Restaurant Manager jobs at North Italia - 37296 jobs
Restaurant Manager
Cracker Barrel Old Country Store 4.1
Nashville, TN jobs
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
As a Cracker Barrel RestaurantManager, you're not just running a restaurant, you're a leader who focuses on the people and the place. You'll oversee both font-and back-of-house operations, ensuring our guest and team members know that we are committed to Always Serving Up More Than a Meal. With your leadership, you'll coach and develop your team, manage inventory, and deliver on the kind of guest experience we're known for. Backed by the right tools and training, you'll set the example and inspire your team to share the goodness of country hospitality.
So if you're someone who….
Leads with care, making sure both employees and guests feel valued
Thrives managing the full restaurant experience from kitchen flow to front-of-house service
Balances operational focus with people-first leadership
Stays cool under pressure and encourages your team through busy shifts
Believes hospitality is a team effort that starts with strong leadership
Has 2-5+ years of successful restaurantmanagement experience, including 1 year of Cracker Barrel experience
Can work 50 hours a week (five 10-hour shifts), including holidays and weekends as needed
Has a valid driver's license
… come on in, we've been expecting you!
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally| Tuition Reimbursement | Professional Development
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
$46k-57k yearly est. 2d ago
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Wingstop Restaurant Supervisor I
Wing Stop 4.0
Pleasanton, TX jobs
The role of the Restaurant Supervisor I is to support the General Manager and Restaurant Supervisor II in all day-to-day operations of the restaurant and to direct operations when the General Manager and Restaurant Supervisor !! are not present in the store. The Restaurant Supervisor I must maximize the culture of the restaurant and the overall guest experience while running their shift. The Restaurant Supervisor I will be required to enforce all company and government policies and communicate any policy changes to their employees on their shift.
General Purpose
To satisfy each and every guest that comes to our restaurant by delivering superior service in a clean restaurant with the highest quality food possible.
Main Job Tasks and Responsibilities
•Responsible for working towards accomplishing team and company goals, including being willing to assist in all positions when needed.
•Ensure excellent customer service and operational goals are consistently above standard via the "Ops Scorecard" (SMG, QSC, and WingYou).
•Maintain Ops Scorecard goals: Dissatisfaction - 5%, Accuracy - 4%, WingYOU - 95%, QSC - 5 Star.
•Ensure all SMG customer cases are addressed within 24 hours, specifically those that are submitted on your shift.
•Must maintain a "guest-first" culture in the restaurant.
•Work varying shifts from week to week.
•Be aware of hours worked. Do not use overtime unless approved by Area Coach.
•Ensure all Team Members are compliant with company standards while driving positive team member engagement and retention (Including handbook, code of conduct, uniform standards, etc.).
•Achieve and maintain operational excellence while ensuring all company procedures are being followed.
•Ensure all Team Members are trained fully in their positions, including providing training to new Team Members.
•Follow all cash management and cash handling policies during their shift, including ensuring the team follows policies and procedures.
Monitor all paid outs, voids and refunds on your shift
•Drive operational excellence by driving sales and controlling labor and food costs during shifts.
•Ensure employee meals are appropriately utilized and monitored each shift.
•Assist in keeping your restaurant fully staffed and minimize turnover by embodying our core values.
•Delegate appropriate work duties to Team Members by conducting pre-shift huddles.
•Complete Zenput tasks/forms fully and at the appropriate times.
•Ensure the restaurant is always safe for both guests and employees, including food safety, personal safety, and cleanliness.
•Complete Time and Temperature log as needed and verifying all dates in the restaurant.
•Ensure that weekly and monthly cleaning in the restaurant is completed.
•Maintain all work orders for repairs and equipment for the restaurant via Upkeep and communicate to General Manager.
•Including managing all needs related to pest control.
•Must always remain professional when on company property and when communicating with guests, team members, leadership, and office personnel.
•Be a problem solver.
•Must expedite when working without another Supervisor. A Supervisor or the GM must always be in Pilot position.
•Must be able to lift up to 50-pound boxes.
•Works a maximum of 40 hours per week, unless approved by Area Coach.
*All Restaurant Supervisors are hired for a specific market; restaurant location is subject to change based on business needs
*All these items are subject to change as business calls for it or as changes happen in the company.
