A network operations center technician or NOC (pronounced as knock) is tasked with overseeing complex network components. As NOC, you will be responsible for network management and perform troubleshoot as needed. You will also maintain a network, servers, and telecom equipment. In other words, you are in charge of ensuring that everything technological-related works properly.
A NOC Technician will need to monitor the data center's infrastructure and work on computer networks from a centralized location. When your technology system encounters a snag, the NOC technician needs to troubleshoot and sort out issues. They need to get things working again. Tasks must be done on time and under stressful conditions. You will need to provide excellent customer service by ensuring all issues are resolved promptly.
As a NOC technician, you are expected to update your knowledge with new and current support solutions continuously. You will comply with your organization's guidelines, processes, and policies. You need to routinely inspect systems and make use of TCP/IP protocols to assess problems. You will need a bachelor's in computer science or at least an associate degree in information technology or related study. As a NOC Technician, you can expect to make an average salary of $46,000 per year.
There is more than meets the eye when it comes to being a noc technician. For example, did you know that they make an average of $20.86 an hour? That's $43,383 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 18,200 job opportunities across the U.S.
There are certain skills that many noc technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, interpersonal skills and leadership skills.
When it comes to the most important skills required to be a noc technician, we found that a lot of resumes listed 11.3% of noc technicians included network security, while 10.5% of resumes included customer service, and 8.8% of resumes included troubleshoot. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the noc technician job title. But what industry to start with? Most noc technicians actually find jobs in the technology and telecommunication industries.
If you're interested in becoming a noc technician, one of the first things to consider is how much education you need. We've determined that 50.0% of noc technicians have a bachelor's degree. In terms of higher education levels, we found that 4.2% of noc technicians have master's degrees. Even though most noc technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a noc technician. When we researched the most common majors for a noc technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on noc technician resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a noc technician. In fact, many noc technician jobs require experience in a role such as network technician. Meanwhile, many noc technicians also have previous career experience in roles such as technical support specialist or technician.