Call Center Agent jobs at Nordstrom - 4093 jobs

About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: * Respond to inbound calls from existing customers * Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. * Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy * Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: * You can multitask and manage multiple competing priorities * You are passionate about helping others * Has 2+ years of experience working in a call center environment Compensation and perks: * Hourly wage: $19.00 - 21.00 * We will pay for your P&C license (expected within 60 days after starting) * Medical, dental, vision insurance, 401K match * Ability to work remotely (we provide work equipment) * Ongoing training and mentorship from our leadership team * An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them Schedule: * Monday to Friday 1:30pm - 12am EST While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at ******************* The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

We are seeking enthusiastic, sales-driven, work-from-home Sales & Customer Service Call Center Specialists with expertise in exceptional customer service and sales skills to join our high-performing team. In this virtual phone role, you will create Customers for Life by recommending and selling our products, providing information, and prioritizing a one-call resolution for customers and store associate concerns. Check out this Realistic Job Preview Video we have provided to get to know us a bit better The base pay is $15.00/hour, with an additional pay of 10%/hour shift differential during evening hours and all day on Saturdays and Sundays. Click here for details on the benefits related to this position. Your Impact * Utilize sales skills to make multiple product recommendations with customers on every call. * Assist customers and store associates via inbound phone calls with orders, sizing, general inquiries, and website navigation. It may include inquiries about lost packages, exchanges/returns, shipping, and billing. * Efficiently field questions and resolve customer issues while utilizing negotiation skills aligned with company policy and procedures. * Achieve excellent customer satisfaction scores on every call. * Consistently enter accurate data into the company database. * Follow work schedule as assigned. Your Experience * Ability to balance continuous incoming phone calls in a quiet, distraction-free environment * Sales and customer service experience, including making product recommendations, resolving issues, utilizing negotiation skills, answering questions, and providing information * Professional communication skills * Intermediate computer skills online and within the Microsoft Office suite (including Teams). * Ability to perform basic mathematical computations * Previous call center experience recommended * Regular and reliable attendance is required * Must pass a background check Technical Requirements * Desktop or Laptop computer with the most current version of Microsoft Windows or mac OS * *Chromebooks, tablets, smartphones, ThinkPads, and all other app-based devices are not compatible * Hardwired Ethernet connection from router to computer *Wi-Fi internet is not compatible * At least two monitors, a built-in or wired web camera (1080p or 720p), and a wired USB headset with a microphone * High speed Internet of 100+ Mbps or higher * Dedicated workspace free from distractions Schedules * Afternoon and evening shifts ending as late as Midnight Eastern Time * Must work at least one weekend day per week (Saturday or Sunday) along with required overtime * Training schedule will vary from the accepted work schedule * The schedule that you accept at the time of the offer cannot be changed An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Are you passionate about helping customers and providing top-notch service? We are looking for dedicated and enthusiastic Call Center Agents to join our team. If you thrive in a fast-paced environment and enjoy solving problems, we want to hear from you! Key Responsibilities: Answer incoming customer calls and respond to inquiries in a friendly and efficient manner. Provide accurate information about our products and services, addressing any questions or concerns. Resolve customer complaints and issues with empathy and professionalism. Document customer interactions and maintain detailed records in our CRM system. Meet or exceed individual and team performance metrics, including call volume and customer satisfaction scores. Collaborate with team members and supervisors to enhance the customer experience and share best practices. Participate in ongoing training and development to stay current with product knowledge and service techniques. Qualifications: Previous experience in a call center or customer service role is an advantage. Excellent verbal communication skills with a friendly and patient demeanour. Strong problem-solving abilities and the capability to work under pressure. Proficient with computers and an aptitude for learning new software programs. Availability to work flexible hours, including evenings and weekends.

