Stratus Technology Services, LLC
Computer Technician Job in North Kingstown, RI
Functions Administers a small, uniform site alone or assists in the administration of a larger or complex site Works under the general supervision of a network administrator Set up user accounts, permissions, and passwords Resolve problems reported by end user Conduct regular troubleshooting, which requires both technical and creative problemsolving skills Keep an eye out for needed updates Install, administer, support, and maintain server hardware, peripherals, software, and operating systems. Exposing and learning of Barracuda Firewalls, structures, VPNs, Forwarding Rules, WAFs and NGs
Desirable Background and Skills Familiarity with networked/distributed computing environment concepts; for example, ability to use the route command, administer routing and remote access service, and modify deployed group policies A degree in computer science or a related field Programming experience in any applicable language Interpret non-technical communications in order to serve customers with skill and professionalism. Maintain cooperative and effective working relationships with other employees Knowledge, Skills and Abilities 2+ years of experience working in a desktop environment One to three years of network administration experience Proficiency with windows computers Excellent oral communication skills Detail oriented in order to keep detailed notes on tickets Highly organized to keep desktop tickets order Ability to diagnose and resolve basic computer technical issues Strong interpersonal and communication skills; ability to train users in applications and operating system fundamentals and to write basic documentation Strong skills with most operating system commands/utilities Familiarity with most basic network administration tools and processes; for example, ability to boot/shut down a machine, add and remove user accounts, use backup programs and fsck or chkdsk, manage shared resources (e.g., file systems, printers), add a workstation to a network, mount remote fi