Nordstrom reviews

Pros for this company are very limited: decent pay. That's it.

Unorganized, unprofessional, lack of empathy, lack of proper leadership, favoritism, scandal's within, lack of accountability, lack of responsible leadership, 0 room for promoting within because they outsource employees for management roles, attendance policy is a joke, you face retaliation if you report any incidents, numerus lawsuits constantly against this company. Hiring is a revolving door because they can't keep people here longer than a few months due to their ridiculous expectation of their employees. And way more...

overtime constantly...

If you work like a dog and make all of your leadership like you, they may be more willing to work with you.

hiring a new fresh face for every single leadership role

I was hired during Covid, I didn't have an interview.

It averages higher than most companies.

this company is pretty diverse.

Personally it would be when I get to clock out for the day.

Larger company as a whole is an awesome place to work. There is no question as to the goal of the company, which is to constantly improve customer service. Also, the business of retail is very interesting and Nordstrom is on the bleeding edge of how to serve customers in a hybrid marketplace.

The technology organization has had senior leadership turnover two times in the past five years and each time it drives out good people and part of the Nordstrom culture. There is also cronyism to the Nth degree with most new hires in positions of leadership, from mid-level managers to VPs, coming from one specific employer. This change is creating a team mentality where the right way seems to be to mimic what has been done at the older employer.

The merchandise discount is hard to beat.

Excellent learning and growing work environment. There is mobility within the opportunity structure. Great pay and benefits.

Growth, upward mobility!

Training and education.

To be more selective when hiring. Don’t be so focused on DEI that you compromise on intelligence, integrity, and sophistication, remember who your buying are!!

I definitely looked the part and prepared my resume and recommendations.

Compensated above average in salary and benefits compared to other retail stores.

I do not believe in hiring based on race, sex, or gender. I believe hiring should be based on intelligence, obtained university degree, and experience. And how well the applicant’s knowledge skill & ability matches the job description, qualifications, and requirements.

A satisfied returning customer.

I loved working with the customers to assist with shopping needs. We worked as a team on the sales floor. Lots of cool products to suggest to customers.

Competitive sales. InvIn

Just the great deals at Nordstrom Rack. There are also a lot of amazing people who work there.

They expect only the best from you. They encourage you to assist the customer by any means possible. They are helpful in supporting their employees and give opportunity for growth.

I think that Nordstrom has an amazing business model and they are one of the best retail markets today so I don't have anything to add.

I practiced what I would say because I sometimes get anxious about interviews. I also edited my resume to reflect the job position before arriving early in my best outfit.

Inverted pyramid, Employees actually have a voice and are involved in decisions within their competency. Open door policy-all Executives are available and approachable

Had 9 bosses in a 5 year period

Discount

Approachable and live the Company Culture

If you are not aligned with the Company politics, you should still be comfortable expressing what you do believe in.

Spoke to multiple Employees at all levels, for a clear understanding of expectations

Slightly lower, and once you hit top of the range within your position, there are no more increases.

Was the most diverse Organization I worked for. Diversity and inclusion is a Company priority

Had the ability to build out locations in a major Metropolitan Area

I loved working with the customers to assist with shopping needs. We worked as a team on the sales floor. Lots of cool products to suggest to customers.

Competitive sales. InvIn

Just the great deals at Nordstrom Rack. There are also a lot of amazing people who work there.

They expect only the best from you. They encourage you to assist the customer by any means possible. They are helpful in supporting their employees and give opportunity for growth.

I think that Nordstrom has an amazing business model and they are one of the best retail markets today so I don't have anything to add.

I practiced what I would say because I sometimes get anxious about interviews. I also edited my resume to reflect the job position before arriving early in my best outfit.

Inverted pyramid, Employees actually have a voice and are involved in decisions within their competency. Open door policy-all Executives are available and approachable

Had 9 bosses in a 5 year period

Discount

Approachable and live the Company Culture

If you are not aligned with the Company politics, you should still be comfortable expressing what you do believe in.

Spoke to multiple Employees at all levels, for a clear understanding of expectations

Slightly lower, and once you hit top of the range within your position, there are no more increases.

Was the most diverse Organization I worked for. Diversity and inclusion is a Company priority

Had the ability to build out locations in a major Metropolitan Area

Solid career path, company values, inclusion collaboration, work life balance, leadership, training, innovative and creative opportunities, community involvement

Expectations were sometimes overwhelming but I was up for the challenges. Other companies may have paid more for the positions I held but I would not trade the experience for anything!

Being surrounded by fashion and beautiful things, making people happy, being valued, working for a family orientation . Loved the bonus program and of course the discount

Helping people and building relationships with them.

Working weekends and some holidays.

Health insurance.

Company Culture

Pay is not competitive

Merchandise discount; PTO accrual; health benefits

Helping fulfill customers needs

Some co workers are hard to work with.

we get a 20% discount

The People were always so Friendly

Nothing

Making the customer happy and satisfied for their purchase

Friendly environment

Management can slow your progression through the company

10% employee discount

The Culture

Could not transfer my mid -night shift for a day shift.

Discounts

happy environment

hard to move up in the company

a 20% discount at Nordstrom

Being able to learn about different brands and lean about the fashion industry from a retail perspective

The micromanage, the return policy

The insurance, discount making ur own paychecks

Freedom to wear what you want

The move up process / work life balance

Discount

Nice people.

There systems are so outdated.

I guess the discount.

Customer Service Training, the people that you meet. You can sell anywhere

Not enough hours, commission get taken away after return

Discount,profit sharan delivery matching 401

Perks

I did not like the culture while working at Nordstrom, managers always had their favorites and you were not able to get ahead.

Discount

I love helping clients and brainstorming strategies to increase sales and brand recognition.

I love what I do! However, I would like to have the opportunity to collaborate with a team.

Designing with integrity and heart.

independence, clear communication, open hours

lots of walking, strained feet

open hours

The environment and people I was blessed to work with.

Sometimes felt I was not truly appreciated.

N/A

I love the diversity among my co-workers.

There is not one thing I do not like about Nordstrom

I enjoy the discounts that employees get, how we can all get along and work well together, and how managers make us feel like we can share our thought and opinions on work processes.

Friendly atmosphere, opportunity to earn a good wage if you’re a passionate seller.

Pressure to sell, sell, sell and push ‘remote sales’ from managers.

Company matching 401K and good health insurance discounts.

I really enjoyed the team I worked with and I learned a lot from many departments.

People are power hungry. They are unwilling to change.

Discounts!

customers, employees . everything

nothing comes to mind

building a great customer base, working as a team. having the sense urgency and building trust with clients and coworkers.

Great atmosphere beautiful spa

Long hours

Discounts in the store and bartering with other professionals

work-life balance, friendly working environment

very little pay

an hour lunch, employee discount, good health insurance.

The management seems to really care about the advancement of their team. The higher ups also seemed to be very passionate and committed to their roles.

demanding sales goals

Great coworkers

helping customers in whatever way they needed.

the culture was not friendly, working on commission and competing with my co-workers for sales

store discounts

People, Involvement, name

Hours and working on holidays

401K Match, time off, and health benefits

Being in the mist of the newest fashion trends

Favoritism, politics and rude managers

The handsome men that I helped wardrobe : )

Clearly defined cultural values. “Nordstrom Nice” is a thing, and I felt safe being my authentic self there.

The company could probably benefit from more cultural sensitivity training, especially in its managers. I’ve had leaders and coworkers make some questionable comments to me that alienated me.

Employee discount and NPG sales

The company always had a family like culture. I always felt like I was at home whenever I was in a Nordstrom store.

I was unable to have a work/life balance since I worked most nights/holidays/weekends.

Merchandise discount

people I worked with

politics and slow decision making

insurance and retirement plan

autonomy, previous leadership and values

current course/path of company

people, emp disc

Managment is great, great pay, amazing co-workers

Long, retail hours/ working weekends

Gratis

They really teach you about the power of great customer service.

The hours of retail are not always ideal.

Healthcare.

Lots of opportunity to grow with the company

work-life-balance is not always the best. Miss out on a lot of holidays.

retail discount

Commission sales and writing my own paycheck

Was not getting as many hours as I would have liked.

Commission/great opportunity to network

Professional, values focused. Great work life balance.

People promoted into roles unrelated to their experience - great for individual learning. Tough for teams, and tough to specialize. Also very silo-ed organization and it's difficult to get teams to work together.

Full Time Corporate get 33% off merch

The easy step process of doing your job with efficiency.!

Payroll & Hours. No stable schedule

Schedule

Everything else, culture, management,

Benefits, medical and dental, vision, 401k, and saving account

management

the pay

discounts on clothes, long term friends I've met, it was a good experience overall but I had to really jump start my own career

The people are great at Nordstrom, flexible scheduling

Pay Isn’t up to expectations

Health benefits

I liked the positive work environment

Not enough hours

Commission based salary

Larger company as a whole is an awesome place to work. There is no question as to the goal of the company, which is to constantly improve customer service. Also, the business of retail is very interesting and Nordstrom is on the bleeding edge of how to serve customers in a hybrid marketplace.

The technology organization has had senior leadership turnover two times in the past five years and each time it drives out good people and part of the Nordstrom culture. There is also cronyism to the Nth degree with most new hires in positions of leadership, from mid-level managers to VPs, coming from one specific employer. This change is creating a team mentality where the right way seems to be to mimic what has been done at the older employer.

The merchandise discount is hard to beat.

Work/life balance, supportive environment, benefits, open communication about changes to the company

Very little pay, goals and requirements difficult to attain depending on what store you're in

Generous time off

Great Co-workers, fun environment

Poor management, lack of communication.

My discount for clothing.