Our team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat. The primary focus of this team is to ensure end users have the support and knowledge they need to effectively utilize Clearview product within their day-to-day operations. We are known for our excellent customer service, and our agents play a significant role in building and maintaining this reputation. Responsibilities Essential Job Functions: * Taking inbound technical support and customer service inquiries from our customers through phone/email/chat or other similar avenues * Thoroughly troubleshooting a wide variety of topics related to Clearview product * Creating and resolving tickets for support * Supporting fellow agents with any questions, they are unable to resolve * Placing outbound calls to customers to provide updates and follow-up * Executing on special projects as needed Requirements: * Bi-lingual in French is Preferred * Previous customer service experience required * Professional in all internal and external interactions * Comfortable using technology and learning new software applications * An enthusiastic self-starter who learns quickly and proactively approaches tasks and assignments with a focus on problem-solving and analysis * An excellent communicator (written and oral), who can effectively present complex information in a clear and understandable fashion * Good general computer and internet skills * Strong attention to detail * Outstanding interpersonal skills, with an emphasis on customer focus, teamwork, and relationship-building * A background in food service, retail, or other service-oriented industries preferred Benefits & Perks - What's In It For You Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, and social health. Here's what you can expect: * Health Benefits - Medical, dental, and vision. * Voluntary Benefits - Life, accident, critical illness, disability, and pet insurance. * Panasonic Retirement Savings & Investment Plan (PRSIP) - 401(k) plan with company matching contributions. * Paid Time-Off Benefits - PTO, holidays, and volunteering (company sponsored events) * Health Management and Wellbeing Programs - EAP, virtual health management (Teledoc), Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program. Eligibility for each benefit may vary based on employment status, location, and length of service. We Take Opportunity Seriously: At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer. The wage range of $17.00 - $20.00 is just one component of Panasonic's total package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic. Salary Range 18.00-20.00 REQ-153636

Our team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat. The primary focus of this team is to ensure end users have the support and knowledge they need to effectively utilize Clearview product within their day-to-day operations. We are known for our excellent customer service, and our agents play a significant role in building and maintaining this reputation. Responsibilities Essential Job Functions: * Taking inbound technical support and customer service inquiries from our customers through phone/email/chat or other similar avenues * Thoroughly troubleshooting a wide variety of topics related to Clearview product * Creating and resolving tickets for support * Supporting fellow agents with any questions, they are unable to resolve * Placing outbound calls to customers to provide updates and follow-up * Executing on special projects as needed Requirements: * Bi-lingual in French is Preferred * Previous customer service experience required * Professional in all internal and external interactions * Comfortable using technology and learning new software applications * An enthusiastic self-starter who learns quickly and proactively approaches tasks and assignments with a focus on problem-solving and analysis * An excellent communicator (written and oral), who can effectively present complex information in a clear and understandable fashion * Good general computer and internet skills * Strong attention to detail * Outstanding interpersonal skills, with an emphasis on customer focus, teamwork, and relationship-building * A background in food service, retail, or other service-oriented industries preferred Benefits & Perks - What's In It For You Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, and social health. Here's what you can expect: * Health Benefits - Medical, dental, and vision. * Voluntary Benefits - Life, accident, critical illness, disability, and pet insurance. * Panasonic Retirement Savings & Investment Plan (PRSIP) - 401(k) plan with company matching contributions. * Paid Time-Off Benefits - PTO, holidays, and volunteering (company sponsored events) * Health Management and Wellbeing Programs - EAP, virtual health management (Teledoc), Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program. Eligibility for each benefit may vary based on employment status, location, and length of service. We Take Opportunity Seriously: At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer. The wage range of $17.00 - $20.00 is just one component of Panasonic's total package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic. Salary Range 17.00-20.00 REQ-153468

Growth Opportunities AvailableAre you a customer-focused, driven individual looking to join a luxury automotive team? Brickell Honda, part of the esteemed Murgado Automotive Group, is hiring Call Center BDC Agents for both Sales and Service. Help connect clients with their dream vehicles and ensure exceptional service experiences! Position Location: Brickell Honda -690 SW 8th Street, Miami, FL 33130 What You'll Do:Handle inbound and outbound calls to assist customers with sales or service inquiries.Follow up on leads and schedule sales appointments and service visits.Provide excellent customer service to ensure satisfaction and build loyalty.Maintain and update customer information in our CRM system.Collaborate with sales, service, and marketing teams to meet client needs. What We're Looking For:A friendly and professional communicator who thrives in a fast-paced environment.Comfortable making 100+ outbound calls and working with a team.Organized, detail-oriented, and able to manage multiple tasks effectively.Previous experience in customer service, sales, or hospitality is a plus (automotive experience is a bonus but not required).Bilingual in English and Spanish is a bonus! What We Offer:Great Pay: $14 - $20/hour + commission.401(k) Plan: With company match.Time Off: Paid time off.Career Growth: Development opportunities within the Murgado Automotive Group.Employee Perks: Discounts on vehicles, parts, and services.Team Environment: A supportive and collaborative team focused on success. If you're ready to take the next step in your career and thrive in a luxury automotive setting, we'd love to hear from you! Apply today and become a valued part of the Murgado Automotive Group family. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Job DescriptionDescription: Stoltenberg Consulting is currently seeking well-rounded Epic personnel with experience in several areas of Epic support for a two-week remote go-live engagement. No build work is required, but agents must possess the ability to answer workflow how-to questions from hospital end users. The go-live focuses on aligning a client's newly acquired hospital and its end users with the parent health system. The top five modules and/or applications eliciting a majority of the health system's current enduser calls are Epic Ambulatory, AND PB / Cadence/ Prelude for both on site and remote support Requirements: Key Responsibilities: • Answer and manage calls from end users. • Provide go-live support to end users on a variety of Epic issues, escalating to support teams as necessary. Identify, research, and resolve Epic application issues. • Document, track, and monitor problems to ensure timely resolution. • Exhibit excellent written and verbal communication skills. • Be able to work under pressure. • Display multitasking and time-management skills, with the ability to prioritize tasks. • Maintain professionalism in all team and client communication and interactions - both written and verbal. • Exhibit strong customer service skills and the ability to troubleshoot and solve problems. • Display a desire to exceed expectations with every end-user interaction. Support Shift Details: • The go live is scheduled for June

