NorthCare jobs - 99 jobs

Department: IT Department EPIC Support Analyst - Team Lead Employee Category: Exempt Reporting Relationship: Character Qualities: * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Responsibility- Knowing and doing what is expected of me. * Alertness - Being aware of what is taking place around me so I can have the right responses. * Dependability - Fulfilling what I consented to do, even if it means unexpected sacrifice. * Sensitivity - Using my senses to perceive the true attitudes and emotions of others. Summary of Duties and Responsibilities: The EPIC Support Analyst Team Lead will act as a backup for the department manager when the department manager is out of the office. The EPIC Support Analyst possesses a deep understanding of Epic and health center operations. The EPIC Support Analyst ensures the initial as well as ongoing education and coaching in various areas of EPIC via bootcamps, webinars, workshops, and one on one trainings. Primary Duties and Responsibilities: * Acts as a backup for the department manager in their absence, including approving payroll. * Responsible for training team members, as needed, at the direction of the department manager. * Serves as mentor for the EPIC Support Analyst team. * Supports the department manager in communicating goals and targets for the department. * Supports the department manager in meeting department goals and targets. * Maintains updated and ongoing knowledge in designated EPIC areas. * Plans, coordinates, facilitates, and evaluates learning sessions/trainings for members in collaboration with project partners including curriculum design, agenda setting, and trainer identification. * Designs, develops, and maintains EPIC program content and materials. * Supports planning and coordination of the EPIC program and its activities. * Serves as a partner and coach, identifying new ways to support staff members. * Consults with other staff members to create and implement EPIC structure in their health center. * Observes, evaluates, and develops support plans for individual members as needed. * Delivers training via multiple modalities, including in-person onsite consultations, one-on-one, group setting, virtually and by phone. * Responsible for creating, developing, and maintaining the course curricula, associated training materials, the design, build, and testing of training environments for the Epic application. * Develops a strong understanding of the Epic application(s). * Instructs classes in formal instructor-led training sessions * Provides individualized support and hands-on training to learners as requested. * Offers workflow support to members and staff. * Provides support for other applications used within the business unit. * Understands User requirements. * Creates end user tip sheets as identified by users. * Coordinates all testing phases of associated applications during implements, fixes, and upgrades. * Develops strong relationships with end user communities, customers, and business partners. * Utilizes best practices for use withing the organization * Serves as a resource for members on key content areas - connecting members with the tools and resources they need to reach health center goals. * Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) * Reviews and maintains Error Workqueues and InBasket Errors. * Assists in the coordination of member consultations, including planning meeting logistics, communicating with members, preparing content for meetings, and coordinating follow-up. * Assists in development of evaluation methods to assess program strengths and identify areas of improvement. * Ensures goals are met in areas including customer satisfaction, safety, quality, and team member performance. * Implements and manages changes and interventions to ensure program goals are achieved. * Supports program growth and development. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Able to lift 30-50 pounds. * Able to drive between and to all satellite centers upon notice or need.

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political , religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are seeking a dedicated Custodian to join our team, committed to upholding a clean, safe, and welcoming environment. This role requires an individual with strong attention to detail, reliability, and the ability to respond quickly to janitorial requests, creating a professional atmosphere for clients and staff. About the Position The Custodian plays a key role in maintaining a clean, organized, and welcoming environment for clients and staff by performing various cleaning tasks. Responsibilities include cleaning and sanitizing indoor and outdoor areas, maintaining restrooms and common spaces, and ensuring that building safety standards are consistently upheld. This position requires a commitment to thoroughness, adherence to safety protocols, and a focus on creating a comfortable and professional atmosphere for all. Requirements High School Diploma or GED Ability to perform physical tasks, including standing for up to 8 hours and lifting up to 30 pounds Basic understanding of safety protocols and cleaning procedures Capability to operate cleaning equipment and perform minor maintenance tasks Willingness to attend safety and other related training as required Effective communication skills to follow instructions and report maintenance needs Reliable transportation and, if needed, a valid driver's license We Offer Competitive Compensation Full Benefits including 100% paid health and dental! Life Insurance Over 2 weeks PTO first year plus; 1 Friday off per month (Wellness day) 11 Paid Holidays per year Bereavement Leave - 5 days per year 8 hours of Volunteer Pay Retirement contributions of 10% with no match required Paid Professional Development Time And More!

