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Member Service Representative jobs at North Star Community Credit Union - 51 jobs

  • Member Services Representative

    North Star Community Credit Union 3.9company rating

    Member service representative job at North Star Community Credit Union

    Our Mission The mission of North Star Community Credit Union is to deliver financial solutions, one person at a time. North Star Community Credit Union is owned by its members. This is different than other financial institutions which are owned by a select group of stockholders. The Credit Union's profits are returned to the members in the form of better services, accounts, and favorable rates on savings and loans. Job Description Role: Member Services Representative Provide member focused service. To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Provide account information, as well as information on the full range of credit union products and services. Professionally handle the member's daily needs. Essential Functions & Responsibilities: Greet and welcome members to NSCCU in a courteous, professional and timely manner. Represent the credit union to members in a courteous and professional manner and provide prompt, efficient and accurate service in the processing of transactions. Directs member to appropriate department for specific information and service. Receives and processes member financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed and maintain member records according to NSCCU Policy and Procedures. Train on and develop knowledge of credit union products and services, including robbery procedures. Balances cash drawer and daily transactions. Research and reports discrepancies to the supervisor. Cross-sells Credit Union services. Provide in-person and by-telephone general service-related information concerning credit union products and policies. Respond to email or other electronic requests submitted by members. Performs a variety of miscellaneous tasks including answering the telephone, scanning, filing, and computer input. Basic account research. Process, close and disburse loans for members that are not present. Performs other job related duties as assigned. Performance Measurements: 1.Provide friendly, professional, personal service to all customers and associates. 2.Balance your drawer daily, being no more than $1 off and with total offages not to exceed $100 in a 12 month period. 3.Accurately post transactions. 4.Troubleshoot and resolve customer and internal inquiries in a timely, friendly and accurate manner. 5.Proactively seek opportunities to identify appropriate products and services for the betterment of the customer. 6.Maintain a dependable record of attendance and timeliness. 7.Maintain a professional work environment and businesslike appearance. Qualifications Knowledge and Skills: Experience Up to six months of similar or related experience. Education A high school education or GED. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Other Skills Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-30k yearly est. 60d+ ago
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  • Member Service Representative-Teller

    North Star Community Credit Union 3.9company rating

    Member service representative job at North Star Community Credit Union

    Role: Provide member focused service. To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Provide account information, as well as information on the full range of credit union products and services. Professionally handle the member's daily needs.
    $26k-30k yearly est. Auto-Apply 56d ago
  • Member Experience Representative

    Town and Country Credit Union 3.6company rating

    Fargo, ND jobs

    Job Description Deliver Exceptional Service-Right from the First Hello. Do you believe great customer service isn't limited to face-to-face interactions? Are you the kind of person who thrives on helping others and solving problems with a smile-even over the phone or through email? If so, you could be the perfect fit for the Member Experience Representative role at Town & Country Credit Union. In this frontline role, you'll play a key part in building trust, supporting members, and representing the credit union with professionalism and care. What the Role Involves As a Member Experience Representative, you'll handle a wide range of member inquiries across multiple channels including phone, email, and online messaging. You'll assist with account balances, statements, payments, transfers, and digital banking services-all while providing prompt, friendly, and accurate support. In addition to resolving issues, you'll help document member interactions, complete reports, and collaborate with the rest of the Member Experience team to ensure a smooth experience for every member. What You'll Do Provide outstanding service to members via phone, email, and other communication channels Resolve questions related to accounts, transactions, online banking tools, and more Accurately document member interactions and maintain related records Support internal functions and work closely with team members in the Member Experience Center Identify member needs and offer solutions or guidance Follow all established policies, procedures, and security standards Report trends, concerns, or recurring issues to the Digital Services and Member Experience Manager What You Bring to the Table An associate degree or equivalent experience and at least one (1) year of experience in a financial institution, contact center, or similar service-oriented role preferred Excellent verbal and written communication skills Strong listening and problem-solving abilities Comfort with data entry, keyboarding, and working with numbers A professional, team-first attitude with a passion for helping others Ability to multitask and stay organized in a fast-paced environment A desire to learn, grow, and meet performance goals Flexibility to work shifts between 7:00 AM - 6:00 PM, including rotating Saturday mornings (9:00 AM - 1:00 PM) Why Town & Country Credit Union? We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities. We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day. Benefits You'll Enjoy Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success: Competitive pay Paid holidays Generous paid time off "Dress for your day" dress code Health, dental, and vision insurance Life and disability insurance Flexible spending accounts 401(k) with employer contributions Paid volunteer time Tuition reimbursement YMCA Corporate Membership Discount or Lifestyle Spending Account If you're ready to step into a role where your communication skills, problem-solving mindset, and passion for helping others truly make a difference-this could be the opportunity for you. Join us in creating exceptional experiences for our members, one conversation at a time. Explore our careers and apply here Town & Country Credit Union is an Equal Opportunity Employer. Job Posted by ApplicantPro
    $29k-33k yearly est. 27d ago
  • Teller / Member Services Representative (Part-time)

