Front Desk Coordinator jobs at North American Dental Group

Front Desk Coordinator - Be the First Smile Patients See! Job Type: Full-time About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care. Your Work Schedule Monday: 8am-5pm Tuesday: 9am-7pm Wednesday: 8am-5pm Thursday: 8am-6pm Friday: 8am-5pm Every other Saturday: 8am-1pm Your Role as a Front Desk Coordinator As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently. Key Responsibilities Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients. Present financial arrangements and policies to patients while maintaining professionalism and empathy. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. What You'll Need to Succeed High School Diploma or equivalent (Associate's degree preferred). 1-5 years of customer service, insurance, or dental experience preferred. Familiarity with dental software, Microsoft Office, and a willingness to learn new programs. Strong communication, organizational, and multitasking skills. Why You'll Love Working With Us Paid Time Off: Competitive PTO that grows with your career. Comprehensive Benefits: Including 401(k). Career Growth: Access to continuing education and development opportunities. Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Make a Great First Impression? Apply now and join a team that's redefining dental care for the better! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG3

Responsibilities: JOB PURPOSE: Ensures that Piedmont Healthcare hospital echocardiography laboratories remain in compliance with all regulations and that all activities are being performed in accordance with approved procedures and regulatory requirements. Assists with activities related to obtaining and maintaining the technical requirements of Intersocietal Accreditation Commission (IAC) accreditation including maintenance of appropriate documentation. Assists with standardization and updates procedures, quality of images, competency and training of staff, quality control and quality assurance for Piedmont Healthcare hospital echocardiography laboratories. Assesses the educational needs and competencies of cardiac sonographer staff and develops, schedules, coordinates, and conducts educational programming for new and existing staff. Oversees the Residency Program. Assists with and provides clinical supervision and evaluation of patient care related to echocardiography. Available to perform inpatient and/or outpatient cardiac ultrasound testing to include 2D echo / Doppler, stress exams, and transesophageal echocardiograms as well as other duties assigned by manager or director. Provides complex technical care with the use of ultrasound technology for adolescent, adult, and geriatric patients and provides all necessary documentation and preliminary exam findings. Must have excellent understanding of structural heart procedures as they relate to echocardiography. Must also have full understanding of the use of 3D cardiac ultrasound. KEY RESPONSIBILITIES: 1. Oversee Residency Program a. Assists with activities related to echocardiography laboratory accreditation for Piedmont Healthcare hospitals to ensure compliance to IAC standards. b. Assists with monitoring and reporting on quality metrics identified by Piedmont Healthcare and associated with IAC standards. c. Compile physician and sonographer competency / registry and CME attendance records. d. Routinely review cardiac sonographer exams as part of a formal quality assurance program. 2. Training and Education a. Assess the educational needs and competencies of cardiac sonographer staff and interns and develop, schedule, coordinate, and conduct educational programming for new and existing staff to improve quality of care and reduce variation in workflow. b. Maintain an up to date knowledge of echocardiography trends and best practice and conduct, participate in, facilitate, and utilize research to foster evidence-based practice. c. Provide clinical supervision and evaluation of patient care related to echocardiography. d. Attend and participate in echocardiography leadership activities. e. Quality/Innovation on echo protocols, policies and procedures f. Maintain relationships with technical colleges and oversee student interns. 3. Clinical Support a. Perform patient evaluations including verifying patient identity, reviewing the medical record for orders and prior studies, and addressing patient questions and concerns. b. Perform echocardiograms including 2D / Doppler with and without contrast, dobutamine stress and exercise stress echo exams, and transesophogeal echocardiograms according to protocol. c. Complete appropriate documentation, post processing, and preliminary findings in the medical record and cardiovascular PACS system. d. Acquire and maintain training and competency in electronic health record system as required to perform duties. e. Maintain personal competency file if applicable. KNOWLEDGE, SKILLS, ABILITIES Skill and competency in performing detailed cardiac ultrasound studies. Skill and ability to communicate effectively both verbally and in writing. Proficient in Microsoft windows-based computer software. Experience with electronic health records and cardiovascular PACS systems. Ability to work as a member of a team. Demonstrated clinical expertise and interest and ability in providing education. Self-starter with outstanding organizational, analytical, and project management skills. Qualifications: MINIMUM EDUCATION REQUIRED: Graduate of registry approved ultrasound college according to CAAHEP. MINIMUM EXPERIENCE REQUIRED: Seven (7) years clinical experience as a registered cardiac sonographer. MINIMUM LICENSURE / CERTIFICATION REQUIRED BY LAW: Registered as a Cardiac Sonographer (RDCS) through the American Registry of Diagnostic Medical Sonography (ARDMS) or as a Registered Cardiac Sonographer (RCS) through the Cardiovascular Credentialing International (CCI). Basic Life Support (BLS) certification. ADDITIONAL PREFERRED QUALIFICATIONS: Experience with the IAC accreditation process. Experience developing and administering educational material. Knowledge of data collection, analysis, and presentation. Bachelors degree in Cardiac Sonography or a healthcare related field. Advanced Cardiac Sonographer registry through CCI Business Unit : Company Name: Piedmont Hospital