Full-time, Non-exempt, Group Home, Helena A paraprofessional person working on a therapeutic team involved in the operation of a transitional 24-hour group home facility. Assisting residents with problems related to daily living activities, assisting in team evaluation. Treatment planning for clients, cooking, meal preparation, and teaching living skills. Will work as a team with other group home employees. Maintains required paperwork for assigned clients. Assists with care and maintenance of group home and grounds. Bargaining Unit position. Must participate in Union Pension Fund. Minimum Qualifications : MT Driver's License, valid vehicle insurance, and vehicle required. Excellent computer skills. Must be able to transport clients. Completion of high school or equivalency is required, or job-related vocational training. One-year job related experience serving persons with severe disabilities or CNA experience is preferred. Hourly Wage: $18.15 + DOE Shift Differential $1.00 an hour: Weekday night shift hours is 11:00 pm - 9:00 am. Weekend hours are Friday from 11:00 pm until 9:00 am on Monday. Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Our Values: Ambassador of Many Rivers, own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. About Helena: Helena - Helena is the capital of Montana, and a great base for adventure. There are 75 miles of trails that start in Helena for biking and hiking. Two stunning National Parks are close enough for a day trip. Closer to home, Helena is a fisherman's dream come true as you're based near the Missouri, Blackfoot, and Clark Fork Rivers as well as many smaller streams and tributaries. Helena offers something for those more inclined to city pleasures, too. The city features a wealth of museums, theatre, live music, food, shopping, and more. Kids of all ages can enjoy the city's many parks, water park, skate park, indoor rock climbing, ice rink, and so much more. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Are you passionate about making a difference in the lives of individuals navigating the complexities of mental health and substance use recovery? We are searching for an exceptional and experienced Adult Mental Health Court/CO-OP Care Navigator to join our team and provide critical individual and group services to our clients while ensuring they have the tools to successfully navigate the legal and healthcare systems. Some Key Duties: * Provide integrated, recovery-focused services addressing health, behavioral, and social needs. * Deliver personalized care through evidence-based interventions and case management strategies. * Coordinate complex cases and lead care planning meetings to address population management needs. * Support individuals in accessing resources like affordable housing, health benefits, education, and employment. * Facilitate wellness initiatives, including nutrition, stress management, and chronic disease education. * Provide crisis management services, including safety planning and linkage to appropriate interventions. * Track client outcomes, maintain detailed clinical records, and ensure compliance with all documentation and reporting standards. * Mentor colleagues and contribute to a warm, engaging, and culturally responsive organizational culture. * Provides transportation and conduct home-based services as needed. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness) * Mileage Reimbursement * Cell Phone Stipend

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are currently seeking a Peer Recovery Support Specialist to join our Urgent Recovery Center (URC) team. This role involves providing peer-based recovery support, advocacy, and supervision to individuals in crisis. If you have lived experience in recovery and a commitment to empowering others, we encourage you to apply! Shifts Available: Day Shift: 7a - 7p Night Shift: 7p - 7a About the Position As a Peer Recovery Support Specialist, you will provide peer support and advocacy to individuals in crisis, fostering hope and promoting recovery. Your role will include ensuring client safety, offering education on coping strategies, connecting clients to community resources, and supporting them in identifying and achieving their immediate stabilization and recovery goals. You will also maintain professional relationships, adhere to trauma-informed care principles, and ensure compliance with confidentiality guidelines, clinical documentation standards, and agency policies. About the Urgent Recovery Center The Urgent Recovery Center (URC) is a crucial component of HOPE Community Services' mission to provide immediate, short-term stabilization and support for individuals experiencing a mental health or substance use crisis. The URC operates as a safe and welcoming space where clients receive peer-based support, resources, and care coordination to assist them in their recovery journey. Our goal is to create a recovery-focused environment that is trauma-informed, supportive, and equipped to meet the diverse needs of individuals in crisis. Requirements Demonstrated recovery from a mental health or substance use disorder HS Diploma or GED Reliable transportation Skills Ability to build rapport and maintain positive relationships with clients, employers, and colleagues. Strong verbal and written communication skills to effectively interact with a diverse range of individuals. Empathy and Compassion Must be efficient in managing multiple tasks, maintaining accurate records, and meeting deadlines.

