Nomad Health jobs in New York, NY

Your Impact on our Mission Zocdoc's most important asset is our people. As a Technical Support Specialist, you'll play a vital role in ensuring employees in the New York office and remote users across the U.S. have the technology and support they need to succeed. You'll focus on onboarding and offboarding processes, triaging IT requests, troubleshooting employee systems, and maintaining accurate asset and inventory records. You'll also provide in-person support in our New York City office five days a week, serving as the go-to resource for walk-up requests and daily onsite IT coverage. This role is a great opportunity for someone early in their IT career who wants to build technical experience, contribute directly to the success of our teams, and grow toward a senior technical support or engineering role while helping advance Zocdoc's mission to give power to the patient. You'll enjoy this role if you are… * Personally motivated by helping others and creating seamless technology experiences for your teammates. * Resourceful and proactive; you see an issue, take ownership, and work to get it resolved efficiently. * Detail-oriented and organized, keeping track of multiple priorities while ensuring accuracy across onboarding, asset tracking, and IT requests. * Collaborative and communicative, understanding that great IT support depends on both strong relationships and effective processes. * Adaptable and curious, always willing to learn new systems, improve existing workflows, and grow your technical skills. * Excited to grow within IT, taking on new challenges and building a foundation for long-term career development. * Professional, approachable, and able to stay positive even when things get hectic. You know that a little humor and teamwork go a long way. Your day to day is… * Monitoring and managing the IT Support Desk queue, ensuring tickets are triaged, escalated, and resolved in a timely and professional manner. * Providing on-site support for employees in the New York office, including walk-up desk assistance and daily coverage for in-person technical needs. * Supporting onboarding and offboarding by managing account setup, laptop configuration, shipping coordination, and deactivation processes. * Providing technical support for employee systems, hardware, and software, assisting with troubleshooting and escalating complex issues when necessary. * Maintaining accurate IT asset and inventory records across Jira and other systems, ensuring equipment is properly tracked, assigned, and reconciled. * Assisting with the setup, testing, and maintenance of conference room and A/V equipment for onsite and offsite meetings and events, including running and supporting these meetings as needed. * Collaborating with the IT procurement team to track hardware needs, maintain inventory accuracy, and fulfill office equipment requests. * Participating in team projects and initiatives that improve IT operations, enhance the employee experience, and strengthen overall service delivery. You'll be successful in this role if you have… * A genuine desire to help others and create a seamless technology experience for every employee. * Meaningful experience (1 to 2 years) in IT support or helpdesk environments, where you've learned to balance technical work with great customer service. * A knack for solving problems with patience and professionalism, and the ability to know when to dig in or escalate for quick resolution. * Familiarity with tools like Google Workspace, Active Directory, Azure, and Jamf, along with curiosity to learn new technologies as the team evolves. * An understanding of IT asset management and why organized, accurate records are essential for smooth operations. * Strong communication skills that help you connect with people at all levels, explaining technical details clearly and making others feel supported. * A team-oriented mindset and belief that collaboration, accountability, and clear communication are key to great service delivery. * A growth mentality and eagerness to learn; you take pride in doing things well and are excited by opportunities to keep improving. * The ability and enthusiasm to work in the office full-time, building relationships face-to-face and providing direct, hands-on support to Zocdoc employees. * Humility and empathy. You treat everyone with respect and know that great IT support starts with great relationships. Benefits: * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission Zocdoc's most important asset is our people. As a B2B Marketing Events Associate, you'll play a meaningful role in helping connect healthcare providers with the patients who need them most. You'll support the planning and execution of events that drive awareness, generate qualified leads, and accelerate growth for Zocdoc's Provider business. This is an exciting opportunity to join a fast-growing B2B marketing organization and work alongside a team passionate about reimagining how healthcare providers engage with patients and peers. You'll gain hands-on experience in event strategy, logistics, and cross-functional marketing execution - and see the direct impact of your work on business outcomes. You'll enjoy this role if you are… * Energized by the fast pace of marketing and the variety of event work - from trade shows to intimate roundtables. * Highly organized, detail-oriented, and known for keeping multiple projects on track. * A creative problem solver who enjoys collaborating across teams and vendors to bring experiences to life. * Excited by data - you want to understand what worked, what didn't, and how to continuously improve event impact. * A self-starter who takes ownership and is eager to learn from a seasoned events team. * Serious about your work, but not about yourself - you bring curiosity, teamwork, and a good sense of humor to everything you do. Your day-to-day is… * Supporting the planning, logistics, and execution of Zocdoc's B2B marketing events - including 3rd-party and hosted events. * Managing event timelines, deliverables, and vendor communications to ensure flawless execution. * Coordinating closely with cross-functional partners (Sales, Creative, and Marketing Ops) to align on event deliverables and onsite support. * Coordinating shipment of materials, managing event budgets, and maintaining inventory of booth assets and collateral. * Researching and compiling information on potential event opportunities to support future planning and participation decisions. * Partnering with the Analytics team to track event performance and support post-event reporting that informs future improvements. * Assisting in pre-event outreach, on-site coordination, and post-event follow-up. * Ability to travel as needed for event support, including pre-show setup, onsite coordination, and post-event teardown. You'll be successful in this role if you have… * 2-4 years of experience in B2B events or field marketing, ideally in SaaS, healthcare, or technology. * Strong project management and organizational skills; you thrive in fast-paced, high-growth environments. * Excellent written and verbal communication skills with a keen eye for detail. * Comfort with managing multiple stakeholders and priorities simultaneously. * A proactive, collaborative mindset and enthusiasm for learning. * The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. * Humility and respect for teammates - you believe in treating all people with dignity and empathy, regardless of title or tenure. Benefits * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission Zocdoc's most important asset is our people. As an Account Executive, you will serve as key trusted advisors to Zocdoc's mid-market clients. Responsible for all aspects of account management, you ensure that our most valuable local clients are set up for success and growing on our platform. Managing a book of business of accounts generating $24k+ in annual revenue, your key goal is growing our strategic partnerships through provider expansion and booking performance. You'll enjoy this role if you... * Enjoy owning your own book of business * Excel at leading strategic conversations with practice owners and key stakeholders that focus on deepening your understanding of key growth priorities * Leverage data to create actionable insights that will directly inform client strategy * Have an interest in the Healthcare or Consumer Technology * Are motivated