Nomad Health jobs in Albany, NY

About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! _______________________________________________________________ General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation Promote NAYA's catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA's opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Don't see an opening that matches your interests right now? We'd still love to hear from you! As Zocdoc continues to grow, we are always looking to connect with those who are looking to improve the future of healthcare! Tell us what you're most interested in and your career goals at this time. If there's a role that we think might be a good fit now or in the future, we'll reach out! About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

**Crystal Run, part of the Optum family of businesses, is seeking a Dermatologist to join our team in the New York suburbs. Optum is a clinician-led care organization that is changing the way clinicians work and live.** **As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.** At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while **Caring. Connecting. Growing together.** **Position Highlights:** + Physician-led, patient centered team-based care environment + Moderate scheduling templates promoting Work-Life Balance + Educate and empower your patients to take ownership of their health + Growth and Leadership Opportunities + Full complement of support teams to assist with patient care + Supplemental Income, Leadership and Teaching Opportunities + Independent practice with strong affiliation with local tertiary care hospital that provides a full range of Dermatology medicine **Primary Responsibilities:** + Provide comprehensive skin consultations by evaluating patient skin conditions and screening for disease + Utilize patient medical history as part of skin assessments and prescribing medication for the treatment of skin conditions + Perform non-invasive surgical procedures on skin + Refer patients to advanced specialists as needed + Consult with patients about the status of their skin health **What makes an Optum Career Different:** + Be part of a best-in-class employee experience that enables you to practice at the top of your license + We believe that better care for clinicians equates to better care for patients + We are influencing change collectively on a national scale while still maintaining the culture and community of our local care organizations + Practice medicine autonomously in an ambulatory setting partnering with primary care, with a sustainable and thriving national health care organization **Compensation & Benefits Highlights:** + Competitive Compensation with Bonus eligibility + Incentivized metrics incorporating Productivity and Quality Outcomes + Dedicated CME Time-Off and Allowance as well as accrued Paid Time-Off + Growth, Development, Teaching, and Leadership opportunities + Robust Retirement package (including employer funded contributions) + Company paid Malpractice Insurance + Discounted Stock Purchase Plan (UHG: UnitedHealth Group) - ESPP + Optum Physician Partnership Program At Crystal Run Health, a part of Optum, we are focused on fostering professional growth, providing the latest technologies, state-of-the-art facilities and a collegial environment that embraces innovation and diversity. As one of the largest private employers in the region, we understand the importance of a healthy work-life balance, offering flexible scheduling, excellent benefits, competitive compensation, and growth opportunities. Together, we're making health care work better for everyone. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Unrestricted licensure in the state of (NY) at time of employment + Board Certification or board eligibility in Dermatology + Active and unrestricted DEA license or ability to obtain prior to start The salary range for **New York** residents is $408,034 to $635,717 per year. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. _OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _OptumCare is a drug-free workplace. Candidates_ _are required to_ _pass a drug test before beginning employment._ \#RPOLinkedIn

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc's most important asset is our people. As a Technical Support Specialist, you'll play a vital role in ensuring employees in the New York office and remote users across the U.S. have the technology and support they need to succeed. You'll focus on onboarding and offboarding processes, triaging IT requests, troubleshooting employee systems, and maintaining accurate asset and inventory records. You'll also provide in-person support in our New York City office five days a week, serving as the go-to resource for walk-up requests and daily onsite IT coverage. This role is a great opportunity for someone early in their IT career who wants to build technical experience, contribute directly to the success of our teams, and grow toward a senior technical support or engineering role while helping advance Zocdoc's mission to give power to the patient. You'll enjoy this role if you are… Personally motivated by helping others and creating seamless technology experiences for your teammates. Resourceful and proactive; you see an issue, take ownership, and work to get it resolved efficiently. Detail-oriented and organized, keeping track of multiple priorities while ensuring accuracy across onboarding, asset tracking, and IT requests. Collaborative and communicative, understanding that great IT support depends on both strong relationships and effective processes. Adaptable and curious, always willing to learn new systems, improve existing workflows, and grow your technical skills. Excited to grow within IT, taking on new challenges and building a foundation for long-term career development. Professional, approachable, and able to stay positive even when things get hectic. You know that a little humor and teamwork go a long way. Your day to day is… Monitoring and managing the IT Support Desk queue, ensuring tickets are triaged, escalated, and resolved in a timely and professional manner. Providing on-site support for employees in the New York office, including walk-up desk assistance and daily coverage for in-person technical needs. Supporting onboarding and offboarding by managing account setup, laptop configuration, shipping coordination, and deactivation processes. Providing technical support for employee systems, hardware, and software, assisting with troubleshooting and escalating complex issues when necessary. Maintaining accurate IT asset and inventory records across Jira and other systems, ensuring equipment is properly tracked, assigned, and reconciled. Assisting with the setup, testing, and maintenance of conference room and A/V equipment for onsite and offsite meetings and events, including running and supporting these meetings as needed. Collaborating with the IT procurement team to track hardware needs, maintain inventory accuracy, and fulfill office equipment requests. Participating in team projects and initiatives that improve