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The differences between noc technicians and computer technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a noc technician and a computer technician. Additionally, a noc technician has an average salary of $45,884, which is higher than the $39,767 average annual salary of a computer technician.
The top three skills for a noc technician include customer service, troubleshoot and network operations. The most important skills for a computer technician are customer service, desk support, and network printers.
| NOC Technician | Computer Technician | |
| Yearly salary | $45,884 | $39,767 |
| Hourly rate | $22.06 | $19.12 |
| Growth rate | 5% | 10% |
| Number of jobs | 48,270 | 95,688 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.
Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.
Noc technicians and computer technicians have different pay scales, as shown below.
| NOC Technician | Computer Technician | |
| Average salary | $45,884 | $39,767 |
| Salary range | Between $31,000 And $67,000 | Between $28,000 And $55,000 |
| Highest paying City | Washington, DC | Alexandria, VA |
| Highest paying state | Maryland | Virginia |
| Best paying company | Duquesne Light Company | The Citadel |
| Best paying industry | Professional | Government |
There are a few differences between a noc technician and a computer technician in terms of educational background:
| NOC Technician | Computer Technician | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Most common major | Computer Information Systems | Computer Science |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between noc technicians' and computer technicians' demographics:
| NOC Technician | Computer Technician | |
| Average age | 43 | 42 |
| Gender ratio | Male, 88.5% Female, 11.5% | Male, 87.0% Female, 13.0% |
| Race ratio | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |