Account Manager jobs at North Risk Partners

This position is responsible for developing and maintaining relationships with personal lines accounts, including homeowners, auto, personal umbrella, boat, and recreational vehicle insurance. Some service staff may also be involved in servicing farm, health and other coverages, depending on the individual office/agency's needs. Account managers work independently to advise and service client accounts. North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. Our team consists of over 400 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. North Risk's team is values-driven with a common mission of service - to our clients, to each other, and to our community. PRIMARY RESPONSIBILITIES Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner with support from the risk advisor and account management team. Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing Collaborate with risk advisor to determine and meet client goals. Support risk advisor by exercising independent judgement and discretion to: communicate and educate clients on policies as needed, evaluate and process client requests to ensure appropriate coverage is met, and resolve inquiries on service problems, billing and claims to ensure client satisfaction. Schedule and participate in client meetings as necessary. Develop and maintain positive and effective relationships with partner insurance carriers. Attend and actively participate in agency service training meetings. Enter activity and other relevant information into the company's software system(s) in accordance with company procedures. Follow all federal and state regulations, and best practices for avoiding errors and omissions. Continue professional development; pursue and maintain professional designations if applicable. Travel as necessary for company or training events. SECONDARY RESPONSIBILITIES Perform miscellaneous projects and complete various tasks as requested by management JOB SPECIFICATIONS Education, Experience, and Certifications High school degree or equivalent is required Bachelor's degree preferred, but not required Previous insurance experience in personal lines Ability to obtain a property and casualty insurance license BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude A self-starter who takes initiative to identify problems and lead by example Effective oral and written communication skills to effectively represent North Risk Partners as an employer of choice Ability to build strong, constructive relationships with a diverse range of clients, and organizational partners to discover common goals for a positive experience Strong attention to detail with excellent organizational skills Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions in order to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed FACE RISK HEAD ON Let's move forward together. North Risk Partners specializes in strategic insurance solutions for businesses and individuals. We are committed to helping clients face risk head-on with right-fit insurance coverage and attention to opportunities for preventing avoidable losses. For businesses, we offer programming and compliance support in the areas of HR, safety, worksite wellness and more. Serving our communities is an important part of who we are. From donating our time and resources, to mentoring up-and-coming professionals in the world of insurance, we are committed to seeing our communities thrive. Our size allows us to offer more choices in coverage and important risk management resources. We are one of the largest, privately-owned independent insurance brokerages in the Midwest with over 400 employees and over 30 locations. We value creating a foundation of trust in our relationships to make way for honest and challenging discussion, commitment, and accountability; and we believe developing these characteristics within ourselves, our teams, and with clients and partners leads to achieving and celebrating amazing results. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

This position is responsible for developing and maintaining relationships with commercial lines and transportation accounts. Account managers work independently to advise and service client accounts. North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. Our team consists of over 400 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. North Risk's team is values-driven with a common mission of service - to our clients, to each other, and to our community. PRIMARY RESPONSIBILITIES Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner. Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing Collaborate with risk advisors to determine and meet client goals. Support risk advisors by exercising independent judgement and discretion to: analyze markets for competitive pricing and develop insurance solutions for current clients, analyze quotes from carriers for accuracy, evaluate and prepare renewal comparisons and policy proposals, present proposals as needed, communicate and educate clients on policies as needed, evaluate and process client requests to ensure appropriate coverage is met, resolve inquiries on service problems, billing and claims to ensure client satisfaction, and receive and process new business, renewals, and cancellations. Experience in the Transportation Insurance Service space: Long Haul Trucking Bobtail Insurance Large Fleet Insurance Taxicab, Limousine and EMT Companies Other job Responsibilities: Provide excellent customer service to transportation accounts. Must possess great organizational, attention to detail and multi-tasking skills. This is a fast-paced environment that is service driven with several rush requests. Issue Certificates including contract review for specialized certificates Manage data daily on spreadsheets including drivers lists and equipment lists Gather, update and compile information for annual renewal review Schedule and participate in client meetings as necessary. Develop and maintain positive and effective relationships with partner insurance carriers. Promote value-added services available through North Risk Partners (i.e., professional consulting, webinars/seminars, communications, Zywave tools, and more). Refer business across all departments (i.e., property and casualty, employee benefits, and personal lines). Attend and actively participate in agency service training meetings. Enter activity and other relevant information into the company's software system(s) in accordance with company procedures. Follow all federal and state regulations, and best practices for avoiding errors and omissions. Continue professional development; pursue and maintain professional designations if applicable. Travel as necessary for client meetings. SECONDARY RESPONSIBILITIES Perform miscellaneous projects and complete various tasks as requested by management JOB