$32k-40k yearly est. Auto-Apply 1d ago
Wingstop Restaurant Supervisor I - New Surprise Location
Wing Stop 4.0
Surprise, AZ jobs
The role of the Restaurant Supervisor I is to support the General Manager and Restaurant Supervisor II in all day-to-day operations of the restaurant and to direct operations when the General Manager and Restaurant Supervisor !! are not present in the store. The Restaurant Supervisor I must maximize the culture of the restaurant and the overall guest experience while running their shift. The Restaurant Supervisor I will be required to enforce all company and government policies and communicate any policy changes to their employees on their shift.
General Purpose
To satisfy each and every guest that comes to our restaurant by delivering superior service in a clean restaurant with the highest quality food possible.
Main Job Tasks and Responsibilities
•Responsible for working towards accomplishing team and company goals, including being willing to assist in all positions when needed.
•Ensure excellent customer service and operational goals are consistently above standard via the "Ops Scorecard" (SMG, QSC, and WingYou).
•Maintain Ops Scorecard goals: Dissatisfaction - 5%, Accuracy - 4%, WingYOU - 95%, QSC - 5 Star.
•Ensure all SMG customer cases are addressed within 24 hours, specifically those that are submitted on your shift.
•Must maintain a "guest-first" culture in the restaurant.
•Work varying shifts from week to week.
•Be aware of hours worked. Do not use overtime unless approved by Area Coach.
•Ensure all Team Members are compliant with company standards while driving positive team member engagement and retention (Including handbook, code of conduct, uniform standards, etc.).
•Achieve and maintain operational excellence while ensuring all company procedures are being followed.
•Ensure all Team Members are trained fully in their positions, including providing training to new Team Members.
•Follow all cash management and cash handling policies during their shift, including ensuring the team follows policies and procedures.
Monitor all paid outs, voids and refunds on your shift
•Drive operational excellence by driving sales and controlling labor and food costs during shifts.
•Ensure employee meals are appropriately utilized and monitored each shift.
•Assist in keeping your restaurant fully staffed and minimize turnover by embodying our core values.
•Delegate appropriate work duties to Team Members by conducting pre-shift huddles.
•Complete Zenput tasks/forms fully and at the appropriate times.
•Ensure the restaurant is always safe for both guests and employees, including food safety, personal safety, and cleanliness.
•Complete Time and Temperature log as needed and verifying all dates in the restaurant.
•Ensure that weekly and monthly cleaning in the restaurant is completed.
•Maintain all work orders for repairs and equipment for the restaurant via Upkeep and communicate to General Manager.
•Including managing all needs related to pest control.
•Must always remain professional when on company property and when communicating with guests, team members, leadership, and office personnel.
•Be a problem solver.
•Must expedite when working without another Supervisor. A Supervisor or the GM must always be in Pilot position.
•Must be able to lift up to 50-pound boxes.
•Works a maximum of 40 hours per week, unless approved by Area Coach.
*All Restaurant Supervisors are hired for a specific market; restaurant location is subject to change based on business needs
*All these items are subject to change as business calls for it or as changes happen in the company.
$36k-44k yearly est. Auto-Apply 1d ago
Assistant General Manager
Drury Hotels 4.4
Lincoln, NE jobs
Property Location:
920 Q Street - Lincoln, Nebraska 68508
YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish.
Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered.
So Much More
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
WHAT YOU CAN EXPECT FROM US
Incentives -
This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts, and free room nights
As a key member of the Drury Hotels Operations Leadership team, you will be appreciated for who you are and recognized for what you do-smiles included. In this leadership role, you will:
Lead the housekeeping, laundry, and maintenance department to ensure consistently clean, comfortable, and well-maintained guest rooms.
Champion exceptional guest service, ensuring every guest feels welcomed and cared for.
Train, develop, and coach housekeeping team members to perform at their best and grow in their roles.
Monitor and drive performance in cleanliness standards, guest satisfaction, team engagement, and operational efficiency.
Model quality assurance best practices daily and ensure compliance with brand standards and safety protocols.
Rise. Shine. Work Happy.™
Apply Now.
$43k-58k yearly est. Auto-Apply 4d ago
(Pleasanton) Wingstop General Manager
Wing Stop 4.0
Pleasanton, TX jobs
WINGSTOP- Restaurant General Manager Join the Wing Experts Management Team - The Premier Place of Employment! Are you ready to lead, inspire, and grow with one of the most exciting brands in the industry? Wingstop is looking for a Restaurant General Manager who thrives in a fast-paced environment and wants to take their career to the next level!
Why Wingstop?
