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Become A NOC Technician

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Working As A NOC Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $77,810

    Average Salary

What Does A NOC Technician Do At Eastern Shore of Va Broadband Authority

* Duties include but not limited to:Perform monitoring, troubleshooting, and repair of the carrier class network components in ESVBA s network
* Configure and perform maintenance on customer premise equipment.
* Detect, troubleshoot, isolate and repair failures and degraded performance within the scope of customer service level agreements
* Administration of ISP functional components such as DNS, IRR, IP Addressing
* Tier
* complex network & customer support
* Open TAC cases and trouble tickets with customers, partner carriers, and vendors
* Diagnose, troubleshoot, and correct network faults as reported by NMS events, logs, and/or customer reports
* Maintenance of and continued updating of knowledge base
* Updating of customer nodes and layouts in NMSDocumentation and communication with customer services
* Handle all customer notifications regarding maintenance and emergency outages
* Turn-up of customer nodes as well as provisioning of new nodes
* Fulfill additional duties as assigned by Network Operations Manager
* x7 On-call schedule
* Candidate QualificationsSkills & AbilitiesBasic knowledge of the OSI modelKnowledge of Layer
* protocols and features such as STP/RSTP, LLDP, 802
* q, QinQ, G
* Knowledge of Layer
* protocols and features such as TCP/IP, OSPF, ISIS, BGPv4, IPv4, IPv6
* Ability to troubleshoot, isolate, prioritize and remediate issues
* Capable of multi-tasking, good time management
* Clear Communicator (both written and oral)Use of MS Office suite (Word, Excel, PowerPoint)Excellent customer relations skills and ability to work under pressureAbility to work within a UNIX environmentKnowledge of Cisco routers as well as other networking platforms

What Does A NOC Technician Do At Crown Castle

* Identify network faults in a proactive approach and create incident tickets.
* Must have design, maintenance and troubleshooting experience with SONET rates of DS0, DS1, DS3, OC-n, 10
* G wave, as well as Ethernet rates up to 10Gbps.
* Act as focal point during network outages and lead fiber cut isolation until field operations physically locates.
* Must be able to demonstrate industry expertise and show creativity in guiding engineers and Field operations where no precedence is set.
* Communicate with management as needed and provide reporting metrics.
* Ability to reach across role boundaries in an effort to minimize negative impact on network.
* Utilize management tools to assist in determination of events such as Wavestar
* CIT, Preside, INC, DNA, and Alcatel / Nokia Service Aware Manager (SAM.)
* Must be familiar with a majority of equipment consisting of LUCENT DMX, Lucent, LUCENT Lambda Unite optical switch, Nortel/Ciena OM3500, OM3400,OM5200, Nortel legacy equipment such as OC192 DX, LH combiner, OC48 Classic,OC12 TBM, Ceterus,Turin and Widebank.
* They are expected to have a high degree of technical competency in and be able to work on both SONET and IP Systems/Services, and to mentor/train more junior NOC personnel

What Does A NOC Technician Do At Catapult Staffing

* The Level I Technician is part of a 24/7 Operations team responsible for monitoring all mainframe and distributed environments.
* nd Shift only available (3:00
* They will provide operational support for systems hardware, peripherals and software within the data centers and related facilities.
* Identifies, isolates and resolves problems and work in conjunction with the technical support staff to implement immediate resolutions to more critical problems.
* Monitors and manages systems consoles for the following: problems, systems/application availability, production scheduling and control, reports distribution, service level support, administration and controls, equipment operation, backup recovery, procedural documentation.
* Essential Functions: Knowledge of scheduling process and tools, specifically Control M Enterprise Scheduler preferred Monitor system performance/services/application performance using industry standard monitoring tools Identifies hardware malfunctions and take appropriate corrective action as necessary to troubleshoot/resolve the problem, and/or escalate as necessary

What Does A NOC Technician Do At Pyramid Consulting

* Provide surveillance/maintenance support for Client global layer 0, 1 and 2 networks.
* Vendors and technology may include Coriant, Alcatel
* Lucent, Ericsson, Ciena/Nortel and Fujitsu, Infirnera, ANDA, and Overture.
* Includes network technologies; SONET, Ethernet, DWDM, Ultra Long Haul, Mesh, VSAT and Digital Cross
* Connect using U
* S. and ITU standards.
* This function is carried out through alarm monitoring, outage notification and event management, ticket processing, network and equipment maintenance scheduling and technical assistance to Field Operations personnel on the repair of all global network platforms.
* The function is also responsible for monitoring the implementation of transport network change control activities and performs pre/post technology checks, scripting, problem solving and analytical analysis.
* Applicants must be willing to work rotating 7x24 hour shifts.
* Provide technical and/or analytical support to one or more departments or working units with limited supervision; aid in the successful completion of projects within a product or functional area; typically reports to Supervisor or on occasion a Manager.
* Performs a variety of activities (may be technical or administrative in nature) in support of the functional processes, programs and/or services.
* A bachelor's degree in Telecommunications, Computer Science, DevOps/Analytics or other telecom related discipline or 3 or more years of equivalent experience Strong interpersonal, writing and problem solving skills Experience working in a 24x7 Network Management Center including working in a shift and team environment In collaborative environment, must have the ability to provide timely and accurate network information to both management and other organizations during network events and major, critical and catastrophic events The ability to work under stressful, fast paced conditions while multitasking and solving problems as a team or individually Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions.
* Qualified candidates should apply NOW for immediate consideration.
* If you are interested in this position, please apply online for immediate consideration.
* Immediate need for a talented Network Operations Technician with experience in the Telecom Industry.
* This is a 06 months contract opportunity with long-term potential and is located in Cary NC.
* Please review the job description below and contact me ASAP if you are interested.
* Job ID.: 18
* Key Responsibilities:Description:Provide surveillance/maintenance support for Client global layer 0, 1 and 2 networks.
* Vendors and technology may include Coriant, Alcatel
* Lucent, Ericsson, Ciena/Nortel and Fujitsu, Infirnera, ANDA, and Overture.
* Includes network technologies; SONET, Ethernet, DWDM, Ultra Long Haul, Mesh, VSAT and Digital Cross
* Connect using U
* S. and ITU standards.
* This function is carried out through alarm monitoring, outage notification and event management, ticket processing, network and equipment maintenance scheduling and technical assistance to Field Operations personnel on the repair of all global network platforms.
* The function is also responsible for monitoring the implementation of transport network change control activities and performs pre/post technology checks, scripting, problem solving and analytical analysis.
* Applicants must be willing to work rotating 7x24 hour shifts.
* Provide technical and/or analytical support to one or more departments or working units with limited supervision; aid in the successful completion of projects within a product or functional area; typically reports to Supervisor or on occasion a Manager.
* Performs a variety of activities (may be technical or administrative in nature) in support of the functional processes, programs and/or services.
* A bachelor's degree in Telecommunications, Computer Science, DevOps/Analytics or other telecom related discipline or 3 or more years of equivalent experience Strong interpersonal, writing and problem solving skills Experience working in a 24x7 Network Management Center including working in a shift and team environment In collaborative environment, must have the ability to provide timely and accurate network information to both management and other organizations during network events and major, critical and catastrophic events The ability to work under stressful, fast paced conditions while multitasking and solving problems as a team or individually Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions.
* Qualified candidates should apply NOW for immediate consideration.
* If you are interested in this position, please apply online for immediate consideration.
* Associated topics: compressor, field, field related, oilfield, plant manager, product manager, project manager, senior project manager, spcc