SPECIFICATIONS Education, Experience, and Certifications High school degree or equivalent is required Bachelor's degree preferred, but not required Previous work experience in insurance or another service industry is helpful, but not required Ability to obtain a property and casualty insurance license BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude A self-starter who takes initiative to identify problems and lead by example Effective oral and written communication skills to effectively represent North Risk Partners as an employer of choice Ability to build strong, constructive relationships with a diverse range of clients, and organizational partners to discover common goals for a positive experience Strong attention to detail with excellent organizational skills Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions in order to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed FACE RISK HEAD ON Let's move forward together. North Risk Partners specializes in strategic insurance solutions for businesses and individuals. We are committed to helping clients face risk head-on with right-fit insurance coverage and attention to opportunities for preventing avoidable losses. For businesses, we offer programming and compliance support in the areas of HR, safety, worksite wellness and more. Serving our communities is an important part of who we are. From donating our time and resources, to mentoring up-and-coming professionals in the world of insurance, we are committed to seeing our communities thrive. Our size allows us to offer more choices in coverage and important risk management resources. We are one of the largest, privately-owned independent insurance brokerages in the Midwest with over 400 employees and over 30 locations. We value creating a foundation of trust in our relationships to make way for honest and challenging discussion, commitment, and accountability; and we believe developing these characteristics within ourselves, our teams, and with clients and partners leads to achieving and celebrating amazing results. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners. Job Summary The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more. Principal Duties and Responsibilities The primary responsibility of an Account Executive is to build a book of business through: * Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry. * Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk. Compensation Summary The first year's earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President's Club trip. Experience and Education * Passing the state licensing exam, once hired * Legally authorized to work in the United States Required Skills and Abilities * Exceptional written and verbal communication * Experience in a fast-paced work environment * B2B or B2C sales experience or related college major * Competitive attitude * Networking abilities * Entrepreneurial spirit * Problem-solving mentality * Self-motivated, hands on, self-starter mindset that can do the work * Strong time management * Strong attention to detail and organization Benefits Summary * High quality voluntary health, vision, dental insurance programs * Paid holidays, vacation, and sick leave * Benefit offerings vary per agency* This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner's franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision. To learn more about our job opportunities, apply here. We look forward to speaking with you!

Full-time Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a proactive and customer-focused Senior Commercial Lines Account Manager to serve as the primary point of contact for our clients. This position is responsible for supporting the sales team with the evaluation and management of commercial accounts and providing quality service to our clients. The Senior Commercial Lines Account Manager position requires a combination of strategic thinking, excellent communication skills, and a passion for delivering exceptional service. This position provides a fantastic opportunity for growth and the ability to impact the direction of the company through changes in processes and procedures, efficiencies, and strategic initiatives. ESSENTIAL RESPONSIBILITES Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing Service commercial lines accounts as assigned in accordance with company policies, procedures, and service standards Collaborate with Risk Advisors and the Commercial Processing team to determine and meet client goals Support Risk Advisors by exercising independent judgment and discretion to: Analyze markets for competitive pricing and develop insurance solutions for current clients Review carrier quotes, look for gaps in coverage, prepare proposals, and maintain client applications Analyze quotes and work with underwriters to negotiate on behalf of the Risk Advisor Communicate and educate clients on policies as needed Receive and process new business, renewals, and cancellations Support and lead change management in conjunction with leadership Manage large volumes of account support items regularly Schedule, attend, and participate in commercial lines meetings, trainings, and classes Develop and maintain positive and effective relationships with partner insurance carriers Promote value-added services available through North Risk Partners (i.e., professional consulting, webinars/seminars, communications, tools, and more) Strive to return phone calls, messages, and emails on the same business day Enter activity and other relevant information accurately into the company's software system(s) in accordance with company procedures Follow all federal and state regulations, and best practices for avoiding errors and omissions Continue professional development related to obtaining and maintaining licensing and designations as applicable Stay up to date on industry trends and best practices Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 5 years in commercial insurance service Active property & casualty insurance license Excellent oral and written communication skills Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by example Ability to work in a fast-paced environment Knowledge of AMS360 and ImageRight are a plus, but not required Proficiency in CRM software and Microsoft Office suite BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated base salary range for this full-time position is $70,000 - $90,000 annually, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Full-time Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a proactive and customer-focused Senior Commercial Lines Account Manager to serve as the primary point of contact for our clients. This position is responsible for supporting the sales team with the evaluation and management of commercial accounts and providing quality service to our clients. The Senior Commercial Lines Account Manager