Manager, Sales and Customer Service
Manassas, VA, United States
Full time Schedule
$62,905-
$104,650
Annually*
* based on job, location, and schedule
Job Description
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.
What You Will Do
Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
Manage selling support, including the stockroom, signing, equipment, and merchandising
Support other operational areas such as OMNI, Style, and Asset Protection
Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
Work a flexible retail schedule, including days, evenings, holidays, and weekends
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned
Skills You Will Need
Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team
Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor
Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency
Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies
Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising
Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection
Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent
Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues
Communication Skills: Consistently clear and effective communicator, writer, and presenter
Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices
Who You Are
Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
Candidates with a High School diploma or equivalent are encouraged to apply.
3-5 years of management experience in retail
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule based on department and company needs
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
$35k-47k yearly est. 22h ago
Supervisor
Ross Stores, Inc. 4.3
Columbia, MD job
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
$39k-54k yearly est. 3d ago
Selling Manager
Saks Fifth Avenue 4.1
Tysons Corner, VA job
is All About
Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Who You Are:
Possess strong interpersonal and collaboration skills
Able to work in a fast paced environment where no one day is the same
Inspire others through thoughtful leadership
Able to strategically come up with solutions based on research and critical thinking
Drive positive outcomes through objectives and measures & monitors progress & results successfully
Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
You Also Have:
Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required
Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
Management experience and a proven track record of success managing a selling workforce and achieving results
Management experience within a Customer Service environment
As The Selling Manager, You Will:
Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base
Use social media to strengthen existing relationships and drive new client acquisition
Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
Manage on the floor to help resolve client issues and support the general running of the selling floor
Ensure all clients are being helped and provided the highest level of customer service
Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency
In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$98k-122k yearly est. 22h ago
Outlet Customer Experience Specialist, Advisor
Best Buy 4.6
Manassas, VA job
What does a Sales Consultant - Appliance Outlet do?
The Sales Consultant - Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.
As the Sales Consultant - Appliance Outlet you will:
Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
Ensure inventory and merchandising standards are maintained in outlet store area.
Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
What are the Professional Requirements of a Sales Consultant - Appliance Outlet?
Basic Qualifications
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred Qualifications
3 months experience working in customer service, sales or related fields
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$29k-33k yearly est. 15d ago
Style Advisor
Saks Fifth Avenue 4.1
McLean, VA job
is All About
As the Style Advisor, you are an exceptional salesperson who provides outstanding customer service, excels in developing strong, long-lasting client relationships and succeeds at increasing sales volume. If you share our love for the clients we serve and the wide selection of brands we offer, then Saks Fifth Avenue is the place for you to build a rewarding career.
Who You Are:
Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others.
Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective.
Constantly looking for opportunities to improve the way things are done.
Can be depended on for a unique perspective.
You Also Have:
Proven sales track record, detail-oriented, client-focused
Competitive drive and entrepreneurial confidence to succeed - Results Driven
Demonstrate ability to develop long-term relationships with customers
Possess a passion and thorough knowledge of fashion, YOU ARE THE EXPERT!
As The Style Advisor, You Will:
Execute the appropriate selling behaviors consistently and professionally
Consistently meet and exceed sales plans
Establish and develop clientele base: Remember, clientele is not a noun, it's a verb!!
Maintain and gain the knowledge and expertise on the brands we offer (Product Knowledge)
Collaborate with vendor partners to maximize sales opportunities through consultative selling, exciting store events and clienteling
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience.
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Salary and Other Compensation:
The starting hourly rate for this position is between [ $12.00 - 18.70 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is eligible for commissions in accordance with the terms of the Company's plan.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$12-18.7 hourly Auto-Apply 60d+ ago
Maintenance Supervisor
Saks Fifth Avenue 4.1
Washington, DC job
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Responsible for Supervising a team of facilities technicians, and mechanics, in a
910,000 sq. ft. retail distribution center, to include troubleshooting, and repair, of
all automation and building systems. This position will report directly to the
Facilities Manager.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$72k-90k yearly est. Auto-Apply 60d+ ago
Asset Protection Investigator, 2nd Shift
Saks Fifth Avenue 4.1
Washington, DC job
Who We Are:
Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world.
Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels.
Role Summary:
The Asset Protection Investigator assists in monitoring the workplace through patrols, cameras or other surveillance methods for safety and access issues. They will also collect, process, and maintain evidence collected during an investigation. Finally, they will participate in preparing written reports and may perform security audits.
Role Description:
Investigate MNR's (Merchandise not Received) Emails and Google Doc sheet from India Team & request from Customer Service
Investigate IRR's (Irregular Returns Receive) Emails and Google Doc sheet from India Team
Investigate RNR's (Returns not Received) Emails and Google Doc sheet from India Team
Investigate Packing Status Orders Emails from Operations
Investigate Chargebacks
Man the Metal Detectors
Man the HR Lobby during Hiring Events for 8 hours
Be available to HR during Terminations in the case an associate is aggressive or upset
Review each associate accident / incident and provide video to HR and Safety Manager
Check in and out trucks at the Drivers Gate
Verify outgoing seals from receiving dock and Outbound trailers at gate
Fire Walk when Fire system is not working properly
Update AP Communication board - Returns/ Transfers Jewelry Escort to the jewelry room
Escort ICQA during replenishing the safe with jewelry items
Pull jewelry items from the safe with ICQA for Orders, Transfers and RTV's
Jewelry Safe Audit with ICQA
Swiss Log Rack Audits
Investigate cause of Rack shortages following AP audits; Monitor Swiss log Clerks and document entry and exit to the Swisslog floor
Audit Swisslog clerks to make sure clerks are using the two person rule when entering the floor
Respond to any work injury or emergency situation; Ensure all proper paperwork is filled out and submitted for work injuries and emergency situations
Conduct internal investigations
Review video upon request from Sr. Management and HR for associate issues
Compile monthly MNR/ IRR statistics - Complete monthly department audits - Gift Card disposal with Iron Mountain
Create badges for new hires
Replace lost temp or full time associate badges
Conduct orientation with each new temporary associate on their first day
Issue Lockers to New Hires
Ensure each individual that enters the building has a badge - API's complete daily recap report
Process DIF pallets at the compactor bay
Inspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry rooms
Issue building passes for items that are entering and leaving the building by associates
Outbound trailer status report at the end of overnight outbound shift
Monitor OBFC Cameras
Monitor weather during extreme weather
Lock and open the Facility daily Maintain surveillance of the property via CCTV and physical inspections, including perimeter checks.
Check inbound and outbound drivers and trailers to maintain yard.
Ensure the DC is a safe environment for all.
Respond to medical situations and render first aid when needed.
Greet associates and visitors on arrival; perform bag checks on departure.
Conduct investigations into internal and external theft and shortages.
Maintain strong, positive partnerships within the DC associate, management, and Asset Protection teams.
Key Qualifications:
Must possess excellent verbal and written communication skills
Knowledgeable of various systems (ie: CCTV, access control, alarms, etc.)
Excellent computer and organizational skills
Ability to effectively communicate and interact with all levels of facility management
Must be able to maintain a high level of confidentiality
Must be able to multi-task and follow directions
Problem solving skills
Effective time management
Ability to work in all weather conditions
Excellent written and verbal communication skills
Previous retail and/or distribution center Loss Prevention experience preferred
Physical Requirements:
The incumbent is required to possess and sustain physical requirements including but not limited to:
Standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedly
Walking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, manual dexterity of hands to process orders, push or pull or lift up to 50 lbs.