IT operations, enhance the employee experience, and strengthen overall service delivery. You'll be successful in this role if you have… A genuine desire to help others and create a seamless technology experience for every employee. Meaningful experience (1 to 2 years) in IT support or helpdesk environments, where you've learned to balance technical work with great customer service. A knack for solving problems with patience and professionalism, and the ability to know when to dig in or escalate for quick resolution. Familiarity with tools like Google Workspace, Active Directory, Azure, and Jamf, along with curiosity to learn new technologies as the team evolves. An understanding of IT asset management and why organized, accurate records are essential for smooth operations. Strong communication skills that help you connect with people at all levels, explaining technical details clearly and making others feel supported. A team-oriented mindset and belief that collaboration, accountability, and clear communication are key to great service delivery. A growth mentality and eagerness to learn; you take pride in doing things well and are excited by opportunities to keep improving. The ability and enthusiasm to work in the office full-time, building relationships face-to-face and providing direct, hands-on support to Zocdoc employees. Humility and empathy. You treat everyone with respect and know that great IT support starts with great relationships. Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Hourly Pay Range$32-$37 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission: We're looking for a Lead Product Analyst to join the Data team at Zocdoc! In this role, you'll partner closely with our Provider Product teams to drive data-informed decisions that power our business. You'll shape the strategy for our Provider Success pod and guide product development through impactful insights and analysis. Your work will focus on building products that clearly demonstrate Zocdoc's value to our clients - helping them succeed on our platform by optimizing their setup - including availability, insurance options, and clinical preferences. As a Lead Product Analyst, you'll be the subject matter expert on metrics and success measurement, experiment design as well as causal inference, and visual storytelling through data. You'll Enjoy This Role If You Are… Passionate about transforming healthcare through data. You love finding signal in the noise - turning complex data into insights that shape meaningful products A product-minded storyteller. You get energy from partnering with Product Managers, Engineers, and Designers to translate data into features that make products indispensable to users Obsessed with impact. You don't just analyze metrics - you influence strategy, experimentation, and roadmaps that help users succeed Excited by modern analytics. You enjoy building and scaling data products, experimentation frameworks, and self-serve tools that empower teams across the company. Collaborative and curious. You thrive in cross-functional spaces, seek diverse perspectives, and love using data to connect the dots in complex marketplace dynamics. Your Day-to-Day Is… Drive product strategy through insights: Partner with Product and Engineering to identify opportunities that improve provider engagement, retention, and success on Zocdoc - from optimizing setup to surfacing product value drivers. Own metrics and success measurement: Define, monitor, and evolve core KPIs that measure provider health and platform performance. Develop frameworks that turn data into clear narratives for decision-making. Lead experimentation and causal analysis: Design and analyze A/B tests and other causal inference studies that uncover the “why” behind provider behavior. Translate results into actionable recommendations for roadmap prioritization. Shape analytics vision for Provider Success: Design scalable analytical solutions, including dashboards and cohort frameworks that make key insights instantly accessible across teams. Be the domain expert: Build deep expertise in the provider ecosystem - understanding how availability setup, insurance options, and product features drive business outcomes. Mentor and elevate others: Provide guidance to Analysts and Senior Analysts on technical approaches, analysis frameworks, and stakeholder communication - fostering a culture of curiosity, rigor, and impact. Champion continuous improvement: Identify opportunities to refine workflows, enhance tooling, and streamline data pipelines - ensuring insights are delivered faster and with higher fidelity. You'll be successful in this role if you have… 4+ years experience leading and developing high-performing analytics teams, including individual contributors and/or managers. 6+ years in analytics, data science, or a related field with a track record of delivering insights and influencing product decisions. Ability to translate complex information into clear, actionable insights for senior leadership and non-technical audiences. Strong expertise in SQL and advanced data visualization (e.g., Looker, Tableau) Deep knowledge of experimentation and causal inference methods, including A/B testing design, execution, and analysis, along with broad expertise in advanced analytical methodologies such as statistical modeling, forecasting, and segmentation. Solid experience and understanding of data modeling, data warehousing, and analytics architecture. Skilled at managing competing priorities, navigating organizational complexity, and building cross-functional alignment. A collaborative mindset with the ability to influence decisions at all levels of the organization. Strategic thinking with hands-on problem-solving to turn vision into impactful results. Excellent communication skills across all levels of stakeholder (business & technical). Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$165,000-$195,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission We're looking for a Lead Product Designer to help shape the future of our healthcare products through the evolution and scaling of our design system. Our Design System powers consistent, scalable, and beautiful experiences across our products. You'll play a critical role in shaping how our design language is expressed and maintained, collaborating closely with designers, engineers, and product teams to ensure our system remains robust, cohesive, and easy to use. You'll enjoy this role if you are… Passionate about building, scaling, and sustaining a world-class design system Someone who enjoys fast-paced, collaborative, creative environments that are constantly pushing for excellence Serious about delivering exceptional work but knows how to keep things light-because great work often comes with a sense of humor Excited to spend considerable time focused on the micro details as well as the macro strategy of a design system Your day to day is… Designing highly polished UI and interactions relevant to the healthcare industry Writing comprehensive documentation that communicates usage, intent, and rationale behind design