    Town and Country Credit Union 3.6company rating

    Fargo, ND jobs

    Member Services Representative Are you passionate about providing exceptional service? Comfortable with numbers and cash handling? You could be the perfect fit for our team as a Member Services Representative (MSR) at Town & Country Credit Union. As the welcoming face of the credit union, MSRs are often the first and only point of contact for our members. We're seeking individuals who excel in customer service, have strong attention to detail, and enjoy being part of a supportive, member-focused team. What You'll Do As an MSR, you'll handle a variety of financial transactions and help create a seamless, friendly experience for our members. Key responsibilities include: Processing deposits, withdrawals, loan and credit card payments, cashier's checks, money orders, and cash advances. Balancing your cash drawer daily and ensuring all transactions are accurate. Assisting members in person, over the phone, and by mail. Identifying member needs and cross-selling products and services that add value. Resolving member concerns with professionalism and efficiency. What We're Looking For High school diploma or equivalent required. At least one year of related experience in a financial institution or similar cashier role. Strong communication and interpersonal skills. Accuracy and comfort working with numbers. Basic computer proficiency and keyboarding skills. Availability for a flexible schedule: varying shifts Monday-Friday, with rotating Saturdays. Why Town & Country Credit Union? We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities. We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day. Benefits You'll Enjoy Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success: Competitive pay $5 extra per hour for Saturday shifts (non-exempt staff) Paid holidays Generous paid time off "Dress for your day" dress code Health, dental, and vision insurance Life and disability insurance Flexible spending accounts 401(k) with employer contributions Paid volunteer time Tuition reimbursement YMCA Corporate Membership Discount Ready to Make an Impact? If you're looking for a role where your attention to detail, enthusiasm for service, and team spirit truly matter-we'd love to meet you. Explore our careers and apply here Town & Country Credit Union is an Equal Opportunity Employer
    $29k-33k yearly est. 5d ago
  • Member Experience Representative

