A network operations center technician or NOC (pronounced as knock) is tasked with overseeing complex network components. As NOC, you will be responsible for network management and perform troubleshoot as needed. You will also maintain a network, servers, and telecom equipment. In other words, you are in charge of ensuring that everything technological-related works properly.

A NOC Technician will need to monitor the data center's infrastructure and work on computer networks from a centralized location. When your technology system encounters a snag, the NOC technician needs to troubleshoot and sort out issues. They need to get things working again. Tasks must be done on time and under stressful conditions. You will need to provide excellent customer service by ensuring all issues are resolved promptly.

As a NOC technician, you are expected to update your knowledge with new and current support solutions continuously. You will comply with your organization's guidelines, processes, and policies. You need to routinely inspect systems and make use of TCP/IP protocols to assess problems. You will need a bachelor's in computer science or at least an associate degree in information technology or related study. As a NOC Technician, you can expect to make an average salary of $46,000 per year.

What Does a NOC Technician Do

There are certain skills that many noc technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, interpersonal skills and leadership skills.

Learn more about what a NOC Technician does

How To Become a NOC Technician

If you're interested in becoming a noc technician, one of the first things to consider is how much education you need. We've determined that 50.0% of noc technicians have a bachelor's degree. In terms of higher education levels, we found that 4.2% of noc technicians have master's degrees. Even though most noc technicians have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a NOC Technician

NOC Technician Career Paths

Average Salary for a NOC Technician

NOC Technicians in America make an average salary of $45,884 per year or $22 per hour. The top 10 percent makes over $67,000 per year, while the bottom 10 percent under $31,000 per year.
Average NOC Technician Salary
$45,884 Yearly
$22.06 hourly
$31,000
10 %
$45,000
Median
$67,000
90 %

What Am I Worth?

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NOC Technician Education

NOC Technician Majors

NOC Technician Degrees

Bachelors

50.0 %

Associate

34.9 %

High School Diploma

5.2 %

Top Colleges for NOC Technicians

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Carnegie Mellon University

Pittsburgh, PA • Private

In-State Tuition
$55,465
Enrollment
6,483

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. University of California, Irvine

Irvine, CA • Private

In-State Tuition
$13,700
Enrollment
29,722

5. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

6. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

7. North Carolina State University

Raleigh, NC • Private

In-State Tuition
$9,101
Enrollment
23,708

8. Stevens Institute of Technology

Hoboken, NJ • Private

In-State Tuition
$52,202
Enrollment
3,420

9. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

10. Rensselaer Polytechnic Institute

Troy, NY • Private

In-State Tuition
$53,880
Enrollment
6,590

Top Skills For a NOC Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.3% of noc technicians listed network security on their resume, but soft skills such as detail oriented and interpersonal skills are important as well.

  • Network Security, 11.3%
  • Customer Service, 10.5%
  • Troubleshoot, 8.8%
  • Hardware, 5.3%
  • Technical Support, 4.7%
  • Other Skills, 59.4%

Choose From 10+ Customizable NOC Technician Resume templates

Zippia allows you to choose from different easy-to-use NOC Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your NOC Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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NOC Technician Demographics

NOC Technician Gender Distribution

Male
Male
89%
Female
Female
12%

After extensive research and analysis, Zippia's data science team found that:

  • Among noc technicians, 11.5% of them are women, while 88.5% are men.

  • The most common race/ethnicity among noc technicians is White, which makes up 65.8% of all noc technicians.

  • The most common foreign language among noc technicians is Spanish at 36.8%.

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Best States For a NOC Technician

Some places are better than others when it comes to starting a career as a noc technician. The best states for people in this position are Maryland, Ohio, California, and Connecticut. Noc technicians make the most in Maryland with an average salary of $53,186. Whereas in Ohio and California, they would average $51,916 and $51,573, respectively. While noc technicians would only make an average of $49,522 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maryland

Total NOC Technician Jobs:
849
Highest 10% Earn:
$84,000
Location Quotient:
1.56

2. District of Columbia

Total NOC Technician Jobs:
167
Highest 10% Earn:
$89,000
Location Quotient:
1.16

3. Connecticut

Total NOC Technician Jobs:
314
Highest 10% Earn:
$75,000
Location Quotient:
1.11
Full List Of Best States For NOC Technicians

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Top NOC Technician Employers

Most Common Employers For NOC Technician

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1AT&T$53,758$25.8540
2L3Harris$53,008$25.4810
3American Tower$52,724$25.3510
4Windstream$49,990$24.0314
5Comcast$49,092$23.6025
6U.S. Cellular$48,601$23.3711
7Ericsson$47,778$22.979
8Presidio$47,628$22.909
9GTT Communications$47,175$22.689
10PAETEC Holding Corp.$46,266$22.249

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