decisions Fostering a communicative, team-oriented, and helpful design system operation Thinking deeply about complex systems architecture challenges Vibe-coding component interactions and animations Optimizing how we design and build at Zocdoc through internal processes, technologies, and tooling, including emerging technologies You'll be successful in this role if you have… Experience (7+ years) in product design with 2+ years of direct work on a scaled design system as a core contributor Impeccable UI and interaction design craft Strong understanding of Figma, including its component-building tools Familiarity with front-end concepts (React, HTML/CSS, iOS, Android) and how design systems integrate into codebases Excellent writing and communication skills, with an ability to convey complex ideas clearly and succinctly A passion for design craft, systems thinking, and helping others do their best work Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer-funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch every day, along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$170,000-$215,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your impact on our mission The Enterprise Sales Associate will be responsible for owning the top of the funnel for standard and complex accounts for the new business function of the enterprise team. This will entail researching prospects, identifying key contacts, and managing a multi-level gaining access process to consistently generate new selling opportunities with large group practices. While the primary responsibility of the role will be full ownership of the early stage process and sales support, the most qualified candidate will also possess high ability to learn new things, a propensity to leverage resources, and the communication substructure necessary to grow into a complex selling role. This will require a strong business acumen and a persuasive ability to fluidly discuss the economics of the variable business model and its impact on the client's business. You'll enjoy this role if you... Are highly professional in your communication style. You earn and instill trust, encouraging prospects to share business goals, strategies, deficiencies and priorities Passionate about learning about large healthcare providers so you can creatively and collaboratively present Zocdoc as a solution to their unique challenges Are committed to long term self-improvement through coaching and feedback Have an interest in the Healthcare or Consumer Technology Are motivated by clear metrics and targets Your day to day is... Owning top of the funnel to scalably and repeatedly create new selling opportunities with mid-market groups Leveraging range of capabilities to consistently gain access to key target contacts at enterprise groups Managing gaining access process with extreme bias toward process and repeatability; appropriately departing from prescribed process when justified by unique prospect conditions Translating strengths from the outbound process to the more complex setting of large group practices Overcoming commercial objections while retaining rapport and consultative relationship with contact Offering sales support for enterprise sellers Facilitating strong meetings and thoroughly documenting valuable information that can be used in the sales process Proactively and consistently learning about the enterprise sales process and customer segment You'll be successful in this role if you have... At least 1 year of experience in sales and/or healthcare A proven track record of successfully executing consultative sales efforts Demonstrated orientation toward priorities and goals of team, project, and company over self Strong communication skills, both internally and externally facing Benefits Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$60,000-$90,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc is seeking a Staff Analytics Engineer to join a centralized team responsible for defining, creating, and maintaining a scalable and robust analytics layer that powers Zocdoc's strategic analytics, operations, and reporting capabilities. As a Staff-level member, you'll lead the design and implementation of complex data transformations and production-grade data models, establishing standardized datasets that drive critical decision-making across the organization. Collaborating closely with Product Management, Product Engineering, Data Engineering, and Analytics teams, you'll ensure data solutions are strategically aligned, efficient, and consistently reliable, enabling teams across Zocdoc to rapidly gain meaningful insights from high-quality data. You'll enjoy this role if you are… Excited about designing and building strategic data products that drive impactful outcomes across the entire organization Passionate about solving complex, high-impact problems using data and analytics at scale Committed to setting a high bar for technical excellence and continuously improving whatever you're working on A collaborative leader who enjoys working cross-functionally in a supportive and highly cooperative environment Enthusiastic about architecting scalable data solutions using cutting-edge technologies to support long-term business strategies Your day to day is… Defining and enabling trusted, strategic datasets and analytics solutions that empower data consumers to quickly and reliably gain insights at scale Leading efforts to enhance self-serve analytics across the organization through advanced administration, adoption strategies, and training for analytics tools (Looker and Amplitude) Partnering strategically with analysts, product managers, and product engineers to ensure the analytics infrastructure meets evolving business requirements and is robust and maintainable Architecting and developing production-grade data transformations and models using SQL, DBT, and Dagster, ensuring optimal performance, maintainability, scalability, and reliability Collaborating closely with data engineering on strategic infrastructure initiatives to enhance data ingestion, processing pipelines, and integration of new data sources Driving the establishment and continuous improvement of standards around data governance, security, privacy, quality, and retention, influencing best practices across the organization You'll be successful in this role if you have… 6+ years of experience as an analytics engineer, data engineer, or similar role 3+ years of experience using DBT & DBT Core, with a strong understanding of data modeling and data warehousing concepts Expertise in writing performant SQL, especially within cloud-based data warehouses like Snowflake, and have strong Looker developer skills, with an emphasis on LookML modeling and overall project design Experience managing the administration and/or adoption of data visualization tools (e.g. Looker) and event-based analytics/user journey tools (e.g. Amplitude) Ability to navigate ambiguity and work with urgency in a fast-moving environment with multiple stakeholders Good communication skills across all levels of stakeholders (business & technical) with