by clear metrics and targets Your day to day is… * Identifying and executing on business development opportunities including provider expansion * Building strategic relationships with existing clients * Taking a proactive approach in identifying opportunities utilizing data and tools to improve booking performance * Developing, managing and executing against operational and commercial account strategies while holding clients accountable for their responsibilities in the partnership * Preparing for and leading regular business review discussions with clear commercial goals, key takeaways, and next steps You'll be successful in this role if you have… * 4+ years of mid-market/enterprise selling, account management, business development, or other client services experience * A proven track record of building and maintaining client relationships * Exceptional written and oral presentation skills * Strong analytical skills * Consultative approach to client calls Benefits: * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission We're looking for a Lead Product Designer to help shape the future of our healthcare products through the evolution and scaling of our design system. Our Design System powers consistent, scalable, and beautiful experiences across our products. You'll play a critical role in shaping how our design language is expressed and maintained, collaborating closely with designers, engineers, and product teams to ensure our system remains robust, cohesive, and easy to use. You'll enjoy this role if you are… * Passionate about building, scaling, and sustaining a world-class design system * Someone who enjoys fast-paced, collaborative, creative environments that are constantly pushing for excellence * Serious about delivering exceptional work but knows how to keep things light-because great work often comes with a sense of humor * Excited to spend considerable time focused on the micro details as well as the macro strategy of a design system Your day to day is… * Designing highly polished UI and interactions relevant to the healthcare industry * Writing comprehensive documentation that communicates usage, intent, and rationale behind design decisions * Fostering a communicative, team-oriented, and helpful design system operation * Thinking deeply about complex systems architecture challenges * Vibe-coding component interactions and animations * Optimizing how we design and build at Zocdoc through internal processes, technologies, and tooling, including emerging technologies You'll be successful in this role if you have… * Experience (7+ years) in product design with 2+ years of direct work on a scaled design system as a core contributor * Impeccable UI and interaction design craft * Strong understanding of Figma, including its component-building tools * Familiarity with front-end concepts (React, HTML/CSS, iOS, Android) and how design systems integrate into codebases * Excellent writing and communication skills, with an ability to convey complex ideas clearly and succinctly * A passion for design craft, systems thinking, and helping others do their best work Benefits: * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer-funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch every day, along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

**Optum NY, (formerly Optum Tri-State NY) is seeking a Ophthalmologist to join our team in Plainview, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.** **As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.** At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while **Caring. Connecting. Growing together.** **Position Highlights & Responsibilities:** + Independent practice with strong affiliation with local tertiary care hospital that provides a full range of Ophthalmology medicine + Practice features multiple ophthalmologists and is fully supported with a team of clinical & non-clinical staff as well as APCs and optometrists + Practice comprehensive ophthalmology with fellowship trained physicians in cornea, glaucoma, neuro-ophthalmology, ophthalmic plastic, and reconstructive surgery as well as retinal diseases and surgery + State-of-the-art equipment including Femto-second laser assisted cataract surgery and access to an off-campus laser suite for Lasik procedures + Provider in this department will have access to multiple surgical suites and privileges to several ambulatory surgical centers and community hospitals + Robust in-house diagnostic testing facility **What makes an Optum Care organization different?** + Be part of a best-in-class employee experience that enables you to practice at the top of your license + We believe that better care for clinicians equates to better care for patients + We are influencing change collectively on a national scale while still maintaining the culture and community of our local care organizations + Practice medicine autonomously in an ambulatory setting partnering with primary care, with a sustainable and thriving national health care organization Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Unrestricted licensure in the state of New York or has New York application in process + Board Certification or board eligibility in Ophthalmology + Active and unrestricted DEA License or ability to obtain prior to start The salary range for this role is $275,500 to $567,000 annually based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. _Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The overall purpose of the Behavioral Health Care Advocate is to improve the enrollee's ability to remain stable in the community and out of the hospital. Care Advocates engage people in the treatment process and assist them to access the appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization. This position is also designed to be a direct clinical liaison between health plan staff and the clinical network. The program fosters a collegial and mutually beneficial relationship between the providers and payers of medical and behavioral health services. This is a field-based position working with adults enrolled in the Medicaid program. You will spend 80% of the time meeting with enrollees at hospitals, clinical facilities, community sites, and in their homes. The remaining 20% is spent working remotely at home. The schedule is Monday - Friday, 8 am to 5 pm, with no weekends, evenings, or holidays. Due to business needs, current residency in or near Yonkers or Central / Southeast Bronx is required. Primary Responsibilities: * Identify and provide community service linkage * Assist enrollees with aftercare appointments * Provide subsequent member follow-up as determined by individual member needs * Work with enrollees to identify gaps in care or obstacles to care and problem solve for successful connection to needed services * Review IP Census each day to determine which enrollees on the census are re-admits within the last 12 months * Go to facility meetings with treatment team to develop a successful aftercare plan * Manage the aftercare follow-up of identified high risk enrollees (manage follow-up calls/outreach and documentation) * Meet with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs As part of your employment with Optum, you'll enjoy a robust total rewards package that includes: * Competitive salaries * Comprehensive benefits, including health insurance, 401(k) matching, and a wide range of life and wellness resources to support your overall well-being * Paid time off and paid company holidays * Continuing education support, including CEU and licensure reimbursement * Mileage reimbursement for work-related travel * Opportunities to make a meaningful impact by supporting your local community and partnering with area resources We're committed to creating a supportive and rewarding environment where you can thrive both personally and professionally. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; OR Licensed Ph.D.; OR Registered Nurse with 5+ years of Behavioral Health experience * Active, unrestricted, independent license the State of New York: * Licensed Mental Health Counselor (LMHC) * Licensed Marriage & Family Therapist (LMFT) * Licensed Clinical Social Worker (LCSW) * Licensed Psychologist (LP) * Registered Nurse (RN) * 2+ years of experience in a related mental health environment * Demonstrated proficiency with computers and solid working knowledge of Excel spreadsheets * Dedicated, distraction-free home office / workspace with access to install secure, high-speed internet at home * Access to reliable transportation that will allow daily travel throughout an assigned territory to meet with enrollees * Reside in or near Yonkers or Central / Southeast Bronx Preferred Qualifications: * Medical/Behavioral setting experience (i.e., hospital, managed care organization, or joint medical/behavioral outpatient practice) * Dual diagnosis experience with mental health and substance abuse * Case Management experience * Community health experience * Field based experience * Experience working with low-income populations * Experience working with the aged, blind, or disabled * Working knowledge of city and state agencies and practices including APS, ACS, AOT, ACT, Health Home, Forensic and others All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Your Impact on our Mission: We're looking for a Lead Product Analyst to join the Data team at Zocdoc! In this role, you'll partner closely with our Provider Product teams to drive data-informed decisions that power our business. You'll shape the strategy for our Provider Success pod and guide product development through impactful insights and analysis. Your work will focus on building products that clearly demonstrate Zocdoc's value to our clients - helping them succeed on our platform by optimizing their setup - including availability, insurance options, and clinical preferences. As a Lead Product Analyst, you'll be the subject matter expert on metrics and success measurement, experiment design as well as causal inference, and visual storytelling through data. You'll Enjoy This Role If You Are… * Passionate about transforming healthcare through data. You love finding signal in the noise - turning complex data into insights that shape meaningful products * A product-minded storyteller. You get energy from partnering with Product Managers, Engineers, and Designers to translate data into features that make products indispensable to users * Obsessed with impact. You don't just analyze metrics - you influence strategy, experimentation, and roadmaps that help users succeed * Excited by modern analytics. You enjoy building and scaling data products, experimentation frameworks, and self-serve tools that empower teams across the company. * Collaborative and curious. You thrive in cross-functional spaces, seek diverse perspectives, and love using data to connect the dots in complex marketplace dynamics. Your Day-to-Day Is… * Drive product strategy through insights: Partner with Product and Engineering to identify opportunities that improve provider engagement, retention, and success on Zocdoc - from optimizing setup to surfacing product value drivers. * Own metrics and success measurement: Define, monitor, and evolve core KPIs that measure provider health and platform performance. Develop frameworks that turn data into clear narratives for decision-making. * Lead experimentation and causal analysis: Design and analyze A/B tests and other causal inference studies that uncover the "why" behind provider behavior. Translate results into actionable recommendations for roadmap prioritization. * Shape analytics vision for Provider Success: Design scalable analytical solutions, including dashboards and cohort frameworks that make key insights instantly accessible across teams. * Be the domain expert: Build deep expertise in the provider ecosystem - understanding how availability setup, insurance options, and product features drive business outcomes. * Mentor and elevate others: Provide guidance to Analysts and Senior Analysts on technical approaches, analysis frameworks, and stakeholder communication - fostering a culture of curiosity, rigor, and impact. * Champion continuous improvement: Identify opportunities to refine workflows, enhance tooling, and streamline data pipelines - ensuring insights are delivered faster and with higher fidelity. You'll be successful in this role if you have… * 4+ years experience leading and developing high-performing analytics teams, including individual contributors and/or managers. * 6+ years in analytics, data science, or a related field with a track record of delivering insights and influencing product decisions. * Ability to translate complex information into clear, actionable insights for senior leadership and non-technical audiences. * Strong expertise in SQL and advanced data visualization (e.g., Looker, Tableau) * Deep knowledge of experimentation and causal inference methods, including A/B testing design, execution, and analysis, along with broad expertise in advanced analytical methodologies such as statistical modeling, forecasting, and segmentation. * Solid experience and understanding of data modeling, data warehousing, and analytics architecture. * Skilled at managing competing priorities, navigating organizational complexity, and building cross-functional alignment. * A collaborative mindset with the ability to influence decisions at all levels of the organization. * Strategic thinking with hands-on problem-solving to turn vision into impactful results. * Excellent communication skills across all levels of stakeholder (business & technical). Benefits: * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission Zocdoc's most important asset is our people. As a Director of Strategic Finance, you will serve as a senior leader in our organization, overseeing all strategic finance support for the patient side of Zocdoc's marketplace to drive growth and profitability. You will lead all revenue and KPI forecasting for our marketplace and sponsored ads businesses, which together drive a large share of Zocdoc's revenue. You will also oversee strategic finance support for the marketplace and sponsored ads product teams and the patient marketing team, which are critical functions supporting this business unit. This role will play a critical part in shaping Zocdoc's strategic planning process, guiding cross-functional initiatives, and scaling best-in-class finance processes. We are looking for a proven leader with a track record of building and developing high-performing teams, influencing senior executives, and driving results in dynamic environments. You'll enjoy this role if you… * Are highly collaborative; you enjoy working effectively across functions and levels of the organization * Enjoy tackling highly complex, ambiguous problems * Are highly organized, and enjoy managing multiple projects and priorities simultaneously * Passionate about building and developing high-performing teams * Adept at influencing senior stakeholders with compelling, data-driven narratives * Skilled at creating scalable processes that strengthen our ability to forecast the business's financial performances and invest thoughtfully in growth Your day to day is… * Leading strategic finance support for the patient side of Zocdoc's marketplace by overseeing forecasting, reporting, modeling, financial analysis, and business case preparation * Partnering closely with leadership teams across the marketplace and sponsored ads product organization as well as patient marketing to shape strategic planning by prioritizing initiatives, identifying cross-functional tradeoffs, directing investment decisions, and driving accountability to financial targets * Overseeing forecasting for marketplace revenue, marketplace KPIs, and patient marketing investments, including the development and maintenance of complex financial models * Leading the creation of financial models and business cases to assess the impact of strategic initiatives, including new product launches and expansion opportunities * Building, leading, and developing a high-performing team of strategic finance professionals, fostering a culture of excellence, collaboration, and professional growth * Designing, implementing, and optimizing best-in-class processes, tools, and frameworks to strengthen financial planning, analysis, and reporting capabilities * Monitoring and evaluating financial performance against company forecasts and targets, and escalate key risks and opportunities to influence medium- and long-term outcomes * Delivering clear, data-driven insights and recommendations to C-suite executives and senior leadership, leveraging sophisticated analytics to evaluate investment opportunities, assess risks, and drive business performance * Navigating ambiguity and complexity by leading cross-functional initiatives that drive long-term growth and profitability, while coaching your team to manage through uncertainty with clarity and focus * Identifying and leading ad hoc projects and complex analyses to support critical strategic initiatives You'll be successful in this role if you have… * 10+ years of work experience in a highly analytical field, such as strategic finance, corporate finance, analytics, operations, investment banking, private equity, or consulting * At least 7+ years in a leadership role managing a strategic finance team or in a comparable analytical function within a fast-paced environment, with a track record of inspiring and developing high-performing finance teams * A proven ability to deliver strategic insights and drive financial performance improvements in a dynamic environment * A background in forecasting revenue and providing analytical support for a marketplace business or another business with complex revenue drivers * A proven ability to evaluate and size the ROI of marketing investments in partnership with marketing and analytics teams * Advanced financial modeling and analytical skills, with strong proficiency in Excel, financial analytics tools, and data visualization platforms * The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity * Excellent communication and presentation skills, with the ability to distill complex financial concepts into clear and actionable insights for diverse audiences * Strong influencing and collaboration skills, with the ability to work effectively across functions and levels of the organization * Relevant industry background in technology; healthcare experience a plus Benefits * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Job Purpose The Practice Solutions team at Zocdoc is building a suite of SaaS products that empower healthcare providers to better manage scheduling, patient engagement, and utilization. This includes products such as Zo (our AI phone agent), the branded directory, third-party booking integrations, and client-facing analytics tools. As the Staff Data Scientist, Practice Solutions, you will be a strategic technical leader who both generates actionable insights and enables others to deliver exceptional impact. You'll design and scale analytical systems, mentor and upskill data scientists, and partner cross-functionally to define and execute data-driven strategies that shape Zocdoc's provider products. This role focuses not only on developing models and analyses yourself, but on building frameworks, mentoring talent, and establishing best practices that elevate the broader analytics function. Building production models is not a core part of this role. Essential Responsibilities * Partner with product and commercial partners to drive product & business strategy by translating insights into actionable recommendations. * Identify, design, and guide the development of analytical models that drive insights into provider utilization, acquisition, retention, patient engagement and client ROI. * Architect and execute experimentation and causal inference frameworks, including A/B testing design, quasi-experimental approaches (e.g., DiD, synthetic controls), and advanced causal inference methods such as propensity modeling or causal forests. * Develop and apply statistical frameworks, and establish scalable systems and best practices to quantify the impact of product and commercial initiatives. * Partner with Engineering to ensure data quality, feature availability, correct event instrumentation, and scalable data pipelines that enable trustworthy analysis and reporting. * While this role does not have direct reports, it requires influencing across teams, mentoring analysts and data scientists, participating in recruitment and elevating the quality of analytical work across Zocdoc. You'll enjoy this role if you… * Passionate about transforming healthcare through data. You love finding signal in the noise - turning complex data into insights that shape meaningful products * Love mentoring and enabling teams to deliver scalable, high-impact work. * Thrive at the intersection of business strategy, data science, and product innovation. * Get energy from complex, ambiguous problems and can translate them into structured analytical solutions. * Act as a force multiplier, where success is not only measured by what you build personally but also by the systems, capabilities, and clarity you create for others. You'll be successful in this role if you have... * 8+ years of experience in data science, machine learning or related roles * Proven success in developing LTV models, survival models, uplift models, or similar frameworks for customer prediction, targeting, and optimization. * Expertise in SQL and Python (pandas, NumPy, scikit-learn, statsmodels) for data manipulation, analysis and statistical modeling. * Deep knowledge of experimentation and causal inference, including statistical power analysis, experiment design, variance reduction techniques, and quasi-experimental methodologies. * Strong communication skills, capable of influencing non-technical stakeholders * Experience working in cross-functional product organizations * Experience shaping and scaling analytics functions, not just building individual models Nice to have... * Master's or PhD in a quantitative field such as Statistics, Economics, Applied Math * Experience within a SaaS organization Benefits: * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission: We are seeking a Senior Product Analyst to join Zocdoc's Marketplace Analytics team, supporting the Insurance Product Pod. This team helps patients understand their coverage - one of the most important matching factors on the Zocdoc marketplace. Your work will focus on improving the accuracy, clarity, and usability of insurance information, empowering patients to book with confidence and helping providers better connect with the right patients. In this role, you will partner closely with Product, Engineering, Design, and Data partners to drive clarity in how we measure patient understanding and success, identify and size opportunities to reduce friction in insurance workflows, and guide prioritization through analytical rigor and insight. You'll Enjoy This Role If You Are… * Are inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers * Excited to improve one of the most critical and complex parts of the healthcare experience: insurance. * Passionate about using data to help patients make confident, informed booking decisions. * Skilled at translating ambiguous product questions into measurable frameworks and actionable insights. * Curious about the intersection of product, user behavior, and business impact. * Collaborative and energized by working closely with cross-functional teams. Your Day-to-Day Is… * Leverage advanced statistical modeling techniques - such as regression analysis, clustering, time series forecasting, and causal inference - to develop insights, uncover trends, and evaluate product performance. * Designing and evaluating A/B experiments and performing feature readouts to assess the impact of new product experiences, uncover friction points, and identify optimization opportunities that drive measurable improvements in user experience and business outcomes. * Partnering with Product Managers to shape product strategy, define goals and success metrics, and guide roadmap prioritization through data-driven insights. * Building dashboards and analytical tools that enable visibility into product health and insurance coverage metrics, while empowering teams with self-service capabilities to access and explore data independently. * Conducting investigations and root-cause analyses to uncover drivers of product performance, identify trends and opportunities, and guide prioritization of improvements. * Partnering with Analytics Engineering and Data Engineering to ensure tracking, data flow, and model accuracy across systems. * Communicating insights and recommendations clearly to cross-functional stakeholders, from technical teams to senior leadership. You'll be successful in this role if you have… * 3 to 5 years of experience in product analytics, data analytics, or similar roles. * Strong analytical and statistical skills, with proficiency in SQL and Python. * Experience with experimentation and product metrics design. * Familiarity with data visualization tools (e.g., Looker, Tableau) and building self-service reporting. * Experience collaborating closely with