Department: Administration Adolescent Health Specialist Employee Category: Non-Exempt Reporting Relationship: Director Adolescent Health Education & Teen Clinic Services Character Qualities: * Flexibility- Willingness to change plans or ideas without getting upset * Initiative- Recognizing and doing what needs to be done before I am asked to do it * Thoroughness- Knowing what factors will diminish the effectiveness of my work or words, if neglected * Punctuality -Showing esteem for others by doing the right thing at the right time * Tolerance- Accepting others at different maturity levels * Endurance- The inward strength to withstand stress and do your best Summary of Duties and Responsibilities: Provide outreach and health education in family planning, birth control methods, STI prevention, HIV/AIDS education, consent, body image, sexual orientation, and other areas of optimal health. Provides and coordinates outreach to the student body about teen friendly clinics. Assists in management of Teen Clinic Text Hotline, Teen Clinic Patient Registration Forms, Minor Self-Consent Forms, scheduling of Teen Clinic patient appointments, creation of patient profiles in EPIC EMR, and overview trainings of Teen Clinic Services for youth, caregivers, clinical staff, and partnering organizations. Primary Duties and Responsibilities: * Performs professional service and administrative functions such as new patient registration, schedules patient appointments, obtains patient registration information such as sensitive demographics and insurance coverage, scans medical records, answers English Teen Clinic hotline messages, etc. * Required to learn and work in clinical medical record database. * Required to take Teen Clinic text hotline in rotating schedule with team members including nights and one weekend per month. * HIPAA Compliant in all aspects of work related to clinical communications and patient records. * Internal communications (e.g. Internal Variety Communications, Internal Variety Care Trainings) * Social Media Management, including researching content, creating content and scheduling content with emphasis on reaching Spanish speaking youth and community. * Connect with community partners to plan and execute events. Including pride events, back to school events and community events. * Create promotional and informational print collateral to increase access to Teen Clinic Services. * Knowledge of contraceptive services, specifically various contraception methods, including LARCS. * Inventory and delivery of clinical items. * Conduct Education classes on healthy relationships, reproduction, methods of birth control, and other varied subjects to a variety of audiences- teens, parents, providers, clinical support staff, and partner organizations. * Teach sexual health education topics with inclusivity, culturally and in an age-appropriate manner. * Provide medically accurate sexual health information, while maintaining curriculum integrity. * Conduct outreach activities with OKCPS and Oklahoma County School Districts. * Work early mornings and occasionally work some evenings and weekends. * Memorize large amounts of information, procedures, and rules given both verbally and in writing, to accurately perform the required tasks. * Accurately enter large amounts of data in Microsoft Excel, Word, and Redcap in a timely fashion with a minimal number of mistakes. * Overnight travel for required curriculum trainings and annual sexual health conference. * Develop partnerships with neighboring agencies to provide workshops and/or expertise in the field of adolescent health, sexuality and wellness. * Attend meetings and collaborate with education and clinical staff, parents, volunteers and community residents as needed to assist in curriculum and program delivery as well as promotion and development. * Participate in training and staff development workshops. * Complete documents for assessment and evaluation for the program, participants, and parents. * Work closely with other members of the program team to effectively function as a cohesive unit. * Embody the strength of personal character. * Place value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. * Result-oriented problem solver who is responsible and accountable. * Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Other duties as assigned. Essential Functions: * Must be able to lift 25 pounds * Must be able to sit for extended periods of time. * Must have excellent concentration ability.

Are you passionate about making a difference in the lives of individuals navigating the Oklahoma Court System and substance use? We are searching for an exceptional Care Navigator to join our team and provide critical individual and group services to our clients while ensuring they have the tools to successfully navigate the legal and healthcare systems. Some Key Duties: * Deliver integrated care that addresses physical, behavioral, and social health needs. * Guide clients through challenges like securing housing, jobs, education, and benefits. * Collaborate with clients, families, and community partners to achieve treatment goals. * Provide crisis management and preventive interventions tailored to individual needs. * Track outcomes, maintain clinical records, and meet productivity standards. * Promote healthy behaviors and self-management strategies for lasting recovery. * Provides transportation and conduct home-based services as needed. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage Reimbursement

Department: Patient Access Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: * Attentiveness-Showing the worth of a person or task by giving my undivided concentration. * Discernment- Understanding the deeper reason why things happen. * Resourcefulness- Making wise use of what others might overlook or disregard. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Perform duties, under direction of Patient Access Supervisor, in scheduling and providing assistance to patients to access Variety Care services throughout all clinics. Provides excellent customer service, answers telephones in a timely fashion, facilitates appointments, and follows all operational and clinical guidelines to provide service excellence. Communicates with Care teams to support an efficient delivery of care. Familiar with all services provided within our clinics and provides patient access through scheduling of appointments, telehealth services or connection to key resource departments. Primary Duties and Responsibilities: * Provides excellent customer service and appropriate telephone etiquette at all times and schedules the patient based on their needs. * Provides good verbal communication through active listening skills; personalized and attentive service and a caring and thoughtful attitude. * Manages all incoming telephone calls and represents the VC health center as a first point of contact with a pleasant and professional demeanor. * Strives to consistently meets and/or exceeds individual Patient Access performance measures. * Proficient in EPIC (EMR) scheduling and Patient Access workflows to ensure appropriate documentation in patient communication, inbasket messaging, and patient data. * Utilizes screening tools such as Symptom Screener to ensure patient acuity is assessed for the most appropriate service. * Attends employee meetings and staff trainings to ensure continuous quality improvement in job performance. * Obtains accurate and required information/documentation from patient at time of call. * Utilizes Patient Access LEADS in coaching opportunities, job training, daily questions. * Follows HIPAA guidelines and OCHS Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff members if problems arise. * Able to handle patient/specialty complaints and seeks out manager assistance when needed. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Performs Other duties as assigned. Essential Functions: * Must be able to lift 25 pounds. * Able to sit for long periods of time

Department: Administration Motor Coach Operator Employee Category: Non-Exempt Reporting Relationship: Facilities Manager Character Qualities: * Benevolence- Giving to others' basic needs without having as my motive personal reward. * Compassion- Investing whatever is necessary in healing the hurt of others. * Faith- Confidence that actions rooted in good character will yield the best outcome, even when I cannot see how. * Honor- Respecting others because of their worth as human beings. * Virtue- The moral excellence evident in my life as I consistently do what is right. Summary of Duties and Responsibilities: Operate coach safely and efficiently to transport to various destinations Primary Duties and Responsibilities: * Operate motor coach safely and efficiently, adhering to traffic laws, speed limits, and company policies. * Follow designated routes and schedules, ensuring timely arrival at pick-up and drop off points. * Prioritize safety by ensuring , maintaining a clean and safe environment, and responding to emergencies. * Perform basic pre-trip and post-trip inspections of the coach, reporting any mechanical issues or safety concerns. * Maintain accurate records of driving hours, mileage, or incidents. * Adhere to all applicable regulations and laws, including those related to commercial driving, hours of service, and safety. * Perform basic motor coach chassis setup and tear down on location. This includes extending slide outs, connecting any necessary utilities, stabilizing coach, stairs, and any outdoor equipment. * Maintain a clean and orderly coach cab interior. * Fuel vehicle when necessary.

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political , sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are seeking a skilled and dependable Maintenance Technician to help ensure our facilities remain safe, functional, and welcoming for the clients and staff we serve. If you enjoy hands-on work, problem-solving, and contributing to an environment that supports healing and recovery, this position could be a great fit for you! About the Position As a Maintenance Technician, you will perform a variety of maintenance and repair tasks to keep our buildings, equipment, and grounds in top condition. Your work will directly support HOPE's mission by ensuring our facilities meet safety standards, function smoothly, and provide a comfortable space for clients and staff. From minor repairs to coordinating contractor work, you'll play a vital role in keeping our operations running efficiently. About the Program HOPE's facilities are central to our ability to provide high-quality behavioral health services. The Maintenance Team ensures that our offices, residential spaces, and clinic areas are safe, functional, and in compliance with applicable regulations. Whether maintaining HVAC systems, repairing plumbing, or ensuring ADA accessibility, our Maintenance Technicians are essential to creating a physical environment that promotes well-being and recovery. Requirements Certification in building/construction trades or trade license with at least two years of related experience, OR an equivalent combination of education and experience. Current Oklahoma Driver's License AND reliable transportation for travel between agency locations (mileage reimbursement provided per policy Skills Strong problem-solving and troubleshooting abilities. Ability to work independently and manage multiple tasks effectively. Basic plumbing, electrical, and carpentry repair skills. Strong verbal and written communication skills. Ability to establish and maintain positive working relationships with staff, contractors, and vendors. We Offer Competitive Compensation Full Benefits including 100% paid health and dental! Life Insurance Over 2 weeks PTO first year plus; 1 Friday off per month (Wellness day) 11 Paid Holidays per year Bereavement Leave - 5 days per year 8 hours of Volunteer Pay Retirement contributions of 10% with no match required Paid Professional Development Time And More!

Are you passionate about making a difference in the lives of families and children? Do you have a background in social work or a related field? Join our dynamic team and be a crucial part of the SafeCare program, where your work will directly contribute to the welfare of children and families in our community. Some Key Responsibilities: * Deliver the SafeCare Model to families in their natural home environment. * Assist families in crisis stabilization and coordinate follow-up services. * Facilitate the development of skills in areas such as child development, behavior management, and communication. * Maintain accurate clinical records and ensure compliance with all agency policies. * Promote NorthCare values, including trauma-informed care and wellness. * Participate in community outreach events, some of which may occur on nights and weekends. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage Reimbursement

Department: Billing Coding Manager Employee Category: Exempt Reporting Relationship: Director, Revenue Cycle Management Character First Qualities: * Decisiveness- The ability to recognize key factors and finalize difficult decisions. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Flexibility- Willingness to change plans or ideas without getting upset. * Patience- Accepting a difficult situation without giving a deadline to remove it. * Tolerance- Accepting others at different levels of maturity. Summary of Duties and Responsibilities: The Medical Coding Manager oversees the medical coding department, ensuring accurate and compliant coding practices across all service lines. This position is responsible for leading a team of medical coders, maintaining coding quality and productivity standards, implementing best practices, and serving as the organization's coding expert. The Manager works collaboratively with clinical staff, revenue cycle leadership, and external stakeholders to optimize reimbursement while ensuring regulatory compliance and documentation integrity. Primary Duties and Responsibilities: * Supervises, mentors, and evaluates medical coding staff, including hiring, training, performance management, and professional development. * Develops and implements coding policies, procedures, and workflows to ensure accuracy, efficiency, and compliance. * Establishes and monitors productivity and quality standards for the coding team, conducting regular audits to ensure compliance. * Coordinates staffing schedules and workload distribution to meet organizational needs and deadlines. * Conducts regular team meetings to communicate updates, address concerns, and foster a collaborative work environment. * Serves as subject matter expert for complex coding scenarios across all service lines including medical, dental, behavioral health, and vision. * Performs regular internal audits of coded claims to ensure accuracy and identify areas for improvement and additional training. * Reviews and resolves coding-related denials, rejections, and appeals in collaboration with revenue cycle staff. * Ensures coding practices comply with CPT, ICD-10-CM, HCPCS, and payer-specific coding guidelines. * Monitors coding changes and updates from CMS, AMA, and other regulatory bodies, implementing necessary changes promptly. * Maintains comprehensive knowledge of Medicare, Medicaid, commercial payer requirements, and HIPAA regulations as they relate to coding and billing. * Collaborates with providers and clinical staff to ensure complete and accurate clinical documentation supports appropriate code assignments and addresses staff regarding coding issues and documentation needs. * Develops and delivers provider education on documentation requirements and coding guidelines. * Participates in compliance audits and responds to external audit requests from payers and regulatory agencies. * Ensures all coding activities maintain patient privacy and confidentiality in accordance with HIPAA standards. * Prepares and presents regular reports to the Director, Revenue Cycle Management on coding productivity, quality metrics, denial trends, and revenue impact. * Stays current with industry changes and best practices through continuing education and professional development. * Collaborates with leadership on revenue cycle improvement initiatives and process optimization projects. * Assists in budget preparation and monitors departmental expenses. * Evaluates and recommends coding software, tools, and technologies to enhance efficiency and accuracy. * Supports Variety Care's accreditation as a Patient Centered Medical Home and commitment to provide care that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provides leadership to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned.

Department: Information Technology Information Technology Systems Administrator Employee Category: Exempt Reporting Relationship: Manager of Information Technology Character Qualities: * Creativity-approaching a need, a task, or an idea from a new perspective * Discretion-Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences * Flexibility-Willingness to change plans or ideas without getting upset * Initiative-Recognizing and doing what needs to be done before I am asked to do it Summary of Duties and Responsibilities: Responsible for monitoring servers, storage area networks and network infrastructure. Manage, recommend, and perform maintenance and upgrades on servers, SANs, telecommunications equipment, and network components. Provide infrastructure planning and direction including capacity planning, performance analysis and trending, network architecture, and security reviews and documentation. Primary Duties and Responsibilities: * Administers, recommends, implements, and performs maintenance and upgrades on all backend infrastructure components. Installs and tests software upgrades. * Provides infrastructure planning and direction including capacity planning, performance analysis and trending, network architecture, and security reviews and documentation. Researches and evaluates new technologies. Collects and analyzes network, server and storage utilization. * Monitors, designs, and implements security equipment, servers, and storage area networks. * Develops, implements, and monitors systems backup/recovery strategy. * Works with network team to help with security including firewalls and intrusion detection systems and reviews all security logs. Helps to develop and publish security policies and standards. Audits PC, server, application, and other configurations to ensure they meet security standards. Responsible for disaster recovery contingency planning, testing, and execution. * Responsible for the design and management of Active Directory. Establishes and maintains network users, user environment, directories, and security. * Will assist other IT staff in supporting all levels of the desktop and server environment; provides troubleshooting and resource management in the areas of networks, servers, PCs, printers, peripheral hardware products, and operating systems. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned.

Department: Pharmacy Pharmacy Clerk or Technician Employee Category: Non-Exempt Reporting Relationship: Director of Pharmacy Character Qualities: Patience-Accepting a difficult situation by taking the time necessary to work through it. Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Flexibility-Willingness to change plans or ideas without getting upset. Initiative-Recognizing and doing what needs to be done before I am asked to do it. Sensitivity- Using my senses to perceive the true attitudes and emotions of others. Summary of Duties and Responsibilities: Pharmacy Technician provides pharmacy related functions or services under a licensed pharmacist's direct supervision. Pharmacy technician measures, counts out, labels, mix, and records the dosage and amount of medications. Primary Duties and Responsibilities: * Receives refill requests or prescriptions and verify whether the information is accurate and complete. * Inputs and fills medications as prescribed. * Receives and stores medications, verifies the quantities against raised invoice, and informs the supervisors about the inventory shortages and needs. * Orders, labels, and counts stock of medications, supplies, and chemicals and entering stock list data into computer database. * Prepares and processes medical insurance claim records and forms. * Operates cash registers in order to accept payment. * Responds to requests and questions and answering telephone calls. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned.

Lead the Change in Family Preservation Services! Join NorthCare as a Supervisor in Family Preservation Services and be at the forefront of supporting children and families in need! If you're passionate about making a meaningful impact, driving staff growth, and collaborating with a dynamic community, this could be your next career move. Some Key Responsibilities: * Supervises and supports services like Comprehensive Home-Based Services, Parent Partner, and Family KINnections. * Maintains strong partnerships with agencies like Oklahoma Human Services, ensuring culturally sensitive and client-centered service delivery. * Provides oversight on assessments, treatment plans, and case documentation while directly supporting your team with critical decision-making. * Conducts supervision meetings, ensures quality services, and meets productivity targets. * Monitors the implementation of evidence-based programs, like SafeCare, and offers hands-on support during home visits. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend

Department: Family Medicine Physician - Family Medicine Employee Category: Exempt Reporting Relationship: Director of Family Medicine Character Qualities: * Availability- Making my schedule and priorities secondary to the wishes of those I serve. * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Flexibility- Willingness to change plans or ideas without getting upset. * Responsibility- Knowing and doing what is expected of me. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. Summary of Duties and Responsibilities: The Family Medicine Physician (M.D. or D.O.) provides comprehensive primary care to patients of all ages. This role delivers family medicine health services under the direction of the Medical Director. Primary Duties and Responsibilities * Provides high-quality, comprehensive, accessible, and cost-effective medical care through clinical expertise, evidence-based practice, and interdisciplinary collaboration. * Performs and documents comprehensive patient assessments, health histories, physical examinations, and diagnostic evaluations consistent with medical licensure and established clinical protocols. * Orders, interprets, and performs diagnostic tests and procedures; synthesizes clinical data to develop accurate differential diagnoses and individualized treatment plans. * Exercises full medical authority and clinical judgment in diagnosing, prescribing, and managing patient care, consulting with colleagues on complex or multidisciplinary cases as appropriate. * Provides ongoing care and follow-up for patients, ensuring coordination with specialists, ancillary services, and the broader care team to promote continuity and optimal outcomes. * Educates and counsels patients, families, and community members on preventive care, disease management, and overall health literacy. * Serves as a clinical educator and mentor for residents, medical students, and other healthcare professionals to support professional growth and team-based learning. * Documents all care provided in the Electronic Health Record (EHR) accurately and timely in accordance with organizational standards, compliance regulations, and billing requirements. * Participates in peer review, quality improvement initiatives, and ongoing professional development-including annual FTCA and other required trainings-to maintain clinical excellence and active licensure. * Participates in the on-call rotation as assigned to ensure continuity of patient care outside of regular clinic hours. * Provides telehealth medical services when appropriate, ensuring adherence to all privacy, documentation, and quality-of-care standards. * Supports Variety Care's Patient-Centered Medical Home accreditation and the organization's commitment to the Quadruple Aim: improving patient experience, population health, provider well-being, and cost-effectiveness. * Maintains compliance with HIPAA regulations and all organizational policies to protect patient privacy and confidentiality. * Demonstrates professionalism, integrity, adaptability, and sound clinical judgment while fostering a positive, collaborative, and inclusive team culture. * Performs other duties as assigned.