the ability to influence and build consensus Proficiency with Python Experience with Dagster or other orchestration tools Experience utilizing AI Codegen to improve the efficiency of your workflow Experience with data governance principles, KPI management, and supporting data operations for business intelligence Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer-funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch every day along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$176,000-$250,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Job Purpose The Practice Solutions team at Zocdoc is building a suite of SaaS products that empower healthcare providers to better manage scheduling, patient engagement, and utilization. This includes products such as Zo (our AI phone agent), the branded directory, third-party booking integrations, and client-facing analytics tools. As the Staff Data Scientist, Practice Solutions, you will be a strategic technical leader who both generates actionable insights and enables others to deliver exceptional impact. You'll design and scale analytical systems, mentor and upskill data scientists, and partner cross-functionally to define and execute data-driven strategies that shape Zocdoc's provider products. This role focuses not only on developing models and analyses yourself, but on building frameworks, mentoring talent, and establishing best practices that elevate the broader analytics function. Building production models is not a core part of this role. Essential Responsibilities Partner with product and commercial partners to drive product & business strategy by translating insights into actionable recommendations. Identify, design, and guide the development of analytical models that drive insights into provider utilization, acquisition, retention, patient engagement and client ROI. Architect and execute experimentation and causal inference frameworks, including A/B testing design, quasi-experimental approaches (e.g., DiD, synthetic controls), and advanced causal inference methods such as propensity modeling or causal forests. Develop and apply statistical frameworks, and establish scalable systems and best practices to quantify the impact of product and commercial initiatives. Partner with Engineering to ensure data quality, feature availability, correct event instrumentation, and scalable data pipelines that enable trustworthy analysis and reporting. While this role does not have direct reports, it requires influencing across teams, mentoring analysts and data scientists, participating in recruitment and elevating the quality of analytical work across Zocdoc. You'll enjoy this role if you… Passionate about transforming healthcare through data. You love finding signal in the noise - turning complex data into insights that shape meaningful products Love mentoring and enabling teams to deliver scalable, high-impact work. Thrive at the intersection of business strategy, data science, and product innovation. Get energy from complex, ambiguous problems and can translate them into structured analytical solutions. Act as a force multiplier, where success is not only measured by what you build personally but also by the systems, capabilities, and clarity you create for others. You'll be successful in this role if you have... 8+ years of experience in data science, machine learning or related roles Proven success in developing LTV models, survival models, uplift models, or similar frameworks for customer prediction, targeting, and optimization. Expertise in SQL and Python (pandas, NumPy, scikit-learn, statsmodels) for data manipulation, analysis and statistical modeling. Deep knowledge of experimentation and causal inference, including statistical power analysis, experiment design, variance reduction techniques, and quasi-experimental methodologies. Strong communication skills, capable of influencing non-technical stakeholders Experience working in cross-functional product organizations Experience shaping and scaling analytics functions, not just building individual models Nice to have... Master's or PhD in a quantitative field such as Statistics, Economics, Applied Math Experience within a SaaS organization Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$240,000-$300,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your impact on our mission As a Senior Manager, FP&A, you will lead Zocdoc's financial reporting, systems, and consolidations, using financial insights to inform executives and drive decision-making across the company. You'll translate complex financial data into clear, actionable recommendations, and build scalable processes that improve accuracy, timeliness, and executive readiness. This role offers an exciting opportunity to shape the financial planning process of the company and play a pivotal role in driving financial performance and long-term success of Zocdoc. We are looking for a leader with systems expertise, exceptional communication skills, and has a passion for driving financial excellence. You'll enjoy this role if you are… A strategic thinker with deep analytical capabilities who turns data into actionable recommendations. Collaborative and influential, comfortable partnering across functions and levels to align on priorities. Action‑oriented with a bias toward building scalable, automated processes and best practices. Highly organized, and enjoy managing multiple projects and priorities simultaneously A clear communicator who can distill complex concepts for executive audiences. A builder and mentor who elevates Finance talent and fosters continuous improvement. Your day to day is… Own executive‑ready financial reporting; define the right reporting to support decisions and deliver insights on performance drivers. Oversee development of materials for Zocdoc's board and investors. Lead FP&A systems strategy; implement and optimize forecasting and reporting tools. Drive process improvement across budgeting and forecasting; reduce manual work through automation and institutionalize best practices. Own financial consolidations across the P&L, Balance Sheet, and Cash Flow, centrally managing assumptions and cadence. Oversee FP&A support across multiple cost centers to align financial strategy with business objectives. Provide strategic guidance on stakeholder communication and cross‑functional partnership. Monitor outcomes versus forecasts, highlight risks and opportunities, and drive course corrections. Set team direction and prioritization based on evolving business needs. Lead ad‑hoc deep‑dive analyses to support strategic initiatives and executive priorities. Mentor and develop Finance talent to raise the bar on collaboration and execution. You'll be successful in this role if you have… 8+ years in FP&A/corporate/strategic finance with a track record of informing strategy in fast‑paced environments. 