Saks Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Saks Global complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks Global welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Saks Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$72k-89k yearly est. Auto-Apply 60d+ ago
Visual Merchandising Specialist - DC, Maryland and Virginia
Best Buy 4.6
Arlington, VA job
As a Visual Merchandising Specialist, you'll be responsible for performing installations as part of remodels, vendor-supported activities, decommissions, disaster recovery and other company initiatives. This involves working both dayside and overnight shifts. You'll also review work completed by authorized third-party contractors and provide functionality support. You'll set planograms and graphics, implement new technology and ensure our stores are ready for business each day.
What you'll do
Complete company sponsored merchandising tasks, which include complex interactive display setup, AV support, signage implementation and installation of product security devices
Install complex built-in appliances in kitchen displays
Complete project merchandising and store display functionality support within given timelines
Help train of new team members through job shadowing and sharing of best practices
Implement new interactive displays and technologies
Perform basic and intermediate functionality support on store interactive displays
Maintain knowledge of vendor-provided displays
Basic qualifications
Must be at least 18 years old
3 months of demonstrated merchandising, technical or functionality support skills.
Able to safely use small hand tools, light duty power tools and other in-house equipment
Able to work overnight and weekend shifts
Able to travel up to 75% of the year
Able to lift 50 pounds with or without accommodation
Must be eligible to qualify for and maintain a corporate credit card to book travel and submit business expenses for reimbursement
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$34k-40k yearly est. 60d+ ago
Laboratory Technician Assistant
Gap Solutions Inc. 4.5
Bethesda, MD job
**Position Objective:** Provide services as a Laboratory Technician Assistant in support of the overall functions of the National Institutes of Health (NIH). The Laboratory Technician Assistant plans, executes, and arranges laboratory experiments, new techniques and procedures; and perform laboratory techniques relating to scientific research. Operate laboratory equipment; prepares specimens and equipment for use, performs minor/preventive maintenance; updates staff on equipment problems, all issues and requirements. Collect, prepare, and manage samples. Analyzes, documentation on procedures with detailed reporting for use by senior staff. Provides laboratory experience needed to order, maintain and sterilize laboratory supplies . Maintains the inventory of laboratory supplies and initiates purchase orders. Advises staff in performing routine laboratory tests and procedures
**Duties and Responsibilities:**
+ Perform fundamental procedures required for research projects. **2**
+ Perform a variety of laboratory techniques and procedures. **4**
+ Perform experiments on samples according to protocols. **5**
+ Perform routine experiments and tests; follow established procedures and protocols.
+ Perform routine experiments and tests, including tissue culture, cell separation, protein, and quantitative and qualitative analysis. **3**
+ Perform primary cell culture techniques and immunohistochemistry.
+ Work with staff on the maintenance of laboratory cell lines.
+ Work with staff on processing specimens for embedding according to protocols.
+ Prepare materials and equipment for experiments.
+ Maintain stocked supplies and records of working reagents, including fixatives, buffers, solvents and staining.
+ Process and organize multiple samples simultaneously.
+ Work with a variety of routine and specialized laboratory instruments and equipment in the laboratory.
+ Ensure that all specimens and equipment necessary for experiments are available and in good order.
+ Prepare specimens and equipment for use in the laboratory.
+ Perform processing, description and analysis of specimens.
+ Store new samples, update database, retrieve samples with proper authorization.
+ Upkeep sample and database inventory; monitor overall sample inventory.
+ Perform quality control procedures necessary to ensure the accuracy of each test system, sample processing, storage and inventory of samples.
+ Maintain inventory system and sample storage according to outlined guidelines.
+ Ensure that policies and procedures regarding sample retrieval and use are followed.
+ Perform processing, description and analysis of samples.
+ Work with staff to implement storage and distribution of biological samples for future scientific research.
+ Retrieve, catalog and process samples including but not limited to blood and tumor tissue.
+ Update and maintain written laboratory record of the work.
+ Collect and enter research data into laboratory notebooks and databases.
+ Assemble, manipulate and format test results.
+ Maintain and update laboratory notebooks and databases; and enter experimental data into spreadsheet and conduct statistical analysis.