The LVAD Coordinator provides specialized outpatient care for patients with Left Ventricular Assist Devices (LVAD). This role focuses on patient and caregiver education, seamless care coordination across multidisciplinary teams, and adherence to regulatory standards to optimize patient outcomes. Responsibilities include guiding patients through peri-operative and long-term management, facilitating clinic visits, monitoring through established protocols, and supporting quality improvement initiatives. The position requires strong critical thinking, adaptability, and collaboration in a fast-paced environment. Responsibilities: Participates in the development, implementation, and maintenance of the left ventricular assist device (LVAD) program and the heart transplant program; to coordinate and manage the patient care of this high-risk patient population throughout the continuum. Qualifications: Education Graduate from a Registered Nurse Program Required Work Experience 4 years of professional clinical experience Required Cardiovascular focus experience Preferred 1 year experience caring for LVAD patients and heart transplant patients Preferred Licenses and Certifications Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License Required ACLS BLS and certification Required Business Unit : Company Name: Piedmont Atlanta Hospital

/RESPONSIBILITIES At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.

This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs Education, License & Cert: High School Grad or Equivalent Experience: No Experience Required. Essential Functions: Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following: Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate. Observing confused and difficult patients AM/PM Hygiene care Toileting, shaving, washing, brushing hair, dental and mouth care Feeding Assisting with range of motion exercises Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol Exercise protocols Discontinuing foley catheter Simple dressing changes Incentive spirometry supervision Surgical preps Postmortem care Administers cleansing enemas Removal of peripheral IV catheters Apply external catheter or incontinence device Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned Performs and records accurately: Temperature, pulse, respirations, blood pressure, heights and weights I & O Records bowel movements ADLs and activities Performs and records the following specimen collection: Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique. Completes EKGs. Glucose monitoring in Non-Critical Care Areas Conducts bladder scanning Basic ostomy care Transports patients as needed Serves, sets up and retrieves trays Distributes water pitchers as appropriate Orders and distributes nourishment. Transports equipment Transports blood products to and from the patient care area. Participates in patient safety/patient satisfaction. Answers call bells Participates in patient rounding Reports any signs of abuse to the nursing staff Recognizes, troubleshoots and initiates corrective action needed on equipment. Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe). Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged. Assures proper storage of equipment. Recognizes emergency situations and initiates plan of action Notifies RN/LPN of any changes seen in patient's condition Complies with policies and procedures of the hospital/nursing department. Supports the philosophy of the hospital and department of nursing. Maintains CPR certification and practice Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources. Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills. Ability to communicate using telephones, computer systems. Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion. Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications. Other Duties: Assists in the orientation of new personnel and serves as a role model to other employees. Demonstrates willingness to accept non-routine work assignments as appropriate. Encouraged to participate in community activities Attends and participates in unit council (70% attendance). About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