Competitive Salary based on experience & skills
Career Growth with advancement opportunities
Comprehensive Benefits (Medical, Dental, Vision, Life & Pet Insurance)
401K Contributing
Bonus Program
6-Week Training + Ongoing Leadership Development
Flexible Schedule
2 Weeks Paid Vacation (+) Extra PTO day during your birthday month!
Team-Oriented
Restaurant Closed on Holidays (Thanksgiving, Christmas Day)
Free On-Shift Meals
No drive through
Work-Life Balance : 50-55 hours/week, 5-day workweek
Hands-On Leadership : Manage and develop a team of passionate individuals
No Curbside or Drive-Thru : Focus on the guest experience
Teamwork & Culture : "Teamwork makes the dream work" - and we live by it!
Spotless, High-Quality Standards : Always serving fresh, hot, and flavorful food
What We're Looking For:
Proven leadership experience in a high-volume restaurant
Strong ability to manage and develop team members
Excellent operational and financial management skills (P&L, budgeting)
Passionate about guest satisfaction and driving sales growth
Ability to create a positive and efficient work culture
Strong problem-solving and conflict resolution skills
Ready to take on the challenge?
Don't miss your chance to join the Wing Experts! Interviews are now being scheduled.
( Criminal background, drug testing, and Soft credit check required )
$37k-46k yearly est. Auto-Apply 1d ago
Food and Beverage Unit Supervisor 19.50 / HR
Six Flags Discovery Kingdom 4.1
Vallejo, CA jobs
Six Flags employees are friendly, outgoing, professional, and responsible for creating amazing guest experiences every day. As the Food and Beverage Unit Supervisor, you play a vital role in ensuring the best service and highest quality product is provided to our guests in a daily basis. The Food and Beverage Unit Supervisor enthusiastically oversees culinary department staff and services to ensure revenue goals are met and guest experiences are memorable.
Responsibilities:
Job Duties:
Manage the daily operations of a food & beverage unit by analyzing our elements of success: service, production, labor and revenue
Ensure that all unit paperwork is completed and submitted by required deadlines
Provide a positive work environment for your staff and guests
Train and mentor team members on front and back of house operations
Create opportunities of professional development for all team members
Uphold standards and guidelines set by department, park, company and public health, and implement additional training and corrective action as needed in a fair and timely manner.
May also be asked to manage a combination of smaller food units and/or carts
Demonstrate strong work ethic and commitment to the Six Flags mantra, vision, and goals.
Have a passion for delicious food and providing great guest service.
Qualifications:
Minimum Requirements:
Must be 18 years or older (exceptions may be considered)
Ability to work in an environment as fast-paced as our coasters.
Complete and maintain Food Handlers Certificate and other required leadership training
Basic computer literacy
Basic knowledge of operating and trouble-shooting various food equipment.
Must be able to stand, walk, bend, stoop and reach throughout your shift.
Excellent verbal communication skills
Able to work a flexible schedule, including weekends and holidays
Friendly, outgoing personality inviting guests to your food unit
Ability to work with a team to make the business flow smoothly
$37k-47k yearly est. Auto-Apply 17d ago
Restaurant Manager, The Lodge at Geneva
Delaware North 4.3
Pittsburgh, PA jobs
The opportunity Delaware North Parks and Resorts is hiring a RestaurantManager to join our team at The Lodge at Geneva in Geneva, Ohio to lead operations across our modern steakhouse, pool bar, and seasonal food truck. Our restaurant features a fresh, contemporary atmosphere with seating for 150 guests indoors, 50 at the bar, and 70 on the outdoor patio. The menu showcases locally sourced beef and produce, catering to a sophisticated clientele and maintaining a loyal local following throughout the off-season.
We're looking for a dedicated and energetic leader who thrives in a fast-paced setting and is passionate about delivering exceptional guest experiences. This role involves managing front-of-house scheduling, hiring, staff training, and select ordering responsibilities. The ideal candidate will also have experience planning and executing large-scale holiday events and dinners, and possess the poise and professionalism to represent the Lodge at the highest standard.
If you are a motivated professional with a strong commitment to customer service, team development, and creating a positive and dynamic work environment, we encourage you to apply.
Pay Minimum - Anticipated Maximum Base Salary: $46,100 - $62,200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at [
What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
* Medical, dental, and vision insurance
* 401(k) with up to 4% company match
* Annual performance bonus based on level, as well as individual, company, and location performance
* Paid vacation days and holidays
* Paid parental bonding leave
* Tuition and/or professional certification reimbursement
* Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
* Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
* Train, motivate, and develop team members to maintain high performance and professionalism
* Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
* Assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting
* Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
* Monitor and enforce health, safety, and sanitation standards in compliance with regulations
More about you
* Minimum of 2 years of experience as a RestaurantManager, preferably in a high-volume establishment with experience managing budgets, cost control, inventory, and an understanding of P&Ls
* Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
* Knowledge of food and beverage service standards, health regulations, and safety procedures
* Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
* Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
* Capacity to work a flexible schedule to accommodate business levels
Shift details Days
Evenings
On call
Split shift
Holidays
Evenings as needed
Weekends
8hr shift
Events
Who we are
The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. Delaware North provides food and beverage, retail, as well as lodging at Geneva State Park since the year 2004. The Lodge is a AAA three-diamond rated destination offering guest rooms, 8,500 square feet of event space, 25 lakeside cottages, a full-service restaurant, a zipline, and a lounge and gift shop - all overlooking beautiful Lake Erie.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$46,100 - $62,200 / year
$46.1k-62.2k yearly 1d ago
General Manager (3120) Lake City FL
Domino's 4.3
Lake City, FL jobs
* $900/weekly base salary
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
* Benefits including Medical, Dental and Paid Vacation (subject to eligibility requirements)
* Monthly Bonus based on Sales, Service, Profitability and Standards Compliance
ARE YOU THE ONE FOR OUR TEAM?
We are looking for experienced restaurantmanagers for our fast growing company. Are you looking for endless growth opportunities? Do you enjoy a high energy environment in which you have the opportunity to build your own team? Does the thought of mentoring and developing the managers and Domino's Franchisees of tomorrow excite you? Have you ever considered taking the path to being a Franchisee yourself? Then look no further we have got the job for YOU!
(previous successful restaurantmanagement experience may be considered for increased base salary)
Our expectations of the General Manager role include:
Recruiting, training and managing store employees
Ensuring all operation standards are exceeded and that health and safety standards are upheld at all times
Inventory control and food cost management
Control labor costs as well as meet and exceed performance goals
Review and complete all necessary paperwork in timely manner
Excellent Customer Service and Service Recovery skills.
Maintaining a fun and professional work environment
General Manager Qualifications:
Minimum of 1 years experience
Outstanding interpersonal and communication skills (written and verbal)
Outstanding motivational skills and positive attitude
Strong leadership and problems solving skills
Ability to empower team members
Please apply to this job with your resume by hitting apply. xevrcyc
JB.0.00.LN
$900 weekly 1d ago
Hotel Assistant General Manager
Hotel Company 4.2
College Station, TX jobs
Salary: $40,000 to $50,000 Annually with Benefits Hours: 9:00 am to 5:00 pm Are you a seasoned hospitality professional with a passion for leadership and operational excellence? We are seeking a highly motivated and experienced individual to join our team as the Hotel Assistant
General Manager in College Station, TX.
Key Responsibilities:
Operational Excellence: Oversee day-to-day hotel operations to ensure a
seamless and exceptional guest experience. Collaborate with various
departments, including front desk, housekeeping, and maintenance, to
maintain high-quality standards.
Team Leadership: Lead and inspire a team of dedicated professionals.
Foster a positive and collaborative work environment, providing guidance
and support to ensure the team's success.
Customer Service Focus: Uphold and enhance the hotel's reputation for
outstanding customer service. Address guest concerns promptly and
effectively to ensure overall guest satisfaction.
Financial Management: Assist in budgeting and financial planning,
ensuring cost-effective operations. Monitor expenses, analyze financial
reports, and implement strategies for revenue growth.
Staff Development: Contribute to the professional growth of the team
through training, coaching, and mentoring. Encourage continuous learning
and development to enhance skills and capabilities.
Qualifications:
Proven experience in hotel management or a similar role.
Strong leadership, communication, and interpersonal skills.
Exceptional organizational and problem-solving abilities.
Proficient in hotel management software and MS Office Suite.
Bachelor's degree in Hospitality Management or a related field is preferred.
Benefits:
Competitive salary with annual performance reviews.
Comprehensive benefits package, including health insurance and
retirement plans.
Opportunities for professional development and advancement.
How to Apply:
Interested candidates are invited to submit their resume to apply.