+ Collect data and prepare for analysis and interpretation.
+ Work with staff on the maintenance of laboratory logs and databases.
+ Analyze, summarize and interpret data obtained from research studies; evaluate for completeness and validity.
+ Interpret results of initial analysis to reveal conclusions and shortcomings.
+ Convey and discuss research results with team lab members.
+ Ensure that supplies and consumables are ready and on hand as necessary for maximum efficiency in the laboratory. **1**
+ Clean glassware and microscopic slides.
+ Clean and sterilize laboratory equipment such as glasses, metal instruments, sinks, tables and test panels.
+ Ensure that adequate clean inventory is available for immediate usage.
+ Perform a variety of laboratory techniques and procedures.
+ Perform routine analysis and tests on specimens in the laboratory.
+ Perform experiments on samples according to protocols.
+ Perform routine experiments and tests; follow established procedures and protocols.
+ Perform routine experiments and tests, including tissue culture, cell separation, protein, and quantitative and qualitative analysis.
+ Perform primary cell culture techniques and immunohistochemistry.
+ Follow established procedures and protocols; utilize aseptic technique to perform experiments.
+ Plan and execute experiments for in vitro and in vivo studies, including cell culture, Western blotting and immunofluorescence/ immunohistochemistry.
+ Monitor and inventory routine laboratory supplies; ensure that supplies are stocked and organized.
+ Manage the laboratory logistics and supply flow by tracking the consumption of laboratory materials.
+ Monitor inventory levels and proper storage of materials and supplies in accordance with established policies and procedures.
+ Establish and maintain a record of laboratory supply usage.
+ Inventory laboratory supplies and equipment, make recommendations and prepare purchase requests.
+ Receiving equipment and supply deliveries, packing slips and order tracking
+ Plan and organize requests for basic and extraordinary laboratory needs for supplies and consumables.
+ Ensure that supplies and consumables are ready and on hand as necessary for maximum efficiency in the laboratory.
+ Work with staff to maintain stocked supplies and records of working reagents, including fixatives, buffers, solvents and staining.
+ Ensure that reagents are made correctly and that expired reagents or defective products are replaced to ensure validity of results.
+ Order and maintain laboratory supplies, reagents and equipment.
+ Performs routine equipment maintenance.
+ Monitor and maintain contracts for laboratory equipment and monitor equipment performance and maintenance schedule.
+ Monitor equipment performance and maintenance schedules.
+ Assist in troubleshooting and calibrating various laboratory equipment and instruments.
+ Coordinate general laboratory maintenance, including equipment upkeep and calibration.
+ Perform regularly scheduled maintenance on and generate maintenance reports for equipment.
+ Perform preventive maintenance on laboratory equipment.
+ Perform laboratory maintenance tasks, including scheduling liquid waste container pickup.
+ Perform calibration, run controls and enter results for various equipment.
+ Plan execute and arrange laboratory experiments, new techniques and procedures; and performs laboratory techniques relating
+ to scientific research.
+ Perform fundamental procedures required for research projects.
+ Follow established procedures and protocols; utilize aseptic technique to perform experiments.
+ Perform a variety of laboratory techniques and procedures.
+ Perform experiments on samples according to protocols.
+ Perform routine experiments and tests; follow established procedures and protocols.
+ Perform routine experiments and tests, including tissue culture, cell separation, protein, and quantitative and qualitative analysis.
+ Perform primary cell culture techniques and immunohistochemistry.
+ Plan and execute experiments for in vitro and in vivo studies, including cell culture, Western blotting and immunofluorescence/ Immunohistochemistry.
+ Perform routine analysis and tests on specimens in the laboratory.
+ Analyzes, documents and reports on all procedures performed and produces detailed reports for use by senior staff.
+ Provide experimental progress updates on procedures performed in the laboratory.
+ Prepare reports and summaries based on results and findings.
+ Collect, analyze and interpret data; prepare summaries and reports based on results and findings.
