North Shore Health Systems jobs - 16 jobs

#LI-AS1d Sr. Director of Human Resources Covering the Green Bay and Wausau Areas Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position The Senior Director of Human Resources is a mission-driven strategic partner who supports our skilled nursing and assisted living centers in delivering exceptional patient care through a strong, engaged workforce. This role collaborates closely with clinical and operational leaders to align people strategies with organizational goals, enhance employee engagement, and drive workforce effectiveness. The Senior Director provides expert guidance on employee relations, performance management, talent development, and workforce planning, while ensuring compliance with all applicable employment laws and regulations. This highly collaborative position provides HR leadership within an assigned geographic region, supporting talent acquisition and retention initiatives, fostering a positive workplace culture, and leading HR compliance and process improvement efforts. The Senior Director also contributes to the development and continuous improvement of internal policies and procedures and serves as a mentor and resource for Directors of Human Resources across the organization. Requirements of the position Required Education and Experience Education: Bachelor' s degree in Human Resources, Business Administration, or a related field strongly preferred. Equivalent experience will be considered. Master' s degree or advanced HR certification (e.g., SPHR, SHRM-SCP) preferred Experience: Minimum of 7 years of progressive HR leadership experience, including multi- site or regional oversight Proven success in developing and implementing HR strategies that drive employee engagement and organizational performance. Prior experience in healthcare, senior living, or a similarly regulated industry preferred but not required Knowledge, Skills, and Abilities: Deep knowledge of federal and state employment laws and HR compliance requirements. Demonstrated ability to build relationships and influence at all levels of an organization. Strong analytical, problem-solving, and decision-making skills Excellent communication, coaching, and presentation skills Ability to lead and mentor HR professionals across multiple locations Commitment to fostering a positive, mission-driven culture aligned with organizational value. Travel: Must have valid driver's license Ability to travel to assigned facilities as needed Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Cash Poster Now Hiring Part TimeUp to $20/hr, based on experience On-site in Milwaukee, WI - Located downtown in the trendy HUB640 building Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary/Objective: Perform all duties related to the timely and accurate posting of cash, validation of deposits and posting detail, and resolution to outstanding bank reconciling items. Essential Job Functions: Pull EOBs from websites, billing systems, internal drives, etc. as needed to identify cash to be posted to appropriate payer. Knowledgeable on reading and understanding EOBs including identifying and adjusting copay amounts to proper payers. Create cash batch in Point Click Care (PCC) Posts payments (from all sources except Private Pay) to A/R system Cross-validates payments posted by counterpart (cash batch posting detail to record of receipt) Verifies all cash batches are posted to AR and balanced daily Other duties as assigned Required Education and Experience: High school diploma (or GED) Strong background in long term care payer types preferred Basic knowledge of cash applications and procedures preferred Strong analytical and problem-solving skills Strong organizational and communication skills Basic understanding of Excel and Word Exposure to PCC system preferred

#LI-AS1d Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary/Objective North Shore Health (NSH) is a leading management company overseeing skilled nursing and assisted living facilities across the Upper Midwest committed to delivering exceptional resident care through operational excellence and compliance with DHS, CMS, and HIPAA regulations. Our mission is to support a high-performing, secure IT environment that enhances care delivery and operational efficiency. Join our IT team to drive a seamless transition to an internal support model, ensuring robust and compliant technology solutions. The Senior IT Support Technician (Tier 1+) provides advanced technical support across NSH's network of SNF's and ALF's. Reporting to the Sr. Director of Information Technology and Security (Sr. Dir of IT&S), this position serves as a key resource for end-user support, device management, and compliance-driven IT operations. This role focuses on delivering Tier 1 and Tier 2 support, developing standardized device configurations, and supporting NSH's transition to an internal IT support model. The technician ensures compliance with HIPAA, DHS, and CMS standards, collaborating with managed service providers (MSPs) and facility staff to maintain secure, reliable IT systems. Essential Functions Advanced End-User Support: Provide Tier 1 and Tier 2 support for workstations, laptops, printers, peripherals, and mobile devices, resolving hardware, software, and connectivity issues. Troubleshoot Microsoft 365 applications (e.g., Teams, SharePoint, OneDrive, Outlook), user authentication, and Unified Communications as a Service (UCaaS) systems. Act as an escalation point for complex technical issues, ensuring timely resolution and minimal disruption to care delivery. Device Standards and Security: Develop and maintain standardized hardware/software images and configuration baselines for laptops, desktops, and mobile devices, ensuring HIPAA-compliant security settings (e.g., BitLocker, anti-malware, secure