    Town and Country Credit Union 3.6company rating

    Fargo, ND jobs

    Deliver Exceptional Service-Right from the First Hello. Do you believe great customer service isn't limited to face-to-face interactions? Are you the kind of person who thrives on helping others and solving problems with a smile-even over the phone or through email? If so, you could be the perfect fit for the Member Experience Representative role at Town & Country Credit Union. In this frontline role, you'll play a key part in building trust, supporting members, and representing the credit union with professionalism and care. What the Role Involves As a Member Experience Representative, you'll handle a wide range of member inquiries across multiple channels including phone, email, and online messaging. You'll assist with account balances, statements, payments, transfers, and digital banking services-all while providing prompt, friendly, and accurate support. In addition to resolving issues, you'll help document member interactions, complete reports, and collaborate with the rest of the Member Experience team to ensure a smooth experience for every member. What You'll Do Provide outstanding service to members via phone, email, and other communication channels Resolve questions related to accounts, transactions, online banking tools, and more Accurately document member interactions and maintain related records Support internal functions and work closely with team members in the Member Experience Center Identify member needs and offer solutions or guidance Follow all established policies, procedures, and security standards Report trends, concerns, or recurring issues to the Digital Services and Member Experience Manager What You Bring to the Table An associate degree or equivalent experience and at least one (1) year of experience in a financial institution, contact center, or similar service-oriented role preferred Excellent verbal and written communication skills Strong listening and problem-solving abilities Comfort with data entry, keyboarding, and working with numbers A professional, team-first attitude with a passion for helping others Ability to multitask and stay organized in a fast-paced environment A desire to learn, grow, and meet performance goals Flexibility to work shifts between 7:00 AM - 6:00 PM, including rotating Saturday mornings (9:00 AM - 1:00 PM) Why Town & Country Credit Union? We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities. We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day. Benefits You'll Enjoy Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success: Competitive pay Paid holidays Generous paid time off "Dress for your day" dress code Health, dental, and vision insurance Life and disability insurance Flexible spending accounts 401(k) with employer contributions Paid volunteer time Tuition reimbursement YMCA Corporate Membership Discount or Lifestyle Spending Account If you're ready to step into a role where your communication skills, problem-solving mindset, and passion for helping others truly make a difference-this could be the opportunity for you. Join us in creating exceptional experiences for our members, one conversation at a time. Explore our careers and apply here Town & Country Credit Union is an Equal Opportunity Employer.
    $29k-33k yearly est. 60d+ ago
  • Teller / Member Services Representative (Part-time)

    Town & Country Credit Union 3.6company rating

    Fargo, ND jobs

    Member Services Representative Are you passionate about providing exceptional service? Comfortable with numbers and cash handling? You could be the perfect fit for our team as a Member Services Representative (MSR) at Town & Country Credit Union. As the welcoming face of the credit union, MSRs are often the first and only point of contact for our members. We're seeking individuals who excel in customer service, have strong attention to detail, and enjoy being part of a supportive, member-focused team. What You'll Do As an MSR, you'll handle a variety of financial transactions and help create a seamless, friendly experience for our members. Key responsibilities include: * Processing deposits, withdrawals, loan and credit card payments, cashier's checks, money orders, and cash advances. * Balancing your cash drawer daily and ensuring all transactions are accurate. * Assisting members in person, over the phone, and by mail. * Identifying member needs and cross-selling products and services that add value. * Resolving member concerns with professionalism and efficiency. What We're Looking For * High school diploma or equivalent required. * At least one year of related experience in a financial institution or similar cashier role. * Strong communication and interpersonal skills. * Accuracy and comfort working with numbers. * Basic computer proficiency and keyboarding skills. * Availability for a flexible schedule: varying shifts Monday-Friday, with rotating Saturdays. Why Town & Country Credit Union? We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities. We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day. Benefits You'll Enjoy Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success: * Competitive pay * $5 extra per hour for Saturday shifts (non-exempt staff) * Paid holidays * Generous paid time off * "Dress for your day" dress code * Health, dental, and vision insurance * Life and disability insurance * Flexible spending accounts * 401(k) with employer contributions * Paid volunteer time * Tuition reimbursement * YMCA Corporate Membership Discount Ready to Make an Impact? If you're looking for a role where your attention to detail, enthusiasm for service, and team spirit truly matter-we'd love to meet you. Explore our careers and apply here Town & Country Credit Union is an Equal Opportunity Employer
    $29k-33k yearly est. 6d ago
  • Member Experience Representative