+ Prepare reports and summaries; prepare data for presentation at laboratory meetings.
+ Record details of experimental procedures, results and protocols.
+ Present results and conclusions in written, tabular and graphic form.
+ Monitor equipment performance and maintenance schedules.
+ Perform regularly scheduled maintenance on and generate maintenance reports for equipment.
+ Perform preventive maintenance on laboratory equipment.
+ Perform laboratory maintenance tasks, including scheduling liquid waste container pickup.
+ Coordinate general laboratory maintenance, including equipment upkeep and calibration.
+ Perform calibration, run controls and enter results for various equipment.
+ Monitor and maintain contracts for laboratory equipment and monitor equipment performance and maintenance schedule.
+ Provide technical help and expertise to lab members.
+ Provide one-on-one and group training related to safety standards on usage and disposal of chemicals and reagents.
+ Provide training to staff on the performance of laboratory experiments, assays and protocols.
+ Train new staff on the use, calibration and maintenance of laboratory equipment.
+ Train new laboratory members in the correct use of equipment, application of techniques and laboratory protocols.
+ Work with staff to monitor and ensure that appropriate laboratory safety courses and certifications for staff are up to date.
+ Distribute educational and outreach materials to laboratories as part of routine safety surveys.
+ Engage in problem solving as required to solve technical difficulties and to ensure steady progress, with a goal of providing high quality experimental data suitable for publication.
+ Troubleshoot issues with technical procedures; utilize trial and error methods customize protocols to the biological systems utilized in the laboratory.
+ Create and maintain a research tracking system and database for all research activities, daily records of experiments and results, including research documentation.
+ Clean Equipment
+ Inspect Equipment
+ Meet with lab members to present updates
+ Monitor lab supply inventory, prepare orders, tracking and receiving
**Qualifications**
**Basic Qualifications:**
+ **Bachelors Degree in Biological Sciences or other related field**
+ **1 to 10 years of experience in Life Sciences**
+ **Experience working with lab equipment**
+ **Performing biological research**
+ **Knowledge in managing hazardous waste**
+ **Skilled in NIH POTS**
+ **Experience with Ms Office Suite**
**Minimum Qualifications:**
+ **Ability to multi-task and pay close attention to detail.**
+ **Excellent analytical and interpersonal, organizational and time management skills.**
+ **Strong communication skills, both oral and written.**
***This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.**
**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
**GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job us at** ************************ **. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.**
**Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.**
Active Top Secret / SCI Clearance Required - No Sponsorship **Position Objective:** The Jr. Motion GEOINT Analyst position at GAP Solutions provides employees with hands-on FMV training for all intelligence disciplines, advanced skills certification, and rapid job promotion into instructor, subject matter expert, and management positions. Our team supports the critical missions that protect the nation. We are seeking candidates who want to be trained in FMV and become experts in FMV exploitation. Candidates will have the opportunity to start an exciting and dynamic intelligence career supporting a critical global counterterrorism mission.
**Duties and Responsibilities:**
+ Learn FMV tradecraft through a unique three-week formal training course, followed by a robust on-the-job training program which provides candidates who may be new to motion GEOINT specialized instruction in FMV tradecraft, exploitation tools, and specific cultural familiarization.
+ Produce imagery-derived graphic products and reports and publish for distribution.
+ Compile intelligence materials for use in briefings to high-level government personnel.
+ Input data accurately, exploit FMV collected by sensors on ISR platforms, apply all-source information to FMV imagery analysis, and use an electric light table to exploit NTM imagery.
