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The differences between noc technicians and technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a noc technician and a technician. Additionally, a noc technician has an average salary of $45,884, which is higher than the $38,045 average annual salary of a technician.
The top three skills for a noc technician include customer service, troubleshoot and network operations. The most important skills for a technician are patients, customer service, and patient care.
| NOC Technician | Technician | |
| Yearly salary | $45,884 | $38,045 |
| Hourly rate | $22.06 | $18.29 |
| Growth rate | 5% | 1% |
| Number of jobs | 48,270 | 596,842 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 32% |
| Average age | 43 | 40 |
| Years of experience | 2 | 2 |
A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.
Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.
Noc technicians and technicians have different pay scales, as shown below.
| NOC Technician | Technician | |
| Average salary | $45,884 | $38,045 |
| Salary range | Between $31,000 And $67,000 | Between $24,000 And $58,000 |
| Highest paying City | Washington, DC | San Jose, CA |
| Highest paying state | Maryland | Hawaii |
| Best paying company | Duquesne Light Company | Microsoft |
| Best paying industry | Professional | Telecommunication |
There are a few differences between a noc technician and a technician in terms of educational background:
| NOC Technician | Technician | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 32% |
| Most common major | Computer Information Systems | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between noc technicians' and technicians' demographics:
| NOC Technician | Technician | |
| Average age | 43 | 40 |
| Gender ratio | Male, 88.5% Female, 11.5% | Male, 75.2% Female, 24.8% |
| Race ratio | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3% | Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 9% | 2% |