North Shore Animal League America jobs - 71 jobs

At Lighthouse, we're on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential. Backed by $370 million in series C funding and driven by an unwavering passion for growth, we've welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities. At Lighthouse, we're more than just a workplace - we're a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry's most exciting rocket-ship? 🚀 What you will do #LI-Hybrid As an Account Executive for Independent Hotels, you will be responsible for identifying and developing new business opportunities, building strong client relationships, and driving revenue by selling Lighthouse's Indy product suite to independent hotels. Your role involves managing outbound sales activities, understanding customer needs, negotiating contracts, and successfully closing deals to achieve sales targets. This position requires a proactive and strategic approach to expand Lighthouse's presence in the independent hotel market. The ideal candidate will be based in Denver, Colorado with the ability to work a hybrid schedule (2-3 times per week in office). Where you will have impact Your impact will be directly tied to revenue growth and client acquisition within the independent hotel market. You will be a key player in expanding Lighthouse's market presence in the US by identifying new opportunities, fostering strong relationships, and ensuring customer success and satisfaction. Actively seek and develop new business opportunities within the independent hotel market. Manage outbound sales activities for an assigned portfolio of independent hotels. Sell the Lighthouse Indy product suite, including Pricing Manager, Channel Manager, Reservation Manager, and Booking Engine. Identify customer needs and challenges, providing tailored solutions to drive adoption of Lighthouse products. Build and maintain strong relationships with independent hotel clients. Negotiate contracts and close agreements to maximize revenue. Collaborate with the SDR team to identify and develop opportunities within the assigned territory. Attend industry events, conferences, and networking opportunities to generate leads and expand Lighthouse's presence in the market. Keep thorough and accurate records and log all sales activities in our CRM system Develop and execute business development plans to achieve sales targets and optimize sales strategies. Provide client feedback to the Product Development team to enhance product offerings. About our team Join our dynamic Revenue team of over 150 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organisation. What's in it for you? Impactful work: Shape products relied on by 85,000+ users worldwide. Competitive compensation: Proactively maintained to value your work. Flexible working environment: Work from home or at one of our global offices. Flexible time off: Autonomy to manage your work-life balance. 401k matching: Up to 4%. Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA. Employer paid Short Term Disability + $50,000 Life Insurance Parental leave: 12 week company paid primary caregiver leave, 3 week company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan. Wellbeing support: Subsidized up to 80% ClassPass subscription. Referral bonuses: Earn rewards for bringing in new talent. Who you are 2+ years quota carrying sales experience, preferably in hospitality or SaaS Ability to manage a high velocity sales cycle Track record of meeting or exceeding sales quotas. Strong understanding of independent hotel operations and their technology needs. Exceptional command of the English language Excellent negotiation and relationship-building skills. Proficiency in CRM tools such as Salesforce and Sales Engagement tools such as Groove Self-motivated with a results-oriented mindset Exceptional communication and presentation skills Ability to work independently and collaboratively within a team environment In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $60,000.00 - $66,500.00 USD ($99,000-$104,000 OTE). We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range. Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture. If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you. We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid

The Director of Database Operations will be responsible for leading the architectural design, and data operations management of the Development department's Salesforce, Data Warehouse and associated integrated systems. The Director of Data Operations will focus on system maintenance and enhancements that improve department-wide productivity, support ongoing Development fundraising efforts, and help the organization achieve both short- and long-term fundraising goals. This role will also be integral to the success of the organization in maintaining and enhancing the data ecosystem through technology and innovation. Reporting to the Senior Director of Data Strategy and Operations, the Director of Data Operations will have primary responsibility for leading the CRM technology ecosystem's advancement and management along with the team that supports this ongoing work. This includes but is not limited to oversight of fundraising business processes, management of ETL and reporting tools, administration of multiple Salesforce instances (including Non Profit Cloud), supervision of a data warehouse, and ongoing vendor data management. Operating under a high standard for data governance and oversight, the Director of Database Operations will support the Department's ability to meet KPI objectives and achieve organizational fundraising goals, sustaining long term growth for the ASPCA. What You'll Do The Director, Data Operations reports directly to the Senior Director, Data Strategy & Operations and has 3 direct reports. Where and When You'll Work This remote-based position is open to all eligible candidates based within the United States. Ability and willingness to travel up to several times annually, as needed. What You'll Get Compensation The target hiring range is based on where the employee works, which for remote roles is the employee's primary location of residence, and its respective cost of labor. You can view which zone applies to you based on your location (aspca.app.box.com/v/aspcazonetable). For questions regarding locations not on the list, please send an email to ***************** for more information. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Zone 1: $120,000 - $127,000 Zone 2: $132,000 - $139,000 Zone 3: $146,000 - $154,000 Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include but are not limited to: Affordable health coverage, including medical, employer-paid dental and optional vision coverage. Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions - we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. Responsibilities: Responsibility buckets are listed in general order of importance. They include, but are not limited to: Database and Technical Management Define, implement, and manage business and technical processes of the CRM system for both SFMC and NPSP, Azure Data Factory, Azure Data Warehouse (including database maintenance, user support, training, user adoption, customization, updates, etc.); assess operational gaps and design, develop and implement customizable and scalable solutions as needed. Creatively develop and lead implementation of innovative, customized, technical solutions that address the department's challenges related to large data volume management. Serve as the internal Salesforce subject matter expert on high level, department-wide projects such as integration of new tools and processes; data migration efforts, and other projects as required from Development stakeholders. Work closely with the Change Management committee to review, analyze, and evaluate stakeholder projects and requests. Gather information, define scope and feasibility, and oversee the implementation of complex technical solutions. Review the latest application releases from Salesforce, Azure and other affiliated vendors on a regular basis to determine new features that are appropriate for end-users; make recommendations within budget to department leadership. Proactively monitor database and data ecosystem performance; identify and recommend solutions for enhanced performance on an ongoing basis with particular focus on Salesforce storage, API limits, and Object size. Support special projects as needed, providing expert technical advice for optimal database performance while meeting fundraising objectives. Using prior experience combined with independent research, recommend technical and business process solutions that meet the requirements of the project. Management and Leadership Supervise, train, and mentor a team responsible for accurate and timely management of donor/gift data, database administration, database enhancements, and overall data integrity. Ensure team resources are appropriately prioritized and provide coaching to staff when challenges arise that impact deadlines and deliverables. Focus on developing team members' soft and hard skills with a goal of elevating performance through active, actionable feedback. Develop and guide the team in support of the ASPCA's core values. Manage reports, providing routine direction, guidance, and coaching on their work product and development. Lead direct reports through annual goal-setting conversations that cascade from larger team goals and the organization's key goals. Provide consistent, ongoing feedback through 1:1 conversations, quarterly feedback sessions, both formally and informally. Oversee the operations and business processes that produce the monthly revenue and adjustment reports for the Finance Department. Qualifications Strong familiarity with nonprofit fundraising, including major and planned giving, multi-channel direct marketing fundraising such as mail, digital, canvass and telemarketing. Strong critical thinking, problem-solving, and communication skills Experience implementing master data management strategies and tools preferred. Project management and organizational skills with the ability to manage and prioritize multiple project and deadlines in a fast-paced environment Proactive self-starter, team-oriented, with an ability to interface with all organizational levels Flexibility for availability outside of normal business hours for code deployments, emergencies or urgent troubleshooting requests as needed. Prior experience managing a team required Ability to exemplify ASPCA's core values and behavioral competencies Language English (required) Education and Work Experience Bachelor's degree preferred; or equivalent practical experience required Prior experience managing a team required; experience training and/or mentoring more junior team members in database administration preferred 5+ years of relevant database management experience required Salesforce Administrator Certificate preferred. NonProfit Success Pack or NonProfit Cloud Consultant Certifications a plus. Salesforce Marketing Cloud experience a plus. At least 3 years' experience as a Salesforce Administrator required; certification(s) a plus. Experience building complex data integrations, designing implementation, testing and documenting of such work required. Experience implementing master data management strategies and tools preferred. Experience with Extract, Transform, and Load (ETL) tools preferred. Qualifications: See above for qualifications details.Sales Force Administrator - Sales Force Language: English Education and Work Experience: Bachelors (Required) Database Experience, Project Management Experience

Who We Are ACC is one of the nation's largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need. Summary The Senior Recruiter is responsible for leading the recruitment process at ACC. You'll develop and execute innovative recruitment strategies to attract, engage, and hire exceptional talent at all levels of the organization. As ACC continues to expand, including the opening of our new Bronx Care Center, this is an exciting opportunity to make a lasting impact on our growing team and the future of ACC. Required Qualifications: Bachelor's degree in Human Resources or related field required. Minimum 5 years of recruitment experience required; nonprofit or animal welfare experience a plus. Experience using applicant tracking systems required (ADP Workforce Now preferred). Demonstrated success recruiting in a high-volume and fast-paced environment. Benefits ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan. Please use this link for more details on our benefits package. Essential Job Functions: Lead and independently manage recruitment process and strategy for a wide range of positions across all departments and locations, exercising discretion and independent judgment in sourcing methods, candidate evaluation, and hiring recommendations, while ensuring a high-quality candidate experience from application to hire. Conduct candidate interviews and evaluate qualifications using professional judgment, providing independent, data-informed hiring recommendations to hiring managers and leadership. Partner with hiring managers to understand staffing needs and develop effective recruitment strategies. Oversee applicant tracking software and recruitment data to analyze trends, assess process effectiveness, identify compliance risks, and recommend strategic improvements to recruitment practices. Other Responsibilities: Develop and maintain strong relationships with hiring managers, providing guidance and best practices throughout the hiring process. Source and engage passive candidates through creative outreach, professional networks, and social media platforms exercising professional judgement in the sourcing strategy selection. Seek out and represent ACC at career fairs, networking events, and community partnerships to promote our employer brand. Collaborate with the communications team to create compelling recruitment materials and social media campaigns that highlight ACC's mission and workplace culture. Develop and maintain a pipeline of qualified candidates for current and future openings by networking with candidates through local communities, associations and colleges. Work with the hiring managers to develop s that accurately reflect the requirements of our positions and ensure that they are inclusive. Create attractive job postings from the job descriptions that will stand out amongst the crowd on job boards. Analyze hiring data and metrics to measure effectiveness and recommend improvements to the recruitment strategy. Identify workforce trends and support long-term staffing plans. Collaborate with external partners, colleges, and organizations to strengthen community recruiting efforts. Analyze feedback on recruitment and onboarding from the new hires and adjust procedures based off feedback. Contribute to diversity, equity, and inclusion (DEI) initiatives by fostering inclusive hiring practices. Other duties as assigned by supervisor. Preferred Qualifications: Excellent communication and interpersonal skills. Strong organizational and time management skills, with attention to detail and follow-through. Ability to work independently while collaborating effectively within a team. Apply working knowledge of employment laws and recruitment best practices to interpret policy, identify compliance risks, and provide guidance to hiring managers throughout the hiring process. Work Environment ACC has five locations across the 5 boroughs and a corporate headquarters in downtown Manhattan. This position is a hybrid position that is mostly remote. This position is normally based in our headquarters and includes occasional visits to the other animal sheltering locations and offsite locations. Animal Care Centers houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance. Schedule subject to change based on operational need. Reports to: Senior Manager, Recruitment and Training Overtime: This position is not eligible for overtime.

* This role is required to be onsite at the Bellevue office when needed. ? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What's unique about this role? The Intake Specialist is responsible for assisting with more advanced Intake tasks such as archive and purge requests, custom requests, email/file conversions, job requirements scoping, workflow improvements, evidence disposition and documentation, while maintaining high levels of quality. This role possesses a working knowledge and skill set that can be applied to perform the core duties of the Intake Technician role with little to no supervision. These tasks can include but are not limited to, logging evidentiary media, pre-processing data, and preparing reports. What will this person do? * Assist with scoping of custom requests with other departments and provide accurate timelines for completion of work. * Perform advanced pre-processing functions using Forensic tools to search and/or cull data per client requests. * Identify Mac OS data and perform advanced pre-processing tasks to properly handle Mac Mail files. * Perform email conversion of Mac Mail to PST using commercial tools. * Identify Gmail data types and perform email conversion using proprietary tools. * Proactively identify areas for improved workflow, quality, internal documentation and processes to maximize system resources and efficiencies as applicable. * Assist with process improvements via testing, providing feedback, etc. * Contribute to positive working environment as team player; willingly accept additional challenges and help drive issues to resolution. * Assist with training and other internal initiatives as needed. * Handle physical media while maintaining proper Chain of Custody, generate reports and conduct data backups, extraction/restoration, and pre-processing using forensic applications and methods. * Work proactively on job requests from a queue while effectively communicating job status and potential issues with Intake Manager\Queue Manager. * Use password cracking software and industry known forensic tools. * Perform thorough quality checks on client data and work product at multiple stages to ensure quality and maintain a sense of urgency on high priority and critical requests. * Perform administrative duties relevant to project maintenance (billing, reporting, etc.).Help maintain a clean and well-organized computer lab at all times. * Perform other related duties as assigned. Bring your passion and together we will shine. It would also be great if you have the following: * High School degree or equivalent experience. Associate's degree, two-year certification, Bachelor's Degree, or equivalent work experience/certifications preferred. * Typically requires 3 to 5 years of handling sensitive data, preferably in an electronic discovery environment. * Previous experience preferred in computer forensics, eDiscovery, information technology, or law firm litigation support preferred but not required. * Demonstrated experience with computer hardware and physical media. * High School degree or equivalent experience. Associate's degree, two-year certification, Bachelor's Degree, or equivalent work experience/certifications preferred. * Typically requires 3 to 5 years of handling sensitive data, preferably in an electronic discovery environment. * Previous experience preferred in computer forensics, eDiscovery, information technology, or law firm litigation support preferred but not required. * Demonstrated experience with computer hardware and physical media. Work Environment and Physical Demands * Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. * Duties may require occasionally working outside normal business hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. This role will be eligible to participate in an annual bonus or incentive program. Lighthouse offers a quality comprehensive benefits package including medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance. As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best-shine.

Join a passionate team dedicated to delivering exceptional care in the field of radiation oncology! This is a fantastic opportunity to be at the forefront of innovative technology as you assist with the transition to state-of-the-art Brainlab systems. As a vital part of the treatment team, you will play a key role in supporting patients and ensuring their comfort through their therapeutic journey. If you are an experienced Radiation Therapist looking to enhance your skills and make a meaningful impact, we would love to have you on board! If you are a qualified Radiation Therapist and looking for an exciting contract position with competitive compensation and benefits packages, apply today! Job ID: 217-820 Profession: Radiation Therapist Specialty: Oncology City: Chillicothe State: OH Employment Type: Travel Contract Duration: 13 weeks Shift: Days 5x8 Total Weekly Comp: $2,303 - $2,453

The ASPCA Veterinary Support team is seeking a friendly, engaging, reliable, and people-savvy individual who wants to make a difference in the world. The Certified Veterinary Technician will have excellent medical knowledge, customer service, and communication skills. They will effectively and professionally communicate with pet owners and veterinary professionals regarding emergency triage, schedule services, assess and report on animal health and well-being, and keep accurate case records to assist with ASPCA mission-focused work involving at-risk animals, surrender prevention, and anti-cruelty intervention. Who We Are Our Veterinary Support Associates provide a communication pathway for clients, answering over 25,000 inbound calls and making over 15,000 outbound calls annually. Our work includes providing veterinary triage, appointment scheduling, and program support for the ASPCA Adoption Center and ASPCA Animal Hospital in New York City, Community Engagement, Community Medicine (New York, Miami, Los Angeles), ASPCA Spay/Neuter Alliance (North Carolina), Los Angeles Feline Program Team, and Strategy & Research teams. Additionally, this team collaborates with social service agencies and veterinary partners to help the most at-risk animals within our designated service areas. What You'll Do The ASPCA Veterinary Support team fields approximately 50,000 inbound and outbound calls annually, providing veterinary triage, appointment scheduling, program support, and logistics for the ASPCA Adoption Center, Animal Hospital, Communications, Community Engagement, Community Medicine, Grants, National Field Response, Spay/Neuter Alliance, and Strategy & Research teams. Additionally, this team collaborates with social service agencies and veterinary partners to help the most at-risk animals within our designated service areas. Where and When You'll Work This is a regional remote position. Candidates must be U.S. based and reside within a 350-mile radius of the ASPCA Office in Champaign, IL for the duration of employment, and be available for travel to Champaign, IL. Relocation assistance may be offered to candidates who currently reside outside of the 350- mile radius and are willing to relocate. Veterinary Support Associates are assigned different shifts ranging from 6am-2pm CST at the earliest to 3pm-11pm CST at the latest. Schedules may vary based on the need for phone coverage and are assigned each month. These parameters are subject to change with call volume trends and workforce management adjustments. Shifts are subject to change in the sole discretion of the ASPCA. What You'll Get Compensation The applicable target hiring range for this remote role is based on where the employee works, which for remote roles is the employee's primary location of residence, and its respective cost of labor. We have organized the U.S. varying costs of labor index into three geographic zones. As a point of reference, we've included our ASPCA locations by geographic zone to illustrate what the hiring range would be in each of the following areas. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Zone 1 (For example, Champaign, IL): $24.50 - $26.90 per hour Zone 2 (For example, Chicago, IL): $26.70 - $29.10 per hour For questions regarding our regional zone locations and other locations not found on the list, please send an email to ***************** for more information. For more information on our Benefit offerings, click here . Staff in this role may be eligible for additional pay such as shift differential. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental and optional vision coverage. Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions - we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. Responsibilities: Responsibilities Responsibility buckets are listed in general order of importance. They include, but are not limited to: Responsibilities Professionally manage contact by telephone and electronic means from departmental referrals, animal owners, and others involving animals with the goal of keeping pets and people together Assist in the daily operations of all areas of Veterinary Support by maintaining knowledge of ASPCA program areas and assisting callers with information and services to provide targeted support Assess/triage illnesses and injuries appropriately, referring to the appropriate veterinary resources Utilize the electronic record databases to record complete case histories, document findings accurately, and provide detailed recommendations to owners. Complete follow-up phone calls to pet owners, rescuers, and veterinary clinics as needed Assess case-related charges and make recommendations based on ASPCA protocols Consult the on-site and off-site experts as needed for additional information and case approvals Maintain case records appropriately in all required systems Assist with maintenance of confidential files Collaborate with management and provide input when internal or external issues arise Maintain a professional demeanor during difficult or escalated interactions Maintain a positive and supportive attitude in all internal and external communications Maintain excellence in customer service and high case record quality levels. Respond to quality assessments provided by quality assurance and management staff. Meet case quality, customer service, and volume metric goals as set for specific levels of tenure. Other duties as assigned Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Qualifications Excellent interpersonal, written, and oral communication skills Strong oral and written Spanish communication skills a plus Proficient with computers and comfortable learning new software Fast and accurate typing skills Understanding of medical terminology and basic animal anatomy Ability to track and adapt to frequent changes in protocols and procedures Must be able to think critically and interact effectively with clients, veterinary practices, and pet parents over the telephone and through electronic correspondence Must be detailed oriented, able to examine and observe details, and able to discriminate colors Ability to manage large numbers of inbound and outbound calls in a timely manner Excellent active listening skills and the ability to quickly develop a rapport with clients over the phone Exceptional customer service and professional phone voice Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions. Ability to adapt and meet the varied needs of our clients. Display emotional intelligence and resiliency Display care and concern for the safety and well-being of self, animals and others, especially during stressful situations Must work well with or without direct supervision Ability to work as part of a hybrid team Availability to work any shift Language English (Required) Spanish (Preferred) Location Regional remote within 350 miles of Champaign, IL with up to 20% travel Education and Work Experience Spanish (Preferred) CVT license required (Illinois) Veterinary practice or shelter experience preferred Customer service, client relations, or social service experience preferred Additional Information Veterinary Support Associates are assigned different shifts ranging from 6am-2pm CST at the earliest to 3pm-11pm CST at the latest. Schedules may vary based on the need for phone coverage and are assigned each month. These parameters are subject to change with call volume trends and workforce management adjustments. Shifts are subject to change in the sole discretion of the ASPCA. Weekends and holidays are required. Ability and willingness to travel up to 5% of the time as needed. Outstanding interpersonal, verbal, and written communication skills; collaborative team player who shares knowledge and supports colleagues Love of animals and an interest in the organization's mission of animal welfare is a plus! · Ability to exemplify ASPCA's core values and behavioral competencies. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience:

Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substance use and mental health treatment. We believe our clients can achieve recovery and be valued community members through positive engagement and meaningful participation in treatment. Our Goal: Our comprehensive approach to addictions treatment provides a continuum of care that begins with asking for help and continues through to ongoing peer support. In addition to our state-of-the-art treatment facilities and peer support centers across Central Ohio, we work to remove barriers and promote access to care through our integrative approach and evidence-based clinical treatment. Join our exciting and fast-growing company in which you will have an impact on improving people's lives! Lighthouse Behavioral Health Solutions (LBHS) is looking for quality candidates who are pursuing professional growth in a supportive environment and can thrive in a collaborative team-focused culture. 9 Paid Holidays Paid Time Off Sick Time Off Paid continuing education opportunities Including clinical supervision for advanced licensure Paid parental leave Medical/Dental/Vision 401(k) Life Insurance STAR/HRSA/Ohio student loan forgiveness programs (for applicable roles and locations) Position: Lab Assistant Job Summary: The Lab Assistant is responsible for collecting urine samples, ensuring the integrity and security of each sample, and adhering to strict protocols and regulations. Duties and Responsibilities: Completes point of care testing using CLIA waived devices. Responsible for specimen handling (accessioning, labeling and aliquoting), while maintaining specimen integrity and sample identification. Monitors lab orders in the client chart and performs testing according to the provider orders. Follows appropriate infection prevention procedures, utilizing PPE, and follows restrictions in contaminated areas. Utilizes multiple computer software platforms and electronic tools to ensure compliant lab testing, enter client data, communicate with the lab and treatment teams, and support the overall function of the lab team. Refers to provider notes in the client charts, communicates the need for order transcription to the verbal orders team and may transcribe provider lab orders as appropriate. Follows processes to ensure schedules are complete, collection information is sent to the treatment team and all orders are updated in the client chart to accurately reflect completion. Maintains HIPAA compliance, managing sensitive information appropriately and maintaining the dignity and privacy of the clients. Utilizes the Laboratory Information System to access and receive samples as well as access client reports. Accesses the client electronic medical record to enter lab results into the client chart. Alerts clinical and medical staff to abnormal lab results according to policy. Enters billing data into the client chart according to policy. Appropriately disposes of chemical and biological waste in accordance with policy and regulatory requirements. Completes required daily and monthly lab maintenance logs and checklists. Monitors inventory levels, place appropriate orders for supplies and always maintain par levels. Transports samples to the main lab for testing and ensuring samples are transported timely. Conducts a high standard of professionalism and abides by the LBHS Code of Conduct of Ethical Behavior. Other duties as assigned. Required Qualifications: High School Diploma or equivalent Valid State of Ohio Driver's License, insurance, and willingness to travel Must pass BCI check, all Corporate Compliance checks, and employment drug screen Must be 25 years or older Desired Qualifications: Previous experience in a healthcare or laboratory setting Strong interpersonal and communication skills Schedule: Part time, between the hours of 8:30am - 5pm - Flexible schedule offered Compensation Range: $19.25 - $24.81 Location: 104 N Main St Marysville, OH 43040 Lighthouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and/or expression, protected veteran status, or any other characteristic protected by federal, state, or local law. LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.

At Lighthouse, we're on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential. Backed by $370 million in series C funding and driven by an unwavering passion for growth, we've welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities. At Lighthouse, we're more than just a workplace - we're a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry's most exciting rocket-ship? 🚀 Where you will have impact: At Lighthouse, the goal of onboarding isn't knowledge transfer, it's about revenue readiness. We're hiring a Senior Revenue Enablement Manager - Onboarding to build a repeatable, high-performance ramp experience for our AMER Revenue team (AE, SDR, AM). You will own the end-to-end journey from Day 1 through full productivity, ensuring new hires can create qualified pipeline earlier, run disciplined MEDDPICC-driven sales cycles, and confidently convert conversations into revenue outcomes. What you will do: Sales Readiness & Execution: Design an onboarding program where product knowledge supports discovery, positioning, objection handling, and closing behaviors. Success is measured by pipeline created, opportunity progression, and win-rate signals during ramp. Embedded Sales Methodology: Operationalize MEDDPICC as a common language across AMER. Discovery, qualification, and forecasting become consistent, coachable, and auditable rather than theoretical. The “Lighthouse Way” of Selling: Lead workshops that translate capabilities into business value, executive alignment, and commercial impact - ensuring reps can sell outcomes, not features. Applied Learning & Certification: Replace passive training with live simulations, deal-based role-plays, and demo certification that validate customer-readiness before field activation. Ramp Coaching & Performance Signals: Monitor early-funnel indicators (meetings, discovery quality, pipeline coverage, MEDDPICC hygiene) and provide targeted coaching to accelerate time-to-productivity. Sales Leadership Partnership: Work as a strategic partner to AMER Sales Leaders, aligning onboarding with regional motion differences and running booster programs where performance gaps emerge. About our team: Join our dynamic Revenue team of over 150 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization. What's in it for you? Impactful work: Shape products relied on by 85,000+ users worldwide. Competitive compensation: Proactively maintained to value your work. Flexible working environment: Work from home or at one of our global offices. Flexible time off: Autonomy to manage your work-life balance. 401k matching: Up to 4%. Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA. Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both. Employee Assistance Program: 100% confidential and free. Employer paid Short Term Disability + $50,000 Life Insurance. Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan. Wellbeing support: Subsidized up to 80% ClassPass subscription. Who you are: Enablement or Sales Performance Background (4+ yrs): Experience improving ramp outcomes or delivering high-impact sales results. Sales Methodology Practitioner: Hands-on experience applying MEDDPICC (or similar) inside active deal cycles, not just classroom delivery. Behavior-Change Approach to Learning: Proven ability to design programs that shift field execution, not just knowledge retention. Coach & Operator Mindset: You measure success by how quickly reps generate meaningful pipeline and close their first deal. SaaS / Hospitality Context (preferred): Familiarity with multi-stakeholder buying cycles and value-driven selling. In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $81,000.00 - $99,500.00 USD + Variable Component paid quarterly. We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range. Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture. If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you. We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid

Are you a dedicated shelter veterinarian passionate about delivering high-quality medical care to animals in need? Are you energized by collaborating with operations and behavior experts to optimize the overall well-being of animals? Do you thrive in a dynamic and complex environment, where colleagues collaborate to provide comprehensive care for animals while advancing knowledge in our field? If so, the role of Veterinarian at the ASPCA's Cruelty Recovery Center (CRC) might be right for you! Who We Are At the Cruelty Recovery Center (CRC) in Columbus, Ohio, a dedicated team of sheltering, veterinary and animal behavior staff work together to care for animals rescued in ASPCA national cruelty cases and disaster responses. This team works closely with the ASPCA's National Field & Disaster Response (NFDR), Forensics Sciences, Legal Advocacy, Criminal Practice & Investigations, Behavioral Sciences (BST) and Shelter Medicine Services (SMS) teams to ensure well-coordinated operations and high-quality, collaborative care for animal victims of neglect, abuse and natural disasters. The CRC team also provides care for animals housed in ASPCA temporary field shelters. What You'll Do Veterinarians at the Cruelty Recovery Center will play a critical role on this team ensuring a high quality of care and timely treatment decisions for all animals. They will collaborate with the Senior Director, Veterinary Services (SDVS) and current CRC Veterinarians to provide veterinary care for all animals on-site and must be able to quickly adjust focus and shift priorities based on patient and operational needs. The Veterinarian will also support the Forensics Sciences team in the examination, documentation, and collection of evidence from victims of animal cruelty. The Veterinarian will be expected to divide their time between caring for animals housed at the CRC facility and field operations work, based upon the current needs of the National Field & Disaster Response team. When & Where You'll Work This position is based at the ASPCA Cruelty Recover Center (CRC), located in Columbus, OH. Able to travel regularly and with little advance notice in support of National Field & Disaster Response, up to 20% of work time. Ability and willingness to work flexible hours, long days and weekends, when required. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $123,000-$136,000 annually. This position is eligible for a signing bonus and/or relocation assistance. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. For more information on our benefits offerings, visit our website. Responsibilities: Responsibilities include but are not limited to: Veterinary Care and Clinical Case Management Provide timely, high-quality veterinary care to dogs, cats, and other species as needed, in accordance with ASPCA medical protocols and shelter medicine principles and best practices at the CRC and in temporary shelters Monitor the health and welfare of the shelter population, identify potential disease outbreaks, and implement appropriate mitigation measures. Ensure appropriate use of quarantine and isolation spaces to manage individual patient needs and protect population health effectively Provide skilled and efficient diagnosis and treatment of patients with timely recognition of medical conditions requiring care through outside veterinary partners. Work with partner veterinary hospitals as needed, including referring animals for advanced workups and specialty care. Ensure animals receive medical exams upon admission and are provided with ongoing care as appropriate, whether on-site, in foster homes, boarding facilities, or other off-site locations; ensure veterinary care provided is aligned with, and contributes to, timely decisions and efficient outcomes for animals once ownership is obtained Complete certificates of veterinary inspection, as appropriate, for transfer of animals between facilities and/or placement of animals released from care Safely and efficiently perform sterilization surgeries, other common soft tissue surgeries, and dental extractions Direct and manage the treatment of in-house intensive care patients including infectious diseases Perform humane euthanasia following disposition decisions and/or in the event of urgent medical need, sometimes for a large number of animals at a time Assist with planning of small- and large-scale case responses and participate in assessment and management of these case animals in the field and on criminal scenes Support the collection of evidence and documentation of examinations of live and deceased victims of animal cruelty, including but not limited to the performance of clinical forensic exams and gross necropsies, completion of reports for law enforcement, and testifying as an expert witness, as needed Obtain relevant continuing education as required by the ASPCA and state licensing boards. Remain current on best practices in shelter medicine Collaboration and Administration Regularly participate in MBS population rounds with behavioral and sheltering staff: review medical concern boards and collaborate in the moment to ensure timely delivery of integrated care Closely collaborate with other teams including but not limited to Sheltering, Behavior, Criminal Practice & Investigations, and Forensic Sciences to ensure the overall well-being of each animal, to effectively share information in a timely fashion with relevant stakeholders, and to ensure that decision-making regarding treatment and outcome of each animal is informed by all relevant considerations (medical, behavioral and legal status) Communicate regularly with other branches using objective language and established communication systems to inform and advise regarding medical conditions of animals at the shelter and in foster care, including outbreaks of infectious disease Participate in pathway planning to ensure appropriate and timely disposition decisions that consider animals' physical, medical, social and behavioral needs collectively, for animals on-site as well as those housed at off-site locations Regularly attend Veterinary Services meetings as well as appropriate interdepartmental and all-staff meetings Provide oversight to ensure adequate communication and facilitate continuity of care for medical responders in temporary shelters Maintain accurate and thorough medical documentation in accordance with principles of medical record-keeping, document all exam findings, test results, and treatments. Produce administrative reports and communicate animal status updates as needed Utilize appropriate chain of custody, evidence transfer and disposition procedure for forensic evidence Support the medical staff with identifying inventory and ordering needs Assist in staff training in all areas of sheltering best practices including preventive care, disease outbreak management, and proper use of PPE Competently and compassionately explain animals' conditions to staff and responders with easily understood language. Provide mentorship for student externs and other potential teaching opportunities Offer input and feedback on medical protocols and standards of care Follow, enforce, and provide input to all CRC and ASPCA protocols and procedures (e.g. information sheets, data sheets, etc.) Model a standard of continual commitment to improvement in all aspects of CRC care and handling of dogs, cats, and other species Practice and model low-stress handling techniques to minimize animal fear, anxiety and stress Education and Work Experience: Doctorate: Veterinary Medicine or equivalent degree from an accredited veterinary college required Licensed to practice veterinary medicine in the state of Ohio or eligible for licensure; must obtain license within 30 days of hire; Willing and able to maintain veterinary licenses in multiple states to support field work Minimum 2 years of clinical experience as a veterinarian working primarily or exclusively with dogs and cats Clinical experience with poultry, horses, and other species preferred Clinical shelter medicine experience or advanced training (i.e., internship, fellowship, residency) strongly preferred Forensic experience preferred Experience working with legal cases and disaster response preferred Fear Free and Fear Free Shelters certified or completed within 60 days of employment Practice and model low-stress handling techniques to minimize animal fear, anxiety and stress Knowledge of and experience working within Incident Command System (ICS) structure preferred; completion of ICS 100, ICS 200, IS0010.a, IS0011.a, and IS0700.b training courses within 3 months of employment Additional Qualifications: Possess sound clinical judgement and resiliency to make end-of-life decisions for patients and to coach and support staff and volunteers regarding those decisions Comfortable with humane euthanasia in theory and in practice Able to witness animal suffering medically and/or behaviorally Demonstrated ability in low-stress animal handling and restraint Possess critical thinking and multitasking skills; able to quickly and calmly adjust focus and shift priorities based on patient and operational need. Can easily adapt to changes and help others to do the same Resilient, bounces back from difficult and disappointing situations quickly Able to maintain strict confidentiality when dealing with criminal cases Builds strong work relationships based on trust, respect, and listening to understand. Fosters collaboration by creating strong connections with colleagues at all levels and in all areas. Demonstrates genuine interest in the thoughts, ideas, and expertise of others Ability to work on a team as well as independently; ability to lead as well as follow instructions. Able to set a clear direction and inspire others to work towards shared goals Cultivates a climate in which diverse perspectives are solicited, encouraged, valued, and respected. Unafraid of hard conversations and approaches them openly and kindly Sets a high standard by modeling transparency, integrity, honesty, and strong ethical principles. Views conflict as an opportunity to improve communication, clarify and articulate values, and build stronger relationships Proficient computer skills, including Microsoft Office and email; familiarity with Salesforce or other shelter software systems a plus Able to lift and carry up to 50 pounds; Able to work standing for 8 or more hours and bend, crouch, kneel and move freely to perform responsibilities that include handling potentially dangerous and/or medically compromised animals in stressful conditions Able to occasionally work in physically challenging conditions and able to wear appropriate protective gear, including a protective mask. Job responsibilities may entail exposure to chemical and biological hazards, such as feces and blood, exposure to sharp objects, working in noisy environments and working in areas with uneven, wet and slippery surfaces Qualifications: See above for qualifications details. Language: English (Required) Education and Work Experience: Doctorate: Veterinary Medicine (Required)

Join our Information Technology team as a Senior Project Manager to provide strategic direction, coordination and tracking of organization priority projects, large-scale projects as it relates to IT Operations, Information Security (Cyber) and Technical Support. The Senior PM will also lead and support overall efforts to streamline and refine IT best practices and processes. Who We Are The Information Technology (IT) department supports and improves a broad portfolio of technologies to support our staff. IT ensures that all ASPCA staff, partners, and communities have the systems needed to work effectively and efficiently to improve animal welfare. The sub-teams within IT include Product, Data and Reporting Solutions, Operations and Information Security, Technical Support, Enterprise Architecture, and Business Operations. What You'll Do The IT Ops, Information Security (Cyber) & Technical Support Senior Project Manager (PM), Information Technology, reports directly to the Senior Director, IT Business Operations. The Senior PM is an integral role on the IT team, making sure that the planning and execution of our initiatives accurately captures our organizational values and involves/invests key stakeholders in the success of those initiatives. The IT team regularly partners with teams across the organization to support the achievement of team-specific and organization-wide goals; similarly, the Senior PM will regularly listen to and learn from teams' respective operations and goals to develop robust project plans that are geared toward success for IT projects. The Senior PM provides strategic direction, coordination and tracking of organization priority projects, large-scale projects as it relates to IT Operations, Information Security (Cyber) and Technical Support. The Senior PM will also lead and support overall efforts to streamline and refine IT best practices and processes. The Senior PM will apply proven communication skills, problem-solving skills, and knowledge of best practices to create and support simple, scalable, compliant, and more automated ASPCA mission-critical information and systems. The ideal candidate will have excellent interpersonal skills, be a self-starter and team player, and have a desire to support the ASPCA in achieving our mission of ending cruelty to animals. In this position, you will never be bored! The ASPCA supports a broad portfolio of technologies to support a highly mobile and diverse staff. Maintaining a presence in multiple geographic locations, the team provides support (hands-on and remote) to over a dozen facilities and field operations, and over a thousand individual staff members. Your work will be integral to the organization as you work cross-functionally to ensure ASPCA staff, partners and communities have the tools needed to work effectively and efficiently to improve animal welfare. Where and When You'll Work This remote-based position (which requires travel, as described below) is open to all eligible candidates based within the United States. Ability and willingness to travel up to 15% annually, as needed. What You'll Get Compensation The applicable target hiring range for this remote role is based on where the employee works, which for remote roles is the employee's primary location of residence, and its respective cost of labor. We have organized the U.S. varying costs of labor index into three geographic zones. As a point of reference, below, we have included our ASPCA locations by geographic zone to illustrate what the hiring range would be in each of the following areas. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Zone 1 (For example, Asheville, NC; Champaign, IL; Columbus, OH; Gainesville, FL; Miami, FL; Oklahoma City, OK; Overland, KS; Union, MO; Weaverville, NC): $119,000 - $126,000 annually Zone 2 (For example, Washington D.C.; Los Angeles, CA): $132,000 - 139,000 annually Zone 3 (For example, New York, NY): $145,000-$153,000 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental and optional vision coverage. Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions - we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. Responsibilities: Responsibility buckets are listed in general order of importance. They include, but are not limited to: Contribute to the ASPCA's Strategic Initiatives through Project Management: Lead and manage cross-functional projects within IT Operations, Information Security (Cyber), and Technical Support areas Manage the execution of key technology projects involving physical site builds, updates, and infrastructure changes Lead all project management activities to effectively and efficiently track multiple work streams across departments, ensuring timely progress, consistent project updates and clear communication Proactively manage scope, actions, issues, and risks to ensure project success; follow change control procedures effectively Lead meeting planning and facilitation, including project team meetings, stand-ups/check-ins, document reviews, lessons learned, discovery/requirements gathering and client-driven meetings Develop and cultivate strong relationships with leaders to encourage and facilitate timely decision-making Field questions from department heads and other staff members about timing of deliverables Draft project specific updates for internal communications, including Workvivio (intranet) and organizational newsletters (The Scoop) or emails Partner with key internal IT team partners ( Finance, Legal, Internal Communications) to ensure those stakeholders are informed of project progress and aware of their role and timing to support the project success when/if the project requires adherence to Finance, Legal or Communication policies e.g. RFP Process, Purchase Orders, Contracts Reviews, Org-Wide Comms etc. Engage required stakeholders and facilitate activities to ensure successful testing, training, change management, communications, and post-production support Provide regular updates to leadership on project status, risks, and outcomes using Planview AdaptiveWork (our enterprise project management tool) Improve delivery timelines and reduce bottlenecks caused by dual-role SME responsibilities Provide Project Management Support and Recommendations for Other Key IT Initiatives: Support the overall strategic vision for the IT Ops and Information Security and Technical Support teams and manage project execution against organizational key results and compliance requirements, in partnership with the Senior Director, IT Business Operations Create and maintain Planview for the IT Operations Information security and Technical Support teams projects status throughout their project life cycle Establish a regular review cadence with the IT leadership team to report on key risks and overdue projects in the IT Operations and Information Security and Technical Support project areas Support other IT team projects to ensure alignment with reporting requirements and organizational core values and provide coaching to SMEs leading projects that may need assistance Partner within the Senior Director, IT Business Operations to improve processes and reporting, suggesting revisions to streamline and implement changes and challenge existing project management processes with innovation in mind Build a strong understanding of all ASPCA operations to influence organizational IT priorities and align project support against those priorities Qualifications Extensive experience in managing large-scale IT projects, with expertise in Cyber Security, IT Operations, Networking, Infrastructure, and End-User Support Strong organizational, communication, and stakeholder management skills, with the ability to effectively engage all levels of management, including executives Proven ability to manage multiple projects simultaneously in fast-paced environments, navigating competing priorities and adapting quickly to change Proficient in project management tools and methodologies, including Agile and Waterfall. Familiarity with our enterprise PM Tool Planview AdaptiveWork a plus Demonstrated experience building and maintaining project tracking systems. Self-motivated leader who provides strategic direction and drives projects independently with minimal guidance Solid understanding of organizational structures, teamwork, and project management best practices Excellent problem-solving skills with a strong sense of business issues and opportunities; able to generate innovative solutions In-depth knowledge of IT operations, cybersecurity principles, and enterprise support models High integrity and discretion; able to handle sensitive information confidentially Experienced in facilitating meetings and maintaining a positive, customer-focused attitude Outstanding interpersonal, verbal, and written communication skills; collaborative team player who shares knowledge and supports colleagues Love of animals and an interest in the organization's mission of animal welfare is a plus! Ability to exemplify ASPCA's core values and behavioral competencies. Language English (required) Education and Work Experience High School degree or GED required; bachelor's degree preferred PMP, CISSP, or similar certification required Preferably 10 years of project management experience, with a minimum of 7 years leading large-scale IT Operations, Information Security (Cyber) and Technical Support IT projects (building tracking systems, implementation of processes and deliverables) in a large business or non-profit Experience overseeing high-visibility/high-budget project portfolios Experience with Azure, Azure Integration Services, Meraki, Sentinel One, SIEM, networking and security firewalls required Experience leading IT Infrastructure (server, network) and Information Security (Cyber, Firewall) projects with internal and external development resources Demonstrated experience with agile methodology, including release and sprint planning, stand-ups, reviews and retrospectives Strong knowledge of MS Office, including Excel, Word and PowerPoint is required; advanced project management platform skills preferred Experience working in organizations with at least 500 employees preferred Qualifications: See above for qualifications details. Language: English (Required) Education and Work Experience:

The ASPCA is seeking a detail-oriented and proactive Manager, Multimedia Assets to oversee the organization, accessibility, and strategic use of our growing library of photo and video content. This individual will play a critical role in ensuring our multimedia assets are well-maintained, legally compliant, easy to find, and effectively leveraged across teams to support the ASPCA's storytelling and brand efforts. Reporting to the Director, Multimedia Production, the Manager, Multimedia Assets will support content planning and delivery by organizing and curating mission-aligned collections for internal and external use. This includes helping to develop and maintain spotlight collections, content packs, and campaign toolkits that ensure teams across the ASPCA can easily access and deploy high-impact visual content. The ideal candidate is organized, collaborative, and knowledgeable in asset management best practices, with a working understanding of photography and video production. They will work closely with the multimedia team to support production workflows, including managing project files, archiving content, and maintaining storage systems. This role also serves as a resource for staff across departments-helping them locate the right content for their needs, understand how to use it appropriately, and raise awareness of what's available within our growing media library. Where and When You'll Work This position is based in New York City at the ASPCA's 8th Avenue office in New York, NY but does not require full-time onsite work; the role allows for flexibility to work from home to the extent approved by the manager and Department Head. This role involves 10%-20% travel. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. The target hiring range for this role is $72,000-$77,000. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. For more information on our benefits offerings, visit our website. Responsibilities: Responsibilities will include, but are not limited to: Asset Management & Accessibility (50%) Maintain and manage the ASPCA's digital asset management (DAM) platform, ensuring assets are organized, searchable, and up to date Create and enforce metadata standards, naming conventions, and organizational protocols that support ease of use and legal compliance Track licensing, permissions, and usage rights for all visual content, ensuring assets are used appropriately and within scope Regularly review and update asset categories, remove outdated materials, and upload new content in a timely and accurate manner Leverage asset usage data and analytics to identify content trends, inform future asset needs, and guide strategic decisions about photo and video coverage. Support content recaps and reporting efforts by tracking asset engagement and contributing to monthly activity summaries Respond to internal photo and video requests, helping staff identify and access assets that align with their needs and brand guidelines Promote awareness of the DAM platform and available content across departments through training, updates, and resource sharing Contribute to spotlight collections, content packs, and campaign toolkits by identifying and organizing assets that align with organizational priorities. Maintain clear records of asset usage and gaps in coverage, proactively identifying content needs based on organizational priorities Photo + Video Production Support (40%) Assist with photo and video capture for projects and events, as needed Assist with preparing multimedia assets for distribution, including basic editing, formatting and exporting for use across platforms. Ensure all content added to the library meets technical and brand standards Build and maintain strong working relationships with creative, editorial, and program teams to understand content needs and workflows Provide guidance on proper asset usage, file types, and export settings for digital and print channels Provide training to staff on photo + video asset library and best practices Additional Responsibilities (10%) Participate in departmental planning and cross-functional initiatives. Contribute to team brainstorming and creative ideation across marketing efforts. Perform other duties as assigned in support of the organization's mission and storytelling goals. Qualifications: Familiarity with DAM platforms (preferably Widen) and a strong understanding of metadata, tagging, and asset workflows Working knowledge of photo and video formats, file types, and usage best practices across digital platforms Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities Excellent communication and collaboration skills; comfortable working with cross-functional teams and providing training or support Ability to take initiative, solve problems, and work independently Basic photography and/or video capture and editing skills (Adobe Creative Suite, Lightroom, Photoshop, Bridge, Premiere Pro, etc.) Passion for animal welfare and alignment with the ASPCA's mission Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Work Experience: At least 3 years of experience in digital asset management 3+ years in visual content production, or related role preferred, but not required Experience working in a nonprofit or mission-driven organization is a plus, but not required. Qualifications: Language: English Education and Work Experience:

Join a dynamic team as a Radiology Technician in the exciting environment of a Cath Lab! You will have the opportunity to showcase your skills in diagnostic imaging while making a significant impact on patient care within a collaborative procedural area. This role offers a Monday to Friday schedule with engaging work and some call duties, perfect for those seeking both consistency and the chance to grow in their field. If you have a passion for radiologic technology and specific experience in the Cath Lab, we would love to hear from you! Requirements: CATH LAB experience required If you are a qualified Radiologic Technologist and looking for an exciting contract position with competitive compensation and benefits packages, apply today! Job ID: 918-006 Profession: Radiologic Technologist Specialty: Imaging City: Chillicothe State: OH Employment Type: Travel Contract Duration: 13 weeks Shift: Days 5x8 Total Weekly Comp: $3,001 - $3,200

As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including North Carolina, Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. Who We Are The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis. What You'll Do This role reports directly to the Vice President, Facilities and Fleet Management and has 4 direct reports. Where and When You'll Work This position is based in-person in Columbus, Ohio Ability and willingness to travel up to 20% annually. Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $99,000 - 106,000 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibilities include but are not limited to: Facilities Oversight, Management and Planning (50%) Oversee ASPCA's facilities staff and facilities operations in ASPCA locations including but not limited to: North Carolina, Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations. Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties. Support the development and implementation of standardized operating procedures (SOPs) across all sites. Supervise and manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution. Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery. Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs. Manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements. Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA's mission. Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response. Team Leadership & Development (40%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale. Ensure departmental compliance with the collective bargaining agreement. Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity. Compliance and Training (10%) Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Qualifications Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS) Proficient in computerized maintenance management systems (CMMS) and work order platforms Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals Strong understanding of construction documents and construction management practices (preferred) Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA Deep knowledge of safety protocols, fire prevention, and OSHA compliance Proven ability to lead facility planning, capital projects, and operational execution across multiple properties Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects Strong negotiation skills and vendor management experience Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations Willingness and ability to travel routinely between assigned properties Exceptional written and verbal communication skills Ability to collaborate effectively across departments and with external partners Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams Capable of representing the organization professionally and collegially with internal and external stakeholders Experience with data tracking, reporting, and analysis to support operational decisions Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language · English Education and Work Experience · Minimum of 5 years of experience in facilities and project management, preferably in a mission-driven or nonprofit environment Bachelor's degree in facilities management related field (preferred) Qualifying certificate in Facilities Management · Proficient in Microsoft Office Suite, including Excel and Word · Minimum of 3 years of experience leading and coaching a multi-site team · Experience with vendor management · Experience directly supporting repairs and maintenance, ensuring timely resolution · Experience developing and maintaining Preventative Maintenance Programs (PMPs) Additional Information Valid driver's license required Certificate of Fitness S12 - City Wide Sprinkler Systems S-95 Supervision of Fire Alarm Systems F07 Fire and Emergency Drill Conductor OSHA 30 Hour Certificate Incident Command Training Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: High School Diploma (Required)

Join our dynamic team as an OR Surgical Technologist specializing in Open Heart procedures! In this vital role, you will work closely with surgeons, anesthesiologists, and nurses to ensure the highest quality of patient care and safety in the operating room. Enjoy a fulfilling career where your expertise will make a difference in patients' lives, while collaborating with a dedicated team committed to excellence. If you're passionate about surgical care and eager to take on a rewarding challenge, we want to hear from you! Requirements: High school graduate or equivalent Graduate of a surgical technician accredited program CPR certification Certification (CST) required Previous OR experience preferred If you are a qualified Surgical Technologist and looking for an exciting contract position with competitive compensation and benefits packages, apply today! Job ID: 570-620 Profession: Surgical Technologist Specialty: Nursing City: Lancaster State: OH Employment Type: Travel Contract Duration: 13 weeks Shift: Days 5x8 Total Weekly Comp: $2,303 - $2,453

Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substance use and mental health treatment. We believe our clients can achieve recovery and be valued community members through positive engagement and meaningful participation in treatment. Our Goal: Our comprehensive approach to addictions treatment provides a continuum of care that begins with asking for help and continues through to ongoing peer support. In addition to our state-of-the-art treatment facilities and peer support centers across Central Ohio, we work to remove barriers and promote access to care through our integrative approach and evidence-based clinical treatment. Join our exciting and fast-growing company in which you will have an impact on improving people's lives! Lighthouse Behavioral Health Solutions (LBHS) is looking for quality candidates who are pursuing professional growth in a supportive environment and can thrive in a collaborative team-focused culture. 9 Paid Holidays Paid Time Off Sick Time Off Paid continuing education opportunities Including clinical supervision for advanced licensure Paid parental leave Medical/Dental/Vision 401(k) Life Insurance STAR/HRSA/Ohio student loan forgiveness programs (for applicable roles and locations) Position: Case Manager (CDCA) Job Summary: Provide support services and foster community by assessing the needs of their clients and developing and implementing a comprehensive plan to address those needs. This position reports to a Case Management Supervisor. Duties and Responsibilities: Coordinates and provides safe, timely, effective, efficient, equitable, culturally sensitive, and client- centered care. For SUD Clients: Handles case assignments, assesses barriers to recovery in the various life domains, may draft SUD case management-specific service plan, review progress in case management goals. For MH Clients: Handles case assignments, assesses barriers to recovery in the various life domains, coordinates mental health treatment planning including goals for CPST services, provides input, and works collaboratively with the clinical counselor, psychiatrist, and/or nurse practitioner in the development of the treatment plan. Is familiar with the diagnostic assessment completed for the clients served, which includes a review of diagnosis, identification of current symptoms, risk, functioning, identified needs in the client's life domains shown as Z-Codes to determine eligibility for Case Management or CPST services and the level of care needed. Works collaboratively following up with observations with the clinical counselor, psychiatrist, and/or nurse practitioner in the development of the treatment plan. Adheres to Lighthouse's protocol for appropriate "care management" activities as part of the continuum of services to meet each client's defined needs and as defined in the treatment plan. Provides follow-up and appropriate referrals to community resources are essential. Collaboration and coordination of services to ensure continuity of care and efficiency of services across systems is vital to early recovery. Provides linkage and assistance in accessing inpatient or more restrictive treatment, as medically necessary. Stays abreast of best practices in modalities of intervention to maintain high-quality care management that is medically necessary to client specific treatment plan. Evaluates daily living functioning and assist clients in creating goals to improve daily living. Completes billing and documentation accurately in a timely manner. Sees clients weekly or as clinically appropriate according to the client's level of care. Ensures all community activities comply with HIPAA, 42 CFR Part 2, and Mental Health laws and regulations on confidentiality of PHI. Keeps abreast of community resources and makes needed referrals to meet client needs on a timely basis. Coordinates and collaborates with other community agencies regarding client's treatment to promote positive treatment outcomes. Participate in community collaboration meetings. Advocates and raises awareness on behalf of clients for community and local services to meet client needs. Required Qualifications: CDCA certification Current State of Ohio Driver's License and active insurance Must pass BCI check, all Corporate Compliance checks, and employment drug screen Desired Qualifications: Knowledge of Job and Family Services procedures Bachelor's Degree in Social Work, Psychology, Counseling, or a directly related human service field. 2 years relevant experience in case management, social services, or a related field Schedule: Monday - Friday 8:30am - 5:00pm Compensation range: $20.19 - $26.60 Lighthouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and/or expression, protected veteran status, or any other characteristic protected by federal, state, or local law. LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.

