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Become A NOC Technician

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Working As A NOC Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $49,000

    Average Salary

What Does A NOC Technician Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A NOC Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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NOC Technician Career Paths

NOC Technician
Network Engineer Network Administrator Systems Engineer
Manager, Systems Engineering
9 Yearsyrs
Network Engineer Systems Engineer Project Manager
Infrastructure Project Manager
11 Yearsyrs
Network Engineer Information Technology Manager Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Systems Administrator Information Technology Manager
Information Technology Technical Services Manager
9 Yearsyrs
Systems Administrator Information Technology Manager Information Technology Director
Director Of Information Technology Services
12 Yearsyrs
Systems Administrator Analyst Systems Analyst
Information Systems Manager
6 Yearsyrs
NOC Engineer Engineer Senior Project Manager
Information Systems Director
8 Yearsyrs
NOC Engineer Systems Engineer Information Technology Consultant
Information Technology Systems Manager
8 Yearsyrs
NOC Engineer Senior Network Engineer Information Technology Director
Director Information Technology Infrastructure
13 Yearsyrs
Engineer Lead Technician Technical Manager
Technical Operations Manager
8 Yearsyrs
Engineer Project Manager Information Technology Director
Director Of Infrastructure Operations
13 Yearsyrs
Lead Technician Solutions Architect Network Manager
Infrastructure Manager
10 Yearsyrs
Lead Technician Production Supervisor Quality Assurance Supervisor
Systems Supervisor
5 Yearsyrs
Technical Support Engineer Test Engineer Senior Technologist
Principal Technologist
10 Yearsyrs
Technical Support Engineer Desktop Support Analyst Service Desk Analyst
Service Desk Manager
7 Yearsyrs
Technical Support Engineer Information Technology Consultant Information Technology Analyst
Information Technology Supervisor, Information Technology
6 Yearsyrs
Data Center Engineer Senior Network Engineer Senior System Administrator
Data Center Manager
8 Yearsyrs
Data Center Engineer Senior Network Engineer Information Security Officer
Director Of Information Technology Security
12 Yearsyrs
Information Technology Consultant Senior System Administrator Infrastructure Manager
Senior Manager Infrastructure
12 Yearsyrs
Analyst Information Technology Analyst Application Support Analyst
Incident Manager
9 Yearsyrs
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Do you work as a NOC Technician?

Help others decide if this is a good career for them

Average Length of Employment
NOC Supervisor 3.3 years
NOC Operator 2.1 years
NOC Analyst 2.0 years
NOC Technician 2.0 years
NOC Engineer 1.9 years
Top Careers Before NOC Technician
Technician 9.1%
Internship 3.0%
Top Careers After NOC Technician
Technician 9.9%
Engineer 3.9%

Do you work as a NOC Technician?

Average Yearly Salary
$49,000
View Detailed Salary Report
$32,000
Min 10%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$77,000
Max 90%
Highest Paying City
Portland, ME
Highest Paying State
New Hampshire
Avg Experience Level
2.0 years
How much does a NOC Technician make at top companies?
The national average salary for a NOC Technician in the United States is $49,954 per year or $24 per hour. Those in the bottom 10 percent make under $32,000 a year, and the top 10 percent make over $77,000.

Real NOC Technician Salaries

Job Title Company Location Start Date Salary
NOC Technician Level 3 Communications LLC Broomfield, CO Jan 01, 2011 $59,813 -
$70,248
NOC Technician Level 3 Communications LLC Broomfield, CO Oct 01, 2012 $57,595 -
$72,197
NOC Technician II Level 3 Communications LLC Atlanta, GA Aug 09, 2011 $52,321 -
$65,887
NOC Technician Level 3 Communications LLC CO Oct 01, 2010 $42,178 -
$25

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Top Skills for A NOC Technician

  1. Customer Service
  2. Troubleshoot
  3. Routers
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrated professional and superior customer service and interpersonal skills while identifying, prioritizing, resolving or escalating issues within SLA guidelines.
  • Worked closely with internal and external technicians/engineers to troubleshoot and resolve customers' issues while interacting/escalating troubles.
  • Performed troubleshooting/configuration on network routers and switches.
  • Imaged laptops and desktops using Ghost software for Windows XP and 7 platforms.
  • Provided technical support to field technicians, including accurate alert and diagnostic information on trouble severity and restoration indications.

NOC Technician Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,206 NOC Technician resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch NOC Technician Resume

View Resume Examples

NOC Technician Demographics

Gender

Male

82.8%

Female

12.2%

Unknown

5.1%
Ethnicity

White

57.7%

Hispanic or Latino

17.1%

Black or African American

12.6%

Asian

8.5%

Unknown

4.2%
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Foreign Languages Spoken

Spanish

36.8%

Carrier

28.1%

Arabic

5.3%

Chinese

3.5%

French

3.5%

Mandarin

3.5%

Swedish

1.8%

German

1.8%

Yoruba

1.8%

Japanese

1.8%

Cherokee

1.8%

Chickasaw

1.8%

Persian

1.8%

Tagalog

1.8%

Coptic

1.8%

Korean

1.8%

Russian

1.8%
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NOC Technician Education

Schools

University of Phoenix

16.0%

Strayer University

9.7%

University of Maryland - University College

8.7%

Northern Virginia Community College

7.3%

Western Washington University

4.9%

George Mason University

4.9%

Colorado State University

4.4%

University of North Texas

3.9%

Regis University

3.9%

Community College of the Air Force

3.9%

ITT Technical Institute-Chantilly

3.9%

Austin Community College

3.9%

American InterContinental University

3.4%

More Tech Institute

3.4%

Western Governors University

3.4%

Prince George's Community College

2.9%

Ashford University

2.9%

Texas State University

2.9%

Heald College - Central Administrative Office

2.9%

Florida Atlantic University

2.9%
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Majors

Computer Information Systems

14.1%

Computer Networking

13.3%

Computer Science

13.0%

Information Technology

12.1%

Business

9.7%

Electrical Engineering

8.1%

Computer Systems Security

3.6%

Electrical Engineering Technology

3.3%

Information Systems

3.3%

Management Information Systems

2.4%

Criminal Justice

2.4%

Communication

2.2%

Computer Engineering

2.0%

Management

1.8%

General Studies

1.7%

Project Management

1.6%

Environmental Control Technologies/Technicians

1.6%

Education

1.4%

Liberal Arts

1.2%

Computer Technical Support

1.2%
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Degrees

Bachelors

37.4%

Associate

24.0%

Other

23.8%

Masters

7.0%

Certificate

5.8%

Diploma

1.8%

Doctorate

0.2%
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Top NOC Technician Employers

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Jobs From Top NOC Technician Employers

NOC Technician Videos

Interop 2011: Tour of the Network Operations Center (NOC)

A Day in the life of a Network Technician

Day in the Life: Los Angeles Datacenter (QuadraNet)

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