Medical Assistants support providers in ECMPF medical office settings. They are multi-skilled, assume a wide range of roles and are viewed as vital partners in providing quality patient care and increasing medical office productivity. Medical Assistants handle both administrative and clinical duties and must demonstrate acute attention to detail, accuracy, professional etiquette and superior customer service and clinical skills at all times. EDUCATION/CERTIFICATION: Must have a high school diploma or equivalent, AND one of the following: Completed a Medical Assistant Program OR Certification/Registration as an MA OR 5+ years of experience as a Medical Assistant in lieu of being a Registered MA/ or attended an MA Program OR 5+ years of experience as a Nurse Assistant, or a Certified Nurse Assistant with at least 1 year of experience EXPERIENCE: Previous experience working in a medical facility is preferred. COMPETENCIES: Comfortable working in a fast-paced confidential medical environment. Must be team oriented with excellent written and verbal communication skills. Knowledge of common safety hazards and precautions to establish and maintain a safe work environment. Lifting physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, care, push and /or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination. Ability to maintain working relationships and interact with patients and employees on a daily basis. Reliable transportation and the ability to float to other offices when needed. Strong computer and keyboarding skills. ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time. Greet patients and prepare them for physician examination per established office protocol. Keep information in the patient?s chart current per established requirements. Documents all sample medication dispensed in the medical record. Provide oversight to vaccine programs following State guidelines. Checks and restocks rooms with necessary supplies and ensures exam rooms are prepared for the day. Keep inventory of medical supplies and report them to Office Coordinator/Practice Manager for reorder. Report malfunction of medical equipment to Office Coordinator/Practice Manager. Properly cleans and sterilizes equipment and prepares surgical trays as indicated by the physician. Assist physician/practitioner with office surgical procedures. Perform EKG and Spirometry as ordered. Report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication, including scheduling appointment when necessary. Answer requests from pharmacies for prescription refills per office protocol. Prepare specimens and paperwork to submit to reference lab for testing as directed by physician or midlevel provider. Instruct patients on how to properly collect sterile urine specimens. On a monthly basis check all medications (including samples) and appropriately dispose of expired medications. Obtain pre-certifications for tests, procedures, treatments, medications, and hospitalizations as needed. Schedule and arrange referrals and outside testing for patients as directed by physician. Maintain work area in a neat and organized manner. Maintain appropriate documentation of compliance with CLIA regulations. Primary Care staff participates in Patient Centered Medical Home Care Team collaborations. May be required to float to other offices and/or perform other duties as requested by Management. Maintain confidentiality and adhere to HIPAA requirements. Location: Eastern Connecticut Health Network · Orthopedics Schedule: Full-time, Day, 40