5+ years leading FP&A teams or comparable leadership experience. Proven stakeholder management and ability to guide teams through complex analytical challenges. Expertise in financial modeling and reporting with advanced Excel proficiency. Exceptional communication and executive presentation skills. Strategic mindset with strong problem solving and consistent delivery. Demonstrated success selecting and implementing FP&A systems; Planful (or similar) experience is a plus. Relevant industry exposure in technology, healthcare, and/or consumer marketplaces is a plus. Benefits Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$151,000-$190,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc's most important asset is our people. As a B2B Marketing Events Associate, you'll play a meaningful role in helping connect healthcare providers with the patients who need them most. You'll support the planning and execution of events that drive awareness, generate qualified leads, and accelerate growth for Zocdoc's Provider business. This is an exciting opportunity to join a fast-growing B2B marketing organization and work alongside a team passionate about reimagining how healthcare providers engage with patients and peers. You'll gain hands-on experience in event strategy, logistics, and cross-functional marketing execution - and see the direct impact of your work on business outcomes. You'll enjoy this role if you are… Energized by the fast pace of marketing and the variety of event work - from trade shows to intimate roundtables. Highly organized, detail-oriented, and known for keeping multiple projects on track. A creative problem solver who enjoys collaborating across teams and vendors to bring experiences to life. Excited by data - you want to understand what worked, what didn't, and how to continuously improve event impact. A self-starter who takes ownership and is eager to learn from a seasoned events team. Serious about your work, but not about yourself - you bring curiosity, teamwork, and a good sense of humor to everything you do. Your day-to-day is… Supporting the planning, logistics, and execution of Zocdoc's B2B marketing events - including 3rd-party and hosted events. Managing event timelines, deliverables, and vendor communications to ensure flawless execution. Coordinating closely with cross-functional partners (Sales, Creative, and Marketing Ops) to align on event deliverables and onsite support. Coordinating shipment of materials, managing event budgets, and maintaining inventory of booth assets and collateral. Researching and compiling information on potential event opportunities to support future planning and participation decisions. Partnering with the Analytics team to track event performance and support post-event reporting that informs future improvements. Assisting in pre-event outreach, on-site coordination, and post-event follow-up. Ability to travel as needed for event support, including pre-show setup, onsite coordination, and post-event teardown. You'll be successful in this role if you have… 2-4 years of experience in B2B events or field marketing, ideally in SaaS, healthcare, or technology. Strong project management and organizational skills; you thrive in fast-paced, high-growth environments. Excellent written and verbal communication skills with a keen eye for detail. Comfort with managing multiple stakeholders and priorities simultaneously. A proactive, collaborative mindset and enthusiasm for learning. The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. Humility and respect for teammates - you believe in treating all people with dignity and empathy, regardless of title or tenure. Benefits Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$80,800-$105,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission: We are seeking a Senior Product Analyst to join Zocdoc's Marketplace Analytics team, supporting the Insurance Product Pod. This team helps patients understand their coverage - one of the most important matching factors on the Zocdoc marketplace. Your work will focus on improving the accuracy, clarity, and usability of insurance information, empowering patients to book with confidence and helping providers better connect with the right patients. In this role, you will partner closely with Product, Engineering, Design, and Data partners to drive clarity in how we measure patient understanding and success, identify and size opportunities to reduce friction in insurance workflows, and guide prioritization through analytical rigor and insight. You'll Enjoy This Role If You Are… Are inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers Excited to improve one of the most critical and complex parts of the healthcare experience: insurance. Passionate about using data to help patients make confident, informed booking decisions. Skilled at translating ambiguous product questions into measurable frameworks and actionable insights. Curious about the intersection of product, user behavior, and business impact. Collaborative and energized by working closely with cross-functional teams. Your Day-to-Day Is… Leverage advanced statistical modeling techniques - such as regression analysis, clustering, time series forecasting, and causal inference - to develop insights, uncover trends, and evaluate product performance. Designing and evaluating A/B experiments and performing feature readouts to assess the impact of new product experiences, uncover friction points, and identify optimization opportunities that drive measurable improvements in user experience and business outcomes. Partnering with Product Managers to shape product strategy, define goals and success metrics, and guide roadmap prioritization through data-driven insights. Building dashboards and analytical tools that enable visibility into product health and insurance coverage metrics, while empowering teams with self-service capabilities to access and explore data independently. Conducting investigations and root-cause analyses to uncover drivers of product performance, identify trends and opportunities, and guide prioritization of improvements. Partnering with Analytics Engineering and Data Engineering to ensure tracking, data flow, and model accuracy across systems. Communicating insights and recommendations clearly to cross-functional stakeholders, from technical teams to senior leadership. You'll be successful in this role if you have… 3 to 5 years of experience in product analytics, data analytics, or similar roles. Strong analytical and statistical skills, with proficiency in SQL and Python. Experience with experimentation and product metrics design. Familiarity with data visualization tools (e.g., Looker, Tableau) and building self-service reporting. Experience collaborating closely with Product, Engineering, Design and Research teams to drive data-informed decisions. Terrific communication skills with the ability to distill complex analyses into clear, compelling stories for diverse audiences. A proactive and organized approach, with strong project management skills to balance multiple priorities and see initiatives through from concept to completion. Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$119,000-$160,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission This role is central to shaping how providers perceive and engage with Zocdoc. You'll help ensure our brand reflects the humanity of healthcare and the value of Zocdoc's partnership through storytelling, creative campaigns, and community engagement that strengthen our reputation and drive affinity. Your work will make Zocdoc not just a platform that providers use, but a brand they love, believe in and want to be a part of. Your Day to Day Lead Zocdoc's provider brand strategy, building awareness, affinity, trust, and preference among current and prospective providers. Own and evolve Zocdoc's foundational brand systems, including brand house and brand health tracking and analysis. Develop and execute creative campaigns and brand-first programs that elevate the Zocdoc provider brand across channels. Own LinkedIn organic social strategy, ensuring Zocdoc's voice and presence reflect our values, thought leadership, and brand positioning for providers. Manage online reputation and community engagement, including how Zocdoc participates in conversations about healthcare innovation, practice growth, patient experience, and Zocdoc product experience and value. Define and drive our provider advocate program, leveraging our greatest champions as advocates. Collaborate cross-functionally with Patient Brand, Provider Acquisition, Product Marketing, Content Marketing, Creative, and Legal to ensure campaigns, messaging, and creative are aligned, accurate, and compliant. Identify and activate brand moments - campaigns, partnerships, or thought-leadership opportunities - that strengthen our reputation and deepen connection with providers. Empower internal and external partners to be stewards of the Zocdoc brand, driving consistency and excellence across all provider-facing touchpoints and materials. You'll Enjoy This Role If You Are… A strategist who can connect brand efforts to business goals. A results-oriented maker who likes to get hands-on - writing briefs, doing the work, bringing ideas to life that move the needle. A true collaborator who values strong cross-functional partnership and approaches work as a team sport. Analytical, using data and insights to measure and continually improve brand performance. A process-oriented builder, excited to strengthen the systems and foundations that will help the brand scale. A creative thinker who brings distinctive ideas, programs, strategies to the table. You'll Be Successful In This Role If You Have… 8-10 years of experience in brand, marketing, or communications, with strong B2B or SaaS experience (marketplace experience where the supply side is a professional industry is a plus). Proven track record in brand storytelling, creative strategy, and campaign development for B2B audiences. Experience developing and executing a LinkedIn organic strategy and online community engagement. Familiarity with reputation management and social listening for B2B brands. Experience building or evolving brand frameworks and measuring brand health. Bachelor's degree in Marketing, Communications, or a related field. Benefits Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$148,000-$190,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission: We are seeking a Lead Analyst to join Zocdoc's Marketplace Analytics team. You'll be embedded within the Acquisition Marketing team, supporting Paid Marketing and CRM teams. In this role, you'll help shape how we measure, optimize, and scale our patient marketing efforts to drive growth and maximize marketing spend efficiency. You will develop data-driven insights that inform channel strategy, campaign optimization, and lifecycle performance, working closely with Marketing, Product, and Analytics Engineering partners to ensure measurement rigor and actionable outcomes. You'll Enjoy This Role If You Are… Are inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers Are excited to lead analytical projects that directly inform marketing strategy, spend allocation and optimization. Can think critically about campaign performance, optimization, attribution, and experimentation to uncover true drivers of growth. Can translate complex data findings into clear insights and recommendations. Have a passion for building scalable reporting and measurement frameworks that drive accountability and optimization. Thrive in a cross-functional environment, partnering with Marketing, Product, and Data teams. Your Day-to-Day Is… Growth Opportunities: Lead the pursuit of new growth opportunities by leveraging deep knowledge of the marketing landscape and analytical best practices. Attribution & Incrementality: Lead the statistical design and analysis of marketing attribution and incrementality studies, partnering with Data Scientists to apply advanced methods to quantify the true impact and efficiency of Zocdoc's marketing investments. Experimentation: Collaborate with Marketing and Product to design and interpret experiments that measure campaign impact and optimize key funnel conversion points. Lifecycle Analytics: Evaluate engagement and retention across lifecycle touchpoints (email, push, SMS), identifying opportunities to improve patient activation and retention. Ad Platform Optimization: Partner closely with Marketing channel owners to identify opportunities across Zocdoc's advertising platforms (e.g., Google, Meta, Offline, etc.) to improve efficiency, maximize ROI, and ensure we're making data-informed investment decisions together. Marketing Performance Measurement: Analyze and report on the performance of paid marketing, and CRM channels. Identify trends, quantify impact, and recommend optimization opportunities. Executive Storytelling: Create clear, compelling presentations, dashboards, insights and recommendations that influence strategic marketing decisions. Cross-Functional Collaboration: Work closely with Marketing, Analytics Engineering, and Data Engineering to ensure accurate tracking, data flow, and measurement consistency across systems. You'll be successful in this role if you have… Have 5+ years of experience in marketing analytics, marketing science, or growth analytics roles. Bring strong analytical and statistical skills, with proficiency in SQL and Python. Have experience with marketing attribution, experimentation, or incrementality testing. Are fluent in translating complex quantitative findings into business-relevant insights. Are experienced with data visualization tools (e.g., Looker, Tableau) and designing self-service solutions. Have partnered closely with Marketing, Finance, and Product stakeholders to measure and optimize performance. Are detail-oriented, proactive, and thrive in a fast-paced, data-driven environment. Benefits: Unlimited PTO 100% paid employee health benefit options Employer funded 401(k) match Corporate wellness programs with Headspace and Peloton Parental leave Cell Phone reimbursement Commuter Benefits Catered lunch everyday along with snacks Convenient Soho location Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$158,364-$213,792 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Don't see an opening that matches your interests right now? We'd still love to hear from you! As Zocdoc