BIOS/UEFI). Define and enforce end-user device and peripheral standards, including approved models and deployment guidelines. Support endpoint hardening to meet DHS and CMS security requirements. Onsite Technical Support: Travel to NSH facilities to provide escalated support, deploy equipment, and conduct IT asset health checks, ensuring compliance with CMS operational standards. Collaborate with facility staff to identify IT needs, resolve infrastructure issues, and maintain accurate asset inventories for lifecycle planning. Networking and Connectivity: Diagnose and resolve local connectivity issues, IP conflicts, and Wi-Fi access point problems, ensuring consistent performance across facilities. Manage and troubleshoot ISP and voice circuits, supporting NSH's transition to a consolidated support model in collaboration with MSP infrastructure teams. IT Insourcing and Process Development: Contribute to NSH's insourcing strategy by developing internal support workflows, documentation standards, and training materials. Build and maintain a knowledgebase and internal tools to enhance support scalability and compliance. Participate in IT projects to align systems with HIPAA, DHS, and CMS requirements. Compliance and Documentation: Ensure IT support practices comply with HIPAA (e.g., secure data handling), DHS and CMS standards. Maintain detailed records of support activities, asset inventories, and compliance audits for regulatory reporting. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Additional ResponsibilitiesSafety: Know and follow North Shore Health rules Follow North Shore Health dress and hygiene policies Demonstrate proper use of equipment Report equipment needs or repairs Follow North Shore Health smoking policies Reports and documents any incidents or accidents of residents, staff or visitors to the appropriate North Shore HealthCare personnel Use required protective equipment (as needed during center visits) Follow infection control standards, policies and procedures Resident Rights: Know Resident Rights Help the residents/patients exercise and/or protect their rights Maintain confidentiality of resident/patient and employee information HIPAA: Follow and adhere to North Shore Health's policies and procedures implementing HIPAA requirements for the privacy and security of protected health information Use and/or disclose only the minimum amount of Protected Health Information necessary to complete assigned tasks Report all suspected violations of the company's HIPAA policies or procedures to North Shore Health Compliance Department. Required Education and Experience Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 7+ years of hands-on IT support experience, preferably in healthcare or multi-site environments, with expertise in desktop support, networking, and Microsoft 365 administration. Advanced troubleshooting of Windows 11, Microsoft 365, and UCaaS platforms. Expertise in endpoint management, OS imaging, patching, and security configurations (e.g., BitLocker, anti-malware). Practical knowledge of networking (DHCP, DNS, VLANs, access points). Proficiency with remote support tools (e.g., ScreenConnect, RDP, SCCM, Intune). Familiarity with HIPAA, DHS, and CMS IT compliance requirements. Strong communication skills to engage technical and non-technical stakeholders, including SNF staff and residents. Proven ability to prioritize tasks, work independently, and deliver results with minimal supervision. Preferred Education and Experience 3+ years management experience preferred CompTIA A+, Network+, or Microsoft 365 Certified (e.g., MD-102) strongly preferred; cybersecurity certifications (e.g., Security+) a plus. Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Do you have experience in Social Services, Admissions, Business Office? This is the role for you! Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for providing referral sources one point of contact for multiple centers in a shared market. Position is responsible for coordination of referrals ensuring all pertinent information is obtained, documented and communicated to the assigned centers. Requirements of the position Required Education and Experience High School Diploma or equivalent, Associates or bachelor's degree in Health Care field preferred Exceptional communication skills with a variety of professional and staff level individuals Computer proficiency with Microsoft products Preferred Education and Experience 2+ years' relevant work experience Healthcare (Admissions) experience preferred Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Now Hiring a Benefits Analyst Are you a Health and Welfare benefits expert who loves being the "go-to" person for employee support? We are looking for a knowledgeable and approachable professional to lead our benefits administration and provide exceptional service to our team. What You'll Do: Be the Expert: Serve as the primary point of contact for day-to-day benefit inquiries, providing clear and empathetic guidance. Educate & Engage: Host interactive webinars and presentations to help employees maximize their coverage. Ensure Precision: Audit invoices for accuracy, manage 401(k) administration, and participate in industry benefit surveys to keep us competitive. Drive Excellence: Use your analytical skills to streamline processes and ensure compliance. Who You Are: You have a solid background in Health and Welfare plans and 401(k) administration. You are an excellent communicator who makes complex information easy to understand. You have a keen eye for detail and a passion for data integrity. You pride yourself on being approachable and helpful. Ready to make an impact?Apply Now to Join Our Team!Summary/Objective: Under the supervision of the Director of Benefits, this role involves managing the design, development, implementation, administration, and communication of North Shore Health Benefits, requiring both strategic and administrative skills. Essential Functions: - Benefit Structures: Lead operational management of Health & Welfare, Retirement plans, Wellness programs, and Voluntary benefits. - Total Rewards Communications: Champion and communicate Total Rewards philosophies and design communication tools to enhance understanding. - Vendor Management: Manage third-party vendors and ensure they meet performance standards and SLAs. - Plan Analysis: Evaluate and benchmark company benefits through surveys and industry comparisons. - Invoice Auditing: Review and audit benefit invoicing for accuracy. - Payroll Backup: Support the payroll team as needed. - Employee Point of Contact: Assist with meetings, enrollment, and advising on benefits. Requirements : - Bachelor's degree or equivalent, with a minimum of five years' experience in employer group benefits. - Proficient in English and Microsoft Office. CEBS and SHRM certifications are a plus.

#LI-AS1d Join Our Team as a Central Intake Coordinator Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary/Objective: Responsible for providing referral sources one point of contact for multiple centers in a shared market. Position is responsible for coordination of referrals ensuring all pertinent information is obtained, documented and communicated to the assigned centers. This position interacts specifically with center leadership and liaisons to ensure smooth transitions from hospital to North Shore center. Required Education and Experience High School Diploma or equivalent, Associates or bachelor's degree in Health Care field preferred Exceptional communication skills with a variety of professional and staff level individuals Computer proficiency with Microsoft products Preferred Education and Experience 2+ years' relevant work experience Healthcare experience preferred Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off

#LI-AS1d Now Hiring Director of Care Coordination Regional Green Bay and Fox Valley Market In your new role, you will serve as a dedicated brand ambassador, showcasing the comprehensive continuum of care that North Shore provides. You will have the unique opportunity to build meaningful connections by meeting new referrals at the bedside before their transition, ensuring a personalized and seamless experience. Working collaboratively with facility teams, Central Intake, and Directors of Care Coordination, you will play a vital role in streamlining care and fostering strong professional partnerships. Summary/Objective: The Post-Acute Director of Care Coordination is responsible for supporting highquality, coordinated transitions of care from the acute care setting to skilled nursing facilities (SNFs), home health, hospice, outpatient therapy, or other post-acute care environments. The Care Coordinator collaborates with interdisciplinary teams, patients, families, and post-acute providers to ensure safe, timely, and appropriate transitions that reduce avoidable readmissions and improve patient outcomes. Essential Functions:Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Identify and develop relationships with health systems, hospitals, physicians, senior retirement communities and skilled nursing facilities • Meets with referral sources to building strong partnerships and gain knowledge of the needs of the referring partner • Serve as a liaison between hospital, SNFs, assisted living, home health agencies, hospice and other post-acute providers. • Facilitate referrals to North Shore Health systems by gathering medical and financial data, meeting with patients and families, as well as working with facilities to transition patients to home. • Conduct chart reviews and risk stratification to identify patients requiring complex discharge planning. • Monitor post-acute care pathways to ensure alignment with evidence-based protocols and patient goals. • Participate in operational meetings to share updates on referral development, progress towards monthly targets and provide feedback from referral sources and the community at large • Facilitate timely communication between providers and care teams during transitions of care. • Provide referral / Intake support and education to post-acute providers to ensure continuity of care and adherence to treatment plans. • Track patient progress post-discharge and follow up on care milestones, including therapy participation, medication reconciliation, and follow-up appointments • Monitor for early signs of deterioration or gaps in care and intervene to prevent unnecessary readmissions. • Assist with advanced care planning discussions and documentation, when appropriate. • Participate in performance improvement initiatives related to transitions of care, quality metrics, and value-based care programs (e.g., ACOs, BPCI-A). • Collect and analyze post-acute care data to identify trends, gaps, and opportunities for improvement. • Serve as a resource and clinical educator for SNF partners on post-hospitalization care standards, documentation best practices, and care coordination. • Other Tasks as assigned • Safety o Know and follow North Shore Health rules o Follow North Shore Health dress and hygiene policies o Demonstrate proper use of equipment o Report equipment needs or repairs o Follow North Shore Health smoking policies o Use required protective equipment (as needed during center visits) o Follow infection control standards, policies and procedures • Resident Rights o Know Resident Rights o Help the residents/patients exercise and/or protect their rights o Maintain confidentiality of resident/patient and employee information • HIPAA o Follow and adhere to North Shore Health's policies and procedures implementing HIPAA requirements for the privacy and security of protected health information o Use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks o Report all suspected violations of company's HIPAA policies or procedures to North Shore Health Compliance Department. Work Environment/Physical Requirements:The responsibilities of this position may involve significant travel and physical activities including standing, occasional lifting (up to 50 pounds unassisted), bending, stooping, pushing, pulling, and twisting. All employees when visiting centers may be required to provide lifting and transfer assistance to residents. Lifting and/or transferring some residents will require use of a lifting device and /or assistance from other staff Required Education and Experience: • Registered Nurse (RN) license in good standing (state-specific). (preferred) • BSN required; MSN or case management certification preferred. • Minimum of 3 years of experience in acute care, post-acute care, case management, or care coordination. • Knowledge of Medicare guidelines, SNF level of care, PDPM, Home Health PDGM and value based care models preferred. • Strong clinical assessment skills and ability to engage in complex discharge planning. • Excellent communication, collaboration, and patient advocacy skills. • Proficient with EMR systems, care coordination platforms, and Microsoft Office tools. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

#LI-AS1d Join the North Shore Healthcare team as an Interim Director of Nursing. This full-time position is a key leadership role and helps provide support to facilities in the absence of a permanent Director of Nursing. This position allows a nurse leader to share knowledge and support a team while the permanent leadership transitions in. The Interim Director of Nursing travels as needed within an assigned territory. Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position The Director of Nursing - Float is responsible for filling in as the interim Director of Nursing in one of the North Shore HealthCare family of facilities as needed - responsible for the planning, organization, direction, supervision and evaluation of all the nursing services provided in the center. Ensures nursing department compliance with federal, state and local regulations and implementation of Center nursing core programs. Ensures maintenance of records and reports concerning resident care. Ensures the orientation and training of nursing services personnel. Manages the Nursing department within budget. Follows all Center policies and procedures. Requirements of the position Required Education and Experience Current Registered Nurse (RN) license with the state of assignment At least 3 years of demonstrated success in Nursing leadership position Must have good financial and management skills Must be able to adapt to a flexible work schedule and extensive overnight travel Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other center staff. Possess special interest in, and a positive attitude about, working with long-term care residents and the elderly Ability to read, write, speak and understand English. Meets all health requirements, as required by law Demonstrates basic computer knowledge and ability with an aptitude to learn company applications Computer proficiency with Microsoft products Computer proficiency with Microsoft products Demonstrated leadership competency Ability to travel to multi-state facilities Polished communication and presentation skills Preferred Education and Experience Experience in a fast-paced environment Benefits: We offer a comprehensive benefit packages which includes: 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Sr. Director of Human Resources Covering the Green Bay and Wausau Areas Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position The Senior Director of Human Resources is a mission-driven strategic partner who supports our skilled nursing and assisted living centers in delivering exceptional patient care through a strong, engaged workforce. This role collaborates closely with clinical and operational leaders to align people strategies with organizational goals, enhance employee engagement, and drive workforce effectiveness. The Senior Director provides expert guidance on employee relations, performance management, talent development, and workforce planning, while ensuring compliance with all applicable employment laws and regulations. This highly collaborative position provides HR leadership within an assigned geographic region, supporting talent acquisition and retention initiatives, fostering a positive workplace culture, and leading HR compliance and process improvement efforts. The Senior Director also contributes to the development and continuous improvement of internal policies and procedures and serves as a mentor and resource for Directors of Human Resources across the organization. Requirements of the position Required Education and Experience Education: Bachelor' s degree in Human Resources, Business Administration, or a related field strongly preferred. Equivalent experience will be considered. Master' s degree or advanced HR certification (e.g., SPHR, SHRM-SCP) preferred Experience: Minimum of 7 years of progressive HR leadership experience, including multi- site or regional oversight Proven success in developing and implementing HR strategies that drive employee engagement and organizational performance. Prior experience in healthcare, senior living, or a similarly regulated industry preferred but not required Knowledge, Skills, and Abilities: Deep knowledge of federal and state employment laws and HR compliance requirements. Demonstrated ability to build relationships and influence at all levels of an organization. Strong analytical, problem-solving, and decision-making skills Excellent communication, coaching, and presentation skills Ability to lead and mentor HR professionals across multiple locations Commitment to fostering a positive, mission-driven culture aligned with organizational value. Travel: Must have valid driver's license Ability to travel to assigned facilities as needed Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Now Hiring Director of Care Coordination Regional Green Bay and Fox Valley Market In your new role, you will serve as a dedicated brand ambassador, showcasing the comprehensive continuum of care that North Shore provides. You will have the unique opportunity to build meaningful connections by meeting new referrals at the bedside before their transition, ensuring a personalized and seamless experience. Working collaboratively with facility teams, Central Intake, and Directors of Care Coordination, you will play a vital role in streamlining care and fostering strong professional partnerships. Summary/Objective: The Post-Acute Director of Care Coordination is responsible for supporting highquality, coordinated transitions of care from the acute care setting to skilled nursing facilities (SNFs), home health, hospice, outpatient therapy, or other post-acute care environments. The Care Coordinator collaborates with interdisciplinary teams, patients, families, and post-acute providers to ensure safe, timely, and appropriate transitions that reduce avoidable readmissions and improve patient outcomes. Essential Functions:Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Identify and develop relationships with health systems, hospitals, physicians, senior retirement communities and skilled nursing facilities • Meets with referral sources to building strong partnerships and gain knowledge of the needs of the referring partner • Serve as a liaison between hospital, SNFs, assisted living, home health agencies, hospice and other post-acute providers. • Facilitate referrals to North Shore Health systems by gathering medical and financial data, meeting with patients and families, as well as working with facilities to transition patients to home. • Conduct chart reviews and risk stratification to identify patients requiring complex discharge planning. • Monitor post-acute care pathways to ensure alignment with evidence-based protocols and patient goals. • Participate in operational meetings to share updates on referral development, progress towards monthly targets and provide feedback from referral sources and the community at large • Facilitate timely communication between providers and care teams during transitions of care. • Provide referral / Intake support and education to post-acute providers to ensure continuity of care and adherence to treatment plans. • Track patient progress post-discharge and follow up on care milestones, including therapy participation, medication reconciliation, and follow-up appointments • Monitor for early signs of deterioration or gaps in care and intervene to prevent unnecessary readmissions. • Assist with advanced care planning discussions and documentation, when appropriate. • Participate in performance improvement initiatives related to transitions of care, quality metrics, and value-based care programs (e.g., ACOs, BPCI-A). • Collect and analyze post-acute care data to identify trends, gaps, and opportunities for improvement. • Serve as a resource and clinical educator for SNF partners on post-hospitalization care standards, documentation best practices, and care coordination. • Other Tasks as assigned • Safety o Know and follow North Shore Health rules o Follow North Shore Health dress and hygiene policies o Demonstrate proper use of equipment o Report equipment needs or repairs o Follow North Shore Health smoking policies o Use required protective equipment (as needed during center visits) o Follow infection control standards, policies and procedures • Resident Rights o Know Resident Rights o Help the residents/patients exercise and/or protect their rights o Maintain confidentiality of resident/patient and employee information • HIPAA o Follow and adhere to North Shore Health's policies and procedures implementing HIPAA requirements for the privacy and security of protected health information o Use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks o Report all suspected violations of company's HIPAA policies or procedures to North Shore Health Compliance Department. Work Environment/Physical Requirements:The responsibilities of this position may involve significant travel and physical activities including standing, occasional lifting (up to 50 pounds unassisted), bending, stooping, pushing, pulling, and twisting. All employees when visiting centers may be required to provide lifting and transfer assistance to residents. Lifting and/or transferring some residents will require use of a lifting device and /or assistance from other staff Required Education and Experience: • Registered Nurse (RN) license in good standing (state-specific). (preferred) • BSN required; MSN or case management certification preferred. • Minimum of 3 years of experience in acute care, post-acute care, case management, or care coordination. • Knowledge of Medicare guidelines, SNF level of care, PDPM, Home Health PDGM and value based care models preferred. • Strong clinical assessment skills and ability to engage in complex discharge planning. • Excellent communication, collaboration, and patient advocacy skills. • Proficient with EMR systems, care coordination platforms, and Microsoft Office tools. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

#LI-AS1d Join the North Shore Healthcare team as an Interim Director of Nursing. This full-time position is a key leadership role and helps provide support to facilities in the absence of a permanent Director of Nursing. This position allows a nurse leader to share knowledge and support a team while the permanent leadership transitions in. The Interim Director of Nursing travels as needed within an assigned territory. Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position The Director of Nursing - Float is responsible for filling in as the interim Director of Nursing in one of the North Shore HealthCare family of facilities as needed - responsible for the planning, organization, direction, supervision and evaluation of all the nursing services provided in the center. Ensures nursing department compliance with federal, state and local regulations and implementation of Center nursing core programs. Ensures maintenance of records and reports concerning resident care. Ensures the orientation and training of nursing services personnel. Manages the Nursing department within budget. Follows all Center policies and procedures. Requirements of the position Required Education and Experience Current Registered Nurse (RN) license with the state of assignment At least 3 years of demonstrated success in Nursing leadership position Must have good financial and management skills Must be able to adapt to a flexible work schedule and extensive overnight travel Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other center staff. Possess special interest in, and a positive attitude about, working with long-term care residents and the elderly Ability to read, write, speak and understand English. Meets all health requirements, as required by law Demonstrates basic computer knowledge and ability with an aptitude to learn company applications Computer proficiency with Microsoft products Computer proficiency with Microsoft products Demonstrated leadership competency Ability to travel to multi-state facilities Polished communication and presentation skills Preferred Education and Experience Experience in a fast-paced environment Benefits: We offer a comprehensive benefit packages which includes: 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Sr. Director of Human Resources Covering the Green Bay and Wausau Areas Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position The Senior Director of Human Resources is a mission-driven strategic partner who supports our skilled nursing and assisted living centers in delivering exceptional patient care through a strong, engaged workforce. This role collaborates closely with clinical and operational leaders to align people strategies with organizational goals, enhance employee engagement, and drive workforce effectiveness. The Senior Director provides expert guidance on employee relations, performance management, talent development, and workforce planning, while ensuring compliance with all applicable employment laws and regulations. This highly collaborative position provides HR leadership within an assigned geographic region, supporting talent acquisition and retention initiatives, fostering a positive workplace culture, and leading HR compliance and process improvement efforts. The Senior Director also contributes to the development and continuous improvement of internal policies and procedures and serves as a mentor and resource for Directors of Human Resources across the organization. Requirements of the position Required Education and Experience Education: Bachelor' s degree in Human Resources, Business Administration, or a related field strongly preferred. Equivalent experience will be considered. Master' s degree or advanced HR certification (e.g., SPHR, SHRM-SCP) preferred Experience: Minimum of 7 years of progressive HR leadership experience, including multi- site or regional oversight Proven success in developing and implementing HR strategies that drive employee engagement and organizational performance. Prior experience in healthcare, senior living, or a similarly regulated industry preferred but not required Knowledge, Skills, and Abilities: Deep knowledge of federal and state employment laws and HR compliance requirements. Demonstrated ability to build relationships and influence at all levels of an organization. Strong analytical, problem-solving, and decision-making skills Excellent communication, coaching, and presentation skills Ability to lead and mentor HR professionals across multiple locations Commitment to fostering a positive, mission-driven culture aligned with organizational value. Travel: Must have valid driver's license Ability to travel to assigned facilities as needed Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Join the North Shore Healthcare team as an Interim Director of Nursing. This full-time position is a key leadership role and helps provide support to facilities in the absence of a permanent Director of Nursing. This position allows a nurse leader to share knowledge and support a team while the permanent leadership transitions in. The Interim Director of Nursing travels as needed within an assigned territory. Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position The Director of Nursing - Float is responsible for filling in as the interim Director of Nursing in one of the North Shore HealthCare family of facilities as needed - responsible for the planning, organization, direction, supervision and evaluation of all the nursing services provided in the center. Ensures nursing department compliance with federal, state and local regulations and implementation of Center nursing core programs. Ensures maintenance of records and reports concerning resident care. Ensures the orientation and training of nursing services personnel. Manages the Nursing department within budget. Follows all Center policies and procedures. Requirements of the position Required Education and Experience Current Registered Nurse (RN) license with the state of assignment At least 3 years of demonstrated success in Nursing leadership position Must have good financial and management skills Must be able to adapt to a flexible work schedule and extensive overnight travel Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other center staff. Possess special interest in, and a positive attitude about, working with long-term care residents and the elderly Ability to read, write, speak and understand English. Meets all health requirements, as required by law Demonstrates basic computer knowledge and ability with an aptitude to learn company applications Computer proficiency with Microsoft products Computer proficiency with Microsoft products Demonstrated leadership competency Ability to travel to multi-state facilities Polished communication and presentation skills Preferred Education and Experience Experience in a fast-paced environment Benefits: We offer a comprehensive benefit packages which includes: 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Sr. Director of Human Resources Covering the Green Bay and Wausau Areas Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position The Senior Director of Human Resources is a mission-driven strategic partner who supports our skilled nursing and assisted living centers in delivering exceptional patient care through a strong, engaged workforce. This role collaborates closely with clinical and operational leaders to align people strategies with organizational goals, enhance employee engagement, and drive workforce effectiveness. The Senior Director provides expert guidance on employee relations, performance management, talent development, and workforce planning, while ensuring compliance with all applicable employment laws and regulations. This highly collaborative position provides HR leadership within an assigned geographic region, supporting talent acquisition and retention initiatives, fostering a positive workplace culture, and leading HR compliance and process improvement efforts. The Senior Director also contributes to the development and continuous improvement of internal policies and procedures and serves as a mentor and resource for Directors of Human Resources across the organization. Requirements of the position Required Education and Experience Education: Bachelor' s degree in Human Resources, Business Administration, or a related field strongly preferred. Equivalent experience will be considered. Master' s degree or advanced HR certification (e.g., SPHR, SHRM-SCP) preferred Experience: Minimum of 7 years of progressive HR leadership experience, including multi- site or regional oversight Proven success in developing and implementing HR strategies that drive employee engagement and organizational performance. Prior experience in healthcare, senior living, or a similarly regulated industry preferred but not required Knowledge, Skills, and Abilities: Deep knowledge of federal and state employment laws and HR compliance requirements. Demonstrated ability to build relationships and influence at all levels of an organization. Strong analytical, problem-solving, and decision-making skills Excellent communication, coaching, and presentation skills Ability to lead and mentor HR professionals across multiple locations Commitment to fostering a positive, mission-driven culture aligned with organizational value. Travel: Must have valid driver's license Ability to travel to assigned facilities as needed Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Sr. Director of Human Resources Covering the Green Bay and Wausau Areas Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position The Senior Director of Human Resources is a mission-driven strategic partner who supports our skilled nursing and assisted living centers in delivering exceptional patient care through a strong, engaged workforce. This role collaborates closely with clinical and operational leaders to align people strategies with organizational goals, enhance employee engagement, and drive workforce effectiveness. The Senior Director provides expert guidance on employee relations, performance management, talent development, and workforce planning, while ensuring compliance with all applicable employment laws and regulations. This highly collaborative position provides HR leadership within an assigned geographic region, supporting talent acquisition and retention initiatives, fostering a positive workplace culture, and leading HR compliance and process improvement efforts. The Senior Director also contributes to the development and continuous improvement of internal policies and procedures and serves as a mentor and resource for Directors of Human Resources across the organization. Requirements of the position Required Education and Experience Education: Bachelor' s degree in Human Resources, Business Administration, or a related field strongly preferred. Equivalent experience will be considered. Master' s degree or advanced HR certification (e.g., SPHR, SHRM-SCP) preferred Experience: Minimum of 7 years of progressive HR leadership experience, including multi- site or regional oversight Proven success in developing and implementing HR strategies that drive employee engagement and organizational performance. Prior experience in healthcare, senior living, or a similarly regulated industry preferred but not required Knowledge, Skills, and Abilities: Deep knowledge of federal and state employment laws and HR compliance requirements. Demonstrated ability to build relationships and influence at all levels of an organization. Strong analytical, problem-solving, and decision-making skills Excellent communication, coaching, and presentation skills Ability to lead and mentor HR professionals across multiple locations Commitment to fostering a positive, mission-driven culture aligned with organizational value. Travel: Must have valid driver's license Ability to travel to assigned facilities as needed Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.