The Guthrie Clinic works with the communities we serve to help each person attain optimal, life‐long health and well‐being. The Centralized Scheduler will provide the highest quality patient care consistent with Guthrie's Vision of Improving Health through Clinical Excellence and Compassion; Every Patient. Every time. As a first point of contact for most patients, the Centralized Scheduler provides direct, daily operational support in a manner consistent with The Guthrie Clinic's Service Excellence Standards. The Centralized Scheduler will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Performing all centralized scheduling services and procedures (as assigned), including scheduling, pre‐registration, cancellation and insurance and benefits verification. Maintaining and applying detailed knowledge of Patient Access workflows and the centralized scheduling and registration system in order to address patient inquiries about scheduling, pre‐registration, cancellation, insurance and benefits verification/billing/payments, and any self‐pay/personal financial liabilities. Education, License & Cert: High school graduate or GED required. Experience: Prior healthcare customer service, scheduling, insurance billing and payment knowledge. Two years previous healthcare experience. Previous experience using or implementing Epic. Ability to use Windows programs such as MS Word and other software packages with knowledge of medical terminology. Excellent written, verbal communication and interpersonal skills. Strong typing skills and proper phone etiquette. Ability to make independent judgment decisions about the data being gathered Essential Functions: 1. Perform scheduling, pre‐registration, cancellation, and insurance and benefits verification and patient payment collection and all other centralized scheduling duties in compliance with customer service standards. 2. Strong customer service skills to ensure quality phone calls with the patients. 3. Execute front‐end centralized collection of all patient insurance benefits information to ensure accurate payment of services as well as educate patients on copays and previous balances. Schedule patients with financial counselors for assistance when appropriate or get patient to a customer representative to learn more about their balance. 4. Develop strong working relationships with physician offices, non‐centralized scheduling and registration areas, ancillary coding, and other areas as needed to ensure appropriate and effective communication and coordination of service delivery. 5. Assist patients with enrollment of my chart or any issues related to my chart and educate on the capabilities. 6. Adhere to all relevant policies and procedure as outlined by direct report. 7. Meet productivity, quality requirements and service goals as outlined in the performance expectations. 8. Function as a team member to assist other centralized schedulers with tasks as needed including assisting in training of all employees as assigned. 9. Communicate to direct report all centralized scheduling obstacles, concerns and system deficiencies impacting the team and provide support in dealing with complex issues. 10. Complete special projects, make outbound calls to schedule from referrals/orders, enter in orders and referrals, assist with conversational messaging with patient or work queues as assigned. 11. Operate and utilize the Epic System while staying current and learning new skills as needed to perform all aspects of the position. Other Duties: 1. Assist and participate in departmental meetings when needed. 2. Support the Guthrie Clinic's system‐wide vision and goals of central scheduling. 3. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position The pay ranges from #17.06-26.61 Rev. 2-2-2024

The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: Responsible for greeting every patient in a courteous, professional, and timely manner every Time. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. Adheres to departmental and organizational policies and attends meetings/huddles as required. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Other Duties: Other duties as assigned. The pay ranges from $17.00-$23.49 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

Precision, Compassion, Results-Join the Team That Delivers Set your sights on a career with NewYork-Presbyterian Queens and play an integral role in our goal to provide the highest level of complex and innovative surgical care, education for the next generation of surgeons as well as groundbreaking quality enhancements and clinical research. Our Surgical Outcomes Coordinators utilize a uniquely collaborative healthcare model, interfacing with the entire surgical team, including nurses and anesthesia staff to assist with oversight and maintenance of the surgical quality platforms within the Department of Surgery. Surgical Outcomes Coordinator | Per Diem Transform your career as a Surgical Outcomes Coordinator and work closely with widely renowned clinical leaders. Utilize your clinical expertise and your keen eye for detail in analyzing, identifying, and recommending opportunities for improvement based upon the noted patterns and trends. Abstract designated surgical cases within the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP) and Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) to help make tomorrow better for countless individuals. Move into the next phase of your career with this dynamic opportunity. Participate in the peer review process, resident education and research. Be a part of an all-embracing culture of teamwork , collaboration and innovation . Enjoy flexible scheduling, strong nurse-physician partnership, and opportunities for professional advancement, ours is a destination workplace for talented Quality Improvement Specialists. Preferred Criteria Prior NSQIP and/or CDI experience Required Criteria Bachelor's degree NYS licensed Nurse Practitioner, Registered Nurse, or Physician Assistant Certification/recertification as SCR through ACS NSQIP. Certification/recertification as SCR through MBSAQIP 5 years of recent hospital experience and/or verifiable Documentation Improvement experience #LI-MM1 Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses . 2024 “Great Place To Work Certified” 2024 “America's Best Large Employers” - Forbes 2024 “Best Places to Work in IT” - Computerworld 2023 “Best Employers for Women” - Forbes 2023 “Workplace Well-being Platinum Winner” - Aetna 2023 “America's Best-In-State Employers” - Forbes “Silver HCM Excellence Award for Learning & Development” - Brandon Hall Group NewYork-Presbyterian Hospital is an equal opportunity employer. Salary Range: $81.00/Hourly It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