    Town & Country Credit Union 3.6company rating

    Fargo, ND jobs

    Deliver Exceptional Service-Right from the First Hello. Do you believe great customer service isn't limited to face-to-face interactions? Are you the kind of person who thrives on helping others and solving problems with a smile-even over the phone or through email? If so, you could be the perfect fit for the Member Experience Representative role at Town & Country Credit Union. In this frontline role, you'll play a key part in building trust, supporting members, and representing the credit union with professionalism and care. What the Role Involves As a Member Experience Representative, you'll handle a wide range of member inquiries across multiple channels including phone, email, and online messaging. You'll assist with account balances, statements, payments, transfers, and digital banking services-all while providing prompt, friendly, and accurate support. In addition to resolving issues, you'll help document member interactions, complete reports, and collaborate with the rest of the Member Experience team to ensure a smooth experience for every member. What You'll Do * Provide outstanding service to members via phone, email, and other communication channels * Resolve questions related to accounts, transactions, online banking tools, and more * Accurately document member interactions and maintain related records * Support internal functions and work closely with team members in the Member Experience Center * Identify member needs and offer solutions or guidance * Follow all established policies, procedures, and security standards * Report trends, concerns, or recurring issues to the Digital Services and Member Experience Manager What You Bring to the Table * An associate degree or equivalent experience and at least one (1) year of experience in a financial institution, contact center, or similar service-oriented role preferred * Excellent verbal and written communication skills * Strong listening and problem-solving abilities * Comfort with data entry, keyboarding, and working with numbers * A professional, team-first attitude with a passion for helping others * Ability to multitask and stay organized in a fast-paced environment * A desire to learn, grow, and meet performance goals * Flexibility to work shifts between 7:00 AM - 6:00 PM, including rotating Saturday mornings (9:00 AM - 1:00 PM) Why Town & Country Credit Union? We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities. We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day. Benefits You'll Enjoy Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success: * Competitive pay * Paid holidays * Generous paid time off * "Dress for your day" dress code * Health, dental, and vision insurance * Life and disability insurance * Flexible spending accounts * 401(k) with employer contributions * Paid volunteer time * Tuition reimbursement * YMCA Corporate Membership Discount or Lifestyle Spending Account If you're ready to step into a role where your communication skills, problem-solving mindset, and passion for helping others truly make a difference-this could be the opportunity for you. Join us in creating exceptional experiences for our members, one conversation at a time. Explore our careers and apply here Town & Country Credit Union is an Equal Opportunity Employer.
    $29k-33k yearly est. 60d+ ago
  • Teller / Member Services Representative (Part-time)

    Town & Country Credit Union 3.6company rating

    West Fargo, ND jobs

    Member Services Representative Are you passionate about providing exceptional service? Comfortable with numbers and cash handling? You could be the perfect fit for our team as a Member Services Representative (MSR) at Town & Country Credit Union. As the welcoming face of the credit union, MSRs are often the first and only point of contact for our members. We're seeking individuals who excel in customer service, have strong attention to detail, and enjoy being part of a supportive, member-focused team. What You'll Do As an MSR, you'll handle a variety of financial transactions and help create a seamless, friendly experience for our members. Key responsibilities include: * Processing deposits, withdrawals, loan and credit card payments, cashier's checks, money orders, and cash advances. * Balancing your cash drawer daily and ensuring all transactions are accurate. * Assisting members in person, over the phone, and by mail. * Identifying member needs and cross-selling products and services that add value. * Resolving member concerns with professionalism and efficiency. What We're Looking For * High school diploma or equivalent required. * At least one year of related experience in a financial institution or similar cashier role. * Strong communication and interpersonal skills. * Accuracy and comfort working with numbers. * Basic computer proficiency and keyboarding skills. * Availability for a flexible schedule: varying shifts Monday-Friday, with rotating Saturdays, 20-25 hour per week. Why Town & Country Credit Union? We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities. We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day. Benefits You'll Enjoy Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success: * Competitive pay * $5 extra per hour for Saturday shifts (non-exempt staff) * Paid holidays * Generous paid time off * "Dress for your day" dress code * Health, dental, and vision insurance * Life and disability insurance * Flexible spending accounts * 401(k) with employer contributions * Paid volunteer time * Tuition reimbursement * YMCA Corporate Membership Discount Ready to Make an Impact? If you're looking for a role where your attention to detail, enthusiasm for service, and team spirit truly matter-we'd love to meet you. Explore our careers and apply here Town & Country Credit Union is an Equal Opportunity Employer.
    $29k-33k yearly est. 6d ago
  • Teller / Member Services Representative (Part-time)