position requires a combination of strategic thinking, excellent communication skills, and a passion for delivering exceptional service. This position provides a fantastic opportunity for growth and the ability to impact the direction of the company through changes in processes and procedures, efficiencies, and strategic initiatives. ESSENTIAL RESPONSIBILITES Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing Service commercial lines accounts as assigned in accordance with company policies, procedures, and service standards Collaborate with Risk Advisors and the Commercial Processing team to determine and meet client goals Support Risk Advisors by exercising independent judgment and discretion to: Analyze markets for competitive pricing and develop insurance solutions for current clients Review carrier quotes, look for gaps in coverage, prepare proposals, and maintain client applications Analyze quotes and work with underwriters to negotiate on behalf of the Risk Advisor Communicate and educate clients on policies as needed Receive and process new business, renewals, and cancellations Support and lead change management in conjunction with leadership Manage large volumes of account support items regularly Schedule, attend, and participate in commercial lines meetings, trainings, and classes Develop and maintain positive and effective relationships with partner insurance carriers Promote value-added services available through North Risk Partners (i.e., professional consulting, webinars/seminars, communications, tools, and more) Strive to return phone calls, messages, and emails on the same business day Enter activity and other relevant information accurately into the company's software system(s) in accordance with company procedures Follow all federal and state regulations, and best practices for avoiding errors and omissions Continue professional development related to obtaining and maintaining licensing and designations as applicable Stay up to date on industry trends and best practices Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 5 years in commercial insurance service Active property & casualty insurance license Excellent oral and written communication skills Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by example Ability to work in a fast-paced environment Knowledge of AMS360 and ImageRight are a plus, but not required Proficiency in CRM software and Microsoft Office suite BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated base salary range for this full-time position is $70,000 - $90,000 annually, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners. Job Summary The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more. Principal Duties and Responsibilities The primary responsibility of an Account Executive is to build a book of business through: * Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry. * Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk. Compensation Summary The first year's earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President's Club trip. Experience and Education * Passing the state licensing exam, once hired * Legally authorized to work in the United States Required Skills and Abilities * Exceptional written and verbal communication * Experience in a fast-paced work environment * B2B or B2C sales experience or related college major * Competitive attitude * Networking abilities * Entrepreneurial spirit * Problem-solving mentality * Self-motivated, hands on, self-starter mindset that can do the work * Strong time management * Strong attention to detail and organization Benefits Summary * High quality voluntary health, vision, dental insurance programs * Paid holidays, vacation, and sick leave * Benefit offerings vary per agency* This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner's franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision. To learn more about our job opportunities, apply here. We look forward to speaking with you!

Full-time Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a proactive and customer-focused Commercial Lines Account Manager to serve as the primary point of contact for our clients. This position is responsible for supporting the sales team with the evaluation and management of commercial accounts and providing quality service to our clients. The Commercial Lines Account Manager position requires a combination of strategic thinking, excellent communication skills, and a passion for delivering exceptional service. This position provides a fantastic opportunity for growth and the ability to impact the direction of the company through changes in processes and procedures, efficiencies, and strategic initiatives. ESSENTIAL RESPONSIBILITES Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing Service commercial lines accounts as assigned in accordance with company policies, procedures, and service standards Collaborate with Risk Advisors and Commercial Processing team to determine and meet client goals Support Risk Advisors by exercising independent judgment and discretion to: Analyze markets for competitive pricing and develop insurance solutions for current clients Review carrier quotes, look for gaps in coverage, prepare proposals, and maintain client applications Communicate and educate clients on policies as needed Receive and process new business, renewals, and cancellations Ensure maximum client retention and generation through relationship building Manage large volumes of account support items regularly Schedule, attend, and participate in commercial lines meetings, trainings, and classes Develop and maintain positive and effective relationships with partner insurance carriers Promote value-added services available through North Risk Partners (i.e., professional counseling, webinars/seminars, communications, tools, and more) Strive to return phone calls, messages, and emails on the same business day Enter activity and other relevant information accurately into the company's software system(s) in accordance with company procedures Follow all federal and state regulations, and best practices for avoiding errors and omissions Continue professional development; obtain and maintain licensing and designations Stay up to date on industry trends and best practices Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years in the commercial insurance service Active property & casualty insurance license, or willing to obtain one Excellent oral and written communication skills Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by example Ability to work in a fast-paced environment Knowledge of AMS360 and ImageRight are a plus, but not required Proficiency in CRM software and Microsoft Office suite BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated base salary range for this full-time position is $60,000 - $75,000 