Location: Albany, NY | Full-Time | $19.00- $21.00/hr. Summary: As the Receptionist and under the direction of the Executive Assistant, ensure efficient office operations, including telephone reception, greeting visitors, posting, and distributing daily mail. Perform general clerical duties, including word processing, faxing, and filing. Essential Functions and Responsibilities: · Answer incoming phone calls on multiple lines, determine the nature of each call, and direct the call to the appropriate staff member. If staff is not available, direct a call to voicemail or take a written message as the caller requests. · Greet visitors to NYSID office: announce visitors' arrival to appropriate staff members. · Maintain a clean waiting area for guests, including stocking pamphlets as needed. · Receive and sort incoming mail, sign for packages or deliveries. · Post all outgoing mail on a timely basis for pick-up. · Process customer monthly statements for mailing. · Arrange for pick-up of outgoing packages, including filling out appropriate forms and contacting appropriate carriers. · Stock the staff kitchen and board kitchen with supplies. · Turn dishwasher on nightly and unload in the morning. · Perform word processing and other clerical duties, such as typing correspondence, printing reports, faxing, and photocopying. · Call for maintenance on copy machines as necessary. · Manage all office supplies; place orders and stock work areas and supply cabinet as needed. · Order new business cards, name badges, and tags as needed. · Assist Executive Assistant with set up for Board Meetings. · Work with the Director, Marketing and Communications, to track and follow up on sponsorship donations for the Annual Meeting. · Assist with Annual Meeting registration, set up, check-in table, and take down. · Assist with staff events: holiday and other parties, summer outings. · Manage the Customer Service inbox and document additions in NetSuite. · Support the Finance Department as needed with processing, producing, submitting, and archiving Member Agency, Corporate Partner, and customer invoices through NetSuite. · Other duties as assigned. Qualifications: The requirements below represent the knowledge, skills, and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. · High School Diploma or GED. Associate's degree preferred. · Minimum of 3 years of experience as a receptionist or in a clerical position with phone responsibilities. · Upbeat personality with the ability to project a friendly but business-like presence both on the phone and in person. · Ability to handle multiple tasks in a busy office environment. · Strong communication, interpersonal, and organizational skills. · Experience with word processing (Microsoft Word preferred); experience with other various computer software applications (spreadsheets, presentations, and databases) preferred. · Excellent typing and proofreading skills. Physical Requirements: The requirements below represent the knowledge, skills, and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The nature of the job requires considerable keyboard and mouse usage, walking around facilities, and sitting for long periods of time. Must have visual acuity and hearing ability for communicating with others and gathering and accessing written and computerized information. Ability to access any locations where the company's business is conducted. About NYSID: NYSID is the Non-Profit organization designated by the NYS Education Department under the New York State Finance law to serve New York's Preferred Source program, which works to provide gainful employment for New Yorkers with disabilities. Rehabilitative agencies throughout New York State that provide support services to individuals with disabilities choose to become members of NYSID. On behalf of these members, and sometimes in conjunction with private sector partners, NYSID enters into contracts with state and local government agencies for goods and services that disabled New Yorkers create or perform. Come Join Our Team! We offer medical and dental benefits (80% paid by NYSID), a retirement program (5%+ of gross income), paid time off, tuition reimbursement, group life insurance, and other benefits. We have been named a Top Workplace, most recently in 2025, by the Albany Times Union. Email cover letter, resume, and salary requirements to ***********************. We are an Equal Opportunity Employer. Schedule: 37.5-hour work week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health reimbursement account Life insurance Paid time off Tuition reimbursement Vision insurance

Job Title: Patient Financial Rep Senior Shift: 9am to 5pm Monday to Friday Schedule: 5 days a week - 40 hours Roles and Responsibilities: Experience working within a multi-facility hospital business office environment. Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms. Meets expectations of the applicable One Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Performs Revenue Cycle functions in a manner that meets or exceeds key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquiries through written, verbal. The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to ensure account resolution and reconciliation of outstanding balances for patient accounts.

At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis. Essential Duties: Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health. Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc. Build patient schedules that align with the patient's health insurance benefits (will be provided). Clear alerts in Tendercare's electronic medical records system, CellTrak. Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees. Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare. Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year. Performs other duties as assigned. Required Qualifications: Excellent verbal and written communication skills. Must be a strong multitasker with exceptional follow-up skills. Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Associate degree or equivalent experience preferred. Strong attention to detail within multiple platforms. Proficient with Microsoft Office Suite or related software. Experience with medical records systems or similar software is preferred. Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day). Ability to communicate clearly in person and over the phone. Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.