Product, Engineering, Design and Research teams to drive data-informed decisions. * Terrific communication skills with the ability to distill complex analyses into clear, compelling stories for diverse audiences. * A proactive and organized approach, with strong project management skills to balance multiple priorities and see initiatives through from concept to completion. Benefits: * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission As an Engineering Manager for Zocdoc's Provider Preferences team, you'll play a central role in advancing one of the company's most mission-critical problems: connecting the right patients with the right providers. Zocdoc's competitive advantage lies in our ability to accurately match patients to providers who meet both their clinical and financial needs, a matching experience that's seamless, reliable, and deeply personalized. The Provider Preferences team powers this core capability by building the systems that understand both sides of the marketplace: what patients are looking for, and what providers can offer. Your team ensures that Zocdoc accurately reflects a provider's insurance participation, clinical expertise, and preferences, so patients can trust they're booking the right care at the right price. As the Engineering Manager, you'll lead the continued transformation of how we model, store, and leverage provider data at scale. You'll partner with Product, Data, and Design to make the experience of managing provider preferences simple and powerful. Your leadership will directly improve Zocdoc's matching accuracy, provider conversion rates, and ultimately the quality of care access for millions of patients. You'll enjoy this role if you are… * Passionate about using technology to solve real-world healthcare challenges and improve access to care * Energized by data-intensive, large-scale system design that bridges consumer, provider, and third-party data sources * A hands-on technical leader who enjoys building alongside your team while guiding architectural direction * Skilled at collaborating cross-functionally with Product, Design, Sales, and Operations to deliver meaningful impact * Committed to cultivating a culture of engineering excellence, inclusion, and continuous learning * Excited by the opportunity to shape LLM-driven and AI-assisted data matching systems that power the future of healthcare Your day to day is… * Leading, managing, and growing a high-performing team of full-stack engineers building the backbone of Zocdoc's provider data systems * Partnering with Product and Design to define and execute the roadmap for financial fit (in-network insurance management) and clinical fit (provider capabilities and patient needs) * Owning the technical vision for how provider preference data integrates with Zocdoc's search, scheduling, and matching algorithms * Scaling our insurance and clinical taxonomy systems to handle millions of data points efficiently and accurately * Driving the adoption of LLMs and intelligent matching to unify patient, provider, and insurance data inputs * Mentoring engineers, driving quality and velocity, and fostering an environment of innovation and accountability * Collaborating across Zocdoc Engineering to improve infrastructure, tooling, and processes that enable rapid, reliable delivery You'll be successful in this role if you have… * Experience leading software engineering teams working on data-intensive or platform-oriented products * A track record of shipping impactful features in production environments at scale * Strong understanding of microservices, distributed systems, and cloud infrastructure (AWS preferred) * Proficiency in modern web technologies such as React, JavaScript, and C#, with a full-stack mindset * Experience integrating machine learning or data classification systems into production products * Excellent communication skills, with the ability to translate technical details into business impact * A passion for mentoring engineers and influencing technical culture beyond your immediate team * A bias for action, entrepreneurial ownership, and a deep sense of empathy for both users and teammates Benefits * Flexible, hybrid work environment * Unlimited PTO * 100% paid employee health benefit options * Employer-funded 401(k) match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive parental leave * Cell phone reimbursement * Great Place to Work Certified * Catered lunch every day along with snacks * Commuter benefits * Convenient Soho location

Your Impact on our Mission: We are seeking a Lead Analyst to join Zocdoc's Marketplace Analytics team. You'll be embedded within the Acquisition Marketing team, supporting Paid Marketing and CRM teams. In this role, you'll help shape how we measure, optimize, and scale our patient marketing efforts to drive growth and maximize marketing spend efficiency. You will develop data-driven insights that inform channel strategy, campaign optimization, and lifecycle performance, working closely with Marketing, Product, and Analytics Engineering partners to ensure measurement rigor and actionable outcomes. You'll Enjoy This Role If You Are… * Are inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers * Are excited to lead analytical projects that directly inform marketing strategy, spend allocation and optimization. * Can think critically about campaign performance, optimization, attribution, and experimentation to uncover true drivers of growth. * Can translate complex data findings into clear insights and recommendations. * Have a passion for building scalable reporting and measurement frameworks that drive accountability and optimization. * Thrive in a cross-functional environment, partnering with Marketing, Product, and Data teams. Your Day-to-Day Is… * Growth Opportunities: Lead the pursuit of new growth opportunities by leveraging deep knowledge of the marketing landscape and analytical best practices. * Attribution & Incrementality: Lead the statistical design and analysis of marketing attribution and incrementality studies, partnering with Data Scientists to apply advanced methods to quantify the true impact and efficiency of Zocdoc's marketing investments. * Experimentation: Collaborate with Marketing and Product to design and interpret experiments that measure campaign impact and optimize key funnel conversion points. * Lifecycle Analytics: Evaluate engagement and retention across lifecycle touchpoints (email, push, SMS), identifying opportunities to improve patient activation and retention. * Ad Platform Optimization: Partner closely with Marketing channel owners to identify opportunities across Zocdoc's advertising platforms (e.g., Google, Meta, Offline, etc.) to improve efficiency, maximize ROI, and ensure we're making data-informed investment decisions together. * Marketing Performance Measurement: Analyze and report on the performance of paid marketing, and CRM channels. Identify trends, quantify impact, and recommend optimization opportunities. * Executive Storytelling: Create clear, compelling presentations, dashboards, insights and recommendations that influence strategic marketing decisions. * Cross-Functional Collaboration: Work closely with Marketing, Analytics Engineering, and Data Engineering to ensure accurate tracking, data flow, and measurement consistency across systems. You'll be successful in this role if you have… * Have 5+ years of experience in marketing analytics, marketing science, or growth analytics roles. * Bring strong analytical and statistical skills, with proficiency in SQL and Python. * Have experience with marketing attribution, experimentation, or incrementality testing. * Are fluent in translating complex quantitative findings into business-relevant insights. * Are experienced with data visualization tools (e.g., Looker, Tableau) and designing self-service solutions. * Have partnered closely with Marketing, Finance, and Product stakeholders to measure and optimize performance. * Are detail-oriented, proactive, and thrive in a fast-paced, data-driven environment. Benefits: * Unlimited PTO * 100% paid employee health benefit options * Employer funded 401(k) match * Corporate wellness programs with Headspace and Peloton * Parental leave * Cell Phone reimbursement * Commuter Benefits * Catered lunch everyday along with snacks * Convenient Soho location