Stoltenberg Consulting is currently seeking well-rounded Epic personnel with experience in several areas of Epic support for a two-week remote go-live engagement. No build work is required, but agents must possess the ability to answer workflow how-to questions from hospital end users. The go-live focuses on aligning a client's newly acquired hospital and its end users with the parent health system. The top five modules and/or applications eliciting a majority of the health system's current enduser calls are Epic Ambulatory, AND PB / Cadence/ Prelude for both on site and remote support Requirements Key Responsibilities: • Answer and manage calls from end users. • Provide go-live support to end users on a variety of Epic issues, escalating to support teams as necessary. Identify, research, and resolve Epic application issues. • Document, track, and monitor problems to ensure timely resolution. • Exhibit excellent written and verbal communication skills. • Be able to work under pressure. • Display multitasking and time-management skills, with the ability to prioritize tasks. • Maintain professionalism in all team and client communication and interactions - both written and verbal. • Exhibit strong customer service skills and the ability to troubleshoot and solve problems. • Display a desire to exceed expectations with every end-user interaction. Support Shift Details: • The go live is scheduled for June

Job Description Cellular Sales is Growing! Up to $500 sign-on bonus. Details to be discussed in the interview. Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. Why Join Cellular Sales Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust. What We Offer We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us: Competative Income: $17.00/hour + Bonuses First rate health benefits: Including health/vision/dental, and life insurance Security for your future: 401(k) with ROTH option to save for retirement Performance Incentives: Top performers receive trips, gifts, and prizes Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership Advancement Opportunities: We promote from within and encourage growth Outstanding Company Culture: A healthy community that fosters collaboration and mutual success Community Involvement: Impact the lives of people where you live through local events and volunteering Responsibilities As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity. Follow up on distributed leads Generate store traffic and contribute to the California market's success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character What We Are Looking For Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time. Essentials Positive attitude Effective communication skills Business ownership mentality Interest and understanding of technology products and services Knowledge of customer service principles and practices High school diploma or equivalent; college degree preferred Minimum two years of related work experience Proficient in Microsoft Office Data entry and typing skills (including 10 key) Experience in a call center or customer service environment Position Type/Expected Hours of Work This is a full-time position Monday - Friday If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk. Opportunity awaits, apply today!

Call Center Representative Job Description We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding customer service by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring clients feel supported and valued. As needed, engage in active listening with callers, confirm or clarify information, and diffuse angry clients. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent, consistent customer service. Making sales or recommendations for products or services that suit client needs better. Taking part in training and other learning opportunities to expand knowledge of the company and position. Adhering to all company policies and procedures. Call Center Representative Requirements: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, verbal and written communication skills, and professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision-making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Lunds & Byerlys is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a part-time schedule and earns a competitive wage of $18-22/hr. We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 9am-1pm. In addition to competitive pay and our exceptional culture, we offer this customer service position the following benefits and perks: * Flexible scheduling * PTO (paid time off) * Pay on demand * Ancillary benefits of dental, vision, life insurance, and accidental coverage (varies by location) * Tuition reimbursement and scholarships * 10% employee and family discount * Ongoing trainings and leadership development opportunities * Community and volunteer programs * Employee referral bonus * Product samplings * Chance to be nominated as a brand champion! CALL CENTER SPECIALIST RESPONSIBILITIES Our Call Center Specialist are responsible for a wide variety of tasks such as: * Provide excellent customer service by greeting and assisting customers * Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately * Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department * Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards OUR IDEAL CALL CENTER SPECIALIST * Team player - steps in to assist when and where as needed * Respectful - empathetic and appreciative of our customers and team * Innovative - implements trending and forward-thinking retail solutions * Hospitable - provides a friendly face and welcoming environment MINMUM QUALIFICATIONS * Education: * High school diploma or equivalent * Experience: * Two or more years work experience within the related technical/functional work area ABOUT LUNDS & BYERLYS Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture. Are you trustworthy? Do you present yourself in a professional manner? Are you a team player? Do you have effective communication skills, both verbal and written? Do you thrive in a fast-paced and ever-changing environment? If you have the desire and ability to create meaningful and memorable moments for our customers, give us the chance to review your information. ARE YOU READY TO JOIN OUR TEAM? If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application!

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Representative - Call Center Agent Part Time Responsibilities: * Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. * Ability to lead the call without impacting actually listening to the voice of the customer. * Ability to quickly and accurately input information into various systems. * Seeks and acts upon opportunities to up-sell accommodations. * Maintains guest confidentiality at all times when reviewing information. * Registers guests in player tracking software for select invitational events. * Effectively deal with job stress, angry callers and upset customers. Understand the impact of voice tone when speaking with guests. * Follows department standards and sequence of service. Participates in shop reports, and makes adjustments based on feedback from supervisor or manager. * Must have a clear speaking voice, be comfortable with phone work and date entry. * Needs to be able to type information into computer while speaking to customer on the phone. * Promotes positive and productive motivation within the department. * Respond to all guest inquiries professionally, courteously and promptly. * Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice. * Will handle hotel room reservations and casino offers. Handles additional offers for special events as required. * Handles guest room deposits via credit cards that are placed on reservations. * Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems. * Utilizes Microsoft Office suite programs. i.e. Microsoft Office products, Excel, Word, Outlook etc. * Assists with overflow calls from other properties as required. * Maintains an effective and professional manner with all customers. * Performs filing assignments as directed. * Works safely, following all established safety rules and regulations. * Communicates effectively with co-workers, supervisors and guests. * Follows all relevant policies and procedures. ADDITIONAL FUNCTIONS: * Performs other duties as assigned. Qualifications: * High school diploma, GED or equivalent work experience required. * Strong computer literacy skills. * Must have excellent written and oral English communication skills, and telephone etiquette skills. * Prior call center or customer service experience preferred. * Must possess excellent hospitality and guest relations skills. * Must be able to report to work on time as scheduled. * Must be proactive and work well under pressure in a fast paced environment. * Must be able to respond calmly and make rational decisions when handling guest conflicts. * Must have outstanding coordination and organizational skills with the ability to multi-task. * Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist (keyboard date entry) as well as prolonged viewing of data on a computer monitor. * Must be able to work a varied shift schedule, including weekends and holidays. * Must present an overall professional appearance and report to work in appropriate attire * Must have the ability to work well with fellow employees - must be a team player. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts * Enjoy 30 days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions Target Hourly Starting Rate: $15/hr Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

We are successful automotive dealership looking for dynamic and energetic professionals who are customer focused and goal-oriented to join our Customer Care team. No automotive experience is required. Our representatives communicate effectively with customers, build rapport and overcome objections and concerns. Responsibilities include inbound and outbound calls, scheduling service appointments, and answering general questions while accurately maintaining and updating our customer data bases. We are looking to fill a full time position to work Monday-Friday 12:30pm-5:30pm with every 2nd-3rd Saturday 8am-4pm. RESPONSIBILITIES: Responsible for making outbound calls and taking inbound customer telephone calls Generate appointments by making proactive outbound prospecting calls in an effort to qualify and market potential customers for services Assist customers with scheduling appointments Deliver inquiries/messages intended for other sales personnel and departments promptly Use scripting consistently Accurately document all customer interactions Maintain and update customer data as needed Provide personalized customer service of the highest level and maintain any customer information confidential Meet all department standards Maintain regular attendance Other duties and projects as assigned REQUIREMENTS: High School Diploma or GED preferred Proven telephone customer service experience (minimum 1-3 years) Professional appearance Ability to work in a small team environment Good listening and interpersonal communication skills Excellent telephone etiquette Confident, pleasant and professional telephone voice Able to take direction Ability to navigate through numerous computer windows in an efficient manner while speaking with customers Tactfulness when speaking to customers Possess great time management skills and be able to work independently Willingness to learn about cars and the automotive sales/service industry Be able to sit for long periods of time Not be afraid to hear the word “no” WHAT WE OFFER: Paid training Paid sick time Flexible spending accounts Closed major holidays 401k retirement plan Discounts on employer merchandise and services All applicants must pass a pre-employment background and drug test.

Cellular Sales Cellular Sales is Growing! Up to $500 sign-on bonus. Details to be discussed in the interview. Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. Why Join Cellular Sales Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust. What We Offer We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us: Competative Income: $17.00/hour + Bonuses First rate health benefits: Including health/vision/dental, and life insurance Security for your future: 401(k) with ROTH option to save for retirement Performance Incentives: Top performers receive trips, gifts, and prizes Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership Advancement Opportunities: We promote from within and encourage growth Outstanding Company Culture: A healthy community that fosters collaboration and mutual success Community Involvement: Impact the lives of people where you live through local events and volunteering Responsibilities As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity. Follow up on distributed leads Generate store traffic and contribute to the California market's success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character What We Are Looking For Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time. Essentials Positive attitude Effective communication skills Business ownership mentality Interest and understanding of technology products and services Knowledge of customer service principles and practices High school diploma or equivalent; college degree preferred Minimum two years of related work experience Proficient in Microsoft Office Data entry and typing skills (including 10 key) Experience in a call center or customer service environment Position Type/Expected Hours of Work This is a full-time position Monday - Friday If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk. Opportunity awaits, apply today!

Job Description Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!

Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!

Full-time Description Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone. Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Serves visitors by greeting, welcoming, and directing them appropriately Notifies company personnel of visitor arrival Directs visitors by maintaining employee and department directories Keeps a safe and clean reception area by complying with procedures, rules, and regulations Contributes to team effort by accomplishing related results as needed Answering phone calls in a swift, professional manner Transferring customers to the appropriate personnel Scheduling customers for service reservations Requirements Telephone Skills Verbal Communication Listening Professionalism Customer Focus Organization Handles Pressure Familiarity with phone systems Previous experience with Microsoft Office software preferred

Full-time Description Preston Automotive Group is expanding its high-volume Customer Care Call Center. If you enjoy helping people and being on the phone, we're looking for career-oriented Customer Care Center Representatives who will provide excellent communication with our customers. Responsibilities and Duties As a Customer Care Center Representative you will make outbound calls and receive inbound calls from current, previous and prospective customers to schedule service appointments. You will also be required to field and send customers to the corresponding dealership for sales, service, parts, and finance. Automotive experience is helpful but is NOT a requirement. Paid training and ongoing support is provided! Requirements Qualifications and Skills · Pleasant, engaging and professional phone manner - must be able to “smile” on the phone. · Call center/collections/customer service and/or marketing experience preferred. · Team player, positive attitude! · Strong PC and internet skills. · No outbound phone call reluctance · Willing to learn consistently, and driven to achieve daily. Full-time hours; must be able to work rotating shifts, including evenings and alternating Saturday's. Benefits include: · Comprehensive training program · Advancement opportunities · Supportive team work environment · Company benefits including medical, dental, vision coverage; 401K with employer match, employee discounts, and much more! Salary Description $16.00 per hour

Job DescriptionDescription: Preston Automotive Group is expanding its high-volume Customer Care Call Center. If you enjoy helping people and being on the phone, we're looking for career-oriented Customer Care Center Representatives who will provide excellent communication with our customers. Responsibilities and Duties As a Customer Care Center Representative you will make outbound calls and receive inbound calls from current, previous and prospective customers to schedule service appointments. You will also be required to field and send customers to the corresponding dealership for sales, service, parts, and finance. Automotive experience is helpful but is NOT a requirement. Paid training and ongoing support is provided! Requirements: Qualifications and Skills · Pleasant, engaging and professional phone manner - must be able to “smile” on the phone. · Call center/collections/customer service and/or marketing experience preferred. · Team player, positive attitude! · Strong PC and internet skills. · No outbound phone call reluctance · Willing to learn consistently, and driven to achieve daily. Full-time hours; must be able to work rotating shifts, including evenings and alternating Saturday's. Benefits include: · Comprehensive training program · Advancement opportunities · Supportive team work environment · Company benefits including medical, dental, vision coverage; 401K with employer match, employee discounts, and much more!