Join our team and be an integral part of the success of our hotel in
College Station, TX. We offer a supportive work environment, competitive
compensation, and opportunities for growth. Apply now and take the next
step in your hospitality career!
$40k-50k yearly 14d ago
Shift Manager
Marco's Pizza-9681 W Broad St. 4.0
Glen Allen, VA jobs
Does your job deliver? We do! Marco's Pizza is hiring a qualified Shift Leaders, now!
If the following job requirements and experience match your skills, please ensure you apply promptly.
100% Employee Satisfaction: Marco's Pizza is a friendly, inclusive work place, promoting strong culture, open communication, feedback and 100% team member satisfaction. We believe the key to customer satisfaction is team satisfaction.
Qualifications:
- Positive attitude
- Age 18 and older
- In store 30-40 hours per week, 9am-7pm or 4:30-11:15pm
- Two years restaurant experience preferred
Pay:
$14-15/hr PLUS TIPS. Earn up to $22/hr.
Shift Manager responsibilities include
· Making, cutting, rolling and wrapping multiple batches of dough.
· Washing, chopping/slicing, labeling all ingredients listed on the menu.
· Making pizzas, salads, subs, wings and brownies.
· Expediting customer orders at the cut table.
· Greeting customers and taking orders in person and over the phone.
· Operating the point of sale system; finalizing sales transactions.
· Maintaining cleanliness and good appearance of yourself and Marco's Pizza.
· Execute training and team development according to Company standards.
· Assist General Manager with staffing and recruiting
· Must be on time for all scheduled shifts and hold others accountable for the same.
· Know and understand weekly Food and Labor goals.
· Work with the General Manager to ensure Food and Labor goals are met.
· Execution of proper dough, food preparation and make line procedures resulting in high quality products
· Help ensure optimal scheduling.
· Follow weekly cleaning inspections.
· Exceed customer expectations and provide a 5 Star Guest Experience during every shift.
· Properly enter daily and weekly inventory.
· Positive attitude! xevrcyc
JB.0.00.LN
$14-15 hourly 1d ago
Assistant Manager (8624) Tallahassee (Woodville)
Domino's Pizza 4.3
Tallahassee, FL jobs
$15.00 to $18.00 PER HOUR * BONUS ELIGIBLE * WEEKLY PAY
below, then hit the apply button.
***BENEFITS including Medical, Dental and Paid Vacation (subject to eligibility requirements)***
ABOUT THE JOB
Great job for high energy team builders! You will assist the General Manager in coordinating and take ownership for tasks and assignments given to your team. Responsibilities include day to day operations including cost controls, inventory control, cash control and customer relations. You will assist in developing more managers by setting the example and mentoring your team. Adhere to policies and procedures and expect the same from your crew. Active daily encouragement of current team members and recruiting great new people.
In addition: staffing, paperwork, food management, time management, professional appearance, promote 100% Domino's image standards, provide great customer service and effective service recovery, attendance & punctuality, dependable transportation to/from work, store cleanliness, marketing.
QUALIFICATIONS
General job duties for all store team members
· Knowledge of all operational task and ability to train those tasks.
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product correctly at an advanced pace.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean store and equipment daily.
· Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders.
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen. xevrcyc
JB.0.00.LN
$15-18 hourly 1d ago
Assistant Manager (5793) Thomasville GA
Domino's Pizza 4.3
Thomasville, GA jobs
***BENEFITS including Medical, Dental and Paid Vacation (subject to eligibility requirements)***
Increase your chances of an interview by reading the following overview of this role before making an application.
ABOUT THE JOB
Great job for high energy team builders! You will assist the General Manager in coordinating and take ownership for tasks and assignments given to your team. Responsibilities include day to day operations including cost controls, inventory control, cash control and customer relations. You will assist in developing more managers by setting the example and mentoring your team. Adhere to policies and procedures and expect the same from your crew. Active daily encouragement of current team members and recruiting great new people.
In addition: staffing, paperwork, food management, time management, professional appearance, promote 100% Domino's image standards, provide great customer service and effective service recovery, attendance & punctuality, dependable transportation to/from work, store cleanliness, marketing.
QUALIFICATIONS
General job duties for all store team members
· Knowledge of all operational task and ability to train those tasks.
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product correctly at an advanced pace.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean store and equipment daily.
· Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders.
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen. xevrcyc
JB.0.00.LN
$20k-26k yearly est. 1d ago
Shift Manager
Buffalo Wild Wings 4.3
Mesquite, TX jobs
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurantmanagement career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
*GAME TIME ENERGY, LIFETIME EXPERIENCE*
As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
*HOME OF THE GREATEST OF ALL TIMES*
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office.