Are you passionate about making a real difference in the lives of individuals through therapy? Do you thrive in community-based settings where you can connect with clients in meaningful ways? We are seeking an empathetic, skilled, and flexible Child & Family Outpatient Therapist to provide therapeutic services in homes and community settings. If you're ready to take on complex cases, collaborate with multidisciplinary teams, and empower clients on their journey to recovery, this role is perfect for you! Some Key Duties: * Provide individual, family, and group therapy in the community, meeting clients where they are. * Conduct intake interviews, develop treatment plans, and work with clients and families to achieve recovery goals. * Offer critical crisis management services, including risk assessment and intervention. * Partner with a multidisciplinary team to deliver integrated, trauma-informed, and culturally competent care. * Use evidence-based practices to create meaningful outcomes, tracking progress and adapting plans as needed. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage Reimbursement

Are you passionate about making a difference in the lives of individuals recovering from mental illness, addiction, or trauma? Are you ready to use your lived experience and specialized training to advocate for and support others on their journey? We are seeking a Child Peer Recovery Support Specialist Level 2 to join our dedicated community-based team! This vital role focuses on helping individuals age 16 and up in their homes and the community by providing peer and wellness services them, the parents by teaching parenting skills and navigating Oklahoma systems of care. Some Key Duties: * Meet clients during inpatient care, plan for their aftercare needs, and provide ongoing support during their transition to outpatient services. * Advocate, coordinate, and integrate physical health, behavioral health, addiction treatment, and social services. * Facilitate recovery and wellness groups, including WRAP (Wellness Recovery Action Plan), while promoting self-advocacy and independence. * Build relationships with clients, families, and community providers to ensure seamless aftercare and resource access. * Provide health education, develop self-management plans, and encourage healthy lifestyles. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness) * Cell Phone Stipend * Mileage Reimbursement

DEFINITION: Works with the clinical staff and managers of assigned programs to ensure services are authorized, documented, billed, and paid in a timely and effective manner. Maintains cooperative relationship with all staff to ensure the best service is provided to the agency and cts as the point of contact for the clinical staff for assigned programs for any billing-related questions, problems or data requests related to the assigned programs. DUTIES AND RESPONSIBILITIES: * Enters billing data from clinical documentation to generate accurate billing charges in accordance with funding source requirements. * Reviews and verifies incoming clinical documentation for completeness, accuracy, and compliance with timeliness and payer-specific standards. * Collaborates with manager/supervisor to ensure electronic billing charges and corrections are completed timely to support maximum reimbursement. * Researches insurance claim denials, determines claim validity, and adjusts and resubmits claims through appropriate submission methods when warranted. * Inputs and maintains billing-related data in billing systems in accordance with established procedures and controls. * Maintains required performance data and billing and collections metrics. * Ensures eligibility and billing exceptions identified in the 271 eligibility file and 837 billing file are corrected and updated in the billing system in a timely manner; follows up with clinical staff to resolve data issues prior to the next billing cycle. * Proactively identifies, prevents, and assists in correcting CDC errors in PICIS, and supports staff in determining CDC status and appropriate corrective actions. * Proactively ensures all required eligibility information is obtained and updated timely to support accurate billing and maximum reimbursement; communicates barriers to timely and accurate billing to appropriate management. * Responsible for staying knowledgeable about and adhering to HIPAA regulations as well as other state, federal and agency regulations related to confidentiality of consumer health information. * Performs other duties as required and/or assigned by supervisor and/or executive staff. * Responsible for notifying supervisors of any training deficiencies that impair the PBS's ability to perform their duties.