Your Impact on our Mission Zocdoc's most important asset is our people. As a Senior Revenue Accountant you'll play a meaningful role in making sure the company's revenue is appropriately recorded in accordance with GAAP and reported to key stakeholders in a timely manner. You will have the opportunity to drive change in the company's ever evolving billing processes. You'll enjoy this role if you are… * Energized by working in a fast-paced, collaborative team environment with direct exposure to all levels of the organization * Highly self-motivated and organized as you will have direct ownership of accounting for certain revenue streams * Adaptable to new challenges, including determining the accounting impact of new products and features on the Zocdoc marketplace; * A critical thinker who strives for continuous process improvement, especially related to the evolution of month end close procedures and build out of the company's standard billing processes and policies; * Someone who enjoys being able to make an impact on shaping company growth. Your day to day is… * Ownership of the month end close process for the company's revenue streams, including related accounts receivable, deferred revenue and contract cost GL accounts. * Evaluating the impact of new revenue pronouncements / standards on the Company's revenue recognition model in collaboration with the Senior Manager of Revenue Accounting and Operations and the Senior Manager of Technical Accounting. * Working directly with the Senior Manager of Revenue Accounting and Operations to review customer contracts and new product offerings, ensuring consistent application of revenue recognition policies in accordance with relevant accounting literature and corporate policy. * Creating and maintaining the company's revenue recognition accounting policies and memos in accordance with ASC 606. * Maintaining and enforcing adherence to company billing policies. * Answering ad hoc questions from the Operations, Sales, Service and Account Management teams related to revenue and billing. * Identifying areas of improvement in Zocdoc's billing system and collaborating with the Product Engineering team on enhancements to our existing processes. * Working with cutting edge GenAI tools and technology. * Assisting with the financial audit by providing external auditors with supporting documentation and answering questions for areas of ownership. You'll be successful in this role if you have… * Meaningful (2-5 years) experience in an accounting role, with at least 2 busy seasons at a Big 4 Accounting Firm * An active CPA license in good standing * A history of high performance * A thorough understanding of GAAP, especially ASC 606 * Significant experience with accounting ERP systems, whether used first hand or via audits (knowledge of NetSuite a plus) * Proficiency in MS Office with advanced skills in Excel * The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. * Demonstrated the ability to effectively work with all levels and cross-functionality within the Company as well as excellent verbal and written communications skills with the ability to communicate complex information in a clear and concise manner * The ability to recognize problems, gather data, draw valid conclusions and effectively present information to managers, peers and third parties * The desire to work in a fast-paced environment with strong project management skills and a fierce entrepreneurial spirit Benefits: * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission As a Staff Software Engineer on the Sponsored Results (SPO) team, you will play a critical role in scaling and evolving one of Zocdoc's largest growth engines. You'll partner closely with product, design, data science, and infrastructure teams to modernize the systems that power our Sponsored Results platform-refactoring backend services and APIs for scalability and reliability, optimizing data pipelines to unify modeling logic, and advancing the SPO provider product experience through high-performance, end-to-end engineering. Your work will directly shape how providers connect with patients by improving platform efficiency, spend effectiveness, and user trust, while setting the technical standard for system design, code quality, and cross-functional collaboration to ensure the Sponsored Results platform is built for long-term innovation and growth. To ensure fair consideration, candidates should apply to only one Staff Software Engineer role at Zocdoc. Please avoid submitting multiple applications, as we will review your profile for the most relevant opportunity. You'll enjoy this role if you are… * Passionate about backend engineering, building scalable systems, and solving complex, data-driven challenges * Excited to work at the intersection of software engineering, data, and machine learning to optimize APIs, pipelines, and model-serving infrastructure * Motivated by improving both system performance and user experience to drive meaningful outcomes for providers and patients * A technical leader who dives deep into architecture, mentors others, and sets high standards for code quality and collaboration * A clear, inclusive communicator who thrives in fast-moving environments and bridges product, data science, and engineering perspectives Your day to day is… * Leading the design and architecture of backend services, APIs, and model-serving systems that power Zocdoc's Sponsored Results platform for scalability, reliability, and performance * Optimizing and unifying data pipelines to support multiple modeling workflows, improving efficiency and consistency across SPO's ML ecosystem * Collaborating closely with product, data science, and infrastructure teams to build seamless provider experiences and accelerate product innovation * Driving architectural direction and technical excellence through clear design documentation, code reviews, and hands-on implementation * Mentoring engineers across the team, fostering strong engineering standards, and raising the technical bar for full-stack and backend development * Analyzing complex product and system challenges, balancing immediate business impact with long-term platform scalability and maintainability * Working with cutting-edge GenAI tools and technology You'll be successful in this role if you have… * A proven track record of owning and scaling complex, user-facing platforms, balancing near-term delivery with a long-term technical vision * Deep expertise in backend system design - from APIs and data pipelines to understanding best practices on integrating with front-end architecture * Experience optimizing large-scale, data-driven systems (preferably in ML or advertising domains) with a focus on performance, reliability, and measurable business impact * Strong communication skills that bridge technical and non-technical audiences, aligning product, data science, user experience, and engineering priorities * A passion for mentoring engineers, driving best practices in testing, deployment, and maintainability, and elevating team-wide engineering quality * Familiarity with cloud-native environments (e.g., AWS) and distributed systems, applying modern DevOps and CI/CD principles * A growth mindset rooted in humility, inclusivity, and curiosity-valuing diverse perspectives and fostering an equitable, collaborative engineering culture Benefits: * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer-funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch every day, along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission: As a Group Product Marketing Manager, you'll lead the team responsible for marketing Zocdoc's core Provider Platform, the foundation that powers how practices sign up, onboard, and grow on Zocdoc. Your team will shape the experience for providers across our platform, driving adoption and engagement through initiatives such as new pricing tiers, onboarding improvements, and enhanced measurement capabilities. You'll bring deep audience and market insight to help define how Zocdoc tells its multi-product and platform story, partnering with Product, Brand, Marketing, Content, Analytics, and Sales to build cohesive narratives that communicate the value of Zocdoc's ecosystem. You'll also work closely with Revenue Operations and Sales Enablement teams to equip commercial partners with the right materials, value frameworks, and messaging to drive adoption, upsell, and retention across our customer base. You'll ensure practices understand how our Marketplace, SaaS and platform solutions work together