Job Description Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substance use and mental health treatment. We believe our clients can achieve recovery and be valued community members through positive engagement and meaningful participation in treatment. Our Goal: Our comprehensive approach to addictions treatment provides a continuum of care that begins with asking for help and continues through to ongoing peer support. In addition to our state-of-the-art treatment facilities and peer support centers across Central Ohio, we work to remove barriers and promote access to care through our integrative approach and evidence-based clinical treatment. Join our exciting and fast-growing company in which you will have an impact on improving people's lives! Lighthouse Behavioral Health Solutions (LBHS) is looking for quality candidates who are pursuing professional growth in a supportive environment and can thrive in a collaborative team-focused culture. 9 Paid Holidays Paid Time Off Sick Time Off Paid continuing education opportunities Including clinical supervision for advanced licensure Paid parental leave Medical/Dental/Vision 401(k) Life Insurance STAR/HRSA/Ohio student loan forgiveness programs (for applicable roles and locations) Hiring Bonus: $5,000 Position: Clinical Therapist Job Summary: Assisting individuals recovering from addiction or mental health challenges by providing specialized clinical services. This position reports to a Clinical Director. Duties and Responsibilities: Provides clinical services such as individual and group therapy, case management, and crisis intervention services to Lighthouse clients within the scope of practice and as privileged by the supervisor. Completes the crisis and safety plan, treatment plan, service notes, transition and discharge plan, forms, and miscellaneous job-related reports about a person served in the time frame required by the center, accreditation and certification bodies, respective professional licensing boards, and funding sources. Maintains an accurate and complete clinical record for each client served under Quality Improvement and billing standards. Assists in program development and planning as assigned. Responds to requests for clinical information on clients served as allowed by law and applicable rules and regulations. Verbal and written communications of Protected Health Information (PHI) must comply with 42 CFR Part 2, mental health laws, and HIPAA. The Counselor shares only information within the scope of practice and professional licensing standards. Keeps abreast of community resources, educates clients about those resources, and makes appropriate referrals as needed to meet client needs. Activates Case Management or CPST Services as medically necessary to help remove barriers to recovery (e.g., problems with finance/poverty, living arrangements/housing, occupation, skill-building/education, and support system). Collaborates and coordinates with other service providers involved in client care in the community to promote integrated and holistic care. Responds to community professionals in a timely manner, after contacting Lighthouse staff. Promotes progressive pro-social interventions (e.g., client connectedness in the community, involvement in a safe and supportive environment, participation in activities where the client finds social acceptance), and positive reinforcement strategies. Person-centered, strength-based, and culturally sensitive approach when promoting client engagement in the community. Requirements: Bachelor's Degree in Social Work or related field or equivalent experience. Active license (LCDC II/LCDC III/ LSW/LPC/LICDC/LISW/LPCC) Must pass BCI check, all Corporate Compliance checks, and employment drug screen. Schedule: Sunday - Thursday 8:30am - 5:00pm Compensation Ranges: $50,000 - $57,500 LCDCII & LCDCIII $60,000 - $67,500 Bachelors LSW $65,000 - $72,500 LPC, Masters LSW, LICDC, & LICDC-CS $70,000 - $80,000 LISW & LPCC $75,000 - $83,500 LPCC-S & LISW-S **Compensation is dependent on licensure and years of experience Location: 4000 E Main St Whitehall, OH 43213 Lighthouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and/or expression, protected veteran status, or any other characteristic protected by federal, state, or local law. LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.

Are you dedicated to companion animal behavior and passionate about delivering high-quality care and optimizing welfare for animals in need? Are you committed to bringing multiple areas of animal sheltering expertise together and working with a team to ensure the overall well-being of animals? Are you a dynamic leader and mentor dedicated to developing teams for the benefit of shelter animals? If so, the role of Senior Manager, Animal Behavior at the ASPCA's Cruelty Recovery Center (CRC) might be right for you! Who We Are: At the CRC, a dedicated team of professionals serve animals rescued in ASPCA national cruelty cases and disaster responses. Experts in shelter medicine, operations and shelter animal behavior constantly collaborate to provide high-quality integrative care, prioritizing both physical and psychological well-being. As they engage in hands-on care, teams prioritize the elevation of our work through ongoing learning, advancing the animal welfare field through research, developing effective, efficient interventions, establishing new best practices, and sharing innovations with other organizations nationwide. What You'll Do: The Senior Manager, Animal Behavior is based at the CRC but travels regularly to provide behavior leadership and services at emergency shelters and to assist the Behavioral Sciences Team (BST) with low-stress handling during animal removals on-scene. Led by the Senior Director, Animal Behavior, this role works alongside two other Senior Managers. Each supervises 3-4 Behavior Specialists (a team of 11 in total), providing ongoing mentorship, coaching and development support. Together, the members of the CRC behavior branch focus on continually assessing and optimizing behavioral health of the animals. When & Where You'll Work: This is an in-person position located at the Cruelty Recovery Center in Columbus, OH Available to regularly work 4 days per week, 7:30am-5:30pm, including one weekend day, and available to work a flexible schedule when needed including days, evenings, weekends, and holidays. Schedules are subject to change at the sole discretion of the ASPCA. Must be willing and able to travel up to 25% of the time, often on short notice and for 7- to 10-day periods What You'll Get: Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $88,500 - $92,500 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. For more information on our benefits offerings, visit our website. Responsibilities: Responsibilities include, but are not limited to: CRC Behavioral Support & Data Collection Monitor the behavioral health of all animals in our care Conduct daily behavior rounds of all animals in the shelter and regularly participate in shelter daily rounds to ensure timely delivery of care and open communication. Create daily treatment plans and work closely with the two other Senior Managers to coordinate activities of behavior staff Participate in Medical, Sheltering, and Behavior meetings to ensure smooth collaboration among all areas of expertise and holistic care for animals Assign dogs to playgroup participation; monitor and track their behavior Conduct behavior evaluations for a variety of populations (hoarding case and puppy mill dogs, fighting dogs, shelter dogs and cats, animals rescued during disaster relief efforts) Serve as an expert handler for fearful and/or aggressive dogs (e.g., during medical exams, intake procedures, humane euthanasia) Monitor the effectiveness of treatment interventions through behavior database to track shelter animal progress Lead weekly treatment meetings with CRC behavior staff to troubleshoot behavior modification techniques and collect info to inform outcome decisions Provide behavior support to Response Partners and foster parents or delegate this task to Behavior Specialists when appropriate Ensure that all team members have received training and mastered the skills to handle dogs and cats in a low-stress manner, and that they implement these handling techniques consistently in all their interactions with animals Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques. Instill the guiding principle that everyone can-and should-actively support the animals' behavioral and mental health in everything they do. Oversee the collection and organization of footage for behavior video library; provide videos for media, animal placement and educational uses Adhere to all protocols set forth by the ASPCA, including behavior modification and training procedures, enrichment, animal handling, as well as general medical and sheltering protocols Teach classes and give talks for public and professional audiences and do media interviews as needed Work closely with the Behavioral Sciences Team (BST) to develop processes or protocols that are unique to the specific situation or animal population People Management, Coaching & Team Leadership Train and supervise a team of 3-4 behavior professionals, holding regular one-on-one meetings to share ideas and provide feedback, coaching and guidance Assign, implement and monitor training and behavior modification protocols Provide hands-on animal behavior coaching for behavior, sheltering, medical and other CRC staff Partnering with sheltering staff, provide expertise to inform the creation and implementation of a robust enrichment program, as well as housing changes to maximize behavioral health Work with Sr. Director Animal Behavior for recruitment, hiring and onboarding of Behavior Staff Create professional development plans and support the career growth of direct reports Consistently utilize ASPCA developmental tools and conduct yearly performance reviews of direct reports to measure progress Maintain proactive communication with the CRC senior management team on critical situations or issues Espouse and model positive, people-centric management approaches that are in line with team and organizational Core Values Emergency Shelter Support & Other Responsibilities Deploy to provide hands-on behavior services and leadership at ASPCA emergency shelters Oversee behavioral assessment and monitoring, playgroups, and, when appropriate, behavior modification sessions Provide expert handling as needed, using low-stress and defensive handling skills Partner with sheltering and medical staff to provide integrative care as a unified team Support NFR's and BST's field and forensics work, handling animals during removal on-scene, serving as an expert handler during transports, and assisting with forensic behavior evaluations as needed Understand Incident Command System (ICS) and adhere to chain of command during deployments Collaborate on Learning Lab Program. Provide facilitation and hands-on training both remotely and in-person as requested. Perform other duties as assigned by the Senior Director, Animal Behavior Education & Work Experience High School Diploma, GED, or Equivalent Experience Minimum of 2 years' experience managing and/or leading people required, preferably in an animal-related industry Minimum of 3 years' experience working as a professional animal trainer/behaviorist, handling, evaluating and treating dogs and cats with behavior problems required 3 years' experience working in animal shelters required Experience working with dogs exhibiting extreme aggression, fear and excessive arousal strongly preferred Experience with additional species, such as horses, birds, and livestock, is a plus CAAB/ACAAB certification, IAABC certification or eligibility for certification is a plus CPDT-KA/KSA certification required within 1 year of hire Training, education or advanced degree in animal behavior field (animal behavior/cognition, experimental psychology, zoology, animal science, etc.) a plus Low Stress Handling University Silver-Level certification is required within six months of hire Disaster Sheltering and FEMA Incident Command System courses (100, 200, 700, 800) is required within 90 days of hire Qualifications: Exceptional behavior modification skills Thorough companion animal behavior and animal welfare knowledge Excellent low-stress animal handing and restraint skills Displays care and concern for the safety and well-being of self, animals, and others, especially during stressful situations Must feel comfortable giving consultative input to help make pathway decisions including euthanasia. Must feel comfortable handling animals for humane euthanasia procedures Highly effective managerial and staff coaching skills Excellent organizational and time management skills Good team player; a “people person” who enjoys and excels at collaboration Excellent written and oral communication skills Superior problem-solving abilities; likes to troubleshoot and find solutions when facing challenges Ability to thrive in fast-paced, potentially stressful environments Must be extremely flexible and easily adapt to frequent changes to plans/protocols Meticulous data collection and reporting skills Able to lift and carry up to 50 pounds; Able to work standing for 8 or more hours and bend, crouch, kneel and move freely to perform responsibilities that include handling potentially dangerous animals in stressful conditions Able to occasionally work in physically challenging conditions and able to wear appropriate protective gear, including a protective mask; job responsibilities may entail exposure to chemical and biological hazards, such as feces and blood, exposure to sharp objects, working in noisy environments and working in areas with uneven, wet and slippery surfaces Fluent in the use of MS Word, Excel, PowerPoint; familiarity with Shelter Manager or other shelter software systems; Salesforce a plus Must provide a valid driver's license upon hire and pass a motor vehicle history check demonstrating a safe driving history Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required) Education and Work Experience:

Lab Assistant Job Summary: The Lab Assistant is responsible for collecting urine samples, ensuring the integrity and security of each sample, and adhering to strict protocols and regulations. Duties and Responsibilities: * Completes point of care testing using CLIA waived devices. * Responsible for specimen handling (accessioning, labeling and aliquoting), while maintaining specimen integrity and sample identification. * Monitors lab orders in the client chart and performs testing according to the provider orders. * Follows appropriate infection prevention procedures, utilizing PPE, and follows restrictions in contaminated areas. * Utilizes multiple computer software platforms and electronic tools to ensure compliant lab testing, enter client data, communicate with the lab and treatment teams, and support the overall function of the lab team. * Refers to provider notes in the client charts, communicates the need for order transcription to the verbal orders team and may transcribe provider lab orders as appropriate. * Follows processes to ensure schedules are complete, collection information is sent to the treatment team and all orders are updated in the client chart to accurately reflect completion. * Maintains HIPAA compliance, managing sensitive information appropriately and maintaining the dignity and privacy of the clients. * Utilizes the Laboratory Information System to access and receive samples as well as access client reports. * Accesses the client electronic medical record to enter lab results into the client chart. * Alerts clinical and medical staff to abnormal lab results according to policy. * Enters billing data into the client chart according to policy. * Appropriately disposes of chemical and biological waste in accordance with policy and regulatory requirements. * Completes required daily and monthly lab maintenance logs and checklists. * Monitors inventory levels, place appropriate orders for supplies and always maintain par levels. * Transports samples to the main lab for testing and ensuring samples are transported timely. * Conducts a high standard of professionalism and abides by the LBHS Code of Conduct of Ethical Behavior. * Other duties as assigned. Required Qualifications: * High School Diploma or equivalent * Valid State of Ohio Driver's License, insurance, and willingness to travel * Must pass BCI check, all Corporate Compliance checks, and employment drug screen * Must be 25 years or older Desired Qualifications: * Previous experience in a healthcare or laboratory setting * Strong interpersonal and communication skills Schedule: Part time, between the hours of 8:30am - 5pm - Flexible schedule offered Compensation Range: $19.25 - $24.81 Location: 104 N Main St Marysville, OH 43040

Who We Are The ASPCA Poison Control (APC) is the leading animal poison control call center in the nation. The APC's professional team supports veterinarians and pet owners 24/7 using a proprietary database containing over four million cases. The APC is committed to protecting and improving the lives of animals through promotion of poison prevention and publication of new findings. The APC handles over 400,000 calls annually, providing assistance to hundreds of thousands of pets each year. What You'll Do The Credentialed Veterinary Technician (CVT) systematically gains toxicology knowledge through the APC's staged training and mentoring process. The CVT plays a critical role at the APC as the first point of contact for pet owners who need assistance with pets that have been exposed to potentially dangerous substances. The environment is team oriented and supportive to set CVTs up for success in this fast paced and challenging position. Our CVTs obtain a complete history, document exposure circumstances in the electronic medical record, calculate dosages, and use in-house protocols to either manage cases or to escalate cases to a veterinarian for further management. The CVT participates in other projects and events that are established to support APC work, further education, and enhance communication within the ASPCA. The ASPCA supports our staff with career development, and the CVT has multiple potential career opportunities in a variety of departments and locations within the ASPCA. Where and When You'll Work This is a regional remote position. Candidates must be U.S. based and reside within a 350 mile radius of the ASPCA Office in Champaign, IL for the duration of employment, and be available for travel to Champaign, IL. You may use this map to determine if your location is within this radius - simply enter a radius of 350 miles and “Champaign, IL” as the town name. Schedule: This is a late evening position that includes nights, evenings, and holidays. Once proficiently trained, this position may work a full overnight shift approximately 3-5 times per year or a partial overnight shift 6-10 times per year to cover vacations for our overnight staff. We provide the option of a full overnight shift (10:00p - 6:00a) and partial overnight shifts (4:00a - 12:00p or 8:00p - 4:00a) or a mix of the two. Schedules are subject to change at the sole discretion of the ASPCA What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The base hourly wage for this role is $24.50 - $26.90. Staff in this role may be eligible for additional pay such as shift differential, per diem, or a spot bonus. For more information on our benefits offerings, click here. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Tuition assistance may be available to help employee achieve a Bachelor's degree in Veterinary Technology or a Master's in Toxicology. For applicants with a bachelor's degree: Employment at APC is considered qualifying toxicology work experience for the American Board of Toxicology. Qualified team members may be eligible to sit for board certification after 10 years of work supervised by a toxicologist. The ASPCA is a qualifying employer for the Public Student Loan Forgiveness program. Responsibilities: Responsibilities Responsibilities include, but are not limited to: Contact Center and Clinical Case Management (90%) Professionally manage medical cases initiated by telephone, email, and other electronic means, from practicing veterinarians, animal owners and others. Obtain complete case histories and provide detailed and accurate diagnostic and treatment recommendations appropriate to the professional level of the caller and based on established APC protocols. Enter (type-in) information into the electronic record efficiently and accurately as conveyed during communications with caller and consultations with APC DVMs. Document exposures and risks, and relay detailed treatment recommendations per protocols and verbal instructions. Create follow up actions to have records evaluated and closed by appropriate personnel. Utilize ASPCA/APC resources to manage cases and access protocols, policies, and procedures. Consult the on-site experts, managers, and senior staff as needed for additional case management information. Complete follow up phone calls to pet owners and veterinary clinics as needed to obtain additional information regarding outcomes on specific cases. Collect payments from callers with provided software tools. Achieve quality and customer service-related goals as defined, exemplifying our core values and behavioral competencies. Meet case management quality, customer service, and volume metric goals as set for specific levels of tenure. May be assigned to other duties as necessary Training and Professional Development Opportunities (Up to 10%) Actively participate in on-site, off-site, or virtual training, including attendance at monthly support staff rounds. Assist in supportive activities which may include development of protocols for the medical library database, contributions to APC blog posts on toxicology related topics, participation in the staff mentorship program, and assistance with special projects as needed May be assigned to other duties as necessary. Qualifications This is a regional remote position. Candidates must be U.S. based and reside within a 350 mile radius of the ASPCA Office in Champaign, IL for the duration of employment. Up to 20% travel may be required, as this position requires occasional on-site training and support. A remote work agreement is required for staff not working at the ASPCA Midwest Office in Champaign, IL. In order to maintain optimal internet connection, a download speed of at least 30 Mbps, an upload speed of at least 4 Mbps, and a ping/latency less than (or around) 120ms is required. Staff will work daytime hours during their initial training and will be moved to later shifts incrementally, following the training schedule. Once training is complete, this position will begin as an evening or late evening shift, with shifts starting at 5p CT or later. Eligibility for earlier shifts is based on seniority. Schedules are subject to change at the sole discretion of the ASPCA Veterinary Technician credentials (required) in the state of residence, i.e., CVT, LVT, RVT. Must obtain CVT credentials in Illinois within one year of hire. Ability to handle emergency and/or challenging situations in a compassionate and consistent manner. Ability to apply sound reasoning and decision-making. Ability to communicate effectively with concerned, emotional, and worried callers. Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions. Ability to distinguish different auditory tones. Ability to establish and maintain effective and collaborative working relationships with supervisors, co-workers, and the public. Ability to remain calm under challenging circumstances. Ability to work flexible hours on days, evenings, weekends, and holidays. Display excellent active listening skills and the ability to quickly develop a rapport with callers. Maintain a distraction-free, dedicated work environment. Enthusiasm for working amidst complexity and change. Must be able to recover from tough situations quickly and maintain a professional demeanor. Must be comfortable being stationary, typing, and working at a desk for 8 or more hours. Must be detail-oriented. Must be proficient in math and dosage calculation comprehension. Must be proficient with technology and be able to work with multiple databases and programs simultaneously in a rapid manner. Must have knowledge of and experience with PCs, basic office and Windows software, e-mail and Internet searches. Must display excellent internal and external customer service skills. Must have strong interest in toxicology. Must interact effectively with others with others and exercise good judgement when dealing with people in sensitive situations. Must possess excellent interpersonal, written, and verbal communications skills. Strong motivation to provide a high standard of care is essential. Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language English Spanish (a plus) Education and Work Experience High School Diploma required Associates or Bachelors in Veterinary Technology required Licensed Veterinary Technician required 1 year of clinical experience required Experience in a veterinary facility/clinic with specialty departments preferred. Emergency veterinary medicine experience is strongly preferred. Additional Information The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Please don't forget to attach your resume to complete your application. Qualifications: See above for qualifications details.Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required) Education and Work Experience: Associates: Animal Science (Required)