    Town and Country Credit Union 3.6company rating

    West Fargo, ND jobs

    Member Services Representative Are you passionate about providing exceptional service? Comfortable with numbers and cash handling? You could be the perfect fit for our team as a Member Services Representative (MSR) at Town & Country Credit Union. As the welcoming face of the credit union, MSRs are often the first and only point of contact for our members. We're seeking individuals who excel in customer service, have strong attention to detail, and enjoy being part of a supportive, member-focused team. What You'll Do As an MSR, you'll handle a variety of financial transactions and help create a seamless, friendly experience for our members. Key responsibilities include: Processing deposits, withdrawals, loan and credit card payments, cashier's checks, money orders, and cash advances. Balancing your cash drawer daily and ensuring all transactions are accurate. Assisting members in person, over the phone, and by mail. Identifying member needs and cross-selling products and services that add value. Resolving member concerns with professionalism and efficiency. What We're Looking For High school diploma or equivalent required. At least one year of related experience in a financial institution or similar cashier role. Strong communication and interpersonal skills. Accuracy and comfort working with numbers. Basic computer proficiency and keyboarding skills. Availability for a flexible schedule: varying shifts Monday-Friday, with rotating Saturdays, 20-25 hour per week. Why Town & Country Credit Union? We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities. We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day. Benefits You'll Enjoy Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success: Competitive pay $5 extra per hour for Saturday shifts (non-exempt staff) Paid holidays Generous paid time off "Dress for your day" dress code Health, dental, and vision insurance Life and disability insurance Flexible spending accounts 401(k) with employer contributions Paid volunteer time Tuition reimbursement YMCA Corporate Membership Discount Ready to Make an Impact? If you're looking for a role where your attention to detail, enthusiasm for service, and team spirit truly matter-we'd love to meet you. Explore our careers and apply here Town & Country Credit Union is an Equal Opportunity Employer.
    $29k-33k yearly est. 5d ago
  • Deposit Services Specialist I

    Bell Bank 4.2company rating

    Fargo, ND jobs

    This position reviews and maintains customer information changes for all deposit accounts as required, providing assistance to other department inquiries regarding deposit services, and performing other required duties to provide a steady and accurate flow of information on a daily basis. Primary Duties: Review new personal customer information, deposit accounts, safe deposit leases for accuracy, and maintain records when required. Complete maintenance requests for all deposit accounts and customer information records. Review new account report ensuring all account documentation and required maintenance is complete. Complete required maintenance from death notification report. Retrieve and process Cognos reports on a daily basis. Provide support via phone and email to colleagues. Assist in creating and maintaining updated procedures for department functions. Ensure functional procedures are current and up to date compared to daily processes. Communicate production processing issues timely to supervisor and teammates for resolution. Participate in project meetings and work on assigned projects. Provide courteous, accurate and prompt assistance to coworkers or customers regarding their accounts. Follow established policies and procedures, accurately and efficiently to meet team quality standards. Continually review daily workflow looking for improvements in production processing. Work flexible hours to support the department needs to include after hours and weekends, if necessary. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Two-year degree in business or related field. One to two years of experience in bank operations. Excellent verbal and written communication skills. Ability to analyze and resolve technical problems quickly in a demanding environment while working with minimal supervision. Strong organizational, research, analytical, problem-solving skills, and attention to details. Knowledge of personal computers and related software programs including, but not limited to, Windows XP and Microsoft Office and ability to effectively use them is required.
    $37k-48k yearly est. 2d ago
  • Senior Financial Service Specialist (Consumer Lender) - Bismarck

    First Community Credit Union 3.8company rating

    Bismarck, ND jobs

    About FCCU FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement. As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community. Core Values-Strengthen Community by helping members grow and thrive. Community-Our Communities define who we are "People Helping People." Integrity-We will live and work with uncompromised integrity. Passion-We will display passion in our work and service to our membership. Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success. Position Summary The Senior Financial Service Specialist plays a key role in advancing FCCU's mission of strengthening communities by helping members grow and thrive. Serving as a trusted financial guide, this position supports members with transactions, new accounts, and consumer lending while offering expert advice and tailored financial solutions. By identifying member needs and providing clear, knowledgeable guidance, the Senior Financial Service Specialist helps build meaningful, long-term relationships that support members' financial well-being. This role centers on trust, connection, and exceptional service. The Senior Financial Service Specialist uses a consultative approach by listening, educating, and recommending products that help members reach their goals-while working closely with branch teams to ensure accuracy, compliance, and smooth processing from start to finish. It's a strong fit for someone who enjoys problem-solving, communicates with confidence, and takes Job Responsibilities Provide Member Service and Sales Support: Build strong relationships with members, identify financial needs, and offer tailored solutions. Actively cross-sell products and services to enhance member financial well-being. Perform Financial Transactions and Account Management: Handle deposits, withdrawals, loan payments, transfers, and account updates. Open, maintain, and close various account types while ensuring compliance with policies and regulations. Loan Origination and Processing: Conduct interviews for retail loans, gather and analyze financial data, determine eligibility, and manage loan documentation and disbursement, including home equity products. Ensure Accuracy and Compliance: Maintain accurate cash counts, follow security protocols, and comply with federal regulations and internal policies. Monitor for suspicious activity and report as required. Deliver Exceptional Member Experience: Respond to inquiries across multiple channels, resolve issues promptly, and maintain accurate records in member relationship systems. Consistently meet or exceed sales and service goals. Support Branch Operations and Growth: Participate in campaigns, community events, and special projects. Assist with ATM/CDM replenishment, vault duties, and other operational tasks to ensure smooth branch functioning. Qualifications Associate's degree or related college courses or substitute two years relevant work experience. One year of cash handling experience. Two years financial institution experience or a similar customer service position. Experience in sales or promoting products and services. Ability to operate a computer, telephone and other office equipment. Competitive team player, with a positive attitude willing to learn and adapt to change. Amazing communication, grammar, and mathematics skills. Detail-oriented and able to work in a fast-paced member service environment. Benefits We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance. Work Schedule Monday-Friday, 8am-5pm. You must complete an FCCU employment application located at ****************************** First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)
    $36k-42k yearly est. 4d ago
  • Business Banking Representative Supervisor

    Starion Bank 3.2company rating

    Ellendale, ND jobs

    Join Our Team as Business Banking Representative Supervisor at Starion Bank! Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank! Why Starion Bank? As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally. Position: BBR Supervisor Location: Starion will be hiring two BBR Supervisors, one in our West Region and one in our East Region. This position is an in-office position and can be filled at any of our North Dakota or Wisconsin branches. Key Responsibilities: Lead & direct the daily business banking representative (BBR) functions for multiple branches within assigned region Ensure operational consistency and efficiency, maintain quality customer service standards, and achieve assigned metrics and goals and serve as a subject knowledge expert for the BBR function Serve as a liaison between the business and ag banking, loan operations and credit departments to foster collaboration and resolution of cross-functional issues Serve as a working manager, conducting BBR transactions Troubleshoot and resolve complex customer and internal inquiries timely, professionally and accurately. Qualifications: 3-5 Years of demonstrated experience in business and ag banking support, customer services and sales are required. Supervisory and leadership skills are required. A two-year college degree or completion of a specialized course of study. Must be willing and able to travel What We Offer: Competitive Salary: Your hard work deserves great pay! Comprehensive Benefits: Including health, life, dental, vision, and a health savings account. Retirement Planning: 401K and profit-sharing options. Incentives: Annual Incentive Compensation Program available for all benefit eligible employees Work-Life Balance: Paid vacation and holidays. Recognized Excellence: Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine! Ready to Make a Difference? If you're ready to take the next step in your career and be part of a community-focused bank, apply today at ******************** Starion Bank- Taking You Further. Apply now and become a vital part of our team! Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities .
    $32k-36k yearly est. Auto-Apply 60d+ ago
  • Member Service Representative-Teller