to reach more patients, remove scheduling friction, and drive measurable growth. This is an opportunity for a B2B marketer with experience building marketing strategies that scale across customer segments - from independent practices to large health systems and enterprise organizations. You'll help define what it means to market a platform at Zocdoc, balancing product-specific positioning with unified storytelling, and shaping how providers of all sizes experience our technology and value. You'll enjoy this role if you… * Are a stickler when it comes to the right message for the right audience at the right time * Love shaping products from concept to launch * Are collaborative, and enjoy building relationships at all levels of an organization * Have an interest in transforming the healthcare experience for millions of patients * Take pride in balancing big-picture strategy with executional excellence Your day-to-day is to… * Lead and develop a team of Product Marketers supporting Zocdoc's core Provider Platform, the suite of B2B solutions that power practice growth and patient access. * Define and refine go-to-market strategy across multiple products and audiences, from positioning and messaging to pricing, packaging, and adoption, ensuring consistency across the platform. * Champion audience insight and market understanding, becoming an expert in Zocdoc's products, differentiators, and provider customer segments, from independent practices to enterprise health systems. * Drive activation and retention through compelling value propositions, scalable launch playbooks, and cross-functional enablement with Product, Sales, and Marketing partners. * Collaborate closely with Brand, Content, and Lifecycle teams to build cohesive, multi-channel narratives that communicate Zocdoc's platform value to diverse customer segments. * Partner with Product and Ops to inform roadmap priorities and readiness, ensuring new capabilities, from onboarding and automation to analytics and settings, are effectively positioned and adopted. You'll be successful in this role if you… * Have 10-15 years of relevant experience, including at least 8 years in Product Marketing and 5 years leading teams. * Have marketed multi-product, platform or SaaS solutions to SMB, mid-market, and enterprise customers. * Understand multi-sided ecosystems, B2B2C models, and monetization levers such as pricing, packaging, and tiering. * Are a strategic storyteller who can connect technical capabilities to customer and business value across multiple audiences. * Build alignment across cross-functional teams, translating strategy into focused, collaborative execution. * Balance data-driven decision-making with creative intuition and know how to measure and communicate marketing's impact. * Thrive in a fast-moving, high-growth environment, maintaining clarity and focus amid ambiguity, with a high bar for excellence. Benefits * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our mission: As a Provider Experience Specialist at Zocdoc, you will embody our core values in all interactions, working diligently to deliver exceptional customer service to our provider accounts. You'll be evaluated on your ability to upsell features and offer tailored solutions to our customers. You will play a vital role in fostering authentic connections, inspiring engagement, and ensuring that healthcare providers can easily access the benefits of Zocdoc's platform through calls, emails, and chat. You'll enjoy this role if you are… * Super-positive and empathetic: you see the best in people and know how to bring it out * A team player, who enjoys working in a highly collaborative (and extremely fun!) team environment * Passionate about bringing solutions to providers * Excited to learn new techniques and systems Your day to day is… * Providing best-in-class customer service experiences to our healthcare provider partners through calls, emails, and chat, proactively upsell features, and make it easy for customers to utilize Zocdoc's services effectively * Seeking opportunities to make using Zocdoc easy for our providers through multiple channels, streamlining their interactions and improving their overall experience * Acting as the voice of Zocdoc, treating each interaction as a chance to create lasting positive impressions, offer proactive solutions, and humanize the connection between our product and our users. Resolving issues promptly and effectively * Developing a deep understanding of Zocdoc's platform and services, inspiring engagement by demonstrating the value we bring to our users through multiple support channels * Maintaining accurate records of all interactions, ensuring that our commitment to making healthcare easy is consistently upheld, regardless of the communication method You'd be successful in this role if you have…. * Excellent communication and interpersonal skills, both in verbal and written form * Customer service experience, preferably in a healthcare or technology-related field * Strong problem-solving abilities and adaptability in a fast-paced environment * Exceptional organizational skills and attention to detail * Dedication to delivering best-in-class customer service and promoting Zocdoc's mission Benefits: * Flexible work environment * Competitive PTO * 100% paid employee health benefit options (including medical, dental, and vision) * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission: We're hiring a Staff Infrastructure Engineer (Data) to design, harden, and operate the distributed systems that power analytics, experimentation, and ML at Zocdoc. You'll set the long‑term architectural vision for our AWS‑based data platform, establish SLOs and guardrails, and drive cost, reliability, and security for data at scale. This is an infrastructure‑heavy role (SRE/platform engineering mindset) for someone who loves building robust, stable, and governed data foundations, not just pipelines. You'll enjoy this role if you are… * Motivated by availability, latency, and cost SLOs for data platforms, owning them end‑to‑end. * Equally comfortable designing multi‑account AWS architectures and hands‑on debugging of Spark jobs. * Pragmatic: you favor simple, operable solutions and automation over bespoke one‑offs. * Excited to influence data producers/consumers via contracts, governance, and self‑service platforms. Your day to day is… * Own platform reliability & operations for data infrastructure: capacity planning, incident response/on‑call, disaster recovery, and performance tuning across compute and storage (e.g., Databricks, Snowflake, Glue/Athena, Kinesis/Kafka). * Architect the lake / lakehouse layers (Delta Lake / Apache Iceberg / Hudi) with clear data contracts, schema evolution, compaction, and retention; build the controls that make it safe and fast. * Harden platform surfaces (networking, IAM, encryption, key management, VPC endpoints/PrivateLink, Lake Formation/Unity Catalog) for PHI/PII, auditing, and least‑privilege by default. * Establish observability for data systems (Datadog/CloudWatch): golden signals, lineage, SLIs/SLOs, and cost telemetry/FinOps. * Infrastructure‑as‑Code everything (Terraform/CDK) including EMR/EKS clusters, Snowflake roles/warehouses, secrets, and CI/CD for data platform changes. * Optimize warehouse usage (Snowflake preferred; BigQuery/Redshift welcome): warehouse sizing/queuing, clustering, pruning, caching, RBAC, cost controls. * Partner with data engineering & security to set platform standards (orchestration like Dagster/Airflow; governance via Unity Catalog/Collibra/Lake Formation; quality and metadata services). You'll be successful in this role if you have… * 8+ years in infrastructure/SRE/platform engineering (or hybrid data platform) with deep AWS expertise (networking, IAM, CDK, S3, EKS, EMR, Glue, Lambda; multi‑account patterns). * Expertise running distributed data processing at scale with Spark (Databricks or EMR/EKS), plus working knowledge of Hadoop/Hive/Presto/Trino. * Strong SQL fundamentals and data modeling; Snowflake (or BigQuery/Redshift) performance and cost optimization. * Proven leadership establishing SLOs, runbooks, incident response, and reliability tooling for data platforms. * Solid IaC (Terraform), CI/CD, and security‑by‑default mindset for PHI/PII. Bonus if you have… * Experience with Delta/Iceberg lakehouse internals, table formats, and compaction strategies. * Large‑scale Cloud‑based data compute (Spark on Databricks, autoscaling, queueing, scheduling). * Hands‑on with metadata & governance stacks (Unity Catalog, Collibra), data quality frameworks, and cost governance. Benefits * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Your Impact on our Mission The Senior Manager of Tax role reports directly to the Vice President - Controller. As the sole team member whose role focuses exclusively on tax, you will ensure compliance with all federal, state, and local tax regulations while shaping Zocdoc's overall tax strategy. You'll own all indirect tax compliance (research, filings, audits, and planning), support US income tax provisions and returns with the help of external advisors, and provide guidance on specialized areas such as Section 382, Section 174, and other areas relevant to a privately held technology company. You will also coordinate with our external partners to manage India-related tax matters, support consolidated tax reporting, and act as the key liaison for audits and financial statement reviews. In addition, you will oversee Zocdoc's US payroll tax function in partnership with the People team and external payroll providers, ensuring accurate, compliant, and timely processing. This role combines hands-on ownership with high-level strategy - ideal for someone excited to build, streamline, and own the tax function in collaboration with cross-functional teams and advisors. You'll enjoy this role if you are… * Energized by working in a fast-paced, collaborative team environment with direct exposure to all levels of the organization. * Someone who enjoys being able to make an impact on shaping company growth. * A critical thinker who strives for continuous process improvement, especially related to the evolution of our tax processes and policies * Highly self-motivated and organized. Your day to day is… * Owning indirect tax compliance across all jurisdictions, including research, filings, and process management. * Leading coordination with external advisors on income tax compliance, including ASC 740 provision, tax returns, and footnote disclosures. * Managing tax audits (financial statement and regulatory), including responding to notices from tax authorities. * Partnering with outside consultants on specialized tax areas such as Section 382 and 174, and other relevant planning matters. * Developing and maintaining the company's tax compliance calendar; implement process improvements and controls to ensure timely, accurate filings. * Providing tax guidance on US equity compensation plans, transactions, and deal structures. * Supporting outsourced India operations and coordinate with advisors to ensure consolidated tax compliance and reporting. * Collaborating closely with Finance, Accounting, and People teams to ensure alignment of tax matters with broader business priorities. * Owning the US payroll tax compliance function, including oversight of payroll processes, payroll-related filings, and collaboration with external payroll providers. * Identifying opportunities for tax planning and communicate implications and recommendations to senior leadership. You'll be successful in this role if you have… * 7+ years of broad tax experience, including indirect and corporate tax compliance. * Strong working knowledge of federal, state, and local tax regulations, with hands-on compliance experience. * The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. * Experience with payroll tax compliance and coordination with payroll providers is beneficial, but not a requirement. * Exposure to technology or high-growth companies, ideally privately held. * Demonstrated experience with ASC 740, income tax provisions, and coordinating with external tax advisors. * Prior exposure to M&A tax planning or deal support is beneficial, but not a requirement. * Familiarity with specialized areas such as Section 382, Section 174, and equity compensation. * Ability to balance detail-oriented compliance work with high-level strategic thinking. * A CPA license (required). * A BA/BS in Accounting, Tax, or related field. * Exceptional communication skills, with the ability to collaborate effectively across teams and with external advisors. * A proactive, hands-on approach and ability to operate as the company's sole dedicated tax employee while leveraging external partners. * Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. Benefits * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness programs with Headspace and Peloton * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging * Great Place to Work Certified

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** The overall purpose of the Behavioral Health Care Advocate is to improve the enrollee's ability to remain stable in the community and out of the hospital. Care Advocates engage people in the treatment process and assist them to access the appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization. This position is also designed to be a direct clinical liaison between health plan staff and the clinical network. The program fosters a collegial and mutually beneficial relationship between the providers and payers of medical and behavioral health services. This is a field-based position working with adults enrolled in the Medicaid program. You will spend 80% of the time meeting with enrollees at hospitals, clinical facilities, community sites, and in their homes. The remaining 20% is spent working remotely at home. The schedule is Monday - Friday, 8 am to 5 pm, with no weekends, evenings, or holidays. Due to business needs, current residency in or near Yonkers or Central / Southeast Bronx is required. **Primary Responsibilities:** + Identify and provide community service linkage + Assist enrollees with aftercare appointments + Provide subsequent member follow-up as determined by individual member needs + Work with enrollees to identify gaps in care or obstacles to care and problem solve for successful connection to needed services + Review IP Census each day to determine which enrollees on the census are re-admits within the last 12 months + Go to facility meetings with treatment team to develop a successful aftercare plan + Manage the aftercare follow-up of identified high risk enrollees (manage follow-up calls/outreach and documentation) + Meet with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs As part of your employment with Optum, you'll enjoy a robust total rewards package that includes: + Competitive salaries + Comprehensive benefits, including health insurance, 401(k) matching, and a wide range of life and wellness resources to support your overall well-being + Paid time off and paid company holidays + Continuing education support, including CEU and licensure reimbursement + Mileage reimbursement for work-related travel + Opportunities to make a meaningful impact by supporting your local community and partnering with area resources We're committed to creating a supportive and rewarding environment where you can thrive both personally and professionally. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; OR Licensed Ph.D.; OR Registered Nurse with 5+ years of Behavioral Health experience + Active, unrestricted, independent license the State of New York: + Licensed Mental Health Counselor (LMHC) + Licensed Marriage & Family Therapist (LMFT) + Licensed Clinical Social Worker (LCSW) + Licensed Psychologist (LP) + Registered Nurse (RN) + 2+ years of experience in a related mental health environment + Demonstrated proficiency with computers and solid working knowledge of Excel spreadsheets + Dedicated, distraction-free home office / workspace with access to install secure, high-speed internet at home + Access to reliable transportation that will allow daily travel throughout an assigned territory to meet with enrollees + Reside in or near Yonkers or Central / Southeast Bronx **Preferred Qualifications:** + Medical/Behavioral setting experience (i.e., hospital, managed care organization, or joint medical/behavioral outpatient practice) + Dual diagnosis experience with mental health and substance abuse + Case Management experience + Community health experience + Field based experience + Experience working with low-income populations + Experience working with the aged, blind, or disabled + Working knowledge of city and state agencies and practices including APS, ACS, AOT, ACT, Health Home, Forensic and others All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._