The Patient Experience Representative influences the systems, processes and behaviors that cultivate positive experiences across the continuum of care. They have an unwavering commitment to the field of patient experience and to transforming human experience in healthcare. Experience: Minimum 3 Years' Experience In a Healthcare Setting Required. Education, License & Certification: Associate degree preferred or 5 years direct experience in a role of advocate in healthcare setting. Registered Nurse or other Healthcare related licensure preferred. Certified Patient Experience Professional (CPXP) required, or within 3.5 years of hire. Essential Functions: Advocates for the needs of our patients and their representatives in a proactive, inclusive, empathetic, and positive manner. Supports organizational learning and a holistic approach to our patient's needs. Provides guidance for new or inexperienced caregivers related to patient-service recovery. Collaborates with all caregivers to improve processes that directly impact patient and community perception. Oversees the internal system for managing patient/representative concerns and maintains applicable regulatory body compliance. Provides data analysis to identify trends specific to patient experience and develops corrective action plans based on those trends. Actively participates on or leads workgroups or committees related to patient advocacy. Supports the design and innovation of the Patient Family Advisory Council. Works collaboratively with the Patient Safety and Legal Departments. Other Duties: Travel for this position is sometimes required. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position. update 1-13-25 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

The Portfolio Coordinator is responsible for all services related to the portfolio they are assigned to support, at the direction of a Portfolio Manager. A portfolio can range from one large account to multiple smaller account. These services can also vary based on the size and complexity of the account(s) within this portfolio however these are generally focused on our core services which include financial reporting, budget building/tracking, SOW builds/tracking and tracking, and assisting Portfolio Manager. Maintain CRM tool and client-specific tracker for each new hire/new project. • Guide internal teams through the engagement-specific onboarding process. • Place any required client email, laptop & equipment orders as soon as resource access is granted. • Maintain an asset tracker for any laptops ordered by SOW Managed Services (“SMS”) Team. • Walk new hires through any required laptop setup and required access specific to their team. • Walk new hires through any required training materials and ensure completion. • Assist PM with maintaining stakeholder registry and resource tracker on SharePoint. • Assist PM and Billing Team with any fixed fee auto-adjustments. • Assist PM, National Account Team, and Account Manager(s) with any QBRs as it relates to SMS data. • Assist PM with hosting recurring sync(s) with specific contractors/stakeholders. • Collect and document recurring reporting stats from team leads specific to SLAs. • Compile and provide reports to stakeholders on a weekly, monthly or quarterly basis. • Investigate and resolve any timesheet discrepancies. • Assist PM with building/obtaining signatures for any required Milestone Completion Certificates. • Track, build, provide, and document any required reporting to clients (LOEs, Accruals, EOMs, burndowns, etc.). • Tracking terminated worker stats and providing updates to clients when requested. • Act as an extension of the Portfolio Manager and Account Managers, when needed. • Flex duties to other portfolios within SMS when necessary. i.e., large hiring groups. • Partner with PM and Pricing Team to assist with the weekly financial reporting. • Propose ideas and process templates for the overall SMS vision. • Assist with ETCs and contribute to internal QBR build and presentation. • Participate in training and development program(s) in order to increase delivery exposure and build leadership skills. • All other job duties as assigned MINIMUM QUALIFICATIONS Bachelor's Degree Minimum 2 years experience in a professional office environment Minimum 1 year experience with financial reporting Intermediate Excel skills

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part time position working between 20-29 hours/week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday-Friday, 9:00am - 5:30pm with one Saturday shift per month. **This position has the potential to work from home once fully trained/metrics have been met -- typically within 6-12 months** ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week; shifts are Monday through Wednesday and Friday, 10:30am - 6:30pm and Saturday, 8:00am - 4:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned