This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale. Key ResponsibilitiesPMO Leadership & Strategy Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model. Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs. Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs. Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact. Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness. Program Portfolio & Financial Management Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy). Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend. Drive transparency in project investments through regular performance dashboards and executive reports. Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives. Implement portfolio analytics and financial tracking to enable real-time performance and risk insights. Agile PMO Implementation Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability. Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units. Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes. Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning. Change Management & Transformation Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts. Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment. Act as a cultural ambassador for disciplined execution and continuous improvement. Foster strong communication between business units, breaking down silos and driving cross-functional collaboration. Performance, KPIs & OKRs Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment. Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs. Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction. Ensure project performance reporting drives accountability and informs business decisions at the executive level. Technology, Innovation & Implementation Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed. Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance. Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion. Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs. Team Development & Organizational Leadership Build, lead, and inspire a team of project managers, program leads, and portfolio analysts. Establish clear performance standards, coaching frameworks, and development paths. Promote a culture of agility, accountability, and excellence across the PMO organization. Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities. Qualifications Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred. Experience: 15+ years of progressive project, program, or portfolio management experience. 7+ years in senior leadership within a high-growth or transformation-driven organization. Proven success in building or leading enterprise PMOs across multiple business units. Strong experience with Agile at scale, SAFe, and hybrid delivery models. Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations. Financial acumen with experience managing portfolios exceeding $50M+. Certifications: PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP). Prosci or equivalent certification in Change Management preferred. Skills: Deep understanding of Agile enterprise delivery and PMO maturity models. Expertise in KPI/OKR implementation and performance tracking. Strong knowledge of portfolio and budget management best practices. Executive presence and ability to influence across all levels of the organization. Exceptional communication, analytical, and leadership skills. Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar). Desired Attributes: Visionary leader who balances structure with agility. Quick learner with strong business acumen and curiosity. Passionate about transformation, operational excellence, and continuous improvement. Skilled in cross-functional collaboration and stakeholder management. Committed to embedding accountability, transparency, and delivery discipline organization-wide. Work Environment Location:Hybrid Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts. Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions. Key Essential Functions Must be able to operate in a fast-paced, changing environment. Must be comfortable presenting to C-suite and board-level executives. Must be able to manage multiple concurrent enterprise initiatives. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $85k-125k yearly est. 55d ago
  • NOC Engineer, Remote

    Connection 4.2company rating

    Remote noc manager job

    Connection Services has a fantastic opportunity for a NOC Engineer, working remotely. Excellent opportunity to work for a top VAR offering excellent benefits including but not limited to; 3 weeks paid PTO, tuition reimbursement, 401k excellent benefits, etc.; opportunity for growth. REMOTE The Senior NOC Engineer works with limited direct supervision and guidance of the NOC shift manager. This position requires the ability to be a key stakeholder in incident response, troubleshooting, network planning and procedures development. The Senior NOC Engineer is responsible for system network and design expertise, for conducting high level systems analysis, planning, and coordinating installations and deployments. Responsibilities also include ensuring backup and recovery systems are operational, and for identifying problem areas including but not limited to network, infrastructure, and servers. The Senior NOC Engineer identifies ways to enhance and improve existing systems, determine cost benefits, and recommend solutions. As a senior team member, the Senior NOC Engineer mentors lower skilled NOC Agents. Responsibilities Requirements: Maintains and expands customer relationships through: Understanding of how to deliver quality service while adhering to service level agreements (SLAs) in a fast-paced environment. Understanding the importance of regular follow up and status updates to customer and management for outages and escalations through issue resolution. Developing documentation including user guides, admin guides, knowledge base articles, FAQs, quick reference guides. Providing advanced technical recommendations across firewalls, servers, cloud platforms, and networking technologies. Demonstrating continuous improvement and identifying opportunities to enhance operational efficiencies. Participating in strategy planning discussions with technical, business, and client partners. Escalating issues effectively to management, SMEs, manufacturers, software publishers, etc., to ensure timely resolution of customer outages and issues. Continually assesses, refines, and implements managed services processes and procedures by: Monitoring incident request systems and taking ownership of L3+ requests in accordance with SOPs. Working effectively in a collaborative and innovative team-oriented environment. Providing technical support for all shifts. Developing and maintaining standard operating procedures across Lifecycle and Managed Services. Documenting troubleshooting steps, resolutions, recommendations, and next steps in systems such as ServiceNow. Supports customers through: Familiarity working within ticketing systems as part of a larger technical team. Clearly communicating and executing all firewall, server, cloud, and networking engineering tasks. Conducting network audits and delivering actionable findings. Providing solutions for unfamiliar technologies, applications, and environments with a strong ability to learn quickly. Creating and performing network testing (regression, functionality, and performance). Expert understanding of networking principles (IP addressing, subnets, routing, and switching). Expert-level OS troubleshooting in Windows environments. Strong knowledge of Microsoft client/server environments including Azure AD, Azure compute, Azure networking, and hybrid identity. Expert understanding of Active Directory, DNS, DHCP, and Group Policy. Strong knowledge of antivirus, backups, and virtualization with VMware vSphere/ESXi, vCenter, and Hyper-V. Familiarity with VMware Cloud (VMC), Azure VMware Solution (AVS), and cloud-based DR/backup solutions. Expert understanding of desktop and server operating systems (Windows & Linux). Fundamental knowledge of Microsoft Endpoint Manager/Intune and cloud-based patching methodologies. Min USD $48.00/Hr. Max USD $57.00/Hr. Qualifications Qualifications: Excellent verbal and written communication skills. Advanced Microsoft Office skills, including creating presentations, documents with complex formatting, and advanced Excel spreadsheets including macros. Advanced computer knowledge and strong data-entry accuracy. Strong knowledge of network troubleshooting including IP/TCP connectivity issues, VPN technologies, and remote-user support. Strong understanding of Azure cloud infrastructure, Azure networking, Azure VMs, Azure Backup, Azure Monitor, and Azure security fundamentals. Expert-level knowledge of antivirus, backups, and VMware/Hyper-V virtualization, including vSphere, vCenter, vSAN concepts, and migrations. Ability to troubleshoot and resolve email issues, specifically MS Outlook and cloud-based Exchange/Office 365. Support commonly used software, hardware, web applications, and back-office equipment including printers and network appliances. Familiarity with ITIL/SLA principles. Expert knowledge of multiple ticketing systems, including ServiceNow, AutoTask, and Zoho. Expert knowledge of networking principles (IP addressing, subnets, routing, switching). Expert-level knowledge of OS troubleshooting in Windows environments. Advanced knowledge of desktop and server operating systems, including Linux. Expert knowledge of major firewall platforms such as FortiGate, SonicWall, Sophos, and Meraki. Strong experience with monitoring tools including ManageEngine, Nagios, and SolarWinds. Experience with cloud-integrated architectures, hybrid-cloud operations, VMware Cloud on AWS, Azure VMware Solution (AVS), and cloud disaster recovery platforms is highly preferred.
    $48-57 hourly Auto-Apply 39d ago
  • Associate NOC Engineer

    Nff 3.5company rating

    Remote noc manager job

    Since 1996, Networking For Future, Inc. (NFF) has been engineering the backbone of mission-critical systems for government and enterprise clients. With headquarters in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable real-world results. NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for Artificial Intelligence Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions and Zero Trust Strategies. NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives. NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner. NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles. About this Position / Responsibilities Provide complete, 1st-level NOC support of network and IT systems technologies as part of NFF's managed services practice Monitor and respond to network and system hardware and software alerts Perform client specific actions, such as running scripts or commands on client-based systems and recording the output results to aid in issue diagnosis Interface with clients and vendor support to ensure proper escalation during outages or periods of degraded performance Troubleshoot network and system outage or performance issues Analyze network traffic to provide incident triage and/or root cause identification Utilize software and hardware tools to identify and diagnoses network and system faults and degraded performance Interface with managed services clients for communication of alerts, issue impact, and ongoing status of active incidents Utilize NFF and/or client specific ticketing tools for incident management, tracking and close out Assist with internal IT projects and support needs as part of Corporate Engineering Team Qualifications Required Hands on experience with either Windows or Linux System Administration Ability to work with customers to gather, analyze and validate reported network, system or application issues Excellent written and oral communication skills and proven ability to collaborate effectively with technical and non-technical staff Demonstrated experience in providing excellent customer service Proficiency in Microsoft Office Suite products (Word, Excel, etc.) Dedicated remote work/office environment, free of interruptions and distractions that would affect work performance. In addition, background noise should be at a minimum and not interfere with customer, peer, or partner conference calls. The designated workplace must be in a safe, healthy, professional, and secure manner free of recognized hazards US Citizen (residing in the US) Preferred Associate level knowledge of Cisco enterprise solutions resulting from previous operational support or implementation experience in enterprise networks Familiarity with network monitoring protocols and methods (SNMP, Syslog, NetFlow, etc.) Bachelor's or associate degree in computer science, engineering, or other technical discipline. Expirience with Cyber Security tools & platform at an enterprise level. Microsoft Active Directory configuration and integration experience Microsoft O365 Administration and Support Microsoft InTune Administration and Support Linux, PowerShell, Python, Ansible, Expect and other scripting and automation techniques Technical Certifications in software development or any of the following vendors: Microsoft Cisco NetApp Riverbed Splunk VMware Team Values Deliver Excellent Customer Service by Putting yourself in the Customer's Shoes Become Essential to your Peers and Customers by Providing Value in every action Outperform yourself and others through a commitment to Constant Improvement Take the Lead by presenting solutions, owning and then resolving issues Set expectations by Calling your Shot and then see them through NFF Disclosures NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees: Medical, Dental and Vision, Health Savings Account, Flexible Spending Account STD, LTD, Supplemental life insurance and ADD&D Comprehensive 401k plan Paid Time Off NFF is an Equal Opportunity Employer. Important Notice: All NFF Inc communications come ****************. Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.
    $55k-83k yearly est. Auto-Apply 25d ago
  • Principal NOC Engineer

    Boldyn Networks

    Remote noc manager job

    Empowering Connectivity, Ensuring Reliability. Principal NOC Engineer About the role: The Principal NOC Engineer is the primary technical advisor and environment owner for a portfolio of strategic accounts. Success requires elite networking expertise, outstanding consulting and communication skills, and close collaboration with Service Desk, NOC, and leadership to maximize client stability and satisfaction. What you'll be doing: Essential Functions and Responsibilities Lead diagnostic and restoration efforts for complex incidents; perform root-cause analysis and publish findings. Act as senior escalation resource and mentor for Tier 1-3 engineers; deliver case debriefs, training, and best-practice guidance. Collaborate with the product team on network product design that drives stability and with the Implementation team on network design as needed. Own the technical relationship for assigned clients-maintain deep knowledge of environments, risks, and business goals. Conduct proactive health checks, capacity planning, performance tuning, and best-practice audits to prevent issues before they surface. Develop and present multi-year technical roadmaps aligned to client strategy, budget, and service capabilities. Produce clear, thorough documentation (HLD/LLD, MOP/CAB change plans, incident RCAs, environment runbooks). Influence service standards, tooling, and automation; pilot emerging technologies for future managed service offerings. Participate in a rotational on-call schedule for high-priority escalations. Other duties as needed. What you'll bring: Qualifications Expert-level Cisco certification (CCIE-Enterprise or CCIE-Routing & Switching) required. ITIL Foundation (or higher) preferred. CWNE certification or equivalent wireless expertise is a plus. Required Technical Competencies 10+ years of experience with dynamic routing protocols. 10+ years of experience with Cisco IOS/IOS-XE Routing/switching platforms. 10+ years of experience with Remote Access VPN and Site-to-Site VPN. 10+ years of experience in troubleshooting and managing Firewalls: ACLs, NAT, NGFW, routing. Exposure to most of the following technologies: ACI (4+ years) ISE (4+ years) Cisco SD-Access (2+ years) Public cloud (AWS or Azure) (3+ years) FMC and managed devices (FTDs) (5+ years) DNAC (3+ years) Cisco SD-WAN (3+ years) Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN (3+ years) Automation / Programmability: Python / Ansible (3+ years) Firewall expertise (Palo Alto, Cisco ASA, Fortinet, Checkpoint) is highly valued and may offset gaps in other areas. Consulting & Soft Skills Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, managers, and C-level stakeholders. Excellent verbal and written communication; consistent, customer-focused follow-through. Strong mentoring mindset and commitment to continuous learning. About us: At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow. Why work with us? We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way. We also offer: Salary: $190,000-$200,000 Annual Bonus Thousands of LinkedIn Learning courses Flexible working opportunities Monthly technology stipend Competitive benefit packages Paid Maternity and Paternity leave Peer recognition program Career development programs Ready to apply? Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started. Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it's important to us, to our future. To build a workforce that's representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers' problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.
    $53k-78k yearly est. Auto-Apply 60d+ ago
  • NOC Engineer - Tier III

    Vero Networks 4.2company rating

    Remote noc manager job

    NOC Engineer - Tier III Department: Networks Operations The NOC Engineer - Tier III is a senior technical role within the Vero Network Operations Center (NOC), responsible for ensuring network reliability, performance, and uptime across our national fiber and IP transport infrastructure. This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors. The ideal candidate is a hands-on problem solver and technical mentor with deep experience in fiber transport, IP core networks, and NOC operations. RESPONSIBILITIES Monitor and manage multi-vendor network environments, ensuring high availability of fiber and IP transport services. Lead triage and advanced troubleshooting of complex network events, identifying root causes and driving quick resolution. Coordinate escalations with internal engineering, field operations, and external vendors. Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems. Conduct proactive network performance analysis, capacity planning, and optimization. Provide Tier III technical support to internal teams: mentor Tier I/II NOC personnel. Oversee change management, upgrades, and maintenance windows to minimize service impact. Maintain detailed documentation, runbooks, and process improvements for network operations. Ensure SLA adherence, service availability, and MTTR targets are consistently achieved. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. REQUIRED QUALIFICATIONS 8-10+ years in network operations, engineering, or telecommunications, with proven experience in NOC or ISP environments. Deep expertise in IP networking (BGP, OSPF, MPLS, VLANs, VPNs, QoS) and fiber transport systems (DWDM, CWDM, Ethernet). Hands-on experience with: Juniper (Junos), Cisco, and MikroTik platforms. Calix XGS-PON and access/aggregation network management systems. Fixed wireless and LTE platforms such as Cambium, Telrad, or similar. Advanced diagnostic, analytical, and scripting abilities (Python, shell, or equivalent a plus). Strong understanding of network monitoring, alerting, and telemetry tools. Proven ability to lead technical response during major incidents and guide NOC teams through resolution. Bachelor's degree in computer science, IT, or equivalent experience preferred. JOB DETAILS AND PHYSICAL REQUIREMENTS This has no travel requirements. Must be authorized to work in the United States. This is a staff position. This is a Nonexempt position. This is a Full-Time position. This is a Remote position. The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.
    $46k-63k yearly est. Auto-Apply 13d ago

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