continues to grow, we are always looking to connect with those who are looking to improve the future of healthcare! Tell us what you're most interested in and your career goals at this time. If there's a role that we think might be a good fit now or in the future, we'll reach out! About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc's most important asset is our people. As a Senior Revenue Accountant you'll play a meaningful role in making sure the company's revenue is appropriately recorded in accordance with GAAP and reported to key stakeholders in a timely manner. You will have the opportunity to drive change in the company's ever evolving billing processes. You'll enjoy this role if you are… Energized by working in a fast-paced, collaborative team environment with direct exposure to all levels of the organization Highly self-motivated and organized as you will have direct ownership of accounting for certain revenue streams Adaptable to new challenges, including determining the accounting impact of new products and features on the Zocdoc marketplace; A critical thinker who strives for continuous process improvement, especially related to the evolution of month end close procedures and build out of the company's standard billing processes and policies; Someone who enjoys being able to make an impact on shaping company growth. Your day to day is… Ownership of the month end close process for the company's revenue streams, including related accounts receivable, deferred revenue and contract cost GL accounts. Evaluating the impact of new revenue pronouncements / standards on the Company's revenue recognition model in collaboration with the Senior Manager of Revenue Accounting and Operations and the Senior Manager of Technical Accounting. Working directly with the Senior Manager of Revenue Accounting and Operations to review customer contracts and new product offerings, ensuring consistent application of revenue recognition policies in accordance with relevant accounting literature and corporate policy. Creating and maintaining the company's revenue recognition accounting policies and memos in accordance with ASC 606. Maintaining and enforcing adherence to company billing policies. Answering ad hoc questions from the Operations, Sales, Service and Account Management teams related to revenue and billing. Identifying areas of improvement in Zocdoc's billing system and collaborating with the Product Engineering team on enhancements to our existing processes. Working with cutting edge GenAI tools and technology. Assisting with the financial audit by providing external auditors with supporting documentation and answering questions for areas of ownership. You'll be successful in this role if you have… Meaningful (2-5 years) experience in an accounting role, with at least 2 busy seasons at a Big 4 Accounting Firm An active CPA license in good standing A history of high performance A thorough understanding of GAAP, especially ASC 606 Significant experience with accounting ERP systems, whether used first hand or via audits (knowledge of NetSuite a plus) Proficiency in MS Office with advanced skills in Excel The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. Demonstrated the ability to effectively work with all levels and cross-functionality within the Company as well as excellent verbal and written communications skills with the ability to communicate complex information in a clear and concise manner The ability to recognize problems, gather data, draw valid conclusions and effectively present information to managers, peers and third parties The desire to work in a fast-paced environment with strong project management skills and a fierce entrepreneurial spirit Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$99,000-$125,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact: We are looking for a Staff Software Engineer to help us continue to build out the Messaging Platform at Zocdoc. From the Marketplace to our new AI Assistant, Zo, to the core integrations that power our best-in-class scheduling capabilities, all of what makes Zocdoc work begins with how patients know where to be and when to be there. Providers' days are busy, and solid messaging helps cut down on confusion and distractions across the care journey. We've built a strong foundation, and partner with engineering teams across web, mobile and platforms, to help ensure that the tools needed to drive engagement and build trust are stitched into the core of Zocdoc's products and services. To create a better future for the platform, though - one which continues to see us improve Zocdoc's communication capabilities - we need your help. You'll enjoy this role if you are... Passionate about building fully scalable platforms with the latest technologies A product-driven engineer who loves working in a highly collaborative and supportive environment Motivated by building products that make healthcare easier across the patient journey. Passionate about working with diverse and inclusive teams and cultures. Your day to day is... Owning and contributing to the architecture, strategic design and end-to-end development of Zocdoc's Messaging Platform. Shipping efficient and scalable code to millions of users autonomously across systems serving providers, patients and payors. Championing collaboration with teams of engineers, product managers, and designers from all areas of the Zocdoc organization. Mentoring and developing your teammates, and scaling your impact by upleveling their contributions. You'll be successful in this role if you have: Passion for technology, and a proven track record of thinking critically about performance, scalability, and reliability of software. Exemplary communication skills, with the ability to tailor artifacts and explanations to variously technical audiences. Architected & implemented fast and efficient software solutions using object-oriented or functional languages. Designed and built user facing web applications that scale 7+ years of professional full-stack development experience with an emphasis on solid testing practices and continuous integration. Familiarity with CRM concepts and/or utilizing customer data at scale to drive engagement, while respecting the needs of a complex compliance landscape. Benefits: Flexible, hybrid work environment Unlimited PTO 100% paid employee health benefit options Employer funded 401(k) match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive parental leave Cell phone reimbursement Great Place to Work Certified Catered lunch everyday along with snacks Commuter Benefits Convenient Soho location Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$211,100-$285,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission The Senior Manager of Tax role reports directly to the Vice President - Controller. As the sole team member whose role focuses exclusively on tax, you will ensure compliance with all federal, state, and local tax regulations while shaping Zocdoc's overall tax strategy. You'll own all indirect tax compliance (research, filings, audits, and planning), support US income tax provisions and returns with the help of external advisors, and provide guidance on specialized areas such as Section 382, Section 174, and other areas relevant to a privately held technology company. You will also coordinate with our external partners to manage India-related tax matters, support consolidated tax reporting, and act as the key liaison for audits and financial statement reviews. In addition, you will oversee Zocdoc's US payroll tax function in partnership with the People team and external payroll providers, ensuring accurate, compliant, and timely processing. This role combines hands-on ownership with high-level strategy - ideal for someone excited to build, streamline, and own the tax function in collaboration with cross-functional teams and advisors. You'll enjoy this role if you are… Energized by working in a fast-paced, collaborative team environment with direct exposure to all levels of the organization. Someone who enjoys being able to make an impact on shaping company growth. A critical thinker who strives for continuous process improvement, especially related to the evolution of our tax processes and policies Highly self-motivated and organized. Your day to day is… Owning indirect tax compliance across all jurisdictions, including research, filings, and process management. Leading coordination with external advisors on income tax compliance, including ASC 740 provision, tax returns, and footnote disclosures. Managing tax audits (financial statement and regulatory), including responding to notices from tax authorities. Partnering with outside consultants on specialized tax areas such as Section 382 and 174, and other relevant planning matters. Developing and maintaining the company's tax compliance calendar; implement process improvements and controls to ensure timely, accurate filings. Providing tax guidance on US equity compensation plans, transactions, and deal structures. Supporting outsourced India operations and coordinate with advisors to ensure consolidated tax compliance and reporting. Collaborating closely with Finance, Accounting, and People teams to ensure alignment of tax matters with broader business priorities. Owning the US payroll tax compliance function, including oversight of payroll processes, payroll-related filings, and collaboration with external payroll providers. Identifying opportunities for tax planning and communicate implications and recommendations to senior leadership. You'll be successful in this role if you have… 7+ years of broad tax experience, including indirect and corporate tax compliance. Strong working knowledge of federal, state, and local tax regulations, with hands-on compliance experience. The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. Experience with payroll tax compliance and coordination with payroll providers is beneficial, but not a requirement. Exposure to technology or high-growth companies, ideally privately held. Demonstrated experience with ASC 740, income tax provisions, and coordinating with external tax advisors. Prior exposure to M&A tax planning or deal support is beneficial, but not a requirement. Familiarity with specialized areas such as Section 382, Section 174, and equity compensation. Ability to balance detail-oriented compliance work with high-level strategic thinking. A CPA license (required). A BA/BS in Accounting, Tax, or related field. Exceptional communication skills, with the ability to collaborate effectively across teams and with external advisors. A proactive, hands-on approach and ability to operate as the company's sole dedicated tax employee while leveraging external partners. Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. Benefits Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$155,000-$200,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission: We're hiring a Staff Infrastructure Engineer (Data) to design, harden, and operate the distributed systems that power analytics, experimentation, and ML at Zocdoc. You'll set the long‑term architectural vision for our AWS‑based data platform, establish SLOs and guardrails, and drive cost, reliability, and security for data at scale. This is an infrastructure‑heavy role (SRE/platform engineering mindset) for someone who loves building robust, stable, and governed data foundations, not just pipelines. You'll enjoy this role if you are… Motivated by availability, latency, and cost SLOs for data platforms, owning them end‑to‑end. Equally comfortable designing multi‑account AWS architectures and hands‑on debugging of Spark jobs. Pragmatic: you favor simple, operable solutions and automation over bespoke one‑offs. Excited to influence data producers/consumers via contracts, governance, and self‑service platforms. Your day to day is… Own platform reliability & operations for data infrastructure: capacity planning, incident response/on‑call, disaster recovery, and performance tuning across compute and storage (e.g., Databricks, Snowflake, Glue/Athena, Kinesis/Kafka). Architect the lake / lakehouse layers (Delta Lake / Apache Iceberg / Hudi) with clear data contracts, schema evolution, compaction, and retention; build the controls that make it safe and fast. Harden platform surfaces (networking, IAM, encryption, key management, VPC endpoints/PrivateLink, Lake Formation/Unity Catalog) for PHI/PII, auditing, and least‑privilege by default. Establish observability for data systems (Datadog/CloudWatch): golden signals, lineage, SLIs/SLOs, and cost telemetry/FinOps. Infrastructure‑as‑Code everything (Terraform/CDK) including EMR/EKS clusters, Snowflake roles/warehouses, secrets, and CI/CD for data platform changes. Optimize warehouse usage (Snowflake preferred; BigQuery/Redshift welcome): warehouse sizing/queuing, clustering, pruning, caching, RBAC, cost controls. Partner with data engineering & security to set platform standards (orchestration like Dagster/Airflow; governance via Unity Catalog/Collibra/Lake Formation; quality and metadata services). You'll be successful in this role if you have… 8+ years in infrastructure/SRE/platform engineering (or hybrid data platform) with deep AWS expertise (networking, IAM, CDK, S3, EKS, EMR, Glue, Lambda; multi‑account patterns). Expertise running distributed data processing at scale with Spark (Databricks or EMR/EKS), plus working knowledge of Hadoop/Hive/Presto/Trino. Strong SQL fundamentals and data modeling; Snowflake (or BigQuery/Redshift) performance and cost optimization. Proven leadership establishing SLOs, runbooks, incident response, and reliability tooling for data platforms. Solid IaC (Terraform), CI/CD, and security‑by‑default mindset for PHI/PII. Bonus if you have… Experience with Delta/Iceberg lakehouse internals, table formats, and compaction strategies. Large‑scale Cloud‑based data compute (Spark on Databricks, autoscaling, queueing, scheduling). Hands‑on with metadata & governance stacks (Unity Catalog, Collibra), data quality frameworks, and cost governance. Benefits Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$179,444-$270,750 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice