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How to hire a noc supervisor

Noc supervisor hiring summary. Here are some key points about hiring noc supervisors in the United States:

  • In the United States, the median cost per hire a noc supervisor is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new noc supervisor to become settled and show total productivity levels at work.

How to hire a noc supervisor, step by step

To hire a noc supervisor, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a noc supervisor:

Here's a step-by-step noc supervisor hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a noc supervisor job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new noc supervisor
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you post your noc supervisor job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a noc supervisor for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    Hiring the perfect noc supervisor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

    The following list breaks down different types of noc supervisors and their corresponding salaries.

    Type of NOC SupervisorDescriptionHourly rate
    NOC SupervisorComputer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks.$17-46
    System TechnicianA system technician is a professional responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members... Show more$12-32
    Information Technology AdministratorAn Information Technology (IT) administrator is a professional responsible for managing the day-to-day operation of an organization's IT systems and ensuring that the systems are running effectively. IT administrators must conduct consistent analyses of the computer system and install updates when needed... Show more$24-50
  2. Create an ideal candidate profile

    Common skills:
    • Technical Support
    • Direct Reports
    • Ethernet
    • TCP/IP
    • Switches
    • Tcp Ip
    • VoIP
    • Incident Management
    • Provisioning
    • Juniper
    • Trouble Tickets
    • DNS
    • ITIL
    • OSPF
    Check all skills
    Responsibilities:
    • Manage Unix system administrator team responsible for NOCC alarm applications and infrastructure.
    • Gather all time constraints and potential SLA breach.
    • Monitor all store POS functionality, netscreen and voip.
    • Perform multi-platform testing of alarms in various network switches and signaling transfer points.
    • Advance knowledge of isolating voice quality & line connectivity issues on a VoIP network.
    • Utilize UNIX commands, diagnose network problems using common tools like trace-route and pings.
  3. Make a budget

    Including a salary range in your noc supervisor job description is one of the best ways to attract top talent. A noc supervisor can vary based on:

    • Location. For example, noc supervisors' average salary in nebraska is 49% less than in connecticut.
    • Seniority. Entry-level noc supervisors 63% less than senior-level noc supervisors.
    • Certifications. A noc supervisor with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a noc supervisor's salary.

    Average noc supervisor salary

    $59,292yearly

    $28.51 hourly rate

    Entry-level noc supervisor salary
    $36,000 yearly salary
    Updated December 18, 2025
  4. Writing a noc supervisor job description

    A noc supervisor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a noc supervisor job description:

    Noc supervisor job description example

  5. Intermediate knowledge of z/OS (MVS) operating systems and JES2 subsystems in a multi-platform, multi-data center environment desired.

  6. Working knowledge of industry-standard Data Center automation, automated balancing, output management, and change management processes.

  7. Working knowledge of industry monitoring tools such as OMEGAMON, SCOM, SolarWinds, Splunk, and ExtraHop.

  8. Technical understanding of various types of systems, platforms, and networks such as z/OS (MVS/JCL) and Windows/Unix/Linux servers.

  9. Working knowledge of networks (LAN/WAN) data and voice systems.

  10. Be willing to mentor and provide guidance to other staff members.

  11. Business degree in computer science, computer operations, or data processing-related study desired.

  12. Experience in integrated systems, support, and job recovery functions.

  13. Experience working with automated scheduling and job restart software in a multi-platform environment.

    Bonus Points for:

  14. ITIL Foundations certification

  15. #LI-RA1

    Remarkable benefits:
    • Health coverage for medical, dental, vision
    • 401(K) saving plan with company match AND Pension
    • Tuition assistance
    • PTO for community volunteer programs
    • Wellness program
    • Employee discounts

    AAA Texas is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team

    "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

    AAA is an Equal Opportunity Employer

  • Post your job

    There are various strategies that you can use to find the right noc supervisor for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your noc supervisor job on Zippia to find and recruit noc supervisor candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  • Interview candidates

    To successfully recruit noc supervisors, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    If your interviews with noc supervisor applicants aren't enough to make a decision, you should also consider including a test project. These are often the best, most straightforward, and least bias-prone ways of determining who will likely succeed in the role. If you don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

    • TestDome
    • CodeSignal
    • Testlify
    • BarRaiser
    • Coderbyte

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  • Send a job offer and onboard your new noc supervisor

    Once you've selected the best noc supervisor candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    Once that's done, you can draft an onboarding schedule for the new noc supervisor. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  • Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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  • How much does it cost to hire a noc supervisor?

    Hiring a noc supervisor comes with both the one-time cost per hire and ongoing costs. The cost of recruiting noc supervisors involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of noc supervisor recruiting as well the ongoing costs of maintaining the new employee.

    You can expect to pay around $59,292 per year for a noc supervisor, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for noc supervisors in the US typically range between $17 and $46 an hour.

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