* Weekly Pay
* Flexible Schedule
* Free shift meal and family dining discount*
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* 401(k) Retirement Plan*
* Tuition Benefits*
* Medical, Dental and Vision*
* Champions of Hope*
* Cash Referral Program
* Journey Wellbeing Support Tool
* PerkSpot Discount Program
* Recognition Program
* Slip Resistant Shoes Programs
* Community & Charitable Involvement
* Igniting Dreams Grant Program
* Training Contests
*YOU GOT THIS*
* Preferably, you have 2 years of restaurant or bar experience.
* You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
* You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
$25k-33k yearly est. 1d ago
Assistant Manager (5132) Tallahassee FL
Dominos 4.3
Tallahassee, FL jobs
* WEEKLY PAY
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Great job for people who like people! You get to make pizza and people like pizza! Looking for customer service reps with an engaging personality, people skills and high energy. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Promotions into Assistant Manager positions means that you are bonus eligible! Whether it's your hobby, main gig, making ends meet or just an extra cash job, apply to join our team. We're bound to have just the thing for you.
JOB REQUIREMENTS
· You must be 18 years of age or older.
. No longer enrolled in high school.
· General job duties for all store team members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
. Work in a fast-paced environment.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
. Great customer service skills and effective service recovery.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders.
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen. xevrcyc
JB.0.00.LN
$19k-25k yearly est. 1d ago
Assistant Manager (5095) Live Oak FL
Domino's Pizza-5095 4.3
Live Oak, FL jobs
$15.00 to $18.00 PER HOUR * BONUS ELIGIBLE * WEEKLY PAY
below, then hit the apply button.
***BENEFITS including Medical, Dental and Paid Vacation (subject to eligibility requirements)***
ABOUT THE JOB
Great job for high energy team builders! You will assist the General Manager in coordinating and take ownership for tasks and assignments given to your team. Responsibilities include day to day operations including cost controls, inventory control, cash control and customer relations. You will assist in developing more managers by setting the example and mentoring your team. Adhere to policies and procedures and expect the same from your crew. Active daily encouragement of current team members and recruiting great new people.
In addition: staffing, paperwork, food management, time management, professional appearance, promote 100% Domino's image standards, provide great customer service and effective service recovery, attendance & punctuality, dependable transportation to/from work, store cleanliness, marketing.
QUALIFICATIONS
General job duties for all store team members
· Knowledge of all operational task and ability to train those tasks.
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product correctly at an advanced pace.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean store and equipment daily.
· Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders.
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen. xevrcyc
JB.0.00.LN
$15-18 hourly 1d ago
Assistant Manager
Domino's Pizza 4.3
Goodyear, AZ jobs
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
Make sure to apply with all the requested information, as laid out in the job overview below.
JOB REQUIREMENTS
You must be 18 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from the delivery area to the storage, work area, and walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use a calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen. We are looking for qualified customer service representatives who have strong personalities and excellent people skills. Our rapid growth means that Domino's offers many opportunities for you to advance your career, whether you are interested in management or other paths. Whether this is your main job, a hobby, or a supplementary position, reach out to us - we are likely to have the perfect role for you.
**Job Requirements:**
- Must be 18 years of age or older.
**General Duties for All Store Team Members:**
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and walk-in coolers.
- Prepare food products.
- Receive and process telephone orders.
- Take inventory and complete related paperwork.
- Clean equipment and facilities approximately daily.
**Communication Skills:**
- Ability to comprehend and provide accurate written instructions.
- Ability to communicate verbally with customers and coworkers to process orders both over the phone and in person.
**Essential Functions/Skills:**
- Ability to add, subtract, multiply, and divide accurately and quickly (calculator may be used).
- Must be able to make correct monetary change.
- Strong verbal, writing, and telephone skills to take and process orders.
- Good motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen. xevrcyc
JB.0.00.LN
$23k-28k yearly est. 1d ago
Culinary Manager
Rich Products Corporation 4.7
Alabama jobs
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's -Infinite Possibilities. One Family.
Purpose Statement
The Culinary Manager provides hands-on culinary, technical, and sales menu development support to drive volume and financial margin across National and Regional Chains, Contract Accounts, Local Markets, and C-Stores. Through a chef-to-chef approach, this role strengthens customer relationships, supports menu ideation, and partners with sales to position Rich's products as preferred solutions in the foodservice industry.
The majoriry of travel will be in the southeast but also travel nationally for events, conferences, traning and customer support is required.
Key Accountabilities and Outcomes
Deliver culinary expertise and sales support to National and Regional Chains, Contract Accounts, Local Markets, and C-Stores.
Build and maintain chef-to-chef relationships to influence customer decisions and drive product usage.
Actively sell targeted Rich's products to support strategic growth objectives.
Plan, develop, and deliver training programs on Rich's portfolio for both internal teams and external customers.
Partner with Sales Managers to align culinary strategy with solution selling and support menu management initiatives, including LTOs.
Lead the product customization process to meet specific customer needs.
Support Rich's presence at customer trade shows, food shows, and industry events.
Co-create market- and customer-specific menu solutions to drive innovation and differentiation.
Provide internal and external culinary training on Rich's food products.
Collaborate with marketing to develop recipes, menus, and culinary content that support product campaigns.
Knowledge, Skills, and Experience
Culinary degree required.
Minimum 5 years of experience in the food industry, preferably within a foodservice manufacturer or broker.
Strong understanding of culinary arts, menu applications, and current industry trends.
Previous experience in foodservice sales and technical support preferred.
Strong grasp of consumer behaviors, customer needs, competitive landscape, and industry trends. Able to conduct market analysis to inform strategy.
Skilled in managing distributors and brokers, negotiating terms, and building strong customer relationships.
Understanding of margin management, basic analytical skills, and sales budget development.
Strong written and verbal communication skills, including the ability to deliver compelling presentations and training sessions to both internal and external audiences.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
Comfortable being in front of the camera and being in traning videos.
Professional presence and ablility to collaborate at various levels.
Up to 75% travel required for customer support, training, and industry event participation.
#CORP123 #LI-RT1
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$97,000.00 - $131,000.00
Rich Products Corporation, its subsidiaries and affiliates (“Rich's”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process.
$97k-131k yearly 49d ago
Catering Manager - Marriott Nashville Airport
Graduate Hotels 4.1
Nashville, TN jobs
Marriott Nashville Airport is seeking an energetic, experienced, and hands on Catering Sales Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Responsible for learning the hotel brand and strategy Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals Achieve all predetermined sales goals for revenue and sales activity
Negotiate contracts according to company standards
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures Provide prompt and accurate responses to all client requests for proposals and information
Consistently meet or exceed sales goals including predetermined revenue and sales activity
Monitors local competitors and compares their operation with his/her operation
Completes daily/weekly/monthly reports as directed by the DOS/GM
Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
Provide prompt and accurate responses to all client requests for proposals and information
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of High School education, post-high school education preferred
Minimum of three (3) years in hotel or conference Catering/Sales
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
CI/TY experience a plus
LightSpeed PMS experience a plus
Social Tables experience a plus
Excellent listening and problem-solving skills
Ability to exceed expectations of guests and team members
Negotiating Skills
Strong computer skills
Must have flexible work hours that may include evenings, weekends, and holidays
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$47k-59k yearly est. 1d ago
MGR, CATERING - National Academy of Sciences - DC
Seasons 4.2
Washington, DC jobs
Job Description
.
Schedule:
Requirement:
Pay Range: [[cust_StartingPayRate]] per hour to [[cust_MaxPayRate]] per hour.
Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Seasons Culinary is a high end contract food service organization that operates a number of notable accounts in the Washington DC metro area. We are culinarians that offer extraordinary services to our extraordinary clients. For our employees, we offer a full benefits plan, a schedule that respects work life balance and opportunities for learning and advancement
Job Summary
Summary: As a Catering Manager, you will be responsible for managing the Catering Department in all duties including training new associates, overseeing event set-ups, and directing any temporary personnel in addition to their everyday assignments. You will ensure proper service to clients during events, including proper set-up, cleaning, and breakdown procedures.
Essential Duties and Responsibilities:
Supervises all catering events.
Involved in catering events operations, including logistics, quality improvement, sanitation, and all facility-related activities.
Works with the Chef in creating menus.
Trains catering associates in service techniques, menu presentation, and customer service.
Tracks and monitors the labor and food cost for each event.
Communicates on various levels to include management, client, customer and associate levels; maintains excellent client relationships.
Assists in the responsibility for all foodservice-related activities.
Performs other duties as assigned.
Qualifications:
2 years of food service experience including 1 year at the management level.
Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
Catering experience is required.
Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
Financial, budgetary, accounting and computational skills.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
ServSafe Certification.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Associates at Seasons are offered many fantastic benefits:
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
$54k-67k yearly est. 12d ago
Manager - Banquets & Catering
Wind Creek Hospitality 4.4
Bethlehem, PA jobs
The primary responsibility of the Manager - Banquets is to execute banquet food and beverage events according to banquet event order specifications, adjust specifications as necessary and perform follow-up ensuring guest satisfaction. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
MINIMUM EMPLOYMENT REQUIREMENTS:
18 years of age, proof of authorization/eligibility to work in the United States.
High School diploma or equivalent.
Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards.
Maintain consistent adherence to Wind Creek's customer service standards.
Must be able to work varied shifts, including weekends and holidays.
SPECIFIC POSITION REQUIREMENTS:
3 years' hotel catering/banquet manager or supervisor experience required.
Previous experience working in a guest service environment or customer service area of a AAA Four Diamond caliber hotel/casino resort preferred.
Proficiency in Delphi, Delphi Diagrams and MS Office preferred.
Ability to fluently read, write and understand English.
Must be able to obtain a ServSafe certificate.
Must possess or be able to obtain a Responsible Alcohol Management Program (RAMP) certification card.
Must have the ability to compute basic mathematical calculations.
Should possess a strong familiarity with food and beverage cost controls.
Physical ability to access all areas of the property.
Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.
Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned.
Ability to work with others, communicate well, receive direction; review your own work.
Maintain a positive attitude toward work and interface with guests in a friendly and polite manner.
Ability to address stressful situations with clients with dignity and the utmost tact and politeness.
Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives.
Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required.
Other duties as assigned
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
POSITION RESPONSIBILITES:
Provide superior customer service to all internal and external customers in compliance with Wind Creek customer service standards.
Assist with the successful execution of all banquet events.
Supervise the banquet service staff, banquet bartenders and the Convention Porter staff.
Work with other food and beverage staff to plan, prepare and execute events.
Participate in BEO (Banquet Event Order) meetings.
Monitor in house group activity providing assistance as needed.
Ensure that function rooms are set-up in accordance with customer satisfaction through accurate and timely communication with sales, entertainment and culinary staff.
Insures the timeliness of all banquet functions.
Ensures readiness and compliance in case of last minute changes to banquet orders.
Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.
Manage staff and organize department functions in accordance with company guidelines.
Acts as a liaison with Hotel Sales, Culinary, and Banquet operations ensuring proper execution of events and guest satisfaction.
Delegate tasks and department assignments or projects, meeting deadlines related to those assignments.
Direct others in completion of a task or assignment. Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed.
Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments.
Work on actual project or service to help achieve the objectives of the department.
Evaluate information to render an opinion or take action based on that information that will impact the department or function.
Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
Manage departmental inventories and maintains equipment
Interview and make recommendation of candidates for new hire.
Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline.
Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews.
Maintains an open door policy and addresses all team member issues and/or concerns in a timely manner.
Conducts skip level meetings with departmental management and line level staff.
Conducts divisional/departmental staff meetings at least once per month.
Develop a working knowledge of all PGCB rules, regulations and Internal Controls applicable to your position.
Must read and understand Wind Creek's Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.
Authority to issue a complimentary in accordance with Wind Creek's Comp Matrix.
ESSENTIAL JOB FUNCTIONS:
Ability to meet Specific Position Requirements and perform Position Responsibilities for this position.
Ability to clearly present information through the spoken or written word; talk with customers or employees; listen well.
Ability to be alert to customer needs to remedy or present a solution to a question, service request or service breakdown.
Ability to bring about results from ordinary circumstances; prepare for problems or opportunities in advance; undertake additional responsibilities and respond to situations as they arise with or without supervision.
Ability to be tactful and polite, maintain confidences, and foster an ethical work environment; handle all situations honestly.
Ability to maintain standards despite pressing deadlines; to do work right the first time.
Ability to act in accordance with established guidelines; follow standard procedures; recognize and comply with written rules or practices.
Ability to adapt and interact with people who have different values, cultures, or backgrounds, be of service to potentially difficult people, recognize the benefits of having a diverse workforce.
Ability to develop a rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
Ability to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and display team spirit.
Able to demonstrate a high level of service delivery-to do what is necessary to ensure customer satisfaction, deal with service failures and prioritize customer or client needs.