What Does A NOC Technician Do At Collabera

* Technician should provide a professional quality installation to insure client is delivering a positive Customer Experience.
* Technician will own all aspects of the installation including initial and follow-up communication with the customer
* Handle all pre-test and field test on all products assigned with little supervision.
* Perform moderate level activation of VPN products including IP
* VPN or Data based (Layer 3) products
* Perform moderate level troubleshooting with the MPLS and VPN network
* Map DCS cross connects in the network
* Perform moderate level Router configuration on VPN switching platform.
* Must have good understanding of CPE's and Juniper routers and perform line by line provisioning.
* Familiar with operating procedures, processes, and TBS system
* Perform basic activations of Wireless Routers (Top Global) and firewalls –
* ASA.
* Licensures: Relevant vendor certifications preferred: CCNA, JNCIA/S/P, Adtran, Hatteras, XO BGP 101/2, etc.
* Software
* MS Office
* Nettest
* Centest
* Net Analyst
* Spirent
* Hardware
* DACS, Adtran TA5000, Hatteras, Ciena 311
* Catalyst Switch
* Hardware
* MCR/CHR/CLR
* AES- Aggregated Ethernet Switch
* Databases
* Hardware Requirement 5,
* Remedy,
* TBS
* Operating Systems
* Expert Knowledge of 3 or more devices:, Checkpoint Firewall, Juniper, ASA, Juniper MCR, CHR/CLR, CSR, Ciena 311
* Knowledge in IP Standards/Protocols; BGP, IPv
* Must be knowledgeable of IP networking and sub-netting (including enterprise routing protocol BGP)
* Familiar with
* NAC operating procedures, processes, and TBS system.
* Must be knowledgeable and fully proficient in system reporting, network architecture and equipment.
* Must show basic knowledge of enterprise connectivity methods including VPLS, MPLS, and Ethernet.
* Must be knowledgeable of CPE including routers and switches.
* Should you have any questions, please feel free to reach me at 973
* and you can email me at arpita.gera@collabera.com
* Category:IT code:new
* Area Code
* Job Requirements
* Education
* Cloud Computing, Firewall, Architecture, Management, MS Office, Remedy, PBX, Networking,Checkpoint, VPN, Wireless, LAN

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How To Become A NOC Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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NOC Technician jobs

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Real NOC Technician Salaries

Job Title Company Location Start Date Salary
NOC Technician Level 3 Communications LLC Broomfield, CO Jan 01, 2011 $59,813 -
$70,248
NOC Technician Level 3 Communications LLC Broomfield, CO Oct 01, 2012 $57,595 -
$72,197
NOC Technician II Level 3 Communications LLC Atlanta, GA Aug 09, 2011 $52,321 -
$65,887
NOC Technician Level 3 Communications LLC CO Oct 01, 2010 $42,178 -
$52,217

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Top Skills for A NOC Technician

CustomerServiceTroubleshootRoutersRemoteHardwareWindowsServerT1Tcp/IpTechnicalSupportLinuxFiberVoipNetworkOperationsNortelNetworkIssuesInternetJuniperNetcoolDS3Ethernet

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Top NOC Technician Skills

  1. Customer Service
  2. Troubleshoot
  3. Routers
You can check out examples of real life uses of top skills on resumes here:
  • Developed a strong reputation with clients Skills Used General troubleshooting Customer service Teamwork Critical thinking Adaptability
  • Managed WAN surveillance and initial troubleshooting of probable network issues and circuit outages.
  • Deploy, monitor, and maintain Cisco routers, switches, and firewalls.
  • Handle issues over the phone, Using remote support software to diagnose troubleshoot and resolve customer issues.
  • Perform second level hardware and software problem analysis, identification, and resolution.

Top NOC Technician Employers

NOC Technician Videos

Interop 2011: Tour of the Network Operations Center (NOC)

A Day in the life of a Network Technician

Day in the Life: Los Angeles Datacenter (QuadraNet)

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