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The differences between noc technicians and senior field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a noc technician and a senior field technician. Additionally, a senior field technician has an average salary of $51,329, which is higher than the $45,884 average annual salary of a noc technician.
The top three skills for a noc technician include customer service, troubleshoot and network operations. The most important skills for a senior field technician are customer satisfaction, customer service, and asphalt.
| NOC Technician | Senior Field Technician | |
| Yearly salary | $45,884 | $51,329 |
| Hourly rate | $22.06 | $24.68 |
| Growth rate | 5% | 9% |
| Number of jobs | 48,270 | 88,582 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Associate Degree, 37% |
| Average age | 43 | 38 |
| Years of experience | 2 | 2 |
A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.
A senior field technician provides services during fieldwork and ensures customer support for their company. They must identify errors in the system and develop solutions. They must build relationships with customers and solve any issues they present. This position requires a technical degree and great time management skills.
Noc technicians and senior field technicians have different pay scales, as shown below.
| NOC Technician | Senior Field Technician | |
| Average salary | $45,884 | $51,329 |
| Salary range | Between $31,000 And $67,000 | Between $32,000 And $81,000 |
| Highest paying City | Washington, DC | - |
| Highest paying state | Maryland | - |
| Best paying company | Duquesne Light Company | - |
| Best paying industry | Professional | - |
There are a few differences between a noc technician and a senior field technician in terms of educational background:
| NOC Technician | Senior Field Technician | |
| Most common degree | Bachelor's Degree, 50% | Associate Degree, 37% |
| Most common major | Computer Information Systems | Electrical Engineering |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between noc technicians' and senior field technicians' demographics:
| NOC Technician | Senior Field Technician | |
| Average age | 43 | 38 |
| Gender ratio | Male, 88.5% Female, 11.5% | Male, 92.5% Female, 7.5% |
| Race ratio | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3% | Black or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 16.6% Asian, 10.5% White, 56.8% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 9% | 8% |