annually, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Full-time Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a proactive and customer-focused Commercial Lines Account Manager to serve as the primary point of contact for our clients. This position is responsible for supporting the sales team with the evaluation and management of commercial accounts and providing quality service to our clients. The Commercial Lines Account Manager position requires a combination of strategic thinking, excellent communication skills, and a passion for delivering exceptional service. This position provides a fantastic opportunity for growth and the ability to impact the direction of the company through changes in processes and procedures, efficiencies, and strategic initiatives. ESSENTIAL RESPONSIBILITES Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing Service commercial lines accounts as assigned in accordance with company policies, procedures, and service standards Collaborate with Risk Advisors and Commercial Processing team to determine and meet client goals Support Risk Advisors by exercising independent judgment and discretion to: Analyze markets for competitive pricing and develop insurance solutions for current clients Review carrier quotes, look for gaps in coverage, prepare proposals, and maintain client applications Communicate and educate clients on policies as needed Receive and process new business, renewals, and cancellations Ensure maximum client retention and generation through relationship building Manage large volumes of account support items regularly Schedule, attend, and participate in commercial lines meetings, trainings, and classes Develop and maintain positive and effective relationships with partner insurance carriers Promote value-added services available through North Risk Partners (i.e., professional counseling, webinars/seminars, communications, tools, and more) Strive to return phone calls, messages, and emails on the same business day Enter activity and other relevant information accurately into the company's software system(s) in accordance with company procedures Follow all federal and state regulations, and best practices for avoiding errors and omissions Continue professional development; obtain and maintain licensing and designations Stay up to date on industry trends and best practices Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years in the commercial insurance service Active property & casualty insurance license, or willing to obtain one Excellent oral and written communication skills Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by example Ability to work in a fast-paced environment Knowledge of AMS360 and ImageRight are a plus, but not required Proficiency in CRM software and Microsoft Office suite BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated base salary range for this full-time position is $60,000 - $75,000 annually, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Full-time Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a proactive and customer-focused Commercial Lines Account Manager to serve as the primary point of contact for our clients. This position is responsible for supporting the sales team with the evaluation and management of commercial accounts and providing quality service to our clients. The Commercial Lines Account Manager position requires a combination of strategic thinking, excellent communication skills, and a passion for delivering exceptional service. This position provides a fantastic opportunity for growth and the ability to impact the direction of the company through changes in processes and procedures, efficiencies, and strategic initiatives. ESSENTIAL RESPONSIBILITES Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing Service commercial lines accounts as assigned in accordance with company policies, procedures, and service standards Collaborate with Risk Advisors and Commercial Processing team to determine and meet client goals Support Risk Advisors by exercising independent judgment and discretion to: Analyze markets for competitive pricing and develop insurance solutions for current clients Review carrier quotes, look for gaps in coverage, prepare proposals, and maintain client applications Communicate and educate clients on policies as needed Receive and process new business, renewals, and cancellations Ensure maximum client retention and generation through relationship building Manage large volumes of account support items regularly Schedule, attend, and participate in commercial lines meetings, trainings, and classes Develop and maintain positive and effective relationships with partner insurance carriers Promote value-added services available through North Risk Partners (i.e., professional counseling, webinars/seminars, communications, tools, and more) Strive to return phone calls, messages, and emails on the same business day Enter activity and other relevant information accurately into the company's software system(s) in accordance with company procedures Follow all federal and state regulations, and best practices for avoiding errors and omissions Continue professional development; obtain and maintain licensing and designations Stay up to date on industry trends and best practices Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years in the commercial insurance service Active property & casualty insurance license, or willing to obtain one Excellent oral and written communication skills Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by example Ability to work in a fast-paced environment Knowledge of AMS360 and ImageRight are a plus, but not required Proficiency in CRM software and Microsoft Office suite BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated base salary range for this full-time position is $60,000 - $75,000 annually, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a proactive and customer-focused Commercial Lines Account Manager to serve as the primary point of contact for our clients. This position is responsible for supporting the sales team with the evaluation and management of commercial accounts and providing quality service to our clients. The Commercial Lines Account Manager position requires a combination of strategic thinking, excellent communication skills, and a passion for delivering exceptional service. This position provides a fantastic opportunity for growth and the ability to impact the direction of the company through changes in processes and procedures, efficiencies, and strategic initiatives. ESSENTIAL RESPONSIBILITES * Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner * Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing * Service commercial lines accounts as assigned in accordance with company policies, procedures, and service standards * Collaborate with Risk Advisors and Commercial Processing team to determine and meet client goals * Support Risk Advisors by exercising independent judgment and discretion to: * Analyze markets for competitive pricing and develop insurance solutions for current clients * Review carrier quotes, look for gaps in coverage, prepare proposals, and maintain client applications * Communicate and educate clients on policies as needed * Receive and process new business, renewals, and cancellations * Ensure maximum client retention and generation through relationship building * Manage large volumes of account support items regularly * Schedule, attend, and participate in commercial lines meetings, trainings, and classes * Develop and maintain positive and effective relationships with partner insurance carriers * Promote value-added services available through North Risk Partners (i.e., professional counseling, webinars/seminars, communications, tools, and more) * Strive to return phone calls, messages, and emails on the same business day * Enter activity and other relevant information accurately into the company's software system(s) in accordance with company procedures * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Continue professional development; obtain and maintain licensing and designations * Stay up to date on industry trends and best practices Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) * A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years in the commercial insurance service * Active property & casualty insurance license, or willing to obtain one * Excellent oral and written communication skills * Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively * Self-starter who takes initiative to identify problems and lead by example * Ability to work in a fast-paced environment * Knowledge of AMS360 and ImageRight are a plus, but not required * Proficiency in CRM software and Microsoft Office suite BEHAVIOR EXPECTATIONS * A role model for North Risk Partners' core values, mission, and desired culture * Demonstrate enthusiasm and a positive attitude * Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders * A team player who collaborates and works well with his/her coworkers * A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS * Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds * Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently * Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization * Sit and a desk for extended periods of time and perform long hours of work sitting at a computer * Move around office/building/facilities repeatedly throughout the day * Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels * Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings * Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated base salary range for this full-time position is $60,000 - $75,000 annually, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Full-time Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY North Risk's Select Service #one TEAM is currently seeking a driven and experienced Account Manager. As a Select Service Account Manager, you will be responsible for providing exceptional service and managing small business accounts ensuring clients insurance needs are met. You will serve as a primary point of contact for clients providing advice, personalized service, and timely assistance. ESSENTIAL RESPONSIBILITIES Develop and maintain strong relationships with small business clients through understanding, advising, and providing correspondence in a quick and accurate manner Act as a trusted insurance professional, answering questions and assisting with plan and/or carrier changes, claims, and billing Collaborate with other Account Managers to ensure consistency of processes and procedures across all regions Monitor and maintain the Select Service task list in collaboration with the other Account Managers to ensure completion in a quick and accurate manner Analyze and develop small business insurance solutions to mitigate risks effectively based on client needs Stay informed on trends, advancements, and changes to the regulatory climate for business and the insurance industry Attend and actively participate in team, department, and business line meetings Develop and maintain positive relationships with partner insurance carriers Enter activity and other relevant information into the company's software system(s) in accordance with company procedures Follow all federal and state regulations, and best practices regarding errors and omissions Collect overdue account receivable balances from customers in accordance with company policy Continue professional development; pursue and maintain professional designations if applicable Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 2 years in the commercial insurance industry Active property & casualty insurance license, or willing to obtain one Understanding of small business insurance products Excellent oral and written communication skills Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively Ability to work in a fast-paced environment BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated base salary range for this full-time position is $52,000 - $70,000 annually, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a customer-focused Personal Lines Associate Account Manager who is eager to learn and serve as a point of contact for our clients. This position is focused on understanding the basics of insurance coverage and assisting in data entry and rating quotes while remaining clear of errors. This individual will collaborate with team members in managing personal accounts and assist Account Managers with daily tasks. This position requires a combination of excellent communication skills and a passion for delivering exceptional service. ESSENTIAL RESPONSIBILITES * Prepare for the property and casualty licensing exam, and participate in Total CSR courses * Work collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to: shared email inboxes, phone ring groups, and the agency documentation system * Maintain client files in the agency management system following standard company policies and procedures, ensuring #one TEAM's mission of service * Develop relationships with partner insurance carriers and underwriting teams * Assist in sending ID cards, handling non-complex endorsements, processing cancellations, answering billing questions, and responding to voicemails in the service inbox in a timely, accurate manner * Remarket renters and auto policies, and generate toy quotes for clients * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) * A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experience * Willingness to obtain an insurance license * Demonstrated success in customer service * Excellent oral and written communication skills * Strong attention to detail with organizational skills, demonstrating ability to prioritize tasks effectively * Self-starter who takes initiative to identify problems and lead by example * Ability to work in a fast-paced environment * Proficiency in Microsoft Office suite BEHAVIOR EXPECTATIONS * A role model for North Risk Partners' core values, mission, and desired culture * Demonstrate enthusiasm and a positive attitude * Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders * A team player who collaborates and works well with his/her coworkers * A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS * Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds * Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently * Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization * Sit and a desk for extended periods of time and perform long hours of work sitting at a computer * Move around office/building/facilities repeatedly throughout the day * Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels * Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings * Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated range for this full-time position is $23.56 - $26.44 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Full-time Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a customer-focused Personal Lines Associate Account Manager who is eager to learn and serve as a point of contact for our clients. This position is focused on understanding the basics of insurance coverage and assisting in data entry and rating quotes while remaining clear of errors. This individual will collaborate with team members in managing personal accounts and assist Account Managers with daily tasks. This position requires a combination of excellent communication skills and a passion for delivering exceptional service. ESSENTIAL RESPONSIBILITES Prepare for the property and casualty licensing exam, and participate in Total CSR courses Work collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to: shared email inboxes, phone ring groups, and the agency documentation system Maintain client files in the agency management system following standard company policies and procedures, ensuring #one TEAM's mission of service Develop relationships with partner insurance carriers and underwriting teams Assist in sending ID cards, handling non-complex endorsements, processing cancellations, answering billing questions, and responding to voicemails in the service inbox in a timely, accurate manner Remarket renters and auto policies, and generate toy quotes for clients Assist in greeting and handling customer walk-ins, along with drop-off payments Follow all federal and state regulations, and best practices for avoiding errors and omissions Attend and participate in personal lines meetings, training, and classes Continue professional development; pursue and maintain licensing and designations as applicable Assist in greeting and handling customer walk-ins, along with drop-off payments Follow all federal and state regulations, and best practices for avoiding errors and omissions Attend and participate in personal lines meetings, training, and classes Continue professional development; pursue and maintain licensing and designations as applicable Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experience Willingness to obtain an insurance license Demonstrated success in customer service Excellent oral and written communication skills Strong attention to detail with organizational skills, demonstrating ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by example Ability to work in a fast-paced environment Proficiency in Microsoft Office suite BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated range for this full-time position is $23.56 - $26.44 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a customer-focused Personal Lines Associate Account Manager who is eager to learn and serve as a point of contact for our clients. This position is focused on understanding the basics of insurance coverage and assisting in data entry and rating quotes while remaining clear of errors. This individual will collaborate with team members in managing personal accounts and assist Account Managers with daily tasks. This position requires a combination of excellent communication skills and a passion for delivering exceptional service. ESSENTIAL RESPONSIBILITES * Prepare for the property and casualty licensing exam, and participate in Total CSR courses * Work collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to: shared email inboxes, phone ring groups, and the agency documentation system * Maintain client files in the agency management system following standard company policies and procedures, ensuring #one TEAM's mission of service * Develop relationships with partner insurance carriers and underwriting teams * Assist in sending ID cards, handling non-complex endorsements, processing cancellations, answering billing questions, and responding to voicemails in the service inbox in a timely, accurate manner * Remarket renters and auto policies, and generate toy quotes for clients * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) * A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experience * Willingness to obtain an insurance license * Demonstrated success in customer service * Excellent oral and written communication skills * Strong attention to detail with organizational skills, demonstrating ability to prioritize tasks effectively * Self-starter who takes initiative to identify problems and lead by example * Ability to work in a fast-paced environment * Proficiency in Microsoft Office suite BEHAVIOR EXPECTATIONS * A role model for North Risk Partners' core values, mission, and desired culture * Demonstrate enthusiasm and a positive attitude * Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders * A team player who collaborates and works well with his/her coworkers * A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS * Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds * Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently * Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization * Sit and a desk for extended periods of time and perform long hours of work sitting at a computer * Move around office/building/facilities repeatedly throughout the day * Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels * Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings * Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated range for this full-time position is $23.56 - $26.44 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a customer-focused Personal Lines Associate Account Manager who is eager to learn and serve as a point of contact for our clients. This position is focused on understanding the basics of insurance coverage and assisting in data entry and rating quotes while remaining clear of errors. This individual will collaborate with team members in managing personal accounts and assist Account Managers with daily tasks. This position requires a combination of excellent communication skills and a passion for delivering exceptional service. ESSENTIAL RESPONSIBILITES * Prepare for the property and casualty licensing exam, and participate in Total CSR courses * Work collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to: shared email inboxes, phone ring groups, and the agency documentation system * Maintain client files in the agency management system following standard company policies and procedures, ensuring #one TEAM's mission of service * Develop relationships with partner insurance carriers and underwriting teams * Assist in sending ID cards, handling non-complex endorsements, processing cancellations, answering billing questions, and responding to voicemails in the service inbox in a timely, accurate manner * Remarket renters and auto policies, and generate toy quotes for clients * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) * A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experience * Willingness to obtain an insurance license * Demonstrated success in customer service * Excellent oral and written communication skills * Strong attention to detail with organizational skills, demonstrating ability to prioritize tasks effectively * Self-starter who takes initiative to identify problems and lead by example * Ability to work in a fast-paced environment * Proficiency in Microsoft Office suite BEHAVIOR EXPECTATIONS * A role model for North Risk Partners' core values, mission, and desired culture * Demonstrate enthusiasm and a positive attitude * Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders * A team player who collaborates and works well with his/her coworkers * A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS * Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds * Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently * Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization * Sit and a desk for extended periods of time and perform long hours of work sitting at a computer * Move around office/building/facilities repeatedly throughout the day * Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels * Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings * Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated range for this full-time position is $23.56 - $26.44 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Full-time Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a customer-focused Personal Lines Associate Account Manager who is eager to learn and serve as a point of contact for our clients. This position is focused on understanding the basics of insurance coverage and assisting in data entry and rating quotes while remaining clear of errors. This individual will collaborate with team members in managing personal accounts and assist Account Managers with daily tasks. This position requires a combination of excellent communication skills and a passion for delivering exceptional service. ESSENTIAL RESPONSIBILITES Prepare for the property and casualty licensing exam, and participate in Total CSR courses Work collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to: shared email inboxes, phone ring groups, and the agency documentation system Maintain client files in the agency management system following standard company policies and procedures, ensuring #one TEAM's mission of service Develop relationships with partner insurance carriers and underwriting teams Assist in sending ID cards, handling non-complex endorsements, processing cancellations, answering billing questions, and responding to voicemails in the service inbox in a timely, accurate manner Remarket renters and auto policies, and generate toy quotes for clients Assist in greeting and handling customer walk-ins, along with drop-off payments Follow all federal and state regulations, and best practices for avoiding errors and omissions Attend and participate in personal lines meetings, training, and classes Continue professional development; pursue and maintain licensing and designations as applicable Assist in greeting and handling customer walk-ins, along with drop-off payments Follow all federal and state regulations, and best practices for avoiding errors and omissions Attend and participate in personal lines meetings, training, and classes Continue professional development; pursue and maintain licensing and designations as applicable Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experience Willingness to obtain an insurance license Demonstrated success in customer service Excellent oral and written communication skills Strong attention to detail with organizational skills, demonstrating ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by example Ability to work in a fast-paced environment Proficiency in Microsoft Office suite BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated range for this full-time position is $23.56 - $26.44 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a customer-focused Personal Lines Associate Account Manager who is eager to learn and serve as a point of contact for our clients. This position is focused on understanding the basics of insurance coverage and assisting in data entry and rating quotes while remaining clear of errors. This individual will collaborate with team members in managing personal accounts and assist Account Managers with daily tasks. This position requires a combination of excellent communication skills and a passion for delivering exceptional service. ESSENTIAL RESPONSIBILITES * Prepare for the property and casualty licensing exam, and participate in Total CSR courses * Work collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to: shared email inboxes, phone ring groups, and the agency documentation system * Maintain client files in the agency management system following standard company policies and procedures, ensuring #one TEAM's mission of service * Develop relationships with partner insurance carriers and underwriting teams * Assist in sending ID cards, handling non-complex endorsements, processing cancellations, answering billing questions, and responding to voicemails in the service inbox in a timely, accurate manner * Remarket renters and auto policies, and generate toy quotes for clients * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) * A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experience * Willingness to obtain an insurance license * Demonstrated success in customer service * Excellent oral and written communication skills * Strong attention to detail with organizational skills, demonstrating ability to prioritize tasks effectively * Self-starter who takes initiative to identify problems and lead by example * Ability to work in a fast-paced environment * Proficiency in Microsoft Office suite BEHAVIOR EXPECTATIONS * A role model for North Risk Partners' core values, mission, and desired culture * Demonstrate enthusiasm and a positive attitude * Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders * A team player who collaborates and works well with his/her coworkers * A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS * Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds * Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently * Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization * Sit and a desk for extended periods of time and perform long hours of work sitting at a computer * Move around office/building/facilities repeatedly throughout the day * Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels * Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings * Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated range for this full-time position is $23.56 - $26.44 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a customer-focused Personal Lines Associate Account Manager who is eager to learn and serve as a point of contact for our clients. This position is focused on understanding the basics of insurance coverage and assisting in data entry and rating quotes while remaining clear of errors. This individual will collaborate with team members in managing personal accounts and assist Account Managers with daily tasks. This position requires a combination of excellent communication skills and a passion for delivering exceptional service. ESSENTIAL RESPONSIBILITES * Prepare for the property and casualty licensing exam, and participate in Total CSR courses * Work collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to: shared email inboxes, phone ring groups, and the agency documentation system * Maintain client files in the agency management system following standard company policies and procedures, ensuring #one TEAM's mission of service * Develop relationships with partner insurance carriers and underwriting teams * Assist in sending ID cards, handling non-complex endorsements, processing cancellations, answering billing questions, and responding to voicemails in the service inbox in a timely, accurate manner * Remarket renters and auto policies, and generate toy quotes for clients * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable * Assist in greeting and handling customer walk-ins, along with drop-off payments * Follow all federal and state regulations, and best practices for avoiding errors and omissions * Attend and participate in personal lines meetings, training, and classes * Continue professional development; pursue and maintain licensing and designations as applicable Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) * A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experience in personal lines insurance * Willingness to obtain & maintain an insurance license * Demonstrated success in customer service * Excellent oral and written communication skills * Strong attention to detail with organizational skills, demonstrating ability to prioritize tasks effectively * Self-starter who takes initiative to identify problems and lead by example * Ability to work in a fast-paced environment * Proficiency in Microsoft Office suite BEHAVIOR EXPECTATIONS * A role model for North Risk Partners' core values, mission, and desired culture * Demonstrate enthusiasm and a positive attitude * Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders * A team player who collaborates and works well with his/her coworkers * A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS * Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds * Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently * Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization * Sit and a desk for extended periods of time and perform long hours of work sitting at a computer * Move around office/building/facilities repeatedly throughout the day * Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels * Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings * Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated range for this full-time position is $23.56 - $26.44 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Full-time Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY We are looking for a customer-focused Personal Lines Associate Account Manager who is eager to learn and serve as a point of contact for our clients. This position is focused on understanding the basics of insurance coverage and assisting in data entry and rating quotes while remaining clear of errors. This individual will collaborate with team members in managing personal accounts and assist Account Managers with daily tasks. This position requires a combination of excellent communication skills and a passion for delivering exceptional service. ESSENTIAL RESPONSIBILITES Prepare for the property and casualty licensing exam, and participate in Total CSR courses Work collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to: shared email inboxes, phone ring groups, and the agency documentation system Maintain client files in the agency management system following standard company policies and procedures, ensuring #one TEAM's mission of service Develop relationships with partner insurance carriers and underwriting teams Assist in sending ID cards, handling non-complex endorsements, processing cancellations, answering billing questions, and responding to voicemails in the service inbox in a timely, accurate manner Remarket renters and auto policies, and generate toy quotes for clients Assist in greeting and handling customer walk-ins, along with drop-off payments Follow all federal and state regulations, and best practices for avoiding errors and omissions Attend and participate in personal lines meetings, training, and classes Continue professional development; pursue and maintain licensing and designations as applicable Assist in greeting and handling customer walk-ins, along with drop-off payments Follow all federal and state regulations, and best practices for avoiding errors and omissions Attend and participate in personal lines meetings, training, and classes Continue professional development; pursue and maintain licensing and designations as applicable Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years customer service experience in personal lines insurance Willingness to obtain & maintain an insurance license Demonstrated success in customer service Excellent oral and written communication skills Strong attention to detail with organizational skills, demonstrating ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by example Ability to work in a fast-paced environment Proficiency in Microsoft Office suite BEHAVIOR EXPECTATIONS A role model for North Risk Partners' core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated range for this full-time position is $23.56 - $26.44 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.