    North Star Community Credit Union 3.9company rating

    Member service representative job at North Star Community Credit Union

    Role: Provide member focused service. To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Provide account information, as well as information on the full range of credit union products and services. Professionally handle the member's daily needs.
    $26k-30k yearly est. Auto-Apply 54d ago
  • Financial Service Specialist (Teller)

    First Community Credit Union 3.8company rating

    Wahpeton, ND jobs

    Job Description About FCCU FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement. As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community. Core Values-Strengthen Community by helping members grow and thrive. Community-Our Communities define who we are "People Helping People." Integrity-We will live and work with uncompromised integrity. Passion-We will display passion in our work and service to our membership. Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success. Job Responsibilities Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees. Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust. Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs. You stay busy as you efficiently process routine financial teller transactions for our new and existing members. You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs. You will have the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet members' financial needs and increase member satisfaction. You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike! Qualifications High school diploma or GED Previous cash-handling preferred Ability to operate a computer, telephone and other office equipment Competitive team player, with a positive attitude willing to learn and adapt to change Ability to communication, both written and verbal Detail-oriented and able to work in a fast-paced member service environment Benefits We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance. Work Schedule Full time Monday-Friday and rotating Saturdays. You must complete an FCCU employment application located at ****************************** First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)
    $36k-43k yearly est. 12d ago
  • Financial Service Specialist (Teller) - Wahpeton

    First Community Credit Union 3.8company rating

    Wahpeton, ND jobs

    About FCCU FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement. As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community. Core Values-Strengthen Community by helping members grow and thrive. Community-Our Communities define who we are "People Helping People." Integrity-We will live and work with uncompromised integrity. Passion-We will display passion in our work and service to our membership. Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success. Job Responsibilities Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees. Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust. Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs. You stay busy as you efficiently process routine financial teller transactions for our new and existing members. You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs. You will have the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet members' financial needs and increase member satisfaction. You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike! Qualifications High school diploma or GED Previous cash-handling preferred Ability to operate a computer, telephone and other office equipment Competitive team player, with a positive attitude willing to learn and adapt to change Ability to communication, both written and verbal Detail-oriented and able to work in a fast-paced member service environment Benefits We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance. Work Schedule Full time Monday-Friday and rotating Saturdays. You must complete an FCCU employment application located at ****************************** First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)
    $36k-43k yearly est. 12d ago
  • Member Service Representative-Teller

    North Star Community Credit Union 3.9company rating

    Member service representative job at North Star Community Credit Union

    Role: Provide member focused service. To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Provide account information, as well as information on the full range of credit union products and services. Professionally handle the member's daily needs. MSR.pdf
    $26k-30k yearly est. Auto-Apply 6d ago
  • Financial Services Officer