**Qualifications**
**Basic Qualifications:**
+ **US Citizenship required**
+ **Active TS/SCI clearance**
+ **3 years of intelligence analysis experience OR bachelor's degree in a related field**
+ **Formal intelligence school course (typically 2+ months duration, full time, resulting in an intelligence MOS from the military (e.g. All Source, IMINT, SIGINT, HUMINT, etc.)**
+ **Must be capable of working a rotating shift schedule, to include nights, weekends, and holidays**
+ **During high-tempo operations, maintain situational awareness and relay intelligence in real time**
+ **Demonstrated ability to prioritize and solve routine tasks**
+ **Working knowledge of MS Office, including MS Word, MS Excel, and Power Point**
+ **Excellent analytical, writing, and critical thinking skills**
+ **Type 32 words per minute without looking at the keyboard at 90% accuracy**
+ **Understand the basic intelligence cycle/process**
+ **Candidates must accurately discern red, green, blue, and yellow colors on a video screen**
+ **Must successfully complete the customer's FMV training course or have done so in the past year**
+ **Must attain FMV analyst qualifications and maintain required minimum skill level in each**
**Minimum Qualifications:**
+ **Basic understanding of National level imagery product standards**
+ **Experience exploiting Full Motion Video with a basic understanding of sensor capabilities**
+ **Familiarity with FMV operations and the TCPED process**
+ **Experience exploiting national imagery with a basic understanding of imagery analysis**
+ **During high-tempo operations, can relay and articulate information**
+ **Background in counterterrorism analysis**
+ **Able to prepare and present briefings with creation/use of visual displays**
+ **Can solve routine tasks of varying scope and complexity following standard procedures**
***This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.**
**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
**GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job us at** ************************ **. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.**
**Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.**
$63k-81k yearly est. 60d+ ago
Samsung Home Theater Specialist
Best Buy 4.6
Falls Church, VA job
As a Samsung Home Theater Expert, you'll work in one of our retail stores to demonstrate and sell home theater products with emphasis on the Samsung brand. First, we'll give you all the training you need to be an expert. Once you're trained, you'll explain complex technology in simple terms to help customers understand and see each product's unique value. You'll also work closely with other sales associates as you share your knowledge about Samsung products to ensure the team is ready to assist customers with the brand.
What you'll do
Maintain a high level of product knowledge about new Samsung technology
Debrief with vendor partners and market teams about performance, promotions and sales best practices.
Ensure the department remains organized and ready to serve customers
Support sales strategies to achieve operating results, growth objectives and overall financial performance goals.
Basic qualifications
Must be at least 18 years old
1 year of experience in sales, customer service or related fields
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred qualifications
Prior experience serving as a specialist in premium, luxury, or complex technology solutions
1 year of experience working with consumer electronics
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$30k-35k yearly est. 3d ago
Aerie - Sr Brand Ambassador (Sr Sales Associate)
American Eagle Outfitters 4.4
Columbia, MD job
YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You're a people person!
You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
You're passionate about AE & Aerie product!
Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
You share the brand love!
You're eager to introduce the AEO loyalty program and additional brand channels to guests.
You can hang!
Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
You're an innovative problem solver!
Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
You're a team player - #teamwork!
You're always willing to assist your team in #gettingthejobdone.
You've got integrity!
You do the right thing and you always adhere to AEO's policies & procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love interacting with people!
You're full of energy and can handle multiple tasks in a fast-paced environment.
You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
You love AE and Aerie products.
You've worked in retail before. #practicemakesperfect
You're at least 18 years of age.
OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
Administrative Assistant Top Seller - Tysons Corner Center
Nordstrom Inc. 4.5
Nordstrom Inc. job in McLean, VA
The ideal Administrative Assistant to the Top Seller is motivated, results oriented and committed to providing outstanding customer service every day. A day in a Life… * Support salesperson to perform all aspects of the selling process * Set up customer fitting room with merchandise selected by the salesperson
* Support team goals and build positive relationships
* Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
You own this if you…
* Demonstrated ability to develop relationships with customers and coworkers
* Strong organizational and follow-through skills
* Excellent communication and interpersonal skills
* Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
* Physical Requirements:
* Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
* Frequent use of hands for grasping, fine manipulation, pushing and pulling
* Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
* Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$17.50 - $29.75 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *************************************************************************
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.