    Town and Country Credit Union 3.6company rating

    Stanley, ND jobs

    What the Role Entails Town & Country Credit Union is searching for a motivated individual to focus on consumer lending and deposit growth for a local retail branch. The Financial Services Officer will need to possess thorough knowledge of all products, services and financial functions within the credit union. In addition, this position will recognize and capitalize on cross-sell opportunities between credit union products and services. The day to day roles of this position will include opening new accounts, assisting members with a wide variety of member transactions, focusing primarily on consumer lending, ancillary products, and deposit growth. What we are looking for To succeed in this position, the Financial Services Officer will need to develop and maintain a working knowledge of credit union history, philosophy and procedures. The Financial Services Officer should be detail oriented and have strong communication skills along with the ability to make good decisions when recommending certain products and services to members. Along with providing excellent service, the Financial Services Officer will need to work across departments to identify and meet member needs. This person should possess education equivalent to a four-year college, or equivalent years related work experience. Sound like a good fit for you? Apply today and join us on our mission to positively impact those we serve. What it's like to work at Town & Country Credit Union We're a team of about 177 employees spread across 10 branches in Fargo, West Fargo, Minot, Kenmare and Stanley. We're on a mission to positively impact our members, employees and communities by offering some of the best products around, coupled with excellent member service, generous employee benefits, and giving back to our communities. We work hard to foster a positive and exciting work environment that provides our employees with new challenges, advancement opportunities and continuing education. Working at Town & Country Credit Union comes with several benefits for full and part-time positions, including: Competitive compensation $5 additional hourly pay for Saturday shifts for non-exempt staff Paid holidays Generous paid time off "Dress for your day" dress code Health, dental and vision insurance Life and disability insurance Flexible spending program 401(k) with employer contributions Paid volunteer time Tuition reimbursement YMCA Corporate Membership Discount We want to hear from you if you're interested in bringing your talents to the Town & Country team. Town & Country Credit Union is an Equal Opportunity Employer. Click here to learn more: **************************************
    $39k-51k yearly est. 60d+ ago
  • Financial Services Officer

    Town & Country Credit Union 3.6company rating

    Stanley, ND jobs

    What the Role Entails Town & Country Credit Union is searching for a motivated individual to focus on consumer lending and deposit growth for a local retail branch. The Financial Services Officer will need to possess thorough knowledge of all products, services and financial functions within the credit union. In addition, this position will recognize and capitalize on cross-sell opportunities between credit union products and services. The day to day roles of this position will include opening new accounts, assisting members with a wide variety of member transactions, focusing primarily on consumer lending, ancillary products, and deposit growth. What we are looking for To succeed in this position, the Financial Services Officer will need to develop and maintain a working knowledge of credit union history, philosophy and procedures. The Financial Services Officer should be detail oriented and have strong communication skills along with the ability to make good decisions when recommending certain products and services to members. Along with providing excellent service, the Financial Services Officer will need to work across departments to identify and meet member needs. This person should possess education equivalent to a four-year college, or equivalent years related work experience. Sound like a good fit for you? Apply today and join us on our mission to positively impact those we serve. What it's like to work at Town & Country Credit Union We're a team of about 177 employees spread across 10 branches in Fargo, West Fargo, Minot, Kenmare and Stanley. We're on a mission to positively impact our members, employees and communities by offering some of the best products around, coupled with excellent member service, generous employee benefits, and giving back to our communities. We work hard to foster a positive and exciting work environment that provides our employees with new challenges, advancement opportunities and continuing education. Working at Town & Country Credit Union comes with several benefits for full and part-time positions, including: * Competitive compensation * $5 additional hourly pay for Saturday shifts for non-exempt staff * Paid holidays * Generous paid time off * "Dress for your day" dress code * Health, dental and vision insurance * Life and disability insurance * Flexible spending program * 401(k) with employer contributions * Paid volunteer time * Tuition reimbursement * YMCA Corporate Membership Discount We want to hear from you if you're interested in bringing your talents to the Town & Country team. Town & Country Credit Union is an Equal Opportunity Employer. Click here to learn more: **************************************
    $39k-51k yearly est. 60d+ ago
  • Financial Services Officer

    North Star Community Credit Union 3.9company rating

    Member service representative job at North Star Community Credit Union

    Role: To assist with all activities associated with member lending, account opening, process member transactions and respond to member needs for information and assistance with their Credit Union business.
    $40k-57k yearly est. Auto-Apply 48d ago
  • Financial Services Officer

    North Star Community Credit Union 3.9company rating

    Member service representative job at North Star Community Credit Union

    Job Description Role: To assist with all activities associated with member lending, account opening, process member transactions and respond to member needs for information and assistance with their Credit Union business.
    $40k-57k yearly est. 4d ago

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